埃爾帕索機場希爾頓欣庭飯店

The worst thing was that there was no shuttle service. I had to walk next door to catch a ride to the airport. Also, that's where I ate dinner, too. Your services are VERY limited. But the guy at the desk (Julian) was helpful.

Overall, everything about our stay was as expected. The property was clean, well appointed, and quiet. Parking was ample and the premises fairly well lighted. The staff were friendly, courteous, and helpful. The only slight annoyance would be the lack of room cleaning services. With a three night stay there was no room cleaning at all. We did stay in the room until late morning each day and there was a notice that room cleaning would occur every other day. However, at the end of our stay garbage cans were overflowing and clean towels were depleted. A slight annoyance as making a bed is not difficult and a phone call to the front desk would have taken care of the other issues also. We appreciated the amenities of the hotel and the price of the stay was reasonable for the services offered.

We were greeted and assisted by the front desk personnel (Elise) - she also made sure if everything is good, however, we had a long drive from California, I was exhausted I forgot to reply back. Our suites were clean and ready. Bed and pillows were comfortable. Fridge and kitchen area very clean. Toilets and showers are properly working without pressure cloggeds, nor water drips or etc. Only situation happened, there was a drilling noise echoing nearby it sounded something was being fixed late at night. The noise didn’t last very long, and I take that their handy person is ready to help at anytime. Parking is spacious and plentiful. Easy access to Building entrance- exits for emergencies or parking. The parking lot area doesn’t have much cameras but towering windows provides eagle eyes where you can see parking lot from the room. Definitely staying here again.

Breakfast included. Free shuttle to the airport. Friendly employees. Room heater works good.

The room was average and good for an overnight stay. 3 stars is most fitting because I think the towels could have been brighter, as they were very dull, the tub was a bit rough/scuffed, and there was some gunk under the tv when we moved it a bit. Also, we can hear the people above us walking and getting in bed. Other than some overused amenities, it was an OK stay.

Overall, everything about our stay was as expected. The property was clean, well appointed, and quiet. Parking was ample and the premises fairly well lighted. The staff were friendly, courteous, and helpful. The only slight annoyance would be the lack of room cleaning services. With a three night stay there was no room cleaning at all. We did stay in the room until late morning each day and there was a notice that room cleaning would occur every other day. However, at the end of our stay garbage cans were overflowing and clean towels were depleted. A slight annoyance as making a bed is not difficult and a phone call to the front desk would have taken care of the other issues also. We appreciated the amenities of the hotel and the price of the stay was reasonable for the services offered.

I’m checking in they gave us a room on the fourth floor went to the room the room extremely filthy all the dishes filthy with food liquids open the dishwasher it reeked like it’s been sitting there for weeks went over to the phone to call phone didn’t work crumbs hairs on the beds the room extremely dirty went down to complain was issued another room the room was better but not extremely clean air conditioner broke halfway worked managed

Overall stay was very good. First night ac unit didn’t work but maintenance fixed it. Then there was no hot water when taking a shower. The next day we moved to a different room and everything was great from that day on. Elise was great communicating and making things right. Rooms were very clean.

The staff was very nice and room very clean.

Clean, roomy, and friendly staff.

Hi, unfortunately we did not have a great experience this trip. First of all, the air conditioner in the bedroom vibrated so loudly that we could not use it and in 100 degree weather that made for a warm room our entire stay. Also, the kitchen sink was leaking so if we tried to wash dishes, water began to pool up under the sink. Speaking of water, the shower took about 5-8 minutes to warm each time we used it. Lastly, I woke up with tiny bites on our last day and sure enough upon further review it was bed bugs. On the bright side, the staff is very nice and friendly. I'm a Hilton Rewards member but unfortunately we won't be returning to this property.

Clean room, friendly staff and really good breakfast a lot of options. I definitely recommend it and of course I would stay again in this hotel!

Clean it better please.

Great location near El Paso Airport, comfortable beds, clean living space,& shower has great water pressure. Our room had a king size bed, with small fridge, coffee maker, two burner cooktop, dishes in cabinets, dishwasher and we never used it since we were out. Breakfast was standard like most hotels with coffee and tea all day. Our room was not facing the street so it was pretty quiet.

The room was average and good for an overnight stay. 3 stars is most fitting because I think the towels could have been brighter, as they were very dull, the tub was a bit rough/scuffed, and there was some gunk under the tv when we moved it a bit. Also, we can hear the people above us walking and getting in bed. Other than some overused amenities, it was an OK stay.

The room size was so much bigger than your typical hotel room. There was a small kitchen included - a microwave, stovetop, and a full-size fridge. The kitchen table and the desk were clearly older. The desk was wobbly, making it a little difficult to do my work on the computer, but the room size, cleanliness, and helpful staff more than made up for this. Each morning at breakfast, I noticed Rose, who was taking care of breakfast. She was always smiling, helping, and making sure the breakfast area was clean and well-stocked. I would definitely stay here again.

Peeling paint, affixed drapes that do not close, improper screws on floor to floor transitions (screws above surface catch socks and shoes) a ventilation fan in the bathroom with no switch and didn\'t seem to be working, loose shelf in bathroom and a toilet seat so loose it would be a hazard to handicapped persons ! I am not likely to ever visit a "by HILTON" again.

Overall stay was very good. First night ac unit didn’t work but maintenance fixed it. Then there was no hot water when taking a shower. The next day we moved to a different room and everything was great from that day on. Elise was great communicating and making things right. Rooms were very clean.

Nice big suites

Our stay was wonderful. The room was spacious, clean & quite. The breakfast in the morning was also good.

Hi, unfortunately we did not have a great experience this trip. First of all, the air conditioner in the bedroom vibrated so loudly that we could not use it and in 100 degree weather that made for a warm room our entire stay. Also, the kitchen sink was leaking so if we tried to wash dishes, water began to pool up under the sink. Speaking of water, the shower took about 5-8 minutes to warm each time we used it. Lastly, I woke up with tiny bites on our last day and sure enough upon further review it was bed bugs. On the bright side, the staff is very nice and friendly. I'm a Hilton Rewards member but unfortunately we won't be returning to this property.

All good but desperately in need of updates. Old furniture, loose bathroom fixtures. The shampoo and body wash dispensers fell off the wall twice

The room can use a little love shower curtain was torn frame on shower door has rust restroom cabinets very chipped new shower flooring

The room that we stayed in was clean and comfortable but the furnishings were extremely worn out and the shower curtain rod needed to be tightened. This room needs to be retired.

The staff was friendly and helpful with the room being clean.

The worst thing was that there was no shuttle service. I had to walk next door to catch a ride to the airport. Also, that's where I ate dinner, too. Your services are VERY limited. But the guy at the desk (Julian) was helpful.

The food was great. Rose was great.

Rooms were not ready when I arrived and when I asked when they would be ready the man said he wasn’t sure. I had to find another hotel to stay in.

The room above us was making noise all night. Told front desk and the noise continued till 4 am. I wouldn’t recommend this hotel to anyone.

Overall stay was very good. First night ac unit didn’t work but maintenance fixed it. Then there was no hot water when taking a shower. The next day we moved to a different room and everything was great from that day on. Elise was great communicating and making things right. Rooms were very clean.

Koda was great! She remembered our names and was very hospitable.

The property was very clean and well kept both inside and out. Fernanda at the front desk was very helpful and friendly, we appreciated her hospitality attitude.

Staff is amazing. Thank you

Very friendly service.

Rooms are big enough for all my 4 family members, and it is near to the airport.

The worst thing was that there was no shuttle service. I had to walk next door to catch a ride to the airport. Also, that's where I ate dinner, too. Your services are VERY limited. But the guy at the desk (Julian) was helpful.

Many dining options around this hotel. Breakfast is good enough to have quick one.

We were greeted and assisted by the front desk personnel (Elise) - she also made sure if everything is good, however, we had a long drive from California, I was exhausted I forgot to reply back. Our suites were clean and ready. Bed and pillows were comfortable. Fridge and kitchen area very clean. Toilets and showers are properly working without pressure cloggeds, nor water drips or etc. Only situation happened, there was a drilling noise echoing nearby it sounded something was being fixed late at night. The noise didn’t last very long, and I take that their handy person is ready to help at anytime. Parking is spacious and plentiful. Easy access to Building entrance- exits for emergencies or parking. The parking lot area doesn’t have much cameras but towering windows provides eagle eyes where you can see parking lot from the room. Definitely staying here again.

It was easy access

Inconvenient location! Access is on a one-way frontage road. Free breakfast was very poor quality. Housekeeping service is in need of much improvement!

Great location near El Paso Airport, comfortable beds, clean living space,& shower has great water pressure. Our room had a king size bed, with small fridge, coffee maker, two burner cooktop, dishes in cabinets, dishwasher and we never used it since we were out. Breakfast was standard like most hotels with coffee and tea all day. Our room was not facing the street so it was pretty quiet.

The room was clean and property in good condition. I didn't like the refinery behind the hotel. The breakfast was ok, but it was a standard breakfast all these hotels offer.

Kitchenette had NO coffee but lots of tea. Breakfast eggs, sausage & gravy were not even warm at 8 AM.

The food was great. Rose was great.

Many dining options around this hotel. Breakfast is good enough to have quick one.

The hotel was nice but the breakfast not do good

Everyone was good about this visit. All but the breakfast this needs work

My wife and I have stayed here 3-4 times and each time i feel the quality and service decreases . This last time the breakfast service was not good at all. The eggs was completely burnt and sausage was very very dry. Usually there are different selections of breakfast each day but the 8 nights we was there breakfast we almost the same each day with bad quality. We are considering staying at another property of next visit in May when we return. .

Our stay was wonderful. The room was spacious, clean & quite. The breakfast in the morning was also good.

Breakfast included. Free shuttle to the airport. Friendly employees. Room heater works good.

Clean room, friendly staff and really good breakfast a lot of options. I definitely recommend it and of course I would stay again in this hotel!

Great location near El Paso Airport, comfortable beds, clean living space,& shower has great water pressure. Our room had a king size bed, with small fridge, coffee maker, two burner cooktop, dishes in cabinets, dishwasher and we never used it since we were out. Breakfast was standard like most hotels with coffee and tea all day. Our room was not facing the street so it was pretty quiet.