Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately EUR 40 for adults and EUR 20 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of EUR 100 per vehicle (one-way, maximum occupancy 7). Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including elevators and step-free entrances. Some public areas and rooms may also be wheelchair-accessible.

Where is the property located in relation to key landmarks?

The hotel is located in Santa Eulalia del Rio, within a 10-minute drive of Punta Arabi Hippy Market and Golf Club Ibiza. It is approximately 4.6 miles from Las Dalias Hippy Market and 8.4 miles from Talamanca Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

Insotel Fenicia Prestige Suites & Spa in Siesta

Average nightly price at Insotel Fenicia Prestige Suites & Spa by month, last 12 months (USD)
Month	Average price
April	US$200
May	US$286
June	US$367
July	US$462
August	US$479
September	US$377
October	US$267

What guests think

Across recent reviews, Insotel Fenicia Prestige Suites & Spa is praised for its spacious rooms, friendly staff, and a convenient, quiet location near Santa Eulària’s seafront, while repeated criticisms focus on dated elements, sunbed availability, and occasional service lapses.

The pool and spa are highlights, though the spa pool can be lukewarm and loungers are often reserved early. Some reviews cite sporadic in-room issues like weak air conditioning, low water pressure, hard mattresses, or missing kettles. Breakfast is generally appreciated, but a few mention disorganized coffee service or limited fresh fruit. Overall, expect a relaxed, comfortable stay with strong leisure facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large pool and a clean spa are praised, plus free secure parking and a handy poolside café. Recurring drawbacks include early sunbed reservations, occasional lukewarm spa pools, limited poolside service, and areas that feel a bit dated.

Related guest reviews

6

Annette

19 Aug 2024

·

Stayed 7 nights

Das fünf Sterne Hotel ist in die Jahre gekommen. Zu wenig Steckdosen im Zimmer. Die Dachterasse mit Jacuzzi hätte schöner gestaltet sein können; es fehlten auf jeden Fall Pflanzen. Leider ist die Unsitte, sich Liegen am Pool zu reservieren weiterhin voll im Trend! Das Personal macht nichts dagegen.

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8

glen

9 Jul 2023

·

Stayed 7 nights

Nice holiday in Ibiza, hotel is beautiful but a little tired in places. Not expecting to fight for sun beds when you have the Presidential Suite (cold shower too). Pool service was not great but hotel very clean.

10

Nigel

3 Sept 2025

·

Stayed 6 nights

This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect.

8

Matt

9 Sept 2024

·

Stayed 1 night

Overall good. A couple of disappointments. The spa pool was luke warm at best both inside and out and overall the hotel could use some updating. The aircon in the room worked but not particularly effectively. We had a rooftop room with a hot tub which was enjoyable but you need to plan for use as you need to fill it up yourself which takes a good 30 mins + Excellent location and staff. Breakfast was superb. Thoroughly enjoyed the main pool

10

Roger Antonius Barlas

2 Oct 2024

·

Stayed 3 nights

Mooi hotel, schoon, goed onderhouden, top bed en kussens, vriendelijk personeel, gratis parkeren op beveiligd terrein

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10

Jules

14 Jul 2024

·

Stayed 3 nights

Excellent hotel in great location. Lovely walk along seafront to numerous bars and restaurants. Hotel is very well run and maintained. Rooms great and pool area really nice. Added bonus of the spa too. Very impressed overall with value and quality. Staff all very helpful and friendly.

10

Rudolf

10 Jul 2024

·

Stayed 5 nights

Mooi hotel met fantastische faciliteiten. Zelfs Nederlands sprekende receptioniste (Noa). Groot zwembad en spa. Gevarieerd en heerlijk ontbijt en grote en nette kamers

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4

Xenia

28 Aug 2022

·

Stayed 4 nights

Hatten uns den Urlaub in diesem Hotel anders vorgestellt. Für uns ist das kein 5 Sterne Hotel. Die Zimmer müssen dringend sehr dringend renoviert und auf den neuesten stand gebracht werden alle Armaturen wie nicht richtig funktionierende Duschen, Whirlpools (Hatten ein Zimmer mit einem gebucht und konnten diesen nicht nutzen weil er sehr große Mängel aufwies kaputte Düse da wo Licht war alles rausgerissen unter dem Whirlpool haben sich Biene oder Wespen bin kein Experte ein zuhause errichtet) Reinigung oder Ersetzung der Klimaanlage (roch modrig wenn man diese angeschaltet hat) die Liste ist fast zu lang mit den Mängeln. Die Liegen am Pool sind nicht genug ein richtiger Kampf um Platzbesetzung (mit dem Moto wer zuerst da ist). Dieses Hotel ist nicht direkt am Strand sondern ca.10min davon entfernt (der Strand ist sehr schön mit sehr vielen Bars, Liegen gegen Aufpreis aber erträglich).

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10

Jean-Pierre

5 Sept 2024

·

Stayed 4 nights

We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning

10

Christopher

8 Jun 2025

·

Stayed 5 nights

Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.

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Cleanliness

Many guests describe the hotel and spa as clean and well maintained. A few report inconsistent housekeeping, with missed items or infrequent room servicing.

Related guest reviews

8

glen

9 Jul 2023

·

Stayed 7 nights

Nice holiday in Ibiza, hotel is beautiful but a little tired in places. Not expecting to fight for sun beds when you have the Presidential Suite (cold shower too). Pool service was not great but hotel very clean.

8

Amanda Jane Lamb. Melanie

15 Jul 2023

·

Stayed 7 nights

We have been twice to the hotel. Is easy parking easy access to most of the island of driving and the hotel is clean and comfortable

10

Janet

25 Oct 2025

·

Stayed 4 nights

Found all areas clean. Staff very welcoming however on leaving we were advised a courtesy room would be available as we were not leaving until 1630 hours. We did ask if this needed to be booked but advised no. When approached reception to check use of courtesy room advised not available and could use shower in lower area where toilets were. This was just a shower no hairdryer and actual changing facilities. We had to approach spa to see if we could use facilities in there. As hotel is due to close this coming weekend could not understand why a room was not available. If we had known no courtesy room available we would have planned our day differently

10

Roger Antonius Barlas

2 Oct 2024

·

Stayed 3 nights

Mooi hotel, schoon, goed onderhouden, top bed en kussens, vriendelijk personeel, gratis parkeren op beveiligd terrein

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4

Nagham

8 Jun 2025

·

Stayed 4 nights

Definitely not five star standard. Housekeeping rarely frequented and a tissue left on the floor at the beginning of our stay was never removed. We had to have daily battles to replace complimentary water. Reception attitude hostile. Check-in was done without a smile or a greeting. Water pressure was low. A machine in the ceiling, keep the room noisy and disrupted sleep. Stay here if you want to be disappointed.

10

Sandra

24 Jun 2025

·

Stayed 5 nights

Bis auf das, dass die Matratzen sehr hart waren, war es das perfekte Hotel! Sehr freundlich, sauber, ruhig.

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4

Katherine

31 Jul 2025

·

Stayed 4 nights

The staff is poor. The cleaning personnel was poor the rooms were not properly cleaned and we left behind some stuffed animals and they disappeared and were not found afterwards.

10

Jean-Pierre

5 Sept 2024

·

Stayed 4 nights

We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning

10

Maria

20 Aug 2025

·

Stayed 6 nights

Me gustó mucho. Amplias habitaciones, hotel tranquilo, muy buen servicio, bien ubicado. Si bien la decoración es de hace unos años está muy bien mantenido. La playa cercana no es la más linda pero hay playas muy lindas a 10 / 15 min.

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10

Beverley

27 Sept 2025

·

Stayed 7 nights

Spa is so clean and staff are very helpful. All hotel staff are excellent and professional.

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Rooms

Rooms are spacious and generally comfortable, with quiet settings and some featuring rooftop terraces or jacuzzis. Downsides noted include dated décor, scarce sockets, missing kettles, hard mattresses for some, and occasional issues with AC, water pressure, or noise.

Related guest reviews

6

David

30 Jul 2024

·

Stayed 3 nights

Good size rooms but a little tired. Not a 5* hotel Staff very friendly Good location

8

Matt

9 Sept 2024

·

Stayed 1 night

Overall good. A couple of disappointments. The spa pool was luke warm at best both inside and out and overall the hotel could use some updating. The aircon in the room worked but not particularly effectively. We had a rooftop room with a hot tub which was enjoyable but you need to plan for use as you need to fill it up yourself which takes a good 30 mins + Excellent location and staff. Breakfast was superb. Thoroughly enjoyed the main pool

8

Kim

9 Sept 2024

·

Stayed 5 nights

Very nice hotel, spacious rooms

4

Nagham

8 Jun 2025

·

Stayed 4 nights

Definitely not five star standard. Housekeeping rarely frequented and a tissue left on the floor at the beginning of our stay was never removed. We had to have daily battles to replace complimentary water. Reception attitude hostile. Check-in was done without a smile or a greeting. Water pressure was low. A machine in the ceiling, keep the room noisy and disrupted sleep. Stay here if you want to be disappointed.

10

Sandra

24 Jun 2025

·

Stayed 5 nights

Bis auf das, dass die Matratzen sehr hart waren, war es das perfekte Hotel! Sehr freundlich, sauber, ruhig.

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8

Ruth

6 Oct 2025

·

Stayed 4 nights

Have stayed here many years ago and doesn’t seem as good as it was , breakfast was bit chaotic on times and waited ages for coffee / tea . Rooms starting to look dated and no kettle in room .

4

Xenia

28 Aug 2022

·

Stayed 4 nights

Hatten uns den Urlaub in diesem Hotel anders vorgestellt. Für uns ist das kein 5 Sterne Hotel. Die Zimmer müssen dringend sehr dringend renoviert und auf den neuesten stand gebracht werden alle Armaturen wie nicht richtig funktionierende Duschen, Whirlpools (Hatten ein Zimmer mit einem gebucht und konnten diesen nicht nutzen weil er sehr große Mängel aufwies kaputte Düse da wo Licht war alles rausgerissen unter dem Whirlpool haben sich Biene oder Wespen bin kein Experte ein zuhause errichtet) Reinigung oder Ersetzung der Klimaanlage (roch modrig wenn man diese angeschaltet hat) die Liste ist fast zu lang mit den Mängeln. Die Liegen am Pool sind nicht genug ein richtiger Kampf um Platzbesetzung (mit dem Moto wer zuerst da ist). Dieses Hotel ist nicht direkt am Strand sondern ca.10min davon entfernt (der Strand ist sehr schön mit sehr vielen Bars, Liegen gegen Aufpreis aber erträglich).

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10

Christopher

8 Jun 2025

·

Stayed 5 nights

Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.

10

Klaas de

6 Jun 2025

·

Stayed 7 nights

Prachtig hotel net buiten de drukke boulevard. Mooie kamers en heerlijk stil s’nachts.

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10

Willy

18 Oct 2025

·

Stayed 8 nights

Mooie ruime kamer. Heel rustig gelegen. Mooi uitzicht. Mogelijkheid om ontbijt buiten te nemen. Uitgebreid ontbijt, enkel jammer dat er niet meer variatie in de soorten vers fruit was. Elke dag hetzelfde.

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Service

Staff are frequently praised as friendly, professional, and attentive. However, some guests experienced curt or unhelpful responses, miscommunication over a courtesy room, or a lack of poolside waitstaff.

Related guest reviews

10

Janet

25 Oct 2025

·

Stayed 4 nights

Found all areas clean. Staff very welcoming however on leaving we were advised a courtesy room would be available as we were not leaving until 1630 hours. We did ask if this needed to be booked but advised no. When approached reception to check use of courtesy room advised not available and could use shower in lower area where toilets were. This was just a shower no hairdryer and actual changing facilities. We had to approach spa to see if we could use facilities in there. As hotel is due to close this coming weekend could not understand why a room was not available. If we had known no courtesy room available we would have planned our day differently

10

Laura

17 Aug 2024

·

Stayed 3 nights

What an amazing stay we’ve just had, we were absolutely over the moon on arrival when we’re shown to our room to realise we had been upgraded to the Presidencial suite. We enjoyed an afternoon in the spa during our stay which was lovely. All the staff are impeccably polite and helpful. Thank you so much, we will be back again soon.

10

Amanda

23 Sept 2024

·

Stayed 7 nights

Always lovely staff

10

martin

14 Aug 2023

·

Stayed 5 nights

We had a great trip , staff were excellent.

10

Jules

14 Jul 2024

·

Stayed 3 nights

Excellent hotel in great location. Lovely walk along seafront to numerous bars and restaurants. Hotel is very well run and maintained. Rooms great and pool area really nice. Added bonus of the spa too. Very impressed overall with value and quality. Staff all very helpful and friendly.

8

Amedeo Paolo

29 Aug 2023

·

Stayed 10 nights

Ottima struttura, personale molto cortese e attento alle esigenze del cliente. Ristorante ottimo sia per la colazione che per la cena con ampia varietà di cibo per tutti i gusti. Adatto anche ai vegetariani.

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4

Nagham

8 Jun 2025

·

Stayed 4 nights

Definitely not five star standard. Housekeeping rarely frequented and a tissue left on the floor at the beginning of our stay was never removed. We had to have daily battles to replace complimentary water. Reception attitude hostile. Check-in was done without a smile or a greeting. Water pressure was low. A machine in the ceiling, keep the room noisy and disrupted sleep. Stay here if you want to be disappointed.

2

Carl

27 Jul 2024

·

Stayed 1 night

Very poor customer service and rude manager

10

Jean-Pierre

5 Sept 2024

·

Stayed 4 nights

We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning

10

Beverley

27 Sept 2025

·

Stayed 7 nights

Spa is so clean and staff are very helpful. All hotel staff are excellent and professional.

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Location

Quiet setting a short walk from the seafront, marina, and Santa Eulària’s restaurants and promenade. Not directly on the beach, typically around a 5-10 minute walk.

Related guest reviews

10

Catherine Louise

18 Jun 2024

·

Stayed 5 nights

10/10. I honestly can’t fault the hotel at all. We had the most amazing 5 day break last week and we will definitely be back. Perfect walking distance to the marina with lots of food options. Beautiful beach and clear sea a stones throw away and really reasonably priced sun loungers to rent. If you’re hesitating booking the do it, you won’t regret it!

10

Nigel

3 Sept 2025

·

Stayed 6 nights

This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect.

10

Jules

14 Jul 2024

·

Stayed 3 nights

Excellent hotel in great location. Lovely walk along seafront to numerous bars and restaurants. Hotel is very well run and maintained. Rooms great and pool area really nice. Added bonus of the spa too. Very impressed overall with value and quality. Staff all very helpful and friendly.

10

Mario

22 Sept 2024

·

Stayed 7 nights

Ein wirklich sehr schönes und absolut empfehlenswertes Hotel. Mal abgesehen vom Hotel selbst hat uns auch die Lage sehr gefallen. Ein kleiner Fußweg von etwa 5 min führt einen direkt auf den süd-/westlich gelegenen Beginn der (Strand-)Promenade. Der Weg dorthin und die den Rio überquerende Brücke sind ebenso wie die Promenade sehr schön angelegt und sehr gepflegt. Auch zwei Wanderwege führen direkt am Hotel entlang.

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10

Jason

5 Sept 2024

·

Stayed 5 nights

A beautiful hotel in a lovely location

10

Mehdi

27 May 2024

·

Stayed 8 nights

We stayed 8 nights in this great resort and we enjoyed every bot of it. Great facility, relatively new, friendly, attentive and helpful staff. The location is great too, close to the Santa Eularia passageway and the beach. Highly recommended and will definitely come back

4

Xenia

28 Aug 2022

·

Stayed 4 nights

Hatten uns den Urlaub in diesem Hotel anders vorgestellt. Für uns ist das kein 5 Sterne Hotel. Die Zimmer müssen dringend sehr dringend renoviert und auf den neuesten stand gebracht werden alle Armaturen wie nicht richtig funktionierende Duschen, Whirlpools (Hatten ein Zimmer mit einem gebucht und konnten diesen nicht nutzen weil er sehr große Mängel aufwies kaputte Düse da wo Licht war alles rausgerissen unter dem Whirlpool haben sich Biene oder Wespen bin kein Experte ein zuhause errichtet) Reinigung oder Ersetzung der Klimaanlage (roch modrig wenn man diese angeschaltet hat) die Liste ist fast zu lang mit den Mängeln. Die Liegen am Pool sind nicht genug ein richtiger Kampf um Platzbesetzung (mit dem Moto wer zuerst da ist). Dieses Hotel ist nicht direkt am Strand sondern ca.10min davon entfernt (der Strand ist sehr schön mit sehr vielen Bars, Liegen gegen Aufpreis aber erträglich).

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10

Jean-Pierre

5 Sept 2024

·

Stayed 4 nights

We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning

10

Christopher

8 Jun 2025

·

Stayed 5 nights

Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.

10

Maria

20 Aug 2025

·

Stayed 6 nights

Me gustó mucho. Amplias habitaciones, hotel tranquilo, muy buen servicio, bien ubicado. Si bien la decoración es de hace unos años está muy bien mantenido. La playa cercana no es la más linda pero hay playas muy lindas a 10 / 15 min.

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Dining

Breakfast is generally well regarded for quality and variety, and there is a poolside café for light bites. Some guests report disorganized coffee service, limited fresh fruit variety, or breakfast products below five star expectations.

Related guest reviews

10

Nigel

3 Sept 2025

·

Stayed 6 nights

This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect.

8

Matt

9 Sept 2024

·

Stayed 1 night

Overall good. A couple of disappointments. The spa pool was luke warm at best both inside and out and overall the hotel could use some updating. The aircon in the room worked but not particularly effectively. We had a rooftop room with a hot tub which was enjoyable but you need to plan for use as you need to fill it up yourself which takes a good 30 mins + Excellent location and staff. Breakfast was superb. Thoroughly enjoyed the main pool

10

Simon

15 May 2024

·

Stayed 5 nights

We had a wonderful stay here and will certainly return. The hotel is old school grand and in a great location next to the sea and a short walk to many good bars and restaurants. The staff are amazing, super attentive and always on hand to help. One minor quibble is that the quality of products used at breakfast is not in keeping with everything else about the stay.

10

andrew

17 Oct 2023

·

Stayed 3 nights

welcoming from the start arriving late around 1am ish. everything was lovely from staff to room to spa to food. great area, very close to town but also far enough away.

8

GUIOMARI

25 Jul 2024

·

Stayed 4 nights

O atendimento da recepção é excelente, o ponto alto do hotel. O quarto é super espaçoso e confortável e tem uma ótima vista. Na área da piscina não tem garçons para servir, como em outros hotéis 5 estrelas. O café da manhã é razoável (qualidade dos produtos não é de hotel 5 estrelas).

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8

Amedeo Paolo

29 Aug 2023

·

Stayed 10 nights

Ottima struttura, personale molto cortese e attento alle esigenze del cliente. Ristorante ottimo sia per la colazione che per la cena con ampia varietà di cibo per tutti i gusti. Adatto anche ai vegetariani.

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10

Rudolf

10 Jul 2024

·

Stayed 5 nights

Mooi hotel met fantastische faciliteiten. Zelfs Nederlands sprekende receptioniste (Noa). Groot zwembad en spa. Gevarieerd en heerlijk ontbijt en grote en nette kamers

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8

Ruth

6 Oct 2025

·

Stayed 4 nights

Have stayed here many years ago and doesn’t seem as good as it was , breakfast was bit chaotic on times and waited ages for coffee / tea . Rooms starting to look dated and no kettle in room .

10

Jean-Pierre

5 Sept 2024

·

Stayed 4 nights

We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning

10

Willy

18 Oct 2025

·

Stayed 8 nights

Mooie ruime kamer. Heel rustig gelegen. Mooi uitzicht. Mogelijkheid om ontbijt buiten te nemen. Uitgebreid ontbijt, enkel jammer dat er niet meer variatie in de soorten vers fruit was. Elke dag hetzelfde.

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Insotel Fenicia Prestige Suites & Spa

Prices for Insotel Fenicia Prestige Suites & Spa

Monthly average prices

About this property

Location

Room options

Premium Suite, Jetted Tub (Prestige Solarium)

Deluxe Double Room, Balcony

Family Suite, Connecting Rooms

Junior Suite, Balcony

Junior Suite, Balcony, Sea View

Deluxe Double Room, Balcony, Sea View

Luxury Suite, Hot Tub

Guest reviews of Insotel Fenicia Prestige Suites & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Insotel Fenicia Prestige Suites & Spa

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $657	14 $691
15 $586	16	17	18	19 $635	20	21 $691
22	23 $635	24 $635	25	26 $635	27	28
29 $635	30

Su	Mo	Tu	We	Th	Fr	Sa
		1 $627	2	3	4	5 $701
6	7	8	9	10	11	12
13 $619	14	15	16 $635	17	18	19
20	21	22 $587	23	24	25	26 $701
27	28	29	30	31