Hawthorn Extended Stay by Wyndham Amarillo
From
89 $US
/nuit
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From
89 $US
/nuit
À propos de cet établissement
Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une boutique de souvenirs/un kiosque à...
Équipements
Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 h/24 et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Un petit déjeuner buffet gratuit est servi en semaine de 06 h 00 à 09 h 00 et le week-end de 07 h 00 à 10 h 00.
Chambres
Les 70 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et un micro-ondes. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un bureau et un coin salon séparé. Le service d'entretien est assuré tous les jours.
Emplacement
Se situant à Amarillo, Hawthorn Extended Stay by Wyndham Amarillo est à moins de 15 minutes en voiture de Amarillo Civic Center et de American Quarter Horse Association. Cet hôtel avec golf se trouve à 11 km de Texas Tech University Health Sciences Center (centre scientifique et sanitaire de l'université technologique du Texas) et à 11,3 km de Westgate Mall (centre commercial).
À proximité
Cinemark Amarillo Hollywood 16(0.7 miles)
Sports World(0.8 miles)
Arden Road Elementary Park(1.2 miles)
Westover Village Park(1.5 miles)
Ozymandias on the Plains (sculpture)(1.6 miles)
Greenways Park(2.4 miles)
John Stiff Memorial Park(2.7 miles)
Amarillo National Tennis Center(2.9 miles)
John Stiff Memorial Dog Park(3 miles)
Western Bowl(3 miles)
APAC Amarillo Performing Arts Center(3.8 miles)
Hillside Elementary Park(3.8 miles)
Town Square Village(4.1 miles)
Jack Sisemore Traveland RV Museum(5.1 miles)
Austin Tennis Center(5.7 miles)
L'aéroport principal le plus proche est : Aéroport international de Rick Husband Amarillo (AMA)(15.7 miles)
Parking
Restaurant
Piscine
Nettoyage à sec
Ménage
Salle de banquet
Emplacement
6318 Ventura Drive, Amarillo, Texas, États-Unis d’Amérique
Cinemark Amarillo Hollywood 16 (0.7 miles)
Sports World (0.8 miles)
Arden Road Elementary Park (1.2 miles)
Westover Village Park (1.5 miles)
Ozymandias on the Plains (sculpture) (1.6 miles)
Greenways Park (2.4 miles)
Options de chambre
1
Chambre, 1 très grand lit et 1 canapé-lit, non-fumeurs
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparé
2
Chambre, plusieurs lits, non-fumeurs
Détails de la chambre
2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 3
ClimatisationWi-Fi (gratuit)Salon séparé
Suite Exécutive, plusieurs lits, non-fumeurs
Détails de la chambre
2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 3
ClimatisationWi-Fi (gratuit)Salon séparé
1
Chambre, 1 très grand lit et 1 canapé-lit, non-fumeurs (Bathtub w/Grab Bars)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparé
Chambre, plusieurs lits, accessible aux personnes à mobilité réduite (Bathtub w/Grab Bars)
Détails de la chambre
2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 3
ClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur Hawthorn Extended Stay by Wyndham Amarillo
7.8
Bien
Basé sur 1 002 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Hawthorn Extended Stay by Wyndham Amarillo, les commentaires soulignent des travaux de rénovation en cours avec des fermetures fréquentes de la piscine et du jacuzzi, des chambres généralement spacieuses mais avec un entretien et une propreté variables, un emplacement pratique, un service souvent aimable, et un petit-déjeuner apprécié par de nombreux clients.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Hawthorn Extended Stay by Wyndham Amarillo, les commentaires soulignent des travaux de rénovation en cours avec des fermetures fréquentes de la piscine et du jacuzzi, des chambres généralement spacieuses mais avec un entretien et une propreté variables, un emplacement pratique, un service souvent aimable, et un petit-déjeuner apprécié par de nombreux clients.
Plusieurs séjours ont fait état de services limités pendant la transition, tels que des boutons d'ascenseur hors service, des distributeurs de glace ne fonctionnant pas et une signalisation peu claire. Les problèmes courants dans les chambres incluent une climatisation faible ou bruyante, des drains lents ou une eau chaude intermittente, et des meubles usés ou des murs fins. Attendez-vous à un arrêt pratique avec des compromis tant que les améliorations se poursuivent.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
De nombreux commentaires signalent que la piscine et le jacuzzi sont fermés pour entretien ou rénovation, parfois sans préavis. Les rénovations en cours et les pannes occasionnelles (boutons d'ascenseur, distributeurs de glace, signalisation) ont limité les services pour certains séjours.
Avis de voyageur à ce sujet
6
Elizabeth
5 août 2025
·
A séjourné 1 nuit
First of all, this property was bought out and they don’t have any signage that shows the name Hawthorn or Wyndham- we came in late at night after a long day of traveling and literally drove in circles trying to find out hotel because the sign out front said a different hotel name. When I finally went in to ask where our hotel was- the girl at the front desk told us we were in the right place. When I mentioned the sign out front saying a different hotel and how they should do something about it, she just shrugged her shoulders and handed me my key. No apologies, no empathy- nothing. Very rude and has such a cavalier attitude. Zero customer service!
First of all, this property was bought out and they don’t have any signage that shows the name Hawthorn or Wyndham- we came in late at night after a long day of traveling and literally drove in circles trying to find out hotel because the sign out front said a different hotel name. When I finally went in to ask where our hotel was- the girl at the front desk told us we were in the right place. When I mentioned the sign out front saying a different hotel and how they should do something about it, she just shrugged her shoulders and handed me my key. No apologies, no empathy- nothing. Very rude and has such a cavalier attitude. Zero customer service!
