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Sleep Inn & Suites at Concord Mills

97 US$

/nat

Gennemsnit for september

Sleep Inn & Suites at Concord Mills - Image 1

Sleep Inn & Suites at Concord Mills - Værelse

Sleep Inn & Suites at Concord Mills - Værelse

Sleep Inn & Suites at Concord Mills - Restaurant

Sleep Inn & Suites at Concord Mills - Badeværelse

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97 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Sleep Inn & Suites at Concord Mills ligger prisen pr. nat i gennemsnit på 78 US$ i den billigste måned (januar) og 100 US$ i den dyreste måned (april), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Sleep Inn & Suites at Concord Mills pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	78 US$
februar	79 US$
marts	81 US$
april	100 US$
maj	92 US$
juni	80 US$
juli	79 US$
august	86 US$
september	97 US$
oktober	98 US$
november	96 US$
december	83 US$

Dyrest: april (ca. 100 US$)

Billigst: januar (ca. 78 US$)

Om dette overnatningssted

Nyd de rekreative faciliteter, såsom et fitnesscenter og en sæsonbestemt udendørs pool. Dette hotel tilbyder desuden gratis trådløs internetadgang, festsal og automat.

Parkering
Swimmingpool
Ikkerygerværelser
Forretningscenter
Renseri
Rengøring

Lokation

7821 Gateway Lane, Concord, North Carolina, USA

Cabarrus County Convention and Visitors Bureau (0.6 mil)

Great Wolf Lodge Water Park (0.8 mil)

Concord Møllerne (1 mil)

Hendrick Motorsports Complex (1.3 mil)

Rocky River Golf Club (1.5 mil)

SEA LIFE Charlotte-Concord Aquarium (1.6 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

6

Suite - 1 kingsize-seng - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

450 ft²

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

4

Standardværelse - 1 kingsize-seng - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

300 ft²

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

4

Suite - flere senge - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

,

1 Dobbeltseng

og

1 Sovesofa

Sover 6

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

4

Standard-dobbeltværelse - 2 dobbeltsenge - ikke-ryger

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

300 ft²

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

4

Værelse - 1 kingsize-seng - handicapvenligt - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

450 ft²

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

5

Suite - ikke-ryger

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

450 ft²

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

Gæsteanmeldelser

7.7

God

Baseret på 1.276 verificerede anmeldelser

Hvem overnatter her?

Business

10%

Par

25%

Familie

37%

Gruppe

15%

Solorejsende

11%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Anmeldelser af Sleep Inn & Suites at Concord Mills giver et blandet indtryk af valuta for pengene, og fremhæver den bekvemme beliggenhed, generelt rene værelser og budgetvenlige priser, men påpeger også problemer der spænder fra trafikstøj og vedvarende lugt til ustabil morgenmad og ujævn service.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Anmeldelser af Sleep Inn & Suites at Concord Mills giver et blandet indtryk af valuta for pengene, og fremhæver den bekvemme beliggenhed, generelt rene værelser og budgetvenlige priser, men påpeger også problemer der spænder fra trafikstøj og vedvarende lugt til ustabil morgenmad og ujævn service.

Værelsesindretningen afviger ofte fra beskrivelserne, med manglende sovesofaer, dobbeltsenge i stedet for queensize-senge og små badeværelser. Der rapporteres vedligeholdelsesproblemer i visse værelser, inklusive larmende eller defekte klimaanlæg, defekte låse og armaturer samt slidt møblement. Faciliteterne er basale, og udendørs swimmingpoolen er lejlighedsvis lukket eller dårligt vedligeholdt. Overordnet set kan man forvente et budgetvenligt ophold med bekvemmeligheder og mærkbare kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Faciliteterne er basale: gæster rapporterer ofte, at udendørs swimmingpoolen er lukket eller beskidt, og lejlighedsvise problemer med adgangsdøre eller elevatorstød. Parkering er generelt tilgængelig, men store lastbiler kan gøre det trangt.

Relaterede gæsteanmeldelser

6

Anthony

16. jul. 2025

·

Overnattede 2 nætter

Was pretty much ok, but the breakfast was disappointing. The breakfast is supposed to be until 9:30, but at 8:45 there were certain items missing. When asked was told they would not replace them. Also, you have doors that are supposed to be accessible with your room card. Neither of them would work. So you have to go all the way to the front door.

Was pretty much ok, but the breakfast was disappointing. The breakfast is supposed to be until 9:30, but at 8:45 there were certain items missing. When asked was told they would not replace them. Also, you have doors that are supposed to be accessible with your room card. Neither of them would work. So you have to go all the way to the front door.

6

Glenn

22. maj 2025

·

Overnattede 1 nat

I called and asked if the pool was open. They promised it was. It was closed when I got there.

I called and asked if the pool was open. They promised it was. It was closed when I got there.

