CheckIn Restrictions
Late check-in fee for check-in between 8:00 PM and midnight; Late check-out is available for a fee (subject to availability);
Pets
Pets allowed (no fees);Service animals are allowed;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;
Front Desk Services
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
- Monday - Friday: 12:30 PM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's HeySmart mobile app before check-in. Quiet hours are enforced at the property from 10:30 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools. Check-in start time 3:00 PM Guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Crib (infant bed) fee: EUR 15.0 per night; No rollaway/extra beds available
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.