Surrey Inn Ashland

The facilities were mediocre. Staff was friendly and welcoming.

Unique oldest hotel in ashland when i was a little girl it was the place to stay. What we didn't like was the fridge was broke in our room and owner has not got a new one or fixed it and ice machine broke also. We will never stay there again.

Close to my classes for weekend. Nice to have pub attached. Has other food,fuel, shopping needs close by. Not the best choice for a family stay. Met my needs for a short 2 night stay. Pricing was budget friendly.

Little hole in the wall with an awesome pub attached. Staff was nice, rooms were clean. Only issue was our access cards deactivated at 0930 hours the day of check out, but was quickly rectified. All in all, would def go back.

I had asked for an electrical outlet to plug in my Hybrid plug-in vehicle. This was provided. Hotel is a pleasant property but is in need of some management tlc. Door keys are old-style keys, toilets are old-style 3.5 gal per flush ( instead of modern 1.5 gal/ flush), flies in most areas. Night staff were pleasant and helpful but seemed tired. Day staff pleasant.

Needed a place to sleep and shower after doing a fireworks show, towels were stained, room furniture damaged, doors damaged, no secondary lock on room door, no breakfast option either in house or at the "restaurant" (bar) attached. Bed was really squeaky and no elevator to the second floor, which while normally not a big deal (we're able bodied) we were already exhausted and didn't appreciate having to add stairs to end our night.

The property is close to Ashland which is exactly what we wanted. Restaurant attached was good. It's a little dated, but we were just sleeping and showering there so it was fine. I would totally stay there again. Close to downtown, close to campus.

A nice little hotel. The room was clean, and the bed was very comfortable.

The room and property was nice but our room was not fully cleaned when we got there. Food was left in the refrigerator and cupboard from previous guests. Floors were not swept as well. Probably just an oversight but other than that it was quiet and the the beds were comfortable.

First off this was a $100 a night room, so i wasn't expecting a five star place #1i had to wait 15 minutes for the owner to get there so i could check in, #2 window was left open 0n a 90 degree day & the air-conditioning wasn't working properly told the owner & he got it to work a bit better but not like it should have #3 apon opening the door i could immediately smell cigarette smoke, establishment was none smoking, as for cleanliness i would give it a C .

The property had nice room design and layout. Was not cleaned well, there were nicotine puches on the lamp and bathroom floor. The people were nice though.

We had to wait for front desk person to show up both when we arrived and left. It is listed as non smoking but the room stunk from cigarettes

No one at the front desk when we arrived, had to wait 10 minutes. Stained towels, plastic on mattress, loose wiring on lamp (would not stay on), no advertised breakfast, no one at front desk when we departed (used Ring doorbell to communicate with clerk), shower curtain had mold/mildew across bottom, shower knob broken, uncomfortable all around. Would not recommend.

The room was superficially clean, with laminate wood floors. However, there were chip crumps and wood mulch pieces in the corners and edges of the room. The bedspread was old with several stains, and the pillows were covered with pillow shams, matching the bedspread, but no pillowcases. We asked the front desk about pillowcases and they said “do you want some pillowcases?“ We said yes and they gave us some. The towels were thin, worn out, and had stains. The hotel advertised hairdryers in the room however, our hairdryer was broken. I asked at the front desk and they gave me one that did work. When we pulled out the desk chair, there was a pair of men’s boxers on the chair.( not ours). We returned these in at the front desk and told them where we found them. The property advertises daily maid service, but we were there for three nights and never had any service. The shower had very strong water pressure, but there was no way to control the water pressure. The water came out very strong and did not drain sufficiently so while taking a shower you ended up standing in several inches of water. There is little soundproofing in the rooms and we could hear people next-door and people walking and stomping above us at all hours of the day and night. With a few minor repairs and better housekeeping, this hotel could be greatly improved and have a much higher rating.

Nothing special- looks like they have tried to update it, but the smoke smell was terrible!

Lights only the bathroom and one lamp worked. Room was not clean and bed made sloppy, if we were not so tired would if went somewhere else

Clean room Nice staff Some updates

Old furnishings and hotel needs a major update.

