Sonesta ES Suites Gwinnett Place Atlanta
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104 US$
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Acerca de esta propiedad
Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Encontrarás también conexión a Internet wifi gratis, una tienda de recuerdos y servicio de celebración de...
Servicios
Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Encontrarás también conexión a Internet wifi gratis, una tienda de recuerdos y servicio de celebración de bodas. Podrás aprovechar el servicio de transporte gratuito, que te llevará hasta a 5 millas de distancia.
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. ¿Estás organizando un evento en Duluth? En este hotel tienes a tu disposición 1858 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Come algo en Grapevine Restaurant, uno de los 2 restaurantes de este hotel, o simplemente llama al servicio de habitaciones con horario limitado. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno para llevar gratuito de lunes a viernes, de 06:30 a 10:00.
Habitaciones
Reserva una de las 81 habitaciones con cocina básica, frigorífico y placa de cocina, y disfruta de una estancia inolvidable. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una televisión LCD de 40 pulgadas con canales por cable. Entre las comodidades, se incluyen escritorio, microondas y teléfono.
Ubicación
Si decides alojarte en Sonesta ES Suites Gwinnett Place Atlanta, te encontrarás en una fantástica zona de Duluth (Gwinnett Place) y estarás a menos de 15 minutos en coche de Gas South Arena y Mall of Georgia (centro comercial). Además, este hotel se encuentra a 18 km de Stone Mountain Park y a 23,9 km de Perimeter Mall.
Qué hay cerca
Nam Dae Mun Farmers Market(0.5 millas)
Jeju Sauna(0.9 millas)
Gwinnett Place Mall(1.2 millas)
Parque McDaniel Farm(1.8 millas)
Mega Mart(2 millas)
Medieval Times(4.3 millas)
Centro comercial Sugarloaf Mills(4.9 millas)
Northside Hospital Duluth(4.9 millas)
Duluth Town Green(5 millas)
Bass Pro Shops Outdoor World(5.1 millas)
Sociedad histórica de Duluth(5.1 millas)
Duluth History Museum(5.1 millas)
Gas South Theater(5.4 millas)
Centro para las artes Hudgens(5.4 millas)
Gas South Convention Center(5.5 millas)
Atlanta, GA (PDK-DeKalb-Peachtree)(12.4 millas)
Atlanta, GA (FTY-Condado de Fulton)(33.2 millas)
Aeropuerto Internacional Hartsfield - Jackson de Atlanta (ATL)(33.6 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Salones para banquetes
Piscina al aire libre
Ubicación
1775-A Pleasant Hill Road, Gwinnett Place, Duluth (Georgia), Georgia, Estados Unidos
Nam Dae Mun Farmers Market (0.5 millas)
Jeju Sauna (0.9 millas)
Gwinnett Place Mall (1.2 millas)
Parque McDaniel Farm (1.8 millas)
Mega Mart (2 millas)
Medieval Times (4.3 millas)
Opciones de habitación
7
Suite estudio (Efficiency)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
315 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
7
Suite estudio, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
315 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
6
Suite, 1 cama de matrimonio grande, cocina (Mobility, Tub)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
6
Suite, 1 habitación
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
549 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
6
Suite, 1 cama de matrimonio grande, cocina (Mobility, Roll in Shower)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
7
Suite estudio, 1 cama de matrimonio grande, cocina (Mobility, Tub)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
6
Suite, 2 camas dobles, cocina (Mobility, Tub)
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
7
Suite estudio, 1 cama de matrimonio grande, en esquina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
315 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
Reseñas de los huéspedes
7
Bueno
Basado en 1000 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Sonesta ES Suites Gwinnett Place Atlanta, los huéspedes destacan las amplias suites con cocina, el personal amable y un desayuno generalmente satisfactorio. Sin embargo, las críticas recurrentes se centran en interiores anticuados, un mantenimiento irregular y una limpieza inconsistente que pueden disminuir el confort.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Sonesta ES Suites Gwinnett Place Atlanta, los huéspedes destacan las amplias suites con cocina, el personal amable y un desayuno generalmente satisfactorio. Sin embargo, las críticas recurrentes se centran en interiores anticuados, un mantenimiento irregular y una limpieza inconsistente que pueden disminuir el confort.
Las habitaciones se describen a menudo como desgastadas, con problemas como agua caliente poco fiable, paredes delgadas y muebles que no combinan o están rotos. En las zonas comunes y los ascensores se perciben con frecuencia olores fuertes, y los horarios y la capacidad de respuesta del servicio de limpieza varían. La ubicación es conveniente para acceder a autopistas, tiendas y restaurantes. En general, espere suites espaciosas y un personal atento, pero un mantenimiento inconsistente.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La piscina a menudo está cerrada o sucia, el jacuzzi puede estar frío, y el equipo del gimnasio y los ascensores muestran signos de envejecimiento. El estacionamiento a veces es limitado, hay lavandería disponible pero no siempre funciona correctamente, y el acceso al hielo puede estar limitado a un piso.
Reseñas de huéspedes relacionadas
8
Sherice
24 abr 2024
·
Se alojó 3 noches
The hot tub was cold other than that my stay was great
The hot tub was cold other than that my stay was great
8
Branda
25 nov 2025
·
Se alojó 2 noches
Staff was nice and place was clean. The only thing that was concerning was the smell in the elevators and even in the room when we first walked in.
Staff was nice and place was clean. The only thing that was concerning was the smell in the elevators and even in the room when we first walked in.
10
JACQUELINE
29 sept 2025
·
Se alojó 1 noche
My stay was conformable and the breakfast was very good. My only complaint is that the parking spaces were too small and too close. I loved that the room had a full size frig.with freezer.
My stay was conformable and the breakfast was very good. My only complaint is that the parking spaces were too small and too close. I loved that the room had a full size frig.with freezer.
6
Matthew
28 jun 2024
·
Se alojó 5 noches
Pool was disgusting!! Green with things floating on top. Ice maker in room did not work and there was none on my floor even though there was a sign saying that there was. The other rooms kitchen is literally next to the beds in adjoining room and was very loud and can hear everything being said and done.
Pool was disgusting!! Green with things floating on top. Ice maker in room did not work and there was none on my floor even though there was a sign saying that there was. The other rooms kitchen is literally next to the beds in adjoining room and was very loud and can hear everything being said and done.
4
Shamella
13 abr 2025
·
Se alojó 1 noche
Initial room was smoky and hallway smelled horrible; nauseating. Changed room which smelled better but quality was like a motel. The pool was unavailable and not opening until May. This information would have been beneficial to know online when booking. The kids were super disappointed they couldn’t go to the pool. Front desk staff was ok but not super friendly.
Initial room was smoky and hallway smelled horrible; nauseating. Changed room which smelled better but quality was like a motel. The pool was unavailable and not opening until May. This information would have been beneficial to know online when booking. The kids were super disappointed they couldn’t go to the pool. Front desk staff was ok but not super friendly.
2
Shakhman
5 jul 2024
·
Se alojó 10 noches
Swimming pool was dirty and did not re open for 8 days, rooms and hallways smelled weed smoke and garbage
Swimming pool was dirty and did not re open for 8 days, rooms and hallways smelled weed smoke and garbage
6
Latavia
4 abr 2025
·
Se alojó 1 noche
The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.
The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.
6
Twahnica
22 ene 2024
·
Se alojó 1 noche
Staff was very friendly/the lobby area very nice…seems to be a mix of old and new…this is one of those conference hotels which is fine…I believe the nicer rooms are in the main building closer to the lobby and the older rooms are the suite side/smaller building down hallway of conference rooms behind the lobby…the elevator while keycard operated was an older elevator with cheap wallpaper put up to mask the old walls but the cracked buttons and worn out brass/gold are a dead giveaway along with the not so smooth ride…I had a king suite with pullout couch…the toilet did not flush and I was unable to use room phone to call down to front so I had to use my cell, someone was sent up within 30 min to install new bulb/flush handle, that was appreciated…the tv had seen better days it had streaks going through the screen…older shower with mildew tiles/old repairs/rust on door frame, but water was hot…the kitchenette had everything you need to cook/eat with, you can tell they had not been used or replaced in a while as they were covered in dust…the coffee maker had not been cleaned in sometime either, there was old coffee residue in the top and lime scale in water fill tank and pot…the pullout couch was a cloth/pleather, hated it but it’s whatever…older furniture not super dated…the bed was comfy/sheets smelled freshly laundered…booked room for sleeps up to 4, but was upgraded (room w/pullout) to accommodate original booking, 1/2 deposit charged was fair considering…ok for a night/two
Staff was very friendly/the lobby area very nice…seems to be a mix of old and new…this is one of those conference hotels which is fine…I believe the nicer rooms are in the main building closer to the lobby and the older rooms are the suite side/smaller building down hallway of conference rooms behind the lobby…the elevator while keycard operated was an older elevator with cheap wallpaper put up to mask the old walls but the cracked buttons and worn out brass/gold are a dead giveaway along with the not so smooth ride…I had a king suite with pullout couch…the toilet did not flush and I was unable to use room phone to call down to front so I had to use my cell, someone was sent up within 30 min to install new bulb/flush handle, that was appreciated…the tv had seen better days it had streaks going through the screen…older shower with mildew tiles/old repairs/rust on door frame, but water was hot…the kitchenette had everything you need to cook/eat with, you can tell they had not been used or replaced in a while as they were covered in dust…the coffee maker had not been cleaned in sometime either, there was old coffee residue in the top and lime scale in water fill tank and pot…the pullout couch was a cloth/pleather, hated it but it’s whatever…older furniture not super dated…the bed was comfy/sheets smelled freshly laundered…booked room for sleeps up to 4, but was upgraded (room w/pullout) to accommodate original booking, 1/2 deposit charged was fair considering…ok for a night/two
8
Jeannette
13 nov 2024
·
Se alojó 17 noches
I rented a room for 5 people. The rooms are spacious. I loved having a kitchen and being able to prepare meals. I did not like the beds because my sons are really tall and could not fit two of them in one bed. Beds seem to be full size instead of Queen size. The hotel has a laundry, I loved that but one of the dryers kept taking my coins and stopped working. Good thing after a few attempts I got refunded. My sons wanted to use the pool, me the hot tub, but those were not working. That was a downside. The cleaning staff and the staff at the breakfast restaurant are extremely kind and hardworking people. I admire the way they put effort into their work. The managers were amazing and the team at the reception area. I had a few situations with over charging my card, but the managers explained what happened and got everything straighten out. We had a situation in the room with the A/C for a few days. Thank God they gave us a new room. My youngest was getting sick because of the humidity and me too. The new room was a bit smaller than the first one but we were comfortable. We had a good time even though there were some things going on. Glad everything got fixed. Our pet had a good time as well!
I rented a room for 5 people. The rooms are spacious. I loved having a kitchen and being able to prepare meals. I did not like the beds because my sons are really tall and could not fit two of them in one bed. Beds seem to be full size instead of Queen size. The hotel has a laundry, I loved that but one of the dryers kept taking my coins and stopped working. Good thing after a few attempts I got refunded. My sons wanted to use the pool, me the hot tub, but those were not working. That was a downside. The cleaning staff and the staff at the breakfast restaurant are extremely kind and hardworking people. I admire the way they put effort into their work. The managers were amazing and the team at the reception area. I had a few situations with over charging my card, but the managers explained what happened and got everything straighten out. We had a situation in the room with the A/C for a few days. Thank God they gave us a new room. My youngest was getting sick because of the humidity and me too. The new room was a bit smaller than the first one but we were comfortable. We had a good time even though there were some things going on. Glad everything got fixed. Our pet had a good time as well!
10
Heather
29 sept 2025
·
Se alojó 2 noches
The breakfast was delicious 😀 and the room was gorgeous. Our only complaint was the ice is only on the 8th floor, and we had no ice bucket.
The breakfast was delicious 😀 and the room was gorgeous. Our only complaint was the ice is only on the 8th floor, and we had no ice bucket.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones son variadas: varias reseñas mencionan olores fuertes (humo, marihuana, a humedad, orina), alfombras y pasillos sucios, plagas (cucarachas y escarabajos) y moho, mientras que algunos huéspedes encontraron las habitaciones limpias.
Reseñas de huéspedes relacionadas
6
Diana
4 sept 2023
·
Se alojó 3 noches
Outdated rooms. Our room was 637. It smelled of smoke. You could hear the elevators all night. The towel holder fell off the wall in the bathroom constantly. It’s an old, outdated metal rod. Needs to be completely replaced. Our daughter also saw a large bug that went behind the dresser and we didn’t find again. We found bugs on the walls as well. Concerned about bringing home unwanted house guests in our luggage. Will not be staying here again.
Outdated rooms. Our room was 637. It smelled of smoke. You could hear the elevators all night. The towel holder fell off the wall in the bathroom constantly. It’s an old, outdated metal rod. Needs to be completely replaced. Our daughter also saw a large bug that went behind the dresser and we didn’t find again. We found bugs on the walls as well. Concerned about bringing home unwanted house guests in our luggage. Will not be staying here again.
2
Donna
15 sept 2025
·
Se alojó 1 noche
This property was extremely dirty. Cigarette butts everywhere, even inside! Filthy carpet in the hallways, huge stains, bleach stains, trash, cigarette butts. Just nasty. My bed had only 2 sheets as covers. I had to call front desk for a comforter and was told I had to come down and pick it up. The bathroom sink stopper would not come up to drain the sink. Over all very disgusting!
This property was extremely dirty. Cigarette butts everywhere, even inside! Filthy carpet in the hallways, huge stains, bleach stains, trash, cigarette butts. Just nasty. My bed had only 2 sheets as covers. I had to call front desk for a comforter and was told I had to come down and pick it up. The bathroom sink stopper would not come up to drain the sink. Over all very disgusting!
2
JOEL
23 may 2025
·
Se alojó 7 noches
Old building, old carpets, musty smell.
Old building, old carpets, musty smell.
2
Derrick
10 nov 2024
·
Se alojó 4 noches
There was DOG POOP that remained on the hallway floor for hours, which we reported. The room smelled like urine & we called to have the bathroom cleaned, but no one came the first 2 times. After the 3rd call & complaint, we finally were able to get staff to clean the bathroom. This hotel has become VERY RUNDOWN & unappealing. I will NOT be returning.
There was DOG POOP that remained on the hallway floor for hours, which we reported. The room smelled like urine & we called to have the bathroom cleaned, but no one came the first 2 times. After the 3rd call & complaint, we finally were able to get staff to clean the bathroom. This hotel has become VERY RUNDOWN & unappealing. I will NOT be returning.
4
Cher-Andrea
12 feb 2024
·
Se alojó 2 noches
The room I stayed in was on the 8th floor. My first complaint I have is that the room takes a while to have HOT water. You have to wait about 8 minutes to get the water (sink and tub )to run and heat up to use at an appropriate temperature. I also noticed there were quite a new Asian Beetles crawling on the walls, curtains and ceiling of the room. They can bite and resemble a ladybug but aren’t ladybugs. I killed about 5. That made my stay challenging.
The room I stayed in was on the 8th floor. My first complaint I have is that the room takes a while to have HOT water. You have to wait about 8 minutes to get the water (sink and tub )to run and heat up to use at an appropriate temperature. I also noticed there were quite a new Asian Beetles crawling on the walls, curtains and ceiling of the room. They can bite and resemble a ladybug but aren’t ladybugs. I killed about 5. That made my stay challenging.
2
Tyann
17 ago 2025
·
Se alojó 2 noches
The hotel was full of mold and animal urine in the elevator the rooms stunk like animals. There was mold and mildew in the rooms. I took pictures I will never stay there again nor will I recommend it to anyone ever.
The hotel was full of mold and animal urine in the elevator the rooms stunk like animals. There was mold and mildew in the rooms. I took pictures I will never stay there again nor will I recommend it to anyone ever.
6
Latavia
4 abr 2025
·
Se alojó 1 noche
The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.
The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.
2
Jieyuan
8 ene 2025
·
Se alojó 4 noches
Avoid staying at the Extended Stay (ES) of this hotel, even though they offer larger suites! The overall condition of the facilities is extremely outdated. Both beds are twin-sized instead of full-sized, and the sofa is so dirty and worn that you wouldn’t want to touch it—it’s in worse shape than anything you’d find at a goodwill store. Shockingly, the sofas in the hallway were literally bursting with exposed stuffing! The room had a terrible smell, a mix of garbage and carpet odor, making it unbearable. Speaking of the carpet, it was disgustingly dirty—worse than what you’d see in some shopping malls—and I didn’t even want to step on it. We switched rooms three times, and every single room had something broken: a burner, a towel rack, or even a missing chair. If it weren’t for the fact that I had already paid in full and couldn’t get a refund, I would have definitely switched to another hotel. This was by far the worst lodging experience I’ve ever had, completely ruining my trip to Atlanta.
Avoid staying at the Extended Stay (ES) of this hotel, even though they offer larger suites! The overall condition of the facilities is extremely outdated. Both beds are twin-sized instead of full-sized, and the sofa is so dirty and worn that you wouldn’t want to touch it—it’s in worse shape than anything you’d find at a goodwill store. Shockingly, the sofas in the hallway were literally bursting with exposed stuffing! The room had a terrible smell, a mix of garbage and carpet odor, making it unbearable. Speaking of the carpet, it was disgustingly dirty—worse than what you’d see in some shopping malls—and I didn’t even want to step on it. We switched rooms three times, and every single room had something broken: a burner, a towel rack, or even a missing chair. If it weren’t for the fact that I had already paid in full and couldn’t get a refund, I would have definitely switched to another hotel. This was by far the worst lodging experience I’ve ever had, completely ruining my trip to Atlanta.
6
Sheneka
12 abr 2025
·
Se alojó 1 noche
The room had a strong odor from the time I got in there. It was a mixture of smoke and mildew. There was standing water on the bathroom floor so I called the front desk and someone came to fix the leak after about 2 hours later and I was already exhausted having been working all day. The kitchen wasn't as clean as it could have been. The actual room itself was nice but definitely needs some fresh paint and updating. The fridge has spot all over, the counter top wasn't cleaned and like I said the bathroom was just in bad shape not to mention there's hole in the bathroom floor where water was draining through. A good way to allow roaches and other bugs into the room. And yet they manage to over charge you for these rooms. The girl who checked me in had the audacity to tell me they were giving me a good rate on the deposit as if I don't stay there often. My dear you're not giving me anything! I always pay my way lol. I pay the price of the booking with no discounts so whatever
The room had a strong odor from the time I got in there. It was a mixture of smoke and mildew. There was standing water on the bathroom floor so I called the front desk and someone came to fix the leak after about 2 hours later and I was already exhausted having been working all day. The kitchen wasn't as clean as it could have been. The actual room itself was nice but definitely needs some fresh paint and updating. The fridge has spot all over, the counter top wasn't cleaned and like I said the bathroom was just in bad shape not to mention there's hole in the bathroom floor where water was draining through. A good way to allow roaches and other bugs into the room. And yet they manage to over charge you for these rooms. The girl who checked me in had the audacity to tell me they were giving me a good rate on the deposit as if I don't stay there often. My dear you're not giving me anything! I always pay my way lol. I pay the price of the booking with no discounts so whatever
2
Jeron
24 sept 2024
·
Se alojó 2 noches
The property grounds is nice,seems to be in a safe area.Pictures online of the rooms must've been taken a Long time ago.We were given a room on "T" floor,code for lower level,past the pool and gym,and a maze route to the room.Stale smell in the hall was a hint.We wanted a room with a cooking kitchen given the time restraints of our trip. Kitchen Not fully equipped, beginning with the lack of a coffee pot. No wash clothes,soap,shower jell,.air condition worked,was turned down ,so the room was freezing! No bedding for the couch,phone doesnt work, TV remote broken,etc.As we discovered things,we contacted the front desk.After having to call twice,the worker snapped at us,stating," why did you not ask for everything at once'? Returned additional finds with a frown,and clear annoyance.Great breakfast and the single worker was extremely kind. Opened the drawer,saw rat droppings!!A dead roach in bathroom,The device that suppose to hold the shapoo,etc broken.I will attempt to download pictures.A very horrible experience in such a nice part of town.
The property grounds is nice,seems to be in a safe area.Pictures online of the rooms must've been taken a Long time ago.We were given a room on "T" floor,code for lower level,past the pool and gym,and a maze route to the room.Stale smell in the hall was a hint.We wanted a room with a cooking kitchen given the time restraints of our trip. Kitchen Not fully equipped, beginning with the lack of a coffee pot. No wash clothes,soap,shower jell,.air condition worked,was turned down ,so the room was freezing! No bedding for the couch,phone doesnt work, TV remote broken,etc.As we discovered things,we contacted the front desk.After having to call twice,the worker snapped at us,stating," why did you not ask for everything at once'? Returned additional finds with a frown,and clear annoyance.Great breakfast and the single worker was extremely kind. Opened the drawer,saw rat droppings!!A dead roach in bathroom,The device that suppose to hold the shapoo,etc broken.I will attempt to download pictures.A very horrible experience in such a nice part of town.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites son espaciosas y cuentan con cocina, pero muchas son anticuadas y tienen problemas de mantenimiento (poca o nada de agua caliente, accesorios rotos, muebles desgastados) y paredes delgadas que provocan ruido; algunas reservas recibieron tipos de cama incorrectos o habitaciones que no coincidían con las fotos.
Reseñas de huéspedes relacionadas
6
Diana
4 sept 2023
·
Se alojó 3 noches
Outdated rooms. Our room was 637. It smelled of smoke. You could hear the elevators all night. The towel holder fell off the wall in the bathroom constantly. It’s an old, outdated metal rod. Needs to be completely replaced. Our daughter also saw a large bug that went behind the dresser and we didn’t find again. We found bugs on the walls as well. Concerned about bringing home unwanted house guests in our luggage. Will not be staying here again.
Outdated rooms. Our room was 637. It smelled of smoke. You could hear the elevators all night. The towel holder fell off the wall in the bathroom constantly. It’s an old, outdated metal rod. Needs to be completely replaced. Our daughter also saw a large bug that went behind the dresser and we didn’t find again. We found bugs on the walls as well. Concerned about bringing home unwanted house guests in our luggage. Will not be staying here again.
8
Jerryca
7 dic 2024
·
Se alojó 2 noches
I enjoyed this more than the regular Sonesta hotel. I had way more space and had no carpet, which was a plus!
I enjoyed this more than the regular Sonesta hotel. I had way more space and had no carpet, which was a plus!
8
Jhay
29 nov 2025
·
Se alojó 2 noches
Overall was a great experience I love the fact that the kitchen came with pots pans plates and more. I extremely love the extra pillows that was phenomenal! Very spacious which is great when you are traveling with a child. Bathroom lighting could have used an upgrade it still felt really dark in there compared to the rest of the hotel room. Normally it's not an issue, however the faucets would only spit out hot water so I had to make a bath for my child and then let it cool. For me the water was phenomenal I love it when it's hot. The only concern genuine concern, is the Asian ladybug infestation because they bite they hide behind the curtains at the very top. there was some in the hallway as well.
Overall was a great experience I love the fact that the kitchen came with pots pans plates and more. I extremely love the extra pillows that was phenomenal! Very spacious which is great when you are traveling with a child. Bathroom lighting could have used an upgrade it still felt really dark in there compared to the rest of the hotel room. Normally it's not an issue, however the faucets would only spit out hot water so I had to make a bath for my child and then let it cool. For me the water was phenomenal I love it when it's hot. The only concern genuine concern, is the Asian ladybug infestation because they bite they hide behind the curtains at the very top. there was some in the hallway as well.
4
Danielle
27 ene 2024
·
Se alojó 1 noche
The first room we went to was pretty bad. It smelled like very old damp wet dog. There was a dead spider on the sealing, black stains on the carpet, and stains on the curtains. It made us feel very uncomfortable. After ten minutes we went back down to the desk and asked to change our room. The front desk was very accomdating and gave us a new room! Great service here. The new room was better. You felt like you were walkng into a hotel room and not someones dingy old basment. The showers were awful however. Very low flow and most of the time we were lucky to get warmer water. The amenities in the hotel were bad as well. No coffee station, no shower caps or toothbrushes. Just a bar of soap to wash your hands and no little bottles of shampoo or body wash. There are industridial dispensaries in theshower felt like a downgrade of the dollar store. The "sound proof" room was laughable becase we could hear our neighbors phone ringing and ever word he said on the phone. We could even hear the replies of the person he was on the phone with because im guessing it was speaker. There is a door in the bedrrom that went straight to the other peoles room with a twist lock which im sure is standard but makes you feel very unsettled. The furniture was old, thin board like leather couch that looked like it was there since the 90s as well as the carpet. The pictures are the best thing about the hotel. The complementary breakfast buffet was nice. But honestly I would never stay there again.
The first room we went to was pretty bad. It smelled like very old damp wet dog. There was a dead spider on the sealing, black stains on the carpet, and stains on the curtains. It made us feel very uncomfortable. After ten minutes we went back down to the desk and asked to change our room. The front desk was very accomdating and gave us a new room! Great service here. The new room was better. You felt like you were walkng into a hotel room and not someones dingy old basment. The showers were awful however. Very low flow and most of the time we were lucky to get warmer water. The amenities in the hotel were bad as well. No coffee station, no shower caps or toothbrushes. Just a bar of soap to wash your hands and no little bottles of shampoo or body wash. There are industridial dispensaries in theshower felt like a downgrade of the dollar store. The "sound proof" room was laughable becase we could hear our neighbors phone ringing and ever word he said on the phone. We could even hear the replies of the person he was on the phone with because im guessing it was speaker. There is a door in the bedrrom that went straight to the other peoles room with a twist lock which im sure is standard but makes you feel very unsettled. The furniture was old, thin board like leather couch that looked like it was there since the 90s as well as the carpet. The pictures are the best thing about the hotel. The complementary breakfast buffet was nice. But honestly I would never stay there again.
8
Deborah
20 ago 2025
·
Se alojó 2 noches
Check in was easy and staff pleasant. Room was spacious and comfortable. Older dated room but clean. Breakfast was great lots of options and wonderful polite staff.
Check in was easy and staff pleasant. Room was spacious and comfortable. Older dated room but clean. Breakfast was great lots of options and wonderful polite staff.
6
Twahnica
22 ene 2024
·
Se alojó 1 noche
Staff was very friendly/the lobby area very nice…seems to be a mix of old and new…this is one of those conference hotels which is fine…I believe the nicer rooms are in the main building closer to the lobby and the older rooms are the suite side/smaller building down hallway of conference rooms behind the lobby…the elevator while keycard operated was an older elevator with cheap wallpaper put up to mask the old walls but the cracked buttons and worn out brass/gold are a dead giveaway along with the not so smooth ride…I had a king suite with pullout couch…the toilet did not flush and I was unable to use room phone to call down to front so I had to use my cell, someone was sent up within 30 min to install new bulb/flush handle, that was appreciated…the tv had seen better days it had streaks going through the screen…older shower with mildew tiles/old repairs/rust on door frame, but water was hot…the kitchenette had everything you need to cook/eat with, you can tell they had not been used or replaced in a while as they were covered in dust…the coffee maker had not been cleaned in sometime either, there was old coffee residue in the top and lime scale in water fill tank and pot…the pullout couch was a cloth/pleather, hated it but it’s whatever…older furniture not super dated…the bed was comfy/sheets smelled freshly laundered…booked room for sleeps up to 4, but was upgraded (room w/pullout) to accommodate original booking, 1/2 deposit charged was fair considering…ok for a night/two
Staff was very friendly/the lobby area very nice…seems to be a mix of old and new…this is one of those conference hotels which is fine…I believe the nicer rooms are in the main building closer to the lobby and the older rooms are the suite side/smaller building down hallway of conference rooms behind the lobby…the elevator while keycard operated was an older elevator with cheap wallpaper put up to mask the old walls but the cracked buttons and worn out brass/gold are a dead giveaway along with the not so smooth ride…I had a king suite with pullout couch…the toilet did not flush and I was unable to use room phone to call down to front so I had to use my cell, someone was sent up within 30 min to install new bulb/flush handle, that was appreciated…the tv had seen better days it had streaks going through the screen…older shower with mildew tiles/old repairs/rust on door frame, but water was hot…the kitchenette had everything you need to cook/eat with, you can tell they had not been used or replaced in a while as they were covered in dust…the coffee maker had not been cleaned in sometime either, there was old coffee residue in the top and lime scale in water fill tank and pot…the pullout couch was a cloth/pleather, hated it but it’s whatever…older furniture not super dated…the bed was comfy/sheets smelled freshly laundered…booked room for sleeps up to 4, but was upgraded (room w/pullout) to accommodate original booking, 1/2 deposit charged was fair considering…ok for a night/two
8
Jeannette
13 nov 2024
·
Se alojó 17 noches
I rented a room for 5 people. The rooms are spacious. I loved having a kitchen and being able to prepare meals. I did not like the beds because my sons are really tall and could not fit two of them in one bed. Beds seem to be full size instead of Queen size. The hotel has a laundry, I loved that but one of the dryers kept taking my coins and stopped working. Good thing after a few attempts I got refunded. My sons wanted to use the pool, me the hot tub, but those were not working. That was a downside. The cleaning staff and the staff at the breakfast restaurant are extremely kind and hardworking people. I admire the way they put effort into their work. The managers were amazing and the team at the reception area. I had a few situations with over charging my card, but the managers explained what happened and got everything straighten out. We had a situation in the room with the A/C for a few days. Thank God they gave us a new room. My youngest was getting sick because of the humidity and me too. The new room was a bit smaller than the first one but we were comfortable. We had a good time even though there were some things going on. Glad everything got fixed. Our pet had a good time as well!
I rented a room for 5 people. The rooms are spacious. I loved having a kitchen and being able to prepare meals. I did not like the beds because my sons are really tall and could not fit two of them in one bed. Beds seem to be full size instead of Queen size. The hotel has a laundry, I loved that but one of the dryers kept taking my coins and stopped working. Good thing after a few attempts I got refunded. My sons wanted to use the pool, me the hot tub, but those were not working. That was a downside. The cleaning staff and the staff at the breakfast restaurant are extremely kind and hardworking people. I admire the way they put effort into their work. The managers were amazing and the team at the reception area. I had a few situations with over charging my card, but the managers explained what happened and got everything straighten out. We had a situation in the room with the A/C for a few days. Thank God they gave us a new room. My youngest was getting sick because of the humidity and me too. The new room was a bit smaller than the first one but we were comfortable. We had a good time even though there were some things going on. Glad everything got fixed. Our pet had a good time as well!
10
Tasheema
24 ago 2025
·
Se alojó 2 noches
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
4
Nathalie
19 may 2025
·
Se alojó 1 noche
I booked for king bed but they give twins bed so wasn't comfortable for 2 people.
I booked for king bed but they give twins bed so wasn't comfortable for 2 people.
6
Justin
14 jul 2024
·
Se alojó 8 noches
The room photo was not what we booked. It showed a room with a separate bedroom. This was not the room we were given. The hotel is older and in need of repair. For some reason the carpet in our hall was always wet. They placed a fan in the hall in attempt to dry it, but it always seemed wet. Hard to describe but there was some definite sketchiness.
The room photo was not what we booked. It showed a room with a separate bedroom. This was not the room we were given. The hotel is older and in need of repair. For some reason the carpet in our hall was always wet. They placed a fan in the hall in attempt to dry it, but it always seemed wet. Hard to describe but there was some definite sketchiness.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe con frecuencia como amable y servicial, pero el servicio puede ser lento o inconsistente, con largas colas para el check-in, limpieza con horarios poco frecuentes, escasa capacidad de respuesta fuera de horario y problemas ocasionales con facturas o depósitos.
Reseñas de huéspedes relacionadas
4
Esmeralda
7 jul 2024
·
Se alojó 6 noches
The older lady checked everyone in, probably just needs the day off. I started the counter twice for over 10 minutes with no acknowledgment
The older lady checked everyone in, probably just needs the day off. I started the counter twice for over 10 minutes with no acknowledgment
2
Shannon
26 abr 2024
·
Se alojó 4 noches
Literally would never ever stay at this hotel again. The only reason it’s getting a 2-star is because of the front desk person and how bad they felt. I was checking in which took 1 hour because they only had 1 person working and there was a huge line. I go up to my room and it is TRASHED. Blankets bundled up in a big ball on the bed, trash on the floor, lamp on the couch, slits in the couches, and trash on the carpet in living space. I booked the suite because I was going to be here for a while for business. I took pictures, went downstairs and the front desk lady felt horrible. She called housekeeping and they said “we didn’t know” and then took another 45 minutes to get a room. Then, I got a room and it was downgraded from what I had. I didn’t feel like fighting it again. I went to tell the front desk lady in the morning and she said let’s move you. I said it’s fine I don’t want to put you through a hassle but after 3 hours of a dog barking and people pulling on my door handles and making me feel unsafe she moved me to the other side of the hotel. After that move, my last 3 days were safe and comfortable. What a huge difference in rooms and accommodations. Please be aware if you are booking Sonesta suites or Sonesta whatever the other one is because you WILL notice a huge difference.
Literally would never ever stay at this hotel again. The only reason it’s getting a 2-star is because of the front desk person and how bad they felt. I was checking in which took 1 hour because they only had 1 person working and there was a huge line. I go up to my room and it is TRASHED. Blankets bundled up in a big ball on the bed, trash on the floor, lamp on the couch, slits in the couches, and trash on the carpet in living space. I booked the suite because I was going to be here for a while for business. I took pictures, went downstairs and the front desk lady felt horrible. She called housekeeping and they said “we didn’t know” and then took another 45 minutes to get a room. Then, I got a room and it was downgraded from what I had. I didn’t feel like fighting it again. I went to tell the front desk lady in the morning and she said let’s move you. I said it’s fine I don’t want to put you through a hassle but after 3 hours of a dog barking and people pulling on my door handles and making me feel unsafe she moved me to the other side of the hotel. After that move, my last 3 days were safe and comfortable. What a huge difference in rooms and accommodations. Please be aware if you are booking Sonesta suites or Sonesta whatever the other one is because you WILL notice a huge difference.
4
toshia
26 nov 2024
·
Se alojó 15 noches
Extra charges when checking out. Predatory billing.
Extra charges when checking out. Predatory billing.
2
Toan
14 nov 2023
·
The worst customer Service. loud music and people talking, laughing from the next door woke me up at 12am. I called front desk and waited for 30mins without anyone take care of the problem. I went down to the lobby asking for help from front desk and the guy told me they can’t do nothing since he’s the only one working in the hotel and he cant leave the front desk (he tried to call the room with no answer). He told me to wait for another 30 minutes till security guy come to work. I went back to my room and try to get back to sleep but it was too loud so I took the 2nd trip to front desk at 1:30am and the front desk guy still can’t do anything to help solve the problem. I went back to my room hoping they will go to sleep soon but the music keep going for another hour. I went down to the front desk for the 3rd times at 2:30am and the front desk guy told me there’s nothing he can do. I’m back to my room and writing this review while the loud music still going next door. This is the worst experience and I think i’ll post all the videos on social media to help people stay away from this.
The worst customer Service. loud music and people talking, laughing from the next door woke me up at 12am. I called front desk and waited for 30mins without anyone take care of the problem. I went down to the lobby asking for help from front desk and the guy told me they can’t do nothing since he’s the only one working in the hotel and he cant leave the front desk (he tried to call the room with no answer). He told me to wait for another 30 minutes till security guy come to work. I went back to my room and try to get back to sleep but it was too loud so I took the 2nd trip to front desk at 1:30am and the front desk guy still can’t do anything to help solve the problem. I went back to my room hoping they will go to sleep soon but the music keep going for another hour. I went down to the front desk for the 3rd times at 2:30am and the front desk guy told me there’s nothing he can do. I’m back to my room and writing this review while the loud music still going next door. This is the worst experience and I think i’ll post all the videos on social media to help people stay away from this.
10
Andy
1 nov 2024
·
Se alojó 14 noches
I would give them 10 Stars if I could the staff is so helpful Miss Daisy gia Ms Barbara Nelly they're all so good I've been here over a month and I love it
I would give them 10 Stars if I could the staff is so helpful Miss Daisy gia Ms Barbara Nelly they're all so good I've been here over a month and I love it
6
Kalia
11 nov 2024
·
Se alojó 2 noches
Experience was good but have not received any response about my $100 refundable deposit. Reached out via calling and messaging but no response.
Experience was good but have not received any response about my $100 refundable deposit. Reached out via calling and messaging but no response.
10
Sandra
21 jun 2025
·
Se alojó 2 noches
The staff was amazing. There was a specific young lady Hispanic, who was very very sweet. She was a Hello Kity fan, but I don’t remember her name. I hope she see this writing. The breakfast bar was really good. Most of the staff was very friendly and professional.
The staff was amazing. There was a specific young lady Hispanic, who was very very sweet. She was a Hello Kity fan, but I don’t remember her name. I hope she see this writing. The breakfast bar was really good. Most of the staff was very friendly and professional.
4
Patricia
20 may 2024
·
Se alojó 1 noche
Was not happy with the overall experience of the stay. The hotel itself is nice and could have potential but service and staff need help. Booked my stay online and paid ahead of time but once arrival, room was not available. Was asked to come back 1 hour later. Came back 1 hour later, room was still not available. Had no choice to get dressed in lobby bathroom for event. After event I called in to see if room was ready, and was but once arrived at hotel, the staff decided to change one of my rooms even though I paid ahead of time and was never asked to receive a discount for downgrading to a smaller bed. You could tell the rooms were rushed to be clean and room did not have enough towels or sheets.
Was not happy with the overall experience of the stay. The hotel itself is nice and could have potential but service and staff need help. Booked my stay online and paid ahead of time but once arrival, room was not available. Was asked to come back 1 hour later. Came back 1 hour later, room was still not available. Had no choice to get dressed in lobby bathroom for event. After event I called in to see if room was ready, and was but once arrived at hotel, the staff decided to change one of my rooms even though I paid ahead of time and was never asked to receive a discount for downgrading to a smaller bed. You could tell the rooms were rushed to be clean and room did not have enough towels or sheets.
10
Tasheema
24 ago 2025
·
Se alojó 2 noches
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
10
Taeho
30 mar 2025
·
Se alojó 1 noche
Hi..I am from Austin and my mom is from New York and we met in Atlanta..We don't speak English well and it was our first time in Atlanta so we needed some help but with the help of the hotel staff we were able to solve everything..nelly and Gia and satonal..unforgettable names..Thank you again
Hi..I am from Austin and my mom is from New York and we met in Atlanta..We don't speak English well and it was our first time in Atlanta so we needed some help but with the help of the hotel staff we were able to solve everything..nelly and Gia and satonal..unforgettable names..Thank you again
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Convenientemente ubicado cerca de autopistas, restaurantes y tiendas; algunos huéspedes consideraron que caminar era poco práctico o que la zona era menos atractiva.
Reseñas de huéspedes relacionadas
8
Camesia
5 ago 2024
·
Se alojó 3 noches
Sonesta Suites ES is a very beautiful Hotel. The staff are very welcoming and friendly. It is located convenient to a Diner and Gas Station. The room was very clean. The only 2 qualms I had were:(1) The shower water was only lukewarm and (2) Housekeeping comes every 4th day. I had to keep inquiring about fresh towels and washcloths. Other than that everything was great! I would definitely stay again!
Sonesta Suites ES is a very beautiful Hotel. The staff are very welcoming and friendly. It is located convenient to a Diner and Gas Station. The room was very clean. The only 2 qualms I had were:(1) The shower water was only lukewarm and (2) Housekeeping comes every 4th day. I had to keep inquiring about fresh towels and washcloths. Other than that everything was great! I would definitely stay again!
10
Amir
30 dic 2024
·
Se alojó 3 noches
It wasn't that far from the Airport
It wasn't that far from the Airport
8
Jerrell
7 ene 2024
·
Se alojó 1 noche
Just an all around great location
Just an all around great location
10
Steven
2 may 2025
·
Se alojó 2 noches
The location is superb. The upkeep of the property is great. The staff was attentive and the premises were clean.
The location is superb. The upkeep of the property is great. The staff was attentive and the premises were clean.
6
Tatiana
7 ene 2024
·
Se alojó 5 noches
The Hotel was ok. The room was fine. We had a suite and there was only 2 plates 2 cups 2 of everything. The room was clean. It had coffee but no coffee maker. The breakfast was nothing out of this world. My issue was they were not wiping down tables after each use. So it wasnt super clean. The area that it is at is not in the best of areas. It was close to where we were going which was Stone Mountain. It was not bad but I wont stay there again.
The Hotel was ok. The room was fine. We had a suite and there was only 2 plates 2 cups 2 of everything. The room was clean. It had coffee but no coffee maker. The breakfast was nothing out of this world. My issue was they were not wiping down tables after each use. So it wasnt super clean. The area that it is at is not in the best of areas. It was close to where we were going which was Stone Mountain. It was not bad but I wont stay there again.
10
Mildred
27 oct 2024
·
Se alojó 2 noches
This was my second time at this facility. I enjoyed the close proximity to the interstate and friendly staff. The location is great as it is walkable to shopping and restaurants. Will book again.
This was my second time at this facility. I enjoyed the close proximity to the interstate and friendly staff. The location is great as it is walkable to shopping and restaurants. Will book again.
8
Kim
8 jul 2024
·
Se alojó 4 noches
Overall it's a good property. Close by to a lot of Asian restaurants. The interior was ok, the carpet and bathroom was sorta dirty but the furniture, bed, sheets, and towels were clean. We made use of the kitchen which provided basic things (good enough if you're making ramen and eggs). I will say the beds were the most comfortable thing. Everyone in my family can agree to that!
Overall it's a good property. Close by to a lot of Asian restaurants. The interior was ok, the carpet and bathroom was sorta dirty but the furniture, bed, sheets, and towels were clean. We made use of the kitchen which provided basic things (good enough if you're making ramen and eggs). I will say the beds were the most comfortable thing. Everyone in my family can agree to that!
8
Rochelle Snagg
1 may 2024
·
Se alojó 4 noches
Close to everything food places and highway.
Close to everything food places and highway.
10
Tasheema
24 ago 2025
·
Se alojó 2 noches
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
10
Nelson
22 jun 2024
·
Se alojó 9 noches
Not easy to walking distance to shops but we understand for the location
Not easy to walking distance to shops but we understand for the location
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno se elogia repetidamente por ser bueno a delicioso, aunque la variedad y las opciones para llevar pueden ser limitadas; el restaurante del hotel sirve comida sabrosa, pero ha tenido horarios de apertura inconsistentes.
Reseñas de huéspedes relacionadas
10
TIFFANY
2 sept 2025
·
Se alojó 2 noches
Breakfast
Breakfast
10
JACQUELINE
29 sept 2025
·
Se alojó 1 noche
My stay was conformable and the breakfast was very good. My only complaint is that the parking spaces were too small and too close. I loved that the room had a full size frig.with freezer.
My stay was conformable and the breakfast was very good. My only complaint is that the parking spaces were too small and too close. I loved that the room had a full size frig.with freezer.
8
Shaun
12 oct 2024
·
Se alojó 1 noche
Nice hotel great breakfast
Nice hotel great breakfast
6
Terrea
15 jun 2024
·
Se alojó 2 noches
This hotel was conveniently located near the venue we were going to. They were under staffed and never answered the phone when I called but the staff was nice. The starbucks is limited and the room are very out dated. The breakfast could be better as well. I did see that they were about to receive some much needed renovations so that will help.
This hotel was conveniently located near the venue we were going to. They were under staffed and never answered the phone when I called but the staff was nice. The starbucks is limited and the room are very out dated. The breakfast could be better as well. I did see that they were about to receive some much needed renovations so that will help.
4
Diana
12 oct 2025
·
Se alojó 2 noches
Has good breakfast included with clean dinning area. That was the only positive thing. Not friendly staff for check in. Had a Terrace room it was the most filthy room I have had in a hotel with cobwebs and dead spiders on the walls, tried asking for alternative room was told they were fully booked. Had dead bugs on the floor with flying bugs arround the sink. You could tell this room had not seen a good deep cleaning. The hallway carpets in the terrace are filthy and you can smell cigarettes even though there is no smoking sign on the facility.
Has good breakfast included with clean dinning area. That was the only positive thing. Not friendly staff for check in. Had a Terrace room it was the most filthy room I have had in a hotel with cobwebs and dead spiders on the walls, tried asking for alternative room was told they were fully booked. Had dead bugs on the floor with flying bugs arround the sink. You could tell this room had not seen a good deep cleaning. The hallway carpets in the terrace are filthy and you can smell cigarettes even though there is no smoking sign on the facility.
10
Sandra
21 jun 2025
·
Se alojó 2 noches
The staff was amazing. There was a specific young lady Hispanic, who was very very sweet. She was a Hello Kity fan, but I don’t remember her name. I hope she see this writing. The breakfast bar was really good. Most of the staff was very friendly and professional.
The staff was amazing. There was a specific young lady Hispanic, who was very very sweet. She was a Hello Kity fan, but I don’t remember her name. I hope she see this writing. The breakfast bar was really good. Most of the staff was very friendly and professional.
4
Catherine
24 ago 2025
·
Se alojó 2 noches
My family and I have been staying at this hotel for 10+ years and normally have a great stay. This visit was not so good. Our daughter wanted to celebrate her 8th birthday weekend at Sonesta and swim. This hotel is located very close to her grandparents and we always eat at The Art Bar. We had a 1 bedroom suite and from the moment we walked in, the room was drafty and had stains on the carpet. The couch was dirty and had multiple stains on the mattress and cigarette marks. The curtains were tattered and dirty. The dressers also had cigarette marks. When we went to dinner Saturday night, The Art Bar was suppose to be open at 5:00 pm. We waited patiently for 15 minutes for them to open the doors, but no one came. We even tried to call the restaurant, but no one answered. My husband had to go to the front desk to get assistance. We were finally able to get in after 30 minutes. The wait was worth it in the end because of the staff. They quickly took our order and the food was delicious! Also, our neighbors decided to have a weed party the whole weekend and our room smelled pretty bad. We have always loved staying at this hotel for their amenities, but we expected better.
My family and I have been staying at this hotel for 10+ years and normally have a great stay. This visit was not so good. Our daughter wanted to celebrate her 8th birthday weekend at Sonesta and swim. This hotel is located very close to her grandparents and we always eat at The Art Bar. We had a 1 bedroom suite and from the moment we walked in, the room was drafty and had stains on the carpet. The couch was dirty and had multiple stains on the mattress and cigarette marks. The curtains were tattered and dirty. The dressers also had cigarette marks. When we went to dinner Saturday night, The Art Bar was suppose to be open at 5:00 pm. We waited patiently for 15 minutes for them to open the doors, but no one came. We even tried to call the restaurant, but no one answered. My husband had to go to the front desk to get assistance. We were finally able to get in after 30 minutes. The wait was worth it in the end because of the staff. They quickly took our order and the food was delicious! Also, our neighbors decided to have a weed party the whole weekend and our room smelled pretty bad. We have always loved staying at this hotel for their amenities, but we expected better.
10
Heather
29 sept 2025
·
Se alojó 2 noches
The breakfast was delicious 😀 and the room was gorgeous. Our only complaint was the ice is only on the 8th floor, and we had no ice bucket.
The breakfast was delicious 😀 and the room was gorgeous. Our only complaint was the ice is only on the 8th floor, and we had no ice bucket.
10
Martin J.
3 jul 2025
·
Se alojó 2 noches
I like the small kitchen set. Loved my location on t level, nice exercise room. The customer service at this location is Excellent!!!!!! The complimentary breakfast is Superb!!!!! I look forward to staying there sometime again.
I like the small kitchen set. Loved my location on t level, nice exercise room. The customer service at this location is Excellent!!!!!! The complimentary breakfast is Superb!!!!! I look forward to staying there sometime again.
10
Angelica
28 jul 2023
·
Se alojó 3 noches
My family and I had a great time at this hotel! The pool is nice and the breakfast was good. We would definitely recommend!
My family and I had a great time at this hotel! The pool is nice and the breakfast was good. We would definitely recommend!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
isilma
4 mar 2026
·
Se alojó 1 noche
Es muy comodo,
Es muy comodo,
10
Jovana
31 dic 2025
·
Se alojó 2 noches
Me gustó mucho el trato, las habitaciones muy limpia
Me gustó mucho el trato, las habitaciones muy limpia
8
Paula
3 nov 2025
·
Se alojó 3 noches
Se siente olor a cigarrillo
Se siente olor a cigarrillo
2
Estela I
17 jul 2025
·
Se alojó 2 noches
Este hotel no lo recomiendo, porque!!! Les explico yo alquile una habitación una suite de no fumadores al entrar el cuarto apestaba puro cigarro la alfombra estaba súper sucia en el baño había cabellos las toallas unas estaban amarillas y para terminar el aire acondicionado NO funciona para aliviar un poco el calor que había en esa habitación fui a buscar hielo y en ningún piso tenían hielo, fue el peor hotel el que yo me he hospedado honestamente yo no lo recomiendo
Este hotel no lo recomiendo, porque!!! Les explico yo alquile una habitación una suite de no fumadores al entrar el cuarto apestaba puro cigarro la alfombra estaba súper sucia en el baño había cabellos las toallas unas estaban amarillas y para terminar el aire acondicionado NO funciona para aliviar un poco el calor que había en esa habitación fui a buscar hielo y en ningún piso tenían hielo, fue el peor hotel el que yo me he hospedado honestamente yo no lo recomiendo
8
Manuel
1 sept 2024
·
Se alojó 1 noche
No me gusto el a/c
No me gusto el a/c
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 23:59
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-15: 96.78060339569092USD
- 2026-09-16: 96.78060339569092USD
- 2026-09-17: 96.06819638111114USD
- 2026-09-18: 96.76982095264434USD
- 2026-09-19: 95.67960593570709USD
- 2026-09-20: 96.06065307197571USD
- 2026-09-21: 84.91753070400237USD
- 2026-09-22: 94.81881490081787USD
- 2026-09-24: 96.05513422153473USD
- 2026-09-25: 107.93331113548278USD
- 2026-09-26: 84.91753070400237USD
- 2026-09-27: 97.94948183589935USD
- 2026-09-28: 94.25056694927216USD
- 2026-09-29: 96.72983349243164USD
- 2026-09-30: 89.07513511882782USD
- 2026-10-02: 97.19584627990722USD
- 2026-10-03: 97.08869080101013USD
- 2026-10-04: 88.86598212970733USD
- 2026-10-05: 97.12975210453033USD
- 2026-10-06: 95.18662383762359USD
- 2026-10-07: 97.12975210453033USD
- 2026-10-08: 97.64479200038909USD
- 2026-10-09: 84.42081656032562USD
- 2026-10-10: 104.44773898727416USD
- 2026-10-11: 97.34807677173613USD
- 2026-10-15: 105.47942954395293USD
- 2026-10-16: 160.62849221717832USD
- 2026-10-17: 179.82233228736877USD
- 2026-10-18: 84.32670563701629USD
- 2026-10-22: 92.53174870571135USD
- 2026-10-23: 97.22631878425598USD
- 2026-10-24: 96.33570659259796USD
- 2026-10-25: 84.42081656032562USD
- 2026-10-29: 94.13333318687438USD
- 2026-11-01: 84.92420261569976USD
- 2026-11-04: 94.96309719177245USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Deposit: USD 100 per accommodation, per night
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor y detector de humo.
- El alojamiento dispone de un servicio de limpieza profesional
- La piscina de temporada abre desde el 01 de mayo hasta el 01 de octubre.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Se recomienda acceder a este alojamiento en coche.
- El alojamiento dispone de un servicio de limpieza profesional.
- Mascotas: 75 USD por mascota, por semana
- No se cobran tasas por los animales de servicio
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Salones para banquetes
Piscina al aire libre
Servicios
Salones para banquetes
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Actividades
Piscina
Piscina al aire libre
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Restaurante
Habitaciones para no fumadores
Internet
WiFi gratuito