2
D Lawrence
24 nov. 2025
·
A séjourné 1 nuit
Pool/hot tub out of order.
Pool/hot tub out of order.
6
Bradley
5 nov. 2025
·
A séjourné 1 nuit
Another repeat situation we're a pool is advertised within the pool is not operating
Another repeat situation we're a pool is advertised within the pool is not operating
8
Noel
6 déc. 2025
·
A séjourné 2 nuits
The hot tub and pool was being maintenance. That was the whole reason to stay, so it was a disappointment they were not working.
The hot tub and pool was being maintenance. That was the whole reason to stay, so it was a disappointment they were not working.
8
Shawn
17 févr. 2025
·
A séjourné 3 nuits
Overall a good stay, place was very clean everywhere I saw. Breakfast was a good selection of coffee, juice, yogurt, cereal, waffles, and hot food items like scrambled eggs, biscuits and a meat. Indoor pool and hot tub were closed for maintenance, I would have maybe used. First floor elevator button was broken-so couldn't call it down to the first floor, with a sign stating such and you could ask staff to go bring it down for you or you could use the stairs. Presumably hasn't been broken long and will get fixed soon. Inside the room was pretty quiet, could here some muffled noises from people passing in hallway. I got concerned when a high school sports team of some sort (not football) stayed overnight, but they were fairly respectful with their noise and inside the room in my bed i never heard them. Front desk ladies were friendly and helpful when needed for small things.
Overall a good stay, place was very clean everywhere I saw. Breakfast was a good selection of coffee, juice, yogurt, cereal, waffles, and hot food items like scrambled eggs, biscuits and a meat. Indoor pool and hot tub were closed for maintenance, I would have maybe used. First floor elevator button was broken-so couldn't call it down to the first floor, with a sign stating such and you could ask staff to go bring it down for you or you could use the stairs. Presumably hasn't been broken long and will get fixed soon. Inside the room was pretty quiet, could here some muffled noises from people passing in hallway. I got concerned when a high school sports team of some sort (not football) stayed overnight, but they were fairly respectful with their noise and inside the room in my bed i never heard them. Front desk ladies were friendly and helpful when needed for small things.
8
Hannah
3 janv. 2024
·
A séjourné 5 nuits
We choose this hotel cause it was outside of town and had a pool (which was shut down due to the health department) and quite. The staff was friendly and helpful. Our truck got broken into and found out that the hotel has lack of security cameras which concerned us a bit but outside of that it was a wonderful stay.
We choose this hotel cause it was outside of town and had a pool (which was shut down due to the health department) and quite. The staff was friendly and helpful. Our truck got broken into and found out that the hotel has lack of security cameras which concerned us a bit but outside of that it was a wonderful stay.
6
Chloe
23 sept. 2025
·
A séjourné 1 nuit
They are in between companies or something right now. Getting new things like ice machines and such which means none worked while we were there 🙃
They are in between companies or something right now. Getting new things like ice machines and such which means none worked while we were there 🙃
8
Merwin
3 oct. 2025
·
A séjourné 2 nuits
No signage on hotel. Room was clean. Breakfast was good. Pool and hot tub closed for renovation. We were not notified of that in advance. Mercantile area closed with no ice in machine. Bed was "squishy". AC unit in room froze up during the night making room smell of electrical fire.
No signage on hotel. Room was clean. Breakfast was good. Pool and hot tub closed for renovation. We were not notified of that in advance. Mercantile area closed with no ice in machine. Bed was "squishy". AC unit in room froze up during the night making room smell of electrical fire.
10
kevin
1 sept. 2025
·
A séjourné 1 nuit
Under on-going renovations. Limited services. Excellent location looping around downtown area. Love gas station nearby.
Under on-going renovations. Limited services. Excellent location looping around downtown area. Love gas station nearby.
10
Isaias
4 févr. 2024
·
A séjourné 1 nuit
I had to give condition a 3 only because 3rd floor elevator button doesn’t work and you have to call front desk to call up elevator but everything else was excellent
I had to give condition a 3 only because 3rd floor elevator button doesn’t work and you have to call front desk to call up elevator but everything else was excellent
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis sont mitigés : plusieurs clients ont salué la propreté des chambres et des espaces communs, tandis que d'autres ont signalé des salles de bains sales, de la moisissure ou des odeurs, des moquettes ou des canapés tachés, et des oublis occasionnels de ménage.
Avis de voyageur à ce sujet
4
Brett
21 sept. 2025
·
A séjourné 1 nuit
Need to advertise they are under renovation. The rooms they had available were not very clean. Felt very misleading.
Need to advertise they are under renovation. The rooms they had available were not very clean. Felt very misleading.
4
Cheryl
9 déc. 2024
·
A séjourné 1 nuit
Was given a non cleaned room at first, I guess the maid checked this room off.
Was given a non cleaned room at first, I guess the maid checked this room off.
4
Bill
18 sept. 2025
·
A séjourné 1 nuit
Rooms were dirty, water didnt work in sink. Stains on carpet. Room had an odor. Hair laying in bathrooms. No vending machines even though there were signs saying there were.
Rooms were dirty, water didnt work in sink. Stains on carpet. Room had an odor. Hair laying in bathrooms. No vending machines even though there were signs saying there were.
6
Emily
22 déc. 2024
·
A séjourné 1 nuit
When we arrived at our room, we could tell it wasn’t really cleaned. The floors were dirty so we could tell it wasn’t vacuumed. We didn’t trust that the linens were washed and replaced. The pillows smelled. The couch in the room was filthy. There was no hot water in the shower. Lots of visitors drinking and reeking of marijuana. Sketchy area. When we left, someone left a half full can of an energy drink on the hood of our car. Likely will not stay here again.
When we arrived at our room, we could tell it wasn’t really cleaned. The floors were dirty so we could tell it wasn’t vacuumed. We didn’t trust that the linens were washed and replaced. The pillows smelled. The couch in the room was filthy. There was no hot water in the shower. Lots of visitors drinking and reeking of marijuana. Sketchy area. When we left, someone left a half full can of an energy drink on the hood of our car. Likely will not stay here again.
6
Cara S
25 juin 2023
·
A séjourné 3 nuits
First morning we had absolutely no hot water. While the rooms were made up each day and fresh towels were left, the general cleanliness could have been better in the bathrooms, room carpeting and the carpeting in the hallway. Ice machine also looked a little soiled. Trash bins outside were overflowing. Lighting in room was awful…had to turn on the heat lamp in the bathroom to apply makeup. Overall, things could have been a lot better for what we paid.
First morning we had absolutely no hot water. While the rooms were made up each day and fresh towels were left, the general cleanliness could have been better in the bathrooms, room carpeting and the carpeting in the hallway. Ice machine also looked a little soiled. Trash bins outside were overflowing. Lighting in room was awful…had to turn on the heat lamp in the bathroom to apply makeup. Overall, things could have been a lot better for what we paid.
4
Michael
21 août 2023
·
A séjourné 1 nuit
Nice looking from the outside. Sketchy elevator, and stains in the carpeting that is a turn off. Also the bathroom was not as clean as anyone would like. Stains on fixtures like shower head, and in the sink.
Nice looking from the outside. Sketchy elevator, and stains in the carpeting that is a turn off. Also the bathroom was not as clean as anyone would like. Stains on fixtures like shower head, and in the sink.
8
Kimberly
7 nov. 2025
·
A séjourné 1 nuit
Hotel was very clean and staff was friendly.
Hotel was very clean and staff was friendly.
10
Chris
6 déc. 2025
·
A séjourné 5 nuits
Room is very clean and the staff keep it clean daily. Upon my return. The staff is also very nice for keeping me in the same room every stay. Great people.
Room is very clean and the staff keep it clean daily. Upon my return. The staff is also very nice for keeping me in the same room every stay. Great people.
4
Maria
3 août 2025
·
A séjourné 1 nuit
Bathroom was dirty - rust and mold.
Bathroom was dirty - rust and mold.
8
tee-jay
5 nov. 2024
·
A séjourné 2 nuits
Staff always pleasant hard working housekeepers as usual. Great clean hotel.
Staff always pleasant hard working housekeepers as usual. Great clean hotel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et confortables, mais les clients signalent des problèmes d'entretien tels qu'une climatisation faible ou bruyante, des drains lents ou un manque d'eau chaude, des murs fins et des meubles datés ou usés.
Avis de voyageur à ce sujet
2
Terry
30 mai 2025
·
A séjourné 1 nuit
Prepaid for room but upon arrival I was charged another $147.29. When I questioned them about it they refunded $a portion of the bill and showed me a copy of the credit back which was issued in a completely different name. There was no manager around to help. Fortunately, by the time I checked out the clerk was able to figure out how to reverse her error and refund the extra charge. The room was nice, however the window seal was insufficient as the wind created a loud howl in the room. I had to open the window about 3” which caused the drapes to whip from the wind. I asked for another room but was advised the rooms slll had the same issue. The internet was down and shortly thereafter the power went out. I booked because I depend on the internet and they advertised that it was included in the room. Overall, the worst place I’ve ever stayed.
Prepaid for room but upon arrival I was charged another $147.29. When I questioned them about it they refunded $a portion of the bill and showed me a copy of the credit back which was issued in a completely different name. There was no manager around to help. Fortunately, by the time I checked out the clerk was able to figure out how to reverse her error and refund the extra charge. The room was nice, however the window seal was insufficient as the wind created a loud howl in the room. I had to open the window about 3” which caused the drapes to whip from the wind. I asked for another room but was advised the rooms slll had the same issue. The internet was down and shortly thereafter the power went out. I booked because I depend on the internet and they advertised that it was included in the room. Overall, the worst place I’ve ever stayed.
