Hotel Santa Catalina
200 $US
/nuit
Moyenne pour septembre
Prix pour Hotel Santa Catalina
Sélectionnez les dates pour voir les prix et les disponibilités
200 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Hotel Santa Catalina, les prix par nuit s'élèvent en moyenne à 186 $US pendant le mois le moins cher (août) et à 339 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 283 $US |
| février | 339 $US |
| mars | 297 $US |
| avril | 263 $US |
| mai | 200 $US |
| juin | 198 $US |
| juillet | 207 $US |
| août | 186 $US |
| septembre | 200 $US |
| octobre | 280 $US |
| novembre | 251 $US |
| décembre | 254 $US |
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sept. · 200 $US
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Le plus cher : février (env. 339 $US)
Le moins cher : août (env. 186 $US)
À propos de cet établissement
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine extérieure et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel de style colo...
Équipements
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine extérieure et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel de style colonial, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Les espaces événements de cet hôtel comprennent un centre de conférence et 6 des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Muxgo by Borja Marrero, l'un des 3 restaurants de cet hôtel et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Détendez-vous devant un verre au bar en bord de piscine ou dans un des 3 bars/lounges de l'hébergement. Un petit déjeuner buffet est servi en semaine de 07 h 00 à 10 h 30 et le week-end de 07 h 30 à 11 h 00 (en supplément).
Chambres
Les 204 chambres de l'hébergement vous invitent à la détente et comprennent un minibar. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec un sèche-cheveux et des peignoirs est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et une bouilloire électrique. Le service d'entretien est assuré tous les jours.
Emplacement
Santa Catalina, a Royal Hideaway Hotel est la solution idéale pour un séjour à Las Palmas en plein centre, à quelques pas du site Parc Doramas et à 5 min en voiture du site Cathédrale de Santa Ana. Cet hôtel de luxe se trouve à 3,1 km de Plage de Las Canteras.
À proximité
Parc Doramas(0.1 miles)
Musée Néstor(0.1 miles)
Parc Romano(0.4 miles)
Plage de Las Alcaravaneras(0.6 miles)
Plages de Las Palmas(0.6 miles)
Plaza de la Feria(0.8 miles)
Fontaine Fuente Luminosa(0.8 miles)
Avenue commerçante José Mesa y López(1 miles)
Marché Central(1 miles)
Parc San Telmo(1.2 miles)
Plaza de España(1.2 miles)
Calle Triana(1.3 miles)
Casino Las Palmas(1.4 miles)
Centre d'Art La Regenta(1.4 miles)
Théâtre Cuyás(1.4 miles)
Aéroport principal le plus pratique pour rejoindre Santa Catalina, a Royal Hideaway Hotel : Aéroport de Las Palmas Grande Canarie (LPA)(14.7 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Emplacement
León y Castillo, 227, Las Palmas, Iles Canaries, Espagne
Parc Doramas (0.1 miles)
Musée Néstor (0.1 miles)
Parc Romano (0.4 miles)
Plage de Las Alcaravaneras (0.6 miles)
Plages de Las Palmas (0.6 miles)
Plaza de la Feria (0.8 miles)
Avis des voyageurs sur Hotel Santa Catalina
9.2
Superbe
Basé sur 1 449 avis vérifiés
Qui séjourne ici ?
Affaires
12%
Couples
58%
Familles
17%
Groupes
6%
Solo
5%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, les clients louent le charme historique, les magnifiques jardins et piscines, ainsi que le personnel généralement chaleureux, tout en soulignant des délais de service occasionnels, des frais supplémentaires pour certaines zones et une qualité variable des chambres.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, les clients louent le charme historique, les magnifiques jardins et piscines, ainsi que le personnel généralement chaleureux, tout en soulignant des délais de service occasionnels, des frais supplémentaires pour certaines zones et une qualité variable des chambres.
La piscine sur le toit est souvent réservée aux clients des suites et l'accès au spa peut nécessiter une réservation ou des frais, et le coût du stationnement est à noter. Les chambres allient style classique et confort, bien que certains clients mentionnent l'obscurité, le bruit provenant des lieux à proximité ou des problèmes de climatisation et de salle de bain. Le petit-déjeuner impressionne constamment, tandis que la qualité des restaurants et la rapidité du bar varient. Attendez-vous à une oasis de ville raffinée avec d'excellentes prestations, mais avec quelques bizarreries de service et d'accès.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, dont un espace sur le toit avec un accès limité aux clients ne séjournant pas en suite ; le spa est bien réputé mais nécessite souvent des réservations ou des frais supplémentaires. La vue du bar sur le toit et les jardins paysagers sont remarquables, tandis que le stationnement est payant.
Avis de voyageur à ce sujet
10
Pascal
11 oct. 2023
·
A séjourné 4 nuits
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
8
Katharine
17 nov. 2024
·
A séjourné 1 nuit
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
10
Ravinder
5 janv. 2025
·
A séjourné 5 nuits
The only thing we could fault is that there is policy on guests reserving sunbeds with a towel very early in the morning, so you often can't get a sunbed in the sun which is part of the reason we were drawn to the hotel, for the pool area, which is lovely.
The only thing we could fault is that there is policy on guests reserving sunbeds with a towel very early in the morning, so you often can't get a sunbed in the sun which is part of the reason we were drawn to the hotel, for the pool area, which is lovely.
10
Amir
17 nov. 2025
·
A séjourné 7 nuits
Bra rum, Det finns alla moderna funktioner trots att byggnaden är från 1800 talet. Mycket charmigt. Mycket bra SPA med trevlig personal.
Bra rum, Det finns alla moderna funktioner trots att byggnaden är från 1800 talet. Mycket charmigt. Mycket bra SPA med trevlig personal.
10
Keiko
23 févr. 2026
·
A séjourné 2 nuits
Very elegant hotel with lots of amenities. Staff are attentive, respond quivkly to any requests Several swimming pools. The pool on the rooftop is very beautiful
Very elegant hotel with lots of amenities. Staff are attentive, respond quivkly to any requests Several swimming pools. The pool on the rooftop is very beautiful
10
Florentina
1 juil. 2025
·
A séjourné 7 nuits
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
10
Mads
10 mars 2025
·
A séjourné 3 nuits
A wonderful hotel with high standards all over the line. The rooftop is only accessible for non suite guests after 5pm. Same goes for the spa but you can pay your way in there. The breakfast was top top class and of course Cava and/or Mimosa is there as well😅 All in all, one of the better hotels I have been to. I believe it is one of two six star «Gran Lujo" hotels on Gran Canaria
A wonderful hotel with high standards all over the line. The rooftop is only accessible for non suite guests after 5pm. Same goes for the spa but you can pay your way in there. The breakfast was top top class and of course Cava and/or Mimosa is there as well😅 All in all, one of the better hotels I have been to. I believe it is one of two six star «Gran Lujo" hotels on Gran Canaria
10
Thomas
3 juin 2025
·
A séjourné 3 nuits
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
10
Benjamin
13 juil. 2025
·
A séjourné 7 nuits
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
8
Reza
13 sept. 2025
·
A séjourné 5 nuits
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est généralement saluée, mais plusieurs critiques font état de lacunes et de problèmes d'entretien, notamment des problèmes de drainage dans la salle de bain, des parasites occasionnels et un manque de ravitaillement ou de la poussière dans les chambres.
Avis de voyageur à ce sujet
10
Kirsi
15 déc. 2025
·
A séjourné 4 nuits
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
10
Pascal
11 oct. 2023
·
A séjourné 4 nuits
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
8
Sebastien
16 janv. 2022
·
A séjourné 8 nuits
Seules les suites sont convenables et la propreté laisse à désirer nous avons eu 2 jours de suites la visite de cafards
Seules les suites sont convenables et la propreté laisse à désirer nous avons eu 2 jours de suites la visite de cafards
6
Fiona
12 oct. 2024
·
A séjourné 3 nuits
Very elegant hotel with spectacular gardens. However once you get on the elevator to your room the experience goes downhill. The ceiling in the elevator was covered with dirty spots. The wallpaper down the hallways was lifting and the woodwork was chipped in many places. The carpets needed steam cleaning and a good vacuum. Our room was about 85 when we arrived. The AC was off and didn’t function properly. Luckily there was a ceiling fan. The was a large cockroach dead in the living room. The bathroom floors were dirty and had hairs. The sofa in the living room was too large for the wall it was placed against so it was cockeyed. Neither the pillows or mattresses had protective covers. The balcony was huge but sparsely decorated leaving little sitting room. The shower oddly had wallpaper and there was mold in the corners. I felt like I was staying at a tired vacation rental. This hotel has wonderful bones but lots of deferred maintenance. The pools and rooftop bar were lovely.
Very elegant hotel with spectacular gardens. However once you get on the elevator to your room the experience goes downhill. The ceiling in the elevator was covered with dirty spots. The wallpaper down the hallways was lifting and the woodwork was chipped in many places. The carpets needed steam cleaning and a good vacuum. Our room was about 85 when we arrived. The AC was off and didn’t function properly. Luckily there was a ceiling fan. The was a large cockroach dead in the living room. The bathroom floors were dirty and had hairs. The sofa in the living room was too large for the wall it was placed against so it was cockeyed. Neither the pillows or mattresses had protective covers. The balcony was huge but sparsely decorated leaving little sitting room. The shower oddly had wallpaper and there was mold in the corners. I felt like I was staying at a tired vacation rental. This hotel has wonderful bones but lots of deferred maintenance. The pools and rooftop bar were lovely.
6
John Andrew
21 janv. 2025
·
A séjourné 10 nuits
Very limited choice for lunch and dinner. Housekeeping was not good. Otherwise it was a lovely property with mostly helpful and polite staff
Very limited choice for lunch and dinner. Housekeeping was not good. Otherwise it was a lovely property with mostly helpful and polite staff
10
Sandra
1 juin 2024
·
A séjourné 3 nuits
Very clean
Very clean
4
Anthony
23 déc. 2025
·
A séjourné 1 nuit
We stay here for one / two nights every year. Unfortunately this years room wasn’t great. (232) there was a smell when we entered of drains. The room ac also didn’t work properly so the smell lingered. The basin drain leaked into the basin drawer, which ruined my toiletry bag and toothbrush. The shower was the main problem, the drain didn’t work and so the water flooded the room. We needed to use the towels to dry the floor which was super dangerous and slippery. All in all not a great stay, which was really disappointing. Normally this is a good hotel, however for the premium price of the rooms we may look elsewhere next time and try a different brand.
