哥倫比亞美洲長住套房飯店 - 哥倫比亞高速公路

My only complaint would be that the parking areas weren’t plowed after the snowstorm, not even by the next day.

Good place. Clean room. Only kick on the place was the main entrance didn’t look like a main entrance. Looked more like a back door. Had to circle the building to be sure.

The room was nice, clean. The bathroom looked like it had been recently upgraded. It was great for a one night stay, but the elevator broke down at check in. Served as exercise. 😊 I also appreciated that they had great movies to choose from on television. I would stay again!

Horrible doesnt even begin to describe this stay.. 1st we get there put us in the top floor. Elevator sounds like it is going to break. Nothing eorks, room key, tv, phone. Went down and she says heres a number call it and they will fix it. Not my job. They changed our room. Again key doesnt work, needed more bath towels as we were staying 4 nights, they say bring the old ines, and we will give you new ones. No cleaning service at all. Buyer beware, dont stay here

Breakfast was very lame. We were disappointed in the food options. Elevator kept my boys up. Decent rooms, good price.

Renovating. Noise started at 8:00 am. Very loud! On our floor. Very noisy at night past 11:30 pm. Staff didn’t ask how our stay was. Staff didn’t communicate anything, just enough to check in. Check out, zero communication. We have stayed here several times before. I can appreciate the upgrades but not at the cost of the customers’s experience and sleep.

Everything was fine. Just need More than one luggage cart.

Minimal staff Dated, Small bathroom Sign hard to see - hotel sits behind another hotel so hard to see from the road

All in all this ESA location is ok... It's relatively clean, and located close to Columbia and Ellicott City. Everything in the room worked as expected. Well, one of the kitchen cabinet doors had a broken hinge... It wasn't spotlessly clean, but it wasn't dirty either. Surprisingly for this day in age the hotel WiFi service is NOT free! Really; someonw still tries to charge for WiFi!? And that WiFi isn't cheap at something like $5/day... Thankfully, we had no need for it as the cell phone had decent 5g coverage at the hotel location. The staff were more or less transparent and ignored us as much as we ignored them... No daily room cleaning was provided. Check-in and out was painless. As for the "breakfast", that's coffee and tea, and some nutrigrain bars or muffins, in other words not much... But it was about the least expensive hotel for miles around. Seemed relatively safe.

Staff very friendly and helpful. Reserved an accessible room Bathroom was well equipped but the bed was no more than 18 inches off the floor and was very uncomfortable. There had been a snow storm earlier in the week, parking lot was not plowed , just a driving lane handicap spaces were icy and sidewalk wasn’t cleared for days.

The room was decent until we woke up and there was ants everywhere. We lifted up the stove top to find food from prior travelers. Cleaning just needs to be more thorough. Overall it was a good stay.

there was insects in the room .

Could have been cleaner. The sink counter was stained and looked dirty. Lots of debris in the hallways and the trashcans outside were overflowing. The staff was friendly.

The room was filthy! When we turned on the AC we couldn’t figure out what the stench was until we checked the AC unit, appeared to be mice droppings. We couldn’t bear staying in that filth

Room was full of mold that cause my wife to have a violent attack. We checked out immediately and had to find another hotel. We would like a total refund.

This hotel has ROACHES! While in the process of leaving to find another hotel due to roaches, another couple checked in and immediately came back down to check out due to roaches in their room as well.

Pretty outdated. Trash in the parking lots. Garbage cans and ashtrays outside were overflowing. There was food on the floor of the elevator and hallways. Bed was very uncomfortable. There was a strong odor of weed in the hallway as well.

Clean

When I first arrived, there was no one at the front desk instead there was a sign saying that they would return shortly. I asked for a non smoking room however the hallway reeked of cigarettes. As I walked into the room, everything was fine until the next morning I saw bugs on the floor. As for the staff, my room wasn’t straighten up by housekeeping. To end my experience, I saw a roach on the floor after I saw a roach, I knew it was time to end my stay. I don’t recommend this hotel due to the cleanliness and short staff of this place.

Room was clean, but run down. The “free breakfast “ consisted of coffee /tea and Nutigrain bars. Not what I expected from the phrase “breakfast included “

Property was ok but it looks like it needs some renovations done everything looked old

It just wasnt what we expected. The room was pretty small the bed was really really low and being a 6'2 man it felt like j qas in a small house

This hotel was dated. Our bed sat on a 6 inch bedframe making the total height of the bed about 18 inches. The shower was disgusting. The staff was pleasant. Breakfast was a joke. Your choice was a granola bar, packaged muffin or a cup of dry oats for you to add hot water to to all go along with coffee. No juice, water or milk. NEVER AGAIN!!

LIked - was close to Merriweather Pavillion & had a kitchen, Disliked - Noise from children running all night on floor above. No view out the window. Looking directly into a roof.

There needs to be some serious renovations. The windows were broken and didn’t open. The bathroom was clean but had hair in the shower/tub area, in the tub and on the walls. Only 2 accessible receptacles.

I have stayed in this hotel at least 12 times in the past and recommended it to numerous colleagues. I won’t ever do that again! The hotel was FILTHY- I had to clean the tub before I could use it; the toilet was used - the refrigerator had mold in it- I needed to work on my computer and the WIFI was worthless- Additionally there were obnoxiously loud children screaming in the halls and slamming doors most of the night. The desk clerk was more worried about snacking and talking on her cell phone than she was helping… Never Again

The sink in the kitchen was pretty disgusting. The bed caved in the center. The grab and go breakfast is a joke. This place needs major renovations.

The bed was very uncomfortable. Time to change the mattress. Needs updating in the decor and kitchens are very much in need of replacing. The plug in bathroom didn’t work and front desk person was not there when checked out to let them know .

All in all this ESA location is ok... It's relatively clean, and located close to Columbia and Ellicott City. Everything in the room worked as expected. Well, one of the kitchen cabinet doors had a broken hinge... It wasn't spotlessly clean, but it wasn't dirty either. Surprisingly for this day in age the hotel WiFi service is NOT free! Really; someonw still tries to charge for WiFi!? And that WiFi isn't cheap at something like $5/day... Thankfully, we had no need for it as the cell phone had decent 5g coverage at the hotel location. The staff were more or less transparent and ignored us as much as we ignored them... No daily room cleaning was provided. Check-in and out was painless. As for the "breakfast", that's coffee and tea, and some nutrigrain bars or muffins, in other words not much... But it was about the least expensive hotel for miles around. Seemed relatively safe.

Staff very friendly and helpful. Reserved an accessible room Bathroom was well equipped but the bed was no more than 18 inches off the floor and was very uncomfortable. There had been a snow storm earlier in the week, parking lot was not plowed , just a driving lane handicap spaces were icy and sidewalk wasn’t cleared for days.

Great stay. Room clean and comfy, great size and the receptionist was the best. Could not have been more helpful

I would like to give kudos to a staff member by the name Janet. She has excellent customer service skills. I love the way she greets each guest as they come and leave. Shall you decide to stay, she will make your stay as come as she could.

Horrible doesnt even begin to describe this stay.. 1st we get there put us in the top floor. Elevator sounds like it is going to break. Nothing eorks, room key, tv, phone. Went down and she says heres a number call it and they will fix it. Not my job. They changed our room. Again key doesnt work, needed more bath towels as we were staying 4 nights, they say bring the old ines, and we will give you new ones. No cleaning service at all. Buyer beware, dont stay here

Property is ok but window was not closing . Poor service at reception. No one was present to check-in quite long time. Only oat meals and coffee is in breakfast.

The staff are welcoming and caring. Kudos to Ms. Janet. I love her …!!

Staff not friendly or helpful.

The Desk wasnt at their place when I arrived and couldnt me provide a receipt for the stay

The front staff was very and efficient.

I only arrived at midnight and had to wait in the vestible prior to entering the lobby. Luckily someone let us in but then had yo wait for someone to actually check us in.

I would like to give kudos to the front desk staff by the name of Ms. Janet. She has excellent communication skills and very warm and welcoming..!!

Convenient location for my visit with family in the area. I will return.

We found this a very confusing hotel. First the room they assigned us the refrigerator didn’t work. The front desk helped immediately. The kitchen is not stocked at all. If you want glasses, plates or any kitchen ware you have to contact the front desk and they will give you just what you ask for. The overall cleanliness is good even though they’re remodeling. I didn’t see any house keeping people and they only service your room, according to the hotel information, every 2 weeks. But there is an envelope for a housekeeping tip. It was impossible to get any fresh towels and we were there 5 days. Breakfast is coffee and hot water. I saw some instant oatmeal not much else. It’s in a good location right off hwy 100. The beds are comfortable.

LIked - was close to Merriweather Pavillion & had a kitchen, Disliked - Noise from children running all night on floor above. No view out the window. Looking directly into a roof.

I felt very uncomfortable, knowing that they were people hanging out in the stairwell exit late at night between 11pm-1:00am.

Great place to stay and close to everything

Simple hotel. Nice room with fridge and microwave and sink. Bed was reasonably comfortable. Price was good. Uber ride to Merriweather for a concert was not too bad. I general nothing bad about the place from our experience. Quality little hotel.

good location

Overall good,great location for all local activities

Did not feel safe or have a good feel about the property. We checked in then came back later in the evening to find three police cars and a gathering of people outside. We could not cancel so ended up losing our money rather then staying in an unsafe location.

All in all this ESA location is ok... It's relatively clean, and located close to Columbia and Ellicott City. Everything in the room worked as expected. Well, one of the kitchen cabinet doors had a broken hinge... It wasn't spotlessly clean, but it wasn't dirty either. Surprisingly for this day in age the hotel WiFi service is NOT free! Really; someonw still tries to charge for WiFi!? And that WiFi isn't cheap at something like $5/day... Thankfully, we had no need for it as the cell phone had decent 5g coverage at the hotel location. The staff were more or less transparent and ignored us as much as we ignored them... No daily room cleaning was provided. Check-in and out was painless. As for the "breakfast", that's coffee and tea, and some nutrigrain bars or muffins, in other words not much... But it was about the least expensive hotel for miles around. Seemed relatively safe.

Not so good - for an extended stay there was a kitchenette with no dishes, no coffee maker, a not plate without any pots or pans to use for cooking and nothing available at the front desk. The morning breakfast was laughable (a package of oatmeal was the only offering) and the coffee was garbage.

Was an ok place. Although they say breakfast is provided I works not exactly call or that. So be prepared to eat outside.

the bed and pillos uncomfortable do not clean rooms, do not give clean towels. the breakfast terrible

We found this a very confusing hotel. First the room they assigned us the refrigerator didn’t work. The front desk helped immediately. The kitchen is not stocked at all. If you want glasses, plates or any kitchen ware you have to contact the front desk and they will give you just what you ask for. The overall cleanliness is good even though they’re remodeling. I didn’t see any house keeping people and they only service your room, according to the hotel information, every 2 weeks. But there is an envelope for a housekeeping tip. It was impossible to get any fresh towels and we were there 5 days. Breakfast is coffee and hot water. I saw some instant oatmeal not much else. It’s in a good location right off hwy 100. The beds are comfortable.

The "free: breakfast advertised with this property with unappealing fruit bars, coffee and nothing else.

Breakfast was very lame. We were disappointed in the food options. Elevator kept my boys up. Decent rooms, good price.

No breakfast

Arrived at 3:30 no rooms cleaned counter guy was good said he’d call when he had one available he did call me but being out of town we went to eat after long trip. I booked a room far in advance so we could check in shower and change before dinner. Also breakfast isn’t a breakfast it’s muffins in bags and cereal bars. Booked it to because of trav distance from destination and breakfast?

The sink in the kitchen was pretty disgusting. The bed caved in the center. The grab and go breakfast is a joke. This place needs major renovations.

Room was clean, but run down. The “free breakfast “ consisted of coffee /tea and Nutigrain bars. Not what I expected from the phrase “breakfast included “