Name: Sleep Inn & Suites at Concord Mills
Address: 7821 Gateway Lane, Concord, North Carolina, USA, Concord, North Carolina, US
Price range: 73 $–195 $ per night
Rating: 7.7

Was Gäste sagen

Die Bewertungen zum Sleep Inn & Suites at Concord Mills zeichnen ein gemischtes Bild: Die Unterkunft bietet eine günstige Lage, generell saubere Zimmer und preisgünstige Übernachtungen, weist jedoch auch Probleme wie Lärm durch den Verkehr, hartnäckige Gerüche, ein unregelmäßiges Frühstück und einen gelegentlich unaufmerksamen Service auf.

Die Zimmerausstattung weicht häufig von den Angaben ab, beispielsweise fehlen Schlafsofas, es gibt Doppelbetten statt Queens oder die Badezimmer sind klein. In einigen Zimmern gibt es Probleme mit der Instandhaltung, darunter laute oder defekte Klimaanlagen, defekte Schlösser und Armaturen sowie abgenutzte Möbel. Die Einrichtungen sind einfach, und der Außenpool ist gelegentlich geschlossen oder schlecht gepflegt. Insgesamt ist mit einem preiswerten Aufenthalt mit Vor- und Nachteilen zu rechnen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen sind einfach: Gäste berichten häufig, dass der Außenpool geschlossen oder schmutzig ist und es gelegentlich Probleme mit den Zugangstüren oder ruckartigen Bewegungen des Aufzugs gibt; Parkplätze sind in der Regel vorhanden, aber große Lastwagen können es eng machen.

Reinigung

Die Rückmeldungen zur Sauberkeit sind gemischt: Viele berichten von sehr sauberen Zimmern, während in wiederkehrenden Kommentaren starke Gerüche (einschließlich Marihuana), feuchte oder muffige Bereiche, fleckige oder abgenutzte Möbel und gelegentlich Schädlinge wie Kakerlaken und sogar Bettwanzen erwähnt werden.

Zimmer

Die Zimmer sind einfach und etwas veraltet, mit kleinen Badezimmern, deutlichem Lärm von der Autobahn und Abweichungen von den Angaben (fehlende Schlafsofas oder Doppelbetten statt Queens); außerdem werden Probleme mit der Instandhaltung wie defekte Klimaanlagen, defekte Schlösser und abgenutzte Armaturen gemeldet. Einige Gäste erwähnen ein unzuverlässiges WLAN.

Dienstleistung

Der Service ist gemischt: Viele Gäste loben freundliches und hilfsbereites Personal, während andere von unhöflichen oder unprofessionellen Interaktionen, nicht abgehobenen Telefonen sowie Problemen mit Kautionen oder Rückerstattungen berichten. Die Reaktionsbereitschaft kann nachts eingeschränkt sein.

Ähnliche Gästebewertungen

10

Erin C

12. Aug. 2025

·

Aufenthalt am 1 Nacht

Staff was lovely, room was clean and comfortable. Great stay!

Übersetzen

4

Alice

4. Dez. 2025

·

Aufenthalt am 1 Nacht

Am speechless-People don’t always recall what you say but they remember how staff makes them feel.☹️ Hyppolene & Urvi were kind & sweet; please give them a raise & do all you can to keep them! The breakfast attendant was great & we tipped her. Sadly, upon arrival, I had the worst hotel check in experience of my life with Angelica. She exhibited hostility,acting as if she was inconvenienced! We stay in hotels frequently & I’ve never been treated this badly. Her rudeness created tension, caused me to feel very uncomfortable, instantly regretting my decision to stay at the Concord Sleep Inn. Angelica’s negative energy was so pervasive, I actually asked if she was “always this friendly” just to let her know how inappropriate & impolite she was. She started arguing telling me I was instigative & talked over me, never once apologizing. She didn’t want to answer additional questions, insulting me saying that “the older generation didn’t show respect”. Apparently, she was oblivious to the disrespectful manner in which she initially treated me. Not everyone should be working with the public. Perhaps Angelica never had the proper training in how to greet hotel guests? Maybe she had an off night but that’s still not okay . I’ve given workshops on how to properly treat customers! My company would never have hired her. Maybe paying higher wages would attract more caring employees? This is the first time I’ve ever given a review like this. 😔 P. S. The lobby smelled strongly of weed.

Übersetzen

2

Mary

4. Feb. 2025

·

Aufenthalt am 1 Nacht

I was woke up at 1 am after going to sleep at 11 pm., The woman in the room next to me was yelling and arguing with someone all night after that. I called the front desk 8 times with no answer. I had to call from my cell phone because I didn’t even have a phone provided in the room. I didn’t want to leave my room to go to the desk as I was alone. This is unacceptable. I called the 800 number and they gave me a late check out but by that time I couldn’t fall asleep. I had to drive an additional 5 hours to reach my destination on only 2 hours of sleep. When I questioned the front desk I was told.” Well we’ve had problems with the phone since yesterday. I literally told him, so you knew the phone was having issues and you could have replaced the set. This is downright negligent. I should be compensated for not being able to sleep but 2 hours. I booked the hotel to sleep during travel. Very very disappointed with the response from this hotel

Übersetzen

2

Kaylee

17. Mai 2025

·

Aufenthalt am 1 Nacht

Lady at front desk during check in stayed talking on her phone the entire time complaining about all the check ins from the concert. My room smelled like pot and was NOT clean upon arrival.

Übersetzen

4

Valerie

17. Dez. 2025

·

Aufenthalt am 2 Nächte

The rooms were very nice but it's the front desk clerk, Angelica who was extremely rude and nasty. I was simply asking about the incidental fee and why it was taken out of my account and I hadn't even left the hotel yet. I have stayed at many hotels and it was always "pending/processing but never deducted first. She said very nasty that it will be reapplied in 5-7 business days. She kept talking over me when I was asking a question and she just kept dismissing me. In all my travels I've never met such a rude person like this. I also called the corporate office to let them know about this incident. Maybe she had a bad morning but Like I said to her, she should never talk to customers like that.If she is here when I visit Charlotte next time (and I'm here often to visit grandchildren) I will have to pass and check into another hotel. She is very unprofessional. Love your hotel but if she continues to talk to customers that way you will lose them. Please note that everything else was exceptional but Angelica needs to learn about good customer service. Thank you for listening , Valerie Davis-luvbutterflies711@yahoo.com

Übersetzen

8

Linda

2. Juli 2025

·

Aufenthalt am 1 Nacht

Check in was great, staff friendly and helpful. Room was clean. Plenty of parking. Easy access to highway, mall , restaurants.

Übersetzen

10

Andrea

13. Okt. 2024

·

Aufenthalt am 1 Nacht

Stellar customer service. The frontdesk staff goes above and beyond to satisfy their guests' needs.

Übersetzen

10

Alondra

29. Sept. 2025

·

Aufenthalt am 2 Nächte

The staff was friendly and welcoming. There’s many nearby fast food and restaurant options. The bed and pillows were comfortable. The room was a good size also.

Übersetzen

2

Lanita

14. Dez. 2024

·

Aufenthalt am 1 Nacht

The attendant was very rude and lack of manners. No customer service skills whatsoever. Handling personal business on the clock. I attempted to get keys for the room that did not work and attendant never tried to assist. And then she refused to give me my deposit back and told me that I would wait on her. I ended up not staying and having to get a hotel room down the street. Inconvenience all the way around.

Übersetzen

2

yakaira

7. Juli 2025

·

Aufenthalt am 3 Nächte

Horrible Experience – Do Not Stay Here! I had the worst hotel experience of my life here. I booked in advance and specifically requested an early check-in. I was told to arrive by 11 AM and that there would be a fee, which I agreed to. However, when I arrived—traveling with my one-year-old and nine-year-old children—the front desk receptionist, a tall woman with long eyelashes, greeted me with a very rude, “Why are you here? Check-in time is 3 PM.” I explained that I had spoken to someone who instructed me to arrive at 11 AM. She snapped, “I’ve been here all day and I haven’t spoken to anyone,” essentially implying I was lying. Her tone was dismissive and confrontational from the start. Trying to stay calm, I said we could come back at 3 PM but asked if we could leave our luggage somewhere safe while we grabbed lunch. Her response? “What do you think this is? I don’t have time to watch your stuff, I am busy and have things to do!” Then she added, “This is no boogie hotel, we don’t have a luggage room. If you want a boogie hotel, this is not it.” I was absolutely shocked—not only by her unprofessionalism but also by her disrespectful comments about the hotel she works for. I told her that her behavior was unacceptable and left with my kids to find another hotel. I requested a refund that same day, and four days later, it’s still “under review” because they apparently need authorization from the supervisor. This delay is completely unacceptable given the circumstances.

Übersetzen

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr günstig gelegen in der Nähe von Concord Mills, der Rennstrecke, Restaurants und Autobahnen; Einige Zimmer sind jedoch von erheblichem Lärm der Interstate betroffen.

Gastronomie

Die Rückmeldungen zum Frühstück sind uneinheitlich: Einige genossen eine akzeptable Vielfalt, während andere wässrige, pulverförmige Eier, beschädigte oder nicht aufgefüllte Speisen und eine frühe Schließung vor den angegebenen Zeiten feststellten. Insgesamt ist das kulinarische Angebot einfach.

Monat	Durchschnittspreis
Januar	78 $
Februar	79 $
März	81 $
April	100 $
Mai	92 $
Juni	80 $
Juli	79 $
August	86 $
September	97 $
Oktober	98 $
November	96 $
Dezember	83 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $74	16 $74	17 $81	18 $91	19 $99
20 $80	21 $76	22 $76	23 $76	24 $76	25 $170	26 $170
27 $76	28 $73	29 $76	30 $76

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $76	2 $127	3 $135
4 $76	5 $86	6 $84	7 $84	8 $112	9 $170	10 $195
11 $96	12 $84	13 $99	14 $100	15 $110	16 $136	17 $136
18 $81	19 $88	20 $98	21 $100	22 $107	23 $136	24 $136
25 $80	26 $88	27 $98	28 $100	29 $112	30 $136	31 $135

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, 1 King-Bett, Nichtraucher

Standardzimmer, 1 King-Bett, Nichtraucher

Suite, Mehrere Betten, Nichtraucher

Standard-Doppelzimmer, 2 Doppelbetten, Nichtraucher

Zimmer, 1 King-Bett, barrierefrei, Nichtraucher

Suite, Nichtraucher

Gästebewertungen

Gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

Haben Sie eine Frage?

Considering this hotel for your Concord trip?

Preise für kommende Reisedaten