Tempo By Hilton Pigeon Forge

I’m not sure if they are understaffed or what but the property just needed a really good deep clean in general. Things like all of the floor mats needed to be vacuumed and elevators and public areas needed to be wiped down. The biggest disappointment though is the cafe on the 7th floor being closed both Saturday and Sunday morning because of a wedding set up and tear down. This is the only place to get a coffee and small breakfast to go for the dozens of families staying in this hotel to make it to an early game at Ripken. They did offer the embassy suites breakfast but that is made to order and no coffee to go. No espresso either. It’s also at the Embassy suites and on their 7th floor so again, just not a quick solution for busy families. no one has time for a sit down breakfast when you have to be at the fields at 7am. I imagine many families stay here because they are playing at Ripken. Being able to grab a coffee and a quick breakfast to go is so important. There must be a way to open your cafe while also hosting private events. Just something to consider because I can speak for us that we will not book here again for that reason.

Great place!!! Will definitely stay again

Great place to stay. Super cool amenities. Will definitely be back.

Only one thing needs improvement, more secure bathroom door. You can see into the bathroom.

I’m staying here every time I’m in Gatlinburg!