Holiday Inn Express Jamestown by IHG

Check-in Friday afternoon was quick and painless. However, we were notified right away that the pool would be unavailable for our stay (cue disappointed kids) and that there was some construction going on. What wasn't explained was that the construction would be on every floor, blocking access to stair wells, commencing early every morning (including Sunday) and it would be loud, dusty, and intrusive. We came out of our room at one point to a person ripping wallpaper off the wall right next to our door. When we left on Sunday, we had to roll our suitcases over a tarp covered in dust from ceiling plaster removal - it was a total mess. Totally understand that hotels need a refresh - but this really should be done on a floor by floor basis and you shouldn't book guests on that floor while it's being done. Breakfast was solid as usual for a Holiday Inn Express - we purely stay for the rolls. Next time, there should be a heads up email letting you know what the status of the hotel is so that you can decide whether or not you want to stay in an active construction zone.

The hotel was under renovation- we could hardly walk to end of hallway- to our room- Room was so dusty from Sheetrock work- pool was unusable- plan on Grandkids swimming- biggest disappointment was the price - after nothing on reservation site stated about renovation and pool not working- front counter poorly staffed !!! This hotel is very overpriced for value ! Tried talk with staff but front counter was never staffed - Parking lot was hardly passable after snow- all area businesses had cleared lots for several hours and vehicles struggled to maneuver hotel lot - over priced !!!

BREAKFAST WAS VERY GOOD AND PARKING WAS GOOD EASY IN AND OUT TO INTERSTATE

The breakfast was good. The front desk person was friendly and accommodating.

Hotel pool was closed and drained and the breakfast was terrible