Scottish Inns Manchester

No breakfast as advertised, which was a deciding factor for me. I stayed 2 weekends and they never refunded the deposits either time, so I had to contest the charges with my bank after they wouldn't contact me back. The floors felt like they were about to collapse. Will never come back, it's not worth your time, money, or hassle

They lie. I stayed 2 weekends a few weeks ago. There was no breakfast as advertised (not the biggest deal but it was a deciding factor for me), and they never refunded my deposit or responded back when I asked about it. I had to dispute the charges with my bank. Will never stay again

I reserved a room online and the on duty stuff already had my info pulled up. Very easy check in, very good price for a 1 night stay, all staff were very friendly, and the room to myself was excellent, really clean room, linens smells fresh and everything worked as it should, bed was comfy. If I'm traveling through that area in the future, i will return to spend the night. Great job.

Yes they definitely can more professional,

We checked in after we seen the room. We went to the front desk and we checked out. The room was freezing cold not very clean very poor condition. We asked the front desk for a refund and we left to a different hotel.