Name: MotorCity Casino Hotel
Address: 2901 Grand River Ave, Detroit, Michigan, USA, Detroit, Michigan, US
Price range: 119 $–1.162 $ per night
Rating: 8.7

Was Gäste sagen

Im MotorCity Casino Hotel heben Gäste oft die geräumigen Zimmer mit großen Badewannen und Aussicht, das freundliche Personal sowie praktische Annehmlichkeiten wie kostenlose Parkplätze und Shuttle-Services zu Veranstaltungen hervor. Andere berichten von einer uneinheitlichen Sauberkeit, etwas in die Jahre gekommenen Möbeln und gelegentlichem Lärm durch die Casino-Besucher.

Ein Casino, ein Spa und der Veranstaltungsort Sound Board sorgen für Unterhaltung, wobei einige Besucher über lange Warteschlangen für Shuttle-Busse nach Veranstaltungen und gelegentliche Schließungen oder eingeschränkte Essensangebote frustriert sind. Zu den häufigsten Mängeln in den Zimmern gehören harte Kissen oder Betten, fleckige oder abgenutzte Teppiche sowie gelegentliche Probleme mit der Klimaanlage oder dem Fernseher. Die Lage ist günstig zu den Arenen in der Innenstadt, aber einige Gäste empfanden die unmittelbare Umgebung oder die Atmosphäre bei Nacht als weniger ansprechend. Erwarten Sie einen lebhaften Aufenthalt mit guter Ausstattung und Bequemlichkeit, aber mit ungleichmäßiger Instandhaltung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Zu den beliebten Annehmlichkeiten gehören kostenlose Selbstparkplätze oder ein Valet-Service, ein Casino, ein Spa und ein kostenloser Shuttle zu den großen Arenen. Einige berichten von langen Warteschlangen für Shuttle-Busse nach Veranstaltungen oder eingeschränkter Verfügbarkeit, und die Spa-Anwendungen sind nicht immer geöffnet oder können zusätzliche Gebühren verursachen.

Reinigung

Die Bewertungen gehen auseinander: Viele loben sehr saubere Zimmer, während andere von fleckigen Teppichen und Bettwäsche, Staub, Haaren, Schimmel oder sogar einem Bettwanzenbefall berichten. Die Reaktionsfähigkeit des Housekeepings variiert, einige berichten von schneller Behebung von Problemen, während andere berichten, dass Probleme fortbestehen.

Zimmer

Die Zimmer werden häufig als geräumig mit Stadtblick und großen Badewannen beschrieben. Zu den häufigsten Mängeln gehören abgenutzte oder fleckige Teppiche und Möbel, harte Kissen oder Betten, gelegentlicher Lärm von anderen Gästen sowie gelegentliche Probleme mit der Klimaanlage oder dem Fernseher.

Dienstleistung

Die Mitarbeiter sind oft freundlich und hilfsbereit – insbesondere das Bell-Team – und erhalten häufig Lob. Allerdings berichteten mehrere Gäste von unfreundlichen oder wenig entgegenkommenden Interaktionen und einer uneinheitlichen Nachverfolgung durch das Management oder das Housekeeping.

Ähnliche Gästebewertungen

6

Ian

8. Sept. 2025

·

Aufenthalt am 1 Nacht

We have stayed at Motor City many times and usually enjoy it. The room itself was fine, but they gave us literally the worst view in the building. When checking in I didn't realize until we got to the elevator that we were on floor 3 that was literally one floor above the lobby and directly in front of the Public Casino parking lot. There was no view and it was loud at night as people were coming and going. I called immediately when we entered the room and told them that we have never stayed in room this low and facing the parking structure. They asked if I asked the person checking us in for a higher room and I said no but I have never had to before. She said that they were fully booked and could not accommodate my request. I went down to talk in person to someone and the front desk receptionist was very nice and understood, she went and talked to the manager and came back and said the manager said there was nothing they could do. Did not come out to speak with me or offer anything like a comp or even an apology. This was very disappointing, maybe if I didn't book through hotels.com they would have accommodated and given us some concession? Not sure but we felt like we were not valued at all as patrons past and present. We will not stay there again and I will be staying at the other 2 Casinos downtown from now on. They seem to value their customers more than Motor City...

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8

Dorothy

31. Aug. 2025

·

Aufenthalt am 2 Nächte

Our stay was nice desk clerk at check-in was not the friendliest, but we had to go back to the front desk for new room keys and had the friendly desk clerk she greeted us with the biggest smile and she was very pleasant. Motor City is a nice place to stay it's next to everything. The hotel needs to think about changing or replacing their carpet in their rooms.

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10

Stephanie

30. Aug. 2025

·

Aufenthalt am 3 Nächte

The bell man, Mike made it an excellent experience! He went above and beyond to make sure we had everything we needed and were comfortable. Very nice hotel tons of stuff to do in and around the hotel

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10

Joni

28. Aug. 2025

·

Aufenthalt am 1 Nacht

The staff is absolutely amazing from the front desk, casino even the maintenance people. Beautiful rooms. Just wow

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4

Lisa

17. Aug. 2025

·

Aufenthalt am 1 Nacht

I was visiting Detroit for a concert( which was great) but after an exhausting night, I was looking forward to crawling into a nice comfy bed and falling asleep. I did start off comfortably asleep but was awakened by my arm itching and me scratching it feverishly. I hurried to the bathroom and could see my arm was covered with welts. Came back to the bed, turned on the lights and found a bed bug on my pillow. I called the desk to report the issue. Manager Jessica(I believe), “medic” and security arrived. They removed the bug, offered my alcohol pads. I requested Benadryl too. I was directed to a vending machine. Manager offered another room which of course I accepted at 3 am. I had to inquire about my room being comp for the inconvenience, she agreed. Finally in another room, it took so time to get back asleep. Woke up later than expected. Call the desk, explained the bed bug and room change as I requested a later checkout. I was only granted 1 additional hour. Poor customer service all around. This was a very disappointing first impression.

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10

Cory

15. Aug. 2025

·

Aufenthalt am 1 Nacht

It was a very nice hotel and casino. Great service and friendly staff.

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10

Candias

10. Aug. 2025

·

Aufenthalt am 1 Nacht

It was such a stree free, the staff was top tier. Our bellhop Anthony was terrific on arrival and departure. During check in which was very busy, long lines to check into our room and he waited for us and got us accommodated. Wonderful experience for our fun filled day to come town for a concert for Chris Brown. Just so nice to come to a stress free establishment. And the room was wonderful. We had to get sheets changed because of a few stain BUT they took care of it right away even though house keeping had left for the day. But the gentleman came in and made our bed for us. The shuttle was great addition as well. The drivers were so informative. Over all our experience was wonderful. I will stay again!

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4

Alison

5. Juli 2025

·

Aufenthalt am 1 Nacht

Staff in the hotel and casino were extremely rude to me during check in and while entering the casino floor, as well as while walking on the floor of the casino. Definitely wont be returning.

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8

Enyka

11. Juni 2025

·

Aufenthalt am 2 Nächte

The staff, particularly the manager Jessica was terrible to the point that I will never book a room at Motor City Casino again. I'll try the competition first. Jessica was very confrontational and even threatened to cancel the room because she stated I was going back and forth with her. She stated her point and I stated mine but she didn't want to hear my point and considered it back and forth. I have every right to speak for myself and defend myself from being misquoted. Jessica didn't like that. She was very unprofessional. I would've allowed her to follow through on her threat and cancel the reservation had it not been a gift for my mom's 75th birthday.

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10

Lori

11. Mai 2025

·

Aufenthalt am 1 Nacht

The woman that checked us in was amazing. The lady that was helping with the shuttle was great. Only issue was we were at the pick up point 47 mins after the game and their was no shuttle to get back when we called the hotel we were told if ur under an hr they will be there then hung up on. Very rude. No one ever showed up so we had to Lyft back.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen für Veranstaltungen in der Little Caesars Arena, dem Comerica Park und dem Ford Field mit schnellem Zugang zur Autobahn. Einige Gäste fanden die Umgebung schwer zu navigieren oder weniger komfortabel in der späten Nacht.

Gastronomie

Die Meinungen sind gemischt: Einige genießen das Steakhouse und den Food Court mit seinen späten Essensmöglichkeiten, während viele die eingeschränkten Öffnungszeiten, Schließungen (insbesondere beim Frühstück), lange Warteschlangen und die Tatsache, dass das Buffet nicht mehr in Betrieb ist, bemängeln.

Monat	Durchschnittspreis
Januar	173 $
Februar	215 $
März	192 $
April	190 $
Mai	271 $
Juni	272 $
Juli	309 $
August	212 $
September	207 $
Oktober	239 $
November	196 $
Dezember	195 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $160	10 $167	11 $293	12 $374
13 $218	14 $174	15 $173	16 $175	17 $188	18 $294	19 $302
20 $159	21 $161	22 $158	23 $197	24 $177	25 $286	26 $373
27 $195	28 $165	29 $209	30 $193

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $194	2 $266	3 $269
4 $168	5 $169	6 $165	7 $165	8 $172	9 $265	10 $282
11 $185	12 $240	13 $229	14 $229	15 $214	16 $261	17 $1.162
18 $194	19 $176	20 $119	21 $876	22 $993	23 $297	24 $341
25 $236	26 $178	27 $201	28 $201	29 $192	30 $224	31 $327

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Monatliche Durchschnittspreise

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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Gut zu wissen

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