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Hotel Best Semiramis

122 US$

/natt

Snitt för september

Hotel Best Semiramis - Image 1

Hotel Best Semiramis - Rum

Hotel Best Semiramis - Rum

Hotel Best Semiramis - Pool

Hotel Best Semiramis - Badrum

Priser för Hotel Best Semiramis

Välj datum för att se priser och tillgänglighet.

122 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Hotel Best Semiramis är priset per natt i genomsnitt 102 US$ under den billigaste månaden (maj) och 143 US$ under den dyraste månaden (januari), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Hotel Best Semiramis efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	143 US$
februari	143 US$
mars	137 US$
april	115 US$
maj	102 US$
juni	111 US$
juli	127 US$
augusti	140 US$
september	122 US$
oktober	108 US$
november	131 US$
december	140 US$

Dyrast: januari (ca 143 US$)

Billigast: maj (ca 102 US$)

Om detta boende

Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du bland annat tillgång till utomhuspool, inomhuspool och bastu. Detta hotell har även gratis wi-fi, en souve...

Restaurang
Pool
Rökfria rum
Business center
Rumservice
Tur- och utflyktsdisk

Läge

Leopoldo Cologan Zulueta, 27 - Urbanización La Paz, Puerto de la Cruz, Kanarieöarna, Spanien

La Paz-utkikspunkten (0.3 miles)

Botaniska trädgårdar (0.4 miles)

Vattenparken (0.4 miles)

Sitio Litre-trädgården (0.7 miles)

San Telmo-promenaden (0.8 miles)

Playa Martianez (0.8 miles)

Mer platsinformation

Rumsalternativ

8

Standardrum (2 adults and 2 children)

Information om rummet

2 Dubbelsängar

Sovplats 2

360 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Superior-rum (3 adults)

Information om rummet

2 Dubbelsängar

Sovplats 3

360 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

9

Superior-rum (2 adults and 1 child)

Information om rummet

2 Dubbelsängar

Sovplats 2

360 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Standardrum (2 adults and 1 child)

Information om rummet

2 Dubbelsängar

Sovplats 2

360 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Standardrum (2 adults)

Information om rummet

2 Dubbelsängar

Sovplats 2

360 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Standardrum (3 adults)

Information om rummet

2 Dubbelsängar

Sovplats 3

360 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Superior-rum (2 adults)

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

360 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Superior-rum (2 adults and 2 children)

Information om rummet

2 Dubbelsängar

Sovplats 2

360 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Gästrecensioner för Hotel Best Semiramis

8.2

Mycket bra

Baserat på 2 796 verifierade recensioner

Vem bor här?

Företag

1%

Par

56%

Familj

28%

Grupper

9%

Ensamresande

4%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Hotel Best Semiramis berömmer resenärer den vidsträckta havsutsikten, rymliga rummen och den vänliga personalen, samtidigt som de noterar att vissa områden känns daterade, parkeringen är begränsad, hissarna är långsamma, matkvaliteten är varierande och att den femstjärniga klassificeringen känns överdriven.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Hotel Best Semiramis berömmer resenärer den vidsträckta havsutsikten, rymliga rummen och den vänliga personalen, samtidigt som de noterar att vissa områden känns daterade, parkeringen är begränsad, hissarna är långsamma, matkvaliteten är varierande och att den femstjärniga klassificeringen känns överdriven.

Anläggningarna får blandade omdömen: en uppvärmd pool och kvällsunderhållning uppskattas av många, medan spa- och gymområdet känns slitet eller medför extra kostnader. Renligheten i rummen är ofta bra, men vissa gäster rapporterar smutsiga tallrikar och glas i buffén samt enstaka skadedjur eller unken lukt. Det läge vid klipporna är promenadavstånd till staden men innebär en brant tillgång, och AC kan stängas av under säsong. Förvänta dig bra värde och komfort, snarare en solid fyrstjärnig vistelse än lyx.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Anläggningarna är blandade: gästerna uppskattar poolerna (inklusive ett uppvärmt alternativ) och kvällsunderhållningen, men spa- och gymområdet känns daterat och kan ibland medföra extra avgifter. Parkeringen är mycket begränsad och hissarna kan vara långsamma eller otillräckliga.

Relaterade gästrecensioner

10

Ivor

7 feb. 2025

·

Stannade 4 nätter

We had a wonderful stay here. Lovely spacious room with balcony, amazing views from the glass lined dining room. I enjoyed the pool every day although the water is bracing in February! Charming staff from the cheerful dining room manager to our room cleaner, to the receptionist who sent a cup of tea down to my wife when she felt unwell. Highly recommend!

We had a wonderful stay here. Lovely spacious room with balcony, amazing views from the glass lined dining room. I enjoyed the pool every day although the water is bracing in February! Charming staff from the cheerful dining room manager to our room cleaner, to the receptionist who sent a cup of tea down to my wife when she felt unwell. Highly recommend!

8

Anja

4 jan. 2026

·

Stannade 7 nätter

Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.

Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.

6

Anna

20 okt. 2024

·

Stannade 9 nätter

Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average

Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average

8

Christopher

22 feb. 2025

·

Stannade 7 nätter

A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.

A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.

6

Manjit Singh

22 dec. 2024

·

Stannade 4 nätter

The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star

The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star

6

Bruno

8 feb. 2026

·

Stannade 2 nätter

Chambre vieillotte, pas digne d'un 5*. Personnel très souriant et attentionné. Piscine moyenne. Salle de musculation avec beaucoup d'appareils dégradés et ne fonctionnant pas (presse, vélo...)

Chambre vieillotte, pas digne d'un 5*. Personnel très souriant et attentionné. Piscine moyenne. Salle de musculation avec beaucoup d'appareils dégradés et ne fonctionnant pas (presse, vélo...)

10

catrinel

24 juli 2023

·

Stannade 7 nätter

We have just returned from a week and an amazing time at Semiramis hotel. we highly recommend and we would definitely return. While we were a bit unfortunate with 3 days of clouds due to kalima, the facilities of the hotel enabled us to nevertheless have a great time. They have an outside pool which is a great length, depth, with loads of beds, showers, pool bar; they also have a lovely heated pool and an outside jacuzzi which adds to a great experience. We were on an all inclusive package and the food was great, plenty of choices at breakfast, lunch and dinner and also the snacks between meals. Drinks are good too, plenty of choices. Every night, the hotel holds a themed dinner: Mexican, ethnic, Mediterranean, gala dinner (amazing fish & seafood dinner), Italian, etc. A lot of prepared food, cooked from fresh food, salads, all sort of dishes and sides, really not short of choice. They do themed shows every night by the pool bar: Singers, dancers, Michael Jackson look alike, opera singer, a Latin band, etc. They organise daily activities like water polo, darts competition, archery, pizza making, acqua gym, pj party for kids, water castle by the pool, etc. The team running the animation by and at the pool is great, super accommodating, helpful, cheerful, always around and ready to help and assist. We had a great time and good value for money. Staff is great, welcoming and accommodating, always ready to help or provide for guests.

We have just returned from a week and an amazing time at Semiramis hotel. we highly recommend and we would definitely return. While we were a bit unfortunate with 3 days of clouds due to kalima, the facilities of the hotel enabled us to nevertheless have a great time. They have an outside pool which is a great length, depth, with loads of beds, showers, pool bar; they also have a lovely heated pool and an outside jacuzzi which adds to a great experience. We were on an all inclusive package and the food was great, plenty of choices at breakfast, lunch and dinner and also the snacks between meals. Drinks are good too, plenty of choices. Every night, the hotel holds a themed dinner: Mexican, ethnic, Mediterranean, gala dinner (amazing fish & seafood dinner), Italian, etc. A lot of prepared food, cooked from fresh food, salads, all sort of dishes and sides, really not short of choice. They do themed shows every night by the pool bar: Singers, dancers, Michael Jackson look alike, opera singer, a Latin band, etc. They organise daily activities like water polo, darts competition, archery, pizza making, acqua gym, pj party for kids, water castle by the pool, etc. The team running the animation by and at the pool is great, super accommodating, helpful, cheerful, always around and ready to help and assist. We had a great time and good value for money. Staff is great, welcoming and accommodating, always ready to help or provide for guests.

6

vincent

21 feb. 2025

·

Stannade 2 nätter

Hotel avec d'excellentes infrastructures. Dommage que la piscine extérieure ne soit pas chauffée . Le gros point noir est la restauration : aliments décongelés et bas de gamme. Le repas est beaucoup trop cher pour ce que c'est (22€ le repas).

Hotel avec d'excellentes infrastructures. Dommage que la piscine extérieure ne soit pas chauffée . Le gros point noir est la restauration : aliments décongelés et bas de gamme. Le repas est beaucoup trop cher pour ce que c'est (22€ le repas).

6

Dominique Sylvie

11 nov. 2025

·

Stannade 7 nätter

La chambre : la poignée de la porte nous est restée dans la main à l arrivée et le coffre fort était fermé. Obligés dès notre arrivée de appeler un réparateur pour tout ça. Pas très propre … L accueil à la réception pas terrible. Les explications vite données sans attendre si nous comprenions. Buffet petit dej très varié et copieux. Bon équipement de l hôtel avec magnifiques piscine et spa. Les chambre donnent sur la route mais la mer est juste derrière et ça compense. Très bon séjour.

La chambre : la poignée de la porte nous est restée dans la main à l arrivée et le coffre fort était fermé. Obligés dès notre arrivée de appeler un réparateur pour tout ça. Pas très propre … L accueil à la réception pas terrible. Les explications vite données sans attendre si nous comprenions. Buffet petit dej très varié et copieux. Bon équipement de l hôtel avec magnifiques piscine et spa. Les chambre donnent sur la route mais la mer est juste derrière et ça compense. Très bon séjour.

8

Ranjit singh

17 nov. 2025

·

Stannade 5 nätter

Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for

Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Städningen får ofta beröm och rummen beskrivs ofta som rena, men flera recensioner noterar smutsiga tallrikar och glas i buffén samt enstaka skadedjur eller unken lukt. Vissa områden som badrum eller spa visar tecken på slitage.

Relaterade gästrecensioner

4

Sirin

21 nov. 2025

·

Stannade 2 nätter

J’avais réservé pour une chambre avec deux grands lits doubles et une vue sur la mer, j’arrive le soir pour prendre ma chambre et je m’aperçois que je n’ai qu’un lit et la vue est face à un patio. Même après une plainte à la réception ils n’ont rien fait le soir même car « l’hôtel était complet » alors que j’avais réservé 1 mois avant cette chambre. Je n’ai eu une autre chambre que le lendemain soir. Concernant la chambre, les sols étaient poussiéreux, les draps trop fins et pas de couette pour dormir. Pour un hôtel 5 étoiles c’est pitoyable, je ne vois pas comment ils peuvent conserver leurs étoiles avec un standing pareil. A fuir !

J’avais réservé pour une chambre avec deux grands lits doubles et une vue sur la mer, j’arrive le soir pour prendre ma chambre et je m’aperçois que je n’ai qu’un lit et la vue est face à un patio. Même après une plainte à la réception ils n’ont rien fait le soir même car « l’hôtel était complet » alors que j’avais réservé 1 mois avant cette chambre. Je n’ai eu une autre chambre que le lendemain soir. Concernant la chambre, les sols étaient poussiéreux, les draps trop fins et pas de couette pour dormir. Pour un hôtel 5 étoiles c’est pitoyable, je ne vois pas comment ils peuvent conserver leurs étoiles avec un standing pareil. A fuir !

10

Tobias

16 aug. 2025

·

Stannade 7 nätter

Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.

Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.

8

Susie

21 dec. 2025

·

Stannade 7 nätter

Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.

Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.

6

rene

4 dec. 2025

·

Stannade 5 nätter

Værelset var stort og rummeligt. Men, der var en frygtelig kloaklugt på toilettet som bredte sig til resten af rummet. Vi meldte det i receptionen som overraskende nok var klar over problematikken, men ikke havde gjort noget ved det. Afløbet i bruseren var stoppet og vandet løb ud på gulvet og ind i værelset

Værelset var stort og rummeligt. Men, der var en frygtelig kloaklugt på toilettet som bredte sig til resten af rummet. Vi meldte det i receptionen som overraskende nok var klar over problematikken, men ikke havde gjort noget ved det. Afløbet i bruseren var stoppet og vandet løb ud på gulvet og ind i værelset

2

George

28 sep. 2025

·

Stannade 7 nätter

Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.

Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.

8

Anja

4 jan. 2026

·

Stannade 7 nätter

Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.

Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.

8

Adisa

5 sep. 2024

·

Stannade 10 nätter

Wir fanden das Hotel und die Lage sehr gut. Was gar nicht akzeptabel war sind die ständig dreckigen Teller am Buffet.Haben es in den 10 Tagen mehrmals angesprochen aber keine Besserung bemerkt.

Wir fanden das Hotel und die Lage sehr gut. Was gar nicht akzeptabel war sind die ständig dreckigen Teller am Buffet.Haben es in den 10 Tagen mehrmals angesprochen aber keine Besserung bemerkt.

8

Marina

2 juli 2023

·

Stannade 6 nätter

Nos alojamos en la planta 2 y la habitación todos los días estuvo limpia, pero por la noche salían unos huéspedes que no estaban invitados..... Cucarachas Se agradecería que fumigaran antes de empezar temporada

Nos alojamos en la planta 2 y la habitación todos los días estuvo limpia, pero por la noche salían unos huéspedes que no estaban invitados..... Cucarachas Se agradecería que fumigaran antes de empezar temporada

6

Dominic

19 apr. 2023

·

In general ok, but it claims to be 5* and absolutely isn't. Staff were friendly, the food was reasonably good and the room was spacious and comfortable. The location is good and we usually got a parking space nearby, or at worst 5 minutes walk away. But: Plates in the restaurant were always dirty and the room wasn't always cleaned. The room was very dusty. The window wasn't well sealed and we could hear traffic and outside noise very clearly and could smell cigarette smoke from next door even with the window closed. The hotel has 5 lifts in total, 1 was out of order for the entire stay (18 nights) and another broke down while we were there. The remaining lifts were unpredictable and would even start going up again before reaching the lowest floor that anyone had requested. The room could get very cold at night and there is no heating. There is no rack provided on the balcony to hang wet swim wear to dry which is available in every other hotel I've been to in the canaries.

In general ok, but it claims to be 5* and absolutely isn't. Staff were friendly, the food was reasonably good and the room was spacious and comfortable. The location is good and we usually got a parking space nearby, or at worst 5 minutes walk away. But: Plates in the restaurant were always dirty and the room wasn't always cleaned. The room was very dusty. The window wasn't well sealed and we could hear traffic and outside noise very clearly and could smell cigarette smoke from next door even with the window closed. The hotel has 5 lifts in total, 1 was out of order for the entire stay (18 nights) and another broke down while we were there. The remaining lifts were unpredictable and would even start going up again before reaching the lowest floor that anyone had requested. The room could get very cold at night and there is no heating. There is no rack provided on the balcony to hang wet swim wear to dry which is available in every other hotel I've been to in the canaries.

6

Eric

24 dec. 2024

·

Stannade 4 nätter

Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.

Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.

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Rum

Rummen är rymliga med imponerande havsutsikt, även om inredningen känns daterad för vissa och sängarna kan vara hårda. Buller från vägen eller havet och varierande Wi‑Fi eller säsongsbetonad AC-kontroll påverkar komforten för vissa gäster.

Relaterade gästrecensioner

10

Hennequin

22 mars 2025

·

Stannade 4 nätter

Nous avons passé 4 nuits dans cet hôtel , chambre confortable avec une vue imprenable sur l’océan, petit déjeuner varié et complet Un seul petit bémol pour la wifi dans la chambre qui ne fonctionnait pas très bien Sinon tout était parfait

Nous avons passé 4 nuits dans cet hôtel , chambre confortable avec une vue imprenable sur l’océan, petit déjeuner varié et complet Un seul petit bémol pour la wifi dans la chambre qui ne fonctionnait pas très bien Sinon tout était parfait

10

Christophe

13 nov. 2025

·

Stannade 7 nätter

Emplacement parfait, au calme et proche du centre ville à pied. Beaucoup de places de parking (gratuites) au alentours pou se garer. Le personnel, très sympathique et la chambre très spacieuse avec une magnifique vue mer.

Emplacement parfait, au calme et proche du centre ville à pied. Beaucoup de places de parking (gratuites) au alentours pou se garer. Le personnel, très sympathique et la chambre très spacieuse avec une magnifique vue mer.

8

Anja

4 jan. 2026

·

Stannade 7 nätter

Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.

Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.

8

Angelo

18 apr. 2025

·

Stannade 7 nätter

Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent

Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent

6

Giancarlo

13 nov. 2023

·

Stannade 8 nätter

Vue magnifique des chambres mais châssis anciens en alu, non hermétiques et comme l'océan tape contre le rocher devant l'hôtel c'est assez bruyant et quand l'eau fait un peu moins de bruit on entend les voitures car il y a une petite route devant l'hôtel par contre très bonne isolation acoustique intérieure (on n'entend ni les voisins ni de bruit de couloir), chambre supérieure spacieuse et lit très spacieux 220x200 et très confortable ; structure des années 60, très mal fichue; repas bons, menu par semaine, peu de légumes et non variés en légumes, Pas pour végétarien du tout. Desserts de bas niveau ; bar: un seul ouvert cad soit à la piscine soit au lobby, ce qui n'est pas pratique (surtout quand il pleuvine et qu'il faut aller jusqu'au bar derrière la piscine) et longue attente (personnel insuffisant et pas trop pressé), cocktails du all in pas terribles; la piscine couverte ne l'est pas (elle est coincée entre des bâtiments et des escaliers mais en grande partie à ciel ouvert) mais l'eau est bien chauffée et il y a des jets, jacuzzi etc...; la grande piscine était froide et quand le monde est arrivé, les places étaient "chères", les coupes vent qui sont d'anciennes portes coulissantes en aluminium gâchent un peu le paysage mais les chaises longues sont confortables.

Vue magnifique des chambres mais châssis anciens en alu, non hermétiques et comme l'océan tape contre le rocher devant l'hôtel c'est assez bruyant et quand l'eau fait un peu moins de bruit on entend les voitures car il y a une petite route devant l'hôtel par contre très bonne isolation acoustique intérieure (on n'entend ni les voisins ni de bruit de couloir), chambre supérieure spacieuse et lit très spacieux 220x200 et très confortable ; structure des années 60, très mal fichue; repas bons, menu par semaine, peu de légumes et non variés en légumes, Pas pour végétarien du tout. Desserts de bas niveau ; bar: un seul ouvert cad soit à la piscine soit au lobby, ce qui n'est pas pratique (surtout quand il pleuvine et qu'il faut aller jusqu'au bar derrière la piscine) et longue attente (personnel insuffisant et pas trop pressé), cocktails du all in pas terribles; la piscine couverte ne l'est pas (elle est coincée entre des bâtiments et des escaliers mais en grande partie à ciel ouvert) mais l'eau est bien chauffée et il y a des jets, jacuzzi etc...; la grande piscine était froide et quand le monde est arrivé, les places étaient "chères", les coupes vent qui sont d'anciennes portes coulissantes en aluminium gâchent un peu le paysage mais les chaises longues sont confortables.

10

william

24 nov. 2024

·

Stannade 6 nätter

We liked everything about the hotel with the exception that the hotel controls the Air conditioner so they turned off when I asked why because it was really hot in the room they said around this time of year they do that and we went in November so we had to sleep with balcony door opened. Other than that it’s a nice place.

We liked everything about the hotel with the exception that the hotel controls the Air conditioner so they turned off when I asked why because it was really hot in the room they said around this time of year they do that and we went in November so we had to sleep with balcony door opened. Other than that it’s a nice place.

8

Christopher

22 feb. 2025

·

Stannade 7 nätter

A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.

A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.

6

Manjit Singh

22 dec. 2024

·

Stannade 4 nätter

The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star

The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star

6

George

14 apr. 2024

·

Stannade 4 nätter

Wi-Fi inconsistent and not up to modern standards, no English TV Channels.

Wi-Fi inconsistent and not up to modern standards, no English TV Channels.

8

Joachim

11 nov. 2025

·

Stannade 7 nätter

Schöne Aussicht vom Zimmer aufs Meer, leider störte der Straßenlärm ein wenig

Schöne Aussicht vom Zimmer aufs Meer, leider störte der Straßenlärm ein wenig

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Service

Servicen beskrivs allmänt som vänlig och hjälpsam i hela hotellet. Högtrafik kan innebära långsam incheckning eller service i baren, och några gäster tyckte att receptionen var okänslig.

Relaterade gästrecensioner

10

Tobias

16 aug. 2025

·

Stannade 7 nätter

Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.

Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.

8

Susie

21 dec. 2025

·

Stannade 7 nätter

Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.

Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.

10

Mariano García

25 maj 2024

·

Stannade 4 nätter

Personal siempre atento a todo

Personal siempre atento a todo

10

Kelly

2 apr. 2025

·

Stannade 1 natt

Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.

Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.

8

Liam

13 dec. 2023

·

Stannade 7 nätter

Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.

Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.

6

aline

25 dec. 2023

·

Stannade 8 nätter

We stayed at the "resort" for 8 nights. Location is good when it comes to airport tranfer, bus stops, restaurants and old town. The check in employees looked fed up of tourists...the room was very big and all face the ocean. There is an issue with the elevators...we booked half board and every meal time, we had issues with finding a table, getting the table cleaned up, and the employees were running mad.it made for a very stressful experiment. 😳 To my eyes..this is not a five star hotel.

We stayed at the "resort" for 8 nights. Location is good when it comes to airport tranfer, bus stops, restaurants and old town. The check in employees looked fed up of tourists...the room was very big and all face the ocean. There is an issue with the elevators...we booked half board and every meal time, we had issues with finding a table, getting the table cleaned up, and the employees were running mad.it made for a very stressful experiment. 😳 To my eyes..this is not a five star hotel.

10

Luis miguel

12 sep. 2025

·

Stannade 7 nätter

Los empleados muy educados y atentos

Los empleados muy educados y atentos

6

Eric

24 dec. 2024

·

Stannade 4 nätter

Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.

Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.

10

simcha

17 feb. 2023

·

Stannade 4 nätter

we were very happy with this hotel. from the actual hotel which was clean with a nice room, to the service, everything was 5*. would recommend. Special shout out to David at the reception who was very nice and helpfull.

we were very happy with this hotel. from the actual hotel which was clean with a nice room, to the service, everything was 5*. would recommend. Special shout out to David at the reception who was very nice and helpfull.

10

Daniel

15 dec. 2022

·

Stannade 5 nätter

El hotel está muy bien, tiene buenas vistas. La piscina climatizada viene muy bien si te alojas fuera de temporada de verano. El bufet está bastante bien, pero lograr que te ubiquen en una mesa y que te sirvan la bebida a veces cuesta. Los ascensores van siempre a reventar y hay que esperar mucho, no ayudaba que hubiera uno de los 4 estropeado durante toda nuestra estancia. Por el contrario, el teléfono de la habitación no funcionaba y lo arreglaron al momento.

El hotel está muy bien, tiene buenas vistas. La piscina climatizada viene muy bien si te alojas fuera de temporada de verano. El bufet está bastante bien, pero lograr que te ubiquen en una mesa y que te sirvan la bebida a veces cuesta. Los ascensores van siempre a reventar y hay que esperar mucho, no ayudaba que hubiera uno de los 4 estropeado durante toda nuestra estancia. Por el contrario, el teléfono de la habitación no funcionaba y lo arreglaron al momento.

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Läge

Pittoreskt läge vid klipporna som ligger promenadavstånd till staden och sevärdheterna, även om återresan kan vara brant och vissa åtkomstvägar stänger på natten. Parkering på plats är knapp, så gästerna använder ofta gatuparkering.

Relaterade gästrecensioner

8

Ana Carmen

13 okt. 2024

·

Stannade 7 nätter

Hotel muy acorde a lo esperado , un poco alejado del centro

Hotel muy acorde a lo esperado , un poco alejado del centro

10

Christophe

13 nov. 2025

·

Stannade 7 nätter

Emplacement parfait, au calme et proche du centre ville à pied. Beaucoup de places de parking (gratuites) au alentours pou se garer. Le personnel, très sympathique et la chambre très spacieuse avec une magnifique vue mer.

Emplacement parfait, au calme et proche du centre ville à pied. Beaucoup de places de parking (gratuites) au alentours pou se garer. Le personnel, très sympathique et la chambre très spacieuse avec une magnifique vue mer.

8

Liam

13 dec. 2023

·

Stannade 7 nätter

Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.

Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.

6

Anna

20 okt. 2024

·

Stannade 9 nätter

Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average

Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average

10

Jennifer

1 juni 2024

·

Stannade 7 nätter

We stayed a week in May at the Best Semiramis. The buffet all inclusive food was great with daily changes of options like Tex Mex, Italian, Curry night etc. The breakfast was vast and lots of choice again. There was entertainment every evening in the bar. It was close to everything to walk to especially some beautiful botanical gardens 10 mins walk away. There was all the amenities you could need in the room and if you didn't have something the reception would know how to get it for you, eg a kettle for a small cost etc. A good week, we would definitely stay again.

We stayed a week in May at the Best Semiramis. The buffet all inclusive food was great with daily changes of options like Tex Mex, Italian, Curry night etc. The breakfast was vast and lots of choice again. There was entertainment every evening in the bar. It was close to everything to walk to especially some beautiful botanical gardens 10 mins walk away. There was all the amenities you could need in the room and if you didn't have something the reception would know how to get it for you, eg a kettle for a small cost etc. A good week, we would definitely stay again.

8

Fabiano

16 aug. 2023

·

Stannade 16 nätter

Servizi buoni, personale disponibile, camere ampie e spaziose con spettacolare vista mare e veri letti king size, la struttura non è modernissima in particolare i bagni nelle camere e gli ascensori, il parcheggio riservato agli ospiti praticamente non esiste, ma nel complesso è un ottimo hotel, siamo stati bene.

Servizi buoni, personale disponibile, camere ampie e spaziose con spettacolare vista mare e veri letti king size, la struttura non è modernissima in particolare i bagni nelle camere e gli ascensori, il parcheggio riservato agli ospiti praticamente non esiste, ma nel complesso è un ottimo hotel, siamo stati bene.

8

Christopher

22 feb. 2025

·

Stannade 7 nätter

A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.

A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.

8

Matt

17 nov. 2024

·

Stannade 7 nätter

Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great

Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great

10

louisette

8 dec. 2022

·

Stannade 19 327 nätter

La situation de de l'hôtel accroché à la falaise au bord de la mer ! Les petits déjeuners sont copieux et variés. Super séjour d'une semaine à proximité de la vieille ville de Puerto de la Cruz.

La situation de de l'hôtel accroché à la falaise au bord de la mer ! Les petits déjeuners sont copieux et variés. Super séjour d'une semaine à proximité de la vieille ville de Puerto de la Cruz.

4

Jesus

16 juni 2024

·

Stannade 7 nätter

El hotel deja mucho que desear para ser un 5 estrellas. El bufet malo y repetitivo, la piscina mediocre, instalaciones antociadas. Tres estrellas justito. A valorar muy positivamente la atención del personal.

El hotel deja mucho que desear para ser un 5 estrellas. El bufet malo y repetitivo, la piscina mediocre, instalaciones antociadas. Tres estrellas justito. A valorar muy positivamente la atención del personal.

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Måltider

Bufféns variation och temamiddagar får mycket beröm, men kvaliteten är inkonsekvent och kaffe eller varma rätter till frukost kan vara en besvikelse. Allergenalternativen är begränsade i vissa rapporter, diskens renlighet är ett återkommande problem och all-inclusive-drycker kan vara begränsade eller svagare.

Relaterade gästrecensioner

10

Tobias

16 aug. 2025

·

Stannade 7 nätter

Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.

Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.

2

George

28 sep. 2025

·

Stannade 7 nätter

Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.

Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.

8

Adisa

5 sep. 2024

·

Stannade 10 nätter

Wir fanden das Hotel und die Lage sehr gut. Was gar nicht akzeptabel war sind die ständig dreckigen Teller am Buffet.Haben es in den 10 Tagen mehrmals angesprochen aber keine Besserung bemerkt.

Wir fanden das Hotel und die Lage sehr gut. Was gar nicht akzeptabel war sind die ständig dreckigen Teller am Buffet.Haben es in den 10 Tagen mehrmals angesprochen aber keine Besserung bemerkt.

6

Anna

20 okt. 2024

·

Stannade 9 nätter

Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average

Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average

10

JAMES

15 feb. 2025

·

Stannade 18 nätter

Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again.

Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again.

8

Marcel

14 nov. 2024

·

Stannade 7 nätter

Preis/Leistung war wirklich gut. Wir hatten HP gebucht. Das Essen war wirklich gut und abwechslungsreich, das Personal freundlich und hilfsbereit. Das Zimmer war ausreichend groß nur das Bett für uns etwas zu hart. Unser Zimmer war unten im 2. Stock und man hatte das Gefühl ein Zimmer im Keller zu haben, immer etwas zu kühl. Leider funktionierte die Heizung nicht, die Temperatur ging gerade so deshalb haben wir dies nicht beanstandet. Sauberkeit war allerdings hervorragend. Alles in allem waren wir zufrieden, dennoch ist dies definitiv kein 5 Sterne sondern eher ein 4 Sterne Hotel.

Preis/Leistung war wirklich gut. Wir hatten HP gebucht. Das Essen war wirklich gut und abwechslungsreich, das Personal freundlich und hilfsbereit. Das Zimmer war ausreichend groß nur das Bett für uns etwas zu hart. Unser Zimmer war unten im 2. Stock und man hatte das Gefühl ein Zimmer im Keller zu haben, immer etwas zu kühl. Leider funktionierte die Heizung nicht, die Temperatur ging gerade so deshalb haben wir dies nicht beanstandet. Sauberkeit war allerdings hervorragend. Alles in allem waren wir zufrieden, dennoch ist dies definitiv kein 5 Sterne sondern eher ein 4 Sterne Hotel.

8

Christopher

22 feb. 2025

·

Stannade 7 nätter

A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.

A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.

8

Philip

30 dec. 2024

·

Stannade 4 nätter

Great big rooms, fantastic service. However I got food poisoning from the buffet.

Great big rooms, fantastic service. However I got food poisoning from the buffet.

6

Cristian

1 juli 2024

·

Stannade 7 nätter

Hemos estado 1 semana en TI y bueno…No es un hotel de 5* como lo indica ni de lejos. Falta mejorar las instalaciones y el todo incluido es bastante bajo. En cuanto al personal en general bien, quitando algún que otro mal entendido con una camarera el la sala de comidas. La comida es bastante repetitiva y con poco surtido, muchas veces se acababa una cosa y ya no la reponían lo que solucionaban con otro plato diferente pero si querías lo de antes ya no quedaba. La ubicación no es buena tienes una caminata hasta el puerto de la Cruz de unos 20” ademas el acceso del paseo es por una puerta inferior la cual cierran a las 22:45, con el inconveniente de acceder por la otra entrada que tiene mucho más recorrido. En cuanto a las habitaciones, son aceptables pero necesitan una reforma a gritos y el baño poco práctico y antiguo. La reposición de amenities no existe y tienes que pedir constantemente para que te los pongan en fin. Lo único bueno son las vista al mar y poco más, recomendable para mi no.

Hemos estado 1 semana en TI y bueno…No es un hotel de 5* como lo indica ni de lejos. Falta mejorar las instalaciones y el todo incluido es bastante bajo. En cuanto al personal en general bien, quitando algún que otro mal entendido con una camarera el la sala de comidas. La comida es bastante repetitiva y con poco surtido, muchas veces se acababa una cosa y ya no la reponían lo que solucionaban con otro plato diferente pero si querías lo de antes ya no quedaba. La ubicación no es buena tienes una caminata hasta el puerto de la Cruz de unos 20” ademas el acceso del paseo es por una puerta inferior la cual cierran a las 22:45, con el inconveniente de acceder por la otra entrada que tiene mucho más recorrido. En cuanto a las habitaciones, son aceptables pero necesitan una reforma a gritos y el baño poco práctico y antiguo. La reposición de amenities no existe y tienes que pedir constantemente para que te los pongan en fin. Lo único bueno son las vista al mar y poco más, recomendable para mi no.

8

Ranjit singh

17 nov. 2025

·

Stannade 5 nätter

Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for

Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Diahann

12 apr. 2026

·

Stannade 7 nätter

Jättefint hotell med allt man behöver för en skön vistelse. Rent och snyggt, trevlig personal.

Jättefint hotell med allt man behöver för en skön vistelse. Rent och snyggt, trevlig personal.

10

Armando

18 aug. 2026

·

Stannade 7 nätter

Tudo muito cuidado e limpo

Tudo muito cuidado e limpo

10

Vicente

24 juli 2026

·

Stannade 5 nätter

Ha sido justo lo que esperaba...perfecto... volveré

Ha sido justo lo que esperaba...perfecto... volveré

6

Arastoo

16 juli 2026

·

Stannade 11 nätter

Old, out of date, not clean and unsafe elevators

Old, out of date, not clean and unsafe elevators

8

Sandra

23 juni 2026

·

Stannade 3 nätter

Hôtel propre, bien équipé, personnels très agréable et accueillant.

Hôtel propre, bien équipé, personnels très agréable et accueillant.

Boendets policy

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Checka ut

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Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $154	21 $127	22	23 $126	24	25 $125	26
27 $120	28 $126	29 $117	30 $119

oktober 2026

Billigare

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Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Om du planerar att ankomma efter 00.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort och kontanter.
På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.

Kontanttransaktioner på boendet kan inte överstiga EUR 1000, på grund av statliga bestämmelser. Du kan få mer information genom att kontakta boendet med kontaktinformationen i bokningsbekräftelsen.
Poolen är öppen mellan januari och december.
Förhandsbokningar krävs för spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Endast registrerade gäster är tillåtna på boendets rum.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
I enlighet med nationell eller lokal lagstiftning kan luftkonditionering vara begränsad till särskilda tider på dygnet mellan 1 juni och 30 september.
Kontaktfri utcheckning är tillgänglig.

Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
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Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.