Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa
From
US$ 251
/noite
Selecione datas para ver preços e disponibilidade
From
US$ 251
/noite
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores, um campo de ténis exterior e uma sal...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores, um campo de ténis exterior e uma sala de fitness. Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa) são algumas das comodidades adicionais disponíveis neste resort.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Este resort tem 3 salas de reuniões, para organizar os seus eventos.
Restaurante
Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 4 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 11:30.
Quartos
Sinta-se em casa num dos 229 quartos com mobília individualizada, com produtos grátis no minibar e um televisor LCD. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã e uma banheira separados, artigos de higiene grátis e secadores de cabelo.
Localização
Ao alojar-se Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa em Novo Nayarit, ficará em frente à praia, a 3 minuto(s) a pé de Playa de Nuevo Vallarta e a 6 minuto(s) de Bahía de Banderas. Este resort com tudo incluído está a 15,4 km (9,6 mi) de Terminal de Cruzeiros e a 20 km (12,4 mi) de Malecón.
O que há nas proximidades
Playa de Nuevo Vallarta(0.2 milhas)
Bahía de Banderas(0.3 milhas)
Mercado de Agricultores de Nuevo Vallarta Rivera(1.4 milhas)
Centro Comercial Paradise Plaza(1.6 milhas)
Vallarta Adventures(2.2 milhas)
Clube de Golfe El Tigre(2.3 milhas)
Nayar Vidanta Golf(2.5 milhas)
Centro de Convenções Vidanta(2.8 milhas)
Centro Comercial Plaza Lago Real(2.8 milhas)
Marina Nuevo Vallarta(2.9 milhas)
Praia Vidanta Nuevo Vallarta(3 milhas)
Splash Water Park Vallarta(3.1 milhas)
O Campo de Golfe dos Lagos em Vidanta Nuevo Vallarta(3.1 milhas)
Gôndola SkyDream Parks(3.2 milhas)
O Campo Nayar(3.2 milhas)
O aeroporto preferencial para Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa é o de Puerto Vallarta, Jalisco (PVR-Aeroporto Internacional Licenciado Gustavo Diaz Ordaz)(7.4 milhas)
Estacionamento
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Balcão de turismo
Localização
Paseo de los Cocoteros, Lotes 32 y 33, Novo Nayarit, Estado de Nayarit, México
Playa de Nuevo Vallarta (0.2 milhas)
Bahía de Banderas (0.3 milhas)
Mercado de Agricultores de Nuevo Vallarta Rivera (1.4 milhas)
Centro Comercial Paradise Plaza (1.6 milhas)
Vallarta Adventures (2.2 milhas)
Clube de Golfe El Tigre (2.3 milhas)
Opções de quartos
9
Suite Júnior, 1 cama king-size, vista para a montanha
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
8
Suite Júnior, várias camas, vista para o oceano (Fiesta Club Family)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama De Casal
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
12
Suite Júnior, 2 camas de casal, vista para o oceano (Fiesta Club)
Detalhes do quarto
2 Camas De Casal
Dormidas 3
592 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Suite Júnior, várias camas, vista para o oceano (Family)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama De Casal
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
9
Suite Júnior, 2 camas de casal, vista parcial para o oceano
Detalhes do quarto
2 Camas De Casal
Dormidas 3
581 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
20
Suite Júnior, 1 cama king-size, vista para o oceano (Fiesta Club)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
570 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
19
Suite Júnior, 1 cama king-size, vista parcial para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
570 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Suite Júnior, várias camas, vista parcial para o oceano (Family)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama De Casal
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
14
Suite Júnior, 1 cama king-size (Tropical View)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
570 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Suite Júnior, várias camas, vista para a montanha (Family)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama De Casal
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
11
Suite Júnior, 2 camas de casal (Tropical View)
Detalhes do quarto
2 Camas De Casal
Dormidas 3
592 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Suite Júnior, 1 cama king-size, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
570 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
10
Suite Júnior, 2 camas de casal, vista para o oceano
Detalhes do quarto
2 Camas De Casal
Dormidas 3
592 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
Avaliações dos hóspedes sobre Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa
7.3
Bom
Com base em 506 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
As avaliações do Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa elogiam a simpatia da equipe, as piscinas e a localização à beira-mar, ao mesmo tempo em que apontam que é uma propriedade mais antiga com alguns problemas de manutenção, fechamentos periódicos de restaurantes e, ocasionalmente, longas esperas no check-in ou nas refeições.
Saiba maisIsto foi útil?
O que pensam os hóspedes
As avaliações do Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa elogiam a simpatia da equipe, as piscinas e a localização à beira-mar, ao mesmo tempo em que apontam que é uma propriedade mais antiga com alguns problemas de manutenção, fechamentos periódicos de restaurantes e, ocasionalmente, longas esperas no check-in ou nas refeições.
Os quartos são frequentemente descritos como espaçosos com vistas excelentes, mas vários hóspedes relatam uma decoração datada, ar condicionado barulhento ou fraco e manutenção inconsistente no quarto. O feedback sobre a limpeza é geralmente positivo, embora o horário da equipe de limpeza e as condições do quarto variem. No geral, espere uma estadia relaxante à beira-mar, com um serviço atencioso, boas piscinas e qualidade variável no que diz respeito à alimentação e à manutenção.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As piscinas são frequentemente um destaque, com várias opções limpas e bom acesso à praia; o spa também recebe elogios. Os pontos negativos incluem áreas datadas, recursos limitados (sem bar na piscina e bebidas não permitidas nas piscinas), espaços compartilhados ocasionais que reduzem o serviço de piscina e uma academia muito básica.
Avaliações dos hóspedes relacionadas
8
Pamela
10 de nov. de 2025
·
A estadia foi de 6 noites
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
4
Kimberley
25 de nov. de 2025
·
A estadia foi de 4 noites
The room and staff were excellent but the food and beverage options were less than expected. It’s a very quiet resort. I’ve never been to a resort in Mexico, where you can’t have drinks in the pool.
The room and staff were excellent but the food and beverage options were less than expected. It’s a very quiet resort. I’ve never been to a resort in Mexico, where you can’t have drinks in the pool.
10
Lizethe Pomares
17 de jul. de 2025
·
A estadia foi de 3 noites
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
10
Maggie
26 de jul. de 2025
·
A estadia foi de 4 noites
Loved the property the food was delicious! Staff was very friendly and helpful. Only thing was missing was the swim bar and cevicheria!
Loved the property the food was delicious! Staff was very friendly and helpful. Only thing was missing was the swim bar and cevicheria!
10
Teneille Olivia Soroka
6 de nov. de 2025
·
A estadia foi de 3 noites
First of all they did a cute towel cake with flowers on the bed for my boyfriend’s birthday. Originally I had booked a restaurant off site for his birthday but the food was actually so good that we just ate at the restaurants at the all inclusive. There was also a jacuzzi on the balcony which we weren’t sure was included with all bookings but we were super happy to have it. The pools are very clean and maintained well - lots of employees walking around cleaning and checking for cleanliness. All the people working there were friendly and really helpful and happy. We tipped about 20 MXN to employees there. The pools were so relaxing and I honestly have a hard time saying anything negative. We’ll definitely be coming back. I also heard that management switched recently so older reviews may be reflecting the old management? Overall, super impressed.
First of all they did a cute towel cake with flowers on the bed for my boyfriend’s birthday. Originally I had booked a restaurant off site for his birthday but the food was actually so good that we just ate at the restaurants at the all inclusive. There was also a jacuzzi on the balcony which we weren’t sure was included with all bookings but we were super happy to have it. The pools are very clean and maintained well - lots of employees walking around cleaning and checking for cleanliness. All the people working there were friendly and really helpful and happy. We tipped about 20 MXN to employees there. The pools were so relaxing and I honestly have a hard time saying anything negative. We’ll definitely be coming back. I also heard that management switched recently so older reviews may be reflecting the old management? Overall, super impressed.
8
christian
5 de jan. de 2026
·
A estadia foi de 4 noites
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
6
Sergio M
5 de jan. de 2026
·
A estadia foi de 2 noites
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
10
Edwin Francisco Javier
31 de ago. de 2025
·
A estadia foi de 2 noites
Servicio del SPA excelente la atención por parte del Sr. Gabriel y la ballet Lis muy cordial
Servicio del SPA excelente la atención por parte del Sr. Gabriel y la ballet Lis muy cordial
8
Hooman
7 de nov. de 2025
·
A estadia foi de 4 noites
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
10
Alcira
8 de nov. de 2025
·
A estadia foi de 2 noites
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acham os quartos e as áreas comuns limpos, com a equipe de limpeza geralmente eficiente. No entanto, surgem relatos de manutenção e serviço inconsistentes, incluindo limpeza de quarto atrasada, problemas de manutenção, problemas ocasionais com água e relatos raros de pragas.
Avaliações dos hóspedes relacionadas
8
Esmeralda
30 de out. de 2025
·
A estadia foi de 3 noites
La habitation estaba muy amplia y bien limpia.
La habitation estaba muy amplia y bien limpia.
8
Pamela
10 de nov. de 2025
·
A estadia foi de 6 noites
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
6
gilberto jasso
18 de nov. de 2025
·
A estadia foi de 2 noites
En general está limpio. Pero se notan muchos detalles que reflejan la edad del Hotel. (Mantenimiento)
En general está limpio. Pero se notan muchos detalles que reflejan la edad del Hotel. (Mantenimiento)
4
Dan
14 de jul. de 2025
·
A estadia foi de 2 noites
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
10
ruben
10 de jan. de 2026
·
A estadia foi de 4 noites
Limpieza, funcionalidad, calidad de los alimentos y, sobretodo, la atención del personal.
Limpieza, funcionalidad, calidad de los alimentos y, sobretodo, la atención del personal.
6
Francisco
21 de jun. de 2025
·
A estadia foi de 1 noite
Falta de mantenimiento en áreas comunes y habitación
Falta de mantenimiento en áreas comunes y habitación
10
Michael
9 de jun. de 2025
·
A estadia foi de 2 noites
Very clean, pools are amazing, food was excellent and service was excellent we had an amazing time thank you
Very clean, pools are amazing, food was excellent and service was excellent we had an amazing time thank you
2
Marcela Cervantes
2 de nov. de 2025
·
A estadia foi de 3 noites
El peor hotel, cero limpieza, había cucarachas en mi habitación, servilletas sucias de huéspedes anteriores , los lavabos sucios y no había toallas en los baños! Me cambiaron de habitación y la segunda habitación estaba igual de mal!
El peor hotel, cero limpieza, había cucarachas en mi habitación, servilletas sucias de huéspedes anteriores , los lavabos sucios y no había toallas en los baños! Me cambiaron de habitación y la segunda habitación estaba igual de mal!
10
Alcira
8 de nov. de 2025
·
A estadia foi de 2 noites
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
6
Héctor González
24 de nov. de 2025
·
A estadia foi de 7 noites
Existió falta de agua durante una noche mal coordinado y afectando a los huéspedes además de NO avisar. Ademá expedia NO ha resuleto el reembolso solo se concretan en decisr que es del banco cuando NO ha efectuado expedia el reembolso. ¿Que se puede hacer?
Existió falta de agua durante una noche mal coordinado y afectando a los huéspedes además de NO avisar. Ademá expedia NO ha resuleto el reembolso solo se concretan en decisr que es del banco cuando NO ha efectuado expedia el reembolso. ¿Que se puede hacer?
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são frequentemente descritos como espaçosos e confortáveis, muitas vezes com vistas agradáveis para o oceano. Vários hóspedes observam a decoração e o equipamento datados e relatam problemas como ar condicionado fraco ou barulhento, vazamentos ou acessórios que precisam de reparo.
Avaliações dos hóspedes relacionadas
10
Gerardo
1 de nov. de 2025
·
A estadia foi de 5 noites
Muy grande y limpia la habitación y el personal muy amable. Muy tranquilo para descansar el hotel.
Muy grande y limpia la habitación y el personal muy amable. Muy tranquilo para descansar el hotel.
10
Sergio
4 de nov. de 2025
·
A estadia foi de 4 noites
La habitación está muy limpia excelente servicio la comida deliciosa el personal muy amable en todas las áreas me encantó el lugar
La habitación está muy limpia excelente servicio la comida deliciosa el personal muy amable en todas las áreas me encantó el lugar
4
Josie
24 de set. de 2025
·
A estadia foi de 3 noites
Chose to pay extra for upgraded room with veiw and A/C did not work. Food was subpar did not taste like the dishes they where offering i.e. sushi, argentian steak, mediterranian. Overall disappointed we paid almost 400 a night for all inclusive experience. We ended up leaving a day early and booking into a different hotel to salvage vacation.
Chose to pay extra for upgraded room with veiw and A/C did not work. Food was subpar did not taste like the dishes they where offering i.e. sushi, argentian steak, mediterranian. Overall disappointed we paid almost 400 a night for all inclusive experience. We ended up leaving a day early and booking into a different hotel to salvage vacation.
6
Jose
19 de jan. de 2026
·
A estadia foi de 7 noites
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
10
Maryse
23 de nov. de 2025
·
A estadia foi de 7 noites
The staff is incredibly friendly! We had a beautiful room with an ocean view and patio.
The staff is incredibly friendly! We had a beautiful room with an ocean view and patio.
8
Catharina Anna
29 de jul. de 2025
·
A estadia foi de 6 noites
The restaurants were really good. The room was beautiful, but some maintenance is required with ceiling fans in some. We had a lot of options for pools.
The restaurants were really good. The room was beautiful, but some maintenance is required with ceiling fans in some. We had a lot of options for pools.
6
Pamela
23 de ago. de 2025
·
A estadia foi de 2 noites
Es un todo incluido promedio, la comida está decente y las bebidas igual. No esperes mucha variedad para el precio. Las habitaciones se ven remodeladas, sin embargo tienen detalles como el aire acondicionado (viejo y ruidoso) y el área de baño.
Es un todo incluido promedio, la comida está decente y las bebidas igual. No esperes mucha variedad para el precio. Las habitaciones se ven remodeladas, sin embargo tienen detalles como el aire acondicionado (viejo y ruidoso) y el área de baño.
6
Corinna
4 de jan. de 2026
·
A estadia foi de 3 noites
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
6
Carrie
1 de dez. de 2025
·
A estadia foi de 7 noites
Very dated
Very dated
4
DINA OLVIA
17 de jun. de 2025
·
A estadia foi de 3 noites
Me dieron un cuarto que se inundaba, el aire acondicionada no enfriaba y solo sonaba horrible, y no hicieron caso al rwporte oportuno, pesima comida de buffet no lo rwcomiendo
Me dieron un cuarto que se inundaba, el aire acondicionada no enfriaba y solo sonaba horrible, y no hicieron caso al rwporte oportuno, pesima comida de buffet no lo rwcomiendo
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente elogiada por ser atenciosa, prestativa e útil nas piscinas, restaurantes e limpeza. Os pontos problemáticos recorrentes incluem check-in/out lento ou caótico, longas esperas por assento ou serviço de quarto, falta de pessoal ocasional e relatos isolados de vendas agressivas ou segurança rude.
Avaliações dos hóspedes relacionadas
10
Lorna
30 de nov. de 2025
·
A estadia foi de 14 noites
Great staff❤️ Loved the restaurants and pool staff! Housekeeper was friendly and did a great job! Loved the coffee shop crew! Beautiful grounds, pools and beach! Would love to come back again!❤️
Great staff❤️ Loved the restaurants and pool staff! Housekeeper was friendly and did a great job! Loved the coffee shop crew! Beautiful grounds, pools and beach! Would love to come back again!❤️
8
Pamela
10 de nov. de 2025
·
A estadia foi de 6 noites
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
6
David
24 de ago. de 2025
·
A estadia foi de 1 noite
Baja variedad de alimentos en los restaurantes, el staff de valet de las noches (viernes-sabado) con mala actitud se servicio. El staff de mostrador super bien; en las albercas era mejor ir directamente a la barra que esperar al servicio.
Baja variedad de alimentos en los restaurantes, el staff de valet de las noches (viernes-sabado) con mala actitud se servicio. El staff de mostrador super bien; en las albercas era mejor ir directamente a la barra que esperar al servicio.
4
EDNA ALEJANDRA
11 de jan. de 2026
·
A estadia foi de 3 noites
Pésimo servicio de las hostess, no tienen la capacidad de atender a tantos huéspedes, el tiempo de espera es demasiado, la recepción es insuficuente para tantos huéspedes, en mi estadía, todos los días hubo quejas para el gerente, no solo mías. No regresaría a ese hotel, lástima de la cadena que es.
Pésimo servicio de las hostess, no tienen la capacidad de atender a tantos huéspedes, el tiempo de espera es demasiado, la recepción es insuficuente para tantos huéspedes, en mi estadía, todos los días hubo quejas para el gerente, no solo mías. No regresaría a ese hotel, lástima de la cadena que es.
4
Dan
14 de jul. de 2025
·
A estadia foi de 2 noites
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
4
RAUL
16 de out. de 2025
·
A estadia foi de 4 noites
Overall the staff was good, the sales team were putting too much pressure on us to buy tours after we had told them several times that we were not interested.
Overall the staff was good, the sales team were putting too much pressure on us to buy tours after we had told them several times that we were not interested.
10
Bernie J
18 de ago. de 2025
·
A estadia foi de 5 noites
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
6
Sergio M
5 de jan. de 2026
·
A estadia foi de 2 noites
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
10
Alcira
8 de nov. de 2025
·
A estadia foi de 2 noites
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
6
Corinna
4 de jan. de 2026
·
A estadia foi de 3 noites
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
A localização à beira-mar é apreciada, com uma praia segura para banho e uma atmosfera mais tranquila, longe de áreas mais movimentadas. Alguns hóspedes acham conveniente, enquanto outros sentiram que era mais distante das partes preferidas da cidade.
Avaliações dos hóspedes relacionadas
8
Nicholas Jovan
13 de jun. de 2025
·
A estadia foi de 3 noites
Loved the property and the staff. The location was further away from partes of town we spent the most time in but over all it was a great time.
Loved the property and the staff. The location was further away from partes of town we spent the most time in but over all it was a great time.
10
Maria
15 de fev. de 2026
·
A estadia foi de 3 noites
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
8
Adriano Annunzio
3 de out. de 2025
·
A estadia foi de 2 noites
Si se veia el mar !algo muy importante ?demasiadas torres con dep.entre rentas y vacios co mucha diferencias del hotel
Si se veia el mar !algo muy importante ?demasiadas torres con dep.entre rentas y vacios co mucha diferencias del hotel
10
Bernie J
18 de ago. de 2025
·
A estadia foi de 5 noites
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
8
ELIZABETH CRISTINA Muñoz
29 de ago. de 2025
·
A estadia foi de 2 noites
La atención del personal en cualquier zona del hotel es muy buena, son muy atentos, están pendientes de lo que puedes necesitar . Las instalaciones son buenas, quizá un poquito de mantenimiento a las habitaciones les vendría muy bien pero nada que afecte la estadía, está situado en una zona donde la playa está muy linda y segura para toda la familia. Si volvería.
La atención del personal en cualquier zona del hotel es muy buena, son muy atentos, están pendientes de lo que puedes necesitar . Las instalaciones son buenas, quizá un poquito de mantenimiento a las habitaciones les vendría muy bien pero nada que afecte la estadía, está situado en una zona donde la playa está muy linda y segura para toda la familia. Si volvería.
10
Lizethe Pomares
17 de jul. de 2025
·
A estadia foi de 3 noites
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
10
Rogelio
31 de jul. de 2025
·
A estadia foi de 5 noites
Very centralized. Easy to get around. Very clean. Staff is very nice and helpful.
Very centralized. Easy to get around. Very clean. Staff is very nice and helpful.
6
Jose
19 de jan. de 2026
·
A estadia foi de 7 noites
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
8
Hooman
7 de nov. de 2025
·
A estadia foi de 4 noites
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
10
Houa
9 de nov. de 2025
·
A estadia foi de 6 noites
Everything was great! From service, to food, location, and amenities, we loved it!
Everything was great! From service, to food, location, and amenities, we loved it!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback sobre a comida é misto: vários hóspedes apreciaram os restaurantes especializados e acharam a qualidade boa, mas muitos citam variedade limitada, aberturas ou fechamentos rotativos, longas esperas e execução irregular (por exemplo, bifes duros, café básico, buffets médios). O bar e o serviço de quarto podem ser lentos.
Avaliações dos hóspedes relacionadas
6
KELLY
19 de nov. de 2025
·
A estadia foi de 13 noites
The room was nice, the view was incredible..the staff was super friendly. The amenities as far as food was a little lacking they only had a couple of restaurants open. They changed ownership so they were just getting their feet wet.
The room was nice, the view was incredible..the staff was super friendly. The amenities as far as food was a little lacking they only had a couple of restaurants open. They changed ownership so they were just getting their feet wet.
10
Maria
15 de fev. de 2026
·
A estadia foi de 3 noites
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
4
Alyson
24 de jun. de 2025
·
A estadia foi de 4 noites
The property is pretty. However the services were sub-par. The hotel jacuzzi didnt work. Only 2 of the restaurants and buffet were open during my 4 night stay. The room service did not answer the phone when we called at least 5 different time. The "security manager" was disgustingly rude to me. The best part of the hotel was the bartenders, they were nice.
The property is pretty. However the services were sub-par. The hotel jacuzzi didnt work. Only 2 of the restaurants and buffet were open during my 4 night stay. The room service did not answer the phone when we called at least 5 different time. The "security manager" was disgustingly rude to me. The best part of the hotel was the bartenders, they were nice.
8
SHAWN
2 de jul. de 2025
·
A estadia foi de 6 noites
An excellent all inclusive resort with excellent service. The buffet and the Italian restaurant were the best of the restaurants. Room service included was nice touch. Great pools and beach area. Very friendly and attentive staff.
An excellent all inclusive resort with excellent service. The buffet and the Italian restaurant were the best of the restaurants. Room service included was nice touch. Great pools and beach area. Very friendly and attentive staff.
6
FRANCISCO JAVIER
22 de dez. de 2025
·
A estadia foi de 3 noites
Muchos aspectos están bien. Pero hay cosas donde deberían mejorar mucho: el restaurant en el buffette continuamente se quedaba sin comida y tardaban mucho en volver a servir los platillos. En la cafetería, continuamente se quedaban sin insumos. En el room service, tardaban hasta 24 horas en llevarse los platillos sucios, los dejaban afuera del cuarto y aunque 2 veces les pedimos que pasaran por ellos, ahí se quedaban. En la playa no hay control en las palapas, se queda mucha gente que no es huésped del hotel haciendo muy difícil encontrar palapas disponibles. En general está bien el hotel, pero le faltan muchas cosas para ser 5 estrellas.
Muchos aspectos están bien. Pero hay cosas donde deberían mejorar mucho: el restaurant en el buffette continuamente se quedaba sin comida y tardaban mucho en volver a servir los platillos. En la cafetería, continuamente se quedaban sin insumos. En el room service, tardaban hasta 24 horas en llevarse los platillos sucios, los dejaban afuera del cuarto y aunque 2 veces les pedimos que pasaran por ellos, ahí se quedaban. En la playa no hay control en las palapas, se queda mucha gente que no es huésped del hotel haciendo muy difícil encontrar palapas disponibles. En general está bien el hotel, pero le faltan muchas cosas para ser 5 estrellas.
10
Lizethe Pomares
17 de jul. de 2025
·
A estadia foi de 3 noites
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
8
christian
5 de jan. de 2026
·
A estadia foi de 4 noites
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
6
Sergio M
5 de jan. de 2026
·
A estadia foi de 2 noites
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
8
Hooman
7 de nov. de 2025
·
A estadia foi de 4 noites
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
6
Geoffrey Michael
14 de nov. de 2025
·
A estadia foi de 7 noites
Food was average. Breakfast and lunch buffets were very basic. Room was very clean. Pools were great and beach access was very good. It would be fine for a few nights but 7 days with the same food couches was very boring.
Food was average. Breakfast and lunch buffets were very basic. Room was very clean. Pools were great and beach access was very good. It would be fine for a few nights but 7 days with the same food couches was very boring.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
4
HUGO
semana passada
·
A estadia foi de 1 noite
El hotel se ve muy viejo, y le falta mantenimiento, usamos la tina del baño y se inundó el baño y la recámara por una fuga, la comida de regular a mala, en el restaurante la cevicheria lo que pedimos sin sabor y cantidades muy pequeñas, el personal y meseros muy atentos.
El hotel se ve muy viejo, y le falta mantenimiento, usamos la tina del baño y se inundó el baño y la recámara por una fuga, la comida de regular a mala, en el restaurante la cevicheria lo que pedimos sin sabor y cantidades muy pequeñas, el personal y meseros muy atentos.
8
Héctor
semana passada
·
A estadia foi de 5 noites
Falta más información y quedaron de mandar el regalo de aniversario y no mandaron nada
Falta más información y quedaron de mandar el regalo de aniversario y no mandaron nada
10
MARISOL
semana passada
·
A estadia foi de 3 noites
todo muy bien, el personal muy amable y servicial. lo único que deberían mejorar es su cevichería, sobre todo teniendo mariscos tan buenos en esa zona.
todo muy bien, el personal muy amable y servicial. lo único que deberían mejorar es su cevichería, sobre todo teniendo mariscos tan buenos en esa zona.
2
Carlos
11 de ago. de 2026
·
A estadia foi de 8 noites
Súper mal, me salió una cucaracha en el cuarto
Súper mal, me salió una cucaracha en el cuarto
6
AFRICA
9 de jul. de 2026
·
A estadia foi de 3 noites
Me ofrecieron un upgrade de la habitación y al llegar estaba sucia por polvo, y bichitos sin embargo elpersonal acudió inmediatamente a limpiarlo. También hubo lluvia fuerte lo que ocasionó que filtrara agua por el termostato de la habitación y nos quedamos sin aire acondicionado, sin embargo la chica de recepción y demas personal fueron muy atentos en darnos otra habitación para contar con el servicio. Lo que si estuvo super mal fue la atención del concerge del piso 7, solicite desde muy temprano una amenidad de cumpleaños que nunca llegó, y todavía a casi 5pm volví a preguntar y su respuesta fue que en el transcurso del dia la podrían, sin embargo eso nunca sucedió, siendo que desde mi reserva ya me habían preguntado si el motivo del viaje era por algo especial. Otro punto fue el bufete de hoy, ya que no había comida suficiente, faltaba fruta, vasos, etc. En general se ve que les falta personal , de meseris, cocina, entretenimiento, etc porque cuando era del Dreams, estaba mejor en esos puntos. Para ser del fiesta americana, la verdad esperaba algo mejor. Por las personas que resolvieron los inconvenientes de verdad muchas gracias por si ayuda y dedicación.
Me ofrecieron un upgrade de la habitación y al llegar estaba sucia por polvo, y bichitos sin embargo elpersonal acudió inmediatamente a limpiarlo. También hubo lluvia fuerte lo que ocasionó que filtrara agua por el termostato de la habitación y nos quedamos sin aire acondicionado, sin embargo la chica de recepción y demas personal fueron muy atentos en darnos otra habitación para contar con el servicio. Lo que si estuvo super mal fue la atención del concerge del piso 7, solicite desde muy temprano una amenidad de cumpleaños que nunca llegó, y todavía a casi 5pm volví a preguntar y su respuesta fue que en el transcurso del dia la podrían, sin embargo eso nunca sucedió, siendo que desde mi reserva ya me habían preguntado si el motivo del viaje era por algo especial. Otro punto fue el bufete de hoy, ya que no había comida suficiente, faltaba fruta, vasos, etc. En general se ve que les falta personal , de meseris, cocina, entretenimiento, etc porque cuando era del Dreams, estaba mejor en esos puntos. Para ser del fiesta americana, la verdad esperaba algo mejor. Por las personas que resolvieron los inconvenientes de verdad muchas gracias por si ayuda y dedicación.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:30
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 256.45972642822267USD
- 2026-09-19: 256.45972642822267USD
- 2026-09-20: 239.18725331268308USD
- 2026-09-21: 239.18725331268308USD
- 2026-09-22: 232.71899431228636USD
- 2026-09-23: 231.58141614074705USD
- 2026-09-24: 232.45951436691283USD
- 2026-09-25: 256.20271822128296USD
- 2026-09-26: 256.45972642822267USD
- 2026-09-27: 256.45972642822267USD
- 2026-09-28: 239.42720477142333USD
- 2026-09-29: 239.42720477142333USD
- 2026-09-30: 239.42720477142333USD
- 2026-10-01: 265.7174036064148USD
- 2026-10-02: 265.7174036064148USD
- 2026-10-03: 239.42720477142333USD
- 2026-10-04: 239.42720477142333USD
- 2026-10-05: 239.42720477142333USD
- 2026-10-06: 232.02524219512938USD
- 2026-10-07: 265.7174036064148USD
- 2026-10-08: 239.42720477142333USD
- 2026-10-09: 265.7174036064148USD
- 2026-10-10: 239.04236736831663USD
- 2026-10-11: 265.7174036064148USD
- 2026-10-12: 265.7174036064148USD
- 2026-10-13: 239.42720477142333USD
- 2026-10-14: 265.7174036064148USD
- 2026-10-15: 265.7174036064148USD
- 2026-10-16: 265.7174036064148USD
- 2026-10-17: 265.7174036064148USD
- 2026-10-18: 265.7174036064148USD
- 2026-10-19: 280.8964019187927USD
- 2026-10-20: 265.7174036064148USD
- 2026-10-21: 265.7174036064148USD
- 2026-10-22: 265.7174036064148USD
- 2026-10-23: 265.7174036064148USD
- 2026-10-24: 280.8964019187927USD
- 2026-10-25: 265.7174036064148USD
- 2026-10-26: 265.7174036064148USD
- 2026-10-27: 265.7174036064148USD
- 2026-10-28: 265.7174036064148USD
- 2026-10-29: 303.66989545440674USD
- 2026-10-30: 307.5572913986206USD
- 2026-10-31: 307.5572913986206USD
- 2026-11-01: 284.67360390701293USD
- 2026-11-02: 284.67360390701293USD
- 2026-11-03: 256.45972642822267USD
- 2026-11-04: 284.67360390701293USD
- 2026-11-05: 284.67360390701293USD
- 2026-11-06: 303.66989545440674USD
- 2026-11-07: 303.66989545440674USD
- 2026-11-08: 256.45972642822267USD
- 2026-11-09: 284.67360390701293USD
- 2026-11-10: 284.67360390701293USD
- 2026-11-11: 303.66989545440674USD
- 2026-11-12: 303.66989545440674USD
- 2026-11-13: 401.35643425140375USD
- 2026-11-14: 441.5030760360718USD
- 2026-11-15: 401.35643425140375USD
- 2026-11-16: 319.820094140625USD
- 2026-11-17: 319.820094140625USD
- 2026-11-18: 301.0348469833374USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 18 anos
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
Cortesias mais populares
Estacionamento
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Balcão de turismo
Serviços
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Bingo
Concierge Services
Atividades
Piscina
Campos de ténis
Jardim
Praia (na proximidade)
Karaoke
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Evening Entertainment
Pool (Infinity)
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito