The overall experience was below average. The rooms were clean. Some of the reception staff were not very friendly or welcoming. We felt like they did not care, just doing their bare minimum required with grumpy and serious face. Interactions with staff sets a tone on the whole stay. I must mention that the waiting and kitchen staff in general were kind. Another thing, we were disappointed about is the food which wasn't great. Not many healthy options, lots of carbs and meat served was mostly processed and lacked quality. If someone likes seafood then this place is for them I suppose as there were many seafood options. There were not many options for non-seafood eaters like us. There was one instance where the chef from the cooking station served me chicken half cooked, raw inside. I pointed it out to the waitress but there was no action from them. For those unaware raw chicken might seriously poison you. That was off putting and after that we chose not to eat anything prepared at the cooking station. Desserts weren't great either, most of it tasted like it was directly from the supplier, not worth the calories.
The overall experience was below average. The rooms were clean. Some of the reception staff were not very friendly or welcoming. We felt like they did not care, just doing their bare minimum required with grumpy and serious face. Interactions with staff sets a tone on the whole stay. I must mention that the waiting and kitchen staff in general were kind. Another thing, we were disappointed about is the food which wasn't great. Not many healthy options, lots of carbs and meat served was mostly processed and lacked quality. If someone likes seafood then this place is for them I suppose as there were many seafood options. There were not many options for non-seafood eaters like us. There was one instance where the chef from the cooking station served me chicken half cooked, raw inside. I pointed it out to the waitress but there was no action from them. For those unaware raw chicken might seriously poison you. That was off putting and after that we chose not to eat anything prepared at the cooking station. Desserts weren't great either, most of it tasted like it was directly from the supplier, not worth the calories.