Thunderbird Motel

No ID needed for the check in, nor any credit card. Room had no TV, no towels, no toilet paper, had not been cleaned for at least a month, dried blood on the underside of the toilet set! I called Hotels.com immediately & they were very helpful getting me into a new hotel. I did not feel safe for myself or my car in the Thunderbird lot.

I was slightly hesitant to say anything but I'm going to make just as much noise as all the riff raff that was located at this freakin mess of a motel did to me all weekend. For some reason, I thought this was the place I stayed at years ago because I looked at the property pictures. Upon pulling up I realized how big of a mistake I made picking this place. The room was still dirty when I walked in, the floor had crumbs and spill stains all over, the wall looked like kids were putting there dirty feet all over and the bathroom toilet was full of ashes and dirt. I told the front desk guy and he told 'housekeeping' to go back and clean. Little did anyone notice that I did some recon work and that supposed 'housekeeper' opened the door, holding a roll of paper towels and not even 3 seconds later comes out and shuts the door. When I walked in, it was obvious he did absolutely nothing. After I ended up cleaning to a bearable level, it wouldn't have been as bad if guys selling drugs weren't planting themselves in front of my room door all night..talking and laughing. Then when not 1 but 4 roaches made their presence known on day 1.5 that is when I made the decision to come home. I've stayed at trashier places that didn't have roaches or drug dealers in front like this place. I'm sorry for some of those folks who seem to be living there but something has to change. This place is unacceptable! I need a partial refund especially since I left a day early.

When I arrived at the Thunderbird Motel, they told me there were no available rooms despite the fact that I had already been charged for my reservation. I was then redirected to different motel down the road where I was told I would be given a room. I truly don't know how to describe how disgusting the room was. I messaged the Thunderbird in online with no reply and when I called no one answered. You'd be better off staying in a homeless shelter.

I never stayed here. They transferred me to their other motel, the Deluxe Inn. Sam who runs the place was excellent and very accommodating. I had a great sleep.

The place was filthy! Ac didn’t work in one room so they moved me and then that room was so dirty, the toilet didn’t work so if I had to use the bathroom I had to go to another room to use it!! It was absolutely terrible