Savoy Le Grand Hotel Marrakech
From
181 USD
a notte
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From
181 USD
a notte
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi ricreativi che includono 2 piscine coperte, 2 pi...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi ricreativi che includono 2 piscine coperte, 2 piscine all'aperto e un centro fitness. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e un salone di parrucchiere.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Pagando un supplemento, potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 e una navetta per il terminal delle navi da crociera.
Ristorazione
Puoi gustare gustose specialità da Le Metropole, uno dei 4 ristoranti ristoranti presso un hotel, specializzato in cucina internazionale; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera 24 ore su 24. Altrimenti puoi assaggiare gli stuzzichini preparati al bar/caffetteria. La sete si fa sentire? Per soddisfare la tua voglia di un drink, la struttura offre 4 bar/lounge e 3 bar a bordo piscina. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 10:30.
Camere
Rilassati in una delle 444 camere della struttura, complete di minibar e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera è dotato di set di cortesia gratuiti e bidet. I comfort includono telefoni, cassaforte (adatta a contenere un laptop) e accessori per la preparazione di caffè/tè.
Posizione
Soggiornando in Savoy Le Grand Hotel ti troverai nel cuore pulsante di Marrakesh, vicinissimo a Avenue Mohammed VI e a Centro Commerciale Menara Mall. Questo hotel di lusso dista 0,9 km da Giardini Menara e 4 km da Piazza Jemaa el-Fnaa.
Nelle vicinanze
Avenue Mohammed VI(0.1 miglia)
Centro Commerciale Menara Mall(0.2 miglia)
Place de la Jeunesse(0.4 miglia)
Giardini Menara(0.6 miglia)
Palais des Congrès(0.7 miglia)
Bab El Djedid(0.7 miglia)
Casinò di Marrakech(0.8 miglia)
Le Grand Casino de La Mamounia(0.8 miglia)
Royal Tennis Harti(0.9 miglia)
Giardino Harti(0.9 miglia)
Cyber Park(0.9 miglia)
Teatro Reale(1.1 miglia)
Moschea Koutoubia(1.1 miglia)
Place du 16 Novembre(1.4 miglia)
Grand Poste Gueliz(1.4 miglia)
L'aeroporto più comodo per raggiungere Savoy Le Grand Hotel è Aeroporto di Marrakech (RAK)(2.6 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Posizione
Avenue de la ménara BP 528, Marrakech, Marrakesh, Marocco
Avenue Mohammed VI (0.1 miglia)
Centro Commerciale Menara Mall (0.2 miglia)
Place de la Jeunesse (0.4 miglia)
Giardini Menara (0.6 miglia)
Palais des Congrès (0.7 miglia)
Bab El Djedid (0.7 miglia)
Opzioni camera
10
Camera Deluxe, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
463 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
12
Doppia Premium, 1 letto king, vista piscina (Prestige)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 3
Aria condizionataWi-Fi (gratuito)Bagno privato
10
Camera, 1 letto king, vista piscina (Prestige)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 3
463 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Camera Deluxe, 2 letti singoli
Dettagli della camera
2 Letti Singoli
Posti letto: 2
463 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
10
Suite Deluxe a une chambre-Vue Jardin
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 3
958 ft²
Aria condizionataWi-Fi (gratuito)Soggiorno separato
13
Suite Prestige a une chambre-Vue Piscine
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 3
958 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
8
Camera Premium con 2 letti singoli, 2 letti singoli, vista piscina
Dettagli della camera
2 Letti Singoli
Posti letto: 3
Aria condizionataWi-Fi (gratuito)Bagno privato
8
Camera, 2 letti singoli, vista piscina
Dettagli della camera
2 Letti Singoli
Posti letto: 3
463 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
9
Suite Superior, 1 camera da letto
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 3
958 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno
1
Suite Presidenziale
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 5
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
11
Suite Prestige a deux chambres - Vue Piscine
Dettagli della camera
1 Letto Singolo
Posti letto: 5
1390 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
Recensioni degli ospiti su Savoy Le Grand Hotel Marrakech
8.1
Molto buono
Sulla base di 3103 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
6%
In coppia
45%
Famiglia
20%
Gruppo
23%
In solitaria
3%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Dalle recensioni più recenti, il Savoy Le Grand Hotel Marrakech è apprezzato per la sua posizione comoda accanto al Menara Mall e per le sue belle aree piscina, mentre il feedback spesso sottolinea un servizio incostante, camere datate e lavori in corso o rumori fastidiosi.
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Cosa pensano gli ospiti
Dalle recensioni più recenti, il Savoy Le Grand Hotel Marrakech è apprezzato per la sua posizione comoda accanto al Menara Mall e per le sue belle aree piscina, mentre il feedback spesso sottolinea un servizio incostante, camere datate e lavori in corso o rumori fastidiosi.
I servizi sono generalmente impressionanti, anche se spesso è necessario un costo aggiuntivo per la spa e le piscine all'aperto possono essere fredde. La pulizia e la manutenzione variano da camere impeccabili a segnalazioni di odori, arredi rotti e ritardi nelle pulizie. La qualità della colazione è molto apprezzata, ma il servizio al ristorante e durante la colazione è ripetutamente descritto come lento o disattento. Aspettatevi un resort ben posizionato con ottimi servizi ma con risultati non sempre uniformi.
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Servizi
Sono evidenziate ampie aree piscina, tra cui un'opzione interna, e una palestra discreta, ma la spa/sauna in genere ha un costo aggiuntivo e le piscine all'aperto a volte sono fredde; alcuni menzionano la chiusura anticipata della piscina e occasionali lavori in corso.
Recensioni degli ospiti correlate
10
Ayesha N
4 ott 2025
·
Soggiorno di 5 notti
Savoy was amazing, the property was very well maintained and the staff provided stellar customer service. It was in a prime location making traveling to our tours very easy. The daily breakfast was such a nice touch the options were endless and very tasty. I would definitely recommend Savoy for your upcoming stay in Marakesh. One area of opportunity, the pool closed very early! Extended pool hours is highly recommended.
Savoy was amazing, the property was very well maintained and the staff provided stellar customer service. It was in a prime location making traveling to our tours very easy. The daily breakfast was such a nice touch the options were endless and very tasty. I would definitely recommend Savoy for your upcoming stay in Marakesh. One area of opportunity, the pool closed very early! Extended pool hours is highly recommended.
10
Michael
2 mar 2025
·
Soggiorno di 3 notti
Lovely big hotel, only 10 mins from the airport. Great facilities, indoor pool was great for the kids, shopping mall next door. Only negative is the breakfast service - there were far too few staff and they were clearly overworked - we waited an age to get anything. It's also a bit school-canteen like, which is poor for a 5 star hotel. Overall, very good - would recommend.
Lovely big hotel, only 10 mins from the airport. Great facilities, indoor pool was great for the kids, shopping mall next door. Only negative is the breakfast service - there were far too few staff and they were clearly overworked - we waited an age to get anything. It's also a bit school-canteen like, which is poor for a 5 star hotel. Overall, very good - would recommend.
6
Volker
25 feb 2025
·
Soggiorno di 3 notti
Small things make a 5 star hotel and this is where Savoy falls down. Tired looking guest rooms, poor room service not emptying bins etc., overpriced drinks, no towels in gym… pool and spa excellent but overall a 3-4 star experience at 5 star prices.
Small things make a 5 star hotel and this is where Savoy falls down. Tired looking guest rooms, poor room service not emptying bins etc., overpriced drinks, no towels in gym… pool and spa excellent but overall a 3-4 star experience at 5 star prices.
10
Charlotte
2 gen 2026
·
Soggiorno di 1 notte
Väldigt bra frukost. Rymlig fitness club,
Väldigt bra frukost. Rymlig fitness club,
6
Jonna
1 mar 2026
·
Soggiorno di 1 notte
The room and bed were comfortable. The breakfast was great. But I am only leaving 3 starts because they charge extra for the sauna. This is a problem as some people like to use saunas daily, not as a luxury. The pool use is included. Also, the hotel did not seem to work on common sense. They have weird rules and inconsistent communication. The receptionist told me that I dont need to bring a towel for the spa. I went to the spa and paid 250 dirhams for it. Then when I tried to leave, I got told that I cannot take the towel to my room. I only had dirty clothes. so they allowed me to walk to my room with a staff member, change into my own towel and hand the spa towel to the member of staff so they can take it back. I was told if I am half an hour late for checkout, I have to pay 50% of the cost of the next night. I think they should be more flexible. I was a tired, business traveller with long delays on my flight. I don't like the extra stress from pointless rules. Some of the staff seemed a bit hungry for tips, some were amazing and even refused tips.
The room and bed were comfortable. The breakfast was great. But I am only leaving 3 starts because they charge extra for the sauna. This is a problem as some people like to use saunas daily, not as a luxury. The pool use is included. Also, the hotel did not seem to work on common sense. They have weird rules and inconsistent communication. The receptionist told me that I dont need to bring a towel for the spa. I went to the spa and paid 250 dirhams for it. Then when I tried to leave, I got told that I cannot take the towel to my room. I only had dirty clothes. so they allowed me to walk to my room with a staff member, change into my own towel and hand the spa towel to the member of staff so they can take it back. I was told if I am half an hour late for checkout, I have to pay 50% of the cost of the next night. I think they should be more flexible. I was a tired, business traveller with long delays on my flight. I don't like the extra stress from pointless rules. Some of the staff seemed a bit hungry for tips, some were amazing and even refused tips.
4
andreas
26 gen 2026
·
Soggiorno di 2 notti
Not optimal spa not free
Not optimal spa not free
8
Christopher
12 nov 2024
·
Soggiorno di 3 notti
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
10
Andrew
22 apr 2025
·
Soggiorno di 1 notte
Great hotel. Very helpful staff. Great facilities, excellent gym.
Great hotel. Very helpful staff. Great facilities, excellent gym.
10
REGINA
17 apr 2024
·
Soggiorno di 2 notti
Fantastic hotel , the pools amazing !! Dinner buffet by the pool with singer was fantastic I really recommend this hotel !! Connect with nice shopping
Fantastic hotel , the pools amazing !! Dinner buffet by the pool with singer was fantastic I really recommend this hotel !! Connect with nice shopping
8
Jane
28 ott 2025
·
Soggiorno di 6 notti
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
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Pulizia
Feedback contrastanti: molti hanno trovato le camere molto pulite, mentre altri hanno segnalato odori, capelli, parassiti e pulizie discontinue, nonché problemi di manutenzione come perdite o serrature difettose.
Recensioni degli ospiti correlate
2
Obaid
24 gen 2025
·
Soggiorno di 2 notti
Shower was dripping water, unable to take proper shower. I complained but no one came to fix the issue.
Shower was dripping water, unable to take proper shower. I complained but no one came to fix the issue.
10
Katja
16 nov 2025
·
Soggiorno di 1 notte
Zimmer war perfekt. Sauber. Grosszügig. Service sehr gut.
Zimmer war perfekt. Sauber. Grosszügig. Service sehr gut.
10
ghada
9 set 2025
·
Soggiorno di 5 notti
Very clean
Very clean
2
Anna
21 feb 2026
·
Soggiorno di 3 notti
Our room was falling to pieces. The safe didn’t work. The door locks didn’t work. We didn’t get fresh towels or loo roll. The breakfast service was so hit and miss. The facilities were lovely but so so let down by staff who didn’t care and very poor basic maintenance.
Our room was falling to pieces. The safe didn’t work. The door locks didn’t work. We didn’t get fresh towels or loo roll. The breakfast service was so hit and miss. The facilities were lovely but so so let down by staff who didn’t care and very poor basic maintenance.
2
Nino
6 gen 2026
·
Soggiorno di 3 notti
Savoy is probably the worst 5 star hotel I have been too after traveling to 124 countries. It’s dirty, outdated, rude service and noisy. The breakfast was the dirtiest part after the rooms. It was curly hair all over the bathrooms (we had a suite) They ignored mid stay cleaning - we had to complain to even get new towels. We also found 2 dead cockroaches under the bed. This is not a 5 star hotel.
Savoy is probably the worst 5 star hotel I have been too after traveling to 124 countries. It’s dirty, outdated, rude service and noisy. The breakfast was the dirtiest part after the rooms. It was curly hair all over the bathrooms (we had a suite) They ignored mid stay cleaning - we had to complain to even get new towels. We also found 2 dead cockroaches under the bed. This is not a 5 star hotel.
8
Moheeni
3 gen 2025
·
Soggiorno di 5 notti
Great hotel and staff are very kind and helpful. However I don’t think it’s as clean as it should be.
Great hotel and staff are very kind and helpful. However I don’t think it’s as clean as it should be.
8
Marta
6 apr 2025
·
Soggiorno di 1 notte
We chose this hotel to be closer to the airport before our flight home, and to relax by the pool. We booked 3 rooms. Sadly: the rooms were noisy (not soundproofed), you could hear every word/step in the corridors and in the rooms above us, at night. The bathrooms had bits of hair, loose grouting, dirty light switches and even an old toilet seat screw on the floor! The drinks service was very slow. The check-out is at 12pm but our key cards were disabled at 11:30 so we couldn't shower/pack or change. The long walk back to reception, queueing, loading up a key card, and back to the room took 20mins. At 12:02 they phoned our room warning us we'd be charged if we didn't leave by 12:30!? Staff not interested in the disabled key cards at all. It did not feel like a 5-star hotel...
We chose this hotel to be closer to the airport before our flight home, and to relax by the pool. We booked 3 rooms. Sadly: the rooms were noisy (not soundproofed), you could hear every word/step in the corridors and in the rooms above us, at night. The bathrooms had bits of hair, loose grouting, dirty light switches and even an old toilet seat screw on the floor! The drinks service was very slow. The check-out is at 12pm but our key cards were disabled at 11:30 so we couldn't shower/pack or change. The long walk back to reception, queueing, loading up a key card, and back to the room took 20mins. At 12:02 they phoned our room warning us we'd be charged if we didn't leave by 12:30!? Staff not interested in the disabled key cards at all. It did not feel like a 5-star hotel...
10
Najat
16 nov 2025
·
Soggiorno di 1 notte
Super hôtel ! Propre, la chambre est spacieuse, insonorisée. Très bon petit déjeuner. Le personnel est vraiment bien. L'emplacement est bien. J'ai passé un très bon séjour. Je compte revenir avec ma famille. Je recommande !
Super hôtel ! Propre, la chambre est spacieuse, insonorisée. Très bon petit déjeuner. Le personnel est vraiment bien. L'emplacement est bien. J'ai passé un très bon séjour. Je compte revenir avec ma famille. Je recommande !
4
Ithsham
12 nov 2024
·
Soggiorno di 1 notte
The rooms aren’t clean they very old fashion the room stinks and the to thinly has couple Chanel’s no YouTube or Netflix
The rooms aren’t clean they very old fashion the room stinks and the to thinly has couple Chanel’s no YouTube or Netflix
4
Giandomenico
5 gen 2023
·
Soggiorno di 19.361 notti
5 stelle forse negli anni '60, oggi vale al max 3 stelle. Troppo grande da gestire, il controllo sulla struttura é chiaramente sfuggito di mano. Servizio bar praticamente inesistente, pulizia stanza insufficiente, minibar non riempito, asciugamani e carta igienica da cercarseli da soli per l‘albergo, doccia nella vasca da bagno con tendina, i prezzi, come in tutto il Marocco, da furto con destrezza ed in continua crescita (delle birre anche nel corso della stessa giornata), cambio e bancomat ci sono ma non sono funzionanti, é l‘unico albergo a Marrakesh che non ha taxi davanti in attesa. Uniche note positive la colazione molto abbondante ed il personale gentile nella sala colazione. La sensazione che si ha, come in tutto il Marocco, é che si viene considerati come „dollaro“ ambulante da sfruttare e non come ospite da servire.
5 stelle forse negli anni '60, oggi vale al max 3 stelle. Troppo grande da gestire, il controllo sulla struttura é chiaramente sfuggito di mano. Servizio bar praticamente inesistente, pulizia stanza insufficiente, minibar non riempito, asciugamani e carta igienica da cercarseli da soli per l‘albergo, doccia nella vasca da bagno con tendina, i prezzi, come in tutto il Marocco, da furto con destrezza ed in continua crescita (delle birre anche nel corso della stessa giornata), cambio e bancomat ci sono ma non sono funzionanti, é l‘unico albergo a Marrakesh che non ha taxi davanti in attesa. Uniche note positive la colazione molto abbondante ed il personale gentile nella sala colazione. La sensazione che si ha, come in tutto il Marocco, é che si viene considerati come „dollaro“ ambulante da sfruttare e non come ospite da servire.
