亞歷山卓西凱富套房飯店

The left Elevator has been broken for over a month per a guest that frequently stays during work travels.

The location was good. But, our room, with the beds' headboards, was right against the elevator shaft. And yes, it was loud. If you stay there, make sure to request a room away from the elvator. We stayed for 4 nights. TWO of those days the elevator was not working at all for several hours, about 2 to 2.5 hours. We were on the 7th floor. We had to drag our luggage up and down twice. Walk up and down. Without luggage it was already a workout, but not with luggage! They did not even post the out of order signs until a long time later. Breakfast was just okay, times not convenient for a holiday weekend, ended even on a holiday at 9 am.

Major elevator remodel happening & elevator is down often forcing you to walk up. As we were on floor 7 this was a problem. No date as to when it will be finished.

My stay of choice going to the DC area. Just a few mins drive to the metro. And they have an EV charger. Also clean, quiet, nice bed.

only two elevators, one broken when we arrived and the other broke the next day, we had to take the stairs to 8th floor, some people were waiting in lobby until someone went to fix it. they should have fixed the first elevator since the beginning.

Check in was quick and easy. Service was great. Only problem were the elevators. Over a 4 night stay. When we checked in one of the elevators were down by the time we checked out both elevators were down. When you have 8+ floors... that is unacceptable.

Check in was fast. There was plenty of parking, our room was clean, and the bed was comfortable. Breakfast was a typical hotel breakfast with variety. I would recommend staying here.

This hotel deftness a renovation. The hook in the back of the bathroom door had been pulled off and there were cracks in the floor in places. The ac unit is incredibly noisy. Some problems were not the hotels fault. There was an accident that occurred overnight when a car flipped off the highway and caused a temporary power failure. One great benefit for us was the free electric charging station which was the main reason we choose this hotel.

Pool closed

This property has performed an act of false advertisement. Me and my family chose this location because on the Orbitz site its a swimming pool included in the photographs and while checking in I asked about the pool and was told it's no longer a pool I was highly disappointed because my family and I was looking forward to swimming on the property.

String smell of marijuana, no curtains except transparent tulle, not super clean or in good condition, lobby felt a little sketchy checking in the first night.

The room was honestly so dingy, and the air conditioning made the room so humid that everything felt wet. Never again.

My family and I were in town for a family reunion. We chose this property because my sister and I stayed here last year and were very pleased. Unfortunately, this was not the case this time. Here’s why. 1. Bed bugs. My grandson switched from his original room to another room because the fridge didn’t work. It was in the second room where he was bitten. The desk clerk switched his room immediately. But because I booked the stay via a third party app, the hotel manager could not offer a refund. Instead, she offered my family items from the “gift shop,” which consisted of chips, soda and cups of instant noodles. 2. For the first two days, the air in the hallway on our floor didn’t work. 3. On Sunday, the water was shut down for five hours for a plumbing issue. They put signs up around the lobby area and in the elevators a couple of days prior. 4. The hotel now only offers room service every two or three days unless you ask for daily cleaning. This meant that we had to ask for fresh towels almost everyday. Needless to say, we won’t be staying here in the future.

The breakfast was average, the room had ants in it .

Too many ants in the room Even on our bed when we were sleeping there That was very bad

Old hotel, smelled bad everywhere, lots of dust in reception area and surroundings are unclean, paint peeling off everywhere, receptionist are not welcoming and in the room, TV is damaged smelled bad, couple of roaches visited and the bath tub and surroundings are old and unclean Breakfast is ok but the food is not fresh and we have to buy everything including wqter for exorbitant prices from reception area Only one lift out of 2 is working and for such a huge building its bad as we always had to wait for the lift Hotel is in an unsafe area and dont bother about electric charging which is a very slow charger only 2 of them and allowed for only 2 hrs

What appeared to mold in the bathroom the smell of dog was strong. I had to clean and disinfect to have it smell better

Clean room & friendly staff. Decent breakfast & plenty parking spaces. We will be back.

The room had what we needed and appeared to be clean. Housekeeping removed trash & wet towels daily. An individual was daily outside cleaning up parking lot. Decent bed & appreciated the refrigerator. The facility is in need of inside cosmetic care. A lot of visible "wear & tear". A negative was a urine odor noted upon exiting elevator on our floor. The room had a peculiar odor as well. No exhaust fan in bathroom.

The accommodations were extremely comfortable. I do need to point out that there were small ants in the room, primarily on the bathroom counter. I also need to point out and congratulate the honesty and integrity of your staff. Not realizing that we left an expensive piece of jewelry in the room until an hour after our departure; we called and your staff found the item and we were able to retrieve it later that day.

Pros: complimentary breakfast with Lots of food options and workers constantly restocking items, make your own waffles, bacon, eggs, toast and bagels, pre-packaged muffins and danishes, yogurt, oatmeal, drinks. lots of parking and it’s free, easy check in, friendly staff. Cons: very small rooms, could barely fit my toddlers blow up mattress on the floor, it was wedged between the bottom of the bed and the bureau. Rooms were dated, paint chipping, etc. room was loud from street traffic, luckily we had a sound machine. Only one elevator working so it was a longer wait.

I was in town to see family and it was a very nice room . Comfortable bed and pillows

On a scale of 1 to 10, I would give this hotel a rating of 6. I hate to do that because it should be an 8. We had a great stay and they did everything right except the shower water pressure is extremely low (at least in our room). Each day (we stayed there 4 days) we asked if it could be fixed and we were told they were working on it and it would be fixed by the next day. I guess we were just getting the run around because nothing changed. I hate to say we wished we would have stayed somewhere else because they did everything else so wonderfully (especially the breakfast) but showers are pretty important and my family made fun of me for picking a lame hotel as a result of the water pressure. If I could rate this hotel without including low water pressure issue, again it would have been an 8 (and water pressure would have been a 2).

The Window’s curtains are ripped off , the light from the light poles is directly facing my room. I feel like I was sleeping outside, it’s was not pleasant at all. I recommend anyone considering this hotel to check in advance for a room with complete curtains

Liked the ambiance. Did not like the water pressure in the bathroom and that the window blinds could not be drawn close . There was a bright light in our room all through the night

The location is good, but rest is average or below average. The elevator issue is the biggest problem. Waiting time 8 minutes at morning. The room is good, but why is curtains can' t cover a whole window? Sleep ing with a light from the street is not best expirence!!

Really run down property. The housekeeping staff had done their best, but it’s so old and smelly and falling apart. There’s no fan and the windows don’t open so it’s uncomfortably humid. Paint is just peeling away from the walls all over the room, microwave was broken, and the bathroom door had absorbed so much water that the bottom is swollen and cracking and cannot close. Also incredibly loud. 95 and Van Dorn noises all night, you can hear every door in the corridor close all night, and the ceilings are SO thin that people walking can keep you up. Housekeeping vacuuming the room above mine was nearly as loud as if they were in the room with me. Very small room as well which was ok for a single but would have been uncomfortable with 2 people.

Okay hotel for a short stay. Room had weird smell, might have previously been a smoking room before it was converted to a nonsmoking room. Bed was worn out. Room was clean but lobby wasn’t. Staff was friendly.

Free parking and access to room early. Rooms overlook 95 so they are loud most of the time. Water pressure in the bathrooms is sub-standard

The flush handle on toilet was broken, tub drain was very slow, curtains on windows couldn't be closed had bright parking lot lights coming into room all night.

The staff was extremely rude and the phones don’t work in the room you can’t call front desk and nobody is ever at the front desk to begin with someone’s always coming from the back and leave you standing there for minutes

Staff was not supportive. Do not go to this hotel.

Breakfast was good, area was clean. Desk staff were friendly, cleaning staff were efficient

Clean room but staff was not nice and welcoming at all even if you asking about your need they just ignored you even they don’t bother to answer no. Breakfast also was not good at all .

The general manager harassed my teenage son and threatened to call the cops on him because he was throwing rocks in the back of the building away from everyone at the ground. And she threatened to call the cops. This happened within 20mins of Check in.

Clean room & friendly staff. Decent breakfast & plenty parking spaces. We will be back.

Fantastic staff

The staff was just amazing and helpful. I got the pleasure of speaking with the operations manager, I think maybe her name was Michelle? but she introduced herself as the ops manager so I know for sure that is right. The breakfast was incredible- so much value for the price of the hotel. If I had any complaint is that there weren't any restaurants within walking distance. I know about Uber Eats and GrubHub but we wanted to go out.

Suite was perfect for our family. Staff was very friendly.

The young lady at the front desk, Emily, was fantastic. They had a slight hiccup with the elevators and she quickly came up with a room on the ground floor. She was very helpful helping us find a restaurant. BUT... The bath tub doesn't drain well. I'd recommend this hotel to others and we'd stay here again.

Good value for Alexandria and downtown DC along the Blue line. Great breakfast! One elevator was broken. The location is a bit awkward, though, as you can walk to the Van Dorn Metro station but there are no safe ways to get there without having to cross a busy street in front of the hotel. There are no sidewalks or crosswalks around.

The hotel is very convenient to Van Dorn Metro. It was a nice, comfortable stay but the hotel is older. One of the elevators doesn’t work. The hotel halls and other areas could use a major cleaning. The room itself was clean.

Right off highway getting in / out not easy

It's safe and easy access to transportation

Housekeeping was great! Breakfast was good, plenty of options! Short drive to D.C.

Very clean a comfortable, stuff friendly and helpful. Only one thing is that nothing is walking distance from there. But I would recommend it to anyone and will stay there again

My stay of choice going to the DC area. Just a few mins drive to the metro. And they have an EV charger. Also clean, quiet, nice bed.

Reviews were mixed for this hotel, but I thought it was good. Pros-breakfast, comfortable bed and pillows, cleaning service each day even though they say every 3 days, and coffee/tee/lemon water in lobby. Cons- though it should be walkable to the metro, it really isn’t. It’s on a busy street on a hill. We did the park and ride for $4.95 a trip—well worth it.

Right off the highway, so we were able to leave and return really easily. Also the staff was very nice and accomidating with providing me a toothbrush and toothpaste when i forgot mine. The breakfast was outstanding the whole time!!!!

Very easy to get anywhere (interstates,local attractions, places to eat). Under renovation,door latch needs repaired...

The bacon was like grease sticks. The breakfast was very suspicious, it was hair in the eggs from the man's beard who was cooking. He didn’t have on a mask or chef wear. They were very unsanitary. The shower water didn’t heat up at all in my room but the sink water did get hot. The elevator made rattling noises as it went up and down. However, Ms. Hope at front desk was very polite and my room was clean.

Breakfast is 2/10

The hotel was spotless! The walk-in shower was a dream, and the bed was so comfy, it felt like I was back home. It was definitely the best bed I’ve ever slept in! And the breakfast buffet was clean and delicious. I couldn’t stop eating!

Breakfast was not so good: they cooked only scrambled eggs and overcooked bacon. The others things was from supermarket.

Enjoyed our stay! Continental breakfast was great! Will be staying again!!!

The sink barely drains in 514. It was inconvenient to only have one elevator operational off the lobby, especially after breakfast and everyone headed for the elevator. The room and bathroom were clean. Their morning breakfast buffet was very good.

Right off the highway, so we were able to leave and return really easily. Also the staff was very nice and accomidating with providing me a toothbrush and toothpaste when i forgot mine. The breakfast was outstanding the whole time!!!!

Check in was fast. There was plenty of parking, our room was clean, and the bed was comfortable. Breakfast was a typical hotel breakfast with variety. I would recommend staying here.

Only one elevator is functioning. It is making people to wait for 10 to 15 min each time. And elevator stops on each floor since so many people are waiting. It makes it extremly annoying around breakfast time and check out time. Breakfast is a joke. Terrible few choices that are not even eidable. Waffles mashine is not working properly and waffles are not removable.

Overall, a decent stay. It is a very active hotel (with guests coming and going frequently). Was a bit disappointed in the breakfast selection(although the gentleman that runs the kitchen does an amazing job). The same food items were served every morning (waffles, eggs, bacon/sausage, yogurt, pastries, and toast), grateful for a meal, but it did get old after a week. Some repairs should be made (looked a bit run down, you can hear everything outside of your door, bathroom could use some upgrades in the shower, etc.) The shower temperature was amazing, front desk was very helpful and kind. It was annoying that I had to walk to the front desk to get new towels when room service was literally on my floor. (They refused to give towels if they weren't servicing your room). The bed was comfy and clean. Close Proximity to the freeway, fast food locations, and stores.