Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa
From
US$ 272
/ noite
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From
US$ 272
/ noite
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, uma quadra de tênis externa e uma academia. Este re...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, uma quadra de tênis externa e uma academia. Este resort também oferece Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).
Comodidades
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Resort tem 3 salas de reunião disponíveis para eventos. Estacionamento grátis com manobrista está disponível no local.
Jantar
Saboreie pratos da local e internacional no Chulavista, um dos 7 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Há também petiscos disponíveis na cafeteria. Relaxe com uma bebida refrescante em um bar na praia, um bar ao lado da piscina ou um dos 4 bares/lounges. Buffet de café da manhã grátis é servido diariamente, entre 6h30 e 11h30.
Quartos
Sinta-se em casa em um de nossos 229 quartos com móveis exclusivos, com itens grátis no frigobar e TVs LCD. Os quartos possuem varandas particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com banheiras e chuveiros separados apresenta produtos de toalete de cortesia e secadores de cabelo.
Localização
Na praia em Novo Nayarit, Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa está a apenas 3 minutos de caminhada de Praia de Nuevo Vallarta e a 6 minutos a pé de Bahía de Banderas. Este resort com tudo incluído fica a 15,4 km de Terminal de cruzeiros e a 20 km de Malecón.
Lugares próximos
Praia de Nuevo Vallarta(0.2 milhas)
Bahía de Banderas(0.3 milhas)
Feira de Agricultores Rivera de Nuevo Vallarta(1.4 milhas)
Shopping center Paradise Plaza(1.6 milhas)
Vallarta Adventures(2.2 milhas)
El Tigre Golf Club(2.3 milhas)
Nayar Vidanta Golf(2.5 milhas)
Centro de Convenções Vidanta(2.8 milhas)
Shopping Plaza Lago Real(2.8 milhas)
Marina Nuevo Vallarta(2.9 milhas)
Playa Vidanta Nuevo Vallarta(3 milhas)
Parque aquático Splash em Nuevo Vallarta(3.1 milhas)
O Campo de Golfe dos Lagos em Vidanta Nuevo Vallarta(3.1 milhas)
Gôndola SkyDream Parks(3.2 milhas)
Flamingos Golf Club(3.4 milhas)
O aeroporto mais próximo para chegar a Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa fica em Aeroporto Internacional Licenciado Gustavo Diaz Ordaz (PVR)(7.4 milhas)
Estacionamento
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Balcão de turismo
Localização
Paseo de los Cocoteros, Lotes 32 y 33, Novo Nayarit, Estado de Nayarit, México
Praia de Nuevo Vallarta (0.2 milhas)
Bahía de Banderas (0.3 milhas)
Feira de Agricultores Rivera de Nuevo Vallarta (1.4 milhas)
Shopping center Paradise Plaza (1.6 milhas)
Vallarta Adventures (2.2 milhas)
El Tigre Golf Club (2.3 milhas)
Opções de quarto
9
Suíte júnior, 1 cama King, vista para a montanha
Detalhes do quarto
1 Cama King
Acomoda 2
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
8
Suíte júnior, várias camas, vista para o oceano (Fiesta Club Family)
Detalhes do quarto
1 Cama King
e 1 Cama De Casal
Acomoda 4
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
12
Suíte júnior, 2 camas de casal, vista para o oceano (Fiesta Club)
Detalhes do quarto
2 Camas De Casal
Acomoda 3
592 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
5
Suíte júnior, várias camas, vista para o oceano (Family)
Detalhes do quarto
1 Cama King
e 1 Cama De Casal
Acomoda 4
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
9
Suíte júnior, 2 camas de casal, vista parcial para o oceano
Detalhes do quarto
2 Camas De Casal
Acomoda 3
581 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
20
Suíte júnior, 1 cama King, vista para o oceano (Fiesta Club)
Detalhes do quarto
1 Cama King
Acomoda 2
570 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
19
Suíte júnior, 1 cama King, vista parcial para o oceano
Detalhes do quarto
1 Cama King
Acomoda 2
570 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
14
Suíte júnior, 1 cama King (Tropical View)
Detalhes do quarto
1 Cama King
Acomoda 2
570 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
7
Suíte júnior, várias camas, vista para a montanha (Family)
Detalhes do quarto
1 Cama King
e 1 Cama De Casal
Acomoda 4
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
7
Suíte júnior, várias camas, vista parcial para o oceano (Family)
Detalhes do quarto
1 Cama King
e 1 Cama De Casal
Acomoda 4
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
11
Suíte júnior, 2 camas de casal (Tropical View)
Detalhes do quarto
2 Camas De Casal
Acomoda 3
592 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
6
Suíte júnior, 1 cama King, vista para o oceano
Detalhes do quarto
1 Cama King
Acomoda 2
570 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
10
Suíte júnior, 2 camas de casal, vista para o oceano
Detalhes do quarto
2 Camas De Casal
Acomoda 3
592 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
Avaliações dos hóspedes sobre Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa
7.3
Bom
Com base em 532 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
As avaliações do Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa elogiam a simpatia da equipe, as piscinas e a localização à beira-mar, ao mesmo tempo em que apontam que é uma propriedade mais antiga com alguns problemas de manutenção, fechamentos periódicos de restaurantes e, ocasionalmente, longas esperas no check-in ou nas refeições.
Leia maisIsso foi útil?
Opinião dos hóspedes
As avaliações do Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa elogiam a simpatia da equipe, as piscinas e a localização à beira-mar, ao mesmo tempo em que apontam que é uma propriedade mais antiga com alguns problemas de manutenção, fechamentos periódicos de restaurantes e, ocasionalmente, longas esperas no check-in ou nas refeições.
Os quartos são frequentemente descritos como espaçosos e com ótimas vistas, mas vários hóspedes relatam uma decoração datada, ar condicionado barulhento ou fraco e manutenção inconsistente no quarto. O feedback sobre a limpeza é geralmente positivo, embora o horário da arrumação e as condições do quarto variem. No geral, espere uma estadia relaxante à beira-mar, com um serviço atencioso, boas piscinas e qualidade variável no que se refere à gastronomia e manutenção.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As piscinas são frequentemente um destaque, com várias opções limpas e bom acesso à praia; o spa também recebe elogios. Os pontos negativos incluem áreas desatualizadas, comodidades limitadas (sem bar na piscina e bebidas não permitidas nas piscinas), espaços compartilhados ocasionais que reduzem o serviço de piscina e uma academia muito básica.
Avaliações dos hóspedes relacionadas
8
Pamela
10 de nov. de 2025
·
Hospedou-se por 6 noites
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
4
Kimberley
25 de nov. de 2025
·
Hospedou-se por 4 noites
The room and staff were excellent but the food and beverage options were less than expected. It’s a very quiet resort. I’ve never been to a resort in Mexico, where you can’t have drinks in the pool.
The room and staff were excellent but the food and beverage options were less than expected. It’s a very quiet resort. I’ve never been to a resort in Mexico, where you can’t have drinks in the pool.
10
Lizethe Pomares
17 de jul. de 2025
·
Hospedou-se por 3 noites
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
10
Maggie
26 de jul. de 2025
·
Hospedou-se por 4 noites
Loved the property the food was delicious! Staff was very friendly and helpful. Only thing was missing was the swim bar and cevicheria!
Loved the property the food was delicious! Staff was very friendly and helpful. Only thing was missing was the swim bar and cevicheria!
10
Teneille Olivia Soroka
6 de nov. de 2025
·
Hospedou-se por 3 noites
First of all they did a cute towel cake with flowers on the bed for my boyfriend’s birthday. Originally I had booked a restaurant off site for his birthday but the food was actually so good that we just ate at the restaurants at the all inclusive. There was also a jacuzzi on the balcony which we weren’t sure was included with all bookings but we were super happy to have it. The pools are very clean and maintained well - lots of employees walking around cleaning and checking for cleanliness. All the people working there were friendly and really helpful and happy. We tipped about 20 MXN to employees there. The pools were so relaxing and I honestly have a hard time saying anything negative. We’ll definitely be coming back. I also heard that management switched recently so older reviews may be reflecting the old management? Overall, super impressed.
First of all they did a cute towel cake with flowers on the bed for my boyfriend’s birthday. Originally I had booked a restaurant off site for his birthday but the food was actually so good that we just ate at the restaurants at the all inclusive. There was also a jacuzzi on the balcony which we weren’t sure was included with all bookings but we were super happy to have it. The pools are very clean and maintained well - lots of employees walking around cleaning and checking for cleanliness. All the people working there were friendly and really helpful and happy. We tipped about 20 MXN to employees there. The pools were so relaxing and I honestly have a hard time saying anything negative. We’ll definitely be coming back. I also heard that management switched recently so older reviews may be reflecting the old management? Overall, super impressed.
8
christian
5 de jan. de 2026
·
Hospedou-se por 4 noites
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
6
Sergio M
5 de jan. de 2026
·
Hospedou-se por 2 noites
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
10
Edwin Francisco Javier
31 de ago. de 2025
·
Hospedou-se por 2 noites
Servicio del SPA excelente la atención por parte del Sr. Gabriel y la ballet Lis muy cordial
Servicio del SPA excelente la atención por parte del Sr. Gabriel y la ballet Lis muy cordial
8
Hooman
7 de nov. de 2025
·
Hospedou-se por 4 noites
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
10
Alcira
8 de nov. de 2025
·
Hospedou-se por 2 noites
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes acham os quartos e as áreas comuns limpos, com a arrumação geralmente eficaz. No entanto, há relatos de manutenção e serviço inconsistentes, incluindo limpeza de quarto atrasada, problemas de manutenção, problemas ocasionais com água e relatos raros de pragas.
Avaliações dos hóspedes relacionadas
8
Esmeralda
30 de out. de 2025
·
Hospedou-se por 3 noites
La habitation estaba muy amplia y bien limpia.
La habitation estaba muy amplia y bien limpia.
8
Pamela
10 de nov. de 2025
·
Hospedou-se por 6 noites
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
6
gilberto jasso
18 de nov. de 2025
·
Hospedou-se por 2 noites
En general está limpio. Pero se notan muchos detalles que reflejan la edad del Hotel. (Mantenimiento)
En general está limpio. Pero se notan muchos detalles que reflejan la edad del Hotel. (Mantenimiento)
4
Dan
14 de jul. de 2025
·
Hospedou-se por 2 noites
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
10
ruben
10 de jan. de 2026
·
Hospedou-se por 4 noites
Limpieza, funcionalidad, calidad de los alimentos y, sobretodo, la atención del personal.
Limpieza, funcionalidad, calidad de los alimentos y, sobretodo, la atención del personal.
6
Francisco
21 de jun. de 2025
·
Hospedou-se por 1 noite
Falta de mantenimiento en áreas comunes y habitación
Falta de mantenimiento en áreas comunes y habitación
10
Michael
9 de jun. de 2025
·
Hospedou-se por 2 noites
Very clean, pools are amazing, food was excellent and service was excellent we had an amazing time thank you
Very clean, pools are amazing, food was excellent and service was excellent we had an amazing time thank you
2
Marcela Cervantes
2 de nov. de 2025
·
Hospedou-se por 3 noites
El peor hotel, cero limpieza, había cucarachas en mi habitación, servilletas sucias de huéspedes anteriores , los lavabos sucios y no había toallas en los baños! Me cambiaron de habitación y la segunda habitación estaba igual de mal!
El peor hotel, cero limpieza, había cucarachas en mi habitación, servilletas sucias de huéspedes anteriores , los lavabos sucios y no había toallas en los baños! Me cambiaron de habitación y la segunda habitación estaba igual de mal!
10
Alcira
8 de nov. de 2025
·
Hospedou-se por 2 noites
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
6
Héctor González
24 de nov. de 2025
·
Hospedou-se por 7 noites
Existió falta de agua durante una noche mal coordinado y afectando a los huéspedes además de NO avisar. Ademá expedia NO ha resuleto el reembolso solo se concretan en decisr que es del banco cuando NO ha efectuado expedia el reembolso. ¿Que se puede hacer?
Existió falta de agua durante una noche mal coordinado y afectando a los huéspedes además de NO avisar. Ademá expedia NO ha resuleto el reembolso solo se concretan en decisr que es del banco cuando NO ha efectuado expedia el reembolso. ¿Que se puede hacer?
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são frequentemente descritos como espaçosos e confortáveis, muitas vezes com vistas agradáveis para o oceano. Vários hóspedes observam uma decoração e equipamentos datados e relatam problemas como ar condicionado fraco ou barulhento, vazamentos ou equipamentos que precisam de reparo.
Avaliações dos hóspedes relacionadas
10
Gerardo
1 de nov. de 2025
·
Hospedou-se por 5 noites
Muy grande y limpia la habitación y el personal muy amable. Muy tranquilo para descansar el hotel.
Muy grande y limpia la habitación y el personal muy amable. Muy tranquilo para descansar el hotel.
10
Sergio
4 de nov. de 2025
·
Hospedou-se por 4 noites
La habitación está muy limpia excelente servicio la comida deliciosa el personal muy amable en todas las áreas me encantó el lugar
La habitación está muy limpia excelente servicio la comida deliciosa el personal muy amable en todas las áreas me encantó el lugar
4
Josie
24 de set. de 2025
·
Hospedou-se por 3 noites
Chose to pay extra for upgraded room with veiw and A/C did not work. Food was subpar did not taste like the dishes they where offering i.e. sushi, argentian steak, mediterranian. Overall disappointed we paid almost 400 a night for all inclusive experience. We ended up leaving a day early and booking into a different hotel to salvage vacation.
Chose to pay extra for upgraded room with veiw and A/C did not work. Food was subpar did not taste like the dishes they where offering i.e. sushi, argentian steak, mediterranian. Overall disappointed we paid almost 400 a night for all inclusive experience. We ended up leaving a day early and booking into a different hotel to salvage vacation.
6
Jose
19 de jan. de 2026
·
Hospedou-se por 7 noites
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
10
Maryse
23 de nov. de 2025
·
Hospedou-se por 7 noites
The staff is incredibly friendly! We had a beautiful room with an ocean view and patio.
The staff is incredibly friendly! We had a beautiful room with an ocean view and patio.
8
Catharina Anna
29 de jul. de 2025
·
Hospedou-se por 6 noites
The restaurants were really good. The room was beautiful, but some maintenance is required with ceiling fans in some. We had a lot of options for pools.
The restaurants were really good. The room was beautiful, but some maintenance is required with ceiling fans in some. We had a lot of options for pools.
6
Pamela
23 de ago. de 2025
·
Hospedou-se por 2 noites
Es un todo incluido promedio, la comida está decente y las bebidas igual. No esperes mucha variedad para el precio. Las habitaciones se ven remodeladas, sin embargo tienen detalles como el aire acondicionado (viejo y ruidoso) y el área de baño.
Es un todo incluido promedio, la comida está decente y las bebidas igual. No esperes mucha variedad para el precio. Las habitaciones se ven remodeladas, sin embargo tienen detalles como el aire acondicionado (viejo y ruidoso) y el área de baño.
6
Corinna
4 de jan. de 2026
·
Hospedou-se por 3 noites
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
6
Carrie
1 de dez. de 2025
·
Hospedou-se por 7 noites
Very dated
Very dated
4
DINA OLVIA
17 de jun. de 2025
·
Hospedou-se por 3 noites
Me dieron un cuarto que se inundaba, el aire acondicionada no enfriaba y solo sonaba horrible, y no hicieron caso al rwporte oportuno, pesima comida de buffet no lo rwcomiendo
Me dieron un cuarto que se inundaba, el aire acondicionada no enfriaba y solo sonaba horrible, y no hicieron caso al rwporte oportuno, pesima comida de buffet no lo rwcomiendo
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente elogiada por sua simpatia, atenção e prestatividade nas piscinas, restaurantes e arrumação. Os principais pontos de dor recorrentes incluem check-in/out lento ou caótico, longas esperas por assentos ou serviço de quarto, falta de pessoal ocasional e relatos isolados de vendas insistentes ou segurança rude.
Avaliações dos hóspedes relacionadas
10
Lorna
30 de nov. de 2025
·
Hospedou-se por 14 noites
Great staff❤️ Loved the restaurants and pool staff! Housekeeper was friendly and did a great job! Loved the coffee shop crew! Beautiful grounds, pools and beach! Would love to come back again!❤️
Great staff❤️ Loved the restaurants and pool staff! Housekeeper was friendly and did a great job! Loved the coffee shop crew! Beautiful grounds, pools and beach! Would love to come back again!❤️
8
Pamela
10 de nov. de 2025
·
Hospedou-se por 6 noites
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
6
David
24 de ago. de 2025
·
Hospedou-se por 1 noite
Baja variedad de alimentos en los restaurantes, el staff de valet de las noches (viernes-sabado) con mala actitud se servicio. El staff de mostrador super bien; en las albercas era mejor ir directamente a la barra que esperar al servicio.
Baja variedad de alimentos en los restaurantes, el staff de valet de las noches (viernes-sabado) con mala actitud se servicio. El staff de mostrador super bien; en las albercas era mejor ir directamente a la barra que esperar al servicio.
4
EDNA ALEJANDRA
11 de jan. de 2026
·
Hospedou-se por 3 noites
Pésimo servicio de las hostess, no tienen la capacidad de atender a tantos huéspedes, el tiempo de espera es demasiado, la recepción es insuficuente para tantos huéspedes, en mi estadía, todos los días hubo quejas para el gerente, no solo mías. No regresaría a ese hotel, lástima de la cadena que es.
Pésimo servicio de las hostess, no tienen la capacidad de atender a tantos huéspedes, el tiempo de espera es demasiado, la recepción es insuficuente para tantos huéspedes, en mi estadía, todos los días hubo quejas para el gerente, no solo mías. No regresaría a ese hotel, lástima de la cadena que es.
4
Dan
14 de jul. de 2025
·
Hospedou-se por 2 noites
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
4
RAUL
16 de out. de 2025
·
Hospedou-se por 4 noites
Overall the staff was good, the sales team were putting too much pressure on us to buy tours after we had told them several times that we were not interested.
Overall the staff was good, the sales team were putting too much pressure on us to buy tours after we had told them several times that we were not interested.
10
Bernie J
18 de ago. de 2025
·
Hospedou-se por 5 noites
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
6
Sergio M
5 de jan. de 2026
·
Hospedou-se por 2 noites
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
10
Alcira
8 de nov. de 2025
·
Hospedou-se por 2 noites
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
6
Corinna
4 de jan. de 2026
·
Hospedou-se por 3 noites
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
A localização à beira-mar é apreciada, com uma praia segura e própria para banho e uma atmosfera mais tranquila, longe das áreas mais movimentadas. Alguns hóspedes acham conveniente, enquanto outros sentiram que era mais distante das partes preferidas da cidade.
Avaliações dos hóspedes relacionadas
8
Nicholas Jovan
13 de jun. de 2025
·
Hospedou-se por 3 noites
Loved the property and the staff. The location was further away from partes of town we spent the most time in but over all it was a great time.
Loved the property and the staff. The location was further away from partes of town we spent the most time in but over all it was a great time.
10
Maria
15 de fev. de 2026
·
Hospedou-se por 3 noites
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
8
Adriano Annunzio
3 de out. de 2025
·
Hospedou-se por 2 noites
Si se veia el mar !algo muy importante ?demasiadas torres con dep.entre rentas y vacios co mucha diferencias del hotel
Si se veia el mar !algo muy importante ?demasiadas torres con dep.entre rentas y vacios co mucha diferencias del hotel
10
Bernie J
18 de ago. de 2025
·
Hospedou-se por 5 noites
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
8
ELIZABETH CRISTINA Muñoz
29 de ago. de 2025
·
Hospedou-se por 2 noites
La atención del personal en cualquier zona del hotel es muy buena, son muy atentos, están pendientes de lo que puedes necesitar . Las instalaciones son buenas, quizá un poquito de mantenimiento a las habitaciones les vendría muy bien pero nada que afecte la estadía, está situado en una zona donde la playa está muy linda y segura para toda la familia. Si volvería.
La atención del personal en cualquier zona del hotel es muy buena, son muy atentos, están pendientes de lo que puedes necesitar . Las instalaciones son buenas, quizá un poquito de mantenimiento a las habitaciones les vendría muy bien pero nada que afecte la estadía, está situado en una zona donde la playa está muy linda y segura para toda la familia. Si volvería.
10
Lizethe Pomares
17 de jul. de 2025
·
Hospedou-se por 3 noites
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
10
Rogelio
31 de jul. de 2025
·
Hospedou-se por 5 noites
Very centralized. Easy to get around. Very clean. Staff is very nice and helpful.
Very centralized. Easy to get around. Very clean. Staff is very nice and helpful.
6
Jose
19 de jan. de 2026
·
Hospedou-se por 7 noites
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
8
Hooman
7 de nov. de 2025
·
Hospedou-se por 4 noites
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
10
Houa
9 de nov. de 2025
·
Hospedou-se por 6 noites
Everything was great! From service, to food, location, and amenities, we loved it!
Everything was great! From service, to food, location, and amenities, we loved it!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O feedback sobre a comida é misto: vários hóspedes apreciaram os restaurantes especializados e acharam a qualidade boa, mas muitos citam variedade limitada, aberturas ou fechamentos rotativos, longas esperas e execução irregular (por exemplo, bifes duros, café básico, buffets médios). O serviço de bar e quarto pode ser lento.
Avaliações dos hóspedes relacionadas
6
KELLY
19 de nov. de 2025
·
Hospedou-se por 13 noites
The room was nice, the view was incredible..the staff was super friendly. The amenities as far as food was a little lacking they only had a couple of restaurants open. They changed ownership so they were just getting their feet wet.
The room was nice, the view was incredible..the staff was super friendly. The amenities as far as food was a little lacking they only had a couple of restaurants open. They changed ownership so they were just getting their feet wet.
10
Maria
15 de fev. de 2026
·
Hospedou-se por 3 noites
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
4
Alyson
24 de jun. de 2025
·
Hospedou-se por 4 noites
The property is pretty. However the services were sub-par. The hotel jacuzzi didnt work. Only 2 of the restaurants and buffet were open during my 4 night stay. The room service did not answer the phone when we called at least 5 different time. The "security manager" was disgustingly rude to me. The best part of the hotel was the bartenders, they were nice.
The property is pretty. However the services were sub-par. The hotel jacuzzi didnt work. Only 2 of the restaurants and buffet were open during my 4 night stay. The room service did not answer the phone when we called at least 5 different time. The "security manager" was disgustingly rude to me. The best part of the hotel was the bartenders, they were nice.
8
SHAWN
2 de jul. de 2025
·
Hospedou-se por 6 noites
An excellent all inclusive resort with excellent service. The buffet and the Italian restaurant were the best of the restaurants. Room service included was nice touch. Great pools and beach area. Very friendly and attentive staff.
An excellent all inclusive resort with excellent service. The buffet and the Italian restaurant were the best of the restaurants. Room service included was nice touch. Great pools and beach area. Very friendly and attentive staff.
6
FRANCISCO JAVIER
22 de dez. de 2025
·
Hospedou-se por 3 noites
Muchos aspectos están bien. Pero hay cosas donde deberían mejorar mucho: el restaurant en el buffette continuamente se quedaba sin comida y tardaban mucho en volver a servir los platillos. En la cafetería, continuamente se quedaban sin insumos. En el room service, tardaban hasta 24 horas en llevarse los platillos sucios, los dejaban afuera del cuarto y aunque 2 veces les pedimos que pasaran por ellos, ahí se quedaban. En la playa no hay control en las palapas, se queda mucha gente que no es huésped del hotel haciendo muy difícil encontrar palapas disponibles. En general está bien el hotel, pero le faltan muchas cosas para ser 5 estrellas.
Muchos aspectos están bien. Pero hay cosas donde deberían mejorar mucho: el restaurant en el buffette continuamente se quedaba sin comida y tardaban mucho en volver a servir los platillos. En la cafetería, continuamente se quedaban sin insumos. En el room service, tardaban hasta 24 horas en llevarse los platillos sucios, los dejaban afuera del cuarto y aunque 2 veces les pedimos que pasaran por ellos, ahí se quedaban. En la playa no hay control en las palapas, se queda mucha gente que no es huésped del hotel haciendo muy difícil encontrar palapas disponibles. En general está bien el hotel, pero le faltan muchas cosas para ser 5 estrellas.
10
Lizethe Pomares
17 de jul. de 2025
·
Hospedou-se por 3 noites
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
8
christian
5 de jan. de 2026
·
Hospedou-se por 4 noites
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
6
Sergio M
5 de jan. de 2026
·
Hospedou-se por 2 noites
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
8
Hooman
7 de nov. de 2025
·
Hospedou-se por 4 noites
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
6
Geoffrey Michael
14 de nov. de 2025
·
Hospedou-se por 7 noites
Food was average. Breakfast and lunch buffets were very basic. Room was very clean. Pools were great and beach access was very good. It would be fine for a few nights but 7 days with the same food couches was very boring.
Food was average. Breakfast and lunch buffets were very basic. Room was very clean. Pools were great and beach access was very good. It would be fine for a few nights but 7 days with the same food couches was very boring.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
4
Felipe
há 2 semanas
·
Hospedou-se por 2 noites
La propiedad se encuentra en condiciones deterioradas , viejas y descuidadas. Los alimentos en el restaurante de mariscos está de calidad variedad y sabor pobre . No representa a la marca fiesta americana
La propiedad se encuentra en condiciones deterioradas , viejas y descuidadas. Los alimentos en el restaurante de mariscos está de calidad variedad y sabor pobre . No representa a la marca fiesta americana
6
MAURICIO
há 3 semanas
·
Hospedou-se por 3 noites
El personal muy amable es lo único aceptable. De los restaurantes que dicen tener pues no pude conocer 2 por estaban cerrados Creo que pesa mucho la marca para lo que es el complejo
El personal muy amable es lo único aceptable. De los restaurantes que dicen tener pues no pude conocer 2 por estaban cerrados Creo que pesa mucho la marca para lo que es el complejo
6
Martha Beatriz
há 4 semanas
·
Hospedou-se por 3 noites
El hotel muy descuidado, creo que no tiene nada que ver con la calidad de la Marca Fiesta Americana…!!!!!, en toda nuestra estancia nunca tuvimos agua caliente en nuestra habitación a pesar que lo reportamos todos los días, el personal super amable y atentos a nuestras necesidades, pero lamentablemente el hotel no los apoya para solucionar los problemas, la comida muy aceptable, sin mucha variedad pero muy rica. Si no lo conocen se los podría recomendar, pero creo que pueden localizar mejores opciones en la zona.
El hotel muy descuidado, creo que no tiene nada que ver con la calidad de la Marca Fiesta Americana…!!!!!, en toda nuestra estancia nunca tuvimos agua caliente en nuestra habitación a pesar que lo reportamos todos los días, el personal super amable y atentos a nuestras necesidades, pero lamentablemente el hotel no los apoya para solucionar los problemas, la comida muy aceptable, sin mucha variedad pero muy rica. Si no lo conocen se los podría recomendar, pero creo que pueden localizar mejores opciones en la zona.
4
HUGO
12 de set. de 2026
·
Hospedou-se por 1 noite
El hotel se ve muy viejo, y le falta mantenimiento, usamos la tina del baño y se inundó el baño y la recámara por una fuga, la comida de regular a mala, en el restaurante la cevicheria lo que pedimos sin sabor y cantidades muy pequeñas, el personal y meseros muy atentos.
El hotel se ve muy viejo, y le falta mantenimiento, usamos la tina del baño y se inundó el baño y la recámara por una fuga, la comida de regular a mala, en el restaurante la cevicheria lo que pedimos sin sabor y cantidades muy pequeñas, el personal y meseros muy atentos.
8
Héctor
9 de set. de 2026
·
Hospedou-se por 5 noites
Falta más información y quedaron de mandar el regalo de aniversario y no mandaron nada
Falta más información y quedaron de mandar el regalo de aniversario y no mandaron nada
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:30
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-10: 365.45921946224973USD
- 2026-11-11: 365.45921946224973USD
- 2026-11-12: 296.83277363012695USD
- 2026-11-13: 345.62548175534056USD
- 2026-11-14: 406.1794669917602USD
- 2026-11-15: 344.6323049863281USD
- 2026-11-16: 279.4197413416595USD
- 2026-11-17: 263.4390121025543USD
- 2026-11-18: 285.0119011722412USD
- 2026-11-19: 280.82070604252624USD
- 2026-11-20: 335.3353970433044USD
- 2026-11-21: 321.75944162570187USD
- 2026-11-22: 301.89590624545286USD
- 2026-11-23: 310.83283797793575USD
- 2026-11-24: 314.3331842095642USD
- 2026-11-25: 280.0430883513336USD
- 2026-11-26: 301.89590624545286USD
- 2026-11-27: 415.63450576943967USD
- 2026-11-28: 490.94440042672727USD
- 2026-11-29: 310.83283797793575USD
- 2026-11-30: 309.43268594088744USD
- 2026-12-01: 266.14155949150086USD
- 2026-12-02: 258.50146990815733USD
- 2026-12-03: 266.14155949150086USD
- 2026-12-04: 287.02805238360594USD
- 2026-12-05: 266.14155949150086USD
- 2026-12-06: 259.21911978175353USD
- 2026-12-07: 266.14155949150086USD
- 2026-12-08: 259.19536629556274USD
- 2026-12-09: 258.6997768103332USD
- 2026-12-10: 277.2292737412567USD
- 2026-12-11: 285.0119011722412USD
- 2026-12-12: 285.0119011722412USD
- 2026-12-13: 266.14155949150086USD
- 2026-12-14: 259.1080895875702USD
- 2026-12-15: 280.0758150005188USD
- 2026-12-16: 277.2292737412567USD
- 2026-12-17: 321.75944162570187USD
- 2026-12-18: NO DATA
- 2026-12-19: 332.7141837581787USD
- 2026-12-20: 303.88225978347776USD
- 2026-12-21: 303.88225978347776USD
- 2026-12-22: 380.3568709974365USD
- 2026-12-23: 497.05248326849363USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: 441.93383067620846USD
- 2026-12-28: 452.94782954544064USD
- 2026-12-29: 538.3568329174499USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 741.3783026525879USD
- 2027-01-02: 416.1410323552246USD
- 2027-01-03: 326.75512314410395USD
- 2027-01-04: 295.966643304718USD
- 2027-01-05: 316.43341226513667USD
- 2027-01-06: 312.85064837792964USD
- 2027-01-07: 316.43341226513667USD
- 2027-01-08: 316.43341226513667USD
- 2027-01-09: 307.8847645328674USD
- 2027-01-10: 304.90523422583004USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Idade mínima para check-in durante o Spring Break: 18 anos
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando resort antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Somente hóspedes registrados podem ter acesso aos quartos.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
Comodidades populares
Estacionamento
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Balcão de turismo
Serviços
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Armazenamento de bagagem
Área de fumantes
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Atividades
Piscina
Quadra de tênis
Jardim
Praia (na proximidade)
Karaoke
Piscina externa
Piscina externa aquecida
Música ao vivo
Evening Entertainment
Pool (Infinity)
Mobiliário de área externa
Pool (Seasonal Outdoor)
Tênis de mesa
Terraço
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Café da manhã no quarto
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Estacionamento com manobrista
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis