B&B Hotel Madrid Getafe

It was clean and convenient.

I wanted to have later check out, than 12.00, but the staff said is not possible, where two girls. Even I explained that is normal and I am a regular costumer, they said I had to pay for a new night. But when I check on the webpage they do have later check out. VERY poor service! Not happy!

Perfect location for quiet and calm nights! We loved staying there!

Muy buen hotel y muy central

The hotel is marketed as 4 star but in reality it is between 2 and 3 stars. The rooms are a good size, with very comfortable beds and good quality linen. They were also very clean. The room did not have any decor and lacked amenities. The air conditioning was not great, the shower had to be fixed and the safe did not work. The hotel lacks character. The first thing you see on entry is an Amazon delivery locker and vending machines. The decor is basic and it feels more like a hostel rather than a hotel. The Ibis which is next door is a 3 star but had live music, a bar and restaurant. Staff were friendly and breakfast was good. We still enjoyed our stay but the hotel needs to be marketed as what it is to avoid disappointment.