The Ritz-Carlton, Melbourne
From
517 US$
/nat
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From
517 US$
/nat
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en indendørs pool, en sauna og et døgnåbent fitnesscenter. Andre facilitet...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en indendørs pool, en sauna og et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, gratis aviser i lobbyen og renseri/vaskeservice. Planlægger du et arrangement i Melbourne? På dette hotel er der et område på 2764 kvadratmeter til rådighed, bestående af et konferencecenter og 7 mødelokaler. Begrænset parkering er til rådighed på stedet.
Spisning
Spis dig mæt i lokale retter på Atria, som er en af dette hotels 2 restauranter, eller bliv på værelset, og nyd godt af roomservice døgnet rundt.Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt fra kl. 06.30 til kl. 11.00.
Værelser
Føl dig hjemme i et af de 257 værelser, der indeholder minibar og espressomaskine. Din seng er udstyret med topmadras og italienske lagner fra Frette. Der er et 55-tommers LCD-tv med satellitkanaler, som sørger for underholdningen, og med gratis Wi-Fi kan du altid komme på nettet. Værelset har et privat badeværelse med separat badekar og bruser samt brusehoved med spredningseffekt og designertoiletartikler.
Lokation
The Ritz-Carlton, Melbourne ligger i centrum af Melbourne, kun 10 minutters gang fra Collins Street og Marvel Stadium. Dette hotel med luksusfaciliteter ligger 1,2 km fra Melbourne Central og 1,6 km fra Queen Victoria Market.
I nærheden
Flagstaff Gardens(0.3 mil)
Collins Street(0.3 mil)
Flinders Lane(0.5 mil)
Marvel Stadium(0.5 mil)
Hardware Lane(0.5 mil)
Festival Hall(0.5 mil)
Melbourne Akvarium(0.6 mil)
Emporium Melbourne(0.6 mil)
Melbourne Central(0.6 mil)
Queen Victoria Market(0.6 mil)
Melbourne Convention and Exhibition Centre(0.7 mil)
Crown Casino(0.7 mil)
Immigrationsmuseet(0.7 mil)
Bourke Street indkøbscenter(0.8 mil)
Victoria Statsbibliotek(0.8 mil)
Melbourne, Victoria (MEB-Essendon)(9.9 mil)
Melbourne Airport (MEL)(14.3 mil)
Melbourne, Victoria (AVV-Avalon)(34.3 mil)
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Renseri
Lokation
650 Lonsdale Street, Melbourne, Victoria, Australien
Flagstaff Gardens (0.3 mil)
Collins Street (0.3 mil)
Flinders Lane (0.5 mil)
Marvel Stadium (0.5 mil)
Hardware Lane (0.5 mil)
Festival Hall (0.5 mil)
Værelsesmuligheder
6
Deluxe-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
484 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
10
Premier-værelse - 1 dobbeltseng (Club-Level)
Værelsesoplysninger
1 Dobbeltseng
Sover 2
484 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
8
Panorama-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
484 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
7
Premier-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
484 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
15
Club-suite - 1 soveværelse (Club Package (Half-Board))
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
1507 ft²
Separat spiseområdeKlimaanlægOpvarmningWi-Fi (Gratis)
6
Premier-værelse - 2 dobbeltsenge
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
592 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
12
Club-værelse - 1 kingsize-seng (Club-Level)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
484 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
3
Deluxe-værelse - 1 kingsize-seng - byudsigt (Accessible)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
484 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
17
Executive-suite - 1 soveværelse - ikke-ryger (Club Package (Half-Board))
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
1033 ft²
Separat spiseområdeKlimaanlægOpvarmningWi-Fi (Gratis)
6
Værelse - 1 kingsize-seng - ryger - udsigt til havn
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
495 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
5
Panorama-værelse - 2 dobbeltsenge
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
538 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
13
Club-værelse - 2 dobbeltsenge (Club-Level)
Værelsesoplysninger
2 Dobbeltsenge
Sover 2
538 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
5
Deluxe-værelse - 2 dobbeltsenge - byudsigt
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
592 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
16
Club-suite - 1 kingsize-seng - ikke-ryger (Club Package (Half-Board))
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
2702 ft²
Separat spiseområdeKlimaanlægOpvarmningWi-Fi (Gratis)Pejs
Gæsteanmeldelser af The Ritz-Carlton, Melbourne
9.3
Fremragende!
Baseret på 651 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På tværs af anmeldelserne roses The Ritz-Carlton, Melbourne for enestående service, luksuriøse værelser på høje etager med fantastisk udsigt over byen, samt imponerende faciliteter som spa, pool og klublokaler, der tilsammen skaber en raffineret oplevelse i en bekvem, central beliggenhed.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På tværs af anmeldelserne roses The Ritz-Carlton, Melbourne for enestående service, luksuriøse værelser på høje etager med fantastisk udsigt over byen, samt imponerende faciliteter som spa, pool og klublokaler, der tilsammen skaber en raffineret oplevelse i en bekvem, central beliggenhed.
Restaurantudvalget får stor ros, særligt Atria og barerne, men flere gæster finder morgenmaden og roomservice begrænset eller skuffende. Nogle bemærker lejlighedsvise problemer, herunder mangler i rengøringen eller vedligeholdelsen, et koldt poolområde, forsinkelser ved indtjekning eller manglende anerkendelse af særlige lejligheder. Forvent et poleret luksusophold med en fantastisk udsigt i centrale omgivelser.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Spaen, poolen, saunaen, fitnesscenteret og barer/lounger på høje etager er bredt rost, og mange sætter pris på klubetagen. Et par bemærker, at poolen kan føles kold, eller at området har brug for forbedringer i atmosfære/rengøring.
Relaterede gæsteanmeldelser
10
Marion
14. apr. 2024
·
Overnattede 4 nætter
This was the most incredible hotel I have ever visited! From the iconic lobby on the 80th floor to the club on the 70th and the spa on the 64th floor. Service was fantastic and truly deserves a 6 star rating.
This was the most incredible hotel I have ever visited! From the iconic lobby on the 80th floor to the club on the 70th and the spa on the 64th floor. Service was fantastic and truly deserves a 6 star rating.
10
Robert
28. okt. 2025
·
Overnattede 7 nætter
Wonderful room, very large, with a magnificent bathroom, dressing room and separate toilet. Well stocked minibar, very comfortable bed and seating area and, best of all, a view to die for. Superb chef in Atria and staff who went out of their way to cater for our vegetarian diet. Great gym, yoga room and pool. Really can’t fault the place. One of the best hotels we have ever stayed in. Special nod to Grace on front desk who was a delight, upgraded us and provided a bottle of fizz when we found out we were visiting our daughter in Melbourne.
Wonderful room, very large, with a magnificent bathroom, dressing room and separate toilet. Well stocked minibar, very comfortable bed and seating area and, best of all, a view to die for. Superb chef in Atria and staff who went out of their way to cater for our vegetarian diet. Great gym, yoga room and pool. Really can’t fault the place. One of the best hotels we have ever stayed in. Special nod to Grace on front desk who was a delight, upgraded us and provided a bottle of fizz when we found out we were visiting our daughter in Melbourne.
10
Bianca
15. jan. 2024
·
Overnattede 2 nætter
We recently spent 3 nights at the Ritz Carlton in Melbourne for my husband’s birthday. The hotel is modern and luxurious, rooms spacious and very clean. The lobby located on the 80th floor has incredible views over the city, as did our room on the 66th floor. Beds were very comfortable and rooms were well equipped with ammenities. Pool was stunning, however a little cold for a leisurely swim. We arrived just after 12pm, however our room wasn’t available for another 2.5 hours. I was a little disappointed that nothing special was organised for my husband’s birthday (mentioned in booking notes and upon check-in) considering we have stayed at far cheaper hotels who have provided a complimentary bottle of champagne or plate of chocolates for a special occasion such as this. Overall we really enjoyed our stay, service was excellent and rooms were stunning. We hope to return one day in the future.
We recently spent 3 nights at the Ritz Carlton in Melbourne for my husband’s birthday. The hotel is modern and luxurious, rooms spacious and very clean. The lobby located on the 80th floor has incredible views over the city, as did our room on the 66th floor. Beds were very comfortable and rooms were well equipped with ammenities. Pool was stunning, however a little cold for a leisurely swim. We arrived just after 12pm, however our room wasn’t available for another 2.5 hours. I was a little disappointed that nothing special was organised for my husband’s birthday (mentioned in booking notes and upon check-in) considering we have stayed at far cheaper hotels who have provided a complimentary bottle of champagne or plate of chocolates for a special occasion such as this. Overall we really enjoyed our stay, service was excellent and rooms were stunning. We hope to return one day in the future.
10
Samantha
21. aug. 2023
·
Gorgeous 5 star luxury! We had a great break for a girls trip away. The staff were attentive and the amenities were stunning, everything you’d expect from a Ritz. Loved the pool and loved the sauna, if you are on the fence about staying here just book it! You won’t regret it.
Gorgeous 5 star luxury! We had a great break for a girls trip away. The staff were attentive and the amenities were stunning, everything you’d expect from a Ritz. Loved the pool and loved the sauna, if you are on the fence about staying here just book it! You won’t regret it.
10
Natasha
8. dec. 2024
·
Overnattede 1 nat
Fantastic stay with great service! The spa was the highlight
Fantastic stay with great service! The spa was the highlight
10
Varinder
6. jul. 2024
·
Overnattede 2 nætter
Great experience, great location and an amazing view especially the top floor bar
Great experience, great location and an amazing view especially the top floor bar
10
Amanda
6. aug. 2023
·
Overnattede 4 nætter
A new hotel with well developed and classic Ritz Carlton service and warmth! I stayed in the club level which meant I had access to different food throughout the day (as well as drinks all day). The Club level team, the doormen, the concierge, the front of house team, the spa team, the Atria team were all an absolute delight to be around. The food at Atria was divine, my hot stone massage was heaven (Isabella), the welcoming mojitos and chats with the club team were delightful. The room was perfect, the bed heavenly, the bathroom/shower/separate WC and accessories (Diptyque) were all pretty perfect too.
A new hotel with well developed and classic Ritz Carlton service and warmth! I stayed in the club level which meant I had access to different food throughout the day (as well as drinks all day). The Club level team, the doormen, the concierge, the front of house team, the spa team, the Atria team were all an absolute delight to be around. The food at Atria was divine, my hot stone massage was heaven (Isabella), the welcoming mojitos and chats with the club team were delightful. The room was perfect, the bed heavenly, the bathroom/shower/separate WC and accessories (Diptyque) were all pretty perfect too.
10
Hiroki
20. apr. 2024
·
Overnattede 1 nat
プールやサウナが充実していて楽しかった。英語が不慣れだったが受付での対応も良く、また泊まりたいです。
プールやサウナが充実していて楽しかった。英語が不慣れだったが受付での対応も良く、また泊まりたいです。
4
John
26. apr. 2025
·
Overnattede 1 nat
Something off about this hotel. From the way you enter reception- cold feel of the swimming pool area- the way you enter the bathroom to access spa and sauna- separate male only and female only spa/sauna. Over rated and over priced in my view.
Something off about this hotel. From the way you enter reception- cold feel of the swimming pool area- the way you enter the bathroom to access spa and sauna- separate male only and female only spa/sauna. Over rated and over priced in my view.
10
Thomas
7. okt. 2023
·
Overnattede 2 nætter
Very good clean and friendly. Great facilities.
Very good clean and friendly. Great facilities.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Den generelle renlighed vurderes højt, med mange der bemærker meget rene værelser og velholdte områder. Nogle gæster rapporterede om mangler, såsom ubesvarede rengøringsopgaver eller områder, der trænger til bedre vedligeholdelse, herunder rengøring af poolen/badeværelset eller lejlighedsvis vinduespudsning.
Relaterede gæsteanmeldelser
10
Kimberly
25. jan. 2025
·
Overnattede 3 nætter
Very nice hotel. Modern and clean. Great views from lounge, bar and restaurant. Great service.
Very nice hotel. Modern and clean. Great views from lounge, bar and restaurant. Great service.
10
Ana
27. jan. 2025
·
Overnattede 1 nat
Lovely clean hotel, rooms are good sized. The day spa is amazing. The pillows were uncomfortable for us but they happily gave us firmer ones when we asked. The breakfast is underwhelming
Lovely clean hotel, rooms are good sized. The day spa is amazing. The pillows were uncomfortable for us but they happily gave us firmer ones when we asked. The breakfast is underwhelming
10
Allan
4. sep. 2025
·
Overnattede 2 nætter
I can only say good things about this property. The building is well managed and maintained. The facilities were spot on, but the highlight was the service. Everyone from the Doorman, to the Club Team and the Concierge were flawless. We felt cared for and nothing was too much trouble. The weekend was a complete pleasure and we will be back.
I can only say good things about this property. The building is well managed and maintained. The facilities were spot on, but the highlight was the service. Everyone from the Doorman, to the Club Team and the Concierge were flawless. We felt cared for and nothing was too much trouble. The weekend was a complete pleasure and we will be back.
8
Aaron
5. maj 2024
·
Overnattede 2 nætter
staff very friendly, rooms were excellent, windows could have done with a clean spoiled the view.
staff very friendly, rooms were excellent, windows could have done with a clean spoiled the view.
10
Yuet Hung
25. dec. 2023
·
Overnattede 1 nat
酒店窩心親切的服務，還為我生日的兒子準備了驚喜的蛋糕和禮物。正值聖誕節，還窩心地準備了聖誕糖果，小朋友很開心。房間清潔服務十分優秀。早歺雖然不是自助餐，但仍感到滿意和豐富。
酒店窩心親切的服務，還為我生日的兒子準備了驚喜的蛋糕和禮物。正值聖誕節，還窩心地準備了聖誕糖果，小朋友很開心。房間清潔服務十分優秀。早歺雖然不是自助餐，但仍感到滿意和豐富。
6
Chanel
24. apr. 2025
·
Overnattede 3 nætter
For a Ritz Carlton, I was expecting a lot more & also the fact that it was much more expensive than other five star hotels nearby. The breakfast option was dismal. It got very boring after the second day and we were there for four days. Unlike other hotels and resorts of this grade, it was just selected options on the menu, same thing everyday. It was not a buffet selection of breakfast that we were used to at five star hotels and resorts. Lottie at check in also wasn’t that helpful, and missed any check in notes we made when we booked. We were pre-celebrating my partner’s 50th and our baby’s early birthday, so little details like that went unnoticed. Other staff members were fine, one even gave our baby a toy, she also works at check in counter. The pool and bathroom areas could have been cleaned more regularly. We asked for our bed sheets to be changed, they weren’t. The complimentary water bottles were pretty cheap and in paper box… Overall, great location but not the five star feeling we were expecting to get and is used to.
For a Ritz Carlton, I was expecting a lot more & also the fact that it was much more expensive than other five star hotels nearby. The breakfast option was dismal. It got very boring after the second day and we were there for four days. Unlike other hotels and resorts of this grade, it was just selected options on the menu, same thing everyday. It was not a buffet selection of breakfast that we were used to at five star hotels and resorts. Lottie at check in also wasn’t that helpful, and missed any check in notes we made when we booked. We were pre-celebrating my partner’s 50th and our baby’s early birthday, so little details like that went unnoticed. Other staff members were fine, one even gave our baby a toy, she also works at check in counter. The pool and bathroom areas could have been cleaned more regularly. We asked for our bed sheets to be changed, they weren’t. The complimentary water bottles were pretty cheap and in paper box… Overall, great location but not the five star feeling we were expecting to get and is used to.
10
Neko
30. sep. 2024
·
Overnattede 4 nætter
お風呂だけとか掃除されていないことがありちょっと困った
お風呂だけとか掃除されていないことがありちょっと困った
10
KEN
25. jul. 2023
·
Overnattede 3 nætter
Housekeeping was a let down but rest was great.
Housekeeping was a let down but rest was great.
10
Yukari
14. sep. 2025
·
Overnattede 3 nætter
スタッフの笑顔で気持ちよく接客されており、スカイバスからもすぐ近く、トラムの停車場にも近く、立地も最高でした。 70階のお部屋も広く、清潔で、やはり、リッツカールトン最高でした！
スタッフの笑顔で気持ちよく接客されており、スカイバスからもすぐ近く、トラムの停車場にも近く、立地も最高でした。 70階のお部屋も広く、清潔で、やはり、リッツカールトン最高でした！
10
Thomas
7. okt. 2023
·
Overnattede 2 nætter
Very good clean and friendly. Great facilities.
Very good clean and friendly. Great facilities.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er moderne, rummelige og komfortable med dramatisk udsigt over skyline fra meget høje etager. Nogle gæster rapporterede om lejlighedsvise problemer på værelset (f.eks. TV-problemer) eller at værelsestypen ikke matchede udsigten/sengens forventninger.
Relaterede gæsteanmeldelser
10
Paul
14. nov. 2025
·
Overnattede 1 nat
Spectacular views, great rooms, facilities, and amazing service.
Spectacular views, great rooms, facilities, and amazing service.
10
Everton
31. jan. 2025
·
Overnattede 1 nat
Luxurious, comfortable with amazing views of Melbourne. Absolutely loved staying there.
Luxurious, comfortable with amazing views of Melbourne. Absolutely loved staying there.
10
Benjamin
16. sep. 2025
·
Overnattede 1 nat
The room was awesome with a beautiful view of the city no wonder it’s the RITZ
The room was awesome with a beautiful view of the city no wonder it’s the RITZ
10
Robert
28. okt. 2025
·
Overnattede 7 nætter
Wonderful room, very large, with a magnificent bathroom, dressing room and separate toilet. Well stocked minibar, very comfortable bed and seating area and, best of all, a view to die for. Superb chef in Atria and staff who went out of their way to cater for our vegetarian diet. Great gym, yoga room and pool. Really can’t fault the place. One of the best hotels we have ever stayed in. Special nod to Grace on front desk who was a delight, upgraded us and provided a bottle of fizz when we found out we were visiting our daughter in Melbourne.
Wonderful room, very large, with a magnificent bathroom, dressing room and separate toilet. Well stocked minibar, very comfortable bed and seating area and, best of all, a view to die for. Superb chef in Atria and staff who went out of their way to cater for our vegetarian diet. Great gym, yoga room and pool. Really can’t fault the place. One of the best hotels we have ever stayed in. Special nod to Grace on front desk who was a delight, upgraded us and provided a bottle of fizz when we found out we were visiting our daughter in Melbourne.
10
Susan
16. maj 2024
·
Overnattede 2 nætter
Fabulous room, stunning views over Melbourne (if you get the side I did you'll see the morning hot air balloons rising), great food and wonderful staff who can't do enough. One of the best hotels i've ever stayed in.
Fabulous room, stunning views over Melbourne (if you get the side I did you'll see the morning hot air balloons rising), great food and wonderful staff who can't do enough. One of the best hotels i've ever stayed in.
2
Chipo
28. okt. 2024
·
Overnattede 1 nat
Here’s the revised version with your additional detail included: --- **Disappointing Stay – Not the Ritz-Carlton Standard We Expected** We recently stayed at the Ritz-Carlton, excited for a special family celebration, as it was our daughter’s birthday. Before the trip, the hotel was responsive and thoughtful in their communication, offering a complimentary cake and organizing balloons for the occasion. We appreciated the gesture and couldn’t wait to see her delight. Upon arrival, however, things started to feel a little off. We patiently waited in line at check-in, but another family who arrived after us was served before us. These things happen, but in hotels of this caliber, you usually expect the staff to manage such situations more smoothly to avoid unnecessary awkwardness. Our room was listed as a “panoramic view” with two double beds, suitable for us and our two kids. While the view was pleasant, it came from a single window – not quite what we’d envision for a “panoramic” description. We also found the double beds quite small. My partner and I found them too tight for two adults to sleep comfortably, so I wouldn’t recommend this option for couples expecting more space. The birthday balloons arranged in the room were a lovely touch, but we were disappointed by the complimentary cake, which turned out to be a small, hollow chocolate bar with a dusty, crumbly texture. We weren’t expecting anything extravagant, but the disconnect between what was promised a
Here’s the revised version with your additional detail included: --- **Disappointing Stay – Not the Ritz-Carlton Standard We Expected** We recently stayed at the Ritz-Carlton, excited for a special family celebration, as it was our daughter’s birthday. Before the trip, the hotel was responsive and thoughtful in their communication, offering a complimentary cake and organizing balloons for the occasion. We appreciated the gesture and couldn’t wait to see her delight. Upon arrival, however, things started to feel a little off. We patiently waited in line at check-in, but another family who arrived after us was served before us. These things happen, but in hotels of this caliber, you usually expect the staff to manage such situations more smoothly to avoid unnecessary awkwardness. Our room was listed as a “panoramic view” with two double beds, suitable for us and our two kids. While the view was pleasant, it came from a single window – not quite what we’d envision for a “panoramic” description. We also found the double beds quite small. My partner and I found them too tight for two adults to sleep comfortably, so I wouldn’t recommend this option for couples expecting more space. The birthday balloons arranged in the room were a lovely touch, but we were disappointed by the complimentary cake, which turned out to be a small, hollow chocolate bar with a dusty, crumbly texture. We weren’t expecting anything extravagant, but the disconnect between what was promised a
10
Cynthia
11. okt. 2025
·
Overnattede 5 nætter
Luxurious! Beautiful design and furnishings. Solicitous staff.Wonderful views from 70th floor! Superb concierge services.
Luxurious! Beautiful design and furnishings. Solicitous staff.Wonderful views from 70th floor! Superb concierge services.
10
Belinda
12. sep. 2025
·
Overnattede 1 nat
Amazing view. Luxurious, absolutely the best place to stay!
Amazing view. Luxurious, absolutely the best place to stay!
10
Philip Carl
13. sep. 2025
·
Overnattede 2 nætter
Top to bottom, the Ritz-Carlton in Melbourne is an outstanding hotel. All staff are friendly and accommodating—you feel welcomed 100% of the time. And, the space is amazing, with sweeping views of Melbourne from the 80th floor and your own room. Highly recommended.
Top to bottom, the Ritz-Carlton in Melbourne is an outstanding hotel. All staff are friendly and accommodating—you feel welcomed 100% of the time. And, the space is amazing, with sweeping views of Melbourne from the 80th floor and your own room. Highly recommended.
8
Robert
11. mar. 2024
·
Overnattede 1 nat
The height of the hotel lobby and rooms is fantastic. Great views, even from the north facing rooms although you do look over an apartment block. The panoramic view rooms over the bay would be spectacular. Room was big and quite nice. Bed was good. Lobby is lovely as is the lobby bar. Didn't use the pool or gym so can't comment on this. Breakfast was a disappointment - food quality was good but I do prefer a buffet breakfast over a limited el la carte menu.
The height of the hotel lobby and rooms is fantastic. Great views, even from the north facing rooms although you do look over an apartment block. The panoramic view rooms over the bay would be spectacular. Room was big and quite nice. Bed was good. Lobby is lovely as is the lobby bar. Didn't use the pool or gym so can't comment on this. Breakfast was a disappointment - food quality was good but I do prefer a buffet breakfast over a limited el la carte menu.
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Service
Servicen er gennemgående varm, professionel og opmærksom fra alle teams, og personalet går ofte ud over det sædvanlige for familier og ved særlige ophold. Lejlighedsvise problemer inkluderer langsom eller inkonsekvent indtjekning, mindre faktureringsfejl eller manglende notater.
Relaterede gæsteanmeldelser
10
Sam
17. nov. 2024
·
Overnattede 2 nætter
The staff at the hotel were exceptional and made our stay very special.
The staff at the hotel were exceptional and made our stay very special.
10
Phuong
22. okt. 2024
·
Overnattede 1 nat
Everything would be perfect if they didn’t accidentally charge my credit card while I had prepaid with Expedia. Furthermore, they didn’t check the minibar usage properly and added extra items which I didn’t consume at all. Although the team resolved the issue promptly, they really need to review their billing process.
Everything would be perfect if they didn’t accidentally charge my credit card while I had prepaid with Expedia. Furthermore, they didn’t check the minibar usage properly and added extra items which I didn’t consume at all. Although the team resolved the issue promptly, they really need to review their billing process.
8
Jiayi
22. mar. 2024
·
Overnattede 2 nætter
A bit short on staff feeling have to wait for a long time time to get serviced.
A bit short on staff feeling have to wait for a long time time to get serviced.
10
Heidi
17. okt. 2023
·
Overnattede 1 nat
This trip was a 10/10 for us! Hotel itself was stunning BUT the staff went above and beyond! They really made the trip amazing.
This trip was a 10/10 for us! Hotel itself was stunning BUT the staff went above and beyond! They really made the trip amazing.
10
Jean
21. sep. 2025
·
Overnattede 3 nætter
People are professional.
People are professional.
10
Georgina Joy
21. okt. 2025
·
Overnattede 2 nætter
Excellent customer service, quick & friendly staff!
Excellent customer service, quick & friendly staff!
6
Chanel
24. apr. 2025
·
Overnattede 3 nætter
For a Ritz Carlton, I was expecting a lot more & also the fact that it was much more expensive than other five star hotels nearby. The breakfast option was dismal. It got very boring after the second day and we were there for four days. Unlike other hotels and resorts of this grade, it was just selected options on the menu, same thing everyday. It was not a buffet selection of breakfast that we were used to at five star hotels and resorts. Lottie at check in also wasn’t that helpful, and missed any check in notes we made when we booked. We were pre-celebrating my partner’s 50th and our baby’s early birthday, so little details like that went unnoticed. Other staff members were fine, one even gave our baby a toy, she also works at check in counter. The pool and bathroom areas could have been cleaned more regularly. We asked for our bed sheets to be changed, they weren’t. The complimentary water bottles were pretty cheap and in paper box… Overall, great location but not the five star feeling we were expecting to get and is used to.
For a Ritz Carlton, I was expecting a lot more & also the fact that it was much more expensive than other five star hotels nearby. The breakfast option was dismal. It got very boring after the second day and we were there for four days. Unlike other hotels and resorts of this grade, it was just selected options on the menu, same thing everyday. It was not a buffet selection of breakfast that we were used to at five star hotels and resorts. Lottie at check in also wasn’t that helpful, and missed any check in notes we made when we booked. We were pre-celebrating my partner’s 50th and our baby’s early birthday, so little details like that went unnoticed. Other staff members were fine, one even gave our baby a toy, she also works at check in counter. The pool and bathroom areas could have been cleaned more regularly. We asked for our bed sheets to be changed, they weren’t. The complimentary water bottles were pretty cheap and in paper box… Overall, great location but not the five star feeling we were expecting to get and is used to.
10
Carol
28. dec. 2025
·
Overnattede 1 nat
Excellent service. Stayed with our 11 month old and staff were so helpful and thoughtful.
Excellent service. Stayed with our 11 month old and staff were so helpful and thoughtful.
10
Amanda
6. aug. 2023
·
Overnattede 4 nætter
A new hotel with well developed and classic Ritz Carlton service and warmth! I stayed in the club level which meant I had access to different food throughout the day (as well as drinks all day). The Club level team, the doormen, the concierge, the front of house team, the spa team, the Atria team were all an absolute delight to be around. The food at Atria was divine, my hot stone massage was heaven (Isabella), the welcoming mojitos and chats with the club team were delightful. The room was perfect, the bed heavenly, the bathroom/shower/separate WC and accessories (Diptyque) were all pretty perfect too.
A new hotel with well developed and classic Ritz Carlton service and warmth! I stayed in the club level which meant I had access to different food throughout the day (as well as drinks all day). The Club level team, the doormen, the concierge, the front of house team, the spa team, the Atria team were all an absolute delight to be around. The food at Atria was divine, my hot stone massage was heaven (Isabella), the welcoming mojitos and chats with the club team were delightful. The room was perfect, the bed heavenly, the bathroom/shower/separate WC and accessories (Diptyque) were all pretty perfect too.
10
Philip Carl
13. sep. 2025
·
Overnattede 2 nætter
Top to bottom, the Ritz-Carlton in Melbourne is an outstanding hotel. All staff are friendly and accommodating—you feel welcomed 100% of the time. And, the space is amazing, with sweeping views of Melbourne from the 80th floor and your own room. Highly recommended.
Top to bottom, the Ritz-Carlton in Melbourne is an outstanding hotel. All staff are friendly and accommodating—you feel welcomed 100% of the time. And, the space is amazing, with sweeping views of Melbourne from the 80th floor and your own room. Highly recommended.
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Lokation
Praktisk beliggenhed i forhold til CBD, Marvel Stadium og transportforbindelser som SkyBus og sporvogne, samtidig med at den føles som et eksklusivt tilflugtssted.
Relaterede gæsteanmeldelser
10
John
12. jul. 2025
·
Overnattede 2 nætter
Fantastic service and a really quality hotel as always the Ritz is very impressive Highly recommended as a getaway for people as it feels like you’re completely separated from the hustle and bustle of the city but as soon as you go downstairs, you’re right in the middle of everything
Fantastic service and a really quality hotel as always the Ritz is very impressive Highly recommended as a getaway for people as it feels like you’re completely separated from the hustle and bustle of the city but as soon as you go downstairs, you’re right in the middle of everything
10
Kelly
4. nov. 2024
·
Overnattede 3 nætter
Perfect location for our visit to Marvel Stadium and great area to walk to CBD
Perfect location for our visit to Marvel Stadium and great area to walk to CBD
10
Matt
3. okt. 2024
·
Overnattede 1 nat
Great hotel with views and good location
Great hotel with views and good location
10
Scampino
18. sep. 2023
·
Overnattede 2 nætter
Well located friendly staff
Well located friendly staff
10
Jarryd
17. okt. 2025
·
Overnattede 1 nat
Great location, great staff… breakfast view was amazing
Great location, great staff… breakfast view was amazing
10
Yukari
14. sep. 2025
·
Overnattede 3 nætter
スタッフの笑顔で気持ちよく接客されており、スカイバスからもすぐ近く、トラムの停車場にも近く、立地も最高でした。 70階のお部屋も広く、清潔で、やはり、リッツカールトン最高でした！
スタッフの笑顔で気持ちよく接客されており、スカイバスからもすぐ近く、トラムの停車場にも近く、立地も最高でした。 70階のお部屋も広く、清潔で、やはり、リッツカールトン最高でした！
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Atria og barerne på stedet får stor ros for kvaliteten, og flere gæster nød morgenmaden. Dog finder flere anmeldelser morgenmaden og roomservice begrænset eller skuffende, og en gæst mente, at Atria var overvurderet.
Relaterede gæsteanmeldelser
10
Lisa
1. nov. 2024
·
Overnattede 3 nætter
Exceptional service, views and dining. Didn't want to leave!
Exceptional service, views and dining. Didn't want to leave!
8
Thomas
24. jun. 2025
·
Overnattede 1 nat
Staff were absolutely amazing 10/10, hotel facilities amazing 24/7 pool was the reason i booked 10/10, food was a 4/10 atria is overrated, only took a couple bites of each item ordered from the menu, food was the only downside! 9/10
Staff were absolutely amazing 10/10, hotel facilities amazing 24/7 pool was the reason i booked 10/10, food was a 4/10 atria is overrated, only took a couple bites of each item ordered from the menu, food was the only downside! 9/10
10
Antonetta
13. nov. 2023
·
Overnattede 2 nætter
The Ritz-Carlton was exactly what I wanted and needed. Five stars indeed, and highly recommended. The service was impeccable. The attention to detail in every matter (comforting aromas that weren't toxic, the beds pillows and linen, the choices of cutlery, the toiletries, etc) was wonderful. Even the carpet was pure delight under my bare feet! My room was both cozy and spacious. Atria! The "buffet" breakfast was outstanding; the quality of produce was exquisite, and the hearty croissants were a Dream. This place is worth a visit for any dining experience. The staff, in every interaction were just delightful. Sure it is Their job - but there was a sincerity in service that was greatly refreshing and soothing. One particular hostess went on a journey to try and find out about a lovely piece in the bathroom I stayed in and was to get back to Me - Oh, She did! The only thing that surprised Me was that the tea selection in the room was not quite to the standard of the rest of the offerings in the room. And, the lovely snack drawer was low in stock on my arrival; I was looking forward to a nice biscuit with a cup of tea after a long travel over. Truly, if You want quality service on all levels, with a safe haven to stay, or just stay in at - this place delivers on All levels. I look forward to returning. The Cameo Bar - a stunning, seductive space, perfect for a quiet night cap, or a relaxed moment amongst stunning views.
The Ritz-Carlton was exactly what I wanted and needed. Five stars indeed, and highly recommended. The service was impeccable. The attention to detail in every matter (comforting aromas that weren't toxic, the beds pillows and linen, the choices of cutlery, the toiletries, etc) was wonderful. Even the carpet was pure delight under my bare feet! My room was both cozy and spacious. Atria! The "buffet" breakfast was outstanding; the quality of produce was exquisite, and the hearty croissants were a Dream. This place is worth a visit for any dining experience. The staff, in every interaction were just delightful. Sure it is Their job - but there was a sincerity in service that was greatly refreshing and soothing. One particular hostess went on a journey to try and find out about a lovely piece in the bathroom I stayed in and was to get back to Me - Oh, She did! The only thing that surprised Me was that the tea selection in the room was not quite to the standard of the rest of the offerings in the room. And, the lovely snack drawer was low in stock on my arrival; I was looking forward to a nice biscuit with a cup of tea after a long travel over. Truly, if You want quality service on all levels, with a safe haven to stay, or just stay in at - this place delivers on All levels. I look forward to returning. The Cameo Bar - a stunning, seductive space, perfect for a quiet night cap, or a relaxed moment amongst stunning views.
10
Robert
28. okt. 2025
·
Overnattede 7 nætter
Wonderful room, very large, with a magnificent bathroom, dressing room and separate toilet. Well stocked minibar, very comfortable bed and seating area and, best of all, a view to die for. Superb chef in Atria and staff who went out of their way to cater for our vegetarian diet. Great gym, yoga room and pool. Really can’t fault the place. One of the best hotels we have ever stayed in. Special nod to Grace on front desk who was a delight, upgraded us and provided a bottle of fizz when we found out we were visiting our daughter in Melbourne.
Wonderful room, very large, with a magnificent bathroom, dressing room and separate toilet. Well stocked minibar, very comfortable bed and seating area and, best of all, a view to die for. Superb chef in Atria and staff who went out of their way to cater for our vegetarian diet. Great gym, yoga room and pool. Really can’t fault the place. One of the best hotels we have ever stayed in. Special nod to Grace on front desk who was a delight, upgraded us and provided a bottle of fizz when we found out we were visiting our daughter in Melbourne.
10
Mifanwy
27. jul. 2023
·
Overnattede 2 nætter
Beautiful views, impeccable service. Breakfast was sensational. Will definitely return.
Beautiful views, impeccable service. Breakfast was sensational. Will definitely return.
10
Ana
27. jan. 2025
·
Overnattede 1 nat
Lovely clean hotel, rooms are good sized. The day spa is amazing. The pillows were uncomfortable for us but they happily gave us firmer ones when we asked. The breakfast is underwhelming
Lovely clean hotel, rooms are good sized. The day spa is amazing. The pillows were uncomfortable for us but they happily gave us firmer ones when we asked. The breakfast is underwhelming
10
Mark
29. feb. 2024
·
Overnattede 5 nætter
Service on arrival is just top. Ground lobby and reception on 80th floor just breath taking. Fantastic service. Fantastic tasty dishes for breakfast. Breakfast bit complicated. In my opinion negative. You have to choose 1 dish out of 4 different subjects. No chance to mix with small changes. Ex yoghurt and fruit same category. Big portions, so if you ask for half yoghurt and fruit, you get anyway 2 portions, eat half and pay for extra dish??? Breakfast should be enjoyed also for guests who et little and many different dishes. We had room with fantastic view, very business like. Preferred coach and not meeting table. Bottom line we enjoyed our stay very much.
Service on arrival is just top. Ground lobby and reception on 80th floor just breath taking. Fantastic service. Fantastic tasty dishes for breakfast. Breakfast bit complicated. In my opinion negative. You have to choose 1 dish out of 4 different subjects. No chance to mix with small changes. Ex yoghurt and fruit same category. Big portions, so if you ask for half yoghurt and fruit, you get anyway 2 portions, eat half and pay for extra dish??? Breakfast should be enjoyed also for guests who et little and many different dishes. We had room with fantastic view, very business like. Preferred coach and not meeting table. Bottom line we enjoyed our stay very much.
8
Wilson
30. aug. 2024
·
Overnattede 7 nætter
Everything was good. However, the in-room dinning menu was quite limited and there is currently no Asian restaurant in this hotel.
Everything was good. However, the in-room dinning menu was quite limited and there is currently no Asian restaurant in this hotel.
10
John
13. mar. 2024
·
Overnattede 1 nat
Where to start.. I visited Ritz Carlton Melbourne to surprise my girlfriend as a token of my appreciation for her. The Ritz Carlton did not disappoint, the service from the staff - room service; 10/10 communication skills, speed of delivery. Very relaxing and very luxury. Very Wow’d.. definitely take your special person here to experience this environment. Definitely coming back as a regular ! I’m still dreaming
Where to start.. I visited Ritz Carlton Melbourne to surprise my girlfriend as a token of my appreciation for her. The Ritz Carlton did not disappoint, the service from the staff - room service; 10/10 communication skills, speed of delivery. Very relaxing and very luxury. Very Wow’d.. definitely take your special person here to experience this environment. Definitely coming back as a regular ! I’m still dreaming
8
Robert
11. mar. 2024
·
Overnattede 1 nat
The height of the hotel lobby and rooms is fantastic. Great views, even from the north facing rooms although you do look over an apartment block. The panoramic view rooms over the bay would be spectacular. Room was big and quite nice. Bed was good. Lobby is lovely as is the lobby bar. Didn't use the pool or gym so can't comment on this. Breakfast was a disappointment - food quality was good but I do prefer a buffet breakfast over a limited el la carte menu.
The height of the hotel lobby and rooms is fantastic. Great views, even from the north facing rooms although you do look over an apartment block. The panoramic view rooms over the bay would be spectacular. Room was big and quite nice. Bed was good. Lobby is lovely as is the lobby bar. Didn't use the pool or gym so can't comment on this. Breakfast was a disappointment - food quality was good but I do prefer a buffet breakfast over a limited el la carte menu.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Mattias
11. jan. 2024
·
Overnattede 2 nætter
Det er et helt utrolig hotell, må bare oppleves.
Det er et helt utrolig hotell, må bare oppleves.
10
Ash
sidste uge
·
Overnattede 1 nat
Extremely pleasant and hospitable staff. The hotel was great too. Thanks for making our stay memorable
Extremely pleasant and hospitable staff. The hotel was great too. Thanks for making our stay memorable
10
Nissrine
for 2 uger siden
·
Overnattede 2 nætter
Exceeded all our expectations, everything about this hotel leaves you wanting to stay longer.
Exceeded all our expectations, everything about this hotel leaves you wanting to stay longer.
10
Andreas
for 2 uger siden
·
Overnattede 8 nætter
Virkelig er flott hotel med særpreg, som skiller seg fra genereiske business-hoteller. Fantastisk utsikt fra både rom og fellesområder. Veldig bra frokost
Virkelig er flott hotel med særpreg, som skiller seg fra genereiske business-hoteller. Fantastisk utsikt fra både rom og fellesområder. Veldig bra frokost
10
Paul
for 3 uger siden
·
Overnattede 3 nætter
World class
World class
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
december 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-11-11: NO DATA
- 2026-11-12: 465.0860011256103USD
- 2026-11-13: 436.6491889619751USD
- 2026-11-14: 470.23260754284667USD
- 2026-11-15: 441.8017215281982USD
- 2026-11-16: 440.01090703179926USD
- 2026-11-17: 470.6438145551147USD
- 2026-11-18: 476.3681358392944USD
- 2026-11-19: 470.23260754284667USD
- 2026-11-20: 436.6491889619751USD
- 2026-11-21: 477.7316241981811USD
- 2026-11-22: 443.2587753136596USD
- 2026-11-23: 477.7316241981811USD
- 2026-11-24: 477.7316241981811USD
- 2026-11-25: 477.7316241981811USD
- 2026-11-26: 443.6034401387329USD
- 2026-11-27: 477.7316241981811USD
- 2026-11-28: 545.2560959853515USD
- 2026-11-29: 443.6034401387329USD
- 2026-11-30: 434.981232USD
- 2026-12-01: 460.93939002026366USD
- 2026-12-02: 477.7316241981811USD
- 2026-12-03: 477.7316241981811USD
- 2026-12-04: 511.85645575048824USD
- 2026-12-05: 545.980237527832USD
- 2026-12-06: 445.85246447479244USD
- 2026-12-07: 443.6034401387329USD
- 2026-12-08: 440.08137740917965USD
- 2026-12-09: 435.0704628718872USD
- 2026-12-10: 443.6034401387329USD
- 2026-12-11: 468.07657295031737USD
- 2026-12-12: 470.23260754284667USD
- 2026-12-13: 436.6491889619751USD
- 2026-12-14: 444.38975545001216USD
- 2026-12-15: 444.38975545001216USD
- 2026-12-16: 443.6034401387329USD
- 2026-12-17: 465.56612078466793USD
- 2026-12-18: 443.6034401387329USD
- 2026-12-19: 479.6780762988281USD
- 2026-12-20: 448.4713820987549USD
- 2026-12-21: 443.6034401387329USD
- 2026-12-22: 482.96993353802486USD
- 2026-12-23: 476.3681358392944USD
- 2026-12-24: 535.0989475316162USD
- 2026-12-25: 545.980237527832USD
- 2026-12-26: 548.2035254454345USD
- 2026-12-27: 513.9408008721313USD
- 2026-12-28: 487.1593145072021USD
- 2026-12-29: 480.1487818469238USD
- 2026-12-30: 500.1024979863281USD
- 2026-12-31: 1027.452954922119USD
- 2027-01-01: 581.8281561595459USD
- 2027-01-02: 580.1040193051757USD
- 2027-01-03: 501.0826830287475USD
- 2027-01-04: 508.09396069061273USD
- 2027-01-05: 501.0826830287475USD
- 2027-01-06: 501.0826830287475USD
- 2027-01-07: 494.16253260644527USD
- 2027-01-08: 568.1050576100463USD
- 2027-01-09: 568.1050576100463USD
- 2027-01-10: 501.0826830287475USD
- 2027-01-11: 501.0826830287475USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
- Gæster, der ikke er vaccineret mod COVID-19, skal bære mundbind på overnatningsstedet
- Adgang til poolen døgnet rundt
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Der er mulighed for kontaktløs betaling for alle transaktioner, gæster kan få adgang til deres værelser med en mobilenhed og sikkerhedsforanstaltninger.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Gebyr for morgenmad tilberedt efter bestilling: Mellem 20 og 80 AUD for voksne og mellem 20 og 80 AUD for børn (cirkapriser)
- Tillægsgebyr for parkeringsservice: AUD 85 pr. nat
- Gebyr for ekstra seng: 160.0 AUD pr. nat
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Renseri
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Damprum
Massage
Spa og wellnesscenter
Pakkede frokostkurve
Morgenmad på værelset
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parkering
Parkering
Overvåget parkering
Parking (Limited)
Parking Onsite
Serviceydelser
Renseri
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Opbevaring af bagage
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Indendørs pool
Udendørs opvarmet pool
Pool (Indoor)
Pool (Infinity)
Fitness Center (nearby)
Internet
Gratis wi-fi