6

Deborah

26. jun. 2025

·

Overnattede 1 nat

Good pool but beds are not comfortable. Don’t get a room above the pool people were in there at all hours and loud

Good pool but beds are not comfortable. Don’t get a room above the pool people were in there at all hours and loud

8

Ivan

11. okt. 2025

·

Overnattede 4 nætter

DID NOT EAT BREAKFAST PARKING WAS SAFE

DID NOT EAT BREAKFAST PARKING WAS SAFE

8

john

25. jun. 2025

·

Overnattede 2 nætter

It was clean. I have plenty of space. Had all the amenities. There's a little hotel that was big. The pool closed really early

It was clean. I have plenty of space. Had all the amenities. There's a little hotel that was big. The pool closed really early

8

Jimmy

30. apr. 2025

·

Overnattede 1 nat

Pool needs work

Pool needs work

8

Linda

2. jul. 2025

·

Overnattede 1 nat

Check in was great, staff friendly and helpful. Room was clean. Plenty of parking. Easy access to highway, mall , restaurants.

Check in was great, staff friendly and helpful. Room was clean. Plenty of parking. Easy access to highway, mall , restaurants.

10

Lucky

18. apr. 2024

·

Overnattede 1 nat

Pool was filthy

Pool was filthy

10

Charmaine

18. mar. 2025

·

Overnattede 1 nat

The staff is very professional. I love Angelica and the housekeeping staff. I would recommend this hotel because of them. I did not like the parking due to work trucks including a tractor trailer makes it hard to park.

The staff is very professional. I love Angelica and the housekeeping staff. I would recommend this hotel because of them. I did not like the parking due to work trucks including a tractor trailer makes it hard to park.

8

Jeanine

28. jun. 2024

·

Overnattede 1 nat

I picked this for convenience and it has a pool. The pool was closed!!! I called before booking this place and they said the pool was open but it wasn’t

I picked this for convenience and it has a pool. The pool was closed!!! I called before booking this place and they said the pool was open but it wasn’t

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Tilbagemeldingerne om renligheden er blandede: mange rapporterer meget rene værelser, men gentagne kommentarer nævner stærk lugt (inklusive marihuana), fugtige eller mugne områder, plettede eller slidte møbler og lejlighedsvis skadedyr som kakerlakker og endda sengetæger.

Relaterede gæsteanmeldelser

6

Carlton

15. okt. 2023

·

Overnattede 1 nat

Floor was not vacuumed at all. Roach found in the bathroom crawling on the wall. House keeping needs to do a better job ckeaning

Floor was not vacuumed at all. Roach found in the bathroom crawling on the wall. House keeping needs to do a better job ckeaning

2

Charmaine

1. maj 2025

·

Overnattede 3 nætter

Bed bugs found in my room the last day of my stay! This ruined my entire experience.

Bed bugs found in my room the last day of my stay! This ruined my entire experience.

2

Theresa

22. sep. 2025

·

Overnattede 7 nætter

The first room they stuck me in was filthy food on floor pictures missing off wall walls filthy lamps all stained mattresses stained. Then they stuck me in another room next to it same thing filthy floor not swept after they stick me into one more room wasn’t as dirty but bed mattress and lamps stained the lady said she checked it and nothing was wrong with it then she was rude to me said I’m so sorry it’s not up to your standards I was like how is clean not a standard wouldn’t give me my money back so I was stuck and when I went to get my stuff out of my car their was a man leaning on my car and he had his stuff thrown in the hood of my car so I felt unsafe as well very disappointed the pictures they gave kn the web sight are not of this hotel even though it says it is it’s not very misleading I will never go to another sleep inn and suites in my life or anything affiliated with them I really think I need some of my money back I had to go to Walmart and get cleaning supplies and clean it myself . after paying 849.00 you think it would have been clean . I would add the pictures but no place to do so but I will be contacting corporate not that it will do any good they really need to clean up the concord mills hotel it’s bad.

The first room they stuck me in was filthy food on floor pictures missing off wall walls filthy lamps all stained mattresses stained. Then they stuck me in another room next to it same thing filthy floor not swept after they stick me into one more room wasn’t as dirty but bed mattress and lamps stained the lady said she checked it and nothing was wrong with it then she was rude to me said I’m so sorry it’s not up to your standards I was like how is clean not a standard wouldn’t give me my money back so I was stuck and when I went to get my stuff out of my car their was a man leaning on my car and he had his stuff thrown in the hood of my car so I felt unsafe as well very disappointed the pictures they gave kn the web sight are not of this hotel even though it says it is it’s not very misleading I will never go to another sleep inn and suites in my life or anything affiliated with them I really think I need some of my money back I had to go to Walmart and get cleaning supplies and clean it myself . after paying 849.00 you think it would have been clean . I would add the pictures but no place to do so but I will be contacting corporate not that it will do any good they really need to clean up the concord mills hotel it’s bad.

10

Tyler

27. maj 2024

·

Overnattede 2 nætter

The room was spotless and very well worth the stay

The room was spotless and very well worth the stay

10

Rachel

1. maj 2025

·

Overnattede 1 nat

Clean and quiet

Clean and quiet

2

LISA

12. aug. 2025

·

Overnattede 3 nætter

This hotel has potential. It requires a deep cleaning as the walls of my room had stains and unknown liquids on them. The carpet smelled old and mildew. The curtains haven’t been washed in a long time. I will say, it is a convenient location.