We stay here for one / two nights every year. Unfortunately this years room wasn’t great. (232) there was a smell when we entered of drains. The room ac also didn’t work properly so the smell lingered. The basin drain leaked into the basin drawer, which ruined my toiletry bag and toothbrush. The shower was the main problem, the drain didn’t work and so the water flooded the room. We needed to use the towels to dry the floor which was super dangerous and slippery. All in all not a great stay, which was really disappointing. Normally this is a good hotel, however for the premium price of the rooms we may look elsewhere next time and try a different brand.
10
James
25 janv. 2026
·
A séjourné 1 nuit
Hotel was stunning and well kept, food was excellent and the service was warm and geniune from everyone we met.
Hotel was stunning and well kept, food was excellent and the service was warm and geniune from everyone we met.
10
Björn
17 avr. 2022
·
A séjourné 7 nuits
Väldigt bra hotell med mycket bra frukost och fantastiska restauranger. Trevlig pianobar. Dock var städet lite si så där. Ont om dricksglas i rummet. Bara fyra stycken inklusive tandborstglas
Väldigt bra hotell med mycket bra frukost och fantastiska restauranger. Trevlig pianobar. Dock var städet lite si så där. Ont om dricksglas i rummet. Bara fyra stycken inklusive tandborstglas
4
Heikki
21 févr. 2023
·
A séjourné 4 nuits
Hotel is well located between old town and commercial center. Building is gorgeus, bed was good as well shower. They have a dangerous problem. The shower unit leaked water to the polished marble floor in the bedroom. We did not notice this in the dimm room and after the shower my wife slipped. It is more slipery than ice. Luckily she got only bruises, no bones broken. But this is life threatening problem. We reported and claimed this to the staff, but it seemed, that not real understanding and more denial than correct actions. We sealed the shower with towels for the rest of the time. So a nice hotel with a big danger, not recommended.
Hotel is well located between old town and commercial center. Building is gorgeus, bed was good as well shower. They have a dangerous problem. The shower unit leaked water to the polished marble floor in the bedroom. We did not notice this in the dimm room and after the shower my wife slipped. It is more slipery than ice. Luckily she got only bruises, no bones broken. But this is life threatening problem. We reported and claimed this to the staff, but it seemed, that not real understanding and more denial than correct actions. We sealed the shower with towels for the rest of the time. So a nice hotel with a big danger, not recommended.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Chambres et suites élégantes et confortables, souvent avec balcon et décor classique, certains notant des lits très confortables et des équipements utiles. Les inconvénients incluent des agencements sombres, une vue limitée, du bruit provenant des lieux à proximité ou du toit, ainsi que des particularités de la climatisation ou de l'éclairage.
Avis de voyageur à ce sujet
10
Kirsi
15 déc. 2025
·
A séjourné 4 nuits
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
10
Matthew
28 janv. 2025
·
A séjourné 5 nuits
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
8
Jacqueline
15 févr. 2025
·
A séjourné 7 nuits
The public spaces were lovely and the staff friendly, efficient and helpful. Breakfast had plenty of choice and the quality was good. Served on a pretty terrace made for an enjoyable experience. The bedroom and bathroom were extremely attractive but lighting was a little confusing and the room was a tad on the dark side. Our balcony which was supposed to have garden views looked out onto other bedrooms opposite and they were very close. Because of this there was very little sun or privacy.
The public spaces were lovely and the staff friendly, efficient and helpful. Breakfast had plenty of choice and the quality was good. Served on a pretty terrace made for an enjoyable experience. The bedroom and bathroom were extremely attractive but lighting was a little confusing and the room was a tad on the dark side. Our balcony which was supposed to have garden views looked out onto other bedrooms opposite and they were very close. Because of this there was very little sun or privacy.
10
Sharon
29 juin 2025
·
A séjourné 1 nuit
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
8
susan
12 oct. 2025
·
A séjourné 7 nuits
The hotel is lovely and staff are warm and welcoming. There is a pool on the roof which is great for a dip in the heat and a larger pool downstairs which was also great and never too crowded. We used the spa frequently and were delighted to find its use was free as we had booked a suite. We invested in a suite for this holiday as we were celebrating a special anniversary. Although the suite was spacious and comfortable, the way it was laid out with large wooden shutters separating the bedroom and sitting room that couldn't be moved made the bedroom dark with no window of its own.
The hotel is lovely and staff are warm and welcoming. There is a pool on the roof which is great for a dip in the heat and a larger pool downstairs which was also great and never too crowded. We used the spa frequently and were delighted to find its use was free as we had booked a suite. We invested in a suite for this holiday as we were celebrating a special anniversary. Although the suite was spacious and comfortable, the way it was laid out with large wooden shutters separating the bedroom and sitting room that couldn't be moved made the bedroom dark with no window of its own.
10
Timothy
18 mars 2023
·
A séjourné 1 nuit
Worst bed ever. I could feel the springs. Safe was locked when we got there, requested someone to open it, they never showed up. Shower door leaks, giant puddle. No free water. Staff and restaurants were very good! Very clean.
Worst bed ever. I could feel the springs. Safe was locked when we got there, requested someone to open it, they never showed up. Shower door leaks, giant puddle. No free water. Staff and restaurants were very good! Very clean.
10
Peter
11 avr. 2025
·
A séjourné 2 nuits
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
10
Paul
21 févr. 2025
·
A séjourné 4 nuits
Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
10
Zeeshan Ahmad
4 déc. 2024
·
A séjourné 5 nuits
Booked a room with balcony. Very quite and comfortable environment with parks on both sides. Good location.
Booked a room with balcony. Very quite and comfortable environment with parks on both sides. Good location.
8
Gary
9 févr. 2024
·
A séjourné 7 nuits
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme chaleureux, professionnel et serviable. Les problèmes récurrents incluent le service lent au bar, l'occasionnelle impolitesse ou une mauvaise gestion des problèmes, ainsi que des retards à l'enregistrement/départ ou pour les demandes.
Avis de voyageur à ce sujet
8
Sally
27 mars 2025
·
A séjourné 6 nuits
This hotel is a beautiful oasis in the city. The facilities and staff were all excellent. It is a 40/50 urban walk from the old town & main beach. Our only disappointments were a very long wait to check out (over an hour) and a disturbed night following a wedding in the hotel. The wedding noise was not an issue but tidying the outdoor space just outside our rooms went on until the early hours - worth checking
This hotel is a beautiful oasis in the city. The facilities and staff were all excellent. It is a 40/50 urban walk from the old town & main beach. Our only disappointments were a very long wait to check out (over an hour) and a disturbed night following a wedding in the hotel. The wedding noise was not an issue but tidying the outdoor space just outside our rooms went on until the early hours - worth checking
10
Shibu
14 juil. 2025
·
A séjourné 4 nuits
From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
10
Cassandra
7 oct. 2025
·
A séjourné 7 nuits
Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories.
Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories.
10
Sidney Charles
29 nov. 2025
·
A séjourné 10 nuits
The outstanding quality with wonderful staff.
The outstanding quality with wonderful staff.
4
Stefan
3 janv. 2026
·
A séjourné 2 nuits
Beautiful hotel but really bad service
Beautiful hotel but really bad service
10
Damian
8 sept. 2025
·
A séjourné 3 nuits
Excellent customer service and clearness.
Excellent customer service and clearness.
8
Sika Kim
23 oct. 2022
·
A séjourné 7 nuits
Virkeligt skønt hotel. Især vip swimmingpool på taget. Desværre var servicen ikke god nok til et 5 stjernet hotel. Personalet forstod ikke engelsk, betjeningen utrolig langsom både ved morgenmaden og i lobby baren. Aftenen før vi skulle hjem, aftalte vi med receptionen at de skulle bestille en taxa til os om natten til lufthavnen. Men der kom ingen taxa. Og der var ingen mennesker i receptionen eller uden ved døren. Så vi måtte gå ud (midt om natten ) med vores kufferter mv. , og finde en taxa. Generelt et rigtig smukt hotel med alle faciliteter, men personalet/ servicen er ringe.
Virkeligt skønt hotel. Især vip swimmingpool på taget. Desværre var servicen ikke god nok til et 5 stjernet hotel. Personalet forstod ikke engelsk, betjeningen utrolig langsom både ved morgenmaden og i lobby baren. Aftenen før vi skulle hjem, aftalte vi med receptionen at de skulle bestille en taxa til os om natten til lufthavnen. Men der kom ingen taxa. Og der var ingen mennesker i receptionen eller uden ved døren. Så vi måtte gå ud (midt om natten ) med vores kufferter mv. , og finde en taxa. Generelt et rigtig smukt hotel med alle faciliteter, men personalet/ servicen er ringe.
4
Carl
31 mars 2025
·
A séjourné 2 nuits
Rating: 3/10 – A 5-Star Hotel with 3-Star Service Let me start by highlighting the few positive aspects of my stay: The bathroom, bed, and curtains were well-maintained and provided a decent level of comfort. The curtains effectively blocked out sound from the polo area at the nearby hotel, but unfortunately, they did not fully block out interior noise. For instance, you could still hear doors closing when other guests entered or exited their rooms. However, if you decide to open the curtains, you will be greeted with the loud sounds of a polo game from the neighboring hotel. The noise level is so high that it feels like you're in the middle of a football stadium. The Bar: It took an unacceptable 40 minutes to receive a drink at an almost empty bar. The timeline was as follows: 10 minutes to receive a menu, another 10 minutes to place the order, 10 minutes to deliver food, and finally, another 10 minutes for the first drink to arrive. A total of 40 minutes for the first drink with cold food? This is far from what I would consider an acceptable hospitality experience. The Bar Upstairs: The service here was much faster, and the drinks were of good quality. However, the view from the bar overlooks an industrial port, which I would not describe as charming. The "Garden View": I'll let the pictures speak for themselves. To actually see the "garden view," you have to stretch your neck out from the balcony. It's disappointing to see a 5-star hotel resorting to such 3-star t
Rating: 3/10 – A 5-Star Hotel with 3-Star Service Let me start by highlighting the few positive aspects of my stay: The bathroom, bed, and curtains were well-maintained and provided a decent level of comfort. The curtains effectively blocked out sound from the polo area at the nearby hotel, but unfortunately, they did not fully block out interior noise. For instance, you could still hear doors closing when other guests entered or exited their rooms. However, if you decide to open the curtains, you will be greeted with the loud sounds of a polo game from the neighboring hotel. The noise level is so high that it feels like you're in the middle of a football stadium. The Bar: It took an unacceptable 40 minutes to receive a drink at an almost empty bar. The timeline was as follows: 10 minutes to receive a menu, another 10 minutes to place the order, 10 minutes to deliver food, and finally, another 10 minutes for the first drink to arrive. A total of 40 minutes for the first drink with cold food? This is far from what I would consider an acceptable hospitality experience. The Bar Upstairs: The service here was much faster, and the drinks were of good quality. However, the view from the bar overlooks an industrial port, which I would not describe as charming. The "Garden View": I'll let the pictures speak for themselves. To actually see the "garden view," you have to stretch your neck out from the balcony. It's disappointing to see a 5-star hotel resorting to such 3-star t
6
Antonia
17 févr. 2024
·
A séjourné 2 nuits
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
6
Moulaye Idriss
1 juin 2024
·
A séjourné 3 nuits
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé à côté d'un parc entre la vieille ville et la plage, offrant une base paisible avec accès à la ville. Il se trouve à quelques pas des principaux sites touristiques, mais les taxis et les bus sont faciles d'accès ; certains signalent du bruit provenant des installations sportives à proximité.
Avis de voyageur à ce sujet
10
Laura
25 avr. 2025
·
A séjourné 7 nuits
Beautiful historical hotel with excellent facilities. Very centrally located in the city
Beautiful historical hotel with excellent facilities. Very centrally located in the city
10
Adriana Christina
7 avr. 2025
·
A séjourné 5 nuits
Mooi hotel, leuke locatie tussen een park.
Mooi hotel, leuke locatie tussen een park.
10
Florentina
1 juil. 2025
·
A séjourné 7 nuits
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
10
Arlene
5 févr. 2024
·
A séjourné 6 nuits
Fantastic rooms and setting. Also loved location.
Fantastic rooms and setting. Also loved location.
10
Michael
10 oct. 2024
·
A séjourné 2 nuits
Grymt bra hotell och en extremt bra frukost, skönt poolområde. lite långt från centrum men taxi är billigt.
Grymt bra hotell och en extremt bra frukost, skönt poolområde. lite långt från centrum men taxi är billigt.
8
Ailsa
30 janv. 2024
·
A séjourné 5 nuits
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
10
Brigitte
1 avr. 2025
·
A séjourné 14 nuits
Tolle Lage am Park Santa Catalina. Die Bushaltestellen, um in beide Teile von Las Palmas zu gelangen, sind auch für Gehbeeinträchtige gut zu meistern. Das stilvoll und elegant eingerichtete Haus empfängt seine Gäste mit perfektem Service. Wir haben uns rundum wohl gefühlt und unseren Aufenthalt sehr genossen.
Tolle Lage am Park Santa Catalina. Die Bushaltestellen, um in beide Teile von Las Palmas zu gelangen, sind auch für Gehbeeinträchtige gut zu meistern. Das stilvoll und elegant eingerichtete Haus empfängt seine Gäste mit perfektem Service. Wir haben uns rundum wohl gefühlt und unseren Aufenthalt sehr genossen.
10
Peter
11 avr. 2025
·
A séjourné 2 nuits
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
8
Gary
9 févr. 2024
·
A séjourné 7 nuits
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
10
Anicuta
26 août 2025
·
A séjourné 7 nuits
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est un point culminant en termes de qualité et de variété. La restauration sur place est variable : certains plats excellents (notamment au 1890/Poemas), mais d'autres trouvent la nourriture au bord de la piscine ou au bar du hall moyenne, chère ou lente, et la demi-pension peut nécessiter une réservation.
Avis de voyageur à ce sujet
8
N
3 juin 2025
·
A séjourné 2 nuits
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
10
Jane
2 janv. 2025
·
A séjourné 9 nuits
The hotel has an older charm but is absolutely up-to-date with amenities and style. It is spotlessly clean everywhere. All staff in every area are knowledgeable, helpful, respectful and very friendly. The only surprise we found was the extra charge to use the rooftop pool area and a bed charge for the wellness pool area. This did not spoil our stay, however. We stayed half board and the food in the restaurant was fabulous. A great choice, well cooked and beautifully presented. The staff in this restaurant were particularly friendly and accommodating (I am ceoliac, so have to be careful). Breakfast choice is vast and I was so pleased to see extra items for gluten free guests. We really did have a lovely time and would most certainly return to the Santa Catalina!
The hotel has an older charm but is absolutely up-to-date with amenities and style. It is spotlessly clean everywhere. All staff in every area are knowledgeable, helpful, respectful and very friendly. The only surprise we found was the extra charge to use the rooftop pool area and a bed charge for the wellness pool area. This did not spoil our stay, however. We stayed half board and the food in the restaurant was fabulous. A great choice, well cooked and beautifully presented. The staff in this restaurant were particularly friendly and accommodating (I am ceoliac, so have to be careful). Breakfast choice is vast and I was so pleased to see extra items for gluten free guests. We really did have a lovely time and would most certainly return to the Santa Catalina!
10
Florentina
1 juil. 2025
·
A séjourné 7 nuits
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
8
Mihai
9 déc. 2024
·
A séjourné 6 nuits
There are a few aspects here that the management should take into account if they are to live up to their five-star status. We had a lovely stay, good accommodation, good food, but some services need to be improved. The La Bodeguita restaurant, where we had half board included, requires you to call every day and make an appointment. Like any person who goes on holiday where it is warm and you also have a beach, of course you leave. The problem is that when you call to make an appointment, many times no one answers, their excuse is that they are very busy. Coming back from the beach, you go to the restaurant in person to make a reservation but to your surprise you find out that 6, 7, 8 pm is not possible because the tables are occupied. The only thing left is to eat after 8 pm, which we are not very happy about. Then another problem that needs to be solved. The preferential treatment of customers. We do not drink alcohol, so I will only order water or a non-alcoholic beer after the meal. You order from the waiter and he is very unfriendly (and here I would like to specify that only that older gentleman with gray hair and more solid like that) had that behavior), brings you the bottle, which he leaves on your table and that's it. The neighbor at the next table orders a bottle of wine which the waiter brings him and then pours into his glasses. As for these waiters, it is visible from a distance that they are somehow selective with the customers, to not use a harsher word.. Thx
There are a few aspects here that the management should take into account if they are to live up to their five-star status. We had a lovely stay, good accommodation, good food, but some services need to be improved. The La Bodeguita restaurant, where we had half board included, requires you to call every day and make an appointment. Like any person who goes on holiday where it is warm and you also have a beach, of course you leave. The problem is that when you call to make an appointment, many times no one answers, their excuse is that they are very busy. Coming back from the beach, you go to the restaurant in person to make a reservation but to your surprise you find out that 6, 7, 8 pm is not possible because the tables are occupied. The only thing left is to eat after 8 pm, which we are not very happy about. Then another problem that needs to be solved. The preferential treatment of customers. We do not drink alcohol, so I will only order water or a non-alcoholic beer after the meal. You order from the waiter and he is very unfriendly (and here I would like to specify that only that older gentleman with gray hair and more solid like that) had that behavior), brings you the bottle, which he leaves on your table and that's it. The neighbor at the next table orders a bottle of wine which the waiter brings him and then pours into his glasses. As for these waiters, it is visible from a distance that they are somehow selective with the customers, to not use a harsher word.. Thx
10
GRANT
5 nov. 2024
·
A séjourné 2 nuits
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
10
Benjamin
13 juil. 2025
·
A séjourné 7 nuits
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
10
Daryl James
12 déc. 2024
·
A séjourné 5 nuits
Really excellent breakfast with lots of choice and beautiful breakfast setting, wonderful rooms with comfortable bed, the hotel is set I really stunning grounds. Very nice pool which was a bit cold in December, limited food menu pool side for lunch, staff were good but did not walk around taking any drink orders, always had to order each drink at the bars. A high end 5 star hotel, will be back
Really excellent breakfast with lots of choice and beautiful breakfast setting, wonderful rooms with comfortable bed, the hotel is set I really stunning grounds. Very nice pool which was a bit cold in December, limited food menu pool side for lunch, staff were good but did not walk around taking any drink orders, always had to order each drink at the bars. A high end 5 star hotel, will be back
10
Siv
16 nov. 2025
·
A séjourné 4 nuits
This hotell is magnificent. Its difficult to compare with most hotels. Its both old and modern. Lovely breakfast. Lovely pool with a very nice man to help you. Clean nice room. If anything negative we would comment on the resturant 1860. The service is not excellent, warm rosewine, tender loin was good, but hardly any vegetables and sous was cold. Not so good, and next visit we had iberico meat that was dry and not good. The bill was wrong and no excuses. Actually the waiter was rude. We asked where to tell about this and he told us on the internet. We could not tell the chef!. But the stay was good in the hotell. It was our 36 wedding day. We even did get a bottle of cava from the hotel. The woman in the travelguide help room, was so helpfull and nice.
This hotell is magnificent. Its difficult to compare with most hotels. Its both old and modern. Lovely breakfast. Lovely pool with a very nice man to help you. Clean nice room. If anything negative we would comment on the resturant 1860. The service is not excellent, warm rosewine, tender loin was good, but hardly any vegetables and sous was cold. Not so good, and next visit we had iberico meat that was dry and not good. The bill was wrong and no excuses. Actually the waiter was rude. We asked where to tell about this and he told us on the internet. We could not tell the chef!. But the stay was good in the hotell. It was our 36 wedding day. We even did get a bottle of cava from the hotel. The woman in the travelguide help room, was so helpfull and nice.
8
Richard
10 févr. 2025
·
A séjourné 2 nuits
Great hotel and excellent breakfast however the Mediterranean restaurant was awful and expensive. Would not recommend or return great hotel to stay in but don’t eat there
Great hotel and excellent breakfast however the Mediterranean restaurant was awful and expensive. Would not recommend or return great hotel to stay in but don’t eat there
8
Einar
13 janv. 2024
·
A séjourné 1 nuit
Fantastic historical hotel with beautiful garden. The room was very nice and clean. Downside was the experience at the lobby bar. We ordered a couple of sandwiches which was absolutely not eatable. The French fries was raw. Made us feel sick and uncomfortable. We gave this feedback to the waiter but he didn't care and we had to pay it all. Big minus.
Fantastic historical hotel with beautiful garden. The room was very nice and clean. Downside was the experience at the lobby bar. We ordered a couple of sandwiches which was absolutely not eatable. The French fries was raw. Made us feel sick and uncomfortable. We gave this feedback to the waiter but he didn't care and we had to pay it all. Big minus.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
4
Kenza
29 juil. 2026
·
A séjourné 7 nuits
Hôtel haut standing mais le service de chambre ne follow pas le standing. Nous avions eu plusieurs jours sans ravitaillement du mini bar/café + passage aléatoire pour le nettoyage des chambres (des fois même à 9h du matin alors que l'on dort ...). Un verre c'est cassé dans la chambre, le ménage de la chambre a été fait sans nettoyer le verre par exemple. Autant le cafard dans la chambre n'était pas du ressort de l'hotel, autant le nettoyage et la qualité des prestations dépendent pleinement de l'hotel. Heureusement que l'objectif était de passer du temps sur les plages de l'île...
Hôtel haut standing mais le service de chambre ne follow pas le standing. Nous avions eu plusieurs jours sans ravitaillement du mini bar/café + passage aléatoire pour le nettoyage des chambres (des fois même à 9h du matin alors que l'on dort ...). Un verre c'est cassé dans la chambre, le ménage de la chambre a été fait sans nettoyer le verre par exemple. Autant le cafard dans la chambre n'était pas du ressort de l'hotel, autant le nettoyage et la qualité des prestations dépendent pleinement de l'hotel. Heureusement que l'objectif était de passer du temps sur les plages de l'île...
10
Anne-Marie
1 nov. 2025
·
A séjourné 3 nuits
Le coffre fort ne fonctionnait pas facilement Pas d aide reçue malgré deux demandes.
Le coffre fort ne fonctionnait pas facilement Pas d aide reçue malgré deux demandes.
10
Celine
18 juil. 2025
·
A séjourné 7 nuits
Un hôtel classique avec deux personnel sympathique, des espaces de vie agréables, de bons restaurants à l’hôtel et dans les environs, un positionnement parfait pour visiter Las Palmas. Nous y avons passé une semaine très agréable!
Un hôtel classique avec deux personnel sympathique, des espaces de vie agréables, de bons restaurants à l’hôtel et dans les environs, un positionnement parfait pour visiter Las Palmas. Nous y avons passé une semaine très agréable!
10
Nathalie
14 juil. 2025
·
A séjourné 2 nuits
L’acceuil par Eduardo à la réception pour le check-in a été un réel plaisir dès notre arrivée ! Nous avons beaucoup aimé notre séjour dans cet hôtel mythique. La manière dont il a été restauré est assez incroyable, mêlant ancien et moderne parfaitement. La situation, le jardin, les salons, le roof top et sa piscine, les autres piscines, le service. Tout était parfait ! Et le buffet du petit déjeuner le matin excellent ! Le parking c’est 20 euros par jour, c’est un peu cher mais vous n’avez à vous soucier de rien : vous rentrez et vous sortez quand vous voulez. Il ne manquait qu’une chose : une petite visite historique des lieux avec des anecdotes du passé. Peut-être une prochaine fois ? Même si de nombreuses photos sont affichées dans quelques couloirs, d’anciennes clefs aussi pour ma part j’aurais souhaité en savoir plus sur l’histoire de l’hôtel...
L’acceuil par Eduardo à la réception pour le check-in a été un réel plaisir dès notre arrivée ! Nous avons beaucoup aimé notre séjour dans cet hôtel mythique. La manière dont il a été restauré est assez incroyable, mêlant ancien et moderne parfaitement. La situation, le jardin, les salons, le roof top et sa piscine, les autres piscines, le service. Tout était parfait ! Et le buffet du petit déjeuner le matin excellent ! Le parking c’est 20 euros par jour, c’est un peu cher mais vous n’avez à vous soucier de rien : vous rentrez et vous sortez quand vous voulez. Il ne manquait qu’une chose : une petite visite historique des lieux avec des anecdotes du passé. Peut-être une prochaine fois ? Même si de nombreuses photos sont affichées dans quelques couloirs, d’anciennes clefs aussi pour ma part j’aurais souhaité en savoir plus sur l’histoire de l’hôtel...
10
descudet
13 avr. 2025
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A séjourné 1 nuit
Bonjour L’hôtel est très propre , le personnel sympa et avenant et le spa très bien Le seul bémol est la literie avec des matelas et des sommiers non digne d’une suite (creux au milieu des matelas et sommier qui craque) Le restaurant la bodeguita était très bien
Bonjour L’hôtel est très propre , le personnel sympa et avenant et le spa très bien Le seul bémol est la literie avec des matelas et des sommiers non digne d’une suite (creux au milieu des matelas et sommier qui craque) Le restaurant la bodeguita était très bien
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Las Palmas ?
Quel est le prix moyen des chambres au Santa Catalina, a Royal Hideaway Hotel - Gran Lujo ?
Au cours des 60 à 90 prochains jours, le prix des chambres au Santa Catalina, a Royal Hideaway Hotel - Gran Lujo à Las Palmas de Gran Canaria est généralement d'environ 253 $US par nuit pour deux personnes, allant de 245 $US à 476 $US aux périodes de pointe.
Quel est le meilleur moment pour visiter le Santa Catalina, a Royal Hideaway Hotel - Gran Lujo afin d'éviter la foule ?
Juin est le mois le plus calme pour visiter le Santa Catalina, a Royal Hideaway Hotel - Gran Lujo à Las Palmas de Gran Canaria, avec un nombre de visiteurs beaucoup plus faible qu'en automne. Octobre est le mois de plus forte demande, alors planifiez à l'avance si vous voulez éviter les périodes de pointe.
Quel mois est le moins cher pour séjourner au Santa Catalina, a Royal Hideaway Hotel - Gran Lujo ?
Août est le mois le moins cher pour séjourner au Santa Catalina, a Royal Hideaway Hotel - Gran Lujo à Las Palmas de Gran Canaria, avec un prix moyen de 210 $US par nuit ; février est le plus cher, à 362 $US. Notez que le mois le plus calme (juin) diffère du mois le moins cher.
Quelles attractions et quelle ambiance caractérisent le quartier autour du Santa Catalina, a Royal Hideaway Hotel - Gran Lujo ?
Le Santa Catalina, a Royal Hideaway Hotel - Gran Lujo est situé au cœur des îles Canaries, à Las Palmas de Gran Canaria, à quelques minutes de la plage de Las Alcaravaneras, du parc Doramas et du musée Néstor. L'hôtel convient aux couples et aux familles et offre un luxe à la fois urbain et balnéaire, avec les boutiques de la Calle Triana et le marché central à proximité.
Comment les prix du Santa Catalina, a Royal Hideaway Hotel - Gran Lujo se comparent-ils à ceux des autres hôtels à proximité ?
Le Santa Catalina, a Royal Hideaway Hotel - Gran Lujo est moins cher que 0 de 16 hôtels comparables à proximité, avec une médiane typique de 250 $US par nuit contre environ 133 $US pour les concurrents à Las Palmas de Gran Canaria.
Comment le prix par nuit à Hotel Santa Catalina, à Las Palmas se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Hotel Santa Catalina, à Las Palmas est de 209 $US par nuit pour 2 voyageurs, ce qui est habituel pour cet hôtel : il se situe à moins de 5 % de sa moyenne de 210 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 184 $US et 232 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-21: 208.09540324310305USD
- 2026-09-22: 218.008472539444USD
- 2026-09-23: 247.73523722328187USD
- 2026-09-24: 213.58409930007937USD
- 2026-09-25: 211.51640961936954USD
- 2026-09-26: 209.14584777420046USD
- 2026-09-27: 190.95099413017275USD
- 2026-09-28: 194.18831009628298USD
- 2026-09-29: 197.27454000000003USD
- 2026-09-30: 190.95099413017275USD
- 2026-10-01: 208.92603531692507USD
- 2026-10-02: 313.38903547439577USD
- 2026-10-03: 313.38903547439577USD
- 2026-10-04: 190.75447549301148USD
- 2026-10-05: 190.76107336692812USD
- 2026-10-06: 208.92603531692507USD
- 2026-10-07: 208.92603531692507USD
- 2026-10-08: 208.6867442557526USD
- 2026-10-09: 208.92603531692507USD
- 2026-10-10: 208.92603531692507USD
- 2026-10-11: 208.92603531692507USD
- 2026-10-12: 190.76107336692812USD
- 2026-10-13: 190.76107336692812USD
- 2026-10-14: 199.84359809440613USD
- 2026-10-15: 504.150196346283USD
- 2026-10-16: 504.150196346283USD
- 2026-10-17: 199.84359809440613USD
- 2026-10-18: 190.76107336692812USD
- 2026-10-19: 199.84359809440613USD
- 2026-10-20: 227.09397243553164USD
- 2026-10-21: 236.17334698448184USD
- 2026-10-22: 236.17334698448184USD
- 2026-10-23: 236.17334698448184USD
- 2026-10-24: 245.2604219698334USD
- 2026-10-25: 227.09397243553164USD
- 2026-10-26: 204.37982017250062USD
- 2026-10-27: 199.84359809440613USD
- 2026-10-28: 199.84359809440613USD
- 2026-10-29: 199.84359809440613USD
- 2026-10-30: 204.37982017250062USD
- 2026-10-31: 204.37982017250062USD
- 2026-11-01: 239.8260139894867USD
- 2026-11-02: 242.13012456871036USD
- 2026-11-03: 230.54704062881473USD
- 2026-11-04: 242.13012456871036USD
- 2026-11-05: 245.44623USD
- 2026-11-06: 239.8260139894867USD
- 2026-11-07: 238.56456000000003USD
- 2026-11-08: 239.8260139894867USD
- 2026-11-09: 232.76597388084414USD
- 2026-11-10: 238.56456000000003USD
- 2026-11-11: 235.44145550651552USD
- 2026-11-12: 295.49990665649415USD
- 2026-11-13: 482.922508324585USD
- 2026-11-14: 292.470975USD
- 2026-11-15: 226.0773048186493USD
- 2026-11-16: 230.80780540695193USD
- 2026-11-17: 232.76597388084414USD
- 2026-11-18: 249.10500485115054USD
- 2026-11-19: 248.81879363090516USD
- 2026-11-20: 259.20957000000004USD
- 2026-11-21: 251.180955USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Les clients doivent contacter cet hébergement à l'avance pour réserver l'accès aux sources chaudes, l'accès aux installations sanitaires publiques et l'accès à la piscine chauffée
- Cet hébergement accepte les cartes de crédit et les espèces
- Les fêtes et les événements de groupe sont interdits
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de fumée et un système de sécurité
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Conformément aux réglementations nationales, les transactions en espèces effectuées dans cet hébergement ne peuvent pas dépasser 1000 EUR. Pour plus d'informations, veuillez contacter l'hébergement aux coordonnées figurant dans la confirmation de réservation.
- Piscine accessible de 10 h 30 à 17 h 30.
- Pour les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'accès à certaines infrastructures peut être restreint. Pour plus d'informations à ce sujet, vous pouvez contacter l'hébergement grâce aux coordonnées fournies dans la confirmation de réservation.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner buffet coûte entre 27 EUR et 30 EUR environ par adulte et entre 23 EUR et 25 EUR environ par enfant.
- Frais pour le parking en libre-service : 20 EUR par jour
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Frais de spa : 15 EUR par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Services
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Jardin
Piscine extérieure
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Salon de bronzage
Spa et centre de bien-être
Chambre familiale
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Service de voiturier
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit