SureStay Plus by Best Western Mobile I-65

This was one of the most terrifying hotels I’ve ever been to in my life. Doors are off hinges, there’s full on garbage in hallways stairwells, homeless in the back, carpet in hallways were black from wear while sides were the normal color. First room they gave me was made up, but opened the bed and the sheets were not washed. Moved rooms and was staying by myself, the next room TV didn’t work, AC half worked and was very loud, no coffee pot, towel has mascara and strange men wandering around the hallways with doors cracked open. Locked myself in the room and as soon as I woke up from what little sleep I had I checked out and they will not give me a refund. I was afraid to even take the elevator so forced to take stairs where it smelled like drugs, dirt and actual trash laying all over the steps. I tried to get the breakfast on the way out but there was one apple, Cooker on but nothing in it, no creamer. It should be condemned. And now stuck paying for two hotels rooms for two nights.

The hotel was dirty when we arrived. We contacted the staff and the room was cleaned up nicely. There was no coffee pot in the room,

We were in the middle of booking our stay and it switched it to the next day since it hit midnight. They literally just took our money, as we were passing thru and it made it the next day. I wouldn't recommend booking.

The room we were put in clearly had not been cleaned or new sheets put on. The room he moved us too had roaches. The breakfast was nothing available at 0730 in the morning. Dirty gross place.

Ice machine didn't work drink machine doesn't work you have to push the entertainment system over to plug in the microwave work room wasn't clean and doesn't have a phone inside of it the juice machine at breakfast didn't work staff was pretty good the pack of soap was open that was in the restroom look like it was used overall that was my visit