This hotel has potential. It requires a deep cleaning as the walls of my room had stains and unknown liquids on them. The carpet smelled old and mildew. The curtains haven’t been washed in a long time. I will say, it is a convenient location.

2

Cassandra

9. dec. 2024

·

Overnattede 1 nat

The property is rather run down. Once you hit the hallway all you could smell was weed. We spotted roaches crawling on the wall and behind the mirror on the wall so we left.

The property is rather run down. Once you hit the hallway all you could smell was weed. We spotted roaches crawling on the wall and behind the mirror on the wall so we left.

10

Evelyn

31. dec. 2025

·

Overnattede 4 nætter

The room was very clean

The room was very clean

2

Kanisha

20. jul. 2025

·

Overnattede 2 nætter

Not only did we not get the room we booked, there was mold in the bathroom and around the sink. When we checked out (20 minutes after checking in) was told there was nothing they could do.

Not only did we not get the room we booked, there was mold in the bathroom and around the sink. When we checked out (20 minutes after checking in) was told there was nothing they could do.

2

Wendy

15. dec. 2025

·

Overnattede 2 nætter

Staff were nice and pleasant. The room was not clean, sheets look as if someone else had slept on them and not changed, smelled like someone had poured fabulous ( the entire bottle) to cover up a stinky musty smell. I didn’t sleep in the bed and slept in an old office chair. I had booked online because it was close to my work assignment and when I checked in was charged another $100 deposit that I knew nothing about. All this should have been made clear through the booking process. Made for a bad stay with little rest because I felt so uncomfortable

Staff were nice and pleasant. The room was not clean, sheets look as if someone else had slept on them and not changed, smelled like someone had poured fabulous ( the entire bottle) to cover up a stinky musty smell. I didn’t sleep in the bed and slept in an old office chair. I had booked online because it was close to my work assignment and when I checked in was charged another $100 deposit that I knew nothing about. All this should have been made clear through the booking process. Made for a bad stay with little rest because I felt so uncomfortable

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er basale og lidt daterede, med små badeværelser, tydelig støj fra motorvejen og uoverensstemmelser i forhold til beskrivelserne (manglende sovesofaer eller dobbeltsenge i stedet for queensize-senge). Der rapporteres også vedligeholdelsesproblemer som defekte klimaanlæg, defekte låse og slidte armaturer. Nogle gæster nævner upålidelig Wi‑Fi.

Relaterede gæsteanmeldelser

6

Laura

10. mar. 2025

·

Overnattede 5 nætter

Average hotel, clean but needs some attention to general items in room that are missing. Rooms booked was to have a pull out couch, however not available and two chairs instead. Beds are not queen, doubles. Description when booking versus what was received varied. Greta location, breakfast was good, lots of variety.

Average hotel, clean but needs some attention to general items in room that are missing. Rooms booked was to have a pull out couch, however not available and two chairs instead. Beds are not queen, doubles. Description when booking versus what was received varied. Greta location, breakfast was good, lots of variety.

4

Mandy

24. maj 2025

·

Overnattede 1 nat

My family and I booked this room as a last minute added stay for NASCAR. We decided a few week before to add a day. When booking I chose 6 people, chose my room(which was 2 queens and a sleeper sofa). When I noticed on the receipt that it changed my guests from 6 to 4 I contacted the hotel via app messages. I asked if we have the sleeper sofa and was told no. So I asked if we could add rollaways to accommodate 6. I was told “we have blocked a room for you with sleeper sofa”. When we arrived the room, in fact, did NOT have the sleeper sofa. It had two chairs. We called to ask about the sleeper sofa we were promised. They stated there are no sleeper sofas and said we could have 1 roll away. Do you know how hard it is for 2 people to sleep on a single rollaway ? Absolutely unacceptable. There were others checking in when we were leaving that were told the same thing. Do not state and OFFER sleeper sofa if you do NOT have them. The sink did not drain very fast so it filled up while brushing your teeth. Breakfast was alright. Had all the staples and was a plus to the stay.

My family and I booked this room as a last minute added stay for NASCAR. We decided a few week before to add a day. When booking I chose 6 people, chose my room(which was 2 queens and a sleeper sofa). When I noticed on the receipt that it changed my guests from 6 to 4 I contacted the hotel via app messages. I asked if we have the sleeper sofa and was told no. So I asked if we could add rollaways to accommodate 6. I was told “we have blocked a room for you with sleeper sofa”. When we arrived the room, in fact, did NOT have the sleeper sofa. It had two chairs. We called to ask about the sleeper sofa we were promised. They stated there are no sleeper sofas and said we could have 1 roll away. Do you know how hard it is for 2 people to sleep on a single rollaway ? Absolutely unacceptable. There were others checking in when we were leaving that were told the same thing. Do not state and OFFER sleeper sofa if you do NOT have them. The sink did not drain very fast so it filled up while brushing your teeth. Breakfast was alright. Had all the staples and was a plus to the stay.

8

Reginald

25. aug. 2024

·

Overnattede 1 nat

Broken door safety lock

Broken door safety lock

4

Lisa

28. sep. 2025

·

Overnattede 1 nat

There must be ZERO sound proofing at this facility!! Sounded like the interstate traffic (nearby) was literally in the room with us! The a/c unit “white noise” was not even sufficient to drown it out.

There must be ZERO sound proofing at this facility!! Sounded like the interstate traffic (nearby) was literally in the room with us! The a/c unit “white noise” was not even sufficient to drown it out.

6

Adenike A

5. jul. 2025

·

Overnattede 3 nætter

AC did not work

AC did not work

8

Santos

11. jan. 2025

·

Overnattede 4 nætter

Easy check in, got room on the floor and side of hotel I wanted, lots of parking, very close to many restaurants. The parking lot and entrance need a good pressure wash. The room night table lamps need replacing. The electric plugs on the lamps are rusted around and so worn that what you plug in will not match and get power.

Easy check in, got room on the floor and side of hotel I wanted, lots of parking, very close to many restaurants. The parking lot and entrance need a good pressure wash. The room night table lamps need replacing. The electric plugs on the lamps are rusted around and so worn that what you plug in will not match and get power.

4

Lorenious

28. jun. 2025

·

Overnattede 1 nat

It's time to renovate this property.

It's time to renovate this property.

2

Bonaventure

2. jul. 2025

·

Overnattede 2 nætter

No Wife. Don't log here is you have work to do.

No Wife. Don't log here is you have work to do.

6

LaSaundra

29. jun. 2025

·

Overnattede 1 nat

Location is convenient but it is noisy. The AC unit is loud and the walls are thin to where I could hear peoples conversations next door.

Location is convenient but it is noisy. The AC unit is loud and the walls are thin to where I could hear peoples conversations next door.

6

Gary

3. maj 2025

·

Overnattede 1 nat

The place needs a little updating.

The place needs a little updating.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen er blandet: mange gæster roser venligt og hjælpsomt personale, mens andre rapporterer uhøflige eller uprofessionelle interaktioner, ubesvarede telefoner og frustrationer over depositum eller refusion. Reageringstiden kan være begrænset sent om aftenen.

Relaterede gæsteanmeldelser

10

Erin C

12. aug. 2025

·

Overnattede 1 nat

Staff was lovely, room was clean and comfortable. Great stay!

Staff was lovely, room was clean and comfortable. Great stay!

4

Alice

4. dec. 2025

·

Overnattede 1 nat

Am speechless-People don’t always recall what you say but they remember how staff makes them feel.☹️ Hyppolene & Urvi were kind & sweet; please give them a raise & do all you can to keep them! The breakfast attendant was great & we tipped her. Sadly, upon arrival, I had the worst hotel check in experience of my life with Angelica. She exhibited hostility,acting as if she was inconvenienced! We stay in hotels frequently & I’ve never been treated this badly. Her rudeness created tension, caused me to feel very uncomfortable, instantly regretting my decision to stay at the Concord Sleep Inn. Angelica’s negative energy was so pervasive, I actually asked if she was “always this friendly” just to let her know how inappropriate & impolite she was. She started arguing telling me I was instigative & talked over me, never once apologizing. She didn’t want to answer additional questions, insulting me saying that “the older generation didn’t show respect”. Apparently, she was oblivious to the disrespectful manner in which she initially treated me. Not everyone should be working with the public. Perhaps Angelica never had the proper training in how to greet hotel guests? Maybe she had an off night but that’s still not okay . I’ve given workshops on how to properly treat customers! My company would never have hired her. Maybe paying higher wages would attract more caring employees? This is the first time I’ve ever given a review like this. 😔 P. S. The lobby smelled strongly of weed.

Am speechless-People don’t always recall what you say but they remember how staff makes them feel.☹️ Hyppolene & Urvi were kind & sweet; please give them a raise & do all you can to keep them! The breakfast attendant was great & we tipped her. Sadly, upon arrival, I had the worst hotel check in experience of my life with Angelica. She exhibited hostility,acting as if she was inconvenienced! We stay in hotels frequently & I’ve never been treated this badly. Her rudeness created tension, caused me to feel very uncomfortable, instantly regretting my decision to stay at the Concord Sleep Inn. Angelica’s negative energy was so pervasive, I actually asked if she was “always this friendly” just to let her know how inappropriate & impolite she was. She started arguing telling me I was instigative & talked over me, never once apologizing. She didn’t want to answer additional questions, insulting me saying that “the older generation didn’t show respect”. Apparently, she was oblivious to the disrespectful manner in which she initially treated me. Not everyone should be working with the public. Perhaps Angelica never had the proper training in how to greet hotel guests? Maybe she had an off night but that’s still not okay . I’ve given workshops on how to properly treat customers! My company would never have hired her. Maybe paying higher wages would attract more caring employees? This is the first time I’ve ever given a review like this. 😔 P. S. The lobby smelled strongly of weed.

2

Mary

4. feb. 2025

·

Overnattede 1 nat

I was woke up at 1 am after going to sleep at 11 pm., The woman in the room next to me was yelling and arguing with someone all night after that. I called the front desk 8 times with no answer. I had to call from my cell phone because I didn’t even have a phone provided in the room. I didn’t want to leave my room to go to the desk as I was alone. This is unacceptable. I called the 800 number and they gave me a late check out but by that time I couldn’t fall asleep. I had to drive an additional 5 hours to reach my destination on only 2 hours of sleep. When I questioned the front desk I was told.” Well we’ve had problems with the phone since yesterday. I literally told him, so you knew the phone was having issues and you could have replaced the set. This is downright negligent. I should be compensated for not being able to sleep but 2 hours. I booked the hotel to sleep during travel. Very very disappointed with the response from this hotel

I was woke up at 1 am after going to sleep at 11 pm., The woman in the room next to me was yelling and arguing with someone all night after that. I called the front desk 8 times with no answer. I had to call from my cell phone because I didn’t even have a phone provided in the room. I didn’t want to leave my room to go to the desk as I was alone. This is unacceptable. I called the 800 number and they gave me a late check out but by that time I couldn’t fall asleep. I had to drive an additional 5 hours to reach my destination on only 2 hours of sleep. When I questioned the front desk I was told.” Well we’ve had problems with the phone since yesterday. I literally told him, so you knew the phone was having issues and you could have replaced the set. This is downright negligent. I should be compensated for not being able to sleep but 2 hours. I booked the hotel to sleep during travel. Very very disappointed with the response from this hotel

2

Kaylee

17. maj 2025

·

Overnattede 1 nat

Lady at front desk during check in stayed talking on her phone the entire time complaining about all the check ins from the concert. My room smelled like pot and was NOT clean upon arrival.

Lady at front desk during check in stayed talking on her phone the entire time complaining about all the check ins from the concert. My room smelled like pot and was NOT clean upon arrival.

4

Valerie

17. dec. 2025

·

Overnattede 2 nætter

The rooms were very nice but it's the front desk clerk, Angelica who was extremely rude and nasty. I was simply asking about the incidental fee and why it was taken out of my account and I hadn't even left the hotel yet. I have stayed at many hotels and it was always "pending/processing but never deducted first. She said very nasty that it will be reapplied in 5-7 business days. She kept talking over me when I was asking a question and she just kept dismissing me. In all my travels I've never met such a rude person like this. I also called the corporate office to let them know about this incident. Maybe she had a bad morning but Like I said to her, she should never talk to customers like that.If she is here when I visit Charlotte next time (and I'm here often to visit grandchildren) I will have to pass and check into another hotel. She is very unprofessional. Love your hotel but if she continues to talk to customers that way you will lose them. Please note that everything else was exceptional but Angelica needs to learn about good customer service. Thank you for listening , Valerie Davis-luvbutterflies711@yahoo.com

The rooms were very nice but it's the front desk clerk, Angelica who was extremely rude and nasty. I was simply asking about the incidental fee and why it was taken out of my account and I hadn't even left the hotel yet. I have stayed at many hotels and it was always "pending/processing but never deducted first. She said very nasty that it will be reapplied in 5-7 business days. She kept talking over me when I was asking a question and she just kept dismissing me. In all my travels I've never met such a rude person like this. I also called the corporate office to let them know about this incident. Maybe she had a bad morning but Like I said to her, she should never talk to customers like that.If she is here when I visit Charlotte next time (and I'm here often to visit grandchildren) I will have to pass and check into another hotel. She is very unprofessional. Love your hotel but if she continues to talk to customers that way you will lose them. Please note that everything else was exceptional but Angelica needs to learn about good customer service. Thank you for listening , Valerie Davis-luvbutterflies711@yahoo.com

8

Linda

2. jul. 2025

·

Overnattede 1 nat

Check in was great, staff friendly and helpful. Room was clean. Plenty of parking. Easy access to highway, mall , restaurants.

Check in was great, staff friendly and helpful. Room was clean. Plenty of parking. Easy access to highway, mall , restaurants.

10

Andrea

13. okt. 2024

·

Overnattede 1 nat

Stellar customer service. The frontdesk staff goes above and beyond to satisfy their guests' needs.

Stellar customer service. The frontdesk staff goes above and beyond to satisfy their guests' needs.

10

Alondra

29. sep. 2025

·

Overnattede 2 nætter

The staff was friendly and welcoming. There’s many nearby fast food and restaurant options. The bed and pillows were comfortable. The room was a good size also.

The staff was friendly and welcoming. There’s many nearby fast food and restaurant options. The bed and pillows were comfortable. The room was a good size also.

2

Lanita

14. dec. 2024

·

Overnattede 1 nat

The attendant was very rude and lack of manners. No customer service skills whatsoever. Handling personal business on the clock. I attempted to get keys for the room that did not work and attendant never tried to assist. And then she refused to give me my deposit back and told me that I would wait on her. I ended up not staying and having to get a hotel room down the street. Inconvenience all the way around.

The attendant was very rude and lack of manners. No customer service skills whatsoever. Handling personal business on the clock. I attempted to get keys for the room that did not work and attendant never tried to assist. And then she refused to give me my deposit back and told me that I would wait on her. I ended up not staying and having to get a hotel room down the street. Inconvenience all the way around.

2

yakaira

7. jul. 2025

·

Overnattede 3 nætter

Horrible Experience – Do Not Stay Here! I had the worst hotel experience of my life here. I booked in advance and specifically requested an early check-in. I was told to arrive by 11 AM and that there would be a fee, which I agreed to. However, when I arrived—traveling with my one-year-old and nine-year-old children—the front desk receptionist, a tall woman with long eyelashes, greeted me with a very rude, “Why are you here? Check-in time is 3 PM.” I explained that I had spoken to someone who instructed me to arrive at 11 AM. She snapped, “I’ve been here all day and I haven’t spoken to anyone,” essentially implying I was lying. Her tone was dismissive and confrontational from the start. Trying to stay calm, I said we could come back at 3 PM but asked if we could leave our luggage somewhere safe while we grabbed lunch. Her response? “What do you think this is? I don’t have time to watch your stuff, I am busy and have things to do!” Then she added, “This is no boogie hotel, we don’t have a luggage room. If you want a boogie hotel, this is not it.” I was absolutely shocked—not only by her unprofessionalism but also by her disrespectful comments about the hotel she works for. I told her that her behavior was unacceptable and left with my kids to find another hotel. I requested a refund that same day, and four days later, it’s still “under review” because they apparently need authorization from the supervisor. This delay is completely unacceptable given the circumstances.

Horrible Experience – Do Not Stay Here! I had the worst hotel experience of my life here. I booked in advance and specifically requested an early check-in. I was told to arrive by 11 AM and that there would be a fee, which I agreed to. However, when I arrived—traveling with my one-year-old and nine-year-old children—the front desk receptionist, a tall woman with long eyelashes, greeted me with a very rude, “Why are you here? Check-in time is 3 PM.” I explained that I had spoken to someone who instructed me to arrive at 11 AM. She snapped, “I’ve been here all day and I haven’t spoken to anyone,” essentially implying I was lying. Her tone was dismissive and confrontational from the start. Trying to stay calm, I said we could come back at 3 PM but asked if we could leave our luggage somewhere safe while we grabbed lunch. Her response? “What do you think this is? I don’t have time to watch your stuff, I am busy and have things to do!” Then she added, “This is no boogie hotel, we don’t have a luggage room. If you want a boogie hotel, this is not it.” I was absolutely shocked—not only by her unprofessionalism but also by her disrespectful comments about the hotel she works for. I told her that her behavior was unacceptable and left with my kids to find another hotel. I requested a refund that same day, and four days later, it’s still “under review” because they apparently need authorization from the supervisor. This delay is completely unacceptable given the circumstances.

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Lokation

Meget bekvemt i forhold til Concord Mills, racerbanen, restauranter og motorveje; dog oplever nogle værelser betydelig støj fra motorvejen.

Relaterede gæsteanmeldelser

10

A Kathryn

26. jul. 2025

·

Overnattede 1 nat

This was a nice hotel for the price, so value was great. Upgraded bath and facility but the bathroom is very small. Has everything you need and is neat and clean but not much space. Overall, a good experience and close to lots of activities. Shopping, dining, Great Wolf Lodge, highway access, etc.

This was a nice hotel for the price, so value was great. Upgraded bath and facility but the bathroom is very small. Has everything you need and is neat and clean but not much space. Overall, a good experience and close to lots of activities. Shopping, dining, Great Wolf Lodge, highway access, etc.

8

Omar

15. sep. 2025

·

Overnattede 2 nætter

Nice clean room and shower. Great area with many stores and restaurants nearby.

Nice clean room and shower. Great area with many stores and restaurants nearby.

8

Judith

8. jun. 2025

·

Overnattede 1 nat

convenient location

convenient location

10

Jeffrey

24. apr. 2025

·

Overnattede 1 nat

Great location

Great location

8

Robert

15. sep. 2025

·

Overnattede 2 nætter

Quiet, clean. Easy access to restaurant and entertainment options

Quiet, clean. Easy access to restaurant and entertainment options

4

Lisa

28. sep. 2025

·

Overnattede 1 nat

There must be ZERO sound proofing at this facility!! Sounded like the interstate traffic (nearby) was literally in the room with us! The a/c unit “white noise” was not even sufficient to drown it out.

There must be ZERO sound proofing at this facility!! Sounded like the interstate traffic (nearby) was literally in the room with us! The a/c unit “white noise” was not even sufficient to drown it out.

8

Ann

29. apr. 2025

·

Overnattede 1 nat

I like the fact this property was close to the Zmax Dragway.

I like the fact this property was close to the Zmax Dragway.

10

Jessie

17. apr. 2025

·

Overnattede 1 nat

It was very nice, but the highway noise was disturbing

It was very nice, but the highway noise was disturbing

10

Adrienne S

16. jun. 2025

·

Overnattede 2 nætter

Great location. Friendly staff. Clean rooms. Quiet area. Couldnt ask for better.

Great location. Friendly staff. Clean rooms. Quiet area. Couldnt ask for better.

10

Michael

17. jul. 2025

·

Overnattede 1 nat

Great location

Great location

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Spisning

Tilbagemeldingerne om morgenmaden er ustabile: nogle nød et udmærket udvalg, mens andre synes, at æggene var vande og pulveragtige, varer var i stykker eller ikke blev genopfyldt, og at der blev lukket tidligt før de annoncerede åbningstider. Den samlede madoplevelse er basale.

Relaterede gæsteanmeldelser

6

Anthony

16. jul. 2025

·

Overnattede 2 nætter

Was pretty much ok, but the breakfast was disappointing. The breakfast is supposed to be until 9:30, but at 8:45 there were certain items missing. When asked was told they would not replace them. Also, you have doors that are supposed to be accessible with your room card. Neither of them would work. So you have to go all the way to the front door.

Was pretty much ok, but the breakfast was disappointing. The breakfast is supposed to be until 9:30, but at 8:45 there were certain items missing. When asked was told they would not replace them. Also, you have doors that are supposed to be accessible with your room card. Neither of them would work. So you have to go all the way to the front door.

10

Ali

15. apr. 2024

·

Overnattede 1 nat

Great Property. Great location, 2 to 3 mins away from Big shopping mall. Fantastic food options from fast food to restaurants. Variety of selections from the free breakfast provided by the Hotel every morning. Great stay.

Great Property. Great location, 2 to 3 mins away from Big shopping mall. Fantastic food options from fast food to restaurants. Variety of selections from the free breakfast provided by the Hotel every morning. Great stay.

10

JAMES

31. maj 2023

·

Overnattede 2 nætter

Staff was prompt and courteous. Room was clean and comfortable. Great selection at breakfast! Wonderful visit!

Staff was prompt and courteous. Room was clean and comfortable. Great selection at breakfast! Wonderful visit!

8

Kevin

6. apr. 2025

·

Overnattede 2 nætter

Breakfast bar is not great. Probably one the worst i have ever been to. The rooms are average.

Breakfast bar is not great. Probably one the worst i have ever been to. The rooms are average.

10

Jennifer

18. jun. 2025

·

Overnattede 1 nat

Very clean, friendly staff, breakfast is also good

Very clean, friendly staff, breakfast is also good

10

James

15. jan. 2024

·

Overnattede 1 nat

A great value!! Very impressed with the friendly staff, clean room with updated shower, and nice breakfast, including fresh fruit! Nice experience .

A great value!! Very impressed with the friendly staff, clean room with updated shower, and nice breakfast, including fresh fruit! Nice experience .

6

Robert

9. jan. 2025

·

Overnattede 2 nætter

This hotel is average. The heat in the room kept blowing out cold air, so my wife and I had to keep changing the setting on the wall unit from heat on to heat auto throughout our stay. The bed was next to a window which made it hard to get in and out of the bed. Due to the bed being so close to the window , cold air was seeping through the window. The breakfast was basic with powder eggs, stale bread and bagels. There weren't many choices to choose from. Our stay was just "OK", we won't stay at this hotel on our next visit to the area.

This hotel is average. The heat in the room kept blowing out cold air, so my wife and I had to keep changing the setting on the wall unit from heat on to heat auto throughout our stay. The bed was next to a window which made it hard to get in and out of the bed. Due to the bed being so close to the window , cold air was seeping through the window. The breakfast was basic with powder eggs, stale bread and bagels. There weren't many choices to choose from. Our stay was just "OK", we won't stay at this hotel on our next visit to the area.

4

Lauren

3. aug. 2025

·

Overnattede 1 nat

Room smelled like laundry left in the washing machine too long. Breakfast options were very limited as nothing had been restocked. No milk for the cereal was out. No jelly for toast. Refrigerator for milk and yogurt was empty. No fruit.

Room smelled like laundry left in the washing machine too long. Breakfast options were very limited as nothing had been restocked. No milk for the cereal was out. No jelly for toast. Refrigerator for milk and yogurt was empty. No fruit.

6

Katherine

7. sep. 2025

·

Overnattede 1 nat

It was a comfortable place to spend the night after a concert. There was opened soap by the sink and someone had used a towel before we checked in. The continental breakfast leaves a lot to be desired. The eggs were watery, the waffle maker didnt work, but the bacon was good, coffee tolerable. I'm glad theres a Starbucks near by.

It was a comfortable place to spend the night after a concert. There was opened soap by the sink and someone had used a towel before we checked in. The continental breakfast leaves a lot to be desired. The eggs were watery, the waffle maker didnt work, but the bacon was good, coffee tolerable. I'm glad theres a Starbucks near by.

10

Kelly

5. jul. 2025

·

Overnattede 4 nætter

Property was clean, staff was friendly. Breakfast had lots of options. Gave it a four star because it is dated,

Property was clean, staff was friendly. Breakfast had lots of options. Gave it a four star because it is dated,

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4

WILLIAM

for 2 uger siden

·

Overnattede 2 nætter

I had a very disappointing stay at this hotel. When I arrived, I noticed the second-floor carpet looked old, worn, and dirty. After traveling more than four hours, I went to use the bathroom and discovered the toilet would not flush. I called the front desk, but was told there was no one available to fix it and that I would need to come downstairs, get a plunger, and fix it myself. After fixing the toilet, I noticed the sink was draining very slowly. When I looked into the drain, I found two folded beer bottle caps lodged inside, causing the drainage problem. I asked to be moved to another room but was told none were available. The refrigerator also appeared to have mold inside, and the microwave was old and dirty both inside and out. I am 67 years old and have traveled extensively, including during my military service and on vacations. This was honestly one of the worst hotel experiences I have had. My expectations are not unusually high, but I do expect a clean, functional, and properly maintained room. In my opinion, this hotel needs significant improvements to its carpeting, bathrooms, sinks, microwaves, and overall maintenance.

I had a very disappointing stay at this hotel. When I arrived, I noticed the second-floor carpet looked old, worn, and dirty. After traveling more than four hours, I went to use the bathroom and discovered the toilet would not flush. I called the front desk, but was told there was no one available to fix it and that I would need to come downstairs, get a plunger, and fix it myself. After fixing the toilet, I noticed the sink was draining very slowly. When I looked into the drain, I found two folded beer bottle caps lodged inside, causing the drainage problem. I asked to be moved to another room but was told none were available. The refrigerator also appeared to have mold inside, and the microwave was old and dirty both inside and out. I am 67 years old and have traveled extensively, including during my military service and on vacations. This was honestly one of the worst hotel experiences I have had. My expectations are not unusually high, but I do expect a clean, functional, and properly maintained room. In my opinion, this hotel needs significant improvements to its carpeting, bathrooms, sinks, microwaves, and overall maintenance.

8

John

for 3 uger siden

·

Overnattede 1 nat

Nice staff,and on evrfffð

Nice staff,and on evrfffð

8

Samantha

for 3 uger siden

·

Overnattede 1 nat

This was our second stay at this hotel for the same time of year and both times were pretty good for the cost. The only issue we had was this last time we stayed our check out time was 11:00 am and the housekeeping team knocked on our door at 9:15, 9:45, and 10:15 to clean our room. If check out is 11:00 am; don't send your housekeeping team up to clean before that time if the people haven't actually checked out. We were still asleep the first time they knocked on the door and they woke us up. It was quite rude. Other than that everything was good.

This was our second stay at this hotel for the same time of year and both times were pretty good for the cost. The only issue we had was this last time we stayed our check out time was 11:00 am and the housekeeping team knocked on our door at 9:15, 9:45, and 10:15 to clean our room. If check out is 11:00 am; don't send your housekeeping team up to clean before that time if the people haven't actually checked out. We were still asleep the first time they knocked on the door and they woke us up. It was quite rude. Other than that everything was good.

10

Randy

for 3 uger siden

·

Overnattede 1 nat

Incredibly kind staff and front desk, clean rooms, full breakfast, would stay again

Incredibly kind staff and front desk, clean rooms, full breakfast, would stay again

6

Pamela

for 3 uger siden

·

Overnattede 1 nat

Rooms were musty and smelled of cigarette smoke. Bathrooms had mold in the shower. Room furniture was broken and looked like someone repaired it with scraps from the dumpster. Sheets were clean and breakfast was good.

Rooms were musty and smelled of cigarette smoke. Bathrooms had mold in the shower. Room furniture was broken and looked like someone repaired it with scraps from the dumpster. Sheets were clean and breakfast was good.

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 15:00 til 02:00

Før 11:00

Sikkerhedsdepositum

Du skal betale det fuldt refunderbare depositum for denne ejendom.

Godt at vide

Yderligere politikker og oplysninger om denne ejendom.

Valgfrie tilvalg

Yderligere betalte tjenesteydelser du kan anmode om.

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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet

Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $74	16 $81	17 $80	18 $98	19 $99
20 $74	21 $75	22 $76	23 $76	24 $76	25 $169	26 $169
27 $75	28 $73	29 $75	30 $73

oktober 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 21 år.

Du skal betale følgende fuldt refunderbare depositum.

Deposit: USD 100 per accommodation, per stay

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og sikkerhedsalarm
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Commitment to Clean (Choice)
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet

Den udendørs pool har åbent fra maj til september.
Poolen er tilgængelig fra kl. 10.00 til kl. 20.00.
Op til 2 børn i alderen 14 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Der er mulighed for kontaktløs udtjekning.

Gebyr for tidlig indtjekning: 50 USD (afhænger af tilgængelighed)
Gebyr for sen udtjekning: 50.00 USD (afhænger af tilgængelighed)

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.