Savoy Le Grand Hotel Marrakech
From
181 US$
/nat
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From
181 US$
/nat
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 2 indendørs og 2 udendørs swimmingpools samt et motionscenter...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 2 indendørs og 2 udendørs swimmingpools samt et motionscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og frisørsalon.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception. Mod et tillægsgebyr har gæster adgang til lufthavnstransport tur-retur (døgnet rundt) og transport til terminal for krydstogtskibe.
Spisning
Spis dig mæt i internationale retter på Le Metropole, som er en af dette hotels 4 restauranter, eller bliv på værelset, og nyd godt af roomservice døgnet rundt. Du kan også købe en snack på stedets kaffebar/café. Tørstig? Stedet har 4 barer/lounger samt 3 barer ved poolen, hvor du kan slukke tørsten. Gratis morgenmadsbuffet serveres dagligt fra kl. 07.00 til kl. 10.30.
Værelser
Føl dig hjemme i et af de 444 værelser, der indeholder minibar og fladskærms-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med gratis toiletartikler og bidet. Faciliteter inkluderer telefoner samt pengeskabe med plads til bærbar computer og kaffe-/temaskiner.
Lokation
Savoy Le Grand Hotel ligger i hjertet af Marrakech, kun få skridt fra Avenue Mohamed VI og Menara Shoppingcenter. Dette hotel med luksusfaciliteter ligger 0,9 km fra Menara-haverne og 4 km fra Djema al-Fna.
I nærheden
Avenue Mohamed VI(0.1 mil)
Menara Shoppingcenter(0.2 mil)
Place of Youth(0.4 mil)
Menara-haverne(0.6 mil)
Palais des Congrès(0.7 mil)
Bab El Djedid(0.7 mil)
Casino de Marrakech(0.8 mil)
Le Grand Casino de La Mamounia(0.8 mil)
Royal Tennis Harti(0.9 mil)
Harti-haven(0.9 mil)
Cyber Park(0.9 mil)
Royal teateret(1.1 mil)
Koutoubia-moskeen(1.1 mil)
Place du 16 November(1.4 mil)
Grand Poste Gueliz(1.4 mil)
Den foretrukne lufthavn for Savoy Le Grand Hotel er Marrakech (RAK-Menara)(2.6 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Lokation
Avenue de la ménara BP 528, Marrakech, Marrakech, Marokko
Avenue Mohamed VI (0.1 mil)
Menara Shoppingcenter (0.2 mil)
Place of Youth (0.4 mil)
Menara-haverne (0.6 mil)
Palais des Congrès (0.7 mil)
Bab El Djedid (0.7 mil)
Værelsesmuligheder
10
Deluxe-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
463 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
12
Premium-dobbeltværelse - 1 kingsize-seng - udsigt til pool (Prestige)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
KlimaanlægWi-Fi (Gratis)Privat badeværelse
10
Værelse - 1 kingsize-seng - udsigt til pool (Prestige)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
463 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
5
Deluxe-værelse - 2 enkeltsenge
Værelsesoplysninger
2 Enkeltsenge
Sover 2
463 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
10
Suite Deluxe a une chambre-Vue Jardin
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
958 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
13
Suite Prestige a une chambre-Vue Piscine
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
958 ft²
KlimaanlægWi-Fi (Gratis)Dybt badekar
8
Premium-værelse med 2 enkeltsenge - 2 enkeltsenge - udsigt til pool
Værelsesoplysninger
2 Enkeltsenge
Sover 3
KlimaanlægWi-Fi (Gratis)Privat badeværelse
8
Værelse - 2 enkeltsenge - udsigt til pool
Værelsesoplysninger
2 Enkeltsenge
Sover 3
463 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
9
Superior-suite - 1 soveværelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
958 ft²
KlimaanlægWi-Fi (Gratis)Badekar
1
Presidential-suite
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 5
KlimaanlægWi-Fi (Gratis)Dybt badekar
11
Suite Prestige a deux chambres - Vue Piscine
Værelsesoplysninger
1 Enkeltseng
Sover 5
1390 ft²
KlimaanlægWi-Fi (Gratis)Dybt badekar
Gæsteanmeldelser af Savoy Le Grand Hotel Marrakech
8.1
Meget god
Baseret på 3.103 verificerede anmeldelser
Hvem overnatter her?
Business
6%
Par
45%
Familie
20%
Gruppe
23%
Solorejsende
3%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Ud fra de seneste anmeldelser roses Savoy Le Grand Hotel Marrakech for sin praktiske beliggenhed ved Menara Mall og de attraktive poolområder, mens mange fremhæver uensartet service, forældede værelser og forstyrrende byggearbejde eller støj.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Ud fra de seneste anmeldelser roses Savoy Le Grand Hotel Marrakech for sin praktiske beliggenhed ved Menara Mall og de attraktive poolområder, mens mange fremhæver uensartet service, forældede værelser og forstyrrende byggearbejde eller støj.
Faciliteterne er generelt imponerende, selvom spaen ofte koster ekstra, og udendørs pools kan være uopvarmede. Renlighed og vedligeholdelse spænder fra pletfrie værelser til rapporter om lugt, defekte inventarer og forsinkelser med rengøringen. Morgenmads kvaliteten er bredt anerkendt, men restaurant- og morgenmadsservicen beskrives gentagne gange som langsom eller uopmærksom. Forvent et velbeliggende resort med stærke faciliteter, men ujævn udførelse.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Store poolområder, herunder en indendørs mulighed, og et udmærket fitnesscenter fremhæves, men spa/sauna koster typisk ekstra, og udendørs pools kan være kolde; nogle nævner tidlig lukketid for poolen og lejlighedsvis byggerod.
