Extended Stay America Suites - Buffalo - Airport

Es war eines der schlechtesten Hotels in USA. Ich war 4 Nächte dort, kein Zimmerservice, die Betten wurden nicht gemacht, keine Handtücher gewechselt, keine Toilettenartikel aufgefüllt. Shampoo war überhaupt nicht vorhanden, nur Seife. Der Föhn hat nicht funktioniert, und vor allem, die Klimaanlage war defekt, und das im warmen August. Das geht gar nicht. Das sogenannte Frühstück war der größte Witz. Die gebrauchten Handtücher der anderen Zimmer wurden einfach in den Flur geworfen und tagelang nicht weggeräumt. Die Teppichböden waren sichtbar sehr dreckig und es muffelte auf dem Flur wie auf einer Müllhalde. Ich bin mir nicht sicher, ob ich jemals wieder bei Expedia buche. Wie kann man solche Hotels überhaupt im Programm haben.

None

I was extremely disappointed and uncomfortable during my stay at this property. Upon arrival, there was a woman in the lobby screaming and acting aggressively before physically assaulting another woman. Police arrived shortly afterward. Unfortunately, this was not an isolated incident. On two additional occasions when returning to the hotel, there were police vehicles on-site — the last time there were three police cars present. During the third incident, I asked one of the attending officers what was happening and was informed that the property is being used as emergency housing for individuals in crisis. While I understand and respect the importance of providing emergency accommodations, this information was never disclosed when booking the hotel. Throughout the stay, I witnessed open drug use in the parking lot and ongoing disturbances that made me feel very unsafe as a paying guest. The overall atmosphere was stressful and unsettling rather than welcoming or secure. This property may be suitable for some travelers, but based on my experience, I would not feel comfortable staying here again or recommending it to others who are expecting a typical hotel environment focused on guest comfort and safety.

Somethings were very well used, no shampoo, conditioner in the rooms. Not much sound proofing.

Ok