Clarion Pointe

It was a cozy place with elevator and steps, no smoking with a hundred dollar deposit forfeited if room was messed up. The breakfast was boiled eggs, waffles, oatmeal, cold cereal with milk, coffee, and bagels/muffins. No tea or lemon seen, pretty much a credible meal.

The switch inside the entry door seemed to have no function. There was no soap dish, (the sink was very nice!) the bathroom door was stained and water damaged; areas, especially by the elevator, had peeling paint, the front trash receptacle was overflowing when we checked in and checked out. The staff was very nice, very friendly. The breakfast was not as good as other Baymonts we have stayed at.

After reading the reviews, we were apprehensive to stay here. Once we got out of the car, we noticed a group of well dressed, put together individuals. While checking in, we overheard them discussing how this hotel is a place for unhoused people to stay during their transition to get back on their feet. Just an FYI. Beyond this, we received our keys and rode the kind-of-janky elevator to the third floor. We got into our room and did our inspection to ensure there were no cameras, bugs, etc. Thankfully, we saw nothing of the sort. However, we noticed our window cracked. Hotel windows aren't supposed to open. Needless to say, we used our luggage and the ironing board to ensure no one was able to come in while we slept. We did this both nights we stayed. The hotel is in the sort of ghetto. Not truly, but not super safe area either. I was just thankful we had a place to lay our heads at night and that there weren't bugs or cameras.

bon service , propreté correct

Súper como Y limpio

The room was left with the heat high and looked as if someone was in a hurry to clean it. The fitted sheet wasnt even all the way on and there was clearly a stain on the sheet that didnt come out in the wash. Not to mention the toilet paper was terrible and not a huge selection for breakfast.

The hotel is dirty and smelly. For the cost it isnt awful but could have been better

Room smelled horrible

Place was a complete disaster locks broken Bed broken windows full of moister rusty lap shades front deck service was trash bathroom toilet was loose shower head falling off wires for smoke detector hanging out of wall omg I can keep going

The switch inside the entry door seemed to have no function. There was no soap dish, (the sink was very nice!) the bathroom door was stained and water damaged; areas, especially by the elevator, had peeling paint, the front trash receptacle was overflowing when we checked in and checked out. The staff was very nice, very friendly. The breakfast was not as good as other Baymonts we have stayed at.

Property is run down, unclean, sheets have stains.

Sauberes Hotel kann man weiter empfehle

Little bit duty, smell on the hall.

Great location for good price. WIFI was slow and dropped frequently.

We stayed in this motel in early 2023. It was in terrible shape then. Now it has a new paint. It is scheduled to CLOSE on 20Apr2024. Best move. I can't believe Baymont would approve of anything there. The door wouldn't close, the lock was tricky to open, the room was very small, no luggage, a broken desk chair. etc.

It actually looks like the pictures. Very satisfied

Hotel reformado recentemente, agradável, porém com cheiro de mofo forte no quarto e corredores. Café da manhã surpreendeu, muito bom. Espaço do quarto muito bom e camas confortáveis.

Didn’t look like the picture but it got the job done

Pictures on the app do not match the hotel . Very deceiving. Water slowly went the down in the shower drain and also the sick.

I’equipement de la chambre très minimal

Had to call front desk with noise complaints 2 nights in a row. One at midnight and one at 2am. Both times it took 30 minutes to resolve. Also had issues with getting in my room. Had to wiggle the handle just right and apply pressure to the door as I was putting my card key in. The deadbolt didn’t work either. That’s a shame too, because the first time I stayed here was great. However, that was on the 3rd floor where the rooms are inside and everything looks more renovated . Would not advise staying on the 1st and 2nd floors.

It was ok, a bit noisy but ok

After reading the reviews, we were apprehensive to stay here. Once we got out of the car, we noticed a group of well dressed, put together individuals. While checking in, we overheard them discussing how this hotel is a place for unhoused people to stay during their transition to get back on their feet. Just an FYI. Beyond this, we received our keys and rode the kind-of-janky elevator to the third floor. We got into our room and did our inspection to ensure there were no cameras, bugs, etc. Thankfully, we saw nothing of the sort. However, we noticed our window cracked. Hotel windows aren't supposed to open. Needless to say, we used our luggage and the ironing board to ensure no one was able to come in while we slept. We did this both nights we stayed. The hotel is in the sort of ghetto. Not truly, but not super safe area either. I was just thankful we had a place to lay our heads at night and that there weren't bugs or cameras.

My reservation was cancled by the hotel prior to check in day. Had to find another place to stay

Mala atención de los trabajadores

We had a reservation for months. We had no idea the hotel was closed until we called the day of arrival. They stated an email was sent but I never received an email.

Staff was great

Front manager was very nice and knowledgeable

The staff and service were impeccable. That sai

Place was a complete disaster locks broken Bed broken windows full of moister rusty lap shades front deck service was trash bathroom toilet was loose shower head falling off wires for smoke detector hanging out of wall omg I can keep going

The switch inside the entry door seemed to have no function. There was no soap dish, (the sink was very nice!) the bathroom door was stained and water damaged; areas, especially by the elevator, had peeling paint, the front trash receptacle was overflowing when we checked in and checked out. The staff was very nice, very friendly. The breakfast was not as good as other Baymonts we have stayed at.

$100 incidental fee seemed high

Had to call front desk with noise complaints 2 nights in a row. One at midnight and one at 2am. Both times it took 30 minutes to resolve. Also had issues with getting in my room. Had to wiggle the handle just right and apply pressure to the door as I was putting my card key in. The deadbolt didn’t work either. That’s a shame too, because the first time I stayed here was great. However, that was on the 3rd floor where the rooms are inside and everything looks more renovated . Would not advise staying on the 1st and 2nd floors.

Place is great for a temporary stay. About 10mins from downtown CLT.

Great location for good price. WIFI was slow and dropped frequently.

Hotel was not in University area, false advertisement, off of Sugar Creek in dirty hood area

Some night traffic that looks sketchy

After reading the reviews, we were apprehensive to stay here. Once we got out of the car, we noticed a group of well dressed, put together individuals. While checking in, we overheard them discussing how this hotel is a place for unhoused people to stay during their transition to get back on their feet. Just an FYI. Beyond this, we received our keys and rode the kind-of-janky elevator to the third floor. We got into our room and did our inspection to ensure there were no cameras, bugs, etc. Thankfully, we saw nothing of the sort. However, we noticed our window cracked. Hotel windows aren't supposed to open. Needless to say, we used our luggage and the ironing board to ensure no one was able to come in while we slept. We did this both nights we stayed. The hotel is in the sort of ghetto. Not truly, but not super safe area either. I was just thankful we had a place to lay our heads at night and that there weren't bugs or cameras.

The room was left with the heat high and looked as if someone was in a hurry to clean it. The fitted sheet wasnt even all the way on and there was clearly a stain on the sheet that didnt come out in the wash. Not to mention the toilet paper was terrible and not a huge selection for breakfast.

Hotel reformado recentemente, agradável, porém com cheiro de mofo forte no quarto e corredores. Café da manhã surpreendeu, muito bom. Espaço do quarto muito bom e camas confortáveis.

It was a cozy place with elevator and steps, no smoking with a hundred dollar deposit forfeited if room was messed up. The breakfast was boiled eggs, waffles, oatmeal, cold cereal with milk, coffee, and bagels/muffins. No tea or lemon seen, pretty much a credible meal.

The switch inside the entry door seemed to have no function. There was no soap dish, (the sink was very nice!) the bathroom door was stained and water damaged; areas, especially by the elevator, had peeling paint, the front trash receptacle was overflowing when we checked in and checked out. The staff was very nice, very friendly. The breakfast was not as good as other Baymonts we have stayed at.

Puerta insegura. Desayuno terrible. La leche estába mal