哥倫比亞希爾頓飯店

The bartenders were great, the property maintenance and customer service were great. The hot tub wasn’t working, and the one elevator was down, but overall it was a great experience.

Everything was pretty great except that one of two elevators was out of order all weekend. The one remaining elevator was slow and jumpy. It wasn't a huge deal but created some delays occasionally.

We chose this property because it had a shuttle to the Merriweather Post Pavillion for a concert. The hotel was clean and the staff was wonderful! The shuttle worked out perfectly.

I was there one Saturday night before a family gathering. Staff was friendly and efficient and the rooms and lobby very tidy. Breakfast was worth the money and the waffle maker is easy and fun to use. Only missed not having berries to add on top, but you can’t have everything, right? The Chin was a nice size and very clean with lots of machines. The Jacuzzi in the pool area Was very therapeutic after a 5 Hour drive from New York. Definitely great value for the money!

Great hotel, clean, good restaurant and bar.

The room was very clean. The parking and entryway were all easy.

I needed a separate bedroom and the suite was perfect for the money. Pool, fitness, jacuzzi were all very clean and nice. The staff was super- friendly and helpful. Easy parking, spacious lobby area, nice clean rooms with a very comfortable bed and thick towels. I had zero complaints over 2 nights, which is unusual for me lol!

Hotel lobby and main floor are beautiful. Decor is nice, ambiance is nice and inviting bar area was especially nice as well.

Stayed when attending a show at Merriweather. Hotel was beautiful and clean. Everyone was very friendly. The shuttle to the venue was a big plus!

Stay was excellent overall. Tub safety could be improved by an additional grab bar (the one installed is in a place that makes no sense and is not helpful) and non-slip texture on tub bottom, although I did find a rubber mat that I used in the tub. Continental breakfast is a bargain at $12.95, with fruit, juices, coffee, cold cereal, hot oatmeal, yogurt with and without fruit, bagels, muffins and coisants (not sure of spelling). Beautiful indoor pool and hot tub.

Clean room. Beautiful lobby and common areas. Nice breakfast offerings. Friendly staff.

The rooms need to be heavily dusted and vacuumed. Only one of the two elevators was working all five days/four nights we were there. We had a problem with noisy neighbors at 1:00 a.m. but the front desk took care of it in a timely manner. The beds were comfortable.

Very disappointed! The room had an insect of roaches in the room. Had no other rooms available to accommodate us.

Staff were great, but property is old, rooms are very outdated and cleanliness is an issue. If I could have found another hotel to move to I would have. My first room awful, but thankfully they moved me to another room. I would not stay here again. I don't understand the high positive reviews. The hotel I normally stay was full so I booked here based on the reviews and the higher cost as I thought I would get. "Hilton" experience.

Room was very clean, staff is super attentive and professional. Sandra at the bar is the best! She goes out of her way to make sure everything is perfect!

Very clean and nice property

This hotel is convenient, somewhat clean, but could use some updates and a deep clean in most rooms. Not overly priced so it was fine for a night or two.

The room was very clean. The parking and entryway were all easy.

Cups were dirty inside the room, fridge didn’t work and the initial concierge was very rude to me and loud.

Clean facility and friendly staff

Room was ok. No outside view, just indoor pool and courtyard. Shower didnt have a no slip mat or stickers. It was very slippery and i did fall once. They need to address that. Also the room air conditioner decided to switch to heating mode our second night and the room temp went to 80 degrees before i manually shut it off. At the price they charge this sort of stuff shouldn't be happening. I wont be going back.

No way to stream through the hotel tvs, in this day and age my kid found it to be spmething out of the jurassic era. Everything else was nice enough for the price but that needs a serious update.

The room was clean but needed updated. Bothe the floor lamp and desk lamp had broken shades, the door that would normally have been covering the tvs stand and hiding the refrigerator and microwave, did not exist, rusty spots on the interior door frame in the bathroom, outdated furniture, etc. For the lobby and bar area being as updated as it was, the room was most definitely an after thought. Beds were OK and pillows were thin and flimsy and we could've used about 4 more just to be comfortable. Staff was friendly. We ended up using one elevator consistently because the other seemed like it didn't want to open every time we got to the bottom floor. Also - we did not go to the bar or eat at the restaurant because the menu was very limited so we ended up going to some of our favorite spots in Columbia instead. Over all - not a bad stay but for the cost and again, the lobby being upgraded, the rooms could've been much better.

Spacious room, friendly helpful staff, smelled nice everywhere also.

Old AC very noisy needs upgrading

I didn't like the inside window, not only because I didn't have day light, but also because the window was not clean at all.

Spacious comfortable suite. Will definitely stay here next time I’m traveling to Baltimore.

When you first walk into the hotel, the lobby is very nice. Unfortunately, the rooms do not live up to the expectation that the lobby sets. First, the elevators were constantly not working when waiting to go to the rooms, and the staircase did not lead to the first floor, so it was not an easy option to just take the stairs. There were often long waits for the elevator especially around check out time. Our bathroom had a shower curtain rod that felt like it would fall off the wall at the lightest touch, and the shower screamed with a high pitch whine when the hot water was used. The curtain looked outdated and grimy. There was not good air flow in the room and it felt too dry. The HVAC unit had no continuous run mode, where we could just keep the fan on, and was so noisy when it started up that it would wake us up at night. The bed was comfortable, and the staff was friendly.

Staff was sweet, friendly, and helpful. The walls are PAPER thin. Huge gap under my door allowing light and noise to stream in. It seems they cut corners during renovation...

Nice place to stay for a romantic weekend! No smart tv but that was just fine.

The front desk staff was very accommodating. We wanted to check in early since we had a wedding to go to and the front desk made sure a room was cleaned for us within half an hour. The rooms were extremely clean and we were very happy with it stay

The bartender, Sandra, was fantastic! She was very personable and I enjoyed my conversation with her. She went above and beyond and exceeded my expectations.

The rooms need to be heavily dusted and vacuumed. Only one of the two elevators was working all five days/four nights we were there. We had a problem with noisy neighbors at 1:00 a.m. but the front desk took care of it in a timely manner. The beds were comfortable.

The stay was just fine - check in was a bit of a dumpster fire. They had clearly overbooke / at capacity and when we arrived at 5PM we were told "they had to check to see if there were any king rooms ready" - mind you check in starts at 3PM. We were told a 5-10 minute wait but it was closer to 25 minutes before we had room keys. Upon entering our room it was clear it was already alotted to another guest... People were in there. Had to then go back downstairs and wait for another room (which was only about 5 more minutes, but still). The staff were apologetic and we did get complimentary breakfast as a small token of apology... But it felt like mismanagement in the moment.

Overall my experience at the DoubleTree was...fine. We were in town for a show at Merriweather Post Pavillion and specifically chose this location as we knew they offered shuttle services between the hotel and the venue. On Friday, the driver dropped us off at a bar near the venue and gave vague directions regarding where we could be picked up. We could not find the location, and after calling the front desk, the front desk associate could not help or give an exact location; therefore, we had to pay for a ride-share back. They offered us complimentary breakfast to make up for the issue. On Saturday, we had to meet friends early, so we did not take the shuttle to the venue, though we made a point to ask the front desk for the pickup location - they could not provide an exact address but gave an approximate location. After the show, we were tired but found the location after searching - the shuttle never came. We called the front desk to confirm we had the right location and received condescending responses from the front desk agent (the same one from the previous evening). Again, we had to take a ride share back to the venue. Throughout all of this, no employee could provide an exact location where the pickup point was - just a vague area, and after nearly an hour of waiting, I do not believe we were given fair directions for people not from the area. The room was fine but overpriced, as was the breakfast buffet. We will not be returning.

Front Desk Staff is amazing. Haneef does a great job. Spacious and clean room. Highly recommend this hotel.

Excellent. Staff was very friendly and helpful. Check in was easy and my room was beautiful.

Desk personnel were rude, wrong, unapologetic and laughed about their incompetence.

Everyone is so helpful and kind. Always a pleasure staying at this hotel. Gladys and Haneef at the Front Desk are terrific!

The employees were honestly the best part and made our trip so much more special. We had tickets to the Baltimore Ravens game which is my husband's absolute favorite team. We had never been to an NFL game. We're from the PNW and holidays just ended so our PTO was limited. We flew in on an overnight flight, arrived at 530am, and were completely exhausted. As you know, sleeping on a flight is not a quality nights rest. The game was at 430pm the day we arrived. After calling and explaining the situation, we were able to pay a small fee and get into our room by 7am. This meant we could rest up for the big game! The front desk had warm cookies which we LOVED. Every time we walked passed the front desk, the staff knew we loved the cookies and would offer us some. It was a really enjoyable experience. Everything was neat, clean, and comfortable but the staff really took the cake by being so hospitable. Thank you so much! I hope you'll share this review with your team because they are awesome!

Very nice stay when attending Merriweather Point Pavilion for a concert. They even offered shuttle service to/from the venue. Clean comfortable rooms.

Great place to stay. Location was perfect. Have stayed here twice. Will stay here again.

We chose this property because it had a shuttle to the Merriweather Post Pavillion for a concert. The hotel was clean and the staff was wonderful! The shuttle worked out perfectly.

Area was nice. Close to mall & other shopping area

Excellent staff, free shuttle to venue. Not much to walk to.

The property is far enough from Columbia, Md to avoid all the nose. But close enough to the town center to drive there in a few minutes.

The room was very good and certainly comfortable. Location was perfect.

Nice, safe area.

It was tucked away in a nice area with lots of trees.

Nice clean, well maintained property. Staff polite, helpful, competent. Stayed here to attend a concert. Great location in a nice area convenient to many places. Thank you for a nice experience!

Great place to stay for shows at Merriweather! Close by and free shuttle to/from venue. And hotel bar was open after show!

nice clean room, fair price, quiet, good service, good breakfast buffet

I stay at this hotel quite frequently the hotel it self is always clean and the staff are welcoming. I love the warm cookies just wish they were the oatmeal raisin ones like before . This actual stay my flight was delayed so I definitely appreciate Edgar for being able to accommodate a later check out due to our trip ☺️ I don’t care for the dinning experience the food is not that great at all . It’s not fresh just sitting in a warmer . For $16.95 for buffet the potatoes, eggs , French toast etc shouldn’t be dried out and taste that was

Staff was excellent. Very polite and helpful. Food not great, but servers where wonderful.

Lovely hotel. Clean. Check in was smooth and friendly. Room was nice, good size. Would definitely stay here again. Dinner in the restaurant was only so-so, but the breakfast buffet was great

Good place to stay. Room was clean and hotel overall was too. For the amount of money for a one night stay however, breakfast should be included. There is no way that breakfast buffet is worth $16.95 each plus $3 for coffee. That was disappointing.

Great hotel, clean, good restaurant and bar.

Room was clean, staff was very friendly. Had dinner and breakfast at the restaurant. Food was pretty good and service at restaurant was pretty good as well.

Very Noisy in room AC plus last room on the hallway with a wall mounted AC in the hall. I should have moved but we got it late. No Free coffee in lobby ! $3.00 per cup, sad when the room is $250.00. Will think twice next time.

It was a fine stay. Breakfast was a good buffet, but it wasn't included in the room cost. It was a little noisy at nights.