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Camere
Le camere sono spesso spaziose e confortevoli, con alcune ristrutturate, ma molte appaiono datate. L'aria condizionata può essere debole o disattivata stagionalmente, il rumore dai corridoi o dalle aree piscina è comune e il Wi-Fi in camera è occasionalmente inaffidabile; si verificano errori di prenotazione.
Recensioni degli ospiti correlate
8
Marline
18 apr 2025
·
I love our stay at Savoy. I used the spa which was awesome. The restaurant was just ok. The service was slow. We waited for 15 minutes and still no waiter came to get our order. I had to get up and looked for someone to attend to us. Breakfast was wonderful. Lots of variety. But staff was just ok. Not too attentive and had to get up to get myself water etc. WiFi is only good at the lobby. Hardly get any wifi in the room. Being in close proximity to the mall and outside restaurants were a plus. Great and safe location.
I love our stay at Savoy. I used the spa which was awesome. The restaurant was just ok. The service was slow. We waited for 15 minutes and still no waiter came to get our order. I had to get up and looked for someone to attend to us. Breakfast was wonderful. Lots of variety. But staff was just ok. Not too attentive and had to get up to get myself water etc. WiFi is only good at the lobby. Hardly get any wifi in the room. Being in close proximity to the mall and outside restaurants were a plus. Great and safe location.
4
RAMY
7 ott 2025
·
Soggiorno di 4 notti
Rooms are bad and be careful they give you different room from your original booking
Rooms are bad and be careful they give you different room from your original booking
10
Robert
20 gen 2025
·
Soggiorno di 1 notte
The perfect modern hotel 5 minutes from the airport! Large, modern rooms with comfortable beds. Highly recommend this hotel: midway between The Medina & RAK.
The perfect modern hotel 5 minutes from the airport! Large, modern rooms with comfortable beds. Highly recommend this hotel: midway between The Medina & RAK.
6
Rajesh
31 mar 2025
·
Soggiorno di 4 notti
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
6
Andrew
23 feb 2026
·
Soggiorno di 4 notti
Great sized room. Good amenities, service was on the slow side and there was major building work happening which we were not aware of before we arrived.
Great sized room. Good amenities, service was on the slow side and there was major building work happening which we were not aware of before we arrived.
8
Christopher
12 nov 2024
·
Soggiorno di 3 notti
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
4
Ari
27 feb 2026
·
Soggiorno di 3 notti
room looks basic, with old and tired furniture. Not what is expected from a 5 star hotel. Air conditioning is off, because it's "winter", even though it was 28 degrees and the pool area is very noisy due to the hotel being extended which made it look like a building site!
room looks basic, with old and tired furniture. Not what is expected from a 5 star hotel. Air conditioning is off, because it's "winter", even though it was 28 degrees and the pool area is very noisy due to the hotel being extended which made it look like a building site!
8
Marta
6 apr 2025
·
Soggiorno di 1 notte
We chose this hotel to be closer to the airport before our flight home, and to relax by the pool. We booked 3 rooms. Sadly: the rooms were noisy (not soundproofed), you could hear every word/step in the corridors and in the rooms above us, at night. The bathrooms had bits of hair, loose grouting, dirty light switches and even an old toilet seat screw on the floor! The drinks service was very slow. The check-out is at 12pm but our key cards were disabled at 11:30 so we couldn't shower/pack or change. The long walk back to reception, queueing, loading up a key card, and back to the room took 20mins. At 12:02 they phoned our room warning us we'd be charged if we didn't leave by 12:30!? Staff not interested in the disabled key cards at all. It did not feel like a 5-star hotel...
We chose this hotel to be closer to the airport before our flight home, and to relax by the pool. We booked 3 rooms. Sadly: the rooms were noisy (not soundproofed), you could hear every word/step in the corridors and in the rooms above us, at night. The bathrooms had bits of hair, loose grouting, dirty light switches and even an old toilet seat screw on the floor! The drinks service was very slow. The check-out is at 12pm but our key cards were disabled at 11:30 so we couldn't shower/pack or change. The long walk back to reception, queueing, loading up a key card, and back to the room took 20mins. At 12:02 they phoned our room warning us we'd be charged if we didn't leave by 12:30!? Staff not interested in the disabled key cards at all. It did not feel like a 5-star hotel...
10
ROBIN
31 mar 2025
·
Soggiorno di 1 notte
Great hotel! Some rooms are renovated, so ask for those rooms
Great hotel! Some rooms are renovated, so ask for those rooms
10
Veronica
19 apr 2025
·
Soggiorno di 4 notti
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
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Servizio
Il servizio è incostante: numerosi ospiti segnalano risposte lente, interazioni brusche alla reception, politiche rigide o confuse (cibo/alcol esterni, disattivazione anticipata della chiave) e un scarso follow-up, anche se altri lodano uno staff accogliente e disponibile.
Recensioni degli ospiti correlate
6
Irina
17 lug 2024
·
Soggiorno di 4 notti
We travelled through Morocco for 9 days before arriving to Savoy. It was an only hotel where we had very cold welcome and we had difficulty getting help with luggage. We had a nice suite, but my daughter’s bed was not ready. It took 3 separate visits of different people and 1.5 hrs to get the bed ready. We had no room service for 2 days at all and day 3 the lady knocked on the door and asked me if we needed anything. The room was cleaned on day 4 but there was only one clean towel left after cleaning when 3 of us returned from the pool. The highlight of the hotel is the location as it’s very walkable with plenty of choices to eat. The breakfast is very nice but again the service is not. If you have to ask for something from staff it takes forever to arrive. The amenities at the hotel are nice but the level of service is not good.
We travelled through Morocco for 9 days before arriving to Savoy. It was an only hotel where we had very cold welcome and we had difficulty getting help with luggage. We had a nice suite, but my daughter’s bed was not ready. It took 3 separate visits of different people and 1.5 hrs to get the bed ready. We had no room service for 2 days at all and day 3 the lady knocked on the door and asked me if we needed anything. The room was cleaned on day 4 but there was only one clean towel left after cleaning when 3 of us returned from the pool. The highlight of the hotel is the location as it’s very walkable with plenty of choices to eat. The breakfast is very nice but again the service is not. If you have to ask for something from staff it takes forever to arrive. The amenities at the hotel are nice but the level of service is not good.
8
Vanessa
7 ott 2025
·
Soggiorno di 4 notti
Lovely hotel with good facilities and good choice of restaurants, also good location. But unfortunately staff were not very friendly or helpful and service was not good.
Lovely hotel with good facilities and good choice of restaurants, also good location. But unfortunately staff were not very friendly or helpful and service was not good.
10
Shereen
24 lug 2023
·
Amazing hotel. The staff is so welcoming and kind. The rooms are clean. 10/10, would stay here again.
Amazing hotel. The staff is so welcoming and kind. The rooms are clean. 10/10, would stay here again.
6
Rajesh
31 mar 2025
·
Soggiorno di 4 notti
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
2
Karolina
6 feb 2026
·
Soggiorno di 1 notte
Upon arrival at the hotel with a confirmed reservation and proof of payment, I was told they no longer collaborate with Hotels.com. Despite showing my confirmation, they refused to honor it and forced me to book a new room. As a result, I had to pay twice, costing me an extra €260 per night.
Upon arrival at the hotel with a confirmed reservation and proof of payment, I was told they no longer collaborate with Hotels.com. Despite showing my confirmation, they refused to honor it and forced me to book a new room. As a result, I had to pay twice, costing me an extra €260 per night.
8
Reyadh
17 lug 2024
·
Soggiorno di 4 notti
Hotel overall is nice but the service “room service very slow”
Hotel overall is nice but the service “room service very slow”
8
Blanca
4 nov 2025
·
Soggiorno di 4 notti
Our stay at the hotel was great! The property was clean and well-maintained, and the staff were very attentive to all our needs. We noticed that some upgrades and expansions were being made to the building, but there was no noise or disruption during our stay. Having tea available in the lobby throughout the day was also a lovely touch that made our visit even more enjoyable.
Our stay at the hotel was great! The property was clean and well-maintained, and the staff were very attentive to all our needs. We noticed that some upgrades and expansions were being made to the building, but there was no noise or disruption during our stay. Having tea available in the lobby throughout the day was also a lovely touch that made our visit even more enjoyable.
2
Ashley
3 set 2023
·
Soggiorno di 5 notti
Fatima (Guest relations)was fantastic. 5 star rating. Just started working here. Assim was very helpful. Door staff was friendly. Breakfast staff was nice. Room cleaners very good. Made my birthday special. Reception was terrible. I bought a pool view room. They downgraded me to the other side so was facing the garden. We complained and asked for a dinner meal voucher. We was told no. 30 minutes later, we was told the room I paid for I could have it. By that time we had unpacked and was not moving room. Management and reception staff this is not how you deal with clients. I fly to 20 countries a year, so I’m often in hotels. Then when we checked out, the reception argued about our late check out status when part of Expedia we had it and it was supposed to be on our booking. Then to be allowed to leave the hotel, they have to give you a card. Our we in a prison?! Also, whilst in the lobby. A Z list football team stands where I am then I was told to move so they could take a photo. There was staff members that did a good job but overall service was poor from front desk and management regarding what we was entitled to with Expedia benefits. My room was downgraded instead of upgraded so that and bad service from reception and management is the reason for the poor rating.
Fatima (Guest relations)was fantastic. 5 star rating. Just started working here. Assim was very helpful. Door staff was friendly. Breakfast staff was nice. Room cleaners very good. Made my birthday special. Reception was terrible. I bought a pool view room. They downgraded me to the other side so was facing the garden. We complained and asked for a dinner meal voucher. We was told no. 30 minutes later, we was told the room I paid for I could have it. By that time we had unpacked and was not moving room. Management and reception staff this is not how you deal with clients. I fly to 20 countries a year, so I’m often in hotels. Then when we checked out, the reception argued about our late check out status when part of Expedia we had it and it was supposed to be on our booking. Then to be allowed to leave the hotel, they have to give you a card. Our we in a prison?! Also, whilst in the lobby. A Z list football team stands where I am then I was told to move so they could take a photo. There was staff members that did a good job but overall service was poor from front desk and management regarding what we was entitled to with Expedia benefits. My room was downgraded instead of upgraded so that and bad service from reception and management is the reason for the poor rating.
8
Craig
27 lug 2024
·
Soggiorno di 3 notti
The hotel is very well-located, and the pool and outside area is very nice. However, the front desk staff is terrible. Rude and with an attitude. We speak French and Moroccan Dereja so it’s not a cultural issue. The food was plain. The rooms are overpriced for what you get. We knew it was not La Moumania, but still… overpriced.
The hotel is very well-located, and the pool and outside area is very nice. However, the front desk staff is terrible. Rude and with an attitude. We speak French and Moroccan Dereja so it’s not a cultural issue. The food was plain. The rooms are overpriced for what you get. We knew it was not La Moumania, but still… overpriced.
4
Manish Pankaj
6 mag 2025
·
Soggiorno di 3 notti
Staff and Service at the hotel were awful. Same thoughts shared with 8 other guests who stayed at the hotel - Right from reception, to the waiters at the dining area. Food came cold, drinks came 30 minutes after ordering, with no apologies, waiters were rolling their eyes at the women in the group when they asked where there beverages and food was. Far from a 5* hotel - would struggle to even rate the service as 2*.
Staff and Service at the hotel were awful. Same thoughts shared with 8 other guests who stayed at the hotel - Right from reception, to the waiters at the dining area. Food came cold, drinks came 30 minutes after ordering, with no apologies, waiters were rolling their eyes at the women in the group when they asked where there beverages and food was. Far from a 5* hotel - would struggle to even rate the service as 2*.
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Posizione
Eccellente per l'accesso al Menara Mall, ai ristoranti e ai trasporti; a breve distanza in auto dall'aeroporto e raggiungibile a piedi o con un breve taxi per la Medina e i luoghi di interesse. Alcuni ospiti menzionano rumori nella zona o nella vita notturna.
Recensioni degli ospiti correlate
8
Maria Lorena
29 ago 2025
·
Soggiorno di 1 notte
The hotel is super clean and the breakfast options excellent . Ir felt overpriced. The location was rather loud (next to a night club, fast food restaurant and a mall)
The hotel is super clean and the breakfast options excellent . Ir felt overpriced. The location was rather loud (next to a night club, fast food restaurant and a mall)
10
VASSILIOS
18 mar 2025
·
Soggiorno di 3 notti
Excellent location Excellent service Excellent location worth the money
Excellent location Excellent service Excellent location worth the money
10
Phillip
4 dic 2024
·
Soggiorno di 7 notti
Our stay at the Savoy Le Grand was terrific. The hotel is modern and clean, and our spacious and well-appointed room (King Room Prestige). It is a short taxi ride from the airport, and most attractions are within 30-40 minutes walking distance. There are some nice restaurants and cafes around the hotel, which is also attached to a shopping mall
Our stay at the Savoy Le Grand was terrific. The hotel is modern and clean, and our spacious and well-appointed room (King Room Prestige). It is a short taxi ride from the airport, and most attractions are within 30-40 minutes walking distance. There are some nice restaurants and cafes around the hotel, which is also attached to a shopping mall
10
Imtiyaz
3 set 2025
·
Soggiorno di 4 notti
Staff & breakfast was lovely and 10 minutes from airport
Staff & breakfast was lovely and 10 minutes from airport
10
Osama
5 gen 2025
·
Soggiorno di 4 notti
Professional staff, great pool view, amd within walkable distance to the major old city attractions.
Professional staff, great pool view, amd within walkable distance to the major old city attractions.
10
Indranil
25 apr 2024
·
Soggiorno di 1 notte
Large property but a bit distant from the centre.
Large property but a bit distant from the centre.
10
Joshua
25 gen 2026
·
Soggiorno di 2 notti
I visited during the AFCON 2025 tournament in January, and interestingly, this was the same hotel the Super Eagles of Nigeria stayed in—they had checked out just a few hours before I arrived. The exterior of the hotel was a bit misleading at first; the frontage was quite busy with parked cars and taxis. However, once inside, the atmosphere changed completely. The lobby was spacious and welcoming, though it occasionally felt a little chilly. The pool area looked fantastic, but the weather was too cold to enjoy it. Breakfast was outstanding—truly one of the best I’ve had in recent times, both in quality and variety. My room was clean, comfortable, and well-maintained. The hotel’s location is a major plus. It sits right next to a mall, making it extremely convenient with plenty of dining options just steps away. It’s also within walking distance of many places, which made getting around very easy. It definitely looked like a good pick for a resort type experience when the weather (temperature) allows for it. In my time there, it was a bit quiet in the common areas due to the chilly temperature.
I visited during the AFCON 2025 tournament in January, and interestingly, this was the same hotel the Super Eagles of Nigeria stayed in—they had checked out just a few hours before I arrived. The exterior of the hotel was a bit misleading at first; the frontage was quite busy with parked cars and taxis. However, once inside, the atmosphere changed completely. The lobby was spacious and welcoming, though it occasionally felt a little chilly. The pool area looked fantastic, but the weather was too cold to enjoy it. Breakfast was outstanding—truly one of the best I’ve had in recent times, both in quality and variety. My room was clean, comfortable, and well-maintained. The hotel’s location is a major plus. It sits right next to a mall, making it extremely convenient with plenty of dining options just steps away. It’s also within walking distance of many places, which made getting around very easy. It definitely looked like a good pick for a resort type experience when the weather (temperature) allows for it. In my time there, it was a bit quiet in the common areas due to the chilly temperature.
10
Veronica
19 apr 2025
·
Soggiorno di 4 notti
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
8
Jaison
29 lug 2024
·
Soggiorno di 3 notti
Conveniently located right next to Menara mall and easy access to the Medina.
Conveniently located right next to Menara mall and easy access to the Medina.
8
Jane
28 ott 2025
·
Soggiorno di 6 notti
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
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Ristorazione
La varietà e la qualità della colazione ricevono molti elogi, ma l'esperienza culinaria complessiva è contrastante a causa di un servizio lento o disattento, cene mediocri, opzioni vegetariane limitate, prezzi elevati e regole che limitano il cibo o l'alcol esterni.
Recensioni degli ospiti correlate
8
Nicholas
11 mar 2025
·
Soggiorno di 1 notte
Decent place and good pool. Excellent breakfast
Decent place and good pool. Excellent breakfast
10
Michael
2 mar 2025
·
Soggiorno di 3 notti
Lovely big hotel, only 10 mins from the airport. Great facilities, indoor pool was great for the kids, shopping mall next door. Only negative is the breakfast service - there were far too few staff and they were clearly overworked - we waited an age to get anything. It's also a bit school-canteen like, which is poor for a 5 star hotel. Overall, very good - would recommend.
Lovely big hotel, only 10 mins from the airport. Great facilities, indoor pool was great for the kids, shopping mall next door. Only negative is the breakfast service - there were far too few staff and they were clearly overworked - we waited an age to get anything. It's also a bit school-canteen like, which is poor for a 5 star hotel. Overall, very good - would recommend.
4
Krishna Devi
27 set 2025
·
Soggiorno di 5 notti
Not happy that there was not a full spread for breakfast and dinner. Very disappointed. Doesn’t matter if it’s busy season or not. Very less options for vegetarians which is no good.
Not happy that there was not a full spread for breakfast and dinner. Very disappointed. Doesn’t matter if it’s busy season or not. Very less options for vegetarians which is no good.
10
Scot
1 mag 2025
·
Soggiorno di 6 notti
the staff were the greatest!!! the breakfast buffet was incredible! the room was perfect.
the staff were the greatest!!! the breakfast buffet was incredible! the room was perfect.
8
Marline
8 mag 2025
·
Soggiorno di 3 notti
Beautiful pool and spa. Close to shopping. Very good buffet. Service is just ok but the facilities are very good. Staff not so friendly.
Beautiful pool and spa. Close to shopping. Very good buffet. Service is just ok but the facilities are very good. Staff not so friendly.
10
Joshua
25 gen 2026
·
Soggiorno di 2 notti
I visited during the AFCON 2025 tournament in January, and interestingly, this was the same hotel the Super Eagles of Nigeria stayed in—they had checked out just a few hours before I arrived. The exterior of the hotel was a bit misleading at first; the frontage was quite busy with parked cars and taxis. However, once inside, the atmosphere changed completely. The lobby was spacious and welcoming, though it occasionally felt a little chilly. The pool area looked fantastic, but the weather was too cold to enjoy it. Breakfast was outstanding—truly one of the best I’ve had in recent times, both in quality and variety. My room was clean, comfortable, and well-maintained. The hotel’s location is a major plus. It sits right next to a mall, making it extremely convenient with plenty of dining options just steps away. It’s also within walking distance of many places, which made getting around very easy. It definitely looked like a good pick for a resort type experience when the weather (temperature) allows for it. In my time there, it was a bit quiet in the common areas due to the chilly temperature.
I visited during the AFCON 2025 tournament in January, and interestingly, this was the same hotel the Super Eagles of Nigeria stayed in—they had checked out just a few hours before I arrived. The exterior of the hotel was a bit misleading at first; the frontage was quite busy with parked cars and taxis. However, once inside, the atmosphere changed completely. The lobby was spacious and welcoming, though it occasionally felt a little chilly. The pool area looked fantastic, but the weather was too cold to enjoy it. Breakfast was outstanding—truly one of the best I’ve had in recent times, both in quality and variety. My room was clean, comfortable, and well-maintained. The hotel’s location is a major plus. It sits right next to a mall, making it extremely convenient with plenty of dining options just steps away. It’s also within walking distance of many places, which made getting around very easy. It definitely looked like a good pick for a resort type experience when the weather (temperature) allows for it. In my time there, it was a bit quiet in the common areas due to the chilly temperature.
10
Veronica
19 apr 2025
·
Soggiorno di 4 notti
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk. The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. "Paul" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.
10
Inaqui
21 dic 2025
·
Soggiorno di 1 notte
El restaurante malo y caro y no aceptan American Express y no te lo dicen , en recepción si te aceptan American y en el Restaurante no y se vuelven groseroa
El restaurante malo y caro y no aceptan American Express y no te lo dicen , en recepción si te aceptan American y en el Restaurante no y se vuelven groseroa
4
Manish Pankaj
6 mag 2025
·
Soggiorno di 3 notti
Staff and Service at the hotel were awful. Same thoughts shared with 8 other guests who stayed at the hotel - Right from reception, to the waiters at the dining area. Food came cold, drinks came 30 minutes after ordering, with no apologies, waiters were rolling their eyes at the women in the group when they asked where there beverages and food was. Far from a 5* hotel - would struggle to even rate the service as 2*.
Staff and Service at the hotel were awful. Same thoughts shared with 8 other guests who stayed at the hotel - Right from reception, to the waiters at the dining area. Food came cold, drinks came 30 minutes after ordering, with no apologies, waiters were rolling their eyes at the women in the group when they asked where there beverages and food was. Far from a 5* hotel - would struggle to even rate the service as 2*.
8
Jane
28 ott 2025
·
Soggiorno di 6 notti
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious. Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard. Pool area is fantastic, as is the indoor pool. We enjoyed both! Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.
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8
Giacomo
17 mar 2026
·
Soggiorno di 2 notti
Lavori in corso causano rumori durante il giorno nella zona ingresso/piscina. L'acqua calda per gli infusi a colazione sa di cloro. Per il resto abbastanza bello e piacevole.
Lavori in corso causano rumori durante il giorno nella zona ingresso/piscina. L'acqua calda per gli infusi a colazione sa di cloro. Per il resto abbastanza bello e piacevole.
4
NATASCIA
19 apr 2025
·
Soggiorno di 3 notti
Struttura mediocre. Personale incompetente e maleducato. Servizi inesistenti.
Struttura mediocre. Personale incompetente e maleducato. Servizi inesistenti.
6
Elham
3 settimane fa
·
Soggiorno di 3 notti
Helt ok hotell men ikke 5 stjerner. Slitte rom manglet bade kåpe og tøfler. Men slitte rom og bråktere pga bygging når det bli sagt på telefon det var ferdig.
Helt ok hotell men ikke 5 stjerner. Slitte rom manglet bade kåpe og tøfler. Men slitte rom og bråktere pga bygging når det bli sagt på telefon det var ferdig.
8
Johannes
3 settimane fa
·
Soggiorno di 9 notti
Keurig hotel met goed onderhouden kamer. Winst valt er nog zeker te halen. In de badkamer zou een klein plateau helpen om de zeep / shampoo op te zetten. Nu moet je alles op de grond zetten. Verder valt er nog veel winst te halen qua efficiency tijdens het ontbijt. Dagelijks moesten we zo'n 3 keer vragen om een theelepeltje. Dit ligt nergens en als je erom vraagt, wordt gezegd dat ze het komen brengen, alleen wordt die belofte niet altijd nagekomen. De intentie is goed, maar het kan beter. Verder echt een fijn hotel, goede ligging en goed onderhouden.
Keurig hotel met goed onderhouden kamer. Winst valt er nog zeker te halen. In de badkamer zou een klein plateau helpen om de zeep / shampoo op te zetten. Nu moet je alles op de grond zetten. Verder valt er nog veel winst te halen qua efficiency tijdens het ontbijt. Dagelijks moesten we zo'n 3 keer vragen om een theelepeltje. Dit ligt nergens en als je erom vraagt, wordt gezegd dat ze het komen brengen, alleen wordt die belofte niet altijd nagekomen. De intentie is goed, maar het kan beter. Verder echt een fijn hotel, goede ligging en goed onderhouden.
6
Veronica
3 settimane fa
·
Soggiorno di 1 notte
The pros to the property were the nice restaurants and swimming pool, also valet service for taxis, and luggage. The room itself was designed poorly - no desk surface or chair (really bad for working), the bed was comfortable though and it had a nice balcony, and there was a great breakfast buffet, however there was no deadbolt lock at the top of the door, no lock on the balcony, no plug in the bathroom, stained furniture and towels, and noise easily carried in from the hallways.
The pros to the property were the nice restaurants and swimming pool, also valet service for taxis, and luggage. The room itself was designed poorly - no desk surface or chair (really bad for working), the bed was comfortable though and it had a nice balcony, and there was a great breakfast buffet, however there was no deadbolt lock at the top of the door, no lock on the balcony, no plug in the bathroom, stained furniture and towels, and noise easily carried in from the hallways.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 18:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-04: 261.6364548034058USD
- 2026-11-05: 303.54397098513795USD
- 2026-11-06: 320.85154368338016USD
- 2026-11-07: 435.4520703841553USD
- 2026-11-08: 237.89169722758487USD
- 2026-11-09: 237.9253705471802USD
- 2026-11-10: 237.3136870787201USD
- 2026-11-11: 235.3337232771149USD
- 2026-11-12: 238.1486039419556USD
- 2026-11-13: 244.71015926531985USD
- 2026-11-14: 235.07481362507633USD
- 2026-11-15: 182.81594438465882USD
- 2026-11-16: 180.5682203432007USD
- 2026-11-17: 180.5682203432007USD
- 2026-11-18: 180.5682203432007USD
- 2026-11-19: 199.80713852700808USD
- 2026-11-20: 199.70729978787233USD
- 2026-11-21: 199.70729978787233USD
- 2026-11-22: 199.70729978787233USD
- 2026-11-23: 193.63304036805727USD
- 2026-11-24: 199.70729978787233USD
- 2026-11-25: 199.80713852700808USD
- 2026-11-26: 216.77970706095888USD
- 2026-11-27: 190.15273930023196USD
- 2026-11-28: 190.15273930023196USD
- 2026-11-29: 170.72414120736696USD
- 2026-11-30: 170.9936989553833USD
- 2026-12-01: 170.72054619104006USD
- 2026-12-02: 238.00728556205752USD
- 2026-12-03: 170.90384066633607USD
- 2026-12-04: 238.30493579479983USD
- 2026-12-05: 238.42473543411256USD
- 2026-12-06: 170.90384066633607USD
- 2026-12-07: 169.5236796601868USD
- 2026-12-08: 171.00367940547181USD
- 2026-12-09: 170.8239799465027USD
- 2026-12-10: 165.96182307911684USD
- 2026-12-11: 199.80713852700808USD
- 2026-12-12: 199.80713852700808USD
- 2026-12-13: 170.9936989553833USD
- 2026-12-14: 157.05621439585877USD
- 2026-12-15: 170.78191825547793USD
- 2026-12-16: 170.9936989553833USD
- 2026-12-17: 199.89699681605532USD
- 2026-12-18: 199.80713852700808USD
- 2026-12-19: 153.1824815888672USD
- 2026-12-20: 247.54637036036684USD
- 2026-12-21: 248.18895385011294USD
- 2026-12-22: 248.19895141932682USD
- 2026-12-23: 247.9393570022736USD
- 2026-12-24: 247.50792080479434USD
- 2026-12-25: 242.04130473985293USD
- 2026-12-26: 245.700261USD
- 2026-12-27: 1789.4784719373781USD
- 2026-12-28: 312.88882218704225USD
- 2026-12-29: 2370.1212683774415USD
- 2026-12-30: NO DATA
- 2026-12-31: 455.8444409968873USD
- 2027-01-01: 455.8444409968873USD
- 2027-01-02: 388.7337033537598USD
- 2027-01-03: 235.87884758615115USD
- 2027-01-04: 180.65807863224794USD
Contatta la struttura in anticipo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Al loro arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- Non è possibile garantire la disponibilità delle camere insonorizzate.
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza, un kit di pronto soccorso e delle griglie di protezione per le finestre
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Un bambino di età pari o inferiore a 12 anni soggiorna gratuitamente nella camera dei genitori o tutori, utilizzando i letti presenti.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Navetta per l'aeroporto: 20.00 EUR per veicolo (solo andata)
- Letto aggiuntivo: 55.0 EUR al giorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Attività
Piscina
Piscina coperta
Piscina scoperta
Musica dal vivo
Evening Entertainment
Pool (Indoor)
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Pranzi da asporto
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio valet
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito