哥倫比亞蓋特威大道美國長住精選套房飯店

The overall property looked run down and poorly maintained. The rooms are not very clean, stains on most walls and headboards. Our room did not have a working toilet and there was a whole in the floor. The worker was overwhelmed because she was dealing with other complaints. One woman had to sweep her own room. When I brought to her attention about the toilet she gave me a plunger and then if that didn’t work then she would have to contact a manger. We did get moved to a cleaner and more functional room. One of the blankets had major red stains and we couldn’t exchange it because by the time we noticed it as after 10 and there is no one to help you. There are a lot of poor patch jobs and missing places in the carpet. Would not say here again.

I've stayed in numerous extended stays all-over the country. This one was horrible. Room not very clean. Old furniture and carpet. Door wouldnt completely lock. I waited 20 min to be checked in because no one was at the desk. Hotel is severly understaffed. Hallway smelled like weed.

The elevator was out - I'm in good shape but the woman checking in that was in front of me wasn't. Just thinking of others that may also not be able to climb stairs

It was clean and nice however it is not a hotel it is apartment living so no maid service or any amenities.

This hotel was being remodeled and it was dirty and beat up all over. The room sincerely looks like it was from the 1060s, dirty and ugly. Check-in took around 30 minutes because they were not sure if the available rooms were clean or not. I was given the wrong room number and ended up trying to open the door for an occupied room. I had to go down to the lobby again with all my luggage to get the correct room number and key. Really bad hotel for this part of town with so many business travelers.

Hotel run down it stinks people were extremely loud hard to find staff. Nothing I needed in my room but 2 towels and when asking for more got a interrogation

Literally no amenities kitchen with no utensils, pots pans, even though the signs say fully equipped kitchen, the toilet leaked shower leaked had to plunge the toilet when we plunged the toilet was loose. guests working on their car in the parking lot car parts laying on the ground one vehicle had four flat tires

Hotel just seems run down. Gym is a joke. No grab and go breakfast. Room was half swept. No utensils, plates or pots. I wouldn’t stay here again.

It wS ok because the entire building had construction and repair going on so it wS noisy dust every were

Awful! I was expecting bare bones, but this place was the worst. No service after 10 pm. They will only help you check in or if your key doesn’t work. We had 3 people. I was told we had to wait until morning to get bedding for the sofa bed. Evidently you need to request bedding when you check in. I was told there was nothing that could be done by the answering service (front desk completely shut down). Room itself was awful. The property has not been mayand is dirty and run down. It cots $1 to call front desk from room phone. Towel rack fell down when we hung a towel on it. Room smelled of odd chemicals

FLEA INFESTED ROOMS!!!

Dog poop all around the property especially in the back. Rooms are not cleaned and replenished as they should be and the of dog urine hits you in the face in some units.

The room was not cleaned, the cabinets in the room were rusted and chipped. The bedding had black spots on the sheets. There was red hair under my pillow which my mother or myself dont have red hair. I had my dogs there and the location has fleas i found a couple on my dogs body. I asked for additional towls and was told I had to pay $1.75 for extra towls. The manager at the front desk was very rude and would not issue a full refund. I am very unhappy with my stay & will never book there again!

Room smelled heavily like smoke. Sheets smelled unclean. The property was unkept.

It’s smelled of cigarette smoke throughout the whole building. It made it hard for us to breathe in the room. And it was terrible especially for the little children. Their were no sheets. Stains on the mattress. Broken pull out sofa. And even the bathroom was a mess.

The overall property looked run down and poorly maintained. The rooms are not very clean, stains on most walls and headboards. Our room did not have a working toilet and there was a whole in the floor. The worker was overwhelmed because she was dealing with other complaints. One woman had to sweep her own room. When I brought to her attention about the toilet she gave me a plunger and then if that didn’t work then she would have to contact a manger. We did get moved to a cleaner and more functional room. One of the blankets had major red stains and we couldn’t exchange it because by the time we noticed it as after 10 and there is no one to help you. There are a lot of poor patch jobs and missing places in the carpet. Would not say here again.

My family has been bitten up because this property has a nasty flea infestation!!!! I have videos and pics to prove!!! I need a refund!!

Most disgusting smell as you enter the lobby of the hotel. The room was dirty kitchen filthy, bathroom filthy. I travel with cleaning products and Lysol, so I did my own cleaning being that I checked into the room at close to 10 o’clock Wednesday upon check-in. The gentleman at the front desk was extremely unfriendly, and almost gave me the creeps, the noise with the people that are living, there was off the charts kids running around at all hours banging slamming doors just a terrible experience all around only thing I can say where the grounds were good for walking my show dogs . I would never stay here again, and if I ever get to a place with this amount of filth, I will make sure I leave the first night subjecting myself to dust and mold in the room all hours of the night noise, and smells when you enter the hotel that our gut wrenching.

At check in the instructions to contact the front desk which was closed were not working. The front desk clerk was nice. The toilet was broken and although originally offered a different room, we were then told they were sold out. They eventually allowed us to use the staff only bathroom. The pull out sofa had no linens and the mattress was disgusting and extremely worn out. There were zero amenities except two plastic cups. The room was filthy and we all left with bug bites. There was no breakfast as advertised and we were told the front desk didn't open until 10am. The instructions to turn the key back in for the bathroom were incorrect and I was told to leave the key in our room as there was no one from the staff on property yet. I then got a call a hour or so later to say I didn't leave them the key and I needed to return it immediately. There was no communication apparently between staff. I anticipate a full refund as that's what the front desk girl offered.

Roaches/bedbugs in bed. Sink faucet was not secured. Stains on bed sheets. Paper thin walls/ceilings.

Waited 20 minutes for front desk person to show up so I could check in. Overall smelled a little funky and the shower was falling apart

The Front Desk staff (WHEN THEY WERE THERE) was friendly, Desk staf are NOT there 10pm to 10am. There was a Fire Alarm (false alarm thank God) about 11:45pm. THEN the couple in the room next to ours ( we were in Room 231) had a HUGE VERY LOUD fight about 2am for over an hour. We were frightened and very upxet. It was just the WORST - THE WORST - stay ever in more than 30 years of travelling. I will NEVER, NEVER stay in another Extended Stay anywhere - ANY WHERE.

This hotel was being remodeled and it was dirty and beat up all over. The room sincerely looks like it was from the 1060s, dirty and ugly. Check-in took around 30 minutes because they were not sure if the available rooms were clean or not. I was given the wrong room number and ended up trying to open the door for an occupied room. I had to go down to the lobby again with all my luggage to get the correct room number and key. Really bad hotel for this part of town with so many business travelers.

Literally no amenities kitchen with no utensils, pots pans, even though the signs say fully equipped kitchen, the toilet leaked shower leaked had to plunge the toilet when we plunged the toilet was loose. guests working on their car in the parking lot car parts laying on the ground one vehicle had four flat tires

At check in the instructions to contact the front desk which was closed were not working. The front desk clerk was nice. The toilet was broken and although originally offered a different room, we were then told they were sold out. They eventually allowed us to use the staff only bathroom. The pull out sofa had no linens and the mattress was disgusting and extremely worn out. There were zero amenities except two plastic cups. The room was filthy and we all left with bug bites. There was no breakfast as advertised and we were told the front desk didn't open until 10am. The instructions to turn the key back in for the bathroom were incorrect and I was told to leave the key in our room as there was no one from the staff on property yet. I then got a call a hour or so later to say I didn't leave them the key and I needed to return it immediately. There was no communication apparently between staff. I anticipate a full refund as that's what the front desk girl offered.

It was amazing! Very clean rooms nice and spacious like how they have everything including little kitchen! Was perfect and price was right on! Def will be booking all my future stays here!

Awful! I was expecting bare bones, but this place was the worst. No service after 10 pm. They will only help you check in or if your key doesn’t work. We had 3 people. I was told we had to wait until morning to get bedding for the sofa bed. Evidently you need to request bedding when you check in. I was told there was nothing that could be done by the answering service (front desk completely shut down). Room itself was awful. The property has not been mayand is dirty and run down. It cots $1 to call front desk from room phone. Towel rack fell down when we hung a towel on it. Room smelled of odd chemicals

Roaches/bedbugs in bed. Sink faucet was not secured. Stains on bed sheets. Paper thin walls/ceilings.

Smells like cigarettes and fried food. It’s loud all night long. People are stomping all night and slamming their doors. Kids running in the hall ways until midnight. The desk attendant that we had to call to check us in was nice and the guy who checked me out in the AM was quick and efficient. We had no towels or soap in our room and we called for them but couldn’t not get any because there was no staff on.

So far so good. Room is spacious, a little outdated, but clean. Hallway does have a strange smell, but inside the room is good.

Check in took WAY too long. The clerk was trying to change someone else's room, but kept locking herself out. The hotel needs updates. I'm not happy with my stay- when I finally got in my room, I had to go back to the front desk because there was no soap or hand towels left in my room. That's only 1 of the reasons I'm displeased. I plan on sending the property an email.

Desk staff responds quickly

The Front Desk staff (WHEN THEY WERE THERE) was friendly, Desk staf are NOT there 10pm to 10am. There was a Fire Alarm (false alarm thank God) about 11:45pm. THEN the couple in the room next to ours ( we were in Room 231) had a HUGE VERY LOUD fight about 2am for over an hour. We were frightened and very upxet. It was just the WORST - THE WORST - stay ever in more than 30 years of travelling. I will NEVER, NEVER stay in another Extended Stay anywhere - ANY WHERE.

This hotel was being remodeled and it was dirty and beat up all over. The room sincerely looks like it was from the 1060s, dirty and ugly. Check-in took around 30 minutes because they were not sure if the available rooms were clean or not. I was given the wrong room number and ended up trying to open the door for an occupied room. I had to go down to the lobby again with all my luggage to get the correct room number and key. Really bad hotel for this part of town with so many business travelers.

The staff was welcoming and professional and very helpful

At check in the instructions to contact the front desk which was closed were not working. The front desk clerk was nice. The toilet was broken and although originally offered a different room, we were then told they were sold out. They eventually allowed us to use the staff only bathroom. The pull out sofa had no linens and the mattress was disgusting and extremely worn out. There were zero amenities except two plastic cups. The room was filthy and we all left with bug bites. There was no breakfast as advertised and we were told the front desk didn't open until 10am. The instructions to turn the key back in for the bathroom were incorrect and I was told to leave the key in our room as there was no one from the staff on property yet. I then got a call a hour or so later to say I didn't leave them the key and I needed to return it immediately. There was no communication apparently between staff. I anticipate a full refund as that's what the front desk girl offered.

They allowed me to book then no one came to the front desk I had to call customer service. Just to be switched to separate location then have to drive there which was inconvenient more so because I Ubered from the airport so I had to Uber there which was more money I had to pay.

last minute booking after midnight, night staff was helpful and got me in a room right away. area seemed very clean and safe. mostly government offices all around it appeared.

Hotel called us at 10pm to tell us that they were cancelling the prepaid reservation. Told me that they didn't want me to waste my time coming to the hotel. Poor hotel management.

Great Staff members. They were extremely helpful and made stay Great

There are 3 Extended Stays in the Columbia area. This is by far the best one. The staff is pleasant. The area is peaceful and the rooms are clean. I wll chose this location everytime.

It was close to town but still out enough that it was quite and everyone I had interaction with was polite and kind

It was quiet and clean

last minute booking after midnight, night staff was helpful and got me in a room right away. area seemed very clean and safe. mostly government offices all around it appeared.

My stay at this hotel was pretty nice. It’s in a quiet location. The only thing I did not like was that the pictures on the Internet were not a good representation of the hotel rooms.

No breakfast served, no coffee, Nothing in cupboards in kitchen, no iron/ironing board, unsafe feeling

No breakfast items.

The stay was okay could of been better with the breakfast served was less than basic,. just coffee, tea, hot chocolate, oatmeal, and muffins. literally nothing else. Front desk people was very friendly, helpful and accommodating when I needed a stopper for bathtub to use for my daughter.

Wish at least coffee would have been available in the morning.

Bedsheets were full with long, black hair, none of the amenities promised with the room were present. No coffee pot no iron no hairdryer. Bed set up for the hide a bed was absent. No grab and go Breakfast was available. Very difficult to contact staff.

At check in the instructions to contact the front desk which was closed were not working. The front desk clerk was nice. The toilet was broken and although originally offered a different room, we were then told they were sold out. They eventually allowed us to use the staff only bathroom. The pull out sofa had no linens and the mattress was disgusting and extremely worn out. There were zero amenities except two plastic cups. The room was filthy and we all left with bug bites. There was no breakfast as advertised and we were told the front desk didn't open until 10am. The instructions to turn the key back in for the bathroom were incorrect and I was told to leave the key in our room as there was no one from the staff on property yet. I then got a call a hour or so later to say I didn't leave them the key and I needed to return it immediately. There was no communication apparently between staff. I anticipate a full refund as that's what the front desk girl offered.

Hotel just seems run down. Gym is a joke. No grab and go breakfast. Room was half swept. No utensils, plates or pots. I wouldn’t stay here again.