I booked executive room and my daughter booked regular room. The two rooms are exactly the same. It's dispointing. The food and drink in executive lounge are limited. The staffs in the lounge do not take initiative to serve gusets. There are several time slots everyday, that the lounge has nothing. The breakfast area, there is a wood piece on each table, one side is 'in use' and other sid eis 'free'. The staffs do not pay attention to the gusets sitting on tables. Even guests have left long time ago, the staffs still leave the tables as 'in use'. Each morning, we had trouble to get seated. I noticed many 'in use' table never had anyone sitting there. In the lobby, ther eare only 2 safa chairs and 1 love seat, together only 4 seats. All other seats are for restaurant and bar, had to pay to sit there. We stayed for 10 days, many small things make us feel uncomfortable. Very dispointed stay.
I booked executive room and my daughter booked regular room. The two rooms are exactly the same. It's dispointing. The food and drink in executive lounge are limited. The staffs in the lounge do not take initiative to serve gusets. There are several time slots everyday, that the lounge has nothing. The breakfast area, there is a wood piece on each table, one side is 'in use' and other sid eis 'free'. The staffs do not pay attention to the gusets sitting on tables. Even guests have left long time ago, the staffs still leave the tables as 'in use'. Each morning, we had trouble to get seated. I noticed many 'in use' table never had anyone sitting there. In the lobby, ther eare only 2 safa chairs and 1 love seat, together only 4 seats. All other seats are for restaurant and bar, had to pay to sit there. We stayed for 10 days, many small things make us feel uncomfortable. Very dispointed stay.