Name: Microtel Inn & Suites Beckley East
Address: 1001 South Eisenhower Drive, Beckley, West Virginia, USA, Beckley, West Virginia, US
Price range: 72 $–131 $ per night
Rating: 7.18

Was Gäste sagen

Im Microtel Inn & Suites Beckley East loben Gäste häufig die freundlichen Mitarbeiter und das gute Preis-Leistungs-Verhältnis, während das Feedback zur Zimmerzustandes und Sauberkeit gemischt ist. Es gibt Berichte über veraltete Einrichtung, Gerüche oder Feuchtigkeit sowie Wartungsprobleme, aber auch über angenehme Aufenthalte.

Die Lage ist günstig für die Anfahrt zur Autobahn und zum Gebiet des New River Gorge, obwohl einige Gäste Lärm von der Straße erwähnen oder das Hotel mit einem anderen Microtel in der Nähe verwechseln. Die Ausstattung ist einfach; der Innenpool und der Aufzug sind wiederkehrende Gegenstand von Wartungsbeschwerden, und das Frühstück ist ein einfaches kontinentales Angebot, bei dem es schnell an Artikeln oder Proteinen mangeln kann. Erwarten Sie eine preiswerte Übernachtungsmöglichkeit mit freundlichen Mitarbeitern, variabler Zimmerqualität und Kompromissen im Preis-Leistungs-Verhältnis.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist einfach, wobei der Innenpool oft besser gewartet werden müsste und immer wieder Ausfälle des Aufzugs gemeldet werden.

Reinigung

Die Sauberkeit ist uneinheitlich: Viele Gäste fanden die Zimmer sauber, aber zahlreiche Bewertungen nennen starke Rauch- oder muffige Gerüche, feuchte Teppiche, Schimmel, verfärbte Bettwäsche und gelegentlich Schädlinge. Mängel bei der Reinigung in Badezimmern und Fluren werden ebenfalls gemeldet.

Zimmer

Die Zimmer sind einfach und oft klein, wobei viele die veraltete Einrichtung, dünne Wände und Wartungsprobleme wie defekte Fernseher, Türen oder Klimaanlagen erwähnen; einige Zimmer verfügen nicht über Kühlschränke oder Mikrowellen. Die Betten werden häufig als bequem beschrieben.

Dienstleistung

Die Mitarbeiter sind häufig freundlich und hilfsbereit, aber der Service kann ungleichmäßig sein, mit langsamem oder unorganisiertem Check-in, unhöflichen oder untätigen Interaktionen sowie gelegentlichen Problemen mit der Zimmerzuweisung oder der Abrechnung.

Ähnliche Gästebewertungen

10

Lydia

23. Juli 2025

·

Aufenthalt am 1 Nacht

I had the best experience here. I was in a bad situation when I arrived and James (the evening desk clerk) was aware and was amazing as well as throughout my stay!! The manager Jeremy was great and explained my charges (they looked a little weird) so I understood the hotel lingo. The housekeeping staff were just as amazing!! 10/10, 5 stars! Would stay again if I ever find myself in WV again!

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2

AUSTIN

22. Nov. 2024

·

Aufenthalt am 2 Nächte

Go to precheck in online as the text prompts you to do? Have a work call at 11:30 thinking you could pay the extra $20 for 1pm check out and take the call in the room? Sweet. Until 11:01 comes around and you\'re harrassed to get out because "nobody told me" when the gentleman i checked in with confirmed late checkout. Housekeeping knocking on the door, calls, all "when are you checking out?!?!" Check your reservation, and what you charged me for.

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4

Christy

25. Feb. 2024

·

Aufenthalt am 1 Nacht

When arriving the nice lady at the front desk could not find a vacant room for me or the family waiting behind me to check in. I had called earlier in the night to inform the hotel I would be checking in later than expected. All rooms that were listed as empty and reserved for registered guest were occupied by unregistered, unpaid, guest. It was 2:00 AM and took 3 hours before I was given access to room 312, 320, 119, and settled in room 122 that was not supposed to be rented due to maintenance. Housekeeping knocked at the door around 7:30 confused that there was someone occupying the room. I was not given a receipt as I had requested when checking out. I was asked to explain the details of my check in because the lady working the front desk could not find where I had checked in or paid and explained that she had received calls concerning the occupied rooms with no names attached to them. She explained that guest were given permission and keys to stay in the hotel for free and that was the reason there was a shortage of rooms for guest like myself, and the Smith family of four, waiting behind me that had reserved a room on Hotels.com. I had the room for a total of 5 hours and could not get a receipt. I was advised to call Corporate and inform them of the situation.

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2

Marla

19. Juli 2023

·

Aufenthalt am 1 Nacht

I will be calling to talk to the manager in the morning because it was not acceptable and we didn’t not stay. When we got there, there was random broken concrete in the driveway and the outside trash was overflowing onto the sidewalk by the front door. I tried to convince my family it would be ok but it wasn’t. I spoke with the receptionist and when she asked for my license and credit card, I asked if we could look at the room first given the other things we had seen. When we got in the elevator, it was not clean and clearly had not been cleaned for some time as there were sticky spots of something on the floor. When we got up to our room, we walked in and it looked like there were all kinds of lumps in the bed. The sheets had a stain on them, the air conditioner looked like it was falling out of the wall, the bed skirt was not tucked in all the way around and it just didn’t smell good. My teenage boys were a little freaked out and my husband, who is a janitor, said it was obvious things weren’t being properly cleaned and maintained. We went back down to the front desk and handed the lady the room key and told her we would need to cancel our reservation because of the condition of the room and she told me I would have to take it up with Expedia. We left and I went through an online chat with a customer service rep who called the hotel and then told me I would have to take up my request with the hotel because I didn’t pay in advance. I then called the hotel.

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2

Nancy

22. Okt. 2024

·

Aufenthalt am 1 Nacht

They double billed me and now I am having a difficult time getting the payment returned. This was our 2nd stay at this hotel. No complaints the 1st time!

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2

Pauline

6. Apr. 2024

·

Aufenthalt am 1 Nacht

I did not like getting to my room and there was someone booked in that room already. The door to the bathroom has a hole in it it doesn’t close properly and there was to hair dryer…just the holes in the wall where the hair dryer goes. Extremely poor conditions for the price I am paying for this room. I would like to be contacted by the manager.

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6

Beverly

28. Apr. 2024

·

Aufenthalt am 1 Nacht

We were quite disappointed actually. The manager was very nice but when I checked in for the two rooms I had reserved, he was very vague about how to best reach our rooms on the third floor. However, it was obvious why!! Our rooms were on the third floor and the elevator wasn’t working so we had to climb three floors of two sets of steps with our luggage and such. He could’ve been polite and told me that the only elevator was not working there. It compounded the problem that we are four elderly widow women all in our 70’s and one of the ladies was having a an issue with a severe cut on her leg that was in a soft cast and a steel boot on her that leg. Had we been staying more than one night we would’ve left. It seems when there’s a complaint about a hotel since I have been using Hotels.com.nothing is ever done. When you make a complaint or concern why doesn’t Hotels.com contact me or even attempt to do some type of compensation? I will give Hotels.com another six months of use. If we continue to have issues, I will stop using Hotels.com, and I certainly won’t recommend anyone signing up for it. This was totally uncalled for. The manager was very nice, but next time be honest up front.

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8

Shirley

22. Juli 2025

·

Aufenthalt am 2 Nächte

STAFF WAS EXCELLENT AND FRIENDLY

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2

Stephanie

9. Aug. 2024

·

Aufenthalt am 1 Nacht

I stayed for four days. I was given a dirty room with spilled food on the sheets and a non-restocked bathroom. There was spilled drink that dried on tha night stands. The carpet had not been vacuumed, so there was food crumbs on the floor. Housekeeping did not clean the room until I complained on day three to the front desk, and the towels were not replaced even then.

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2

Denise

21. März 2024

·

Aufenthalt am 1 Nacht

We originally had on our reservation 3:00am check in. We drove for hours, I called at 3:20 told them we would arrive in 45 minutes the girl said ok. We got there and they SOLD our room at midnight!!!!! She told us!! No help in finding room at another hotel!! Then 3 days later they charged us for the room.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen an der Autobahn und in der Nähe des New River Gorge, was es praktisch für Zwischenstopps und Besichtigungen macht. Einige Gäste erwähnten Straßenlärm, ein etwas abgelegenes Gefühl oder Verwechslungen mit einem anderen Microtel in der Nähe.

Gastronomie

Das Frühstück ist ein einfaches kontinentales Frühstück mit Waffeln, Gebäck und Kaffee; mehrere Bewertungen berichten von begrenzter Auswahl, einem hohen Kohlenhydratanteil mit wenig Protein sowie häufigen Engpässen bei Lebensmitteln oder Getränken. Einige Gäste haben es genossen, aber die Qualität ist nicht immer gleichbleibend.

Monat	Durchschnittspreis
Januar	71 $
Februar	74 $
März	69 $
April	74 $
Mai	80 $
Juni	84 $
Juli	102 $
August	99 $
September	95 $
Oktober	92 $
November	73 $
Dezember	72 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $72	17 $72	18 $103	19 $101
20 $76	21 $73	22 $76	23 $76	24 $76	25 $102	26 $102
27 $75	28 $76	29 $76	30 $76

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $76	2 $102	3 $95
4 $75	5 $76	6 $76	7 $76	8 $77	9 $102	10 $102
11 $76	12 $76	13 $76	14 $76	15 $77	16 $131	17 $126
18 $82	19 $76	20 $74	21 $76	22 $78	23 $117	24 $114
25 $74	26 $74	27 $74	28 $75	29 $72	30 $99	31 $121

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Studiosuite, 1 Queen-Bett, Nichtraucher

Studiosuite, 1 Queen-Bett, barrierefrei, Nichtraucher (Mobility)

Zimmer, 1 Queen-Bett, barrierefrei, Nichtraucher

Standardzimmer, 2 Queen-Betten

Zimmer, barrierefrei, Mikrowelle

Standardzimmer, 1 Queen-Bett

Gästebewertungen

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