Romana Hotel - NYC
From
111 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
111 $US
/nuit
À propos de cet établissement
Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit.
Équipements
Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit.
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24, un personnel polyglotte et un ascenseur. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Chambres
Choisissez une des 152 chambres dotées d'une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une baignoire ou une douche est disponible dans la salle de bain.
Emplacement
En choisissant Romana Hotel - NYC, vous profiterez d'un séjour à Long Island City (Queens), à moins de 10 minutes en voiture de Cinquième Avenue et Rockefeller Center. Cet hôtel se trouve à 5,1 km de Central Park et à 5,6 km de Grand Central Terminal.
À proximité
Memorial Sloan-Kettering Cancer Center(2.5 miles)
Cinquième Avenue(2.6 miles)
Plaza Hotel(2.6 miles)
Central Park(2.7 miles)
Hôpital Mount Sinai(2.7 miles)
Musée Solomon R. Guggenheim(2.9 miles)
Rockefeller Center(2.9 miles)
Museum of Modern Art(3 miles)
Cathédrale Saint-Patrick(3 miles)
Siège des Nations unies(3 miles)
Madison Avenue(3 miles)
Carnegie Hall(3 miles)
Chrysler Building(3 miles)
Columbus Circle(3 miles)
Empire State Building(3.1 miles)
Aéroport de New York LaGuardia (LGA)(5.4 miles)
Aéroport de Teterboro (TEB)(15.5 miles)
Aéroport international John F. Kennedy (JFK)(15.5 miles)
Aéroport international de Liberty (EWR)(20.7 miles)
Aéroport international de Stewart (SWF)(66.7 miles)
Wi-fi gratuit
Chambres non-fumeurs
Chambre familiale
Organisation d'excursions
24-Hour Front Desk
Concierge Services
Emplacement
38-59 12th Street, Dutch Kills, Long Island City, New York (et environs), État de New York, États-Unis d’Amérique
Memorial Sloan-Kettering Cancer Center (2.5 miles)
Cinquième Avenue (2.6 miles)
Plaza Hotel (2.6 miles)
Central Park (2.7 miles)
Hôpital Mount Sinai (2.7 miles)
Musée Solomon R. Guggenheim (2.9 miles)
Options de chambre
3
Chambre avec lits jumeaux, plusieurs lits, non-fumeurs
Détails de la chambre
2 Lits Simples
Couchages 2
200 ft²
Wi-Fi (gratuit)TélévisionIsolation acoustique
3
Chambre Double, 1 très grand lit, non-fumeurs
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
200 ft²
ClimatisationWi-Fi (gratuit)Télévision
3
Double Room, 1 Queen Bed
Détails de la chambre
1 Grand Lit Double
Couchages 4
216 ft²
BalconClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs
6.6
Agréable
Basé sur 1 006 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les avis concernant l'hôtel Romana - NYC décrivent un établissement économique situé près du métro, mais de nombreux clients signalent un service, une maintenance et une propreté incohérents, ainsi que des équipements qui ne correspondent pas aux annonces, ce qui entraîne des séjours inégaux allant de corrects à très décevants.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les avis concernant l'hôtel Romana - NYC décrivent un établissement économique situé près du métro, mais de nombreux clients signalent un service, une maintenance et une propreté incohérents, ainsi que des équipements qui ne correspondent pas aux annonces, ce qui entraîne des séjours inégaux allant de corrects à très décevants.
Certains soulignent des chambres propres, des lits confortables et un bon rapport qualité-prix pour les courts séjours avec un accès facile à Manhattan. Les plaintes récurrentes concernent un manque de ménage, des pénuries de serviettes et des équipements qui ne fonctionnent pas ou manquent (eau chaude, clés, Wi‑Fi, rideaux), les chambres donnant souvent une impression d'être inachevées ou dont la taille et les équipements sont mal représentés. Des problèmes de service tels qu'un enregistrement lent, une communication difficile et des erreurs occasionnelles de facturation ou d'attribution de chambre sont également signalés. Le quartier est industriel avec des impressions de sécurité mitigées et un stationnement limité, parfois coûteux ; attendez-vous à un séjour sans fioritures où la commodité peut se faire au détriment de la fiabilité.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les équipements sont limités, avec de nombreux signalements de fonctionnalités annoncées non fournies (pas de petit-déjeuner, de salle de sport ou de café/frigo en chambre) et des pannes ou des défauts fréquents (ascenseur, machine à glaçons, eau chaude, barrière de stationnement, signalisation). Attendez-vous à un minimum d'extras au-delà des éléments de base.
Avis de voyageur à ce sujet
2
Robert
17 oct. 2025
·
A séjourné 5 nuits
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
2
Robert
20 oct. 2025
·
A séjourné 1 nuit
Drove two hours to shower and prep. No hot water. Messy lobby. Ugh.
Drove two hours to shower and prep. No hot water. Messy lobby. Ugh.
4
peter
3 sept. 2025
·
A séjourné 5 nuits
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
4
Kathryn
6 oct. 2025
·
A séjourné 2 nuits
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
4
Isley
25 oct. 2025
·
A séjourné 3 nuits
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
8
Jamie
12 sept. 2025
·
A séjourné 2 nuits
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
4
Melissa
12 sept. 2025
·
A séjourné 1 nuit
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
2
Valerie
8 sept. 2025
·
A séjourné 2 nuits
This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
2
Malani
3 sept. 2025
·
A séjourné 1 nuit
This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..
This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..
2
Ivana
8 oct. 2025
·
A séjourné 1 nuit
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est un problème récurrent : chambres et salles de bains sales, déchets dans les couloirs, poussière de construction, odeurs de fumée et manque de ménage apparaissent souvent. Quelques clients ont trouvé leurs chambres propres, mais les normes semblent peu fiables.
Avis de voyageur à ce sujet
8
Samson
20 oct. 2025
·
A séjourné 7 nuits
Clean room, bathroom was little run down but still good I thought, they didn’t have a do not disturb sign in my room so I asked the front desk if they had anymore but they didn’t. I didn’t require maid service at my stay there, so I wanted the sign. I wouldn’t mind staying again there.
Clean room, bathroom was little run down but still good I thought, they didn’t have a do not disturb sign in my room so I asked the front desk if they had anymore but they didn’t. I didn’t require maid service at my stay there, so I wanted the sign. I wouldn’t mind staying again there.
2
ANGELO PIERGIORGIO
1 sept. 2025
·
A séjourné 2 nuits
The hotel didn’t even have a name tag on. The bed had a massive piece of iron sticking out that I needed to careful to avoid. No wardrobe. No room cleaning. 30 minutes needed for the check in.
The hotel didn’t even have a name tag on. The bed had a massive piece of iron sticking out that I needed to careful to avoid. No wardrobe. No room cleaning. 30 minutes needed for the check in.
10
Nina
12 déc. 2025
·
A séjourné 1 nuit
Very clean room, staff very friendly.
Very clean room, staff very friendly.
4
Erika
10 oct. 2025
·
A séjourné 2 nuits
We stayed two nights and the room wasn't cleaned. The walls were covered in little drawings—not art, but like when you leave your child with a crayon and they start painting the walls. The hotel feels abandoned.
We stayed two nights and the room wasn't cleaned. The walls were covered in little drawings—not art, but like when you leave your child with a crayon and they start painting the walls. The hotel feels abandoned.
2
Stephen
18 oct. 2025
·
A séjourné 4 nuits
Everything was dirty, there was trash on the floor in the hallway for all 5 days, an inch of dust on fake flowers in the lobby, the bathroom toilet seat was broken, the bathroom door had chunks missing from it, and no black out curtains. The staff seemed like they were the related to the owner and just mostly played on their phones
Everything was dirty, there was trash on the floor in the hallway for all 5 days, an inch of dust on fake flowers in the lobby, the bathroom toilet seat was broken, the bathroom door had chunks missing from it, and no black out curtains. The staff seemed like they were the related to the owner and just mostly played on their phones
4
Ping Yee
3 sept. 2025
·
A séjourné 2 nuits
Not very clean at all
Not very clean at all
4
Melissa
12 sept. 2025
·
A séjourné 1 nuit
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
4
Ildiko
30 sept. 2025
·
A séjourné 3 nuits
Dirty Line and towers
Dirty Line and towers
4
Laura
12 sept. 2025
·
A séjourné 1 nuit
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
2
Ivana
8 oct. 2025
·
A séjourné 1 nuit
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont petites et donnent souvent une impression de démodé ou d'inachevé, avec des signalements de mauvaises tailles de lits, de bruit, de meubles ou de rideaux manquants et d'un Wi-Fi peu fiable ; certains clients ont trouvé les lits confortables.
Avis de voyageur à ce sujet
10
Bruno
31 août 2025
·
A séjourné 1 nuit
Small room but very clean and comfortable
Small room but very clean and comfortable
2
Xiangxiang
30 août 2025
·
A séjourné 2 nuits
We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.
We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.
2
Dan
23 sept. 2025
·
A séjourné 1 nuit
Do NOT stay here, complete disaster. How Hotels.com allows them online is beyond me. The room lacked the following: There was no shower curtain and front desk just shrugged. There was no tv remote or a way to turn on the tv. There was no closet. There were two beds that were extremely uncomfortable and lumpy. The sink worked. Although no closet there were a few hooks screwed into the wall. There were several Jesus stickers on the doors and wall.
Do NOT stay here, complete disaster. How Hotels.com allows them online is beyond me. The room lacked the following: There was no shower curtain and front desk just shrugged. There was no tv remote or a way to turn on the tv. There was no closet. There were two beds that were extremely uncomfortable and lumpy. The sink worked. Although no closet there were a few hooks screwed into the wall. There were several Jesus stickers on the doors and wall.
2
Emmanuel
24 août 2025
·
A séjourné 1 nuit
Outdated! Furniture feels like they grab them from a thrift shop, extremely noisy! Good luck trying to get a good night sleep
Outdated! Furniture feels like they grab them from a thrift shop, extremely noisy! Good luck trying to get a good night sleep
4
Kathryn
6 oct. 2025
·
A séjourné 2 nuits
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
4
Melissa
12 sept. 2025
·
A séjourné 1 nuit
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
6
Corey
30 oct. 2025
·
A séjourné 2 nuits
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
4
Laura
12 sept. 2025
·
A séjourné 1 nuit
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
8
meredith
20 oct. 2025
·
A séjourné 3 nuits
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
8
Joel
24 août 2025
·
A séjourné 1 nuit
It was a good place to spend the night with my partner. It was comfortable, clean and friendly staff. The only bad thing was that we got a room without curtains! We had no privacy, and in the morning the sun hit our faces. We couldn't sleep anymore. I feel like this is something that can be resolved immediately, so I didn't exaggerate in my rating and gave it a 4.
It was a good place to spend the night with my partner. It was comfortable, clean and friendly staff. The only bad thing was that we got a room without curtains! We had no privacy, and in the morning the sun hit our faces. We couldn't sleep anymore. I feel like this is something that can be resolved immediately, so I didn't exaggerate in my rating and gave it a 4.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est inconstant, avec de nombreux signalements d'un enregistrement lent ou chaotique, d'erreurs d'attribution de clés et de chambres (y compris des chambres occupées), d'appels ou de messages non retournés, de demandes de serviettes et de ménage ignorées et de frais inattendus occasionnels ; quelques clients ont rencontré un personnel amical.
Avis de voyageur à ce sujet
2
Lizeth
27 sept. 2025
·
A séjourné 2 nuits
Staff, needs good customer service
Staff, needs good customer service
4
Joseph
30 août 2025
·
A séjourné 3 nuits
The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.
The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.
6
Timothy Nolan
29 août 2025
·
A séjourné 3 nuits
They didn’t give us a key card on our first night but the 2nd night they gave us a key
They didn’t give us a key card on our first night but the 2nd night they gave us a key
4
Jennifer
15 déc. 2025
·
A séjourné 2 nuits
You get 1 pillow and they won’t give you anymore no matter how many times you ask. Don’t bother asking to check in early.
You get 1 pillow and they won’t give you anymore no matter how many times you ask. Don’t bother asking to check in early.
2
Michael
21 sept. 2025
·
A séjourné 1 nuit
Don’t do it. The positive reviews have to be fake. Doesn’t show up on navigation as it should. Charged $30 upon arrival for no reason. Key didn’t work first time. No towels - literally air dried - funny, but dumb. 2 small square pillows. Very comfy bed. Just spend the extra and get a real room, this place is not for real. We went down in the morning to request towels and dude literally just added us to a very long list of names and room numbers. We just air dried and got out of there. Literally no towels of any size.
Don’t do it. The positive reviews have to be fake. Doesn’t show up on navigation as it should. Charged $30 upon arrival for no reason. Key didn’t work first time. No towels - literally air dried - funny, but dumb. 2 small square pillows. Very comfy bed. Just spend the extra and get a real room, this place is not for real. We went down in the morning to request towels and dude literally just added us to a very long list of names and room numbers. We just air dried and got out of there. Literally no towels of any size.
6
isaac
27 août 2025
·
A séjourné 1 nuit
Unfriendly staff from the start, the guy at the front desk need to take a shower regularly, he got in the elevator with me because my room key didn't work ( twice ) at first I got an occupied room and walked into an older couple in bed (resting), the elevator was malfunctioning and when I told the receptionist that was unacceptable he simply said " you can cancel if you want " that's the " I'm sorry about the inconvenience" that's usually meaningless but at least it part of the protocol. The Hotel from the outside it looks like an abandoned property, no sign and the name " Romana HOTEL" is nowhere on the building, their room keys say something different. The room was ok and at least the bathroom was clean, at least the cleaning staff are doing a great job. Unfortunately I don't think I would go back to that place ever again.
Unfriendly staff from the start, the guy at the front desk need to take a shower regularly, he got in the elevator with me because my room key didn't work ( twice ) at first I got an occupied room and walked into an older couple in bed (resting), the elevator was malfunctioning and when I told the receptionist that was unacceptable he simply said " you can cancel if you want " that's the " I'm sorry about the inconvenience" that's usually meaningless but at least it part of the protocol. The Hotel from the outside it looks like an abandoned property, no sign and the name " Romana HOTEL" is nowhere on the building, their room keys say something different. The room was ok and at least the bathroom was clean, at least the cleaning staff are doing a great job. Unfortunately I don't think I would go back to that place ever again.
2
Morgan
28 août 2025
·
A séjourné 2 nuits
No latches or deadbolts on room doors, didn’t get a key until the second day and had to be let in by staff to our room, which was complicated by the fact that many times they only had one staff member in the lobby at any given time. Never saw the same staff member more than once. Hotel had clearly seen better days, it looks abandoned from the outside. Finally, although I booked a non-smoking room. they just gave us whatever room had been cleaned, which had a distinct cigarette smoke smell to it—no preparation for any guests prior to arrival, and they took 20 minutes to even find my reservation. The location is convenient but if youre looking for something on a budget you’re better off staying in Jersey.
No latches or deadbolts on room doors, didn’t get a key until the second day and had to be let in by staff to our room, which was complicated by the fact that many times they only had one staff member in the lobby at any given time. Never saw the same staff member more than once. Hotel had clearly seen better days, it looks abandoned from the outside. Finally, although I booked a non-smoking room. they just gave us whatever room had been cleaned, which had a distinct cigarette smoke smell to it—no preparation for any guests prior to arrival, and they took 20 minutes to even find my reservation. The location is convenient but if youre looking for something on a budget you’re better off staying in Jersey.
2
Xu
15 sept. 2025
·
A séjourné 2 nuits
On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.
On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.
2
Jordan Breanne
13 sept. 2025
·
A séjourné 3 nuits
They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.
They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.
4
Diane
24 août 2025
·
A séjourné 2 nuits
The guy at the front door gave me a key to a room that have people in it already,it was such an unpleasant experience #so horrible
The guy at the front door gave me a key to a room that have people in it already,it was such an unpleasant experience #so horrible
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour le métro avec un accès rapide à Manhattan, mais les environs immédiats sont industriels avec des perceptions de sécurité mitigées et le stationnement est limité ou payant.
Avis de voyageur à ce sujet
4
Alix
12 sept. 2025
·
A séjourné 3 nuits
they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!
they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!
6
Dimitar
27 sept. 2025
·
A séjourné 3 nuits
for the money you pay it is reasanable. it is just a few stops with the metro from the manhattan which is the best. for the neihbeirhood you have to be prepared.
for the money you pay it is reasanable. it is just a few stops with the metro from the manhattan which is the best. for the neihbeirhood you have to be prepared.
4
Isley
25 oct. 2025
·
A séjourné 3 nuits
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
8
Jamie
12 sept. 2025
·
A séjourné 2 nuits
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
4
Melissa
12 sept. 2025
·
A séjourné 1 nuit
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
6
Corey
30 oct. 2025
·
A séjourné 2 nuits
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
4
Laura
12 sept. 2025
·
A séjourné 1 nuit
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
2
Candice
5 sept. 2025
·
A séjourné 3 nuits
This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.
This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.
8
meredith
20 oct. 2025
·
A séjourné 3 nuits
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
8
Arleta
17 oct. 2025
·
A séjourné 3 nuits
Clean room, nice staff, subway station close by
Clean room, nice staff, subway station close by
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Plusieurs avis indiquent que les installations de petit-déjeuner ou de restauration annoncées n'étaient pas disponibles, et qu'aucun aliment ou boisson n'était proposé sur place.
Avis de voyageur à ce sujet
2
Robert
17 oct. 2025
·
A séjourné 5 nuits
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
6
Guadalupe
1 sept. 2025
·
A séjourné 4 nuits
The room was more affordable than most nearby options, and the location is excellent—just a 3-minute walk from the subway, which was very convenient. However, the experience had several downsides. Most of the staff were not very friendly or helpful, and there is no secure space to leave luggage before check-in or after check-out. The place offers no real facilities—just a noisy microwave. On top of that, their charges were unclear: beyond the service fee, I was billed an extra amount with no explanation provided.
The room was more affordable than most nearby options, and the location is excellent—just a 3-minute walk from the subway, which was very convenient. However, the experience had several downsides. Most of the staff were not very friendly or helpful, and there is no secure space to leave luggage before check-in or after check-out. The place offers no real facilities—just a noisy microwave. On top of that, their charges were unclear: beyond the service fee, I was billed an extra amount with no explanation provided.
4
peter
3 sept. 2025
·
A séjourné 5 nuits
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
4
Kathryn
6 oct. 2025
·
A séjourné 2 nuits
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
2
Yingjie
8 sept. 2025
·
A séjourné 2 nuits
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Tibille
20 mai 2026
·
A séjourné 4 nuits
J’étais un peu hésitant au vu des commentaires, mais au final j’ai passé un très bon séjour. La chambre était propre, l’eau chaude fonctionnait tous les jours maigres les avis que j’ai pu voir et je n’ai rencontré aucun problème pendant mon séjour. Le personnel était sympathique et professionnel. Concernant le quartier, il est vrai que l’hôtel se situe dans une cité, mais étant venu seul, tout s’est très bien passé et je n’ai pas ressenti une quelconque Insécurité, il faut juste être vigilant. De plus, les transports sont à proximité, ce qui est très pratique. Pour ma part, l’expérience a été largement meilleure que ce que certains avis laissent penser. Et puis pour le tarif à New York, l’hôtel est vraiment bien situé, et on peut pas demander la lune au prix de la chambre et en prime, on a une jolie vue
J’étais un peu hésitant au vu des commentaires, mais au final j’ai passé un très bon séjour. La chambre était propre, l’eau chaude fonctionnait tous les jours maigres les avis que j’ai pu voir et je n’ai rencontré aucun problème pendant mon séjour. Le personnel était sympathique et professionnel. Concernant le quartier, il est vrai que l’hôtel se situe dans une cité, mais étant venu seul, tout s’est très bien passé et je n’ai pas ressenti une quelconque Insécurité, il faut juste être vigilant. De plus, les transports sont à proximité, ce qui est très pratique. Pour ma part, l’expérience a été largement meilleure que ce que certains avis laissent penser. Et puis pour le tarif à New York, l’hôtel est vraiment bien situé, et on peut pas demander la lune au prix de la chambre et en prime, on a une jolie vue
10
Kimberly
18 mai 2026
·
A séjourné 1 nuit
Bien
Bien
4
Theo
11 mai 2026
·
A séjourné 5 nuits
À éviter. Les murs sont très très fins , tout le monde entends tous le monde. Vous vous ferez réveiller en pleine nuit par une des nombreuses portes de votre étage ou autre. La première nuit , un homme a crié et battu son enfant entre 4h du matin et 8h non-stop. C’était vraiment horrible , impossible de dormir sans parler du fait d’entendre ce genre de chose horrible. Le quartier est très hostile aussi , vous n’aurez pas la conscience tranquille. N’y allez surtout pas toute seule si vous êtes une femme. L’hotel reste relativement cher pour le service proposé ; quartier inquiétant, immeuble en rénovation, pas possible de dormir tranquille. Un soir après être rentré très tard , l’ascenseur était HS et j’ai dû monter les 10 étages via les escaliers. Super. En résumé : évitez cet établissement si vous le pouvez. Terrible, sauf la chambre en elle-même si on oublie les murs faits en papier. Je n’y retournerai certainement pas.
À éviter. Les murs sont très très fins , tout le monde entends tous le monde. Vous vous ferez réveiller en pleine nuit par une des nombreuses portes de votre étage ou autre. La première nuit , un homme a crié et battu son enfant entre 4h du matin et 8h non-stop. C’était vraiment horrible , impossible de dormir sans parler du fait d’entendre ce genre de chose horrible. Le quartier est très hostile aussi , vous n’aurez pas la conscience tranquille. N’y allez surtout pas toute seule si vous êtes une femme. L’hotel reste relativement cher pour le service proposé ; quartier inquiétant, immeuble en rénovation, pas possible de dormir tranquille. Un soir après être rentré très tard , l’ascenseur était HS et j’ai dû monter les 10 étages via les escaliers. Super. En résumé : évitez cet établissement si vous le pouvez. Terrible, sauf la chambre en elle-même si on oublie les murs faits en papier. Je n’y retournerai certainement pas.
8
Martin
4 janv. 2026
·
A séjourné 1 nuit
Hôtel bien situé mais aurais besoin de rafraîchissement, mais bien dans l ensemble
Hôtel bien situé mais aurais besoin de rafraîchissement, mais bien dans l ensemble
8
Martin
2 janv. 2026
·
A séjourné 2 nuits
Bel endroit mais l hôtel aurais besoin de rafraîchissement
Bel endroit mais l hôtel aurais besoin de rafraîchissement
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 05:00
Avant 11:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
Afficher plusVous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Considering this hotel for your New York (et environs) trip?
Quel est l'état actuel des tarifs des chambres au Romana Hotel - NYC dans le Queens County ?
Au cours des 60 à 90 prochains jours, les tarifs des chambres au Romana Hotel - NYC dans le Queens County se situent généralement autour de 101 $US par nuit pour deux personnes, allant de 95 $US à 125 $US. Attendez-vous à des tarifs plus bas à des dates moins chargées et à des prix plus élevés pendant les périodes de pointe.
Quelles attractions et quelle ambiance puis-je attendre près du Romana Hotel - NYC ?
Le Romana Hotel - NYC se trouve dans le Queens County, avec un accès facile aux principaux sites de Manhattan, tels que Central Park, le Museum of Modern Art et le musée Solomon R. Guggenheim. L'environnement est fortement axé sur la ville, idéal pour les visites touristiques et les visites de musées.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-15: NO DATA
- 2026-09-16: 189.07096318554687USD
- 2026-09-17: 163.83396546386717USD
- 2026-09-18: 190.8532679904785USD
- 2026-09-19: 196.44848570483398USD
- 2026-09-20: 163.46279710546875USD
- 2026-09-21: 163.2987611364746USD
- 2026-09-22: 164.00724388208008USD
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: 190.8532679904785USD
- 2026-09-27: 129.7256081109619USD
- 2026-09-28: 117.03142794482422USD
- 2026-09-29: 117.03142794482422USD
- 2026-09-30: 113.32534584521484USD
- 2026-10-01: 100.43046624438476USD
- 2026-10-02: 124.26191149926757USD
- 2026-10-03: 124.26191149926757USD
- 2026-10-04: 100.43046624438476USD
- 2026-10-05: 100.43046624438476USD
- 2026-10-06: 100.43046624438476USD
- 2026-10-07: 100.43549007568359USD
- 2026-10-08: 100.43549007568359USD
- 2026-10-09: 124.26191149926757USD
- 2026-10-10: NO DATA
- 2026-10-11: 100.43046624438476USD
- 2026-10-12: 95.0447440456543USD
- 2026-10-13: 100.43046624438476USD
- 2026-10-14: 100.43046624438476USD
- 2026-10-15: 100.43549007568359USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 100.43046624438476USD
- 2026-10-19: 95.0447440456543USD
- 2026-10-20: 94.98937687353515USD
- 2026-10-21: 100.43046624438476USD
- 2026-10-22: 100.43046624438476USD
- 2026-10-23: NO DATA
- 2026-10-24: 124.26191149926757USD
- 2026-10-25: 100.43046624438476USD
- 2026-10-26: 95.0447440456543USD
- 2026-10-27: 95.0447440456543USD
- 2026-10-28: 100.43046624438476USD
- 2026-10-29: 112.34618887182617USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 100.43046624438476USD
- 2026-11-02: 95.00922713378907USD
- 2026-11-03: 95.0447440456543USD
- 2026-11-04: 100.43046624438476USD
- 2026-11-05: 100.43046624438476USD
- 2026-11-06: 124.26730292797852USD
- 2026-11-07: 124.26191149926757USD
- 2026-11-08: 100.43046624438476USD
- 2026-11-09: 95.0447440456543USD
- 2026-11-10: 95.0447440456543USD
- 2026-11-11: 100.43046624438476USD
- 2026-11-12: 100.43046624438476USD
- 2026-11-13: 124.26730292797852USD
- 2026-11-14: 124.26191149926757USD
- 2026-11-15: 100.43046624438476USD
Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: USD 100.00 per accommodation, per stay
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Count on Us (Wyndham).
- Les masques sont obligatoires au sein de l'hébergement pour les clients non vaccinés contre la COVID-19
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- La réception de colis n'est possible que si le client est déjà arrivé dans l'établissement ou arrive le jour de la livraison. Tout colis livré avant l'arrivée du client ou après son départ entrainera sera renvoyé. L'établissement ne saura être tenu responsable en cas d'endommagement ou de perte de marchandises.
- En raison de travaux dans un bâtiment voisin, des nuisances sonores peuvent survenir.
- Modes de paiement sans espèces disponibles pour toutes les transactions et masques obligatoires dans les espaces publics pour les clients non vaccinés.
- Frais pour le parking couvert en libre-service : 35 USD par nuit (entrées/sorties libres)
- Frais pour le parking longue durée couvert : 35 USD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Wi-fi gratuit
Chambres non-fumeurs
Chambre familiale
Organisation d'excursions
24-Hour Front Desk
Concierge Services
Services
Organisation d'excursions
24-Hour Front Desk
Concierge Services
Connexion Internet
Wi-fi gratuit
Général
Chambres non-fumeurs
Chambre familiale
Activités
Fitness Center (nearby)