6
Kendra
23 mars 2025
·
A séjourné 1 nuit
Ok hotel. The beds were very uncomfortable and the air conditioner kept us up all night because it would switch on and off and was loud so it woke us up when it happened. The light outside was very bright and poured in through spaces around the curtains that just couldn't be maneuvered to block it out. Our room was supposed to sleep 6, but it's can only sleep 5. The pull out couch bed was atrocious and more uncomfortable than the beds and probably only a twin size bed, no way could we fit two kids on that bed unless they were toddlers. But even so, they slept on springs all night and had backaches the next day. The food was ok, pretty runny and bland. Not very impressed
Ok hotel. The beds were very uncomfortable and the air conditioner kept us up all night because it would switch on and off and was loud so it woke us up when it happened. The light outside was very bright and poured in through spaces around the curtains that just couldn't be maneuvered to block it out. Our room was supposed to sleep 6, but it's can only sleep 5. The pull out couch bed was atrocious and more uncomfortable than the beds and probably only a twin size bed, no way could we fit two kids on that bed unless they were toddlers. But even so, they slept on springs all night and had backaches the next day. The food was ok, pretty runny and bland. Not very impressed
6
Karen
12 mars 2025
·
A séjourné 1 nuit
I had stayed here the week before, so knew the rooms were a little shabby, but comfortable and a reasonable price, but my second stay had a lot of issues. The air conditioner didn't work, the shower was leaking a lot and noisy, there was a minimal amount of toilet paper and some men's clothing left in the closet. I only needed a few hours of sleep before heading on my way, so I didn't ask for anything to be remedied, but when I listed the problems when I checked out so they would be aware of the issues, the only response I received was, "Okay". I was expecting at least a "Sorry to hear that, but thank you for letting us know, we'll work on that" I have to make the same trip in two weeks, but will look for a different place to stay.
I had stayed here the week before, so knew the rooms were a little shabby, but comfortable and a reasonable price, but my second stay had a lot of issues. The air conditioner didn't work, the shower was leaking a lot and noisy, there was a minimal amount of toilet paper and some men's clothing left in the closet. I only needed a few hours of sleep before heading on my way, so I didn't ask for anything to be remedied, but when I listed the problems when I checked out so they would be aware of the issues, the only response I received was, "Okay". I was expecting at least a "Sorry to hear that, but thank you for letting us know, we'll work on that" I have to make the same trip in two weeks, but will look for a different place to stay.
6
Chrissy
17 juil. 2023
·
A séjourné 1 nuit
The room was big, there was plenty of room for my family of 5. We stayed one night on our way home from a road trip. All five of us needed to shower and there was no hot water. My parents stayed in the room next door to us and they also had no hot water.
The room was big, there was plenty of room for my family of 5. We stayed one night on our way home from a road trip. All five of us needed to shower and there was no hot water. My parents stayed in the room next door to us and they also had no hot water.
8
Lacy
19 févr. 2025
·
A séjourné 2 nuits
All and all a good stay. Room was big and bed was comfortable. Breakfast was good. The gym is nice. However when I got there to check in since I am from the same town I had to pay 100.00 cash deposit not on my credit card but had to go get cash and had to leave to go find a atm to withdraw. They said it was hotel policy and I went back into the hotel details and it didn’t specify having to pay cash. Don’t quite understand this policy but I guess they have their reasons. I did get that cash deposit back when checking out. Also the indoor pool and hot tub were not in service which was why I picked this hotel was for the indoor pool and hot tub. I mean other then that I liked my stay.
All and all a good stay. Room was big and bed was comfortable. Breakfast was good. The gym is nice. However when I got there to check in since I am from the same town I had to pay 100.00 cash deposit not on my credit card but had to go get cash and had to leave to go find a atm to withdraw. They said it was hotel policy and I went back into the hotel details and it didn’t specify having to pay cash. Don’t quite understand this policy but I guess they have their reasons. I did get that cash deposit back when checking out. Also the indoor pool and hot tub were not in service which was why I picked this hotel was for the indoor pool and hot tub. I mean other then that I liked my stay.
10
Veronica
8 déc. 2025
·
A séjourné 1 nuit
Great stay! Room was great, very clean and spacious. Breakfast was excellent. Walls were a little thin, on the first night, kid crying next door, but thankfully they were gone the next few nights.
Great stay! Room was great, very clean and spacious. Breakfast was excellent. Walls were a little thin, on the first night, kid crying next door, but thankfully they were gone the next few nights.
6
Joanie
2 août 2023
·
A séjourné 1 nuit
The cleanliness and quality of the room was good. However, upon arrival the ac was off and it took several hours to cool off. We checked in at 10:00 pm and was ready to go to bed. Our family was very uncomfortable in a hot room until sometime in middle of night, when it finally cooled down.
The cleanliness and quality of the room was good. However, upon arrival the ac was off and it took several hours to cool off. We checked in at 10:00 pm and was ready to go to bed. Our family was very uncomfortable in a hot room until sometime in middle of night, when it finally cooled down.
4
Cody
2 avr. 2024
·
A séjourné 1 nuit
Very old and outdated, mold and residue several places, room walls were so thin we could hear all the neighbors all the time
Very old and outdated, mold and residue several places, room walls were so thin we could hear all the neighbors all the time
8
Sara
18 juil. 2024
·
A séjourné 1 nuit
The drain didn’t work in our room, and the AC didn’t work that well.
The drain didn’t work in our room, and the AC didn’t work that well.
10
Beth
6 août 2023
·
A séjourné 1 nuit
The front desk staff was friendly and helpful. The a/c was off when we arrived in our room a little after 9 pm and took hours to cool down. They don’t have a wall thermostat - just dials on the unit, so I can understand not wanting to have them on 24/7, but when it’s 100+ outside during the day, it takes a lot longer to cool down. It wasn’t just the room we were in - our group had 2 rooms and both had the same issue. Bathroom is a little cramped with more than 1 person getting ready at a time due to the placement of the toilet. Otherwise, the room was clean and spacious and the mattresses were good.
