Name: Comfort Suites Austin NW Lakeline
Address: 13681 North Highway 183, Pond Springs, Austin, Texas, USA, Austin, Williamson County, US
Price range: 57 $–101 $ per night
Rating: 7.58

Was Gäste sagen

Bewertungen zum Comfort Suites Austin NW Lakeline beschreiben geräumige Zimmer und einige freundliche Mitarbeiter, aber viele Gäste berichten von veralteten Zuständen, Reinigungsproblemen wie Gerüchen, Flecken oder Schädlingsbefall und wiederkehrenden Wartungsproblemen mit Aufzügen, Whirlpools und dem Pool.

Das Feedback zum Frühstück reicht von guter Vielfalt bis hin zu schlechter Qualität oder begrenzter Auswahl, und Kaffee oder früher Service enttäuschen manchmal. Die Lage ist günstig an Autobahnen, Restaurants und lokale Einrichtungen gelegen, obwohl einige von Bauarbeiten, Lärm und einem unsicheren Gefühl in der Gegend berichten. Erwarten Sie einen erschwinglichen, aber uneinheitlichen Aufenthalt.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen zeigen Verschleiß: Viele Bewertungen erwähnen einen schmutzigen oder defekten Pool und Whirlpool sowie laute oder gelegentlich ausgefallene Aufzüge. Eisautomaten und die Klimatisierung auf den Fluren sind manchmal unzuverlässig; das Parken ist im Allgemeinen einfach, obwohl einige Sicherheitsbedenken geäußert wurden.

Reinigung

Die Sauberkeit ist eine wiederkehrende Beschwerde: Viele Gäste erwähnen muffige Gerüche, fleckige Teppiche oder Badewannen sowie Berichte über Ungeziefer, darunter Kakerlaken oder Bettwanzen. Einige Bewertungen erwähnen saubere Zimmer, aber insgesamt erscheinen die Standards und die Instandhaltung schlecht.

Zimmer

Die Zimmer sind geräumig und einige finden die Betten bequem, aber die Einrichtung wirkt veraltet und es gibt Wartungsprobleme wie laute oder schwache Klimaanlagen, defekte Armaturen und unzuverlässiges WLAN in den oberen Stockwerken. Straßenlärm beeinträchtigt Zimmer mit Blick auf die Autobahn und Schlafsofas sind unbequem.

Dienstleistung

Der Service ist uneinheitlich: Mehrere Gäste loben freundliche Mitarbeiter an der Rezeption und hilfsbereites Personal, während andere von unfreundlichen Interaktionen, wiederholten Problemen mit Schlüsselkarten und einem Reinigungsservice berichten, der Zimmer überspringt, wenn er nicht darum gebeten wird. Die Reaktion auf Probleme reicht von entgegenkommenden Zimmerwechseln bis hin zu unhilfsbereitem oder abweisendem Verhalten.

Ähnliche Gästebewertungen

6

Bertram

10. Apr. 2025

·

Aufenthalt am 5 Nächte

First, I will address the good things about the hotel. The beds & pillows were very comfortable. The breakfast was pretty good. Most of the staff was friendly & helpful. Now for the bad. One of the night staff (male) was very confrontational when I had to go to the front desk for the 6th time to have them re-key my room key. Every single time I came back from being out, I had to do this. Then, same staff member told my 85 yo mother that she had to take our trash down to the dumpster outside at night because we had not requested maid service. Then, when I asked him why he did that, he lied to me & said that he didn't tell her that. Next, It is an older hotel so some wear & tear is normal. But this place needed some serious cleaning. The room smelled very musty & the carpet was very dirty. Some simple shampooing would have made a world of difference. It could have used some paint touch-ups as well. Next, the exterior could have used some landscaping. We went in the pool once, which was pretty clean. However, the hot tub was very dirty. I don't usually go into this much detail when I do a review, but I felt it was important for those reading this that may want to book a room there.

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2

Kara

26. März 2025

·

Aufenthalt am 4 Nächte

Absolutely terrible service. I called when I booked because I knew our check in would be after check in hours. The person I spoke with said it would not be an issue. I get there after driving hours with an infant and they cancelled my room because we didn’t check in on time. The man at the front desk would do nothing to help me. I was also charged a nights stay. The Laquita down the road was amazing, got me an a room right away. Will NEVER book a Comfort Inn again.

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4

Andrew D

30. März 2024

·

Aufenthalt am 4 Nächte

Property was in a decent area from everything. Staff were very unfriendly and at check-in seemed like they would rather be watching tv than checking me in. The elevator at the property was extremely noisy and seemed like it could possibly break down at any point. Shower in the room was stained and seemed dirty. Breakfast was decent and had a ok variety. I had to have my room key replaced twice during my stay due to them no longer allowing me into my room which was very inconvenient.

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4

Lonnitra

28. Feb. 2025

·

Aufenthalt am 2 Nächte

When I arrived in the parking lot, the clerk in the lobby was very courteous and gave me a key. The first key went to a room that was infested with roaches around the fridge. I went back to the desk and they gave a 2nd key, which that room also had roaches and the toilet seat was broken. I took that key back and they gave me another key for a room that had a stench, the thermostat didn't work, the hot water ran cold, and by the time I tried to get some sleep I was woken by the sound of key swiping in my door to which i later found out that they had given a key to another patron for the room i was in. The desk called to apologize but then acknowledged that they had no record of giving me the key to that room and asked me for all of my info that I previously checked in with. The next morning they served a continental breakfast which wasn't appetizing and when I returned to the room, I could not get back in because my key was deactivated. I went back down to get that fixed and now there was a different clerk who questioned if i was even a patron.

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6

Joe

1. Nov. 2025

·

Aufenthalt am 1 Nacht

Parking was easy as well as check-in. However, the hotel looks run-down and needs upkeep. The furniture in the room was chipped and the carpeting was stained. The bathtub looked dirty. I guess you get what you pay for. Front desk was nice though.

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10

MARIA

7. Juli 2024

·

Aufenthalt am 1 Nacht

Excellent service from all staff members

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10

James E Hammonds

22. Sept. 2023

·

Aufenthalt am 2 Nächte

I have stayed here before and that is why I came back. I will be staying here again. The only drawback I had was the mirror in my room that is on the door where you hang your clothes was cracked and the door would not close. I alerted the front desk and they offered to move me but I chose not to but is was the offer that I remembered the most. Great Job from the staff.

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8

Anna

25. Sept. 2025

·

Aufenthalt am 1 Nacht

Overall my stay was pleaent front desk was helpful & friendly. The area isn't great several homeless ppl walk the area but it I felt safe. Room was clean & comfy. Before my check out time around 9am. I was abt to shower & the housekeeper just opened the door. Luckly I had the security lock in place, she closed the door. When I left she was still cleaning another rm. I gave the awkward smile & nod, rolled her eyes & started towards my room. When the elevator door opened another housekeeper exited onto the floor. Before the doors closed I overheard the housekeepers speaking in Spanish about me being the reason why she was still on the floor waiting to clean my room bc I didnt check out early enough & how she almost walked in on the fat girl. I dont look like I speak Spanish or cld even underatand it but I do. I get it you want to finish ur job as fast as possible, I work in the service & hospitality industry & even I know to never talk bad abt guest in front of them. I've talked bad abt guest bc of the rude and entitled attitude but never around other guest or in ear shot of the guest. If I wld have yelled talk ugly to her or been rude I wld understand the comments but I didnt say anything gave the awkward nod & smile. I didnt complain to the frnt desk about her almost walking in, bc it was an accident but her comments were unnecessary rude & uncalled for.

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6

Joy

16. März 2024

·

Aufenthalt am 3 Nächte

The room was clean, the staff was nice, my only complaint would be that they disabled our keycards twice

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4

Wendyam

2. Juli 2024

·

Aufenthalt am 4 Nächte

I was in Austin for 5 days. My room was clean and nice. The problem is that I didn’t receive any room service until the fourth day. I asked many times, but they told me that my room was not on the list. The room key was not working; you have to try it again and again, and that’s not cool, especially in an area you don’t know. The pool was not clean either. I don’t think I’ll be going back there.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Lage ist günstig zu nahegelegenen Veranstaltungsorten, Restaurants und Autobahnen gelegen, aber einige Gäste erwähnen Bauarbeiten, die die Anreise erschweren, und deutlichen Straßenlärm. Eine Reihe von Bewertungen weist auch auf Obdachlosigkeit oder Sicherheitsbedenken rund um die Unterkunft hin.

Gastronomie

Das Feedback zum Frühstück ist gemischt: Einige Gäste haben die warmen Speisen, Waffeln und die Vielfalt genossen, während andere das Essen schlecht, begrenzt oder nicht frühzeitig verfügbar fanden, und der Kaffee oder die Maschinen waren manchmal außer Betrieb.

Monat	Durchschnittspreis
Januar	64 $
Februar	61 $
März	71 $
April	71 $
Mai	80 $
Juni	73 $
Juli	66 $
August	71 $
September	70 $
Oktober	90 $
November	67 $
Dezember	56 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $79	15 $74	16 $67	17 $62	18 $73	19 $79
20 $59	21 $57	22 $75	23 $76	24 $75	25 $82	26 $80
27 $64	28 $76	29 $77	30 $81

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $82	2 $88	3 $88
4 $80	5 $69	6 $84	7 $84	8 $88	9 $101	10 $101
11 $72	12 $84	13 $84	14 $84	15 $84	16 $84	17 $84
18 $66	19 $81	20 $84	21 $84	22 $96	23	24
25 $81	26 $84	27 $82	28 $83	29 $84	30 $84	31 $84

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, 1 King-Bett, Nichtraucher

Suite, 1 King-Bett, barrierefrei, Nichtraucher

Suite, 1 King-Bett und Schlafsofa, barrierefrei, Nichtraucher

Suite, 2 Queen-Betten, barrierefrei, Nichtraucher

Suite, 2 Queen-Betten

Suite, Mehrere Betten, barrierefrei, Nichtraucher

Gästebewertungen

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