Hampton Inn Lafayette

no tan buena. El servicio de habitacion lo hacen cada 2 dias a menos que un solicite se haga a diario. Pedimos que lo hicieran a diario y se hizo el promer dia pero el segundo dia ya no lo hicieron. Esto a pesar que cuando salimos les recordamos que por favor se aseguraran de hacerlo.. y puego llamamos por telefono al hotel para insitir que no se olvidaran de hacerlos. No dijeton "esta en la lista no se preocupen..".. y cuando regresamos, no se habia hecho.. nos dieron excusas que no eran correctas.. mal mal servicio aun cuando se hizo seguimiento. Inaceptable y dar excusas lo hace peor. En adicion, el desayuno es complertamente inferior a los 10 otros hoteles del area adonde nos hemos quedado. Estaba muy muiy malo y de mala calidad. Esto si deben de cambiarlo, decidimos desayunar afuera de lo malo que era.

We barely used the hotel, just the bed, which was excellent! ! of the staff members needs to smile when dealing with guests. The others were fine though.

The beds were super comfy and the breakfast was hot and fresh.

Front desk people need to stay off I-phone so when you approach desk they are attentive not finishing up their business on iPhone. At check in there was a second person at desk who never looked up just worked their iPhone.

The shower didn’t work. And I had to go to the front desk to have them take care of it. It was only after I complained that they offered to put me in another room. Then I asked about the Hampton guarantee, and was told that it didn’t apply to me, so there wasn’t anything I could do