Relaterede gæsteanmeldelser
10
Ayesha N
4. okt. 2025
·
Overnattede 5 nætter
Savoy was amazing, the property was very well maintained and the staff provided stellar customer service. It was in a prime location making traveling to our tours very easy. The daily breakfast was such a nice touch the options were endless and very tasty. I would definitely recommend Savoy for your upcoming stay in Marakesh. One area of opportunity, the pool closed very early! Extended pool hours is highly recommended.
Savoy was amazing, the property was very well maintained and the staff provided stellar customer service. It was in a prime location making traveling to our tours very easy. The daily breakfast was such a nice touch the options were endless and very tasty. I would definitely recommend Savoy for your upcoming stay in Marakesh. One area of opportunity, the pool closed very early! Extended pool hours is highly recommended.
10
Michael
2. mar. 2025
·
Overnattede 3 nætter
Lovely big hotel, only 10 mins from the airport. Great facilities, indoor pool was great for the kids, shopping mall next door. Only negative is the breakfast service - there were far too few staff and they were clearly overworked - we waited an age to get anything. It's also a bit school-canteen like, which is poor for a 5 star hotel. Overall, very good - would recommend.
Lovely big hotel, only 10 mins from the airport. Great facilities, indoor pool was great for the kids, shopping mall next door. Only negative is the breakfast service - there were far too few staff and they were clearly overworked - we waited an age to get anything. It's also a bit school-canteen like, which is poor for a 5 star hotel. Overall, very good - would recommend.
6
Volker
25. feb. 2025
·
Overnattede 3 nætter
Small things make a 5 star hotel and this is where Savoy falls down. Tired looking guest rooms, poor room service not emptying bins etc., overpriced drinks, no towels in gym… pool and spa excellent but overall a 3-4 star experience at 5 star prices.
Small things make a 5 star hotel and this is where Savoy falls down. Tired looking guest rooms, poor room service not emptying bins etc., overpriced drinks, no towels in gym… pool and spa excellent but overall a 3-4 star experience at 5 star prices.
10
Charlotte
2. jan. 2026
·
Overnattede 1 nat
Väldigt bra frukost. Rymlig fitness club,
Väldigt bra frukost. Rymlig fitness club,
6
Jonna
1. mar. 2026
·
Overnattede 1 nat
The room and bed were comfortable. The breakfast was great. But I am only leaving 3 starts because they charge extra for the sauna. This is a problem as some people like to use saunas daily, not as a luxury. The pool use is included. Also, the hotel did not seem to work on common sense. They have weird rules and inconsistent communication. The receptionist told me that I dont need to bring a towel for the spa. I went to the spa and paid 250 dirhams for it. Then when I tried to leave, I got told that I cannot take the towel to my room. I only had dirty clothes. so they allowed me to walk to my room with a staff member, change into my own towel and hand the spa towel to the member of staff so they can take it back. I was told if I am half an hour late for checkout, I have to pay 50% of the cost of the next night. I think they should be more flexible. I was a tired, business traveller with long delays on my flight. I don't like the extra stress from pointless rules. Some of the staff seemed a bit hungry for tips, some were amazing and even refused tips.
The room and bed were comfortable. The breakfast was great. But I am only leaving 3 starts because they charge extra for the sauna. This is a problem as some people like to use saunas daily, not as a luxury. The pool use is included. Also, the hotel did not seem to work on common sense. They have weird rules and inconsistent communication. The receptionist told me that I dont need to bring a towel for the spa. I went to the spa and paid 250 dirhams for it. Then when I tried to leave, I got told that I cannot take the towel to my room. I only had dirty clothes. so they allowed me to walk to my room with a staff member, change into my own towel and hand the spa towel to the member of staff so they can take it back. I was told if I am half an hour late for checkout, I have to pay 50% of the cost of the next night. I think they should be more flexible. I was a tired, business traveller with long delays on my flight. I don't like the extra stress from pointless rules. Some of the staff seemed a bit hungry for tips, some were amazing and even refused tips.
4
andreas
26. jan. 2026
·
Overnattede 2 nætter
Not optimal spa not free
Not optimal spa not free
8
Christopher
12. nov. 2024
·
Overnattede 3 nætter
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
10
Andrew
22. apr. 2025
·
Overnattede 1 nat
Great hotel. Very helpful staff. Great facilities, excellent gym.
Great hotel. Very helpful staff. Great facilities, excellent gym.
10
REGINA
17. apr. 2024
·
Overnattede 2 nætter
Fantastic hotel , the pools amazing !! Dinner buffet by the pool with singer was fantastic I really recommend this hotel !! Connect with nice shopping
Fantastic hotel , the pools amazing !! Dinner buffet by the pool with singer was fantastic I really recommend this hotel !! Connect with nice shopping
8
Jane
28. okt. 2025
·
Overnattede 6 nætter
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Blandet feedback: mange fandt værelserne meget rene, mens andre rapporterede lugt, hår, skadedyr og uregelmæssig rengøring, samt vedligeholdelsesproblemer såsom lækager eller defekte låse.
Relaterede gæsteanmeldelser
2
Obaid
24. jan. 2025
·
Overnattede 2 nætter
Shower was dripping water, unable to take proper shower. I complained but no one came to fix the issue.
Shower was dripping water, unable to take proper shower. I complained but no one came to fix the issue.
10
Katja
16. nov. 2025
·
Overnattede 1 nat
Zimmer war perfekt. Sauber. Grosszügig. Service sehr gut.
Zimmer war perfekt. Sauber. Grosszügig. Service sehr gut.
10
ghada
9. sep. 2025
·
Overnattede 5 nætter
Very clean
Very clean
2
Anna
21. feb. 2026
·
Overnattede 3 nætter
Our room was falling to pieces. The safe didn’t work. The door locks didn’t work. We didn’t get fresh towels or loo roll. The breakfast service was so hit and miss. The facilities were lovely but so so let down by staff who didn’t care and very poor basic maintenance.
Our room was falling to pieces. The safe didn’t work. The door locks didn’t work. We didn’t get fresh towels or loo roll. The breakfast service was so hit and miss. The facilities were lovely but so so let down by staff who didn’t care and very poor basic maintenance.
2
Nino
6. jan. 2026
·
Overnattede 3 nætter
Savoy is probably the worst 5 star hotel I have been too after traveling to 124 countries. It’s dirty, outdated, rude service and noisy. The breakfast was the dirtiest part after the rooms. It was curly hair all over the bathrooms (we had a suite) They ignored mid stay cleaning - we had to complain to even get new towels. We also found 2 dead cockroaches under the bed. This is not a 5 star hotel.
Savoy is probably the worst 5 star hotel I have been too after traveling to 124 countries. It’s dirty, outdated, rude service and noisy. The breakfast was the dirtiest part after the rooms. It was curly hair all over the bathrooms (we had a suite) They ignored mid stay cleaning - we had to complain to even get new towels. We also found 2 dead cockroaches under the bed. This is not a 5 star hotel.
8
Moheeni
3. jan. 2025
·
Overnattede 5 nætter
Great hotel and staff are very kind and helpful. However I don’t think it’s as clean as it should be.
Great hotel and staff are very kind and helpful. However I don’t think it’s as clean as it should be.
8
Marta
6. apr. 2025
·
Overnattede 1 nat
We chose this hotel to be closer to the airport before our flight home, and to relax by the pool. We booked 3 rooms. Sadly: the rooms were noisy (not soundproofed), you could hear every word/step in the corridors and in the rooms above us, at night. The bathrooms had bits of hair, loose grouting, dirty light switches and even an old toilet seat screw on the floor! The drinks service was very slow. The check-out is at 12pm but our key cards were disabled at 11:30 so we couldn't shower/pack or change. The long walk back to reception, queueing, loading up a key card, and back to the room took 20mins. At 12:02 they phoned our room warning us we'd be charged if we didn't leave by 12:30!? Staff not interested in the disabled key cards at all. It did not feel like a 5-star hotel...
We chose this hotel to be closer to the airport before our flight home, and to relax by the pool. We booked 3 rooms. Sadly: the rooms were noisy (not soundproofed), you could hear every word/step in the corridors and in the rooms above us, at night. The bathrooms had bits of hair, loose grouting, dirty light switches and even an old toilet seat screw on the floor! The drinks service was very slow. The check-out is at 12pm but our key cards were disabled at 11:30 so we couldn't shower/pack or change. The long walk back to reception, queueing, loading up a key card, and back to the room took 20mins. At 12:02 they phoned our room warning us we'd be charged if we didn't leave by 12:30!? Staff not interested in the disabled key cards at all. It did not feel like a 5-star hotel...
10
Najat
16. nov. 2025
·
Overnattede 1 nat
Super hôtel ! Propre, la chambre est spacieuse, insonorisée. Très bon petit déjeuner. Le personnel est vraiment bien. L'emplacement est bien. J'ai passé un très bon séjour. Je compte revenir avec ma famille. Je recommande !
Super hôtel ! Propre, la chambre est spacieuse, insonorisée. Très bon petit déjeuner. Le personnel est vraiment bien. L'emplacement est bien. J'ai passé un très bon séjour. Je compte revenir avec ma famille. Je recommande !
4
Ithsham
12. nov. 2024
·
Overnattede 1 nat
The rooms aren’t clean they very old fashion the room stinks and the to thinly has couple Chanel’s no YouTube or Netflix
The rooms aren’t clean they very old fashion the room stinks and the to thinly has couple Chanel’s no YouTube or Netflix
4
Giandomenico
5. jan. 2023
·
Overnattede 19.361 nætter
5 stelle forse negli anni '60, oggi vale al max 3 stelle. Troppo grande da gestire, il controllo sulla struttura é chiaramente sfuggito di mano. Servizio bar praticamente inesistente, pulizia stanza insufficiente, minibar non riempito, asciugamani e carta igienica da cercarseli da soli per l‘albergo, doccia nella vasca da bagno con tendina, i prezzi, come in tutto il Marocco, da furto con destrezza ed in continua crescita (delle birre anche nel corso della stessa giornata), cambio e bancomat ci sono ma non sono funzionanti, é l‘unico albergo a Marrakesh che non ha taxi davanti in attesa. Uniche note positive la colazione molto abbondante ed il personale gentile nella sala colazione. La sensazione che si ha, come in tutto il Marocco, é che si viene considerati come „dollaro“ ambulante da sfruttare e non come ospite da servire.
5 stelle forse negli anni '60, oggi vale al max 3 stelle. Troppo grande da gestire, il controllo sulla struttura é chiaramente sfuggito di mano. Servizio bar praticamente inesistente, pulizia stanza insufficiente, minibar non riempito, asciugamani e carta igienica da cercarseli da soli per l‘albergo, doccia nella vasca da bagno con tendina, i prezzi, come in tutto il Marocco, da furto con destrezza ed in continua crescita (delle birre anche nel corso della stessa giornata), cambio e bancomat ci sono ma non sono funzionanti, é l‘unico albergo a Marrakesh che non ha taxi davanti in attesa. Uniche note positive la colazione molto abbondante ed il personale gentile nella sala colazione. La sensazione che si ha, come in tutto il Marocco, é che si viene considerati come „dollaro“ ambulante da sfruttare e non come ospite da servire.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er ofte rummelige og komfortable, hvoraf nogle er renoverede, men mange føles forældede. Aircondition kan være svag eller sæsonbestemt deaktiveret, støj fra korridorer eller poolområder er almindelig, og Wi-Fi på værelserne er lejlighedsvis upålideligt; der forekommer bookingfejl.
Relaterede gæsteanmeldelser
8
Marline
18. apr. 2025
·
I love our stay at Savoy. I used the spa which was awesome. The restaurant was just ok. The service was slow. We waited for 15 minutes and still no waiter came to get our order. I had to get up and looked for someone to attend to us. Breakfast was wonderful. Lots of variety. But staff was just ok. Not too attentive and had to get up to get myself water etc. WiFi is only good at the lobby. Hardly get any wifi in the room. Being in close proximity to the mall and outside restaurants were a plus. Great and safe location.
I love our stay at Savoy. I used the spa which was awesome. The restaurant was just ok. The service was slow. We waited for 15 minutes and still no waiter came to get our order. I had to get up and looked for someone to attend to us. Breakfast was wonderful. Lots of variety. But staff was just ok. Not too attentive and had to get up to get myself water etc. WiFi is only good at the lobby. Hardly get any wifi in the room. Being in close proximity to the mall and outside restaurants were a plus. Great and safe location.
4
RAMY
7. okt. 2025
·
Overnattede 4 nætter
Rooms are bad and be careful they give you different room from your original booking
Rooms are bad and be careful they give you different room from your original booking
10
Robert
20. jan. 2025
·
Overnattede 1 nat
The perfect modern hotel 5 minutes from the airport! Large, modern rooms with comfortable beds. Highly recommend this hotel: midway between The Medina & RAK.
The perfect modern hotel 5 minutes from the airport! Large, modern rooms with comfortable beds. Highly recommend this hotel: midway between The Medina & RAK.
6
Rajesh
31. mar. 2025
·
Overnattede 4 nætter
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
6
Andrew
23. feb. 2026
·
Overnattede 4 nætter
Great sized room. Good amenities, service was on the slow side and there was major building work happening which we were not aware of before we arrived.
Great sized room. Good amenities, service was on the slow side and there was major building work happening which we were not aware of before we arrived.
8
Christopher
12. nov. 2024
·
Overnattede 3 nætter
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
4
Ari
27. feb. 2026
·
Overnattede 3 nætter
room looks basic, with old and tired furniture. Not what is expected from a 5 star hotel. Air conditioning is off, because it's "winter", even though it was 28 degrees and the pool area is very noisy due to the hotel being extended which made it look like a building site!
room looks basic, with old and tired furniture. Not what is expected from a 5 star hotel. Air conditioning is off, because it's "winter", even though it was 28 degrees and the pool area is very noisy due to the hotel being extended which made it look like a building site!
8
Marta
6. apr. 2025
·
Overnattede 1 nat
We chose this hotel to be closer to the airport before our flight home, and to relax by the pool. We booked 3 rooms. Sadly: the rooms were noisy (not soundproofed), you could hear every word/step in the corridors and in the rooms above us, at night. The bathrooms had bits of hair, loose grouting, dirty light switches and even an old toilet seat screw on the floor! The drinks service was very slow. The check-out is at 12pm but our key cards were disabled at 11:30 so we couldn't shower/pack or change. The long walk back to reception, queueing, loading up a key card, and back to the room took 20mins. At 12:02 they phoned our room warning us we'd be charged if we didn't leave by 12:30!? Staff not interested in the disabled key cards at all. It did not feel like a 5-star hotel...
We chose this hotel to be closer to the airport before our flight home, and to relax by the pool. We booked 3 rooms. Sadly: the rooms were noisy (not soundproofed), you could hear every word/step in the corridors and in the rooms above us, at night. The bathrooms had bits of hair, loose grouting, dirty light switches and even an old toilet seat screw on the floor! The drinks service was very slow. The check-out is at 12pm but our key cards were disabled at 11:30 so we couldn't shower/pack or change. The long walk back to reception, queueing, loading up a key card, and back to the room took 20mins. At 12:02 they phoned our room warning us we'd be charged if we didn't leave by 12:30!? Staff not interested in the disabled key cards at all. It did not feel like a 5-star hotel...
10
ROBIN
31. mar. 2025
·
Overnattede 1 nat
Great hotel! Some rooms are renovated, so ask for those rooms
Great hotel! Some rooms are renovated, so ask for those rooms
10
Veronica
19. apr. 2025
·
Overnattede 4 nætter
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
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Service
Servicen er uensartet – mange gæster bemærker langsomme svar, afvisende interaktioner i receptionen, strenge eller forvirrende regler (vedrørende mad/alkohol udefra, tidlig deaktivering af nøgler) og dårlig opfølgning, selvom andre roser imødekommende og hjælpsomt personale.
Relaterede gæsteanmeldelser
6
Irina
17. jul. 2024
·
Overnattede 4 nætter
We travelled through Morocco for 9 days before arriving to Savoy. It was an only hotel where we had very cold welcome and we had difficulty getting help with luggage. We had a nice suite, but my daughter’s bed was not ready. It took 3 separate visits of different people and 1.5 hrs to get the bed ready. We had no room service for 2 days at all and day 3 the lady knocked on the door and asked me if we needed anything. The room was cleaned on day 4 but there was only one clean towel left after cleaning when 3 of us returned from the pool. The highlight of the hotel is the location as it’s very walkable with plenty of choices to eat. The breakfast is very nice but again the service is not. If you have to ask for something from staff it takes forever to arrive. The amenities at the hotel are nice but the level of service is not good.
We travelled through Morocco for 9 days before arriving to Savoy. It was an only hotel where we had very cold welcome and we had difficulty getting help with luggage. We had a nice suite, but my daughter’s bed was not ready. It took 3 separate visits of different people and 1.5 hrs to get the bed ready. We had no room service for 2 days at all and day 3 the lady knocked on the door and asked me if we needed anything. The room was cleaned on day 4 but there was only one clean towel left after cleaning when 3 of us returned from the pool. The highlight of the hotel is the location as it’s very walkable with plenty of choices to eat. The breakfast is very nice but again the service is not. If you have to ask for something from staff it takes forever to arrive. The amenities at the hotel are nice but the level of service is not good.
8
Vanessa
7. okt. 2025
·
Overnattede 4 nætter
Lovely hotel with good facilities and good choice of restaurants, also good location. But unfortunately staff were not very friendly or helpful and service was not good.
Lovely hotel with good facilities and good choice of restaurants, also good location. But unfortunately staff were not very friendly or helpful and service was not good.
10
Shereen
24. jul. 2023
·
Amazing hotel. The staff is so welcoming and kind. The rooms are clean. 10/10, would stay here again.
Amazing hotel. The staff is so welcoming and kind. The rooms are clean. 10/10, would stay here again.
6
Rajesh
31. mar. 2025
·
Overnattede 4 nætter
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
2
Karolina
6. feb. 2026
·
Overnattede 1 nat
Upon arrival at the hotel with a confirmed reservation and proof of payment, I was told they no longer collaborate with Hotels.com. Despite showing my confirmation, they refused to honor it and forced me to book a new room. As a result, I had to pay twice, costing me an extra €260 per night.
Upon arrival at the hotel with a confirmed reservation and proof of payment, I was told they no longer collaborate with Hotels.com. Despite showing my confirmation, they refused to honor it and forced me to book a new room. As a result, I had to pay twice, costing me an extra €260 per night.
8
Reyadh
17. jul. 2024
·
Overnattede 4 nætter
Hotel overall is nice but the service “room service very slow”
Hotel overall is nice but the service “room service very slow”
8
Blanca
4. nov. 2025
·
Overnattede 4 nætter
Our stay at the hotel was great! The property was clean and well-maintained, and the staff were very attentive to all our needs. We noticed that some upgrades and expansions were being made to the building, but there was no noise or disruption during our stay. Having tea available in the lobby throughout the day was also a lovely touch that made our visit even more enjoyable.
Our stay at the hotel was great! The property was clean and well-maintained, and the staff were very attentive to all our needs. We noticed that some upgrades and expansions were being made to the building, but there was no noise or disruption during our stay. Having tea available in the lobby throughout the day was also a lovely touch that made our visit even more enjoyable.
2
Ashley
3. sep. 2023
·
Overnattede 5 nætter
Fatima (Guest relations)was fantastic. 5 star rating. Just started working here. Assim was very helpful. Door staff was friendly. Breakfast staff was nice. Room cleaners very good. Made my birthday special. Reception was terrible. I bought a pool view room. They downgraded me to the other side so was facing the garden. We complained and asked for a dinner meal voucher. We was told no. 30 minutes later, we was told the room I paid for I could have it. By that time we had unpacked and was not moving room. Management and reception staff this is not how you deal with clients. I fly to 20 countries a year, so I’m often in hotels. Then when we checked out, the reception argued about our late check out status when part of Expedia we had it and it was supposed to be on our booking. Then to be allowed to leave the hotel, they have to give you a card. Our we in a prison?! Also, whilst in the lobby. A Z list football team stands where I am then I was told to move so they could take a photo. There was staff members that did a good job but overall service was poor from front desk and management regarding what we was entitled to with Expedia benefits. My room was downgraded instead of upgraded so that and bad service from reception and management is the reason for the poor rating.
Fatima (Guest relations)was fantastic. 5 star rating. Just started working here. Assim was very helpful. Door staff was friendly. Breakfast staff was nice. Room cleaners very good. Made my birthday special. Reception was terrible. I bought a pool view room. They downgraded me to the other side so was facing the garden. We complained and asked for a dinner meal voucher. We was told no. 30 minutes later, we was told the room I paid for I could have it. By that time we had unpacked and was not moving room. Management and reception staff this is not how you deal with clients. I fly to 20 countries a year, so I’m often in hotels. Then when we checked out, the reception argued about our late check out status when part of Expedia we had it and it was supposed to be on our booking. Then to be allowed to leave the hotel, they have to give you a card. Our we in a prison?! Also, whilst in the lobby. A Z list football team stands where I am then I was told to move so they could take a photo. There was staff members that did a good job but overall service was poor from front desk and management regarding what we was entitled to with Expedia benefits. My room was downgraded instead of upgraded so that and bad service from reception and management is the reason for the poor rating.
8
Craig
27. jul. 2024
·
Overnattede 3 nætter
The hotel is very well-located, and the pool and outside area is very nice. However, the front desk staff is terrible. Rude and with an attitude. We speak French and Moroccan Dereja so it’s not a cultural issue. The food was plain. The rooms are overpriced for what you get. We knew it was not La Moumania, but still… overpriced.
The hotel is very well-located, and the pool and outside area is very nice. However, the front desk staff is terrible. Rude and with an attitude. We speak French and Moroccan Dereja so it’s not a cultural issue. The food was plain. The rooms are overpriced for what you get. We knew it was not La Moumania, but still… overpriced.
4
Manish Pankaj
6. maj 2025
·
Overnattede 3 nætter
Staff and Service at the hotel were awful. Same thoughts shared with 8 other guests who stayed at the hotel - Right from reception, to the waiters at the dining area. Food came cold, drinks came 30 minutes after ordering, with no apologies, waiters were rolling their eyes at the women in the group when they asked where there beverages and food was. Far from a 5* hotel - would struggle to even rate the service as 2*.
Staff and Service at the hotel were awful. Same thoughts shared with 8 other guests who stayed at the hotel - Right from reception, to the waiters at the dining area. Food came cold, drinks came 30 minutes after ordering, with no apologies, waiters were rolling their eyes at the women in the group when they asked where there beverages and food was. Far from a 5* hotel - would struggle to even rate the service as 2*.
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Lokation
Fremragende adgang til Menara Mall, spisesteder og transport; en kort køretur fra lufthavnen og gåafstand eller en hurtig taxatur til Medinaen og seværdighederne. Nogle gæster nævner støj fra området eller nattelivet.
Relaterede gæsteanmeldelser
8
Maria Lorena
29. aug. 2025
·
Overnattede 1 nat
The hotel is super clean and the breakfast options excellent . Ir felt overpriced. The location was rather loud (next to a night club, fast food restaurant and a mall)
The hotel is super clean and the breakfast options excellent . Ir felt overpriced. The location was rather loud (next to a night club, fast food restaurant and a mall)
10
VASSILIOS
18. mar. 2025
·
Overnattede 3 nætter
Excellent location Excellent service Excellent location worth the money
Excellent location Excellent service Excellent location worth the money
10
Phillip
4. dec. 2024
·
Overnattede 7 nætter
Our stay at the Savoy Le Grand was terrific. The hotel is modern and clean, and our spacious and well-appointed room (King Room Prestige). It is a short taxi ride from the airport, and most attractions are within 30-40 minutes walking distance. There are some nice restaurants and cafes around the hotel, which is also attached to a shopping mall
Our stay at the Savoy Le Grand was terrific. The hotel is modern and clean, and our spacious and well-appointed room (King Room Prestige). It is a short taxi ride from the airport, and most attractions are within 30-40 minutes walking distance. There are some nice restaurants and cafes around the hotel, which is also attached to a shopping mall
10
Imtiyaz
3. sep. 2025
·
Overnattede 4 nætter
Staff & breakfast was lovely and 10 minutes from airport
Staff & breakfast was lovely and 10 minutes from airport
10
Osama
5. jan. 2025
·
Overnattede 4 nætter
Professional staff, great pool view, amd within walkable distance to the major old city attractions.
Professional staff, great pool view, amd within walkable distance to the major old city attractions.
10
Indranil
25. apr. 2024
·
Overnattede 1 nat
Large property but a bit distant from the centre.
Large property but a bit distant from the centre.
10
Joshua
25. jan. 2026
·
Overnattede 2 nætter
I visited during the AFCON 2025 tournament in January, and interestingly, this was the same hotel the Super Eagles of Nigeria stayed in—they had checked out just a few hours before I arrived. The exterior of the hotel was a bit misleading at first; the frontage was quite busy with parked cars and taxis. However, once inside, the atmosphere changed completely. The lobby was spacious and welcoming, though it occasionally felt a little chilly. The pool area looked fantastic, but the weather was too cold to enjoy it. Breakfast was outstanding—truly one of the best I’ve had in recent times, both in quality and variety. My room was clean, comfortable, and well-maintained. The hotel’s location is a major plus. It sits right next to a mall, making it extremely convenient with plenty of dining options just steps away. It’s also within walking distance of many places, which made getting around very easy. It definitely looked like a good pick for a resort type experience when the weather (temperature) allows for it. In my time there, it was a bit quiet in the common areas due to the chilly temperature.
I visited during the AFCON 2025 tournament in January, and interestingly, this was the same hotel the Super Eagles of Nigeria stayed in—they had checked out just a few hours before I arrived. The exterior of the hotel was a bit misleading at first; the frontage was quite busy with parked cars and taxis. However, once inside, the atmosphere changed completely. The lobby was spacious and welcoming, though it occasionally felt a little chilly. The pool area looked fantastic, but the weather was too cold to enjoy it. Breakfast was outstanding—truly one of the best I’ve had in recent times, both in quality and variety. My room was clean, comfortable, and well-maintained. The hotel’s location is a major plus. It sits right next to a mall, making it extremely convenient with plenty of dining options just steps away. It’s also within walking distance of many places, which made getting around very easy. It definitely looked like a good pick for a resort type experience when the weather (temperature) allows for it. In my time there, it was a bit quiet in the common areas due to the chilly temperature.
10
Veronica
19. apr. 2025
·
Overnattede 4 nætter
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
8
Jaison
29. jul. 2024
·
Overnattede 3 nætter
Conveniently located right next to Menara mall and easy access to the Medina.
Conveniently located right next to Menara mall and easy access to the Medina.
8
Jane
28. okt. 2025
·
Overnattede 6 nætter
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
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Spisning
Morgenmadens variation og kvalitet får stor ros, men den samlede spiseoplevelse er blandet på grund af langsom eller uopmærksom service, middelmådig middag, begrænsede vegetariske muligheder, høje priser og regler, der begrænser mad eller alkohol udefra.
Relaterede gæsteanmeldelser
8
Nicholas
11. mar. 2025
·
Overnattede 1 nat
Decent place and good pool. Excellent breakfast
Decent place and good pool. Excellent breakfast
10
Michael
2. mar. 2025
·
Overnattede 3 nætter
Lovely big hotel, only 10 mins from the airport. Great facilities, indoor pool was great for the kids, shopping mall next door. Only negative is the breakfast service - there were far too few staff and they were clearly overworked - we waited an age to get anything. It's also a bit school-canteen like, which is poor for a 5 star hotel. Overall, very good - would recommend.
Lovely big hotel, only 10 mins from the airport. Great facilities, indoor pool was great for the kids, shopping mall next door. Only negative is the breakfast service - there were far too few staff and they were clearly overworked - we waited an age to get anything. It's also a bit school-canteen like, which is poor for a 5 star hotel. Overall, very good - would recommend.
4
Krishna Devi
27. sep. 2025
·
Overnattede 5 nætter
Not happy that there was not a full spread for breakfast and dinner. Very disappointed. Doesn’t matter if it’s busy season or not. Very less options for vegetarians which is no good.
Not happy that there was not a full spread for breakfast and dinner. Very disappointed. Doesn’t matter if it’s busy season or not. Very less options for vegetarians which is no good.
10
Scot
1. maj 2025
·
Overnattede 6 nætter
the staff were the greatest!!! the breakfast buffet was incredible! the room was perfect.
the staff were the greatest!!! the breakfast buffet was incredible! the room was perfect.
8
Marline
8. maj 2025
·
Overnattede 3 nætter
Beautiful pool and spa. Close to shopping. Very good buffet. Service is just ok but the facilities are very good. Staff not so friendly.
Beautiful pool and spa. Close to shopping. Very good buffet. Service is just ok but the facilities are very good. Staff not so friendly.
10
Joshua
25. jan. 2026
·
Overnattede 2 nætter
I visited during the AFCON 2025 tournament in January, and interestingly, this was the same hotel the Super Eagles of Nigeria stayed in—they had checked out just a few hours before I arrived. The exterior of the hotel was a bit misleading at first; the frontage was quite busy with parked cars and taxis. However, once inside, the atmosphere changed completely. The lobby was spacious and welcoming, though it occasionally felt a little chilly. The pool area looked fantastic, but the weather was too cold to enjoy it. Breakfast was outstanding—truly one of the best I’ve had in recent times, both in quality and variety. My room was clean, comfortable, and well-maintained. The hotel’s location is a major plus. It sits right next to a mall, making it extremely convenient with plenty of dining options just steps away. It’s also within walking distance of many places, which made getting around very easy. It definitely looked like a good pick for a resort type experience when the weather (temperature) allows for it. In my time there, it was a bit quiet in the common areas due to the chilly temperature.
I visited during the AFCON 2025 tournament in January, and interestingly, this was the same hotel the Super Eagles of Nigeria stayed in—they had checked out just a few hours before I arrived. The exterior of the hotel was a bit misleading at first; the frontage was quite busy with parked cars and taxis. However, once inside, the atmosphere changed completely. The lobby was spacious and welcoming, though it occasionally felt a little chilly. The pool area looked fantastic, but the weather was too cold to enjoy it. Breakfast was outstanding—truly one of the best I’ve had in recent times, both in quality and variety. My room was clean, comfortable, and well-maintained. The hotel’s location is a major plus. It sits right next to a mall, making it extremely convenient with plenty of dining options just steps away. It’s also within walking distance of many places, which made getting around very easy. It definitely looked like a good pick for a resort type experience when the weather (temperature) allows for it. In my time there, it was a bit quiet in the common areas due to the chilly temperature.
10
Veronica
19. apr. 2025
·
Overnattede 4 nætter
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
10
Inaqui
21. dec. 2025
·
Overnattede 1 nat
El restaurante malo y caro y no aceptan American Express y no te lo dicen , en recepción si te aceptan American y en el Restaurante no y se vuelven groseroa
El restaurante malo y caro y no aceptan American Express y no te lo dicen , en recepción si te aceptan American y en el Restaurante no y se vuelven groseroa
4
Manish Pankaj
6. maj 2025
·
Overnattede 3 nætter
Staff and Service at the hotel were awful. Same thoughts shared with 8 other guests who stayed at the hotel - Right from reception, to the waiters at the dining area. Food came cold, drinks came 30 minutes after ordering, with no apologies, waiters were rolling their eyes at the women in the group when they asked where there beverages and food was. Far from a 5* hotel - would struggle to even rate the service as 2*.
Staff and Service at the hotel were awful. Same thoughts shared with 8 other guests who stayed at the hotel - Right from reception, to the waiters at the dining area. Food came cold, drinks came 30 minutes after ordering, with no apologies, waiters were rolling their eyes at the women in the group when they asked where there beverages and food was. Far from a 5* hotel - would struggle to even rate the service as 2*.
8
Jane
28. okt. 2025
·
Overnattede 6 nætter
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Khadija
17. sep. 2026
·
Overnattede 2 nætter
Rigtig godt og trygt hotel
Rigtig godt og trygt hotel
10
Gagan
8. sep. 2026
·
Overnattede 7 nætter
Lækket stort hotel som ligger godt lidt uden for Medina. (ca 5-10 min i bil). Der ligger et shopping center lige op ad. jeg ville dog hold mig fra restauranterne som ligger rundt omkring (uden for) hotellet. Maden var ikke særligt god der. Mindede mere som en turist fælde. Men selve hotellet var lækkert.
Lækket stort hotel som ligger godt lidt uden for Medina. (ca 5-10 min i bil). Der ligger et shopping center lige op ad. jeg ville dog hold mig fra restauranterne som ligger rundt omkring (uden for) hotellet. Maden var ikke særligt god der. Mindede mere som en turist fælde. Men selve hotellet var lækkert.
10
Rehaf Alaa
14. jul. 2026
·
Overnattede 7 nætter
Alt var perfekt. Man kunne virkelig mærke personalet gjorde alt for at gøre en tilfreds og møde ens ønsker. Alt var så rent hele tiden, så god service og virkelig god mad.
Alt var perfekt. Man kunne virkelig mærke personalet gjorde alt for at gøre en tilfreds og møde ens ønsker. Alt var så rent hele tiden, så god service og virkelig god mad.
10
Kenan Samet
15. mar. 2026
·
Overnattede 5 nætter
Alt godt
Alt godt
4
Nabil
24. aug. 2025
·
Overnattede 5 nætter
Der var skimmelvækst på mit værelse, jeg gjorder personalet opmærksomme på dette. Jeg blev fik afvide at jeg ville få et nyt værelse, men det skete aldrig. Servicen var langt fra god, der gik 15-20 min før man fik hvad man efterspurgte.
Der var skimmelvækst på mit værelse, jeg gjorder personalet opmærksomme på dette. Jeg blev fik afvide at jeg ville få et nyt værelse, men det skete aldrig. Servicen var langt fra god, der gik 15-20 min før man fik hvad man efterspurgte.
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Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
december 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-11-04: 160.90170031640625USD
- 2026-11-05: 260.8992439316406USD
- 2026-11-06: 322.0232225429687USD
- 2026-11-07: 437.042245015625USD
- 2026-11-08: 238.7604250800781USD
- 2026-11-09: 238.79422136718748USD
- 2026-11-10: 238.18030416601562USD
- 2026-11-11: 236.19310997460934USD
- 2026-11-12: 239.0182699609375USD
- 2026-11-13: 245.60378663281247USD
- 2026-11-14: 235.93325484179687USD
- 2026-11-15: 183.48354777148435USD
- 2026-11-16: 181.2276155390625USD
- 2026-11-17: 181.2276155390625USD
- 2026-11-18: 181.2276155390625USD
- 2026-11-19: 200.53678999609375USD
- 2026-11-20: 200.43658666796873USD
- 2026-11-21: 200.43658666796873USD
- 2026-11-22: 200.43658666796873USD
- 2026-11-23: 194.34014539648436USD
- 2026-11-24: 200.43658666796873USD
- 2026-11-25: 200.53678999609375USD
- 2026-11-26: 217.5713385957031USD
- 2026-11-27: 190.8471350390625USD
- 2026-11-28: 190.8471350390625USD
- 2026-11-29: 171.34758800390622USD
- 2026-11-30: 171.6181301171875USD
- 2026-12-01: 171.343979859375USD
- 2026-12-02: 238.8764355175781USD
- 2026-12-03: 171.52794368554686USD
- 2026-12-04: 239.17517270312499USD
- 2026-12-05: 239.29540982421872USD
- 2026-12-06: 171.52794368554686USD
- 2026-12-07: 170.14274263671874USD
- 2026-12-08: 171.62814701367185USD
- 2026-12-09: 171.44779133203124USD
- 2026-12-10: 166.56787894335937USD
- 2026-12-11: 200.53678999609375USD
- 2026-12-12: 200.53678999609375USD
- 2026-12-13: 171.6181301171875USD
- 2026-12-14: 157.62974894726563USD
- 2026-12-15: 171.40557604101562USD
- 2026-12-16: 171.6181301171875USD
- 2026-12-17: 200.62697642773435USD
- 2026-12-18: 200.53678999609375USD
- 2026-12-19: 153.741870125USD
- 2026-12-20: 248.45035494335934USD
- 2026-12-21: 249.09528500585935USD
- 2026-12-22: 249.10531908398434USD
- 2026-12-23: 248.84477668554686USD
- 2026-12-24: 248.4117649785156USD
- 2026-12-25: 242.9251860410156USD
- 2026-12-26: 246.597504USD
- 2026-12-27: 1796.013251453125USD
- 2026-12-28: 314.0314229492187USD
- 2026-12-29: 2378.7764269374998USD
- 2026-12-30: NO DATA
- 2026-12-31: 457.50908405468743USD
- 2027-01-01: 457.50908405468743USD
- 2027-01-02: 390.15327284374996USD
- 2027-01-03: 236.74022495703122USD
- 2027-01-04: 181.3178019707031USD
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Lydisolerede gæsteværelser kan ikke garanteres
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Ét barn, i alderen 12 år eller derunder, kan overnatte gratis på forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Gebyr for lufthavnstransport: 20.00 EUR pr. køretøj (enkelt)
- Gebyr for ekstra seng: 55.0 EUR pr. dag
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Serviceydelser
Forretningscenter
Turistservice
Renseri
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Indendørs pool
Udendørs pool
Livemusik
Evening Entertainment
Pool (Indoor)
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Damprum
Massage
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Pakkede frokostkurve
Familierum
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi