Best Western Of Huron

Would have been nice of them to say they were doing renovations and the hot tub was closed until the end of the month

The gal at the front desk when we arrived was very kind and helpful. The rooms were clean. The hotel did say it had a exercise area and juccuzi.....there is none...the place where it was supposed to be was closed up and it looked like it was use for storage. Maybe that could be taken off the website since there isn't one available. Otherwise it was a pleasant stay.

The lobby and our room was nice. The lamps were a little outdated. Was not impressed with having to pick up a phone to check in and then leave the key cards in a basket. I only seen the front desk person at check in. I was also not impressed that hot tub was closed. There was nothing posted anywhere about it. We found out when we went looking for it

The hotel was nice overall. Nothing fancy, but a decent place for the night. My only complaint is the fact that they don't have an elevator. It's only 2 floors, but it is not fun carrying lots of luggage upstairs.

Nothing special no elevator

Our first room we were given had not been cleaned - beds unmade and towels on the floor. They quickly put us in a clean room which was much better. Breakfast was fine, better than expected, and juice and coffee were available 24/7. However, one of the reasons we had chosen the hotel was for the amenities, the pool, hot tub, and gym, all of which were behind a dysfunctional, nailed shut door.

I was upset that the hot tub wasn't working. Other wise it was alright.

Bathroom was dirty, hot tub down again, but friendly workers

Advertising of a spa (hot tub) and there is not one. This hotel was chosen for this reason over another cheaper hotel. Was not disclosed during check in.

Not sure how this hotel stays open. Pool and spa closed. Lobby was dark. Parking lot was full of construction materials but no sight of construction. Plaster missing in the bathroom. Dirt ring in tub was so bad I didn’t use the shower. No remote for tv. Candy bar wrapper in the floor right next to the bed. Huron needs a hotel that has some pride in their property. Will stay in Mitchell next time.

The room was clean but the rest of the hotel was dirty and smelled bad.

Whole facility had a funky smell to it

Another great weekend of hunting and so nice to come back to a clean room to relax and sleep

There were ants in the bathroom. The main light in the room did not work. When the syrup ran out at breakfast it wasn't replaced. No one bothered to check to see how much food or milk was left. The milk was just a in a pitcher instead of cartons. When checking out nobody was around.

Great clean building

Cleaning staff left something in bathroom and when I checked the bathroom the floor was filled with ants eating whatever it was in the bathroom The ants were coming from under the tub of the shower. After I cleaned up as many answers I could and flush them it was around 1:30 in the morning and I couldn't get back to sleep I decided not to go to the management because they just put me in another room and I just feel uneasy anyways. I called in the morning early to let them know the problem they did not offer any solution. When I put my complaint in when I was checking out I was not offered a refund nor any compensation for a horrible night's sleep. The breakfast area was nice The lobby was clean my room was not.

Dirty. Staff was nice though.

Breakfast was not up to Best Western standards. No orange juice, no yoghurt, no fruit. The halls were not clean. The room itself was great, though.

Change the sheets after every guest stay. I found stains on the sheets of one of the queen beds in my room. Simply grossed me out.

Spacious and clean.

beds are old and uncomfortable, keys don't work, poor condition everything in your room is very old nowhere to charge anything.

Noisy heater in 3rd room we accepted. First room had broken lamp and another taped lamp and the toilet did not work well. 2nd room when we opened the door either someone was still in it as tv was on, towels were on the floor. Shower curtain in room 108 needs laundered.

Roon was missing a smoke detector. Naked wires were hanging from ceiling

The room felt run-down and neglected. The lamp connected to the light switch at the door had no bulb, and the lamp on the nightstand had blue electrical tape around the base. The television, refrigerator and microwave all were plugged into a six-plug extension which was dangling in the air. We thought that might have overloaded the circuit, creating a fire hazard. There were insufficient electrical outlets in the room, including none at the work desk where guests could plug in computers and phones.

Nice stay - quiet room with comfy bed and good breakfast!

Air conditioning very loud. Temps to hot to do without it.

Shower water supply line is loose in the wall, and so are the shower curtain rod ends. Pillows are nuts. They're too small. I call them marshmallow pillows. A king size bed with such small pillows is not a recipe for comfort. That constantly flashing light outside the window makes sleeping challenging.

Spacious and clean.

The room was very nicely appointed and comfortable. It had a second access door to the parking lot which was really handy. The shower was a little weak and the blow dryer wasn't working, but they brought me a new on immediately.

Great room! Clean, modern, soft towels and sheets. Bed is perfect. Shower head was awful. Breakfast was non existent:(

It was ok, nothing special. They first tried to put me in a room that was already occupied.

Very dated and old smelt stale and needs updating In impressed Not even a front desk person in the morning to see you off (8am)

I had a very nice and convenient stay at the Best Western in Huron, SD. The hotel was clean, comfortable, and well-maintained. The staff was friendly and accommodating, making check-in and check-out smooth. The location was perfect, with easy access to nearby amenities. I’d definitely stay here again!!

We rented months in advance and a week prior received a call saying the reserved room was overbooked and we had to take a different room. The day we were coming we received another call saying the room we chose was available. We checked in and noticed the bottom of the dresser was extremely dusty. Then my bedside lamp wouldn't work. I figured out that it was unplugged. Plugged lamp back in. I took a shower in the morning and there was no water pressure and the water was cold. Staff couldn't be found half of the time. I will NOT stay in this hotel again.

If you plan on doing business here, stay far away from this property. I had 3 employees staying at this property for just under a week. The initial stay was for 3 days and then it was extended to a week. I was called on a Sunday by the front desk manager threatening to call the cops on my employees for not coming down to sign paperwork when the rooms were extended earlier that week. He proceeded to tell me that he had called their rooms and they had not responded (they were working) and then told me he had called my office line at 11 p.m. the previous night and couldn’t get a hold of me so he was very frustrated. He also said that he had canceled the prepaid Expedia reservation and expected me to provide him with another credit card for the rooms to be paid for. Sorry, but that’s not my problem either. There was no point in canceling the reservation and since you canceled it, it’s the hotel’s responsibility to contact Expedia to rectify the situation. The entire phone call, this man was rude, unprofessional and threatening. I arranged for my employees to immediately leave the following day and moved to a different hotel who appreciates our business far more than this one does. Especially for anyone in a professional situation like mine, I warn you to stay far away from this property. Worst experience I’ve ever had and I’ve been in business for 15 years. Yikes.

The politeness of the staff

I have a bad knee and the staff found room on the first floor for me.

Room was clean Nice variety for breakfast Desk staffvery friendly

Didn't have room reserved, no one on duty at 7:30 pm.

Great staff

Location is near the activity we are in town for.

I had a very nice and convenient stay at the Best Western in Huron, SD. The hotel was clean, comfortable, and well-maintained. The staff was friendly and accommodating, making check-in and check-out smooth. The location was perfect, with easy access to nearby amenities. I’d definitely stay here again!!

Location is close to our destination.

Good price and convenient location. Friendly staff

Good location

Good location and value. Stayed there on a business trip

The room was average but the hot tub in my room was broken and not fixed until the end of my stay. They didn’t take AmEx which was the card I needed to use for business. No bacon at breakfast, only sausage which I don’t eat. Not the worst stay but not great.

There were ants in the bathroom. The main light in the room did not work. When the syrup ran out at breakfast it wasn't replaced. No one bothered to check to see how much food or milk was left. The milk was just a in a pitcher instead of cartons. When checking out nobody was around.

Nice stay - quiet room with comfy bed and good breakfast!

Complimentary breakfast was OK but no coffee in the breakfast area. The hotel hallway had a strange offensive smell, can't describe it. No stopper in the bathroom sink. While shaving, a nice sized spider dropped out of nowhere into the sink. An attention getter! The backdoor has a sign that says it is locked after 9 pm, nope! Never locked. I won't stay there on my next trip to Huron.

Breakfast was not up to Best Western standards. No orange juice, no yoghurt, no fruit. The halls were not clean. The room itself was great, though.

Bathroom was dirty, hot tub down again, but friendly workers

No hot water and terrible water pressure. Breakfast was sub par. Rooms were nice.

Room was clean Nice variety for breakfast Desk staffvery friendly

Great room! Clean, modern, soft towels and sheets. Bed is perfect. Shower head was awful. Breakfast was non existent:(

Lobby and room clean though the room showed signs of recent repair to the shower piping in wall. Staff very friendly. Building under renovation. The free breakfast: The hot food (eggs and gravy) was not hot. It was barely warm. The sausages were warm. No butter. Syrup and waffle batter nearly gone. Staff not around to replenish. The cold biscuits that went with the cool gravy were like rocks and unable to be cut. Could not find salt for the eggs. Fridge was not stocked. Beds were comfortable and bathroom clean. I would give the breakfast a rating of 0 (zero), but everything else satisfactory.