Signature Inn San Jose

the room was nice, the area around was not as nice, and there was not much parking

Enough parking

Newly renovated and clean. Parking was close to my room.

Very clean place. Good dining options and walkable in the area. Easy parking. Beds are mid and not the most comfortable, thin blankets.

Fresh smelling and clean. New paint outside and tarred stripped parking lot. Bathroom was weird. Door hits toilet seat so you have to turn sideways, close door and sit down. Sink was wall to wall and an unnecessary artsy ramp sink that left no room for toiletries. Lock your car as neighborhood isn’t the best. Otherwise it was an excellent value for the money.

Pillow cases didn’t look like they had been cleaned. Kinda sketchy.

1st as deposit. I was ask for cash. 2nd bedding had holes 3rd tv did not work 4th looks like the bedroom was on process of remodeling. 5th there was hair everywhere (not clean) I’m sorry but we have stay in different hotels where it was kind of our only options but it was completely the opposite. Here in this hotel the pictures that are shown are not what it is.

Motel clerk really stressed the fact that I was NOT to smoke in the room. But the room reaked of smoke and there were cigarette burns all over the beds. Linen was also dirty.

I didn't like their beds, they were very noisy. not so clean.

This property is dirty and full of bugs. We had to check out and lose out on our money. Very disappointed

Clean room, close to public trans, about a 30 minute walk to downtown

Honestly, this place was pretty gross. The shower had soap buildup and no soap holder. The floors looked dirty, like they hadn’t been mopped in forever. The pillows were terrible — old, flat, and yellowish like they hadn’t been changed in years. Then on Saturday, we woke up to find there was no water at all, and no one even bothered to let guests know ahead of time so we could prepare. On the last night, things got even worse — someone actually tried to come into our room. They knocked twice, the second time very violently, even pounding on the thin windows. It terrified me in the middle of my sleep. Very, very scary situation. Definitely not safe, clean, or comfortable. Never again.

Clean room and great service would recommend to anyone

DO YOURSELF A FAVOR AND DO NOT STAY AT THIS PLACE!!! I arrived late at almost midnight after a day of flying and had to use an outside window with all my luggage standing out in the dark facing the street. The night manager woman had a nasty tone and told me “no pets” even though she could clearly see me as a single woman standing alone with my things, then looked me up and down and said “no visitors” like I was a prostitute. When I got to my room, it had a terrible odor. First red flag. Both of the top comforters were visibly soiled and between the two beds, only 1/4 pillows was somewhat clean. I was so tired from traveling and knew no one in San Jose nor had any other place to go in the middle of the night, that I just laid on top of my coat after treating it with tea tree oil. Around 130am, I was startled awake by a man yelling loudly outside my door, in what sounded like a drug and/or mental breakdown episode, and I could hear two other men trying to calm him down. This lasted an hour. I was too afraid to do anything, as the bolt was missing from the security latch (I had placed my two heavy luggage up against it for some security) and the windows did not close, so I didn’t want them to hear me on the phone. In the morning light I saw just how disgusting the room really was. It was “remodeled” meaning some of the walls were painted, some of were not and warped and covered in grime. The floors were also visibly dirty. The day manager dismissed everything.

It was very clean rooms where nice good location.

Noisy. Airplanes flying over until 1230am and start up again around 630am. And can hear everything going on in the parking lot. No AC. Wall AC didn’t work, visibly dirty & broken. Stuffy room. Check in is difficult. Note that if checking in at night, it’s through a thick window. Can barely hear the staff. Makes it seem like it’s an unsafe area. Not staying again. Sorry.

Comfortable stay. Nice spacious room.

Clean and nice room. Huge shower.

Very affordable rate and trying hard. Please take these suggestions: have the breakfast trash can inside the building; make sure microwave, fridge, and coffee out can all be plugged in; make it so furniture doesn’t have to be moved to plug in a computer while using the desk.

The room was clean and had all the very minimal basics in place. It's strange because there were some nice upgrades that almost made it feel like a higher quality tier hotel, like the big fancy sink and mirror, and the nice shower tiling. But then there were little things missing that made it inconvenient and uncomfortable. There is no kind of shelving or rack in the shower, not even outside the shower, so you have to put soap and shampoo on the floor of the shower. There is no shelving at all in the bathroom and not even a dispenser to hold the toilet paper, so the roll just sits on top of the toilet tank. The towels provided were just two, and they were very small. No washcloths, no other towels at all. And the shampoo provided was in single use paper packets. The light inside the toilet area is automatic, and you can't change this, so if you get up to use the toilet in the middle of the night, you get blasted with light whether you want or not (I prefer to leave the light off or have a very low night light because all that light makes it hard to go back to sleep). And the lighting in the rest of the room, aside from the nice sink/vanity mirror, is that typical ugly hard cold LED lighting that makes everything feel like a laboratory instead of a warm comfortable room to sleep and stay in. I will never understand why people use that lighting, especially in hotels, when soft and warm LED bulbs are just as really available.

Refurbished with modern amenities, smart. TVs, comfortable beds.

Hey! This place was not bad at all for the price!! The room was refinished nicely. The downside; the shower head emitted a stream that would nearly etch stone.. no shelving at all for soap / shampoo.. I'd stay again..

Everything else was okay but the WiFi was truly dreadful and the walls were thin

Very clean place. Good dining options and walkable in the area. Easy parking. Beds are mid and not the most comfortable, thin blankets.

It was close to the airport and was the cheapest. The room AC didn’t cool the room very well, and there were very few outlets accessible. We also had to plug in the mini fridge and wait for a few hours for it to cool down.

Noisy. Airplanes flying over until 1230am and start up again around 630am. And can hear everything going on in the parking lot. No AC. Wall AC didn’t work, visibly dirty & broken. Stuffy room. Check in is difficult. Note that if checking in at night, it’s through a thick window. Can barely hear the staff. Makes it seem like it’s an unsafe area. Not staying again. Sorry.

Checkin: easy and straightforward. Staff asked if I had a floor preference which is always appreciated Free breakfast: a coffee machine like you find in hospitals, several of the options didn’t work and would only dispense water.

signature inn was very pleasantly quiet, clean all amenities were there which were mini fridge, microwave, and coffee pot with plenty of coffee packages with sugar and cream very easy set up of reservation and greeted pleasantly from the person who worked the desk. Thank you very much for a pleasant day and your kindness.

Staff was very helpful and friendly

In regards to the level of customer service, this place is equivalent to the Riz Carlton!! I know its a budget hotel, but they were extremely accommodating as i flew in for the night for my cousins funeral on short notice. It was affordable, exceptionally clean, quiet, close to shops and restaurants, but i cannot stress enough the friendliness of the staff and management. They held my bahgs after my checkout so i could attend my cousins funeral. The manager is incredibly friendly and i cant tell you how much weight a simple smile carries when youve been traveling all day or after attending an emotional service. I will only stay here next time i come to San Jose!!!

Very accommodating.

Check out is at 11 and the property manager didn’t allow to stay after 11:30, deactivated the keys. Inspite of asking the previous day manager this happened. Especially with checkin at 3 pm this happened. The lady is so rude and pushed us out.

I ask for more towels and I left for my meeting came back after in the evening …there still no more towels

Clean room and great service would recommend to anyone

DO YOURSELF A FAVOR AND DO NOT STAY AT THIS PLACE!!! I arrived late at almost midnight after a day of flying and had to use an outside window with all my luggage standing out in the dark facing the street. The night manager woman had a nasty tone and told me “no pets” even though she could clearly see me as a single woman standing alone with my things, then looked me up and down and said “no visitors” like I was a prostitute. When I got to my room, it had a terrible odor. First red flag. Both of the top comforters were visibly soiled and between the two beds, only 1/4 pillows was somewhat clean. I was so tired from traveling and knew no one in San Jose nor had any other place to go in the middle of the night, that I just laid on top of my coat after treating it with tea tree oil. Around 130am, I was startled awake by a man yelling loudly outside my door, in what sounded like a drug and/or mental breakdown episode, and I could hear two other men trying to calm him down. This lasted an hour. I was too afraid to do anything, as the bolt was missing from the security latch (I had placed my two heavy luggage up against it for some security) and the windows did not close, so I didn’t want them to hear me on the phone. In the morning light I saw just how disgusting the room really was. It was “remodeled” meaning some of the walls were painted, some of were not and warped and covered in grime. The floors were also visibly dirty. The day manager dismissed everything.

The property and staff were great, the rooms were very clean and updated recently. The neighborhood was definitely a bit sketchy and not a good place to be out alone alone after dark.

The hotel is clean and conveniently located to San Jose State University. It is under the flight plan to San Jose airport so the airport noise is loud and the traffic on the street is also loud.

the room was nice, the area around was not as nice, and there was not much parking

Alot of food options around the area

Easy access to the Mexican food down the street and accessible to sjsu!

great stay…. first time staying at hotel its very modern and looks like it was remodeled. close to food trucks and its on a busy street but traffic wasnt loud. just waiting for the deposit to be returned

Clean room, close to public trans, about a 30 minute walk to downtown

Very clean place. Good dining options and walkable in the area. Easy parking. Beds are mid and not the most comfortable, thin blankets.

It was close to the airport and was the cheapest. The room AC didn’t cool the room very well, and there were very few outlets accessible. We also had to plug in the mini fridge and wait for a few hours for it to cool down.

Front desk wasn't open so you had to work through a window. Couldn't hear anything and just felt weird. Rooms were clean but lots of road traffic noise.

Checkin: easy and straightforward. Staff asked if I had a floor preference which is always appreciated Free breakfast: a coffee machine like you find in hospitals, several of the options didn’t work and would only dispense water.

Very affordable rate and trying hard. Please take these suggestions: have the breakfast trash can inside the building; make sure microwave, fridge, and coffee out can all be plugged in; make it so furniture doesn’t have to be moved to plug in a computer while using the desk.

Solid experience. Although I was slightly sketched out it was safe. Breakfast was decent

Breakfast needs improve