The front desk staff was friendly and helpful. The a/c was off when we arrived in our room a little after 9 pm and took hours to cool down. They don’t have a wall thermostat - just dials on the unit, so I can understand not wanting to have them on 24/7, but when it’s 100+ outside during the day, it takes a lot longer to cool down. It wasn’t just the room we were in - our group had 2 rooms and both had the same issue. Bathroom is a little cramped with more than 1 person getting ready at a time due to the placement of the toilet. Otherwise, the room was clean and spacious and the mattresses were good.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent décrit comme aimable et serviable. Cependant, certains clients ont eu des interactions désagréables, des problèmes de facturation ou de dépôt de garantie, et une communication incohérente concernant la fermeture des services.
Avis de voyageur à ce sujet
6
David
15 sept. 2025
·
A séjourné 2 nuits
We have multiple charges on the card they can't explain. Other than wsit a couple days and call back. I also wish these properties would say when they won't have working hot tubs and pools. This is why Air BnBs get so much business.
We have multiple charges on the card they can't explain. Other than wsit a couple days and call back. I also wish these properties would say when they won't have working hot tubs and pools. This is why Air BnBs get so much business.
2
Terry
30 mai 2025
·
A séjourné 1 nuit
Prepaid for room but upon arrival I was charged another $147.29. When I questioned them about it they refunded $a portion of the bill and showed me a copy of the credit back which was issued in a completely different name. There was no manager around to help. Fortunately, by the time I checked out the clerk was able to figure out how to reverse her error and refund the extra charge. The room was nice, however the window seal was insufficient as the wind created a loud howl in the room. I had to open the window about 3” which caused the drapes to whip from the wind. I asked for another room but was advised the rooms slll had the same issue. The internet was down and shortly thereafter the power went out. I booked because I depend on the internet and they advertised that it was included in the room. Overall, the worst place I’ve ever stayed.
Prepaid for room but upon arrival I was charged another $147.29. When I questioned them about it they refunded $a portion of the bill and showed me a copy of the credit back which was issued in a completely different name. There was no manager around to help. Fortunately, by the time I checked out the clerk was able to figure out how to reverse her error and refund the extra charge. The room was nice, however the window seal was insufficient as the wind created a loud howl in the room. I had to open the window about 3” which caused the drapes to whip from the wind. I asked for another room but was advised the rooms slll had the same issue. The internet was down and shortly thereafter the power went out. I booked because I depend on the internet and they advertised that it was included in the room. Overall, the worst place I’ve ever stayed.
10
TERRY
27 déc. 2023
·
A séjourné 1 nuit
Desk clerk was very helpful and very attentive to our needs. Will definitely use this facility in the future.
Desk clerk was very helpful and very attentive to our needs. Will definitely use this facility in the future.
6
Elizabeth
5 août 2025
·
A séjourné 1 nuit
First of all, this property was bought out and they don’t have any signage that shows the name Hawthorn or Wyndham- we came in late at night after a long day of traveling and literally drove in circles trying to find out hotel because the sign out front said a different hotel name. When I finally went in to ask where our hotel was- the girl at the front desk told us we were in the right place. When I mentioned the sign out front saying a different hotel and how they should do something about it, she just shrugged her shoulders and handed me my key. No apologies, no empathy- nothing. Very rude and has such a cavalier attitude. Zero customer service!
First of all, this property was bought out and they don’t have any signage that shows the name Hawthorn or Wyndham- we came in late at night after a long day of traveling and literally drove in circles trying to find out hotel because the sign out front said a different hotel name. When I finally went in to ask where our hotel was- the girl at the front desk told us we were in the right place. When I mentioned the sign out front saying a different hotel and how they should do something about it, she just shrugged her shoulders and handed me my key. No apologies, no empathy- nothing. Very rude and has such a cavalier attitude. Zero customer service!
10
Jeremiah
28 juil. 2024
·
A séjourné 1 nuit
Front desk staff were very nice and accommodating!
Front desk staff were very nice and accommodating!
10
Sibone
12 oct. 2023
·
A séjourné 2 nuits
Great value and very polite staff. Customer service was amazing every time I had to call or speak to them in person; we will definitely stay here again.
Great value and very polite staff. Customer service was amazing every time I had to call or speak to them in person; we will definitely stay here again.
2
KENT
23 juin 2024
·
A séjourné 2 nuits
I was at the comfort inn suites for 2 nights. No room service after first night although someone had been in the bathroom and gone thru my stuff. Also had an expensive shirt stolen. The front desk was of no help and they refused to credit my account. A police report was filed
I was at the comfort inn suites for 2 nights. No room service after first night although someone had been in the bathroom and gone thru my stuff. Also had an expensive shirt stolen. The front desk was of no help and they refused to credit my account. A police report was filed
6
Jose
25 mai 2023
·
A séjourné 1 nuit
Very upset that we had to pay an extra charge because per receptionist we went thru a 3rd party to book our stay! Other than that suprise everything was good
Very upset that we had to pay an extra charge because per receptionist we went thru a 3rd party to book our stay! Other than that suprise everything was good
8
Kimberly
7 nov. 2025
·
A séjourné 1 nuit
Hotel was very clean and staff was friendly.
Hotel was very clean and staff was friendly.
4
Alseon
10 août 2025
·
A séjourné 2 nuits
Management is grossly inadequate of front desk training procedures. Booking was made through app, which states credit card is used for reservation only, which I did. So we arrive at hotel, check in, explain to the girl I would rather pay cash for the room. No problem! She accepted $100 cash deposit, and explained balance would be due in check out, after room was inspected for damages from the cleaning staff. Awesome, sounds great! Upon checkout, the warm body at the service desk couldn't decide which story she wanted to stick. First we explained about the deposit, which was located in cash drawer, then she called cleaning staff for clearance for remainder of bill. Then, she told us the bill was already paid, from a card that's doesn't belong to anyone in our party. And that, their hotel doesn't process payments in the form of cash, it's strictly credit card. Um.... Then why did you call cleaning to verify room was clean for remaining balance? Isn't that what credit cards are for? Discrepancies and incidentals post check out? My supposition is, she saw credit card, then closed the ticket. And instead of just apologizing, or offering a solution to fix it, she compounded the issue by spinning a web of lies that she ensnared herself in. If it was accidental, no problem, we move on. If it was just "the new person" who checked us in, as she accused, I could accept that, if her actions while we checked out made any sense instead of being counterintuitive.
Management is grossly inadequate of front desk training procedures. Booking was made through app, which states credit card is used for reservation only, which I did. So we arrive at hotel, check in, explain to the girl I would rather pay cash for the room. No problem! She accepted $100 cash deposit, and explained balance would be due in check out, after room was inspected for damages from the cleaning staff. Awesome, sounds great! Upon checkout, the warm body at the service desk couldn't decide which story she wanted to stick. First we explained about the deposit, which was located in cash drawer, then she called cleaning staff for clearance for remainder of bill. Then, she told us the bill was already paid, from a card that's doesn't belong to anyone in our party. And that, their hotel doesn't process payments in the form of cash, it's strictly credit card. Um.... Then why did you call cleaning to verify room was clean for remaining balance? Isn't that what credit cards are for? Discrepancies and incidentals post check out? My supposition is, she saw credit card, then closed the ticket. And instead of just apologizing, or offering a solution to fix it, she compounded the issue by spinning a web of lies that she ensnared herself in. If it was accidental, no problem, we move on. If it was just "the new person" who checked us in, as she accused, I could accept that, if her actions while we checked out made any sense instead of being counterintuitive.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour accéder à l'autoroute et à proximité des restaurants, avec de nombreux séjours paisibles. Quelques voyageurs ont eu du mal à trouver l'établissement en raison d'une signalisation temporaire pendant la transition de la marque.
Avis de voyageur à ce sujet
8
Jennifer
2 janv. 2025
·
A séjourné 1 nuit
Spent a night on my way to Colorado. Convenient location. Grabbed some whataburger next door and then ate the complimentary breakfast before heading out. Ended up staying again on my way back home. Would recommend this place 👍
Spent a night on my way to Colorado. Convenient location. Grabbed some whataburger next door and then ate the complimentary breakfast before heading out. Ended up staying again on my way back home. Would recommend this place 👍
6
Elizabeth
5 août 2025
·
A séjourné 1 nuit
First of all, this property was bought out and they don’t have any signage that shows the name Hawthorn or Wyndham- we came in late at night after a long day of traveling and literally drove in circles trying to find out hotel because the sign out front said a different hotel name. When I finally went in to ask where our hotel was- the girl at the front desk told us we were in the right place. When I mentioned the sign out front saying a different hotel and how they should do something about it, she just shrugged her shoulders and handed me my key. No apologies, no empathy- nothing. Very rude and has such a cavalier attitude. Zero customer service!
First of all, this property was bought out and they don’t have any signage that shows the name Hawthorn or Wyndham- we came in late at night after a long day of traveling and literally drove in circles trying to find out hotel because the sign out front said a different hotel name. When I finally went in to ask where our hotel was- the girl at the front desk told us we were in the right place. When I mentioned the sign out front saying a different hotel and how they should do something about it, she just shrugged her shoulders and handed me my key. No apologies, no empathy- nothing. Very rude and has such a cavalier attitude. Zero customer service!
8
Francisco R
28 juil. 2025
·
A séjourné 1 nuit
Hotel sign was out, it was hard to find at night.
Hotel sign was out, it was hard to find at night.
8
Dayne
6 août 2024
·
A séjourné 2 nuits
Close to lots of eating options and clean comfortable.
Close to lots of eating options and clean comfortable.
10
Daniel
29 juil. 2025
·
A séjourné 1 nuit
The location was convenient
The location was convenient
10
Scott
16 mai 2023
·
A séjourné 2 nuits
It is in a good location for access to everything in the area
It is in a good location for access to everything in the area
8
Robert
21 mai 2025
·
A séjourné 1 nuit
Easy access
Easy access
10
Amel
23 mai 2023
·
A séjourné 2 nuits
Excellent location!
Excellent location!
8
Gail
28 sept. 2025
·
A séjourné 1 nuit
They are in the middle of a remodel and name change. It did not interfere with my stay but it should be noted. It was quiet and clean. Very close to the interstate. Easy to get to. Breakfast starts at 7. Friendly staff.
They are in the middle of a remodel and name change. It did not interfere with my stay but it should be noted. It was quiet and clean. Very close to the interstate. Easy to get to. Breakfast starts at 7. Friendly staff.
10
kevin
1 sept. 2025
·
A séjourné 1 nuit
Under on-going renovations. Limited services. Excellent location looping around downtown area. Love gas station nearby.
Under on-going renovations. Limited services. Excellent location looping around downtown area. Love gas station nearby.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est fréquemment salué comme étant chaud, copieux et un bon début de journée, bien que certains l'aient trouvé bondé ou moyen. Peu d'autres éléments concernant la restauration sur place sont mentionnés.
Avis de voyageur à ce sujet
8
Jennifer
2 janv. 2025
·
A séjourné 1 nuit
Spent a night on my way to Colorado. Convenient location. Grabbed some whataburger next door and then ate the complimentary breakfast before heading out. Ended up staying again on my way back home. Would recommend this place 👍
Spent a night on my way to Colorado. Convenient location. Grabbed some whataburger next door and then ate the complimentary breakfast before heading out. Ended up staying again on my way back home. Would recommend this place 👍
2
Praveen Kumar
30 mars 2024
·
A séjourné 1 nuit
Breakfast place has just 5-6 tables, each 4 seaters, and they are so small that if 4 people put their plates on the table, then there isn’t much space for you to keep your soup bowls and juice/coffee glasses. Very congested. The breakfast area was so congested that if there are like 15-20 people having a breakfast (BF), then I bet that you would definitely had ran into other patrons for at least 4-5 times, forget about the wait times at the toaster or pan cakes… 15-20 minutes minimum. We had to wait like 25 mins to get a table, waiting for a table, just behind a seated family to finish their BF. I had to ask multiple times to refill the BF items like bread, scrambled egg, pan cake mix, plates and more. Finally I had to leave without having the pancakes, because they couldn’t able to refill the pancake mix dispenser. (BF time till 9:30 or 10 AM, but we went in at 8:25 AM)
Breakfast place has just 5-6 tables, each 4 seaters, and they are so small that if 4 people put their plates on the table, then there isn’t much space for you to keep your soup bowls and juice/coffee glasses. Very congested. The breakfast area was so congested that if there are like 15-20 people having a breakfast (BF), then I bet that you would definitely had ran into other patrons for at least 4-5 times, forget about the wait times at the toaster or pan cakes… 15-20 minutes minimum. We had to wait like 25 mins to get a table, waiting for a table, just behind a seated family to finish their BF. I had to ask multiple times to refill the BF items like bread, scrambled egg, pan cake mix, plates and more. Finally I had to leave without having the pancakes, because they couldn’t able to refill the pancake mix dispenser. (BF time till 9:30 or 10 AM, but we went in at 8:25 AM)
8
Andrea
13 déc. 2024
·
A séjourné 1 nuit
Great breakfast, friendly staff.
Great breakfast, friendly staff.
10
Michael
27 juin 2023
·
A séjourné 2 nuits
Clean and comfortable. Biggest plus was the lady handling the breakfast area was excellent. Everything kept fresh and clean. Typical hotel breakfast, but spotless everywhere.
Clean and comfortable. Biggest plus was the lady handling the breakfast area was excellent. Everything kept fresh and clean. Typical hotel breakfast, but spotless everywhere.
6
Julie
28 juin 2025
·
A séjourné 1 nuit
Staff great hotel run down and poor breakfast
Staff great hotel run down and poor breakfast
8
Carla
24 mai 2025
·
A séjourné 3 nuits
Clean,quiet and comfortable. Hot and fresh breakfast. Will definitely stay here again.
Clean,quiet and comfortable. Hot and fresh breakfast. Will definitely stay here again.
10
Veronica
8 déc. 2025
·
A séjourné 1 nuit
Great stay! Room was great, very clean and spacious. Breakfast was excellent. Walls were a little thin, on the first night, kid crying next door, but thankfully they were gone the next few nights.
Great stay! Room was great, very clean and spacious. Breakfast was excellent. Walls were a little thin, on the first night, kid crying next door, but thankfully they were gone the next few nights.
8
Shawn
17 févr. 2025
·
A séjourné 3 nuits
Overall a good stay, place was very clean everywhere I saw. Breakfast was a good selection of coffee, juice, yogurt, cereal, waffles, and hot food items like scrambled eggs, biscuits and a meat. Indoor pool and hot tub were closed for maintenance, I would have maybe used. First floor elevator button was broken-so couldn't call it down to the first floor, with a sign stating such and you could ask staff to go bring it down for you or you could use the stairs. Presumably hasn't been broken long and will get fixed soon. Inside the room was pretty quiet, could here some muffled noises from people passing in hallway. I got concerned when a high school sports team of some sort (not football) stayed overnight, but they were fairly respectful with their noise and inside the room in my bed i never heard them. Front desk ladies were friendly and helpful when needed for small things.
Overall a good stay, place was very clean everywhere I saw. Breakfast was a good selection of coffee, juice, yogurt, cereal, waffles, and hot food items like scrambled eggs, biscuits and a meat. Indoor pool and hot tub were closed for maintenance, I would have maybe used. First floor elevator button was broken-so couldn't call it down to the first floor, with a sign stating such and you could ask staff to go bring it down for you or you could use the stairs. Presumably hasn't been broken long and will get fixed soon. Inside the room was pretty quiet, could here some muffled noises from people passing in hallway. I got concerned when a high school sports team of some sort (not football) stayed overnight, but they were fairly respectful with their noise and inside the room in my bed i never heard them. Front desk ladies were friendly and helpful when needed for small things.
10
Kok Ming
27 août 2023
·
A séjourné 1 nuit
The breakfast was abundant and excellent
The breakfast was abundant and excellent
8
Wayne
26 janv. 2025
·
A séjourné 3 nuits
The breakfast was good.
The breakfast was good.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Jean Baptiste
15 avr. 2023
·
A séjourné 1 nuit
La panne de courant a l'arrivée, les installations vieillotes, serviette de toilette tachée, des pluches un peu partout dans la chambre, rideaux occultant tachés
La panne de courant a l'arrivée, les installations vieillotes, serviette de toilette tachée, des pluches un peu partout dans la chambre, rideaux occultant tachés
8
Bill
5 sept. 2022
·
A séjourné 3 nuits
.
.
2
John
il y a 3 semaines
·
A séjourné 1 nuit
We requested to receive a noon check-out time from the front desk when we checked in. They said it was not a problem. However, we had multiple staff members knock on our door at 10:45 am again at 11:38 am. Each time we told them we had been approved for late check-out at noon. The first person told us to “hurry up.”
We requested to receive a noon check-out time from the front desk when we checked in. They said it was not a problem. However, we had multiple staff members knock on our door at 10:45 am again at 11:38 am. Each time we told them we had been approved for late check-out at noon. The first person told us to “hurry up.”
8
Laura
le mois dernier
·
A séjourné 1 nuit
The bathroom keys were slightly rusty, but the room was clean and the beds comfortable
The bathroom keys were slightly rusty, but the room was clean and the beds comfortable
6
kim
16 août 2026
·
A séjourné 2 nuits
It was okay the only thing was a issue was that there was no towels and that you could not watch TV just select channels. I have never been to a Hawthorne hotel that had select channels. I wish they would have told me it was under construction. I think it should have been discontinued a little bit due to all that but I know next time. Front desk and the people was amazing
It was okay the only thing was a issue was that there was no towels and that you could not watch TV just select channels. I have never been to a Hawthorne hotel that had select channels. I wish they would have told me it was under construction. I think it should have been discontinued a little bit due to all that but I know next time. Front desk and the people was amazing
Politiques de l’établissement
Arrivée
Départ
De 14:00 à 02:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-19: 89.9699992149353USD
- 2026-09-20: 78.9799987297058USD
- 2026-09-21: 86.07600033874512USD
- 2026-09-22: 92.96999494857788USD
- 2026-09-23: 92.96999494857788USD
- 2026-09-24: 92.96999494857788USD
- 2026-09-25: 94.769999394989USD
- 2026-09-26: 97.6967975868225USD
- 2026-09-27: 87.9699933013916USD
- 2026-09-28: 87.9699933013916USD
- 2026-09-29: 87.9699933013916USD
- 2026-09-30: 87.9699933013916USD
- 2026-10-01: 87.9699933013916USD
- 2026-10-02: 97.96999659576416USD
- 2026-10-03: 97.96999659576416USD
- 2026-10-04: 87.9699933013916USD
- 2026-10-05: 87.9699933013916USD
- 2026-10-06: 87.9699933013916USD
- 2026-10-07: 87.9699933013916USD
- 2026-10-08: 87.9699933013916USD
- 2026-10-09: 97.96999659576416USD
- 2026-10-10: 97.96999659576416USD
- 2026-10-11: 87.9699933013916USD
- 2026-10-12: 87.9699933013916USD
- 2026-10-13: 87.9699933013916USD
- 2026-10-14: 87.9699933013916USD
- 2026-10-15: 87.9699933013916USD
- 2026-10-16: 97.96999659576416USD
- 2026-10-17: 97.96999659576416USD
- 2026-10-18: 87.9699933013916USD
- 2026-10-19: 84.24000140838622USD
- 2026-10-20: 87.9699933013916USD
- 2026-10-21: 87.9699933013916USD
- 2026-10-22: 87.9699933013916USD
- 2026-10-23: 97.96999659576416USD
- 2026-10-24: 97.96999659576416USD
- 2026-10-25: 84.24000140838622USD
- 2026-10-26: 93.38760102462768USD
- 2026-10-27: 87.9699933013916USD
- 2026-10-28: 93.38760102462768USD
- 2026-10-29: 93.38760102462768USD
- 2026-10-30: 103.3236024482727USD
- 2026-10-31: 103.3236024482727USD
- 2026-11-01: 93.38760102462768USD
- 2026-11-02: 87.9699933013916USD
- 2026-11-03: 93.38760102462768USD
- 2026-11-04: 93.38760102462768USD
- 2026-11-05: 98.35560173645018USD
- 2026-11-06: 103.3236024482727USD
- 2026-11-07: 103.3236024482727USD
- 2026-11-08: 84.24000140838622USD
- 2026-11-09: 87.25319511947632USD
- 2026-11-10: 93.38760102462768USD
- 2026-11-11: 93.38760102462768USD
- 2026-11-12: 93.38760102462768USD
- 2026-11-13: 103.3236024482727USD
- 2026-11-14: 103.3236024482727USD
- 2026-11-15: 93.24719626388548USD
- 2026-11-16: 93.38760102462768USD
- 2026-11-17: 93.38760102462768USD
- 2026-11-18: 93.38760102462768USD
- 2026-11-19: 92.29680176315307USD
À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 22 h 00. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend le dispositif de sécurité suivant : un détecteur de fumée
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités de départ sans contact disponibles.
- Lit d'appoint : 10.0 USD par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Nettoyage à sec
Ménage
Salle de banquet
Activités
Piscine
Parcours de golf (à proximité)
Équitation
Piscine intérieure
Piscine extérieure
Fitness Center (nearby)
Général
Restaurant
Sauna
Jacuzzi/Bain à remous
Wheelchair Accessible (Limited)
Services
Nettoyage à sec
Ménage
Salle de banquet
Zone fumeurs
Laverie
24-Hour Front Desk
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit