Comfort Inn & Suites Fredericksburg

Room was surface clean but very worn. Couch was stained and sticky. The tile floors were sticky. The a/c worked but the level of humidity in the room was extreme. Cabinet in kitchen was hanging by the hing when we arrived and the trim in the restroom was either broken or missing on parts. Front desk was not helpful. This hotel certainly does not match the higher ratings listed at the time of my booking.

Clean and roomy. A little bit of its age shows, but doesn't you own home? They were doing some painting so they are keeping the place up. I'll stay there again.

The room was really comfortable and the staff was great.My only comment was that the breakfast was lacking the eggs sausage and potatoes were all cold and the coffee was not good.

Out TV did not work. They right is a Vizio but everyone we wanted to see anything we had to log in through our phone. Took forever and we could not watch any sports because we had to purchase the apps.you for to relax not stress

Our stay was a mixed bag with several frustrating service oversights. Upon arrival, the front desk agent was nonchalant and unwelcoming—just going through the motions to check us in. The staff on subsequent days shared the same indifferent attitude. The hotel was also undergoing exterior painting, so workers were constantly in and out of the building. When we walked into our room, there was a noticeable musty odor. Luckily, the room itself was clean, though the smell was off-putting. The continental breakfast was a daily hassle. Items like fruit, yogurt, and creamer were almost always empty, forcing us to track down staff for basic restocking. On our checkout morning, the fruit and yogurt weren't stocked at all, seemingly untouched since the weekend. Housekeeping was hit-or-miss. While the cleaning staff were very friendly, they completely missed our room on the only day we requested service. We had to go down to the laundry room ourselves to swap our dirty towels for fresh ones. The clear highlight? The pool area, which was kept extremely clean. Overall, it's a passable choice if you just need a place to sleep and swim, but don't count on warm customer service, a seamless breakfast, or reliable housekeeping.