Rodeway Inn Huntsville West

The amenities listed were not available. No ice, no washing/drying. Cups were dirty and unwrapped. Deposit wasn’t refunded in a timely manner on top of the owner being rude, had me almost in tears and switching around prices “non smoking more expensive” then said “smoking is more expensive” I felt scammed after driving all day with a tired brain.Took 40 minutes to get the key to our pre booked room. Never staying there again.

Well it advertised there was a pool there was no pool the pool was drained and out of border there was coffee maker but no pot there was two rooms one room the AC did not work whatsoever they asked me for a deposit as soon as I got there they weren't going to let me rent the room even though I paid for it online completely they were going to deny me if I didn't have the deposit and they still have not refunded me looking it was very little combinations was not was not what I was expecting you know I would not recommend it and the day staff was really rude night stuff was not much better it was just ridiculous

This place was hard to find and then we drove up not even sure it was open. The sign wasnt lit. I used the lobby restroom and both sinks haf "do not use" signs in them and neither stall had locks. Our room was musty smelly and not very comfortable. No kleenex. Only 1 wash cloth and no extra towels. Wouldnt recommend.

Was nothing like shown online. The rooms were dirty, with previous tenant trash on the floor. Half of the wall plugs did not work. Baseboards were coming apart from the wall. Looks like they were just patched. The parking lot had trash and broken glass. The air conditioner barely cooled the room, as it was full of dust and dirt. The bathtub was patched with duct tape. The pool was "under construction " which should have been stated prior to booking. The fitness room does not exist. The mattresses need to be replaced, as they sink in middle. The front desk person was pretty much clueless about anything. Went to get more towels and toilet paper and the lobby was locked up. Wifi does not work, neither do the phones. Would definitely not recommend this place.

Would be wonderful if they would update the place. I chose this place because they had a gym. I had to run the parking lot because the equipment in the gym did not work. Had to switch rooms because the bed caved in like a 800lb person slept in it for a year. Would be a nice huge facility if they would just remodel.

Pool was empty except sludge at bottom, hasn’t been filed obviously over a year. Bedding and towels stained and holes on all of it.

There was not tv in the room. Sticky stuff all over the dresser, the bedspread had something spilled on it, and the room smelled horrible. It literally looked like a crackhead hotel off TV with Broken stairs and windows. Needless to say we walked right out & requested a refund but was told we could only get half a refund.

I did not read reviews before staying - my mistake. Had to stay here because the power was out at the hotel we had reservations at. Pool is condemned. Room had wrapped bathroom walls no vent needs renovation. Landscapers working on a tall tree while we stayed. Not sure why management thought placing a customer right in front of major tree trimming was smart. I should’ve pitched a fit to start!! When we arrived sheetrock was leaned against the a/c to protect it, but with the a/c running, no air flow, unit was shutting off. We moved it, of course. By the way, who puts Sheetrock in front of a running a/c with water run off ? Damaging your own materials! LOL horrible place, thoughtless managers. Next morning contractors put the sheet rock back in front of the a/c and our room started getting hot again. Went to move them again and had enough. Will never give this place business again. This is the RoachWay Inn. One dead in the Kleenex dispenser, killed 2 during our stay. Should have taken more pictures of the pool and tree trimming fiasco.

Check in was slow the young man need help there was a event of some sort going on and he was having to have other customers wait while he looked something up or called someone on the phone my room was on the inside looking at a drained swimming pool no coffee in room or offered in lobby I'll attach pictures

There was a-lot of bugs, ice machine didn't work, beds dirty, shower in bugs and floor dirty bathroom towels yellow when they were supposed to be white.

I'm completely disappointed about that stay, first room everything was dirty the smell was so horrible I asked to change to another room, but that was worst towels, bath, sink, carpet, were dirty. mold on walls, etc. my Wife was so mad at me for rent on that place. we left to another Hotel after 15 minutes. I Suggest return my money back. I am a good Xpedia costumer.

When I arrived, I immediately checked my beds for bed bugs (I do this for every place I stay). There was no stains on the mattress itself bit the white sheets had black dark stains all over them. They even had cigarette stains and burns. The pillows didnt look washed and still had stains that looked like makeup/eyeliner on them. Then when my daughter picked up the mattress to check for bugs on her bed, there was literally an half piecebof a toasted bread and crumbs all over the place. I couldn't believe it! I took pictures but i dont think this site will let me post them. The sink still had hair and dirt in it and the room smelled like dirty carpet. I was so disgusted that I went to show the manager the pictures and asked for a better room. I would even pay the differences but I needed something clean and much better quality. He gave me a room behind the office that was smoke free but it smelled like smoke. It was cleaner but still had stains and cigarettes burns on the bedding. There was even a rat poop stuck to the white sheet. Since I didn't see any bed bugs we decided to stay because I didnt want to lose my expedia money and it was really late already. However, we went to Walmart and bought pillow cases and a kingsize bed sheet bc i didn't want to sleep on their bedding. I also bought small blankets to sleep with. I hated to spend more money but the pillow cases seemed unwashed. It was seriously the worse hotel experience but it was my fault for not checking the reviews

Bedding a d towels were stained and dirty. The room smelled a

There was hair all over the pillows that wasn’t mine. I have red hair and was finding black and blonde strands. There were stains all over the bedding as well as some cigarette burns even though I picked a non smoking room. The room itself was fine, it was just the dirty bed. It was affordable and that’s what I needed, but i definitely will be spending a little more money for a better place next time.

Was nothing like shown online. The rooms were dirty, with previous tenant trash on the floor. Half of the wall plugs did not work. Baseboards were coming apart from the wall. Looks like they were just patched. The parking lot had trash and broken glass. The air conditioner barely cooled the room, as it was full of dust and dirt. The bathtub was patched with duct tape. The pool was "under construction " which should have been stated prior to booking. The fitness room does not exist. The mattresses need to be replaced, as they sink in middle. The front desk person was pretty much clueless about anything. Went to get more towels and toilet paper and the lobby was locked up. Wifi does not work, neither do the phones. Would definitely not recommend this place.

Roaches came out of the microwave, room was extremely cold

Worst hotel I’ve ever been in! I did not stay. Room was dirty and smelled horrible. I was traveling alone so I requested a room close to office on ground floor. I was first assigned a room on ground floor and at very back of property where there were no other guests. Room was around a corner and on a small incline to where I could not see my vehicle and I would have to either walk up a flight of stairs or around a building and down two rooms to get to my room. I went back to office and requested another room. This time I was given a room closer to office and closer to other guests. Upon entering it smelled stale! Bed linens were stained. Drawers broken off of dresser. Dirty furniture. TV was sitting sideways on its stand. I immediately left. Didn’t even go by office! Zero stars!!

There was a-lot of bugs, ice machine didn't work, beds dirty, shower in bugs and floor dirty bathroom towels yellow when they were supposed to be white.

We left due to dirty facility and bugs in the room and were not able to get a refund.

Cockroaches running around, tub was rusted and looked rough , pillowcases and pillows yellowed, TV didn't work.

When we got there there was no internet no cable just to get clean towels and stuff we was told that we had to wait until Monday morning and move down the weekend then I really believe they ought to be giving us some money back on it

Hair dryer didn't work. I couldn't dry my hair.

It was okay for a few hours' sleepover. But it needs renovation. The room was clean but had a broken TV and bedside lamps.

TV didn’t work. Stains all over carpet.

They are rehabbing this property. Room had clean towels and linens. I had the bar soap and packets of shampoo. No cups, no coffee for the coffee maker. Bed was connfortable. Worth the low price.

No AC bad customer service

For what I paid the place is fine and I didn’t expect too much. It’s old, it’s not perfect, etc but I needed a bed and a shower and it did the job. If you’re expecting more, don’t book there.

The bed was comfortable. I did not like that I had to put up a $50 deposit on a room that was paid in full.

Old out dated.

Barely any staff, half the electricity did not work

The amenities listed were not available. No ice, no washing/drying. Cups were dirty and unwrapped. Deposit wasn’t refunded in a timely manner on top of the owner being rude, had me almost in tears and switching around prices “non smoking more expensive” then said “smoking is more expensive” I felt scammed after driving all day with a tired brain.Took 40 minutes to get the key to our pre booked room. Never staying there again.

The work staff is very helpful and it's in walking distance to work and to restaurants and everything is clean

Clean and the receptionist was very helpful and friendly

While we were there a guy saying he is the “maintenance man” barged in the room when me and my son were there. He just stared at us as we were frantically asking him if he needed something. I could imagine what would have happened had my girl been there by herself. I immediately went into defense mode and asked the front desk who the guy was. I learned that this guy had a history of going into guests rooms unannounced. This is definitely not safe and not to mention we are close by a prison. The room was run down, the linens were dirty. The only good thing was the nice shower with jet like water stream. I did t feel safe here and I wouldn’t recommend this place for families coming to visit their kids at the intensity.

Paid for the SMOKING room a month ago for two people. When I arrived they said I needed deposit because there are two of us and there aren't any smoking rooms left because I paid for it a month ago..very dirty and stained chairs. Temperature about 100. Even numbers one side of bldg, off on the other but not told. Then came to my room asking for deposit because I reserved smoking and got non smoking

The stay was great. However checking in was horrible. Hotels.com took money from my account then I had to pay the hotel directly. So I paid twice. Still waiting on a refund from hotels.com

It was very clean, quite and very polite staff.

Check in was slow the young man need help there was a event of some sort going on and he was having to have other customers wait while he looked something up or called someone on the phone my room was on the inside looking at a drained swimming pool no coffee in room or offered in lobby I'll attach pictures

Very friendly Staff very helpful

Rooms were as expected for what we paid. The customer service was absolutely amazing!

The work staff is very helpful and it's in walking distance to work and to restaurants and everything is clean

convenient

Very rude staff people would drive around the parking lot all night and just stop behind our vehicle we would off left and stayed somewhere else but there was no availability anywhere

So I ended up not being able to sleep that night The service of the customer service at the front counter was amazing she noticed we checked in very late she came down was taking care of us while we were waiting to come inside to check in there was a gentleman that walked up on us it was me and another woman at 2:00 in the morning it was not okay I was very alarmed and but took care of matters all night long that same person that walked up on me and two other males were trying actively during the evening to break into my card where I actually never slept I kept walking in and out of that room just to get them to go away from where I was I watched them consistently it was not a good feeling I probably wouldn't stay there again if I'm by myself late at night I'd stopped in we were there for about 3 hours

This was one of the worst hotels I have ever booked. Upon walking in to the room I rented, I walked right out and booked another room somewhere else. Unfortunately, the front office clerk/manager charged me for one night and was extremely rude and unprofessional when I tried to dispute this charge. If you are ever in a pinch, do NOT stay here. I booked a non-smoking room and it absolutely reeked of smoke. The area also isn't too great. I did not feel safe staying there, which is why I left the premises after only taking a few steps into the room. Luckily, Sam Houston Inn was closeby and had very similar prices but with much higher quality in cleanliness and service.

The room was really fine there was a hole in the restroom above my towels the towels were good on the first day of check-in like they were brand new but the ones they just laid on my bed the next day were dingy and appear to be poorly washed. I will stay there again location and pricing are really good. I have already booked my next stay there for September.

Room dirty, no cups for coffee,only 1 coffee bag,outside area looked dead. Felt unsafe outside.

I enjoy staying here it close to all the spots I need to go while I'm on Huntsville. I stayed in the room two years ago and remains the same as it did then

It was quiet.

It is always nice and quiet, but we had a plumbing issue on this stay.

The amenities listed were not available. No ice, no washing/drying. Cups were dirty and unwrapped. Deposit wasn’t refunded in a timely manner on top of the owner being rude, had me almost in tears and switching around prices “non smoking more expensive” then said “smoking is more expensive” I felt scammed after driving all day with a tired brain.Took 40 minutes to get the key to our pre booked room. Never staying there again.

Well it advertised there was a pool there was no pool the pool was drained and out of border there was coffee maker but no pot there was two rooms one room the AC did not work whatsoever they asked me for a deposit as soon as I got there they weren't going to let me rent the room even though I paid for it online completely they were going to deny me if I didn't have the deposit and they still have not refunded me looking it was very little combinations was not was not what I was expecting you know I would not recommend it and the day staff was really rude night stuff was not much better it was just ridiculous

They are rehabbing this property. Room had clean towels and linens. I had the bar soap and packets of shampoo. No cups, no coffee for the coffee maker. Bed was connfortable. Worth the low price.

Room dirty, no cups for coffee,only 1 coffee bag,outside area looked dead. Felt unsafe outside.

Check in was slow the young man need help there was a event of some sort going on and he was having to have other customers wait while he looked something up or called someone on the phone my room was on the inside looking at a drained swimming pool no coffee in room or offered in lobby I'll attach pictures

No food minimal comfort