The Hill

Check in instructions were very unclear and communicated via text because there isn't any on-site staff. This could be a cool little hostel-hotel but the bathroom was brutal. The door knob fell off while I was inside the bathroom, which temporarily trapped me in the bathroom, and it wasn't communicated that the old, seemingly decorative, oversized key on our fireplace mantle was actually the key to the bathroom. Soap and shampoo solely consisted of a half-empty Head and Shoulders 2-in-1 bottle. It's a good place to stay if you just need the convenience of a good location (location is really great here) and have no intentions of hanging around the hotel.

Shortly before our arrival, we were asked to email a photo of our ID and transfer a security deposit in order to receive the access code. We complied because we had no alternative accommodations. After our stay, we waited for the deposit to be refunded. When we inquired, we were told that our bank had rejected the refund. Alternative payment methods we offered (Visa, PayPal, bank account) also seem not to have worked, as we are still waiting after two weeks. It’s rather unlikely that three banks would suddenly be unable to receive money…

The mattress is too soft for me. The pillow is way to high.

Great location very clean wonderful staff specially Stefano he made everything easy for us thank you very much Stefano we definitely coming back on the summer time I give this hotel and their staff 20 out of 10

The room and common areas are both very clean. The staff is nice and helpful.