Fairbridge Inn & Suites Richmond Hill
From
125 $
/ Nacht
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From
125 $
/ Nacht
Über diese Unterkunft
Für deine Freizeit steht Folgendes zur Verfügung: Außenpool (je nach Saison geöffnet), kostenloses WLAN und ein Picknickbereich.
Annehmlichkeiten
Für deine Freizeit steht Folgendes zur Verfügung: Außenpool (je nach Saison geöffnet), kostenloses WLAN und ein Picknickbereich.
Annehmlichkeiten für Geschäftsreisende
Die Rezeption ist nur zu bestimmten Zeiten besetzt. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Zimmer
Fühl dich in einem der 108 klimatisierten Zimmer mit LCD-Fernseher wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang.
Lage
Fairbridge Inn & Suites Richmond Hill in Richmond Hill lockt mit einem Aufenthalt nur wenige Schritte von Georgia Peach World und eine 5-minütige Fahrt von St Anne's Catholic Church entfernt. Dieses Hotel ist 3,1 km von Sterling Creek Park und 4,6 km von Timber Trail Park entfernt.
Was ist in der Nähe?
Georgia Peach World(0.3 Meilen)
Sterling Creek Park(1.9 Meilen)
St Anne's Catholic Church(2.1 Meilen)
Timber Trail Park(2.8 Meilen)
Richmond Hill Historical Society Museum(2.8 Meilen)
Sterling Links Golf Club(5.9 Meilen)
Uga - Bamboo Farm - Bamboo Maze(6.2 Meilen)
Savannah Festival Outlet Center (Einkaufszentrum)(7.4 Meilen)
Coastal Georgia Botanical Gardens(8.1 Meilen)
Henderson Golf Club(8.2 Meilen)
Devaul Henderson Tennis Center(8.7 Meilen)
St. Bartholomew's Church(8.8 Meilen)
Savannah-Ogeechee Canal Museum(9.5 Meilen)
Fort McAllister State Park(10.5 Meilen)
Midway Museum(11.2 Meilen)
Der nächstgelegene größere Flughafen ist Flughafen Savannah - Hilton Head (SAV)(19.5 Meilen)
Kostenloses W-LAN
Picknickplatz/-tische
Ausgewiesene Raucherzone
Pool eingezäunt
Parking (Self) (free)
Front Desk (limited hours)
Lage
4071 US-17, Richmond Hill, Georgia, USA
Georgia Peach World (0.3 Meilen)
Sterling Creek Park (1.9 Meilen)
St Anne's Catholic Church (2.1 Meilen)
Timber Trail Park (2.8 Meilen)
Richmond Hill Historical Society Museum (2.8 Meilen)
Sterling Links Golf Club (5.9 Meilen)
Zimmeroptionen
18
Deluxe-Zimmer
Zimmerdetails
2 Französische Doppelbetten
Anzahl Schlafplätze 4
KlimaanlageHeizungWLAN (kostenlos)
9
Basic-Doppelzimmer
Zimmerdetails
2 Französische Doppelbetten
Anzahl Schlafplätze 4
KlimaanlageHeizungWLAN (kostenlos)
18
Deluxe-Einzelzimmer
Zimmerdetails
1 Französisches Doppelbett
Anzahl Schlafplätze 2
KlimaanlageHeizungWLAN (kostenlos)
9
Basic-Einzelzimmer
Zimmerdetails
1 Französisches Doppelbett
Anzahl Schlafplätze 2
KlimaanlageHeizungWLAN (kostenlos)
Gästebewertungen zu Fairbridge Inn & Suites Richmond Hill
5.2
Basierend auf 164 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Bewertungen zum Fairbridge Inn zeichnen ein uneinheitliches Bild eines preisgünstigen Aufenthalts, wobei mehrfach auf fehlerhafte Informationen online, betriebliche Schwierigkeiten beim Check-in und ein insgesamt unvorhersehbares Niveau in Bezug auf Zustand und Sicherheit hingewiesen wird.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Bewertungen zum Fairbridge Inn zeichnen ein uneinheitliches Bild eines preisgünstigen Aufenthalts, wobei mehrfach auf fehlerhafte Informationen online, betriebliche Schwierigkeiten beim Check-in und ein insgesamt unvorhersehbares Niveau in Bezug auf Zustand und Sicherheit hingewiesen wird.
Viele Gäste beschreiben mangelnde Hygiene und Instandhaltung, angefangen bei schmutzigen Badezimmern und Ungeziefer oder Bettwanzen bis hin zu defekten Duschen oder fehlendem Warmwasser, nicht funktionierenden Fernsehern sowie fehlenden Grundausstattungen wie Toilettenpapier, Handtüchern, Mülleimern oder Stühlen. Das Feedback zum Service ist überwiegend negativ, es gibt Berichte über unbeaufsichtigte Rezeptionen, verlorene Reservierungen, unerwartete Kautionen und strenge Nicht-Erstattungsrichtlinien, obwohl einige das Personal vor Ort freundlich und hilfsbereit fanden. Einzelne Bewertungen erwähnen saubere, kleine Zimmer oder eine günstige Lage, aber die Gesamterfahrungen sind sehr unterschiedlich. Erwarten Sie einen sehr einfachen und unvorhersehbaren Aufenthalt.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Unzureichende Informationen in den Bewertungen.
Ähnliche Gästebewertungen
8
Truman
8. Mai 2024
·
Aufenthalt am 4 Nächte
The property and staff to include the owner was good , you get what you pay for , not top amenities but best for price , cant complain ...
The property and staff to include the owner was good , you get what you pay for , not top amenities but best for price , cant complain ...
2
Asuzedee
11. Mai 2024
·
Aufenthalt am 1 Nacht
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
2
Brandon Kevin
23. Jan. 2024
·
Aufenthalt am 1 Nacht
Staff booked me in rooms already occupied, twice. Key card would not work, room had no label number so would get lost looking for it upon return. Abandoned car in the back with tires removed placed upon cinder blocks, room had no working television, nor toilet paper, trash can, or mirror in the bathroom. Bathroom also had holes and towels. Highly advise against this place, go anywhere else!
Staff booked me in rooms already occupied, twice. Key card would not work, room had no label number so would get lost looking for it upon return. Abandoned car in the back with tires removed placed upon cinder blocks, room had no working television, nor toilet paper, trash can, or mirror in the bathroom. Bathroom also had holes and towels. Highly advise against this place, go anywhere else!
2
Jacob
17. Feb. 2025
·
Aufenthalt am 1 Nacht
Property looked nothing like how it does online, looks run down sketchy looking arounrd the area, place has 3 different names online, one of the phone numbers is invalid, arrived to check in and the lobby was closed ended up going to a different hotel.
Property looked nothing like how it does online, looks run down sketchy looking arounrd the area, place has 3 different names online, one of the phone numbers is invalid, arrived to check in and the lobby was closed ended up going to a different hotel.
8
Felicia
22. März 2024
·
Aufenthalt am 2 Nächte
I didn't like that pool wasnt ready. And no breakfast for the guests.
I didn't like that pool wasnt ready. And no breakfast for the guests.
2
John
17. März 2024
·
Aufenthalt am 3 Nächte
It’s a dump. Dirty nasty, stain on the bed, fire alarm not where it should be. Been on this earth 60 and this place has to be the worst I ever seen. Needs to be condemned the fire and health inspector should do a visit and shut this place down is very bad for Savannah Georgia.
It’s a dump. Dirty nasty, stain on the bed, fire alarm not where it should be. Been on this earth 60 and this place has to be the worst I ever seen. Needs to be condemned the fire and health inspector should do a visit and shut this place down is very bad for Savannah Georgia.
4
Thomas
21. Apr. 2024
·
Aufenthalt am 1 Nacht
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
2
Joshua
5. Apr. 2024
·
Aufenthalt am 1 Nacht
Didn't have a room key TV didn't work hot water didn't work a complete disaster
Didn't have a room key TV didn't work hot water didn't work a complete disaster
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Sauberkeit
Viele Bewertungen berichten von mangelnder Sauberkeit, einschließlich schmutziger Badezimmer und Böden, unangenehmen Gerüchen, Schimmel, fleckiger Bettwäsche sowie Schädlingen wie Kakerlaken oder mutmaßlichen Bettwanzen. Einige Gäste erwähnten saubere Zimmer, aber die allgemeine Hygiene ist unterirdisch.
Ähnliche Gästebewertungen
2
Asuzedee
11. Mai 2024
·
Aufenthalt am 1 Nacht
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
2
Tracey
24. Juli 2023
·
Aufenthalt am 2 Nächte
I do not recommend this hotel! The attendant WAS NICE and COURTEOUS!!! This review is strictly on the motel itself NOT the staff!!! The room had problems the shower head kept breaking off, the bed broke as soon as some one sat down, the door did not seal when it shut and was secure. I was asked to check the room before renting because they had just bombed for “insects” the room on either side. When I checked it looked fine. When we came back to the room later that night (we were on vacation) we found a roach crawling our duration of 2 nights we counted 6 total. We had no additional funds to go anywhere else. When I looked on google it listed this as being permanently closed!!!!
I do not recommend this hotel! The attendant WAS NICE and COURTEOUS!!! This review is strictly on the motel itself NOT the staff!!! The room had problems the shower head kept breaking off, the bed broke as soon as some one sat down, the door did not seal when it shut and was secure. I was asked to check the room before renting because they had just bombed for “insects” the room on either side. When I checked it looked fine. When we came back to the room later that night (we were on vacation) we found a roach crawling our duration of 2 nights we counted 6 total. We had no additional funds to go anywhere else. When I looked on google it listed this as being permanently closed!!!!
2
George
11. Juli 2025
·
Aufenthalt am 2 Nächte
Rooms were nasty dirty. Had hookers in the walkways working. The place is a bait and switch. The photos on the site are nothing like what you get. Ruined our family vacation. Would not refund even thou we did not even spend an hour there. The place is in safe and unsanitary.
Rooms were nasty dirty. Had hookers in the walkways working. The place is a bait and switch. The photos on the site are nothing like what you get. Ruined our family vacation. Would not refund even thou we did not even spend an hour there. The place is in safe and unsanitary.
2
John
17. März 2024
·
Aufenthalt am 3 Nächte
It’s a dump. Dirty nasty, stain on the bed, fire alarm not where it should be. Been on this earth 60 and this place has to be the worst I ever seen. Needs to be condemned the fire and health inspector should do a visit and shut this place down is very bad for Savannah Georgia.
It’s a dump. Dirty nasty, stain on the bed, fire alarm not where it should be. Been on this earth 60 and this place has to be the worst I ever seen. Needs to be condemned the fire and health inspector should do a visit and shut this place down is very bad for Savannah Georgia.
2
Meghan
19. Juni 2025
·
Aufenthalt am 1 Nacht
I understand you pay for what you get, but the bathroom was very visibly dirty and nasty. Soap streaks, hair in various parts of the shower, crusted toothpaste in the sink, dirt and hair on the back of the toilet seat and the seat itself. There is no way anybody can call that clean and feel comfy using the bathroom in any capacity. Very disappointing and will never be returning.
I understand you pay for what you get, but the bathroom was very visibly dirty and nasty. Soap streaks, hair in various parts of the shower, crusted toothpaste in the sink, dirt and hair on the back of the toilet seat and the seat itself. There is no way anybody can call that clean and feel comfy using the bathroom in any capacity. Very disappointing and will never be returning.
4
Breanne
30. Apr. 2024
·
Aufenthalt am 1 Nacht
Bed was dirty
Bed was dirty
6
Courtney
11. März 2024
·
Aufenthalt am 1 Nacht
The room walls had holes in it in the bathroom
The room walls had holes in it in the bathroom
2
John
25. Feb. 2024
·
Aufenthalt am 1 Nacht
A pig sty is cleaner! No computer working so don’t have our reservation and sent some guy to walk around and look for an empty room. No toilet paper, no garbage cans, floors were so dirty it was pathetic. Not even sure the sheets were clean! We left and went to another hotel that’s how bad it was.
A pig sty is cleaner! No computer working so don’t have our reservation and sent some guy to walk around and look for an empty room. No toilet paper, no garbage cans, floors were so dirty it was pathetic. Not even sure the sheets were clean! We left and went to another hotel that’s how bad it was.
2
Denisa
31. Dez. 2024
·
Aufenthalt am 17 Nächte
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
2
Lawren
3. Mai 2024
·
Aufenthalt am 5 Nächte
This hotel was probably the worst i stayed at in a while! There were dead and live bugs in the room, no microwave, no trash cans. The shower water got hot and the bed was pretty clean. I travel to the Savannah area for work and usually stay about 4 to 5 days. I had to leave early because a bug was trying to crawl into my backpack. Definitely looked my roaches.
This hotel was probably the worst i stayed at in a while! There were dead and live bugs in the room, no microwave, no trash cans. The shower water got hot and the bed was pretty clean. I travel to the Savannah area for work and usually stay about 4 to 5 days. I had to leave early because a bug was trying to crawl into my backpack. Definitely looked my roaches.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Häufige Berichte nennen nicht funktionierende Fernseher, Probleme mit der Sanitäranlage oder dem Warmwasser, defekte Ausstattungsgegenstände sowie fehlende Grundausstattungen wie Stühle, Toilettenpapier, Mülleimer oder Spiegel. Die Zimmer sind generell klein und die Qualität variiert stark.
Ähnliche Gästebewertungen
8
Olen
15. Feb. 2024
·
Aufenthalt am 1 Nacht
The Staff was very nice and the rooms where clean although somewhat small but i will most likely stay there again overall it was a enjoyable stay
The Staff was very nice and the rooms where clean although somewhat small but i will most likely stay there again overall it was a enjoyable stay
4
Charles
19. Mai 2024
·
Aufenthalt am 1 Nacht
Couldn’t find my reservation. Was made to pay a $50 deposit not mentioned by you. No chair or trash can in the room and no hangars provided. No charging plugs provided. I could barely turn around in the shower stall it so small.
Couldn’t find my reservation. Was made to pay a $50 deposit not mentioned by you. No chair or trash can in the room and no hangars provided. No charging plugs provided. I could barely turn around in the shower stall it so small.
2
Brandon Kevin
23. Jan. 2024
·
Aufenthalt am 1 Nacht
Staff booked me in rooms already occupied, twice. Key card would not work, room had no label number so would get lost looking for it upon return. Abandoned car in the back with tires removed placed upon cinder blocks, room had no working television, nor toilet paper, trash can, or mirror in the bathroom. Bathroom also had holes and towels. Highly advise against this place, go anywhere else!
Staff booked me in rooms already occupied, twice. Key card would not work, room had no label number so would get lost looking for it upon return. Abandoned car in the back with tires removed placed upon cinder blocks, room had no working television, nor toilet paper, trash can, or mirror in the bathroom. Bathroom also had holes and towels. Highly advise against this place, go anywhere else!
6
Wanda
22. März 2024
·
Aufenthalt am 4 Nächte
Property was ok first room shower knobs were broken. Put into another room that night. No refund when i had to leave early formy job.
Property was ok first room shower knobs were broken. Put into another room that night. No refund when i had to leave early formy job.
4
keri
15. Jan. 2024
·
Aufenthalt am 15 Nächte
Gross hotel tiny rooms.
Gross hotel tiny rooms.
2
Traci
29. Apr. 2024
·
Aufenthalt am 4 Nächte
No hot water in tv didn't have nothing but commercial
No hot water in tv didn't have nothing but commercial
4
Thomas
21. Apr. 2024
·
Aufenthalt am 1 Nacht
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
2
Joshua
5. Apr. 2024
·
Aufenthalt am 1 Nacht
Didn't have a room key TV didn't work hot water didn't work a complete disaster
Didn't have a room key TV didn't work hot water didn't work a complete disaster
2
Denisa
31. Dez. 2024
·
Aufenthalt am 17 Nächte
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
2
Suzanne
12. März 2024
·
Aufenthalt am 1 Nacht
The TV did not work. Maintenance came to see about it around 10 pm. after we were already down for the night. Only one set of towels, when we booked as 2 guests.
The TV did not work. Maintenance came to see about it around 10 pm. after we were already down for the night. Only one set of towels, when we booked as 2 guests.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Der Service ist oft unzuverlässig, mit unbeaufsichtigten oder verschlossenen Rezeptionen, unklaren Öffnungszeiten, verlorenen Reservierungen, unerwarteten Kautionen, langsamen Reaktionszeiten und strengen Nicht-Erstattungsrichtlinien. Einige Gäste fanden einzelne Mitarbeiter freundlich und hilfsbereit.
Ähnliche Gästebewertungen
2
Sarah
18. März 2024
·
Aufenthalt am 2 Nächte
Should have listened to the reviews for this place. I always give places the benefit of the doubt because sometimes people leave bad reviews when it's not necessary but the bad reviews for this place are worth listening to. I was supposed to stay here this passed weekend. I even called a head to make sure my reservation was secure WITHIN my cancelation time frame, so I could cancel if needed. They assured me I was good to go. Fast forward to literally the next day, I'm on my way from Florida & upon check in they tell me they have no rooms available & turned me away at 11:00 at night. I asked them to be refunded & they said I'd have to go through the 3rd party app, which I have. My 3rd party has been calling them since Friday, it's now Monday & still nobody has picked up the phone. So basically this place robbed me. I'm having to report fraud to the police. Stay away from this place & trust the reviews.
Should have listened to the reviews for this place. I always give places the benefit of the doubt because sometimes people leave bad reviews when it's not necessary but the bad reviews for this place are worth listening to. I was supposed to stay here this passed weekend. I even called a head to make sure my reservation was secure WITHIN my cancelation time frame, so I could cancel if needed. They assured me I was good to go. Fast forward to literally the next day, I'm on my way from Florida & upon check in they tell me they have no rooms available & turned me away at 11:00 at night. I asked them to be refunded & they said I'd have to go through the 3rd party app, which I have. My 3rd party has been calling them since Friday, it's now Monday & still nobody has picked up the phone. So basically this place robbed me. I'm having to report fraud to the police. Stay away from this place & trust the reviews.
2
George
4. März 2025
·
Aufenthalt am 1 Nacht
Said they would call back and failed too. Check in times are not clearly stated in the big print because there’s no 24/7 person.
Said they would call back and failed too. Check in times are not clearly stated in the big print because there’s no 24/7 person.
4
Charles
19. Mai 2024
·
Aufenthalt am 1 Nacht
Couldn’t find my reservation. Was made to pay a $50 deposit not mentioned by you. No chair or trash can in the room and no hangars provided. No charging plugs provided. I could barely turn around in the shower stall it so small.
Couldn’t find my reservation. Was made to pay a $50 deposit not mentioned by you. No chair or trash can in the room and no hangars provided. No charging plugs provided. I could barely turn around in the shower stall it so small.
2
Jacob
17. Feb. 2025
·
Aufenthalt am 1 Nacht
Property looked nothing like how it does online, looks run down sketchy looking arounrd the area, place has 3 different names online, one of the phone numbers is invalid, arrived to check in and the lobby was closed ended up going to a different hotel.
Property looked nothing like how it does online, looks run down sketchy looking arounrd the area, place has 3 different names online, one of the phone numbers is invalid, arrived to check in and the lobby was closed ended up going to a different hotel.
6
Wanda
22. März 2024
·
Aufenthalt am 4 Nächte
Property was ok first room shower knobs were broken. Put into another room that night. No refund when i had to leave early formy job.
Property was ok first room shower knobs were broken. Put into another room that night. No refund when i had to leave early formy job.
2
Rashad
15. März 2025
·
Aufenthalt am 1 Nacht
No staff
No staff
2
Alla
25. Dez. 2023
·
Aufenthalt am 1 Nacht
We arrived at this hotel at 9pm, an hour after we made reservation. The door to the lobby was closed and there was no bell or phone number that could be used to get any communication. I called the phone number listed in Expedia and no one answered me. This is the first time this has happened to me, after a long drive I end up on the street at night. Considering that it is indicated that the reception should be open until 11 pm. When I was trying to find one of the staff, a guy who looked like a drug addict came up to me and started asking questions, very annoying. He said that the woman from the reception is in shower and would come soon, and he wanted to help. Said that we should wait and he'll be back soon. My daughter was scared and my elderly mother was also stressed. There was no one else around, it was a dangerous situation. We had to leave before real trouble happened. Dangerous place! Not for women, not for children, not for anyone!
We arrived at this hotel at 9pm, an hour after we made reservation. The door to the lobby was closed and there was no bell or phone number that could be used to get any communication. I called the phone number listed in Expedia and no one answered me. This is the first time this has happened to me, after a long drive I end up on the street at night. Considering that it is indicated that the reception should be open until 11 pm. When I was trying to find one of the staff, a guy who looked like a drug addict came up to me and started asking questions, very annoying. He said that the woman from the reception is in shower and would come soon, and he wanted to help. Said that we should wait and he'll be back soon. My daughter was scared and my elderly mother was also stressed. There was no one else around, it was a dangerous situation. We had to leave before real trouble happened. Dangerous place! Not for women, not for children, not for anyone!
4
Thomas
21. Apr. 2024
·
Aufenthalt am 1 Nacht
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
2
Zack
30. Okt. 2023
·
Aufenthalt am 1 Nacht
No one at the front desk to check in with
No one at the front desk to check in with
2
Denisa
31. Dez. 2024
·
Aufenthalt am 17 Nächte
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
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Lage
Geteiltes Feedback: Einige fanden die Lage günstig, während sich viele im Viertel unsicher oder bedenklich fühlten und von herumlungernden Personen und Polizeipräsenz in der Nacht berichteten.
Ähnliche Gästebewertungen
2
Asuzedee
11. Mai 2024
·
Aufenthalt am 1 Nacht
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
2
Brandon Kevin
23. Jan. 2024
·
Aufenthalt am 1 Nacht
Staff booked me in rooms already occupied, twice. Key card would not work, room had no label number so would get lost looking for it upon return. Abandoned car in the back with tires removed placed upon cinder blocks, room had no working television, nor toilet paper, trash can, or mirror in the bathroom. Bathroom also had holes and towels. Highly advise against this place, go anywhere else!
Staff booked me in rooms already occupied, twice. Key card would not work, room had no label number so would get lost looking for it upon return. Abandoned car in the back with tires removed placed upon cinder blocks, room had no working television, nor toilet paper, trash can, or mirror in the bathroom. Bathroom also had holes and towels. Highly advise against this place, go anywhere else!
2
Jacob
17. Feb. 2025
·
Aufenthalt am 1 Nacht
Property looked nothing like how it does online, looks run down sketchy looking arounrd the area, place has 3 different names online, one of the phone numbers is invalid, arrived to check in and the lobby was closed ended up going to a different hotel.
Property looked nothing like how it does online, looks run down sketchy looking arounrd the area, place has 3 different names online, one of the phone numbers is invalid, arrived to check in and the lobby was closed ended up going to a different hotel.
2
Carlos
17. März 2024
·
Aufenthalt am 2 Nächte
The property said that it was recently renovated but those renovations were years ago. The staff is always missing so the other guests were literally uncontrollable until late hours of the night. At one point there were 2 police cruisers at 3am in the morning. We felt totally unsafe. We almost had to leave.
The property said that it was recently renovated but those renovations were years ago. The staff is always missing so the other guests were literally uncontrollable until late hours of the night. At one point there were 2 police cruisers at 3am in the morning. We felt totally unsafe. We almost had to leave.
2
Alla
25. Dez. 2023
·
Aufenthalt am 1 Nacht
We arrived at this hotel at 9pm, an hour after we made reservation. The door to the lobby was closed and there was no bell or phone number that could be used to get any communication. I called the phone number listed in Expedia and no one answered me. This is the first time this has happened to me, after a long drive I end up on the street at night. Considering that it is indicated that the reception should be open until 11 pm. When I was trying to find one of the staff, a guy who looked like a drug addict came up to me and started asking questions, very annoying. He said that the woman from the reception is in shower and would come soon, and he wanted to help. Said that we should wait and he'll be back soon. My daughter was scared and my elderly mother was also stressed. There was no one else around, it was a dangerous situation. We had to leave before real trouble happened. Dangerous place! Not for women, not for children, not for anyone!
We arrived at this hotel at 9pm, an hour after we made reservation. The door to the lobby was closed and there was no bell or phone number that could be used to get any communication. I called the phone number listed in Expedia and no one answered me. This is the first time this has happened to me, after a long drive I end up on the street at night. Considering that it is indicated that the reception should be open until 11 pm. When I was trying to find one of the staff, a guy who looked like a drug addict came up to me and started asking questions, very annoying. He said that the woman from the reception is in shower and would come soon, and he wanted to help. Said that we should wait and he'll be back soon. My daughter was scared and my elderly mother was also stressed. There was no one else around, it was a dangerous situation. We had to leave before real trouble happened. Dangerous place! Not for women, not for children, not for anyone!
2
George
11. Juli 2025
·
Aufenthalt am 2 Nächte
Rooms were nasty dirty. Had hookers in the walkways working. The place is a bait and switch. The photos on the site are nothing like what you get. Ruined our family vacation. Would not refund even thou we did not even spend an hour there. The place is in safe and unsanitary.
Rooms were nasty dirty. Had hookers in the walkways working. The place is a bait and switch. The photos on the site are nothing like what you get. Ruined our family vacation. Would not refund even thou we did not even spend an hour there. The place is in safe and unsanitary.
8
Dante
12. Juli 2024
·
Aufenthalt am 14 Nächte
Convenient location
Convenient location
2
John
17. März 2024
·
Aufenthalt am 3 Nächte
It’s a dump. Dirty nasty, stain on the bed, fire alarm not where it should be. Been on this earth 60 and this place has to be the worst I ever seen. Needs to be condemned the fire and health inspector should do a visit and shut this place down is very bad for Savannah Georgia.
It’s a dump. Dirty nasty, stain on the bed, fire alarm not where it should be. Been on this earth 60 and this place has to be the worst I ever seen. Needs to be condemned the fire and health inspector should do a visit and shut this place down is very bad for Savannah Georgia.
2
Denisa
31. Dez. 2024
·
Aufenthalt am 17 Nächte
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
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Gastronomie
Mehrere Bewertungen besagen, dass Frühstück trotz Werbung nicht angeboten wurde. Es werden keine konsistent positiven Erfahrungen beim Essen erwähnt.
Ähnliche Gästebewertungen
2
Asuzedee
11. Mai 2024
·
Aufenthalt am 1 Nacht
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
8
Felicia
22. März 2024
·
Aufenthalt am 2 Nächte
I didn't like that pool wasnt ready. And no breakfast for the guests.
I didn't like that pool wasnt ready. And no breakfast for the guests.
4
Thomas
21. Apr. 2024
·
Aufenthalt am 1 Nacht
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
2
Denisa
31. Dez. 2024
·
Aufenthalt am 17 Nächte
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable. After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often. There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay. I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
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Richtlinien der Unterkunft
Check-in
Check-out
Von 12:00 bis 23:00
Vor 11:00
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Preise für kommende Reisedaten
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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November 2026
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
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- 2026-10-20: NO DATA
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- 2026-10-22: NO DATA
- 2026-10-23: 62.46540017808533USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
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- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
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- 2026-11-03: NO DATA
- 2026-11-04: 74.65604181776429USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 90.47638325807954USD
- 2026-11-11: NO DATA
- 2026-11-12: 79.39347857680512USD
- 2026-11-15: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-27: 90.52234677380372USD
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
Die Rezeption ist täglich von 07:00 Uhr bis 23:00 Uhr besetzt. Außerhalb der angegebenen Zeiten ist ein Check-in nicht möglich. Die Rezeption ist zu bestimmten Zeiten besetzt. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 21 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder und einem Erste-Hilfe-Kasten ausgestattet
- Der saisonal geöffnete Pool ist vom 01. Mai bis 31. Oktober geöffnet.
- Der Pool ist von 09:00 Uhr bis 21:00 Uhr geöffnet.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
Beliebte Annehmlichkeiten
Kostenloses W-LAN
Picknickplatz/-tische
Ausgewiesene Raucherzone
Pool eingezäunt
Parking (Self) (free)
Front Desk (limited hours)
Allgemein
Picknickplatz/-tische
Pool eingezäunt
Pool Hoist (on site)
Upper Floors (Stairs Only)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Services
Ausgewiesene Raucherzone
Front Desk (limited hours)
Laundry Facilities
Well-Lit Path to Entrance
Parkmöglichkeiten
Parking (Self) (free)
Parking (Uncovered)
Aktivitäten
Pool Umbrellas
Pool (Seasonal Outdoor)
Internet
Kostenloses W-LAN