Live Free Hostel Dehradun

General Terms & Conditions: • It is mandatory for guests to present valid photo identification at the time of check-in. According to Government regulations, a valid Photo ID has to be carried by every person staying at the hostel. The identification proofs accepted are a Passport, Aadhar Card, Driving License, and Voter ID card. A PAN Card is not accepted as a valid ID Card. • Guests with Local IDs will not be allowed admission. • The guest will be charged a prepayment of the total price at any time before the arrival date for the reservation confirmation, in case the guest fails to make the prepayment the reservation is subject to cancellation. • Advance taken at the time of reservation is strictly non-refundable unless informed about cancellation 72 hours prior to the check-in date. • Guests are responsible for their personal belongings. Hostel management shall not be held responsible for any loss of luggage or personal belongings. • Children up to the age of 5 can share the bed with their family members. No extra charges will be levied. For children above 5 years of age, normal rates will apply. A separate bed needs to be booked. • Payment modes accepted at our hostels: Cash, Debit card, Credit card, and UPIs. • Room charges are exclusive of taxes, there will be an extra 5% GST applied on room rate. • Live Free has our in-house café which serves both Vegetarian as well as non-vegetarian options. The timings of the café are property specific, reach out to the front desk team for more details. • Any kinds of meals are not inclusive of the room rate cited. It is charged over and extra at the property only. • Also, note that there is no lift facility in the property, in case of any help please talk with the front desk team. • Hot water is available all the time, in case of any problem with it talk with the front desk team. • Power backup is available at the property. However, AC/Geyser might not work during the power backup. • The guest can avail of an extra mattress at the time of check-in. Extra mattresses are subject to availability and are chargeable. • To keep our accommodation costs as affordable as possible for all guests, we have adopted a pay-as-you-go system for certain amenities, such as locks, bath kits, and towels. By offering these items on a chargeable basis, we can maintain lower base prices for our rooms, making our hostel accessible to budget-conscious travelers. We understand that different travelers have different preferences and requirements, so we aim to provide flexibility in our offerings. • Guests can order & consume outside food in the designated dining areas only. Eating or drinking inside the rooms is strictly prohibited. • Our hostel maintains silent hours from 11 pm to 7 am to provide a comfortable stay for all the guests. Please make sure not to make any noise during these hours. • Should any action by a guest be deemed inappropriate by the hostel or if any inappropriate behavior is brought to the attention of the hostel, the hostel reserves the right to take action against the guest. Rest assured; proper investigations will be undertaken by the administration to ensure that the affair is dealt with in complete fairness. • The guest shall be deemed unfit to continue any further at any of our hostels in case of drug abuse, non-adherence of guest and booking policies, misbehavior (Physical/mental/verbal or in any kind), theft, personal hygiene, vandalism, trespassing, non-payment/delay in payment of dues, other guest inconveniences or any such unwarranted actions. In all such cases, strict action shall be taken against him/her and the person would be asked to vacate the hostel immediately without any refunds and would be blacklisted from staying at our hostels forever. • Be nice to the staff. They’re here to help you. • If we feel that you have violated any of the above-mentioned rules, we reserve the right to evict you from our place. • Certain policies are booking-specific and they are notified at the time of booking. • Right to admission is reserved. Dorms/Rooms Staying Policy • In case of 3 or 4 people traveling together, please note that we do not guarantee accommodation in the same dorm room. • Children of age below 12 years and adults of age above 45 years are strictly not allowed in the dorm, they can prefer to stay in private rooms • We provide lockers in the dormitories for each and every bed and cupboards in the private rooms for guests to keep their valuables. It is advised that you carry a lock for the locker if needed. However, availing a padlock from the reception will be subject to availability and at an additional cost. • We do not encourage parties in dorms and no food is allowed inside dorms. • In case of messing up the dorms/rooms by Vomiting in a room/bathroom we charge cleaning charges to the customer • All our hostels have dedicated smoking areas. Smoking inside the rooms is strictly prohibited. • No drying clothes inside rooms there are designated areas to hang wet clothes. • No one like stains on sheets, guest will be charged the full price of linen if they spoil the sheets or damage anything. • Physical intimacy in dorms is strictly prohibited • Guests are permitted to stay for a maximum duration of one month to ensure smooth operation and avoid any complications. • Non-resident guests are not allowed inside the rooms. In case you want to invite someone, you can meet them in the reception or cafe. • Outside pets are allowed but only for people staying in private rooms. The guest shall take care of everything related to their pet and shall not let it be free (without chain) outside the room on the hostel premises. Check-in and Check-out Policy • Standard Check-In time is 1:00 PM and Standard Check-Out time is 10:00 AM • Early Check-In and Late Check-Out are subject to the availability and discretion of the property. • In case the traveler arrives earlier than the check-in time, the guest can hang out in the common area/cafe until check-in time. (However, if the guests are arriving as early as 5:30-6 AM, it is highly recommended to book a bed for the previous night to ensure a good night's sleep). • Late check-out can be available on prior request and is subject to availability. Extra charges are applied. • Travelers can keep the luggage, post check out, at the hostel's reception area, in case of late departure from their respective cities. Booking Extension Policy • Extension of the stay would be provided on current room rates and are subject to availability. • Current room rates may be different from the rates at which the rooms were booked. • Booking extension shall be notified and paid in advance for confirmation. Group Policy • In case of a group of 6 or more guests checking in together, the hostel requires a 100% non-refundable advance payment to be transferred to the hostel (bank account details or online payment link available on request, please email us) to be able to confirm the booking. Please note that normal booking and cancellation policies do not apply to group bookings of 8 or more guests. • If the group behavior is deemed unfit at the property, the Property Manager, upon subjective evaluation, retains the full right to take required action which may also result in an on-spot cancellation without refunds. • Any group bookings which have not been informed and paid in advance, or have been made by several individuals/ separate bookings to make it appear as it is not a group can be canceled or denied at any time in advance or on arrival. • In case of Group bookings free cancelation only if informed a week before the check-in date. If canceled before 72 hours of the check-in date one night would be charged for cancellation. If canceled after that guest will be charged the full amount for cancellation. • Live Free Hostel reserves the right to admission. Cancellation Policy • We have 72 hours Free cancellation policy (i.e. if informed 3 days before check-in), cancelation after that will be charged fully. • You can always contact us for free cancellation in case of any unforeseen event. Refund will be processed within 7-14 bank working days.

General Terms & Conditions: • It is mandatory for guests to present valid photo identification at the time of check-in. According to Government regulations, a valid Photo ID has to be carried by every person staying at the hostel. The identification proofs accepted are a Passport, Aadhar Card, Driving License, and Voter ID card. A PAN Card is not accepted as a valid ID Card. • Guests with Local IDs will not be allowed admission. • The guest will be charged a prepayment of the total price at any time before the arrival date for the reservation confirmation, in case the guest fails to make the prepayment the reservation is subject to cancellation. • Advance taken at the time of reservation is strictly non-refundable unless informed about cancellation 72 hours prior to the check-in date. • Guests are responsible for their personal belongings. Hostel management shall not be held responsible for any loss of luggage or personal belongings. • Children up to the age of 5 can share the bed with their family members. No extra charges will be levied. For children above 5 years of age, normal rates will apply. A separate bed needs to be booked. • Payment modes accepted at our hostels: Cash, Debit card, Credit card, and UPIs. • Room charges are exclusive of taxes, there will be an extra 5% GST applied on room rate. • Live Free has our in-house café which serves both Vegetarian as well as non-vegetarian options. The timings of the café are property specific, reach out to the front desk team for more details. • Any kinds of meals are not inclusive of the room rate cited. It is charged over and extra at the property only. • Also, note that there is no lift facility in the property, in case of any help please talk with the front desk team. • Hot water is available all the time, in case of any problem with it talk with the front desk team. • Power backup is available at the property. However, AC/Geyser might not work during the power backup. • The guest can avail of an extra mattress at the time of check-in. Extra mattresses are subject to availability and are chargeable. • To keep our accommodation costs as affordable as possible for all guests, we have adopted a pay-as-you-go system for certain amenities, such as locks, bath kits, and towels. By offering these items on a chargeable basis, we can maintain lower base prices for our rooms, making our hostel accessible to budget-conscious travelers. We understand that different travelers have different preferences and requirements, so we aim to provide flexibility in our offerings. • Guests can order & consume outside food in the designated dining areas only. Eating or drinking inside the rooms is strictly prohibited. • Our hostel maintains silent hours from 11 pm to 7 am to provide a comfortable stay for all the guests. Please make sure not to make any noise during these hours. • Should any action by a guest be deemed inappropriate by the hostel or if any inappropriate behavior is brought to the attention of the hostel, the hostel reserves the right to take action against the guest. Rest assured; proper investigations will be undertaken by the administration to ensure that the affair is dealt with in complete fairness. • The guest shall be deemed unfit to continue any further at any of our hostels in case of drug abuse, non-adherence of guest and booking policies, misbehavior (Physical/mental/verbal or in any kind), theft, personal hygiene, vandalism, trespassing, non-payment/delay in payment of dues, other guest inconveniences or any such unwarranted actions. In all such cases, strict action shall be taken against him/her and the person would be asked to vacate the hostel immediately without any refunds and would be blacklisted from staying at our hostels forever. • Be nice to the staff. They’re here to help you. • If we feel that you have violated any of the above-mentioned rules, we reserve the right to evict you from our place. • Certain policies are booking-specific and they are notified at the time of booking. • Right to admission is reserved. Dorms/Rooms Staying Policy • In case of 3 or 4 people traveling together, please note that we do not guarantee accommodation in the same dorm room. • Children of age below 12 years and adults of age above 45 years are strictly not allowed in the dorm, they can prefer to stay in private rooms • We provide lockers in the dormitories for each and every bed and cupboards in the private rooms for guests to keep their valuables. It is advised that you carry a lock for the locker if needed. However, availing a padlock from the reception will be subject to availability and at an additional cost. • We do not encourage parties in dorms and no food is allowed inside dorms. • In case of messing up the dorms/rooms by Vomiting in a room/bathroom we charge cleaning charges to the customer • All our hostels have dedicated smoking areas. Smoking inside the rooms is strictly prohibited. • No drying clothes inside rooms there are designated areas to hang wet clothes. • No one like stains on sheets, guest will be charged the full price of linen if they spoil the sheets or damage anything. • Physical intimacy in dorms is strictly prohibited • Guests are permitted to stay for a maximum duration of one month to ensure smooth operation and avoid any complications. • Non-resident guests are not allowed inside the rooms. In case you want to invite someone, you can meet them in the reception or cafe. • Outside pets are allowed but only for people staying in private rooms. The guest shall take care of everything related to their pet and shall not let it be free (without chain) outside the room on the hostel premises. Check-in and Check-out Policy • Standard Check-In time is 1:00 PM and Standard Check-Out time is 10:00 AM • Early Check-In and Late Check-Out are subject to the availability and discretion of the property. • In case the traveler arrives earlier than the check-in time, the guest can hang out in the common area/cafe until check-in time. (However, if the guests are arriving as early as 5:30-6 AM, it is highly recommended to book a bed for the previous night to ensure a good night's sleep). • Late check-out can be available on prior request and is subject to availability. Extra charges are applied. • Travelers can keep the luggage, post check out, at the hostel's reception area, in case of late departure from their respective cities. Booking Extension Policy • Extension of the stay would be provided on current room rates and are subject to availability. • Current room rates may be different from the rates at which the rooms were booked. • Booking extension shall be notified and paid in advance for confirmation. Group Policy • In case of a group of 6 or more guests checking in together, the hostel requires a 100% non-refundable advance payment to be transferred to the hostel (bank account details or online payment link available on request, please email us) to be able to confirm the booking. Please note that normal booking and cancellation policies do not apply to group bookings of 8 or more guests. • If the group behavior is deemed unfit at the property, the Property Manager, upon subjective evaluation, retains the full right to take required action which may also result in an on-spot cancellation without refunds. • Any group bookings which have not been informed and paid in advance, or have been made by several individuals/ separate bookings to make it appear as it is not a group can be canceled or denied at any time in advance or on arrival. • In case of Group bookings free cancelation only if informed a week before the check-in date. If canceled before 72 hours of the check-in date one night would be charged for cancellation. If canceled after that guest will be charged the full amount for cancellation. • Live Free Hostel reserves the right to admission. Cancellation Policy • We have 72 hours Free cancellation policy (i.e. if informed 3 days before check-in), cancelation after that will be charged fully. • You can always contact us for free cancellation in case of any unforeseen event. Refund will be processed within 7-14 bank working days.