Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Contactless check-in is available; To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
You can enjoy a meal at Suasana Suites Café serving the guests of Shama Suasana Johor Bahru, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Fee for buffet breakfast: approximately MYR 35 for adults and MYR 20 for children;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 100.00 per night