Santa Catalina, a Royal Hideaway Hotel - Gran Lujo
200 US$
/natt
Snitt för september
Priser för Santa Catalina, a Royal Hideaway Hotel - Gran Lujo
Välj datum för att se priser och tillgänglighet.
200 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Santa Catalina, a Royal Hideaway Hotel - Gran Lujo är priset per natt i genomsnitt 186 US$ under den billigaste månaden (augusti) och 339 US$ under den dyraste månaden (februari), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 283 US$ |
| februari | 339 US$ |
| mars | 297 US$ |
| april | 263 US$ |
| maj | 200 US$ |
| juni | 198 US$ |
| juli | 207 US$ |
| augusti | 186 US$ |
| september | 200 US$ |
| oktober | 280 US$ |
| november | 251 US$ |
| december | 254 US$ |
J
F
M
A
M
J
J
A
sep. · 200 US$
S
O
N
D
Dyrast: februari (ca 339 US$)
Billigast: augusti (ca 186 US$)
Om detta boende
Här erbjuder man utomhuspool och dygnet runt-öppet fitnesscenter. Detta hotell i kolonial stil har även gratis wi-fi, conciergetjänster och bröllopstjänster.
Bekvämligheter
Här erbjuder man utomhuspool och dygnet runt-öppet fitnesscenter. Detta hotell i kolonial stil har även gratis wi-fi, conciergetjänster och bröllopstjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat kemtvätt/tvättjänster, reception (öppen dygnet runt) och flerspråkig personal. På detta hotell erbjuds event- och konferenslokaler såsom konferenscenter och 6 mötesrum. Parkering (avgift tillkommer) erbjuds på plats.
Måltider
Detta hotell har 3 restauranger som serverar bra mat, som till exempel Muxgo by Borja Marrero. Du kan också välja att lata dig på rummet med rumsservice dygnet runt. Koppla av med en drink på boendets bar vid poolen eller en av 3 barer/lounger. Frukostbuffé serveras på vardagar mellan 07.00 och 10.30 och på helger mellan 07.30 och 11.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 204 rummen med minibar. Gratis wi-fi gör att du kan hålla dig uppkopplad. Privat badrum med hårtorkar och badrockar. På rummet finns laptopanpassade värdeförvaringsskåp och vattenkokare. Städning erbjuds dagligen.
Läge
På Santa Catalina, a Royal Hideaway Hotel bor du i hjärtat av Las Palmas de Gran Canaria, en kort promenad från Parque Doramas och 5 min med bil från Santa Anas katedral. Detta hotell i lyxstil ligger 3,1 km från Playa de las Canteras.
Vad finns i närheten
Parque Doramas(0.1 miles)
Museo Néstor(0.1 miles)
Parque Romano(0.4 miles)
Las Alcaravaneras-stranden(0.6 miles)
Las Palmas-stränderna(0.6 miles)
Plaza La Feria(0.8 miles)
Fonte Luminosa(0.8 miles)
Paseo Mesa y López(1 miles)
Centralmarknaden(1 miles)
Parque de San Telmo(1.2 miles)
Plaza de España(1.2 miles)
Calle Triana(1.3 miles)
Casino Las Palmas(1.4 miles)
Centro de Arte La Regenta(1.4 miles)
Teatro Cuyás(1.4 miles)
Santa Catalina, a Royal Hideaway Hotel rekommenderar att du använder flygplatsen Las Palmas (LPA-Gran Canaria)(14.7 miles)
Parkering
Flygplatstransfer
Restaurang
Pool
Rumservice
Parkeringsservice
Läge
León y Castillo, 227, Las Palmas de Gran Canaria, Kanarieöarna, Spanien
Parque Doramas (0.1 miles)
Museo Néstor (0.1 miles)
Parque Romano (0.4 miles)
Las Alcaravaneras-stranden (0.6 miles)
Las Palmas-stränderna (0.6 miles)
Plaza La Feria (0.8 miles)
Rumsalternativ
4
Deluxe-rum (Family)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
391 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Djupt badkar
4
Juniorsvit (Deluxe)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
356 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
Juniorsvit (1A1C)
Information om rummet
1 Extra Stor Dubbelsäng
323 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
4
Juniorsvit (Premium)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
356 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
4
Deluxe-rum (Deluxe)
Information om rummet
1 Extra Stor Dubbelsäng
2 Enkelsängar
Sovplats 2
249 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
3
Svit Deluxe
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
498 ft²
LuftkonditioneringWi-Fi (gratis)Separat vardagsrum
4
Deluxe-rum ((Family) 2 Adults + 1 Child)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
391 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Djupt badkar
4
Deluxe-rum (Superior)
Information om rummet
1 Extra Stor Dubbelsäng
2 Enkelsängar
Sovplats 2
249 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
5
Juniorsvit
Information om rummet
1 Extra Stor Dubbelsäng
2 Enkelsängar
Sovplats 2
320 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
4
1 Extra Stor Dubbelsäng
2 Enkelsängar
Sovplats 3
427 ft²
LuftkonditioneringWi-Fi (gratis)Separat vardagsrum
4
Juniorsvit (Deluxe | 1A1C)
Information om rummet
1 Extra Stor Dubbelsäng
355 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
4
Juniorsvit (Premium | 1A1C)
Information om rummet
1 Extra Stor Dubbelsäng
355 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
Gästrecensioner för Santa Catalina, a Royal Hideaway Hotel - Gran Lujo
9.2
Storartat
Baserat på 1 449 verifierade recensioner
Vem bor här?
Företag
12%
Par
58%
Familj
17%
Grupper
6%
Ensamresande
5%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, berömmer gästerna den historiska charmen, de vackra omgivningarna och poolerna, samt den generellt sett vänliga personalen. Samtidigt noterar de ibland långsam service, extra avgifter för vissa områden och varierande upplevelser i rummen.
Läs merVar detta till hjälp?
Vad gäster tycker
På Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, berömmer gästerna den historiska charmen, de vackra omgivningarna och poolerna, samt den generellt sett vänliga personalen. Samtidigt noterar de ibland långsam service, extra avgifter för vissa områden och varierande upplevelser i rummen.
Takpoolen är ofta begränsad till gäster i sviter och tillgång till spaanläggningen kan kräva bokning eller avgifter, och parkeringskostnader nämns. Rummen kombinerar klassisk stil och komfort, även om vissa gäster nämner mörker, ljud från närliggande platser eller problem med AC och badrum. Frukosten imponerar genomgående, medan kvaliteten på restaurangerna och bardiskens service varierar. Förvänta dig en förfinad oas i staden med utmärkta bekvämligheter, men med enstaka problem med service och tillgång.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Flera pooler, inklusive ett takområde med begränsad tillgång för gäster som inte bor i svit; spaanläggningen är väl ansedd men kräver ofta reservationer eller extra avgifter. Utsikten från takbaren och de välskötta markerna utmärker sig, medan parkering är avgiftsbelagd.
Relaterade gästrecensioner
10
Pascal
11 okt. 2023
·
Stannade 4 nätter
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
8
Katharine
17 nov. 2024
·
Stannade 1 natt
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
10
Ravinder
5 jan. 2025
·
Stannade 5 nätter
The only thing we could fault is that there is policy on guests reserving sunbeds with a towel very early in the morning, so you often can't get a sunbed in the sun which is part of the reason we were drawn to the hotel, for the pool area, which is lovely.
The only thing we could fault is that there is policy on guests reserving sunbeds with a towel very early in the morning, so you often can't get a sunbed in the sun which is part of the reason we were drawn to the hotel, for the pool area, which is lovely.
10
Amir
17 nov. 2025
·
Stannade 7 nätter
Bra rum, Det finns alla moderna funktioner trots att byggnaden är från 1800 talet. Mycket charmigt. Mycket bra SPA med trevlig personal.
Bra rum, Det finns alla moderna funktioner trots att byggnaden är från 1800 talet. Mycket charmigt. Mycket bra SPA med trevlig personal.
10
Keiko
23 feb. 2026
·
Stannade 2 nätter
Very elegant hotel with lots of amenities. Staff are attentive, respond quivkly to any requests Several swimming pools. The pool on the rooftop is very beautiful
Very elegant hotel with lots of amenities. Staff are attentive, respond quivkly to any requests Several swimming pools. The pool on the rooftop is very beautiful
10
Florentina
1 juli 2025
·
Stannade 7 nätter
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
10
Mads
10 mars 2025
·
Stannade 3 nätter
A wonderful hotel with high standards all over the line. The rooftop is only accessible for non suite guests after 5pm. Same goes for the spa but you can pay your way in there. The breakfast was top top class and of course Cava and/or Mimosa is there as well😅 All in all, one of the better hotels I have been to. I believe it is one of two six star «Gran Lujo" hotels on Gran Canaria
A wonderful hotel with high standards all over the line. The rooftop is only accessible for non suite guests after 5pm. Same goes for the spa but you can pay your way in there. The breakfast was top top class and of course Cava and/or Mimosa is there as well😅 All in all, one of the better hotels I have been to. I believe it is one of two six star «Gran Lujo" hotels on Gran Canaria
10
Thomas
3 juni 2025
·
Stannade 3 nätter
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
10
Benjamin
13 juli 2025
·
Stannade 7 nätter
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
8
Reza
13 sep. 2025
·
Stannade 5 nätter
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Renligheten får generellt sett lovord, men flera recensioner nämner brister och underhållsproblem, inklusive problem med avloppet i badrummet, enstaka skadedjur och att saker inte fylls på eller damm i rummen.
Relaterade gästrecensioner
10
Kirsi
15 dec. 2025
·
Stannade 4 nätter
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
10
Pascal
11 okt. 2023
·
Stannade 4 nätter
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
8
Sebastien
16 jan. 2022
·
Stannade 8 nätter
Seules les suites sont convenables et la propreté laisse à désirer nous avons eu 2 jours de suites la visite de cafards
Seules les suites sont convenables et la propreté laisse à désirer nous avons eu 2 jours de suites la visite de cafards
6
Fiona
12 okt. 2024
·
Stannade 3 nätter
Very elegant hotel with spectacular gardens. However once you get on the elevator to your room the experience goes downhill. The ceiling in the elevator was covered with dirty spots. The wallpaper down the hallways was lifting and the woodwork was chipped in many places. The carpets needed steam cleaning and a good vacuum. Our room was about 85 when we arrived. The AC was off and didn’t function properly. Luckily there was a ceiling fan. The was a large cockroach dead in the living room. The bathroom floors were dirty and had hairs. The sofa in the living room was too large for the wall it was placed against so it was cockeyed. Neither the pillows or mattresses had protective covers. The balcony was huge but sparsely decorated leaving little sitting room. The shower oddly had wallpaper and there was mold in the corners. I felt like I was staying at a tired vacation rental. This hotel has wonderful bones but lots of deferred maintenance. The pools and rooftop bar were lovely.
Very elegant hotel with spectacular gardens. However once you get on the elevator to your room the experience goes downhill. The ceiling in the elevator was covered with dirty spots. The wallpaper down the hallways was lifting and the woodwork was chipped in many places. The carpets needed steam cleaning and a good vacuum. Our room was about 85 when we arrived. The AC was off and didn’t function properly. Luckily there was a ceiling fan. The was a large cockroach dead in the living room. The bathroom floors were dirty and had hairs. The sofa in the living room was too large for the wall it was placed against so it was cockeyed. Neither the pillows or mattresses had protective covers. The balcony was huge but sparsely decorated leaving little sitting room. The shower oddly had wallpaper and there was mold in the corners. I felt like I was staying at a tired vacation rental. This hotel has wonderful bones but lots of deferred maintenance. The pools and rooftop bar were lovely.
6
John Andrew
21 jan. 2025
·
Stannade 10 nätter
Very limited choice for lunch and dinner. Housekeeping was not good. Otherwise it was a lovely property with mostly helpful and polite staff
Very limited choice for lunch and dinner. Housekeeping was not good. Otherwise it was a lovely property with mostly helpful and polite staff
10
Sandra
1 juni 2024
·
Stannade 3 nätter
Very clean
Very clean
4
Anthony
23 dec. 2025
·
Stannade 1 natt
We stay here for one / two nights every year. Unfortunately this years room wasn’t great. (232) there was a smell when we entered of drains. The room ac also didn’t work properly so the smell lingered. The basin drain leaked into the basin drawer, which ruined my toiletry bag and toothbrush. The shower was the main problem, the drain didn’t work and so the water flooded the room. We needed to use the towels to dry the floor which was super dangerous and slippery. All in all not a great stay, which was really disappointing. Normally this is a good hotel, however for the premium price of the rooms we may look elsewhere next time and try a different brand.
We stay here for one / two nights every year. Unfortunately this years room wasn’t great. (232) there was a smell when we entered of drains. The room ac also didn’t work properly so the smell lingered. The basin drain leaked into the basin drawer, which ruined my toiletry bag and toothbrush. The shower was the main problem, the drain didn’t work and so the water flooded the room. We needed to use the towels to dry the floor which was super dangerous and slippery. All in all not a great stay, which was really disappointing. Normally this is a good hotel, however for the premium price of the rooms we may look elsewhere next time and try a different brand.
10
James
25 jan. 2026
·
Stannade 1 natt
Hotel was stunning and well kept, food was excellent and the service was warm and geniune from everyone we met.
Hotel was stunning and well kept, food was excellent and the service was warm and geniune from everyone we met.
10
Björn
17 apr. 2022
·
Stannade 7 nätter
Väldigt bra hotell med mycket bra frukost och fantastiska restauranger. Trevlig pianobar. Dock var städet lite si så där. Ont om dricksglas i rummet. Bara fyra stycken inklusive tandborstglas
Väldigt bra hotell med mycket bra frukost och fantastiska restauranger. Trevlig pianobar. Dock var städet lite si så där. Ont om dricksglas i rummet. Bara fyra stycken inklusive tandborstglas
4
Heikki
21 feb. 2023
·
Stannade 4 nätter
Hotel is well located between old town and commercial center. Building is gorgeus, bed was good as well shower. They have a dangerous problem. The shower unit leaked water to the polished marble floor in the bedroom. We did not notice this in the dimm room and after the shower my wife slipped. It is more slipery than ice. Luckily she got only bruises, no bones broken. But this is life threatening problem. We reported and claimed this to the staff, but it seemed, that not real understanding and more denial than correct actions. We sealed the shower with towels for the rest of the time. So a nice hotel with a big danger, not recommended.
Hotel is well located between old town and commercial center. Building is gorgeus, bed was good as well shower. They have a dangerous problem. The shower unit leaked water to the polished marble floor in the bedroom. We did not notice this in the dimm room and after the shower my wife slipped. It is more slipery than ice. Luckily she got only bruises, no bones broken. But this is life threatening problem. We reported and claimed this to the staff, but it seemed, that not real understanding and more denial than correct actions. We sealed the shower with towels for the rest of the time. So a nice hotel with a big danger, not recommended.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Eleganta, bekväma rum och sviter, ofta med balkonger och klassisk inredning, där några noterar mycket bekväma sängar och användbara funktioner. Nackdelar inkluderar mörka layouter, begränsad utsikt, ljud från närliggande platser eller taket, samt mindre problem med AC eller belysning.
Relaterade gästrecensioner
10
Kirsi
15 dec. 2025
·
Stannade 4 nätter
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
10
Matthew
28 jan. 2025
·
Stannade 5 nätter
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
8
Jacqueline
15 feb. 2025
·
Stannade 7 nätter
The public spaces were lovely and the staff friendly, efficient and helpful. Breakfast had plenty of choice and the quality was good. Served on a pretty terrace made for an enjoyable experience. The bedroom and bathroom were extremely attractive but lighting was a little confusing and the room was a tad on the dark side. Our balcony which was supposed to have garden views looked out onto other bedrooms opposite and they were very close. Because of this there was very little sun or privacy.
The public spaces were lovely and the staff friendly, efficient and helpful. Breakfast had plenty of choice and the quality was good. Served on a pretty terrace made for an enjoyable experience. The bedroom and bathroom were extremely attractive but lighting was a little confusing and the room was a tad on the dark side. Our balcony which was supposed to have garden views looked out onto other bedrooms opposite and they were very close. Because of this there was very little sun or privacy.
10
Sharon
29 juni 2025
·
Stannade 1 natt
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
8
susan
12 okt. 2025
·
Stannade 7 nätter
The hotel is lovely and staff are warm and welcoming. There is a pool on the roof which is great for a dip in the heat and a larger pool downstairs which was also great and never too crowded. We used the spa frequently and were delighted to find its use was free as we had booked a suite. We invested in a suite for this holiday as we were celebrating a special anniversary. Although the suite was spacious and comfortable, the way it was laid out with large wooden shutters separating the bedroom and sitting room that couldn't be moved made the bedroom dark with no window of its own.
The hotel is lovely and staff are warm and welcoming. There is a pool on the roof which is great for a dip in the heat and a larger pool downstairs which was also great and never too crowded. We used the spa frequently and were delighted to find its use was free as we had booked a suite. We invested in a suite for this holiday as we were celebrating a special anniversary. Although the suite was spacious and comfortable, the way it was laid out with large wooden shutters separating the bedroom and sitting room that couldn't be moved made the bedroom dark with no window of its own.
10
Timothy
18 mars 2023
·
Stannade 1 natt
Worst bed ever. I could feel the springs. Safe was locked when we got there, requested someone to open it, they never showed up. Shower door leaks, giant puddle. No free water. Staff and restaurants were very good! Very clean.
Worst bed ever. I could feel the springs. Safe was locked when we got there, requested someone to open it, they never showed up. Shower door leaks, giant puddle. No free water. Staff and restaurants were very good! Very clean.
10
Peter
11 apr. 2025
·
Stannade 2 nätter
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
10
Paul
21 feb. 2025
·
Stannade 4 nätter
Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
10
Zeeshan Ahmad
4 dec. 2024
·
Stannade 5 nätter
Booked a room with balcony. Very quite and comfortable environment with parks on both sides. Good location.
Booked a room with balcony. Very quite and comfortable environment with parks on both sides. Good location.
8
Gary
9 feb. 2024
·
Stannade 7 nätter
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personalen beskrivs allmänt som vänlig, professionell och hjälpsam. Återkommande problem inkluderar långsam service i baren, enstaka oartighet eller dålig hantering av problem, samt förseningar vid in- eller utcheckning eller vid förfrågningar.
Relaterade gästrecensioner
8
Sally
27 mars 2025
·
Stannade 6 nätter
This hotel is a beautiful oasis in the city. The facilities and staff were all excellent. It is a 40/50 urban walk from the old town & main beach. Our only disappointments were a very long wait to check out (over an hour) and a disturbed night following a wedding in the hotel. The wedding noise was not an issue but tidying the outdoor space just outside our rooms went on until the early hours - worth checking
This hotel is a beautiful oasis in the city. The facilities and staff were all excellent. It is a 40/50 urban walk from the old town & main beach. Our only disappointments were a very long wait to check out (over an hour) and a disturbed night following a wedding in the hotel. The wedding noise was not an issue but tidying the outdoor space just outside our rooms went on until the early hours - worth checking
10
Shibu
14 juli 2025
·
Stannade 4 nätter
From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
10
Cassandra
7 okt. 2025
·
Stannade 7 nätter
Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories.
Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories.
10
Sidney Charles
29 nov. 2025
·
Stannade 10 nätter
The outstanding quality with wonderful staff.
The outstanding quality with wonderful staff.
4
Stefan
3 jan. 2026
·
Stannade 2 nätter
Beautiful hotel but really bad service
Beautiful hotel but really bad service
10
Damian
8 sep. 2025
·
Stannade 3 nätter
Excellent customer service and clearness.
Excellent customer service and clearness.
8
Sika Kim
23 okt. 2022
·
Stannade 7 nätter
Virkeligt skønt hotel. Især vip swimmingpool på taget. Desværre var servicen ikke god nok til et 5 stjernet hotel. Personalet forstod ikke engelsk, betjeningen utrolig langsom både ved morgenmaden og i lobby baren. Aftenen før vi skulle hjem, aftalte vi med receptionen at de skulle bestille en taxa til os om natten til lufthavnen. Men der kom ingen taxa. Og der var ingen mennesker i receptionen eller uden ved døren. Så vi måtte gå ud (midt om natten ) med vores kufferter mv. , og finde en taxa. Generelt et rigtig smukt hotel med alle faciliteter, men personalet/ servicen er ringe.
Virkeligt skønt hotel. Især vip swimmingpool på taget. Desværre var servicen ikke god nok til et 5 stjernet hotel. Personalet forstod ikke engelsk, betjeningen utrolig langsom både ved morgenmaden og i lobby baren. Aftenen før vi skulle hjem, aftalte vi med receptionen at de skulle bestille en taxa til os om natten til lufthavnen. Men der kom ingen taxa. Og der var ingen mennesker i receptionen eller uden ved døren. Så vi måtte gå ud (midt om natten ) med vores kufferter mv. , og finde en taxa. Generelt et rigtig smukt hotel med alle faciliteter, men personalet/ servicen er ringe.
4
Carl
31 mars 2025
·
Stannade 2 nätter
Rating: 3/10 – A 5-Star Hotel with 3-Star Service Let me start by highlighting the few positive aspects of my stay: The bathroom, bed, and curtains were well-maintained and provided a decent level of comfort. The curtains effectively blocked out sound from the polo area at the nearby hotel, but unfortunately, they did not fully block out interior noise. For instance, you could still hear doors closing when other guests entered or exited their rooms. However, if you decide to open the curtains, you will be greeted with the loud sounds of a polo game from the neighboring hotel. The noise level is so high that it feels like you're in the middle of a football stadium. The Bar: It took an unacceptable 40 minutes to receive a drink at an almost empty bar. The timeline was as follows: 10 minutes to receive a menu, another 10 minutes to place the order, 10 minutes to deliver food, and finally, another 10 minutes for the first drink to arrive. A total of 40 minutes for the first drink with cold food? This is far from what I would consider an acceptable hospitality experience. The Bar Upstairs: The service here was much faster, and the drinks were of good quality. However, the view from the bar overlooks an industrial port, which I would not describe as charming. The "Garden View": I'll let the pictures speak for themselves. To actually see the "garden view," you have to stretch your neck out from the balcony. It's disappointing to see a 5-star hotel resorting to such 3-star t
Rating: 3/10 – A 5-Star Hotel with 3-Star Service Let me start by highlighting the few positive aspects of my stay: The bathroom, bed, and curtains were well-maintained and provided a decent level of comfort. The curtains effectively blocked out sound from the polo area at the nearby hotel, but unfortunately, they did not fully block out interior noise. For instance, you could still hear doors closing when other guests entered or exited their rooms. However, if you decide to open the curtains, you will be greeted with the loud sounds of a polo game from the neighboring hotel. The noise level is so high that it feels like you're in the middle of a football stadium. The Bar: It took an unacceptable 40 minutes to receive a drink at an almost empty bar. The timeline was as follows: 10 minutes to receive a menu, another 10 minutes to place the order, 10 minutes to deliver food, and finally, another 10 minutes for the first drink to arrive. A total of 40 minutes for the first drink with cold food? This is far from what I would consider an acceptable hospitality experience. The Bar Upstairs: The service here was much faster, and the drinks were of good quality. However, the view from the bar overlooks an industrial port, which I would not describe as charming. The "Garden View": I'll let the pictures speak for themselves. To actually see the "garden view," you have to stretch your neck out from the balcony. It's disappointing to see a 5-star hotel resorting to such 3-star t
6
Antonia
17 feb. 2024
·
Stannade 2 nätter
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
6
Moulaye Idriss
1 juni 2024
·
Stannade 3 nätter
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Ligger vid en park mellan gamla stan och strandområdet och erbjuder en lugn bas med tillgång till staden. Det är en promenad från huvudattraktionerna, men taxi och bussar är lätta att få tag på; vissa rapporterar ljud från närliggande sportanläggningar.
Relaterade gästrecensioner
10
Laura
25 apr. 2025
·
Stannade 7 nätter
Beautiful historical hotel with excellent facilities. Very centrally located in the city
Beautiful historical hotel with excellent facilities. Very centrally located in the city
10
Adriana Christina
7 apr. 2025
·
Stannade 5 nätter
Mooi hotel, leuke locatie tussen een park.
Mooi hotel, leuke locatie tussen een park.
10
Florentina
1 juli 2025
·
Stannade 7 nätter
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
10
Arlene
5 feb. 2024
·
Stannade 6 nätter
Fantastic rooms and setting. Also loved location.
Fantastic rooms and setting. Also loved location.
10
Michael
10 okt. 2024
·
Stannade 2 nätter
Grymt bra hotell och en extremt bra frukost, skönt poolområde. lite långt från centrum men taxi är billigt.
Grymt bra hotell och en extremt bra frukost, skönt poolområde. lite långt från centrum men taxi är billigt.
8
Ailsa
30 jan. 2024
·
Stannade 5 nätter
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
10
Brigitte
1 apr. 2025
·
Stannade 14 nätter
Tolle Lage am Park Santa Catalina. Die Bushaltestellen, um in beide Teile von Las Palmas zu gelangen, sind auch für Gehbeeinträchtige gut zu meistern. Das stilvoll und elegant eingerichtete Haus empfängt seine Gäste mit perfektem Service. Wir haben uns rundum wohl gefühlt und unseren Aufenthalt sehr genossen.
Tolle Lage am Park Santa Catalina. Die Bushaltestellen, um in beide Teile von Las Palmas zu gelangen, sind auch für Gehbeeinträchtige gut zu meistern. Das stilvoll und elegant eingerichtete Haus empfängt seine Gäste mit perfektem Service. Wir haben uns rundum wohl gefühlt und unseren Aufenthalt sehr genossen.
10
Peter
11 apr. 2025
·
Stannade 2 nätter
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
8
Gary
9 feb. 2024
·
Stannade 7 nätter
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
10
Anicuta
26 aug. 2025
·
Stannade 7 nätter
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten är en höjdpunkt när det gäller kvalitet och variation. Hotellets restauranger får blandade recensioner: några utmärkta måltider (inklusive på 1890/Poemas), men andra tycker att maten vid poolen eller i lobbybaren är genomsnittlig, dyr eller långsam, och halvpension kan kräva reservation.
Relaterade gästrecensioner
8
N
3 juni 2025
·
Stannade 2 nätter
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
10
Jane
2 jan. 2025
·
Stannade 9 nätter
The hotel has an older charm but is absolutely up-to-date with amenities and style. It is spotlessly clean everywhere. All staff in every area are knowledgeable, helpful, respectful and very friendly. The only surprise we found was the extra charge to use the rooftop pool area and a bed charge for the wellness pool area. This did not spoil our stay, however. We stayed half board and the food in the restaurant was fabulous. A great choice, well cooked and beautifully presented. The staff in this restaurant were particularly friendly and accommodating (I am ceoliac, so have to be careful). Breakfast choice is vast and I was so pleased to see extra items for gluten free guests. We really did have a lovely time and would most certainly return to the Santa Catalina!
The hotel has an older charm but is absolutely up-to-date with amenities and style. It is spotlessly clean everywhere. All staff in every area are knowledgeable, helpful, respectful and very friendly. The only surprise we found was the extra charge to use the rooftop pool area and a bed charge for the wellness pool area. This did not spoil our stay, however. We stayed half board and the food in the restaurant was fabulous. A great choice, well cooked and beautifully presented. The staff in this restaurant were particularly friendly and accommodating (I am ceoliac, so have to be careful). Breakfast choice is vast and I was so pleased to see extra items for gluten free guests. We really did have a lovely time and would most certainly return to the Santa Catalina!
10
Florentina
1 juli 2025
·
Stannade 7 nätter
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
8
Mihai
9 dec. 2024
·
Stannade 6 nätter
There are a few aspects here that the management should take into account if they are to live up to their five-star status. We had a lovely stay, good accommodation, good food, but some services need to be improved. The La Bodeguita restaurant, where we had half board included, requires you to call every day and make an appointment. Like any person who goes on holiday where it is warm and you also have a beach, of course you leave. The problem is that when you call to make an appointment, many times no one answers, their excuse is that they are very busy. Coming back from the beach, you go to the restaurant in person to make a reservation but to your surprise you find out that 6, 7, 8 pm is not possible because the tables are occupied. The only thing left is to eat after 8 pm, which we are not very happy about. Then another problem that needs to be solved. The preferential treatment of customers. We do not drink alcohol, so I will only order water or a non-alcoholic beer after the meal. You order from the waiter and he is very unfriendly (and here I would like to specify that only that older gentleman with gray hair and more solid like that) had that behavior), brings you the bottle, which he leaves on your table and that's it. The neighbor at the next table orders a bottle of wine which the waiter brings him and then pours into his glasses. As for these waiters, it is visible from a distance that they are somehow selective with the customers, to not use a harsher word.. Thx
There are a few aspects here that the management should take into account if they are to live up to their five-star status. We had a lovely stay, good accommodation, good food, but some services need to be improved. The La Bodeguita restaurant, where we had half board included, requires you to call every day and make an appointment. Like any person who goes on holiday where it is warm and you also have a beach, of course you leave. The problem is that when you call to make an appointment, many times no one answers, their excuse is that they are very busy. Coming back from the beach, you go to the restaurant in person to make a reservation but to your surprise you find out that 6, 7, 8 pm is not possible because the tables are occupied. The only thing left is to eat after 8 pm, which we are not very happy about. Then another problem that needs to be solved. The preferential treatment of customers. We do not drink alcohol, so I will only order water or a non-alcoholic beer after the meal. You order from the waiter and he is very unfriendly (and here I would like to specify that only that older gentleman with gray hair and more solid like that) had that behavior), brings you the bottle, which he leaves on your table and that's it. The neighbor at the next table orders a bottle of wine which the waiter brings him and then pours into his glasses. As for these waiters, it is visible from a distance that they are somehow selective with the customers, to not use a harsher word.. Thx
10
GRANT
5 nov. 2024
·
Stannade 2 nätter
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
10
Benjamin
13 juli 2025
·
Stannade 7 nätter
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
10
Daryl James
12 dec. 2024
·
Stannade 5 nätter
Really excellent breakfast with lots of choice and beautiful breakfast setting, wonderful rooms with comfortable bed, the hotel is set I really stunning grounds. Very nice pool which was a bit cold in December, limited food menu pool side for lunch, staff were good but did not walk around taking any drink orders, always had to order each drink at the bars. A high end 5 star hotel, will be back
Really excellent breakfast with lots of choice and beautiful breakfast setting, wonderful rooms with comfortable bed, the hotel is set I really stunning grounds. Very nice pool which was a bit cold in December, limited food menu pool side for lunch, staff were good but did not walk around taking any drink orders, always had to order each drink at the bars. A high end 5 star hotel, will be back
10
Siv
16 nov. 2025
·
Stannade 4 nätter
This hotell is magnificent. Its difficult to compare with most hotels. Its both old and modern. Lovely breakfast. Lovely pool with a very nice man to help you. Clean nice room. If anything negative we would comment on the resturant 1860. The service is not excellent, warm rosewine, tender loin was good, but hardly any vegetables and sous was cold. Not so good, and next visit we had iberico meat that was dry and not good. The bill was wrong and no excuses. Actually the waiter was rude. We asked where to tell about this and he told us on the internet. We could not tell the chef!. But the stay was good in the hotell. It was our 36 wedding day. We even did get a bottle of cava from the hotel. The woman in the travelguide help room, was so helpfull and nice.
This hotell is magnificent. Its difficult to compare with most hotels. Its both old and modern. Lovely breakfast. Lovely pool with a very nice man to help you. Clean nice room. If anything negative we would comment on the resturant 1860. The service is not excellent, warm rosewine, tender loin was good, but hardly any vegetables and sous was cold. Not so good, and next visit we had iberico meat that was dry and not good. The bill was wrong and no excuses. Actually the waiter was rude. We asked where to tell about this and he told us on the internet. We could not tell the chef!. But the stay was good in the hotell. It was our 36 wedding day. We even did get a bottle of cava from the hotel. The woman in the travelguide help room, was so helpfull and nice.
8
Richard
10 feb. 2025
·
Stannade 2 nätter
Great hotel and excellent breakfast however the Mediterranean restaurant was awful and expensive. Would not recommend or return great hotel to stay in but don’t eat there
Great hotel and excellent breakfast however the Mediterranean restaurant was awful and expensive. Would not recommend or return great hotel to stay in but don’t eat there
8
Einar
13 jan. 2024
·
Stannade 1 natt
Fantastic historical hotel with beautiful garden. The room was very nice and clean. Downside was the experience at the lobby bar. We ordered a couple of sandwiches which was absolutely not eatable. The French fries was raw. Made us feel sick and uncomfortable. We gave this feedback to the waiter but he didn't care and we had to pay it all. Big minus.
Fantastic historical hotel with beautiful garden. The room was very nice and clean. Downside was the experience at the lobby bar. We ordered a couple of sandwiches which was absolutely not eatable. The French fries was raw. Made us feel sick and uncomfortable. We gave this feedback to the waiter but he didn't care and we had to pay it all. Big minus.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Anna
för 3 veckor sedan
·
Stannade 1 natt
Underbart rätt och slätt!
Underbart rätt och slätt!
8
Yulle
21 juli 2026
·
Stannade 5 nätter
Allt var toppen, över förväntan.
Allt var toppen, över förväntan.
10
Dan Inge
13 feb. 2026
·
Stannade 2 nätter
Rent, snyggt, klassiskt, underbart läge
Rent, snyggt, klassiskt, underbart läge
10
Gunnar
9 feb. 2026
·
Stannade 6 nätter
Tyst, lugnt, fantastisk frukost, behaglig omgivning, anrikt, utmärkt service, utmärkta restauranger, sober inredning
Tyst, lugnt, fantastisk frukost, behaglig omgivning, anrikt, utmärkt service, utmärkta restauranger, sober inredning
10
Charlotte
30 jan. 2026
·
Stannade 3 nätter
Mycket fint hotell, fantastiskt poolområde och trevlig personal
Mycket fint hotell, fantastiskt poolområde och trevlig personal
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-21: 208.10302349249267USD
- 2026-09-22: 218.01703334957887USD
- 2026-09-23: 247.74430904447937USD
- 2026-09-24: 220.9038226520691USD
- 2026-09-25: 209.80299207897949USD
- 2026-09-26: 209.15350648983764USD
- 2026-09-27: 192.9264302000885USD
- 2026-09-28: 195.02219820986937USD
- 2026-09-29: 194.3621591362152USD
- 2026-09-30: 198.428751USD
- 2026-10-01: 208.93307342610169USD
- 2026-10-02: 313.40114153201296USD
- 2026-10-03: 313.40114153201296USD
- 2026-10-04: 190.76254583587647USD
- 2026-10-05: 190.76755130282592USD
- 2026-10-06: 208.93307342610169USD
- 2026-10-07: 208.93307342610169USD
- 2026-10-08: 208.93307342610169USD
- 2026-10-09: 208.93307342610169USD
- 2026-10-10: 208.93307342610169USD
- 2026-10-11: 208.93307342610169USD
- 2026-10-12: 190.76825136813355USD
- 2026-10-13: 190.76825136813355USD
- 2026-10-14: 199.84249788546754USD
- 2026-10-15: 499.6234838218689USD
- 2026-10-16: 499.6234838218689USD
- 2026-10-17: 199.84249788546754USD
- 2026-10-18: 190.76825136813355USD
- 2026-10-19: 199.84249788546754USD
- 2026-10-20: 227.10421357347107USD
- 2026-10-21: 236.1847781802063USD
- 2026-10-22: 236.1847781802063USD
- 2026-10-23: 236.1847781802063USD
- 2026-10-24: 245.26581533102416USD
- 2026-10-25: 227.10342599999998USD
- 2026-10-26: 199.84249788546754USD
- 2026-10-27: 199.84249788546754USD
- 2026-10-28: 199.84249788546754USD
- 2026-10-29: 199.84249788546754USD
- 2026-10-30: 204.3926423588562USD
- 2026-10-31: 204.3926423588562USD
- 2026-11-01: 244.308231USD
- 2026-11-02: 239.720283USD
- 2026-11-03: 233.985348USD
- 2026-11-04: 245.33736200546264USD
- 2026-11-05: 249.0155751382141USD
- 2026-11-06: 243.16124399999998USD
- 2026-11-07: 243.16124399999998USD
- 2026-11-08: 238.573296USD
- 2026-11-09: 239.014949700943USD
- 2026-11-10: 239.6425407475891USD
- 2026-11-11: 239.6425407475891USD
- 2026-11-12: 302.17006380844117USD
- 2026-11-13: 329.185269USD
- 2026-11-14: 291.334698USD
- 2026-11-15: 225.95902924163818USD
- 2026-11-16: 230.3706482922821USD
- 2026-11-17: 232.64419788693237USD
- 2026-11-18: 247.749192USD
- 2026-11-19: 247.749192USD
- 2026-11-20: 263.3960191595306USD
- 2026-11-21: 250.02566436730956USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Gäster bör kontakta boendet i förväg för att boka inträde till de varma källorna, inträde till badhuset och tillgång till den uppvärmda poolen.
- Boendet accepterar kreditkort och kontanter.
- Fester och gruppevenemang är inte tillåtna på boendet.
- På detta boende finns bland annat följande säkerhetsdetaljer: rökdetektor och säkerhetssystem.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Kontanttransaktioner på boendet kan inte överstiga EUR 1000, på grund av statliga bestämmelser. Du kan få mer information genom att kontakta boendet med kontaktinformationen i bokningsbekräftelsen.
- Poolen är tillgänglig mellan 10.30 och 17.30.
- Förhandsbokningar krävs för spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Endast registrerade gäster är tillåtna på boendets rum.
- En del anläggningar kan ha begränsad tillgänglighet. Gäster kan kontakta receptionen för mer information med hjälp av kontaktinformationen i bokningsbekräftelsen.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för frukostbuffé: EUR 27–30 för vuxna och EUR 23–25 för barn (ungefärligt pris)
- Parkeringsavgift: EUR 20 per dag
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
- Spaavgift: 15 EUR per dag
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Flygplatstransfer
Restaurang
Pool
Rumservice
Parkeringsservice
Tjänster
Tur- och utflyktsdisk
Barnvaktsservice
Städning
Bankettinrättningar
Valutaväxling
Värdeförvaring
Bankomat
Bagageförvaring
Självtvätt
24-Hour Front Desk
Concierge Services
Aktiviteter
Pool
Trädgård
Pool utomhus
Utemöbler
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrass
Fitness Center (nearby)
Allmänt
Rumservice
Restaurang
Rökfria rum
Bastu
Badtunna/Jacuzzi
Massage
Solarium
Spa och hälsocenter
Familjerum
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parkering
Parkering
Flygplatstransfer
Parkeringsservice
Laddningsstation för elbil
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi