Comfort Suites Monaca

Though they are obviously under construction, the staff has done a fantastic job of keeping the hotel clean. The staff is friendly,helpful, accommodating and efficient.

Found bugs in bed, plus side they were dead 🙄. Linen was terrible. Elevator was broken. Fridge didn't keep drinks cool. Outdoors was messy.

Entrance to parking a bit tricky and narrow. I entered to another hotels entrance parking in the beginning. The other thing I didn’t like about the place is the wall must have little to no insulations. I heard the snoring from next door all night. The place overall though is clean and worth the price. Breakfast was descent.

The good. We came in for a funeral. My wife and I are from the area. Shes from Beaver and I'm from moon township. We live in another state now. I had two rooms. They were clean and large enough for my family of 8. Parking was good and the location to shopping and restaurants was convenient, Also close to Beaver where the funeral was. Breakfast was ready every morning. The bad was the front desk staff in the morning. My wife and I both worked hotel front desk. She worked at courtyard and I work at la quinta. I can tell you that the there is no greeting. No welcoming. No how can I help you. No good morning when when we said good morning directly to the front desk am staff. No greeting of any kind. No accomadation of any kind for requests. The hotel did not appear full. We asked for a 1 hour late checkout so we could have breafask in beaver and not be rushed to return. That was denied. Again the hotel was not full. Parking lot had a hand full of cars. I stay at other comfort suites and never had this kind of interaction. I would not treat hotel guest or greet hotel guests the way we were greeted and treated. Also the elevator was not working during our stay. There was a large argument below our room that no one from the front desk addressed. It went all night. I would not and will not stay here again when I return.

Awesome staff, nice breakfast, clean rooms. Suprised how nice the room was for the price, we had a jacuzzi suite !!!

Hot tub room was set up perfectly. We loved the decor in the lobby and the food was really good too The girl who checked us in was very sweet , helpful and friendly. We will definitely be back and stay longer. Thank you

Not enough outside signage. Difficult to locate the entrance to the motel.

Have stayed here twice in the past month once for one night, once for two nights, very polite staff and great breakfast included! The room is huge with a nice king size bed, pull out sofa bed, and a tv for the king bed and a tv for the pull out/jacuzzi area. Walk in shower is huge with two showerheads and a large bench seat. Hot water is not a problem either. Jacuzzi tub is large enough for two to fit in easily. The front desk women are very polite on each shift. One has a beautiful singing voice! I would recommend this as a weekend getaway.

Great spa/tub

Convenient with fitness center and location

The day clerk wasn’t very friendly. The night clerks were very polite and helpful. The tub did not drain nearly quickly enough. The beds were very comfortable. The location was great and convenient to our event. The room smelled a bit like mildew.

Nice, clean and quiet place to rest.

This was a disappointing experience. The room was musty, the air conditioning didn't work well and never got cool, . The breakfast was inedible and the worst part is how inconsiderate the staff was. Every time there was an issue it was not their fault. Won't be staying here or any other Comfort Suites again. So disappointing.

The rooms were clean, bed comfortable. The bathroom was identified as accessible. However there was a step over bath tub, with handrails. Accessible to me would be a walk in shower. Also water came from the ceiling when the shower was turned on, there seem to be mold on the ceiling. The staff offered to mkve us but that was at 9 pm and we were not at the hotel. It was a one night stay, and okay for that purpose

Found bugs in bed, plus side they were dead 🙄. Linen was terrible. Elevator was broken. Fridge didn't keep drinks cool. Outdoors was messy.

Not clean very noisy would not fix the problem

The breakfast had such a variety for everyone. That was more than some of the hotel chains I've been too. Very clean rooms, hotel staff was very pleasant. All of them.

Cleanliness

Staff was friendly and room was clean and comfortable

Very clean and friendly staff.

The day clerk wasn’t very friendly. The night clerks were very polite and helpful. The tub did not drain nearly quickly enough. The beds were very comfortable. The location was great and convenient to our event. The room smelled a bit like mildew.

The rooms were clean, bed comfortable. The bathroom was identified as accessible. However there was a step over bath tub, with handrails. Accessible to me would be a walk in shower. Also water came from the ceiling when the shower was turned on, there seem to be mold on the ceiling. The staff offered to mkve us but that was at 9 pm and we were not at the hotel. It was a one night stay, and okay for that purpose

One of the smaller Comfort suites as far as lobby entrance but well maintained and clean. The room was large and comfortable with all the amenities needed and in tip top shape. Staff attentive and friendly. I left a small backpack and they secured it and called to let me know, that was so appreciated.

We enjoyed our room very much, spacious, clean, and comfortable!!

Entrance to parking a bit tricky and narrow. I entered to another hotels entrance parking in the beginning. The other thing I didn’t like about the place is the wall must have little to no insulations. I heard the snoring from next door all night. The place overall though is clean and worth the price. Breakfast was descent.

Great room with all the things I like. Side tables on both sides of the bed, lots of outlets, large TV, lots of surface space for items, hardwood floor except for under bed, granite bathroom counter with extra shelf, clean smelling, lots of towels. Nice breakfast with several hot options: waffle maker, biscuits and gravy, eggs and sausage. Cold: peeled hard boiled eggs, yogurt. Fresh fruit. Juice choices. Baked muffins, etc. The only bad thing was a very low toilet.

The hotel was OK, but it definitely needed a refresh all the furniture in the place was just completely worn in. The staff was not very chipper, and they downgraded our room because of the broken heater, but didn’t offer any compensation for the downgraded room.

Nice jacuzzi suite. It doesn't have a lot of jets in the tub.. but the shower makes up for it. Water was good and hot with great water pressure. And the set up is spot on. Bed is super comfy with lots of pillows. Clean room. Friendly staff. Easy check in/out.

The entire front desk staff were absolutely amazing - very kind, friendly, and helpful! Our room #212 was clean, but it was not in the best condition. Our desk/office chair was broke and the door stopper on the wall entering the room was stripped and had fallen on the floor. One thing that we did not like about the king room with a whirlpool tub, there was no privacy panel, whatsoever, between the bathroom and the living area where the whirlpool tub was located, and that was something we had an issue with.

Updated and clean. Our room was very small and not a suite. Handicap room should not be at end of hall away from elevator and should be step in shower not tub. Liked higher toilet.

This place is horrible didn’t even say our room wasn’t clean so we nicely asked to be moved to different room. Extremely rude lady upfront went inspected our room first before she would allow us to move, and then was extremely rude to us when she moved us to a different room, which was still dirty so we just checked out and went somewhere else. Do not stay here. The lady upfront is very, very rude

Staff was courteous

The check in lady wasn't very friendly. Also, I booked through Expedia and when i got there, they threw in a bunch of other charges. I was not too happy about that. Also, they vaccuumed the hallway outside of my door at 7am. The hotel itself was clean and breakfast was sufficient.

Everything was great! But the front desk staff was not friendly at all. It was like I was bothering them when I checked in and checked out. The Indian woman that I first dealt with before my room was ready was the only friendly person that I came across.

The good. We came in for a funeral. My wife and I are from the area. Shes from Beaver and I'm from moon township. We live in another state now. I had two rooms. They were clean and large enough for my family of 8. Parking was good and the location to shopping and restaurants was convenient, Also close to Beaver where the funeral was. Breakfast was ready every morning. The bad was the front desk staff in the morning. My wife and I both worked hotel front desk. She worked at courtyard and I work at la quinta. I can tell you that the there is no greeting. No welcoming. No how can I help you. No good morning when when we said good morning directly to the front desk am staff. No greeting of any kind. No accomadation of any kind for requests. The hotel did not appear full. We asked for a 1 hour late checkout so we could have breafask in beaver and not be rushed to return. That was denied. Again the hotel was not full. Parking lot had a hand full of cars. I stay at other comfort suites and never had this kind of interaction. I would not treat hotel guest or greet hotel guests the way we were greeted and treated. Also the elevator was not working during our stay. There was a large argument below our room that no one from the front desk addressed. It went all night. I would not and will not stay here again when I return.

The breakfast had such a variety for everyone. That was more than some of the hotel chains I've been too. Very clean rooms, hotel staff was very pleasant. All of them.

The hotel was OK, but it definitely needed a refresh all the furniture in the place was just completely worn in. The staff was not very chipper, and they downgraded our room because of the broken heater, but didn’t offer any compensation for the downgraded room.

The hotel was in good condition, and there was some remodeling going on on the stairwells. The woman at the front desk was very helpful and friendly, and made my stay more enjoyable.

Awesome staff, nice breakfast, clean rooms. Suprised how nice the room was for the price, we had a jacuzzi suite !!!

My stay was amazing the man at the counter was wonderful

The day clerk wasn’t very friendly. The night clerks were very polite and helpful. The tub did not drain nearly quickly enough. The beds were very comfortable. The location was great and convenient to our event. The room smelled a bit like mildew.

Convenient, quiet

Convenient

Nice and small and close to where we were going.

The good. We came in for a funeral. My wife and I are from the area. Shes from Beaver and I'm from moon township. We live in another state now. I had two rooms. They were clean and large enough for my family of 8. Parking was good and the location to shopping and restaurants was convenient, Also close to Beaver where the funeral was. Breakfast was ready every morning. The bad was the front desk staff in the morning. My wife and I both worked hotel front desk. She worked at courtyard and I work at la quinta. I can tell you that the there is no greeting. No welcoming. No how can I help you. No good morning when when we said good morning directly to the front desk am staff. No greeting of any kind. No accomadation of any kind for requests. The hotel did not appear full. We asked for a 1 hour late checkout so we could have breafask in beaver and not be rushed to return. That was denied. Again the hotel was not full. Parking lot had a hand full of cars. I stay at other comfort suites and never had this kind of interaction. I would not treat hotel guest or greet hotel guests the way we were greeted and treated. Also the elevator was not working during our stay. There was a large argument below our room that no one from the front desk addressed. It went all night. I would not and will not stay here again when I return.

Close to Community College that hosted the event I attended.

easy location, nice rooms

Convenient to where my meetings were. Good breakfast. Good price.

This is the second time staying here. Staff is always friendly, rooms are clean, and location is quiet.

Good location and very nice motel staff and property.

This was a disappointing experience. The room was musty, the air conditioning didn't work well and never got cool, . The breakfast was inedible and the worst part is how inconsiderate the staff was. Every time there was an issue it was not their fault. Won't be staying here or any other Comfort Suites again. So disappointing.

Good hotel. Mediocre breakfast

The staff was great. Breakfast was lackluster.

Breakfast wasn't very tasty.

Very clean nice breakfast

Great room with all the things I like. Side tables on both sides of the bed, lots of outlets, large TV, lots of surface space for items, hardwood floor except for under bed, granite bathroom counter with extra shelf, clean smelling, lots of towels. Nice breakfast with several hot options: waffle maker, biscuits and gravy, eggs and sausage. Cold: peeled hard boiled eggs, yogurt. Fresh fruit. Juice choices. Baked muffins, etc. The only bad thing was a very low toilet.

The breakfast had such a variety for everyone. That was more than some of the hotel chains I've been too. Very clean rooms, hotel staff was very pleasant. All of them.

We had a very nice stay. Clean room and great breakfast.

I checked in late (midnight). I had a lot of trouble understanding the clerk, and was unsure of what the additional charges were for, as I had paid in advance. The room was very clean. Breakfast area was clean, and we enjoyed the waffles. The other food wasn't great, but we filled up on waffles and juice.

Convenient to where my meetings were. Good breakfast. Good price.