A nice little hotel. The room was clean, and the bed was very comfortable.

It sucked a dog beside our room barked all night the check out next morning their was no one at the front desk people at the motel said they got in a car & left. Will never stay there again & will never recommend any one stay there.

This was an inexpensive hotel with new floors, new paint on the walls, pleasant lobby, and comfortable bed. Good hotel for the money!

Needs updated desperately

Loud voices arguing outside window. Homeless or teens hanging outside rear door, after dark.

The room was superficially clean, with laminate wood floors. However, there were chip crumps and wood mulch pieces in the corners and edges of the room. The bedspread was old with several stains, and the pillows were covered with pillow shams, matching the bedspread, but no pillowcases. We asked the front desk about pillowcases and they said “do you want some pillowcases?“ We said yes and they gave us some. The towels were thin, worn out, and had stains. The hotel advertised hairdryers in the room however, our hairdryer was broken. I asked at the front desk and they gave me one that did work. When we pulled out the desk chair, there was a pair of men’s boxers on the chair.( not ours). We returned these in at the front desk and told them where we found them. The property advertises daily maid service, but we were there for three nights and never had any service. The shower had very strong water pressure, but there was no way to control the water pressure. The water came out very strong and did not drain sufficiently so while taking a shower you ended up standing in several inches of water. There is little soundproofing in the rooms and we could hear people next-door and people walking and stomping above us at all hours of the day and night. With a few minor repairs and better housekeeping, this hotel could be greatly improved and have a much higher rating.

Pros: Quiet, comfortable beds, new flooring, nice staff, great water pressure, looks like they are working on updating the property. Cons: we stayed 3 nights and there was no room servicing, very old towels, furniture needs updating, outside of the property looks sketchy.

While I was ok with the room. The thing that upset me the most was constant loud barking of a dog in 106 or 108 on the other side. I'm more or less angry that no one got the dogs under control with their constant barking. I am also appalled at the noise of the hotel.

We had a suite-the room was huge and the bed was really comfortable.

Friendly, helpful staff

It sucked a dog beside our room barked all night the check out next morning their was no one at the front desk people at the motel said they got in a car & left. Will never stay there again & will never recommend any one stay there.

Great stay - no issues. The counter staff was great at resolving an issue for me. Thanks,

We reserved the room . Went to check in. No attendant at desk. Rang ring doorbell 3 times. Waited in the lobby 20 minutes. No one ever came. The place smells clean and looks nice but couldn't actually stay or fill our reservation since no one ever came to check us in

When we arrived at the hotel, there was no one at the desk, and a sign that said the clerk would return shortly. I stood at the desk for about 10 minutes and then pushed the "ring" button on the counter. No one answered. After a couple of minutes, I pushed the "ring" button again, and nothing. I walked out to the car and told my husband, son, and his wife that I couldn't check in because no one was at the desk. They all proceeded to come inside with me, and we pushed the "ring" button again, and nothing. We sat in the reception area for about 20 minutes, and I got up and went back up to the desk and pushed the "ring" button AGAIN. FINALLY a lady answered and asked how she could help me. I told her that we were trying to check in, and she said that someone would be there in a few minutes. Well, after another 10-12 minutes, a man walked in the door, and my son said that it looked like he had come from the pub right next door. He asked how he could help us, and I told him that we needed to check in, and he looked on the computer for our reservation, and had me fill out a paper. After that, (which had taken about 10 minutes), I told him that we had been there for over a half an hour waiting to check in. He looked at his watch and said that it had only been 8 minutes. (I didn't want to go there, so decided to keep my mouth shut, as I knew how long we had been there). The fridge in our room didn't work, but on a good note, the beds were very comfortable.

First off this was a $100 a night room, so i wasn't expecting a five star place #1i had to wait 15 minutes for the owner to get there so i could check in, #2 window was left open 0n a 90 degree day & the air-conditioning wasn't working properly told the owner & he got it to work a bit better but not like it should have #3 apon opening the door i could immediately smell cigarette smoke, establishment was none smoking, as for cleanliness i would give it a C .

We had to wait for front desk person to show up both when we arrived and left. It is listed as non smoking but the room stunk from cigarettes

No one at the front desk when we arrived, had to wait 10 minutes. Stained towels, plastic on mattress, loose wiring on lamp (would not stay on), no advertised breakfast, no one at front desk when we departed (used Ring doorbell to communicate with clerk), shower curtain had mold/mildew across bottom, shower knob broken, uncomfortable all around. Would not recommend.

Old hotel staff very nice and helpful willing to do extra to keep guest happy

Check in was quick and easy. I was informed of continental breakfast from 6-9. Upon room inspection I discovered the in room fridge was not working so called front desk. They sent a young lady to come check it out and upon her inspection she stated it was not working. I requested a working fridge and she said ok and left. One hour later when I left for dinner I again requested a working fridge. Sadly I never received a working fridge so turned bathroom sink into a cooler. Breakfast was NOT continental. Choice of milk or coffee. Two different cereals and two different muffins. This was just sad. Checkout was just dropping keys in a basket because there was no attendant. Very disappointed overall

Close to my classes for weekend. Nice to have pub attached. Has other food,fuel, shopping needs close by. Not the best choice for a family stay. Met my needs for a short 2 night stay. Pricing was budget friendly.

Its was a bed and shower while we were at Inkcarceration and wasn't a bad drive. No bugs, no daily turndown which is not a huge deal, shower pressure wasnt great but water was hot

Loud voices arguing outside window. Homeless or teens hanging outside rear door, after dark.

Pros: Quiet, comfortable beds, new flooring, nice staff, great water pressure, looks like they are working on updating the property. Cons: we stayed 3 nights and there was no room servicing, very old towels, furniture needs updating, outside of the property looks sketchy.

The property is close to Ashland which is exactly what we wanted. Restaurant attached was good. It's a little dated, but we were just sleeping and showering there so it was fine. I would totally stay there again. Close to downtown, close to campus.

Staff not very helpful. Don’t count on breakfast.

They don't have a breakfast or a place to get water. Other than that it wasn't bad.

Close to my classes for weekend. Nice to have pub attached. Has other food,fuel, shopping needs close by. Not the best choice for a family stay. Met my needs for a short 2 night stay. Pricing was budget friendly.

No one at the front desk when we arrived, had to wait 10 minutes. Stained towels, plastic on mattress, loose wiring on lamp (would not stay on), no advertised breakfast, no one at front desk when we departed (used Ring doorbell to communicate with clerk), shower curtain had mold/mildew across bottom, shower knob broken, uncomfortable all around. Would not recommend.

Little hole in the wall with an awesome pub attached. Staff was nice, rooms were clean. Only issue was our access cards deactivated at 0930 hours the day of check out, but was quickly rectified. All in all, would def go back.

Check in was quick and easy. I was informed of continental breakfast from 6-9. Upon room inspection I discovered the in room fridge was not working so called front desk. They sent a young lady to come check it out and upon her inspection she stated it was not working. I requested a working fridge and she said ok and left. One hour later when I left for dinner I again requested a working fridge. Sadly I never received a working fridge so turned bathroom sink into a cooler. Breakfast was NOT continental. Choice of milk or coffee. Two different cereals and two different muffins. This was just sad. Checkout was just dropping keys in a basket because there was no attendant. Very disappointed overall

Needed a place to sleep and shower after doing a fireworks show, towels were stained, room furniture damaged, doors damaged, no secondary lock on room door, no breakfast option either in house or at the "restaurant" (bar) attached. Bed was really squeaky and no elevator to the second floor, which while normally not a big deal (we're able bodied) we were already exhausted and didn't appreciate having to add stairs to end our night.

The property is close to Ashland which is exactly what we wanted. Restaurant attached was good. It's a little dated, but we were just sleeping and showering there so it was fine. I would totally stay there again. Close to downtown, close to campus.

Disappointing continental breakfast