Is parking available at the property?

Free self-parking is available on-site, and valet parking is also offered. No reservation is required for parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 97 for adults and MYR 49 for children.

Does the property allow pets?

No pets are allowed at this property, including service animals.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of MYR 80 per person. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

Where is the property located in relation to key landmarks?

The hotel is located in Bandar Utama, just a 1-minute drive from 1 Utama and 9 minutes from Mid Valley Megamall. It is approximately 9.3 miles from the Petronas Twin Towers and 9.7 miles from KLCC Park.

Does the property have a swimming pool?

Yes, the property features both an outdoor pool and an indoor pool. The pools are available for guests to enjoy throughout their stay.

What are the policies for guests staying with children?

Children 6 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MYR 134 per night. Advance request or confirmation is required for availability.

One World Hotel Kuala Lumpur

Average nightly price at One World Hotel by month, last 12 months (USD)
Month	Average price
January	US$108
February	US$111
March	US$108
April	US$106
May	US$106
June	US$112
July	US$117
August	US$123
September	US$115
October	US$101
November	US$100
December	US$106

What guests think

At One World Hotel, travellers consistently praise the superb convenience of being directly connected to the 1 Utama mall and nearby MRT, along with generally spacious, comfortable rooms and friendly service that make shopping, dining, and transit especially easy.

Many guests praise the breakfast buffet for its size and variety. Noted issues include aging or poorly maintained fittings in some rooms, occasional odors or smoke, intermittent Wi-Fi or A/C problems, and limited late-night dining. A few also mention gym equipment or pool availability problems and inconsistent handling of VIP benefits or deposits. A practical choice for Petaling Jaya stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym and pool are generally appreciated. A few reviews note equipment maintenance problems or a temporary pool closure.

Related guest reviews

8

Ally

25 Jun 2023

·

Stayed 4 nights

I really liked this hotel. The room was comfortable and kept clean for the 4 days I was there. The gym was great and quiet but the swimming pool was out of action.The breakfast was phenomenal. It was in a great situation - and access to the mall and the food outlets there was great. Front of house staff were so polite and helpful.

8

Vincent

29 Apr 2025

·

Stayed 3 nights

Location is great. But the gym needs some attention. The same equipment down for more than a month and still not fixed. Signs on equipment advise to use sanitizer to wipe down equipment after use but no sanitizer and paper towels available.

10

Vincent

9 Mar 2025

·

Stayed 2 nights

Modern well kept rooms that were comfortable. Breakfast had a good selection of western and local food. Connected to One Utama mall with plenty of shopping and food options. Nice pool and 24hr gym.

10

Jack

2 Apr 2023

·

Stayed 2 nights

Friendly service on arrival! We were allowed an early check-in after requesting (during booking) for tiring evernight flight from overseas. Room is clean and tidy with everything we have expected as guests. They really have put guests first. We can't find any fault during our 2 nights stay.. Welcoming, clean, spacious room, quiet environment, great fitness facilities (had relaxing swim in the clean pool each morning), amazing buffet with so many choices, convenience for drop-off and pick-up.....Thank you for a great experience. Will return and strongly recommended..

10

Gloria

14 Jul 2025

·

Stayed 11 nights

Approximately to the MRT and the mall. Pool was awsome. Staff was friendly.

10

WAKAKO

22 Sept 2025

·

Stayed 4 nights

すぐにショッピングモールに買い物に行けるのが良い。朝食が10:30までというのも助かるし、種類が豊富で毎日メニューが違うのも良い。広くてキレイ。プールもあるし、遊ぶところも直結のショッピングモールにたくさんある。得に家族で宿泊するにオススメです。

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8

Bobby

16 Apr 2024

·

Stayed 5 nights

Great service and attentiveness from staff. Hotel itself is very nice and worthy of a 4.5 star rating. Location is excellent, connected to the massive 1 Utama shopping centre and the Bandar Utama MRT station. Gym is very well equipped and maintained for a hotel gym and the pool is nice though a little small. However our bathroom smelled like stale cigarettes (even though it is a non smoking hotel so sombody may have been smoking near air conditioning vents) and did not dissipate through the night which actually made me sick from the smell especially as it seeped from the bathroom to our room. The hotel though moved us to another bigger room as a result with no further issues.

10

Glen

24 Feb 2023

·

Stayed 5 nights

This is a very good hotel. Very good service and amenities, excellent rooms, excellent restaurants and lots of good shopping nearby. Love the tennis courts and the gym is quite good too. Very pleasing breakfast. We will be back!

10

Chee Wai

9 Jul 2023

·

Stayed 2 nights

Nice big comfy room with a large bathroom. Quiet and elegant hotel yet right next to the MRT station and the huge 1 Utama mall. Breakfast buffet is out of this world with a huge selection and spacious and tastefully furnished eating areas. As good as ever!

10

Glen

26 Aug 2024

·

Stayed 3 nights

Excellent hotel, especially for the price. Helpful and efficient staff. Good gym, tennis courts, and sauna. Nice pool. Great rooms and excellent restaurants. Good bed and room service was great as well. Breakfast is very good too. Huge shopping centre connected to the hotel.

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Cleanliness

Many guests find rooms and common areas clean, with housekeeping generally timely. Some report odors or cigarette smoke in corridors/rooms and occasional pests or dust, indicating inconsistent standards.

Related guest reviews

10

Masayoshi

28 Sept 2025

·

Stayed 1 night

Room was clean and hotel is connected to shopping mall which is easy access.

10

Lien siang

18 Dec 2025

·

Stayed 1 night

Clean room. Convenient location, connecting to mall from lobby.

10

Gerrad De

28 Sept 2025

·

Stayed 1 night

Clean room and good location

8

SENG

21 Jul 2024

·

Stayed 2 nights

It was supposed to be a non smoking hotel but on several occasions, a neighbouring room occupant was smoking and the smoke permeated throughout the corridor and into my room. It was disgusting

6

Juliana

27 Mar 2025

·

Stayed 6 nights

My check in was great and the room was generally clean with working parts this time. Had a faulty toilet seat, unhinged fridge door and choked sinks at other visits. However to our shock there was a cockroach that ran out from behind the TV area on our 5th night. I have written in to the hotel about this, with a video, addressed to the manager, but there was no response. If it wasn't for the location there's really no other reason to stay at this property.

10

Charissa

12 Jul 2024

·

Stayed 9 nights

Clean room and sheets. Timely housekeeping. Courteous and helpful staff. Excellent and diverse range of hot and cold international breakfast.

8

Roger

3 Jan 2026

·

Stayed 4 nights

Rent och välstädat, trevlig personal.

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8

Pang Mui

8 Jun 2024

·

Stayed 3 nights

I am a regular at this hotel and have always enjoyed staying here. This trip they have kindly upgraded my room as part of my vip benefits, which was great! However, they will need to step up on maintaining cleanliness of the room. This morning when I woke up, I found a dead cockroach along the walkway towards the room door to exit. I almost freaked out but luckily it is dead. There was also a stench in the common corridor for days as I walked from lift to my room on 23rd floor. It was like stale food smell. Can improve on the cleanliness of the common corridor. Secondly, i was happy that the hotel provides free laundry of 3 pieces which I did utilize this trip. But when I came home, I then realised the blouse that’s sent for laundry, there were 2 holes right upfront on the blouse that looked like staple marks. My blouse was only worn once, sadly. the hotel should train the staff not to staple our clothes cos some materials can be damaged easily. Generally, I still love to stay here due to good service and convenience, but I do think it is time the hotel renovate and refurbish the rooms and parts of hotel as the wear and tear is becoming quite obvious in the different areas of the hotel.

6

Tessa Wei Fern

30 Oct 2023

·

Stayed 4 nights

The hotel definitely need a refurbish. The corridor has a very strong moldy smell and aircon too. Room is still clean but the smell is not great

8

Eileen Tan

28 Jan 2026

·

Stayed 1 night

Near shopping center. Hotel room nice and clean with facilities. Good breakfast varieties. Never miss to stay in this hotel when back 👍

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Rooms

Rooms are frequently described as spacious and comfortable, with many appreciating modern amenities. Several reviews note aging decor or maintenance issues (e.g., faulty fixtures or temperature control), occasional noise near lift lobbies, and inconsistent Wi-Fi or TV reception.

Related guest reviews

8

Chee

14 Jan 2025

·

Stayed 5 nights

The property is linked to the One Utama Shopping mall which have heaps of dinning option. Although the property room are a bit aged and old. Showers temperature was hard to be adjusted...either too hot or too cold and water pressure wasn't good. Overall service was good.

10

Yew Chong

8 Jun 2025

·

Stayed 2 nights

Best location. 1Utama connected shopping. Luxurious deluxe room size & condition. Will go again.

6

Juliana

27 Feb 2025

·

Stayed 6 nights

My family including a baby has stayed here frequently, at least for a week a month. The rooms near the lift lobbies are extremely noisy as the constant traffic means frequent buzzing of the doors as well as loud human chatter which starts as early as 6am. The reservation manager ignores requests for rooms away from the lift lobby. They don't reply to messages. The rooms are old and require maintainence. For our most current trip in room 814, the sink was clogged up and the toilet seat was broken. We had to waste time being in the room while they unclogged the sink. Toilet seat could not be repaired as they didn't have spare parts. Fridge is not cold. I don't do room service and dial for amenities instead but they make you feel like you are imposing on them. Housekeeping team is friendly and efficient mostly. On my last visit the cabinet door was hanging loose and the wall plugs were not working. Unfortunately we continue to return due to its location. Lastly, take note that they don't provide an invoice if your booking was made through hotels.com/expedia. I do hope the management can improve its customer service for non corporate customers - we are paying customers too!

10

Vincent

9 Mar 2025

·

Stayed 2 nights

Modern well kept rooms that were comfortable. Breakfast had a good selection of western and local food. Connected to One Utama mall with plenty of shopping and food options. Nice pool and 24hr gym.

6

May Lin

17 Jan 2024

·

Stayed 2 nights

The Internet wifi is terribly slow. And im shocked the aircon turned on and off in the room due to cost savings. Making it very uncomfortable to sleep. My ever 1st experience on such aircon encounter. Will not returned

10

Khoo

21 Jan 2024

·

Stayed 2 nights

Large rooms with excellent breakfast spread. Excellent location

2

Juliana

24 Dec 2024

·

Stayed 6 nights

I am reviewing my current stay. We have been to this property many times for our personal trips and always put in a request for a room away from the lift lobby after a terrible experience with the noise. For this trip I was informed that no room had been aet aside for us unlike the previous times and we only discovered that we we just NEXT to the lift lobby when we went up. The door of the cupboard was unhinged and the toilet bowl seat was off, such that zi almost fell off the toilet bowl. The beds were sinking for the first time since using this property. The next morning it was extremely noisy from 7am onwards due to the traffic at the lift lobby. Room beside us had their TV blaring from 9am onwards. I feel like a zombie and it's only the first of my 4 nights here. If you have other choices, STAY ELSEWHERE.

10

Chee Wai

9 Jul 2023

·

Stayed 2 nights

Nice big comfy room with a large bathroom. Quiet and elegant hotel yet right next to the MRT station and the huge 1 Utama mall. Breakfast buffet is out of this world with a huge selection and spacious and tastefully furnished eating areas. As good as ever!

6

Flora

7 Sept 2025

·

Stayed 2 nights

Great location at One Utama where you have access to shopping mall and Many restaurants. The TV reception for our room 18-01 was very bad , while watching the signal can go off and does not get reinstated .

8

Tsz Ho

10 Oct 2024

·

Stayed 2 nights

Bad WIFI speed

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Service

Staff are widely praised as friendly, welcoming and helpful, with efficient check-in for many stays. Some guests cite inconsistent responses to requests or VIP benefits, slow checkout, and occasional unhelpful attitudes.

Related guest reviews

10

Alex

18 May 2025

·

Stayed 1 night

Very nice property and well manage. Staff were exceptional. Friendly and always ready to help.

6

Juliana

27 Feb 2025

·

Stayed 6 nights

My family including a baby has stayed here frequently, at least for a week a month. The rooms near the lift lobbies are extremely noisy as the constant traffic means frequent buzzing of the doors as well as loud human chatter which starts as early as 6am. The reservation manager ignores requests for rooms away from the lift lobby. They don't reply to messages. The rooms are old and require maintainence. For our most current trip in room 814, the sink was clogged up and the toilet seat was broken. We had to waste time being in the room while they unclogged the sink. Toilet seat could not be repaired as they didn't have spare parts. Fridge is not cold. I don't do room service and dial for amenities instead but they make you feel like you are imposing on them. Housekeeping team is friendly and efficient mostly. On my last visit the cabinet door was hanging loose and the wall plugs were not working. Unfortunately we continue to return due to its location. Lastly, take note that they don't provide an invoice if your booking was made through hotels.com/expedia. I do hope the management can improve its customer service for non corporate customers - we are paying customers too!

10

Jack

2 Apr 2023

·

Stayed 2 nights

Friendly service on arrival! We were allowed an early check-in after requesting (during booking) for tiring evernight flight from overseas. Room is clean and tidy with everything we have expected as guests. They really have put guests first. We can't find any fault during our 2 nights stay.. Welcoming, clean, spacious room, quiet environment, great fitness facilities (had relaxing swim in the clean pool each morning), amazing buffet with so many choices, convenience for drop-off and pick-up.....Thank you for a great experience. Will return and strongly recommended..

8

Wai Yhee

21 Nov 2025

·

Stayed 5 nights

Very good helpful staff and excellent customer service going beyond to make us feel comfortable and welcome.

4

Colum

22 Jan 2025

·

Stayed 1 night

Near one utama, otherwise poor. Rooms were standard. No CNN, complimentary drinks and snacks was nice. Breakfast food quality standard was poor. The food at the pool is non existent, most things on the menu not available and staff do not understand the menu. The restaurant downstairs closes between meals and there is literally no food available at 10pm. The staff at the checkin initially did not bother to call for room availability at checkin

10

Ang

21 Jun 2025

·

Stayed 2 nights

Excellent service all around.

10

sabrina

28 Jul 2025

·

Stayed 1 night

Very friendly staff

10

kin chee

20 Dec 2023

·

Stayed 1 night

Check in process very fast. Staff friendly and helpful. Hotel adjoining a large mall, good for shopping and eating.

8

Siu Ling

6 Apr 2023

·

Stayed 8 nights

The unnecessarily large amount taken as "security deposit" on check-in is very off-putting, as well as the arrogant attitude of the check in clerk when questioned about the size of the deposit. [What's wrong with the old system of having your card details?] Then when I checked out, I expected them to just reverse the amount taken as deposit. But no, they said it was easier for them to just do a whole new charge for the entire stay. Then refund the previous charges + security deposit. And THEN they informed me that the reversal of the charges would only happen after a week and up to 14 days after my check out. The charges for my stay was approximately RM 3,500. They had charged RM4,200 to my card (including security deposit). So I was expected to put up with RM7,700 on my credit card while they took their own sweet time to refund my money???? I said no and insisted they refund the RM3,500 immediately and then reverse the security deposit amount as well. This whole charge practice is a nonsense. Leaves a very bad taste in the mouth.

10

Robin

22 Apr 2025

·

Stayed 1 night

Great stay experience even though it was a short stay. Staff were all very helpful and thoughtful. Very convenient location next to the mall with many dining and shopping options.

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Location

Exceptionally convenient, directly connected to the 1 Utama mall with plentiful dining, shopping and easy MRT access. A few note distance from central KL and heavy local traffic at rush hour.

Related guest reviews

10

NAGEINDRAN

5 May 2024

·

Stayed 5 nights

Great Hotel with knowledgeable and friendly staff.Attached to the best mall in PJ. Very convenient to shop, eat and relax.

10

Choon Gun

16 Sept 2025

·

Stayed 3 nights

Superb location and convience with integrated mall

10

Mary

14 Feb 2025

·

Stayed 2 nights

Near MRT, great dining and shopping in 1utama mall.

8

Donald

20 Feb 2024

·

Stayed 2 nights

Good hotel, good value for money. Poor traffic in the area was unbearable at rush hour

8

Mei

29 Mar 2023

·

Stayed 3 nights

Location very conveniently located. Attached to a big shopping mall.

8

KAH NAI

11 Mar 2024

·

Stayed 5 nights

Excellent location and good service

10

TAN

29 Sept 2024

·

Stayed 2 nights

Second time staying here. Very friendly staff, clean rooms and amenities. In one of the big shopping mall with coach terminal. Place is very convenient. Plenty of restaurants, good food and shopping choices.

10

Kenneth

24 Jul 2023

·

Stayed 3 nights

I chose this hotel because of the link to the shopping mall!

10

Fung Chong

25 Jan 2024

·

Stayed 2 nights

Exellent location, next to One Utama shopping Centre. MRT is just next to hotel,plenty of restaurants at the shopping centre. Highly recommended If you want to stay away from the tourist area

10

Lee Lian

19 Jun 2024

·

Stayed 2 nights

Love the location. And connected to the big mall

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Dining

Breakfast is frequently praised for its large variety and quality. Some guests found the selection repetitive over time, noted average food quality in places, and reported limited or unavailable late-night or poolside options.

Related guest reviews

10

Felicia

23 Apr 2023

·

Stayed 1 night

Very convenient hotel for short trips as the mall connected to it is huge and you can probably find everything you need there. The variety of food for breakfast is also impressive but the quality of food was so-so.

10

Patricia

25 Nov 2024

·

Stayed 1 night

Breakfast provided is scrumptious

8

Casey

10 Oct 2023

·

Stayed 1 night

We stayed for 1 night as a transfer point. Staff, room & property overall is top notch. Had a few issues. Tried 2x to order our meals with the tv and wasted an hour because it did not work. I called down to make my order and finally received. I did not get the 50rym dining discount I was supposed to get as a platinum member. No upgrade, no dining discount…nothing. The food was underwhelming & barely warm when received. The bread pudding was horrible it tasted like challah bread sitting in milk…no sugar, no vanilla…no flavor. I was tempted to go down to the kitchen to show them how to make it better. At 7:09am I was awaken by the phone making a weird loud piercing noise. I picked up the phone and it stopped. It happened 3 more times between 709am and 1145am. I told the front desk before checking out so they could fix before the next guest arrive. I would recommend this hotel because of its location & convenience. I just hope they give people the member benefits they post because it feels a bit like false advertising. I also hope they fix whatever technical issues they are having in room 1728 because I really really hate to be woken early for no reason.

8

Koon Jeong

22 Jun 2025

·

Stayed 4 nights

Good as always, but the breakfast buffet has remained the same, not much variation, at least in the last two years.

10

Simon

1 Nov 2025

·

Stayed 3 nights

Excellent breakfast

4

Colum

22 Jan 2025

·

Stayed 1 night

Near one utama, otherwise poor. Rooms were standard. No CNN, complimentary drinks and snacks was nice. Breakfast food quality standard was poor. The food at the pool is non existent, most things on the menu not available and staff do not understand the menu. The restaurant downstairs closes between meals and there is literally no food available at 10pm. The staff at the checkin initially did not bother to call for room availability at checkin

10

Alan

27 Jan 2024

·

Stayed 1 night

Great breakfast. Must t try

10

Chee Wai

9 Jul 2023

·

Stayed 2 nights

Nice big comfy room with a large bathroom. Quiet and elegant hotel yet right next to the MRT station and the huge 1 Utama mall. Breakfast buffet is out of this world with a huge selection and spacious and tastefully furnished eating areas. As good as ever!

6

Colum

24 Jan 2025

·

Stayed 3 nights

Hotel room was good, restaurant quality availability and service level is poor. No food after 10pm for people who are late arrivals. Breakfast is mostly ultra processed food rather than freshly made at the hotel bar the egg station. No welcome at the hotel or restaurant and do not order at the pool as they have no idea of the menu.

10

Kam To

17 Oct 2025

·

Stayed 2 nights

Nice breakfast and buffet dinner, and a very big mall adjacent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $134	12 $103	13 $109	14 $112	15 $102	16 $102	17 $102
18 $97	19 $107	20 $104	21 $107	22 $101	23 $101	24 $101
25 $140	26 $145	27 $145	28 $151	29 $151	30 $151	31 $145

Su	Mo	Tu	We	Th	Fr	Sa
1 $151	2 $104	3 $104	4 $107	5 $104	6 $107	7 $104
8 $102	9 $104	10 $107	11 $107	12 $107	13 $103	14 $107
15 $107	16 $107	17 $107	18 $107	19 $107	20 $107	21 $107
22 $107	23 $107	24 $107	25 $107	26 $104	27 $104	28 $245
29 $104	30 $104

One World Hotel

Prices for One World Hotel

Monthly average prices

About this property

Location

Room options

Executive Room, 2 Twin Beds

Family Suite

Junior Suite

Executive Room, 1 King Bed

Superior Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Superior Room, 1 King Bed

Deluxe Room, 1 King Bed

Guest reviews of One World Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about One World Hotel

Considering this hotel for your Kuala Lumpur (and vicinity) trip?

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