Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa
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Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, una pista de tenis al aire libr...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, una pista de tenis al aire libre y un gimnasio. Otros servicios de este complejo incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Este complejo turístico pone a tu disposición 3 salas de reuniones donde celebrar todo tipo de eventos.
Comida
Degusta algo de cocina local e internacional en Chulavista, uno de los 7 restaurantes de este complejo turístico. El alojamiento también te ofrece servicio de habitaciones las 24 horas y una cafetería. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 4 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 229 habitaciones con muebles diferentes, equipadas con artículos del minibar gratis y televisión LCD. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con bañera y ducha independientes está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa de Nuevo Nayarit, estarás a pie de playa, a 3 min a pie de Playa Nuevo Vallarta y a 6 de Bahía de Banderas. Además, este complejo con todo incluido se encuentra a 15,4 km de Terminal de cruceros y a 20 km de Malecón.
Qué hay cerca
Playa Nuevo Vallarta(0.2 millas)
Bahía de Banderas(0.3 millas)
Riviera Farmers Market Nuevo Vallarta(1.4 millas)
Centro comercial Paradise Plaza(1.6 millas)
Vallarta Adventures(2.2 millas)
Club de golf El Tigre(2.3 millas)
Nayar Vidanta Golf(2.5 millas)
Centro de Convenciones Vidanta(2.8 millas)
Centro comercial Plaza Lago Real(2.8 millas)
Marina Nuevo Vallarta(2.9 millas)
Playa Vidanta Nuevo Vallarta(3 millas)
Splash Parque Acuático Vallarta(3.1 millas)
Campo de Golf The Lakes en Vidanta Nuevo Vallarta(3.1 millas)
Teleférico SkyDream Parks Gondola(3.2 millas)
Campo de golf Nayar(3.2 millas)
El aeropuerto más práctico para llegar a Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa se encuentra en Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Díaz Ordaz Intl.)(7.4 millas)
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Mostrador turístico
Ubicación
Paseo de los Cocoteros, Lotes 32 y 33, Nuevo Vallarta, Estado de Nayarit, México
Playa Nuevo Vallarta (0.2 millas)
Bahía de Banderas (0.3 millas)
Riviera Farmers Market Nuevo Vallarta (1.4 millas)
Centro comercial Paradise Plaza (1.6 millas)
Vallarta Adventures (2.2 millas)
Club de golf El Tigre (2.3 millas)
Opciones de habitación
9
Suite junior, 1 cama de matrimonio grande, vistas a la montaña
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Suite junior, varias camas, vistas al mar (Fiesta Club Family)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Doble
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
12
Suite junior, 2 camas dobles, vistas al mar (Fiesta Club)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
592 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Suite junior, varias camas, vistas al mar (Family)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Doble
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
9
Suite junior, 2 camas dobles, vistas parciales al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
581 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
20
Suite junior, 1 cama de matrimonio grande, vistas al mar (Fiesta Club)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
570 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
19
Suite junior, 1 cama de matrimonio grande, vistas parciales al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
570 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Suite junior, varias camas, vistas parciales al mar (Family)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Doble
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
14
Suite junior, 1 cama de matrimonio grande (Tropical View)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
570 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Suite junior, varias camas, vistas a la montaña (Family)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Doble
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
11
Suite junior, 2 camas dobles (Tropical View)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
592 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Suite junior, 1 cama de matrimonio grande, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
570 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
10
Suite junior, 2 camas dobles, vistas al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
592 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
Reseñas de los huéspedes sobre Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa
7.3
Bueno
Basado en 506 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las reseñas del Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa elogian al personal amable, las piscinas y la ubicación frente a la playa, al tiempo que señalan que es una propiedad antigua con algunos problemas de mantenimiento, cierres periódicos de restaurantes y ocasionales largas esperas en el registro de entrada o en los restaurantes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Las reseñas del Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa elogian al personal amable, las piscinas y la ubicación frente a la playa, al tiempo que señalan que es una propiedad antigua con algunos problemas de mantenimiento, cierres periódicos de restaurantes y ocasionales largas esperas en el registro de entrada o en los restaurantes.
