Mayfair Inn and Suites

Couldn’t get tv to work , gave us wrong wifi log in info , room was to small , no ice machine ,street parking was in the hood , lobby door stayed propped open .

No information on out of order of elevator in advance.

Went to check-in early and the front desk attendant didn't know how to do that, so she left for 5-10 mins and came back with somebody who gave a training lesson on how to perform the aforementioned function for another 10 minutes. Then, once checked in, the access card provided did not work. Then as soon as we got let in by the maintenance worker, he tried knocking on the door to do maintenance. Really? Oh, and then there was no hot water in the bathroom.

says parking available, not available, try to charge me 20 extra dollars on way in, try to get me to pay the hotel over for parking, forgot to give back security deposit till i called.

no room service at all.long waiting for hot watef

Tv was not working. No towels. No toilet paper. Bathroom was missing tiles on the wall.

Ac/heat good. Small room. Have to choose between tv, microwave and refrig to plug in cause only one outlet with two recepticles. Internet to make tv didnt work entire time we were there complained each night but did not fix for the entire stay.

It was nice. The front desk guy wouldn't let us check in with just my id even though it was under my name he wanted the itinerary or he wanted an extra 15$ in cash to check in. I've never had that happen. The room had no garbage can, no phone, no ice bucket or bags, no coffee or tea maker, no remote for the tv which never worked once we got a remote for it. It was a very small room with a very large bathroom. The shower was set so high that when you turned it on it went out of the shower curtain. The internet never worked so we couldn't even set anything up. Went down to the front desk around 11pm to try and find the ice machine and there was a sign that said will be back please text me. We never found the ice machine and we never heard back from anyone.

We had no shower curtain in the bathroom, I received the wrong room and the front desk person stepped away from the counter during check out for about 30 mins and didn’t return until we called multiple times

bathroom needed cleaning and elevators were down for the 2-night duration of my stay. also, strange that i don't get a copy or email receipt.

Loved the location, service, and cleanliness. Also loved the $30 extra for a longer stay! They could work on maintenance though. The shower head wasn’t working and had to change our room.

Yes. Our room is clean and the staff are helpful.

I booked this property because I could get 2 beds and it was "only a 20 minute train ride" from what I thought was a comparable property in Manhattan. When we arrived we were given a room with only 1 full size bed. After calling expedia to confirm that I did book a room with 2 beds I went back to the desk and was given a room with 2 twins. While settling in to our room our door beeped and opened. Because the front desk had given another guest a key to our room. The front desk clerk didn't really seem bothered by this. We left to go to a show at Lincoln Center and when we got back (about midnight) our keys didn't work. The clerk said we were on room 405 not room 406 and wanted to give us keys to room 405. Thankfully we were able to convince her that our things were in room 406, or at least that's where we left them. Saturday night our key cards were deactivated again. And this time no one was at the front desk. Instead there was a note "call me at..." because the staff also operates the hotel across the street. When he showed up they had marked us as checked out, even though we were staying through Monday. We never had any house keeping. Which means we ran out of toilet paper. And there was no one at the desk to help. DO NOT STAY HERE. On Sat night police were looking for a criminal on the street and the door to this hotel does not lock and there was no one at the desk. Made me feel super unsafe.

My room was incredibly small. The bathroom was the same size as the bedroom area. Bathroom floor was covered in something like Pledge; was always greasy. Bathroom sink missing faucet aerator so water just kind of sprayed everywhere. Upon arriving, I was charged a $15 a day "cleaning fee" but the cleaner only came twice in the 8 days I was there. Bedroom had marijuana stickers on the wall. Shower curtain was 18" too long and laid in a big wet pile on the floor. Bathroom mirror light fixture was non-functional. Website photographs are wildly deceiving and shot with incredibly wide angle lenses to misguide guests at the accommodations. Overall it was mostly clean and safe, but it just felt like a neglected old hotel.

Tv was not working. No towels. No toilet paper. Bathroom was missing tiles on the wall.

This was probably the worst hotel i have ever stayed. One night I came back at 2am from meeting friends. No one at the frontdesk and a locked front door with no way to enter. After banging on the door for 30 minutes a staff member shuffled to the door and opened it. (So much for the advertised 24h front desk). I stayed for 5 days and my room was not made even once. The fire alarm in the ground floor went off and no one bothered. It rang for the whole night. At checkout again, no one at the frontdesk. I left my card on the front desk with a note. Following the example of several other guests. The plastic cover of the AC was cracked open, the revolving front door was out of order.....I could go on. In short: terribly, I can not recommend.

Rooms were clean

bathroom needed cleaning and elevators were down for the 2-night duration of my stay. also, strange that i don't get a copy or email receipt.

No receptionist for a while, when they did come, they came from across the street and mentioned that they also work across the street. The room was not ready for over an hour and we came at 6 pm, check-in is at 3pm. Also the room smelled like wet cigarettes and had no toilet paper available.

Worst hotel I’ve stayed in. Stayed only because NYC was priced out, this hotel should be put out of business for price gauging. $300 for 1 night. A hostel would’ve been 10 levels above staying here. The room smelt bad. The bathroom smelt bad. The bathroom floor was slimey. The bed felt damp and sweaty. The bedroom blind doesn’t even cover the whole window, there is a square window at the bottom, uncovered and meant anyone outside in the eve could stare right into the room and see you in bed. The street felt very unsafe. Just don’t stay here.

The room was very small. The bed had no mattress and the no coffee maker or microwaves. Very bad set up.

This is the worst place I've ever stayed in. Room is very small. You can't even move around the room. I wouldn't recommend it, unless you want something cheap.

My room was incredibly small. The bathroom was the same size as the bedroom area. Bathroom floor was covered in something like Pledge; was always greasy. Bathroom sink missing faucet aerator so water just kind of sprayed everywhere. Upon arriving, I was charged a $15 a day "cleaning fee" but the cleaner only came twice in the 8 days I was there. Bedroom had marijuana stickers on the wall. Shower curtain was 18" too long and laid in a big wet pile on the floor. Bathroom mirror light fixture was non-functional. Website photographs are wildly deceiving and shot with incredibly wide angle lenses to misguide guests at the accommodations. Overall it was mostly clean and safe, but it just felt like a neglected old hotel.

Had no TV, no toothbrushes, no good parking (but that's just NYC), needed to ask for a refrigerator & literally had no view outside my window.

The acomidations were average. At the end of the day it got the job done. No place for suitcases besides a small couch, towl rack peg broke from lightly grabing the towls. ( it still stayed up with the remaining holds but still felt a bit uneasy. ) bed is stiff but stil works as a queen, had to ask a few times for extra pullows but once we got them it helped. Pros Ac worked well and kept the space cool. And the shower was always hot. It is close to the F train Overall I think it was too expensive for the acomidations. I'm not a local so i dont know if it was just poor timing or not. If you need a place to just crash on a bissy trip its fine.

The room is extremely small. The queens bed takes up half of the room and is pushed up to the window and PTAC unit. So at night, the hot or cold air will blow right at you. The bathroom is as big as the room itself.

I think the property is under new management so still in transitional phase. My room was clean and spacious

Ac/heat good. Small room. Have to choose between tv, microwave and refrig to plug in cause only one outlet with two recepticles. Internet to make tv didnt work entire time we were there complained each night but did not fix for the entire stay.

This is a great no frills spot in LIC for an overnight. I had a room with two twin beds and it was good for me and my son. It’s a quick subway ride on the F train to midtown and Penn Station. On the downside, the shower took 10 min to warm up and there was zero water pressure, the walls are thin, housekeeping woke us up with vacuuming in the hall, no remote for the TV. The room would have benefited from a few more extras like an extra shelf or table, an extra trash can, and extra towels and TP. The lobby needs a few chairs to accommodate folks. It was fine; it just felt more like a hostel.

We felt in a motel the rooms are very very small nowhere to open the suitcases properly. Shower the same the water were coming out to the entire bathroom from the shower because it was so small. Noisy sometimes.

Staff was helpful. Room is what you pay for. Did have to ask for a remote but they brought it up no problem. Pleasant stay.

Everything good great service

This is not a 5 star hotel but I knew that when I booked it. For the price I was happy with our stay. 5 min walk to F train that takes you straight into mid town. Staff was very friendly and helpful. Asked for extra pillows and towels and they delivered to our room while we were out. Would stay again.

I booked this property because I could get 2 beds and it was "only a 20 minute train ride" from what I thought was a comparable property in Manhattan. When we arrived we were given a room with only 1 full size bed. After calling expedia to confirm that I did book a room with 2 beds I went back to the desk and was given a room with 2 twins. While settling in to our room our door beeped and opened. Because the front desk had given another guest a key to our room. The front desk clerk didn't really seem bothered by this. We left to go to a show at Lincoln Center and when we got back (about midnight) our keys didn't work. The clerk said we were on room 405 not room 406 and wanted to give us keys to room 405. Thankfully we were able to convince her that our things were in room 406, or at least that's where we left them. Saturday night our key cards were deactivated again. And this time no one was at the front desk. Instead there was a note "call me at..." because the staff also operates the hotel across the street. When he showed up they had marked us as checked out, even though we were staying through Monday. We never had any house keeping. Which means we ran out of toilet paper. And there was no one at the desk to help. DO NOT STAY HERE. On Sat night police were looking for a criminal on the street and the door to this hotel does not lock and there was no one at the desk. Made me feel super unsafe.

says parking available, not available, try to charge me 20 extra dollars on way in, try to get me to pay the hotel over for parking, forgot to give back security deposit till i called.

This was probably the worst hotel i have ever stayed. One night I came back at 2am from meeting friends. No one at the frontdesk and a locked front door with no way to enter. After banging on the door for 30 minutes a staff member shuffled to the door and opened it. (So much for the advertised 24h front desk). I stayed for 5 days and my room was not made even once. The fire alarm in the ground floor went off and no one bothered. It rang for the whole night. At checkout again, no one at the frontdesk. I left my card on the front desk with a note. Following the example of several other guests. The plastic cover of the AC was cracked open, the revolving front door was out of order.....I could go on. In short: terribly, I can not recommend.

waited an hour to check in, room had no deadbolt (which you need here). tv didn’t work, and the male attendant who checked me in (solo female traveler) unlocked and peeked into my room at 12:30 in the morning. now management won’t return any of my calls

Staff was rude. Asked for an extra key card and asked me “do you really need it right now?”) with an annoyed facial expression. No hairdryer available in the unit. Will need to ask one from the front desk. Housekeeper went inside the room without knocking. Didn’t feel safe being here.

No receptionist for a while, when they did come, they came from across the street and mentioned that they also work across the street. The room was not ready for over an hour and we came at 6 pm, check-in is at 3pm. Also the room smelled like wet cigarettes and had no toilet paper available.

Caution: they will sell your room out from under you. There were several groups sleeping in the lobby who also had their room sold out from under them forcing them to sleep I noisy lobby. Also, no refund Front desk manager is not on property and can only be reached by email which goes unanswered.

Loved the location, service, and cleanliness. Also loved the $30 extra for a longer stay! They could work on maintenance though. The shower head wasn’t working and had to change our room.

This is not a 5 star hotel but I knew that when I booked it. For the price I was happy with our stay. 5 min walk to F train that takes you straight into mid town. Staff was very friendly and helpful. Asked for extra pillows and towels and they delivered to our room while we were out. Would stay again.

Was actually uncomfortable parking my car as well as entering the building. It was very dingy on the outside. Broken door. Strange people were loitering around the property as well as it’s down the street from the projects.

The neighborhood is not the best.

Bad / unsafe location

Basic is the right word for this place In a marginal but authentic neighborhood. Not for people who aren’t used to the realities of urban life in a city destroyed by gentrification and global capitalism. Convenient to public transportation.

The acomidations were average. At the end of the day it got the job done. No place for suitcases besides a small couch, towl rack peg broke from lightly grabing the towls. ( it still stayed up with the remaining holds but still felt a bit uneasy. ) bed is stiff but stil works as a queen, had to ask a few times for extra pullows but once we got them it helped. Pros Ac worked well and kept the space cool. And the shower was always hot. It is close to the F train Overall I think it was too expensive for the acomidations. I'm not a local so i dont know if it was just poor timing or not. If you need a place to just crash on a bissy trip its fine.

This is a great no frills spot in LIC for an overnight. I had a room with two twin beds and it was good for me and my son. It’s a quick subway ride on the F train to midtown and Penn Station. On the downside, the shower took 10 min to warm up and there was zero water pressure, the walls are thin, housekeeping woke us up with vacuuming in the hall, no remote for the TV. The room would have benefited from a few more extras like an extra shelf or table, an extra trash can, and extra towels and TP. The lobby needs a few chairs to accommodate folks. It was fine; it just felt more like a hostel.

Worst hotel I’ve stayed in. Stayed only because NYC was priced out, this hotel should be put out of business for price gauging. $300 for 1 night. A hostel would’ve been 10 levels above staying here. The room smelt bad. The bathroom smelt bad. The bathroom floor was slimey. The bed felt damp and sweaty. The bedroom blind doesn’t even cover the whole window, there is a square window at the bottom, uncovered and meant anyone outside in the eve could stare right into the room and see you in bed. The street felt very unsafe. Just don’t stay here.

The location was convenient and the price good, but the area did not feel all that safe - lots of police activity around us. The check in experience not so great - the room we were sent to was not clean or empty, and it took them over 45mins to find a replacement which took place by door knocking. The external to the building was not locked and reception was not always staffed. Nowhere secure to leave luggage. Staff were co-operative, was just chaotic

no room service at all.long waiting for hot watef