奧斯丁機場凱富全套房飯店

Great staff and convenient parking

I enjoyed the room size having a refrigerator and microwave, sitting area with couch. The hotel was quiet I had easy access to the elevator. Transportation to the airport and back was convenient. Staff helpful and we felt safe.

We just needed to stay one night before an early flight. Staff was nice. They got a Lyft for us in the morning and another when we got back

We could park our vehicle on premises and it was cheaper than the airport.

We stayed here because of the proximity to the Austin airport and that we could also park our car here while we were gone. An additional fee was charged for parking. The front desk clerk was extremely helpful to us when the hotel couldn't find our booking. He also arranged the Uber for us at 5am the next morning for our trip to the airport.

Very handy having the shuttle to and from the airport. Helpful staff.

Convenient to the airport. Clean and adequate for a short stay.

Room was overall nice, had nice view. Water and candy cost 8 dollars very ridiculous. No pool

Poor parking lot lighting, didn't honor approved requests, bugs flying around in room, sofa bed very dirty with stains, only 1 trash can in room

The staff at this location was excellent. The room was clean and spacious. the beds were extremely comfortable. The bathroom was spotless. Free anytime coffee and breakfast were more than what i could asked for. Best part was the shuttle to and from the airport. Would stay at this location again in a heartbeat.

The room I was in had quite a bit of filth. The sheets and carpet were rather stained. One of my nights I stayed, there were some bugs in the room. I was on the bottom floor, but it was a bit unpleasant.

The room was fine, but the desk clerks were on the phone behind the service desk every time I needed to do anything. The breakfast was so so. The WiFi password they included on the key card was wrong. They don’t clean the room unless you request it. I requested it and still didn’t get service.

It is just okay for business purposes but not as a family matter. They cleaned only once . I stayed for 4 nights . Girl at front desk little rude . Guy early morning at front desk very nice .

Hotel is what you should expect for the price. Our problem was that our room reeked of cigarette smoke, in spite of the entire hotel being “non-smoking.”

Parking was ok. Room was painted with new furniture. Bathroom was old and outdated, shower barely worked. Not enough pressure to take an acthal shower. Definitely needs some work. With multiple options surrounding this area, would not recommend staying here.

No water pressure for shower. Worn out tub.

Founded roaches in the room

You can tell the place was recently remodeled. Which was very beautiful and had an amazing breakfast. However. I came across roaches in my room and woke up with bug bites. Definitely won’t stay here again unfortunately. As the pest problem wasn’t fixed during the remodel.

Hotel was fine, we’ve stayed here before and thought we knew what to expect. Unfortunately on this last trip, while the whole hotel is non-smoking, our room reeked of cigarette smoke. We even had to wash our clean clothes when we got home to rid them of the smell.

Room had bugs and mold. Had to stay somewhere else due to how unsanitary it was.

Very spacious

I enjoyed the room size having a refrigerator and microwave, sitting area with couch. The hotel was quiet I had easy access to the elevator. Transportation to the airport and back was convenient. Staff helpful and we felt safe.

The room was adequate, but the mattress was not comfortable and the pillows were oddly small and square. Overall, incredibly average

Hotel was recently remodeled but the bathroom was old and dirty, windows looking out had some kind of coating on them to where you could not look out and the bed was terrible. Not comfortable at all and woke up both mornings with our back hurting.

The staff and property were great. It was clean and nice looking. The only issues we had were the toilet paper holder in restroom was broke, we booked a 1 king suite but got a 2 Queen room (not a deal breaker though) and the beds were sooo uncomfortable!! If you like very firm you’ll have zero issues at this hotel. We didn’t sleep well on the beds because they were way too hard for us.

The beds were super hard. The couch was more comfortable to sleep on than the beds. Heat unit didn’t work, water head only dripped water. Super bad experience. We won’t stay at this hotel ever again.

Nicely decorated and very spacious rooms.

Beds are hard spring mattresses and you can literally feel the springs. Good for children who like to jump on the bed. Pillows are homemade and not comfortable, pillow stuffing sewed into a case. Water pressure on the 4th floor a 3/10, you have to stand directly under the shower head and be patient. Bar soap for body wash. The window leaked, when it rained water quickly built-up in the frame. Not horrible, I would just never stay here again unless necessary . The waffles for breakfast were their saving grace.

Stayed for just a night, glad it was only one. The beds were extremely uncomfortable. They were hard and had no support to them. Pillows were the size of couch throw pillows and also uncomfortable. Good luck trying to get a hold of the front desk if your needing something like I did. The room had an iron but no ironing board. No one would answer the phone when trying to get a hold of them. I even went down to the front and still no one to be found. Overall, if you don’t mind a hard bed and only needing to stay one night, then this will do. If needing a longer stay You might want to look at some place else.

The staff at this location was excellent. The room was clean and spacious. the beds were extremely comfortable. The bathroom was spotless. Free anytime coffee and breakfast were more than what i could asked for. Best part was the shuttle to and from the airport. Would stay at this location again in a heartbeat.

Check in was smooth and straightforward. Very friendly staff.

Staff very friendly. Room very clean.

Front desk staff was very slow, not friendly, and took a long time to do anything or answer questions. I have called in advance to see if they had a crib available for my baby, which I was told they did. When I arrived, the lady working the desk said she wasn't aware that they even had cribs. Eventually she found it, but it took forever. Multiple other times when I bought items from the store or dealt with the front desk, the employees were not happy or friendly and were sometimes rude. We also went three full days without anybody coming into our room to make the bed, give us new towels, or take out the trash, even though I asked multiple times.

It is just okay for business purposes but not as a family matter. They cleaned only once . I stayed for 4 nights . Girl at front desk little rude . Guy early morning at front desk very nice .

The staff was very polite and helpful especially the manager Sam and Tina were great . Very Polite and helpful . They went above and beyond to make sure I was comfortable.

Always a great stay here , so clean and welcoming. The entire staff are amazing !

Person in the front made us wait an hour in a half or more to check in because the system was still showing the day before, got to get a room til 3am mind you we have kids and we’re getting in late from the airport exhausted. We get the key and we’re trying and trying to get into the room and the key isn’t working then out of no where a guy opens the door and started cussing at us asking us what we’re doing trying to get into his room. So we go down again ask for another room, we get the key to the second room, and one it wasn’t the room we asked for, two the room was dirty. Dirty towels everywhere and the bed undone and three the room was extremely hot. By this time it was almost 4am. Then finally we go down again and demanded another room and the guy just blamed it on the worker that was in before him. Then when we had just got there a car had got broken into to. There was glass everywhere. It was a horrible experience to say the least.

Stayed for just a night, glad it was only one. The beds were extremely uncomfortable. They were hard and had no support to them. Pillows were the size of couch throw pillows and also uncomfortable. Good luck trying to get a hold of the front desk if your needing something like I did. The room had an iron but no ironing board. No one would answer the phone when trying to get a hold of them. I even went down to the front and still no one to be found. Overall, if you don’t mind a hard bed and only needing to stay one night, then this will do. If needing a longer stay You might want to look at some place else.

The property is seriously run down. However, my main issue is that I am being overcharged and when I contacted the hotel, they never returned my call. I am now disputing the double charges with VISA.

Service was excellent. Very impressed with the cleanliness of the rooms. Would definitely recommend

spacy, clean room, convenient for airport, parking and breakfast included

Near the Airport, 5mins away from Fast Park and Relax. Loved the phone outlets, it has ever kind of charging outlet so you can charge your phone, super clean room and fast check-in and out

Was very convenient to navigate most of Austin from this location and it was very affordable would stay here again.

Good location to explore Austin.

It was close to the airport and dinning places. Very clean and customer service was outstanding

We stayed here because of the proximity to the Austin airport and that we could also park our car here while we were gone. An additional fee was charged for parking. The front desk clerk was extremely helpful to us when the hotel couldn't find our booking. He also arranged the Uber for us at 5am the next morning for our trip to the airport.

It was a great place to stay before an early flight.

Great place to stay! So close to the city and in a quiet area. Definitely staying there again!

Convenient to the airport. Clean and adequate for a short stay.

Very nice. Handy to the airport.

Comfortable rooms, good, hot breakfast (bacon, eggs, waffles, cereal. yogurt, pastries). friendly staff, good place to stay if you want affordable and comfortable.

Good for weekend stays, right off the highway very easy to find, pretty decent breakfast, pillows were a little small, rooms decent size overall a good stay

The room was fine, but the desk clerks were on the phone behind the service desk every time I needed to do anything. The breakfast was so so. The WiFi password they included on the key card was wrong. They don’t clean the room unless you request it. I requested it and still didn’t get service.

They were super nice and helpful. Breakfast was actually really good.

Need to improve the breakfasts

Spent just a night but was homing and quiet and breakfast was great and with fruits and bread and juices and coffee

Excellent service, front desk person, clean room, breakfast excellent, all was excellent!

Shower was broken. They could not fix or move us to a room that worked. Water just pours straight down. Exhaust fan in bathroom didn’t work, main light built into the mirror would strobe constantly if turned on. They didn’t even have a clean bed sheet to give us for the pull out couch in our room, let alone pillows or a blanket. Night desk staff was friendly but the management they called basically said there’s nothing they can do. The only thing hot and fresh at breakfast was the waffle you make yourself. The eggs, bacon etc in the heating tray were literally cold like straight from a freezer, yuck! Many other guests at the desk with complaints of their stay as well. Will never go back to this hotel, that is for sure.

Breakfast was great!

Very cozy room. When I artived check in was fast and efficient. Room was inviting with ambient lighting when I arrived. I sleep cold so bedding was light but I doubled it up and was quite comfortable. Breakfast was standard fare with Texas-shaped waffle and sausage, potatoes and eggs. I could have used gravy for the potatoes. Price was outstanding!