Las habitaciones a menudo se describen como espaciosas con excelentes vistas, pero varios huéspedes informan sobre una decoración anticuada, aire acondicionado ruidoso o débil y un mantenimiento inconsistente en la habitación. Los comentarios sobre la limpieza son generalmente positivos, aunque el momento de la limpieza y las condiciones de la habitación varían. En general, espere una estancia relajante frente a la playa con un servicio cálido, buenas piscinas y una calidad variable en la restauración y el mantenimiento.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las piscinas son un punto destacado frecuente, con múltiples opciones limpias y un buen acceso a la playa; el spa también recibe elogios. Los inconvenientes incluyen áreas anticuadas, características limitadas (sin bar en la piscina y no se permiten bebidas en las piscinas), espacios compartidos ocasionales que reducen el servicio de la piscina y un gimnasio muy básico.
Reseñas de huéspedes relacionadas
8
Pamela
10 nov 2025
·
Se alojó 6 noches
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
4
Kimberley
25 nov 2025
·
Se alojó 4 noches
The room and staff were excellent but the food and beverage options were less than expected. It’s a very quiet resort. I’ve never been to a resort in Mexico, where you can’t have drinks in the pool.
The room and staff were excellent but the food and beverage options were less than expected. It’s a very quiet resort. I’ve never been to a resort in Mexico, where you can’t have drinks in the pool.
10
Lizethe Pomares
17 jul 2025
·
Se alojó 3 noches
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
10
Maggie
26 jul 2025
·
Se alojó 4 noches
Loved the property the food was delicious! Staff was very friendly and helpful. Only thing was missing was the swim bar and cevicheria!
Loved the property the food was delicious! Staff was very friendly and helpful. Only thing was missing was the swim bar and cevicheria!
10
Teneille Olivia Soroka
6 nov 2025
·
Se alojó 3 noches
First of all they did a cute towel cake with flowers on the bed for my boyfriend’s birthday. Originally I had booked a restaurant off site for his birthday but the food was actually so good that we just ate at the restaurants at the all inclusive. There was also a jacuzzi on the balcony which we weren’t sure was included with all bookings but we were super happy to have it. The pools are very clean and maintained well - lots of employees walking around cleaning and checking for cleanliness. All the people working there were friendly and really helpful and happy. We tipped about 20 MXN to employees there. The pools were so relaxing and I honestly have a hard time saying anything negative. We’ll definitely be coming back. I also heard that management switched recently so older reviews may be reflecting the old management? Overall, super impressed.
First of all they did a cute towel cake with flowers on the bed for my boyfriend’s birthday. Originally I had booked a restaurant off site for his birthday but the food was actually so good that we just ate at the restaurants at the all inclusive. There was also a jacuzzi on the balcony which we weren’t sure was included with all bookings but we were super happy to have it. The pools are very clean and maintained well - lots of employees walking around cleaning and checking for cleanliness. All the people working there were friendly and really helpful and happy. We tipped about 20 MXN to employees there. The pools were so relaxing and I honestly have a hard time saying anything negative. We’ll definitely be coming back. I also heard that management switched recently so older reviews may be reflecting the old management? Overall, super impressed.
8
christian
5 ene 2026
·
Se alojó 4 noches
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
6
Sergio M
5 ene 2026
·
Se alojó 2 noches
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
10
Edwin Francisco Javier
31 ago 2025
·
Se alojó 2 noches
Servicio del SPA excelente la atención por parte del Sr. Gabriel y la ballet Lis muy cordial
Servicio del SPA excelente la atención por parte del Sr. Gabriel y la ballet Lis muy cordial
8
Hooman
7 nov 2025
·
Se alojó 4 noches
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
10
Alcira
8 nov 2025
·
Se alojó 2 noches
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran que las habitaciones y las áreas comunes están limpias, y que el servicio de limpieza es generalmente eficaz. Sin embargo, aparecen informes de un mantenimiento y un servicio inconsistentes, que incluyen retrasos en la limpieza de las habitaciones, problemas de mantenimiento, problemas ocasionales con el agua e informes ocasionales de plagas.
Reseñas de huéspedes relacionadas
8
Esmeralda
30 oct 2025
·
Se alojó 3 noches
La habitation estaba muy amplia y bien limpia.
La habitation estaba muy amplia y bien limpia.
8
Pamela
10 nov 2025
·
Se alojó 6 noches
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
6
gilberto jasso
18 nov 2025
·
Se alojó 2 noches
En general está limpio. Pero se notan muchos detalles que reflejan la edad del Hotel. (Mantenimiento)
En general está limpio. Pero se notan muchos detalles que reflejan la edad del Hotel. (Mantenimiento)
4
Dan
14 jul 2025
·
Se alojó 2 noches
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
10
ruben
10 ene 2026
·
Se alojó 4 noches
Limpieza, funcionalidad, calidad de los alimentos y, sobretodo, la atención del personal.
Limpieza, funcionalidad, calidad de los alimentos y, sobretodo, la atención del personal.
6
Francisco
21 jun 2025
·
Se alojó 1 noche
Falta de mantenimiento en áreas comunes y habitación
Falta de mantenimiento en áreas comunes y habitación
10
Michael
9 jun 2025
·
Se alojó 2 noches
Very clean, pools are amazing, food was excellent and service was excellent we had an amazing time thank you
Very clean, pools are amazing, food was excellent and service was excellent we had an amazing time thank you
2
Marcela Cervantes
2 nov 2025
·
Se alojó 3 noches
El peor hotel, cero limpieza, había cucarachas en mi habitación, servilletas sucias de huéspedes anteriores , los lavabos sucios y no había toallas en los baños! Me cambiaron de habitación y la segunda habitación estaba igual de mal!
El peor hotel, cero limpieza, había cucarachas en mi habitación, servilletas sucias de huéspedes anteriores , los lavabos sucios y no había toallas en los baños! Me cambiaron de habitación y la segunda habitación estaba igual de mal!
10
Alcira
8 nov 2025
·
Se alojó 2 noches
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
6
Héctor González
24 nov 2025
·
Se alojó 7 noches
Existió falta de agua durante una noche mal coordinado y afectando a los huéspedes además de NO avisar. Ademá expedia NO ha resuleto el reembolso solo se concretan en decisr que es del banco cuando NO ha efectuado expedia el reembolso. ¿Que se puede hacer?
Existió falta de agua durante una noche mal coordinado y afectando a los huéspedes además de NO avisar. Ademá expedia NO ha resuleto el reembolso solo se concretan en decisr que es del banco cuando NO ha efectuado expedia el reembolso. ¿Que se puede hacer?
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones se describen con frecuencia como espaciosas y cómodas, a menudo con agradables vistas al mar. Varios huéspedes señalan una decoración y un equipo anticuados, e informan sobre problemas como aire acondicionado débil o ruidoso, fugas o accesorios que necesitan reparación.
Reseñas de huéspedes relacionadas
10
Gerardo
1 nov 2025
·
Se alojó 5 noches
Muy grande y limpia la habitación y el personal muy amable. Muy tranquilo para descansar el hotel.
Muy grande y limpia la habitación y el personal muy amable. Muy tranquilo para descansar el hotel.
10
Sergio
4 nov 2025
·
Se alojó 4 noches
La habitación está muy limpia excelente servicio la comida deliciosa el personal muy amable en todas las áreas me encantó el lugar
La habitación está muy limpia excelente servicio la comida deliciosa el personal muy amable en todas las áreas me encantó el lugar
4
Josie
24 sept 2025
·
Se alojó 3 noches
Chose to pay extra for upgraded room with veiw and A/C did not work. Food was subpar did not taste like the dishes they where offering i.e. sushi, argentian steak, mediterranian. Overall disappointed we paid almost 400 a night for all inclusive experience. We ended up leaving a day early and booking into a different hotel to salvage vacation.
Chose to pay extra for upgraded room with veiw and A/C did not work. Food was subpar did not taste like the dishes they where offering i.e. sushi, argentian steak, mediterranian. Overall disappointed we paid almost 400 a night for all inclusive experience. We ended up leaving a day early and booking into a different hotel to salvage vacation.
6
Jose
19 ene 2026
·
Se alojó 7 noches
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
10
Maryse
23 nov 2025
·
Se alojó 7 noches
The staff is incredibly friendly! We had a beautiful room with an ocean view and patio.
The staff is incredibly friendly! We had a beautiful room with an ocean view and patio.
8
Catharina Anna
29 jul 2025
·
Se alojó 6 noches
The restaurants were really good. The room was beautiful, but some maintenance is required with ceiling fans in some. We had a lot of options for pools.
The restaurants were really good. The room was beautiful, but some maintenance is required with ceiling fans in some. We had a lot of options for pools.
6
Pamela
23 ago 2025
·
Se alojó 2 noches
Es un todo incluido promedio, la comida está decente y las bebidas igual. No esperes mucha variedad para el precio. Las habitaciones se ven remodeladas, sin embargo tienen detalles como el aire acondicionado (viejo y ruidoso) y el área de baño.
Es un todo incluido promedio, la comida está decente y las bebidas igual. No esperes mucha variedad para el precio. Las habitaciones se ven remodeladas, sin embargo tienen detalles como el aire acondicionado (viejo y ruidoso) y el área de baño.
6
Corinna
4 ene 2026
·
Se alojó 3 noches
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
6
Carrie
1 dic 2025
·
Se alojó 7 noches
Very dated
Very dated
4
DINA OLVIA
17 jun 2025
·
Se alojó 3 noches
Me dieron un cuarto que se inundaba, el aire acondicionada no enfriaba y solo sonaba horrible, y no hicieron caso al rwporte oportuno, pesima comida de buffet no lo rwcomiendo
Me dieron un cuarto que se inundaba, el aire acondicionada no enfriaba y solo sonaba horrible, y no hicieron caso al rwporte oportuno, pesima comida de buffet no lo rwcomiendo
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Servicio
El personal es ampliamente elogiado por su amabilidad, atención y disposición a ayudar en las piscinas, los restaurantes y el servicio de limpieza. Los puntos débiles recurrentes incluyen un registro de entrada/salida lento o caótico, largas esperas para conseguir una mesa o el servicio a la habitación, una dotación de personal ocasional insuficiente e informes aislados de ventas insistentes o personal de seguridad grosero.
Reseñas de huéspedes relacionadas
10
Lorna
30 nov 2025
·
Se alojó 14 noches
Great staff❤️ Loved the restaurants and pool staff! Housekeeper was friendly and did a great job! Loved the coffee shop crew! Beautiful grounds, pools and beach! Would love to come back again!❤️
Great staff❤️ Loved the restaurants and pool staff! Housekeeper was friendly and did a great job! Loved the coffee shop crew! Beautiful grounds, pools and beach! Would love to come back again!❤️
8
Pamela
10 nov 2025
·
Se alojó 6 noches
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
6
David
24 ago 2025
·
Se alojó 1 noche
Baja variedad de alimentos en los restaurantes, el staff de valet de las noches (viernes-sabado) con mala actitud se servicio. El staff de mostrador super bien; en las albercas era mejor ir directamente a la barra que esperar al servicio.
Baja variedad de alimentos en los restaurantes, el staff de valet de las noches (viernes-sabado) con mala actitud se servicio. El staff de mostrador super bien; en las albercas era mejor ir directamente a la barra que esperar al servicio.
4
EDNA ALEJANDRA
11 ene 2026
·
Se alojó 3 noches
Pésimo servicio de las hostess, no tienen la capacidad de atender a tantos huéspedes, el tiempo de espera es demasiado, la recepción es insuficuente para tantos huéspedes, en mi estadía, todos los días hubo quejas para el gerente, no solo mías. No regresaría a ese hotel, lástima de la cadena que es.
Pésimo servicio de las hostess, no tienen la capacidad de atender a tantos huéspedes, el tiempo de espera es demasiado, la recepción es insuficuente para tantos huéspedes, en mi estadía, todos los días hubo quejas para el gerente, no solo mías. No regresaría a ese hotel, lástima de la cadena que es.
4
Dan
14 jul 2025
·
Se alojó 2 noches
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
4
RAUL
16 oct 2025
·
Se alojó 4 noches
Overall the staff was good, the sales team were putting too much pressure on us to buy tours after we had told them several times that we were not interested.
Overall the staff was good, the sales team were putting too much pressure on us to buy tours after we had told them several times that we were not interested.
10
Bernie J
18 ago 2025
·
Se alojó 5 noches
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
6
Sergio M
5 ene 2026
·
Se alojó 2 noches
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
10
Alcira
8 nov 2025
·
Se alojó 2 noches
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
6
Corinna
4 ene 2026
·
Se alojó 3 noches
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
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Ubicación
Se aprecia la ubicación frente a la playa, con una playa segura y apta para nadar y un ambiente más tranquilo, alejado de las zonas más concurridas. Algunos huéspedes la encuentran conveniente, mientras que otros sintieron que estaba más lejos de las partes preferidas de la ciudad.
Reseñas de huéspedes relacionadas
8
Nicholas Jovan
13 jun 2025
·
Se alojó 3 noches
Loved the property and the staff. The location was further away from partes of town we spent the most time in but over all it was a great time.
Loved the property and the staff. The location was further away from partes of town we spent the most time in but over all it was a great time.
10
Maria
15 feb 2026
·
Se alojó 3 noches
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
8
Adriano Annunzio
3 oct 2025
·
Se alojó 2 noches
Si se veia el mar !algo muy importante ?demasiadas torres con dep.entre rentas y vacios co mucha diferencias del hotel
Si se veia el mar !algo muy importante ?demasiadas torres con dep.entre rentas y vacios co mucha diferencias del hotel
10
Bernie J
18 ago 2025
·
Se alojó 5 noches
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
8
ELIZABETH CRISTINA Muñoz
29 ago 2025
·
Se alojó 2 noches
La atención del personal en cualquier zona del hotel es muy buena, son muy atentos, están pendientes de lo que puedes necesitar . Las instalaciones son buenas, quizá un poquito de mantenimiento a las habitaciones les vendría muy bien pero nada que afecte la estadía, está situado en una zona donde la playa está muy linda y segura para toda la familia. Si volvería.
La atención del personal en cualquier zona del hotel es muy buena, son muy atentos, están pendientes de lo que puedes necesitar . Las instalaciones son buenas, quizá un poquito de mantenimiento a las habitaciones les vendría muy bien pero nada que afecte la estadía, está situado en una zona donde la playa está muy linda y segura para toda la familia. Si volvería.
10
Lizethe Pomares
17 jul 2025
·
Se alojó 3 noches
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
10
Rogelio
31 jul 2025
·
Se alojó 5 noches
Very centralized. Easy to get around. Very clean. Staff is very nice and helpful.
Very centralized. Easy to get around. Very clean. Staff is very nice and helpful.
6
Jose
19 ene 2026
·
Se alojó 7 noches
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
8
Hooman
7 nov 2025
·
Se alojó 4 noches
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
10
Houa
9 nov 2025
·
Se alojó 6 noches
Everything was great! From service, to food, location, and amenities, we loved it!
Everything was great! From service, to food, location, and amenities, we loved it!
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Comida
La opinión sobre la comida es variada: varios huéspedes disfrutaron de los restaurantes especializados y encontraron que la calidad era buena, pero muchos citan una variedad limitada, aperturas o cierres rotatorios, largas esperas y una ejecución desigual (por ejemplo, bistecs duros, café básico, buffets mediocres). El bar y el servicio a la habitación pueden ser lentos.
Reseñas de huéspedes relacionadas
6
KELLY
19 nov 2025
·
Se alojó 13 noches
The room was nice, the view was incredible..the staff was super friendly. The amenities as far as food was a little lacking they only had a couple of restaurants open. They changed ownership so they were just getting their feet wet.
The room was nice, the view was incredible..the staff was super friendly. The amenities as far as food was a little lacking they only had a couple of restaurants open. They changed ownership so they were just getting their feet wet.
10
Maria
15 feb 2026
·
Se alojó 3 noches
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
4
Alyson
24 jun 2025
·
Se alojó 4 noches
The property is pretty. However the services were sub-par. The hotel jacuzzi didnt work. Only 2 of the restaurants and buffet were open during my 4 night stay. The room service did not answer the phone when we called at least 5 different time. The "security manager" was disgustingly rude to me. The best part of the hotel was the bartenders, they were nice.
The property is pretty. However the services were sub-par. The hotel jacuzzi didnt work. Only 2 of the restaurants and buffet were open during my 4 night stay. The room service did not answer the phone when we called at least 5 different time. The "security manager" was disgustingly rude to me. The best part of the hotel was the bartenders, they were nice.
8
SHAWN
2 jul 2025
·
Se alojó 6 noches
An excellent all inclusive resort with excellent service. The buffet and the Italian restaurant were the best of the restaurants. Room service included was nice touch. Great pools and beach area. Very friendly and attentive staff.
An excellent all inclusive resort with excellent service. The buffet and the Italian restaurant were the best of the restaurants. Room service included was nice touch. Great pools and beach area. Very friendly and attentive staff.
6
FRANCISCO JAVIER
22 dic 2025
·
Se alojó 3 noches
Muchos aspectos están bien. Pero hay cosas donde deberían mejorar mucho: el restaurant en el buffette continuamente se quedaba sin comida y tardaban mucho en volver a servir los platillos. En la cafetería, continuamente se quedaban sin insumos. En el room service, tardaban hasta 24 horas en llevarse los platillos sucios, los dejaban afuera del cuarto y aunque 2 veces les pedimos que pasaran por ellos, ahí se quedaban. En la playa no hay control en las palapas, se queda mucha gente que no es huésped del hotel haciendo muy difícil encontrar palapas disponibles. En general está bien el hotel, pero le faltan muchas cosas para ser 5 estrellas.
Muchos aspectos están bien. Pero hay cosas donde deberían mejorar mucho: el restaurant en el buffette continuamente se quedaba sin comida y tardaban mucho en volver a servir los platillos. En la cafetería, continuamente se quedaban sin insumos. En el room service, tardaban hasta 24 horas en llevarse los platillos sucios, los dejaban afuera del cuarto y aunque 2 veces les pedimos que pasaran por ellos, ahí se quedaban. En la playa no hay control en las palapas, se queda mucha gente que no es huésped del hotel haciendo muy difícil encontrar palapas disponibles. En general está bien el hotel, pero le faltan muchas cosas para ser 5 estrellas.
10
Lizethe Pomares
17 jul 2025
·
Se alojó 3 noches
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
8
christian
5 ene 2026
·
Se alojó 4 noches
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
6
Sergio M
5 ene 2026
·
Se alojó 2 noches
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
8
Hooman
7 nov 2025
·
Se alojó 4 noches
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
6
Geoffrey Michael
14 nov 2025
·
Se alojó 7 noches
Food was average. Breakfast and lunch buffets were very basic. Room was very clean. Pools were great and beach access was very good. It would be fine for a few nights but 7 days with the same food couches was very boring.
Food was average. Breakfast and lunch buffets were very basic. Room was very clean. Pools were great and beach access was very good. It would be fine for a few nights but 7 days with the same food couches was very boring.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
4
HUGO
la semana pasada
·
Se alojó 1 noche
El hotel se ve muy viejo, y le falta mantenimiento, usamos la tina del baño y se inundó el baño y la recámara por una fuga, la comida de regular a mala, en el restaurante la cevicheria lo que pedimos sin sabor y cantidades muy pequeñas, el personal y meseros muy atentos.
El hotel se ve muy viejo, y le falta mantenimiento, usamos la tina del baño y se inundó el baño y la recámara por una fuga, la comida de regular a mala, en el restaurante la cevicheria lo que pedimos sin sabor y cantidades muy pequeñas, el personal y meseros muy atentos.
8
Héctor
la semana pasada
·
Se alojó 5 noches
Falta más información y quedaron de mandar el regalo de aniversario y no mandaron nada
Falta más información y quedaron de mandar el regalo de aniversario y no mandaron nada
10
MARISOL
la semana pasada
·
Se alojó 3 noches
todo muy bien, el personal muy amable y servicial. lo único que deberían mejorar es su cevichería, sobre todo teniendo mariscos tan buenos en esa zona.
todo muy bien, el personal muy amable y servicial. lo único que deberían mejorar es su cevichería, sobre todo teniendo mariscos tan buenos en esa zona.
2
Carlos
11 ago 2026
·
Se alojó 8 noches
Súper mal, me salió una cucaracha en el cuarto
Súper mal, me salió una cucaracha en el cuarto
6
AFRICA
9 jul 2026
·
Se alojó 3 noches
Me ofrecieron un upgrade de la habitación y al llegar estaba sucia por polvo, y bichitos sin embargo elpersonal acudió inmediatamente a limpiarlo. También hubo lluvia fuerte lo que ocasionó que filtrara agua por el termostato de la habitación y nos quedamos sin aire acondicionado, sin embargo la chica de recepción y demas personal fueron muy atentos en darnos otra habitación para contar con el servicio. Lo que si estuvo super mal fue la atención del concerge del piso 7, solicite desde muy temprano una amenidad de cumpleaños que nunca llegó, y todavía a casi 5pm volví a preguntar y su respuesta fue que en el transcurso del dia la podrían, sin embargo eso nunca sucedió, siendo que desde mi reserva ya me habían preguntado si el motivo del viaje era por algo especial. Otro punto fue el bufete de hoy, ya que no había comida suficiente, faltaba fruta, vasos, etc. En general se ve que les falta personal , de meseris, cocina, entretenimiento, etc porque cuando era del Dreams, estaba mejor en esos puntos. Para ser del fiesta americana, la verdad esperaba algo mejor. Por las personas que resolvieron los inconvenientes de verdad muchas gracias por si ayuda y dedicación.
Me ofrecieron un upgrade de la habitación y al llegar estaba sucia por polvo, y bichitos sin embargo elpersonal acudió inmediatamente a limpiarlo. También hubo lluvia fuerte lo que ocasionó que filtrara agua por el termostato de la habitación y nos quedamos sin aire acondicionado, sin embargo la chica de recepción y demas personal fueron muy atentos en darnos otra habitación para contar con el servicio. Lo que si estuvo super mal fue la atención del concerge del piso 7, solicite desde muy temprano una amenidad de cumpleaños que nunca llegó, y todavía a casi 5pm volví a preguntar y su respuesta fue que en el transcurso del dia la podrían, sin embargo eso nunca sucedió, siendo que desde mi reserva ya me habían preguntado si el motivo del viaje era por algo especial. Otro punto fue el bufete de hoy, ya que no había comida suficiente, faltaba fruta, vasos, etc. En general se ve que les falta personal , de meseris, cocina, entretenimiento, etc porque cuando era del Dreams, estaba mejor en esos puntos. Para ser del fiesta americana, la verdad esperaba algo mejor. Por las personas que resolvieron los inconvenientes de verdad muchas gracias por si ayuda y dedicación.
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 256.24765632324215USD
- 2026-09-19: 256.24765632324215USD
- 2026-09-20: 239.22921909484862USD
- 2026-09-21: 239.22921909484862USD
- 2026-09-22: 239.22921909484862USD
- 2026-09-23: 231.3899182556152USD
- 2026-09-24: 232.26729037017822USD
- 2026-09-25: 255.9908606399536USD
- 2026-09-26: 256.24765632324215USD
- 2026-09-27: 256.24765632324215USD
- 2026-09-28: 239.22921909484862USD
- 2026-09-29: 239.22921909484862USD
- 2026-09-30: 239.22921909484862USD
- 2026-10-01: 265.4976781997681USD
- 2026-10-02: 265.4976781997681USD
- 2026-10-03: 239.22921909484862USD
- 2026-10-04: 239.22921909484862USD
- 2026-10-05: 239.22921909484862USD
- 2026-10-06: 231.83337730407715USD
- 2026-10-07: 265.4976781997681USD
- 2026-10-08: 239.22921909484862USD
- 2026-10-09: 265.4976781997681USD
- 2026-10-10: 238.8446999191284USD
- 2026-10-11: 265.4976781997681USD
- 2026-10-12: 265.4976781997681USD
- 2026-10-13: 239.22921909484862USD
- 2026-10-14: 265.4976781997681USD
- 2026-10-15: 265.4976781997681USD
- 2026-10-16: 265.4976781997681USD
- 2026-10-17: 265.4976781997681USD
- 2026-10-18: 265.4976781997681USD
- 2026-10-19: 280.66412478790284USD
- 2026-10-20: 265.4976781997681USD
- 2026-10-21: 265.4976781997681USD
- 2026-10-22: 265.4976781997681USD
- 2026-10-23: 265.4976781997681USD
- 2026-10-24: 280.66412478790284USD
- 2026-10-25: 265.4976781997681USD
- 2026-10-26: 265.4976781997681USD
- 2026-10-27: 265.4976781997681USD
- 2026-10-28: 265.4976781997681USD
- 2026-10-29: 303.41878660583495USD
- 2026-10-30: 307.30296800842285USD
- 2026-10-31: 307.30296800842285USD
- 2026-11-01: 284.4382033554077USD
- 2026-11-02: 284.4382033554077USD
- 2026-11-03: 256.24765632324215USD
- 2026-11-04: 284.4382033554077USD
- 2026-11-05: 284.4382033554077USD
- 2026-11-06: 303.41878660583495USD
- 2026-11-07: 303.41878660583495USD
- 2026-11-08: 256.24765632324215USD
- 2026-11-09: 284.4382033554077USD
- 2026-11-10: 284.4382033554077USD
- 2026-11-11: 303.41878660583495USD
- 2026-11-12: 303.41878660583495USD
- 2026-11-13: 401.0245470489502USD
- 2026-11-14: 441.1379910186767USD
- 2026-11-15: 401.0245470489502USD
- 2026-11-16: 319.55563046875USD
- 2026-11-17: 319.55563046875USD
- 2026-11-18: 300.7859170928955USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 18 años.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Es posible pagar todas las transacciones sin dinero en efectivo.
Servicios populares
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Mostrador turístico
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
Actividades
Piscina
Pistas de tenis
Jardín
Playa (cercana)
Karaoke
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito