The Bonerowski Palace Boutique Hotel
304 US$
/ noche
Promedio para septiembre
Precios para The Bonerowski Palace Boutique Hotel
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304 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En The Bonerowski Palace Boutique Hotel, los precios por noche son de 149 US$ de media en el mes más barato (febrero) y de 304 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 158 US$ |
| febrero | 149 US$ |
| marzo | 169 US$ |
| abril | 217 US$ |
| mayo | 222 US$ |
| junio | 200 US$ |
| julio | 203 US$ |
| agosto | 244 US$ |
| septiembre | 304 US$ |
| octubre | 281 US$ |
| noviembre | 222 US$ |
| diciembre | 304 US$ |
E
F
M
A
M
J
J
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sept · 304 US$
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O
N
D
Más caro: diciembre (aprox. 304 US$)
Más barato: febrero (aprox. 149 US$)
Acerca de esta propiedad
Regálate momentos de relax solicitando los masajes y tratamientos corporales. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago). Recorre rápida y cómodamente las principale...
Servicios
Regálate momentos de relax solicitando los masajes y tratamientos corporales. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago). Recorre rápida y cómodamente las principales atracciones de la zona gracias al servicio de transporte (de pago).
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios abierto las 24 horas y un servicio de limusina o coche con chófer a tu disposición. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago disponible 24 horas.
Comida
Come algo en Bonerowska, restaurante con un bar o lounge, o simplemente llama al servicio de habitaciones con horario limitado. Se ofrece un desayuno a la carta todos los días de 07:30 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 16 habitaciones con decoraciones diferentes, equipadas con minibar y televisión de pantalla plana. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal de diseño y secadores de pelo.
Ubicación
Si te alojas en The Bonerowski Palace Boutique Hotel, disfrutarás de una céntrica ubicación en Cracovia, a pocos pasos de Plaza del mercado principal y Camino Real. Además, este hotel para familias se encuentra a 0,1 km de Basílica de Santa María y a 0,1 km de Lonja de los paños.
Qué hay cerca
Plaza del mercado principal(0.1 millas)
Museo del Ámbar(0.1 millas)
Camino Real(0.1 millas)
Calle Florianska(0.1 millas)
Palacio Krzysztofory(0.1 millas)
Basílica de Santa María(0.1 millas)
Lonja de los paños(0.1 millas)
Museo de Historia de Cracovia(0.1 millas)
Rynek Underground(0.1 millas)
Galería de arte polaco del siglo XIX en Sukiennice(0.1 millas)
Torre del ayuntamiento(0.1 millas)
Iglesia de St. Wojciech(0.1 millas)
Museo Kata(0.1 millas)
Centro cultural internacional(0.1 millas)
Plaza del Mercado Pequeño(0.2 millas)
El aeropuerto más cercano se encuentra en Cracovia (KRK-Juan Pablo II - Balice)(8.1 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Św. Jana 1, Casco antiguo de Cracovia, Cracovia, Polonia
Plaza del mercado principal (0.1 millas)
Museo del Ámbar (0.1 millas)
Camino Real (0.1 millas)
Calle Florianska (0.1 millas)
Palacio Krzysztofory (0.1 millas)
Basílica de Santa María (0.1 millas)
Opciones de habitación
11
Estudio Deluxe
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 2
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
Habitación clásica doble
Detalles de la oferta
1 Cama Doble
Capacidad: 2
258 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Suite ejecutiva
Detalles de la oferta
1 Cama Doble
Capacidad: 2
592 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Apartamento de lujo, vistas a la ciudad
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1076 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
8
Habitación doble superior
Detalles de la oferta
2 Camas Individuales
1 Cama Doble
Capacidad: 2
484 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Apartamento de lujo
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1076 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Apartamento de lujo, balcón, vistas a la ciudad
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1076 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
Reseñas de los huéspedes sobre The Bonerowski Palace Boutique Hotel
8.8
Fabuloso
Basado en 530 comentarios verificados
¿Quién se queda aquí?
Trabajo
3%
Pareja
64%
Familia
18%
Grupo
12%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el The Bonerowski Palace Boutique Hotel, los viajeros elogian la inmejorable ubicación céntrica en la plaza principal de Cracovia, las habitaciones espaciosas y con carácter, y el personal amable y servicial, mientras que las críticas recurrentes señalan una calidad de desayuno inconsistente, algunas lagunas en el servicio y algunos problemas de mantenimiento o ruido.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el The Bonerowski Palace Boutique Hotel, los viajeros elogian la inmejorable ubicación céntrica en la plaza principal de Cracovia, las habitaciones espaciosas y con carácter, y el personal amable y servicial, mientras que las críticas recurrentes señalan una calidad de desayuno inconsistente, algunas lagunas en el servicio y algunos problemas de mantenimiento o ruido.
Muchas reseñas destacan habitaciones y áreas comunes muy limpias, con un servicio de limpieza generalmente bueno. Los huéspedes aprecian el restaurante del hotel y la pequeña zona de spa o bienestar. Espere una estancia boutique histórica con una excelente ubicación y interiores con encanto, adecuada para viajeros que priorizan la ubicación y el encanto sobre la uniformidad de un gran hotel.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes señalan la presencia de un restaurante con terraza en la plaza y una pequeña zona de spa o bienestar, ambos aspectos que añaden comodidad a la estancia.
Reseñas de huéspedes relacionadas
10
Keith
2 may 2023
·
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
10
Beata
20 jun 2025
·
Se alojó 4 noches
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
10
Francisco
11 nov 2025
·
Se alojó 4 noches
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
10
Bruce
23 abr 2024
·
Se alojó 3 noches
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
10
Michael
16 mar 2023
·
Se alojó 5 noches
Beautiful property and great location. So many wonderful restaurants to choose from just outside the hotel, all of which were excellent and a wide variety of international cuisines. Our room was spacious, nicely decorated and well maintained. The wellness center was cozy and perfect to come back to after a long day walking around Krakow. Staff were all friendly and very helpful. Highly recommended a visit here.
Beautiful property and great location. So many wonderful restaurants to choose from just outside the hotel, all of which were excellent and a wide variety of international cuisines. Our room was spacious, nicely decorated and well maintained. The wellness center was cozy and perfect to come back to after a long day walking around Krakow. Staff were all friendly and very helpful. Highly recommended a visit here.
10
Ralph
29 abr 2023
·
Se alojó 4 noches
Beautiful hotel located on the main square. Location is perfect. Staff very friendly and accommodating. Rooms clean and spacious. Housekeeping excellent. Nice spa area which we used throughout stay. Would stay again and highly recommend. Also, bar area is very nice to have a quiet drink. Perfect for couples.
Beautiful hotel located on the main square. Location is perfect. Staff very friendly and accommodating. Rooms clean and spacious. Housekeeping excellent. Nice spa area which we used throughout stay. Would stay again and highly recommend. Also, bar area is very nice to have a quiet drink. Perfect for couples.
10
Judith
10 sept 2024
·
Se alojó 8 noches
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
10
CLAIRE
11 jul 2023
·
Se alojó 2 noches
Excellent location. Helpful staff. Great breakfast
Excellent location. Helpful staff. Great breakfast
10
Rachel
1 abr 2024
·
Se alojó 3 noches
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
10
Joanna
22 ago 2023
·
Se alojó 3 noches
Just amazing! Beautiful hotel with staff that go over and above. Perfect location, huge rooms, very quiet. We didn't take the breakfast option but would have liked to have been aware that the Amalia restaurant also serves breakfast items which might have suited us better, we only discovered this when it was too late!
Just amazing! Beautiful hotel with staff that go over and above. Perfect location, huge rooms, very quiet. We didn't take the breakfast option but would have liked to have been aware that the Amalia restaurant also serves breakfast items which might have suited us better, we only discovered this when it was too late!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La mayoría de las reseñas describen las habitaciones y las zonas comunes como muy limpias, y el servicio de limpieza suele recibir elogios. Algunos mencionan fallos, como toallas no reemplazadas o una bolsa de basura olvidada.
Reseñas de huéspedes relacionadas
10
Alicia
24 dic 2024
·
Se alojó 2 noches
Struttura in centro , pulizia e personale gentile
Struttura in centro , pulizia e personale gentile
10
Francisco
11 nov 2025
·
Se alojó 4 noches
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
10
Bruce
23 abr 2024
·
Se alojó 3 noches
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
8
Emi
15 dic 2025
·
Se alojó 2 noches
The room is well-organized and clean. Staff is kind and provide sincere response.
The room is well-organized and clean. Staff is kind and provide sincere response.
10
Andrew
8 dic 2022
·
Se alojó 3 noches
We had a lovely stay at the Bonerowski Palace hotel. It is very comfortable and the rooms are huge and very clean and in good order. The position next to the main square is also excellent for seeing all attractions in the centre of Krakow.
We had a lovely stay at the Bonerowski Palace hotel. It is very comfortable and the rooms are huge and very clean and in good order. The position next to the main square is also excellent for seeing all attractions in the centre of Krakow.
4
Nicholas
7 feb 2023
·
Se alojó 5 noches
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
10
Ralph
29 abr 2023
·
Se alojó 4 noches
Beautiful hotel located on the main square. Location is perfect. Staff very friendly and accommodating. Rooms clean and spacious. Housekeeping excellent. Nice spa area which we used throughout stay. Would stay again and highly recommend. Also, bar area is very nice to have a quiet drink. Perfect for couples.
Beautiful hotel located on the main square. Location is perfect. Staff very friendly and accommodating. Rooms clean and spacious. Housekeeping excellent. Nice spa area which we used throughout stay. Would stay again and highly recommend. Also, bar area is very nice to have a quiet drink. Perfect for couples.
4
David
25 sept 2024
·
Se alojó 2 noches
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
10
Caroline
1 dic 2023
·
Se alojó 2 noches
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
8
Pat
16 ene 2026
·
Se alojó 1 noche
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchos huéspedes informan sobre habitaciones grandes, cómodas y bien decoradas, con algunas suites que ofrecen balcones o vistas a la plaza y varios que destacan un silencio sorprendente para una ubicación tan céntrica. Algunos mencionan colchones duros, distribuciones de baño incómodas, ruido de las zonas de personal o problemas con el aire acondicionado/ventilador.
Reseñas de huéspedes relacionadas
10
Magdalena
1 ago 2024
·
Se alojó 2 noches
Perfect location big beautiful rooms balcony
Perfect location big beautiful rooms balcony
10
Joanna
30 oct 2023
·
Se alojó 2 noches
Upgraded to suite. Very spacious with lovely decor and soft furnishings. Staff couldn’t do enough to help, including parking and returning car, suggesting places to go/eat etc.
Upgraded to suite. Very spacious with lovely decor and soft furnishings. Staff couldn’t do enough to help, including parking and returning car, suggesting places to go/eat etc.
10
Robert
24 jun 2025
·
Se alojó 4 noches
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
10
Bruce
23 abr 2024
·
Se alojó 3 noches
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
4
Nicholas
7 feb 2023
·
Se alojó 5 noches
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
4
David
25 sept 2024
·
Se alojó 2 noches
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
8
Pat
16 ene 2026
·
Se alojó 1 noche
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
10
Orly
16 jul 2024
·
Se alojó 3 noches
Goede kamer. Ik vond het matras een beetje hard. Alles is schoon. Goed ontbijt.
Goede kamer. Ik vond het matras een beetje hard. Alles is schoon. Goed ontbijt.
10
Robert
20 ago 2025
·
Se alojó 8 noches
Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.
Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.
10
Joanna
22 ago 2023
·
Se alojó 3 noches
Just amazing! Beautiful hotel with staff that go over and above. Perfect location, huge rooms, very quiet. We didn't take the breakfast option but would have liked to have been aware that the Amalia restaurant also serves breakfast items which might have suited us better, we only discovered this when it was too late!
Just amazing! Beautiful hotel with staff that go over and above. Perfect location, huge rooms, very quiet. We didn't take the breakfast option but would have liked to have been aware that the Amalia restaurant also serves breakfast items which might have suited us better, we only discovered this when it was too late!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser amable, servicial y proactivo, con personal que organiza visitas guiadas, mejoras y reservas. Algunas reseñas citan un servicio de desayuno inatento, un seguimiento deficiente de las ventajas prometidas, lavandería lenta y ruido ocasional de las oficinas del personal.
Reseñas de huéspedes relacionadas
10
Catherine
4 dic 2022
·
Se alojó 1 noche
I have stayed at this wonderful propert 3 times already. The hotel is beautiful and located in a great area. Located right in the middle of all ath action with shopping, food, drink and beautiful architecture. The Christmas Market is right outside the hotel. There is a nice mall 10 minute walk away close to the main train station . The staff are extremely friendly and helpful. Kamil and Bartek were great. BreKfast was good also. Bonerowski is definitely the place to stay.
I have stayed at this wonderful propert 3 times already. The hotel is beautiful and located in a great area. Located right in the middle of all ath action with shopping, food, drink and beautiful architecture. The Christmas Market is right outside the hotel. There is a nice mall 10 minute walk away close to the main train station . The staff are extremely friendly and helpful. Kamil and Bartek were great. BreKfast was good also. Bonerowski is definitely the place to stay.
10
Keith
2 may 2023
·
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
10
Gary
22 ago 2024
·
Se alojó 2 noches
Presidential Apartment overlooking the square. BEAUTIFUL room. Fantastic service. Got us tickets to Aushwitz when they were sold out for the month. I wouldn’t stay anywhere else in Krakow.
Presidential Apartment overlooking the square. BEAUTIFUL room. Fantastic service. Got us tickets to Aushwitz when they were sold out for the month. I wouldn’t stay anywhere else in Krakow.
10
Francisco
11 nov 2025
·
Se alojó 4 noches
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
10
Robert
24 jun 2025
·
Se alojó 4 noches
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
10
Monica
25 sept 2023
·
Se alojó 3 noches
The hotel is perfectly located. It is close to everything. The staff is great and very helpful, specially Brygida and Victor. Brygida was able to find us a last minute tour. The rooms need some improvement such as better mattresses and pillows and perhaps a smaller garbage container in the bathroom. The restaurant had great breakfast and the staff was very friendly. I would highly recommend this hotel, specially if you are planning to walk around Krakow which you should do.
The hotel is perfectly located. It is close to everything. The staff is great and very helpful, specially Brygida and Victor. Brygida was able to find us a last minute tour. The rooms need some improvement such as better mattresses and pillows and perhaps a smaller garbage container in the bathroom. The restaurant had great breakfast and the staff was very friendly. I would highly recommend this hotel, specially if you are planning to walk around Krakow which you should do.
4
Nicholas
7 feb 2023
·
Se alojó 5 noches
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
10
Judith
10 sept 2024
·
Se alojó 8 noches
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
8
Pat
16 ene 2026
·
Se alojó 1 noche
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
10
Rachel
1 abr 2024
·
Se alojó 3 noches
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Constantemente elogiado por estar directamente en la plaza principal del Mercado, que ofrece fácil acceso a pie a los lugares de interés del casco antiguo. Varios críticos también encontraron las habitaciones silenciosas a pesar del ambiente animado.
Reseñas de huéspedes relacionadas
10
Keith
2 may 2023
·
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
10
Beata
20 jun 2025
·
Se alojó 4 noches
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
10
Granville
6 ene 2025
·
Se alojó 3 noches
Terrific room at a very reasonable rate with first rate, friendly staff and perfect location right on the city square.
Terrific room at a very reasonable rate with first rate, friendly staff and perfect location right on the city square.
10
Bruce
23 abr 2024
·
Se alojó 3 noches
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
10
Janusz
5 ene 2025
·
Se alojó 1 noche
Amazing location, right in the heart of the Old Town . Beautifully restored and preserved property . Everything you might expect from the top rated hotel . Can’t wait to come back here and spend few days in wonderful Krakow !
Amazing location, right in the heart of the Old Town . Beautifully restored and preserved property . Everything you might expect from the top rated hotel . Can’t wait to come back here and spend few days in wonderful Krakow !
10
david
1 jun 2024
·
Se alojó 3 noches
Perfect position on the square
Perfect position on the square
10
Paige
4 dic 2024
·
Se alojó 2 noches
Comfortable room, friendly staff and the absolute best location!!!
Comfortable room, friendly staff and the absolute best location!!!
10
Caroline
1 dic 2023
·
Se alojó 2 noches
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
8
Pat
16 ene 2026
·
Se alojó 1 noche
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
10
Robert
20 ago 2025
·
Se alojó 8 noches
Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.
Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La restauración en el hotel recibe elogios frecuentes, desde cenas sabrosas hasta desayunos generosos o deliciosos. Sin embargo, el desayuno puede ser inconsistente en variedad o disponibilidad, con café ocasionalmente tibio y algunos problemas con los asientos o el servicio.
Reseñas de huéspedes relacionadas
10
Beata
20 jun 2025
·
Se alojó 4 noches
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
10
Francisco
11 nov 2025
·
Se alojó 4 noches
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
10
Bruce
23 abr 2024
·
Se alojó 3 noches
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
4
David
25 sept 2024
·
Se alojó 2 noches
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
10
Judith
10 sept 2024
·
Se alojó 8 noches
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
10
CLAIRE
11 jul 2023
·
Se alojó 2 noches
Excellent location. Helpful staff. Great breakfast
Excellent location. Helpful staff. Great breakfast
10
Caroline
1 dic 2023
·
Se alojó 2 noches
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
8
Pat
16 ene 2026
·
Se alojó 1 noche
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
10
Rachel
1 abr 2024
·
Se alojó 3 noches
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
10
Orly
16 jul 2024
·
Se alojó 3 noches
Goede kamer. Ik vond het matras een beetje hard. Alles is schoon. Goed ontbijt.
Goede kamer. Ik vond het matras een beetje hard. Alles is schoon. Goed ontbijt.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Christian
16 ago 2026
·
Se alojó 3 noches
Todo perfecto, la habitación muy grande y limpia, la ubicación inmejorable y el personal de primera. Totalmente recomendado
Todo perfecto, la habitación muy grande y limpia, la ubicación inmejorable y el personal de primera. Totalmente recomendado
10
Georg
20 nov 2023
·
Se alojó 3 noches
Veldig bra.
Veldig bra.
10
Paul
hace 2 semanas
·
Se alojó 4 noches
Great place and centrally located, biggest problem is, I’m unable to properly fill out the evaluation since the app only provides limited access to the reviews
Great place and centrally located, biggest problem is, I’m unable to properly fill out the evaluation since the app only provides limited access to the reviews
10
Denis
hace 2 semanas
·
Se alojó 4 noches
The hotel is in a marvellous location next to the Main Square. It is an attractive building with period features. The breakfast was the best I have ever had in a hotel, full of interesting hot and cold dishes. The staff were very helpful. We stayed in the Penthouse, a large apartment sitting on top of the fourth floor. It was very stylishly decorated with areas for the bedroom, living and dining area. Note that the lift only went to the fourth floor so there was a staircase up to the room. Overall a remarkable hotel.
The hotel is in a marvellous location next to the Main Square. It is an attractive building with period features. The breakfast was the best I have ever had in a hotel, full of interesting hot and cold dishes. The staff were very helpful. We stayed in the Penthouse, a large apartment sitting on top of the fourth floor. It was very stylishly decorated with areas for the bedroom, living and dining area. Note that the lift only went to the fourth floor so there was a staircase up to the room. Overall a remarkable hotel.
10
Jan Viggo
el mes pasado
·
Se alojó 4 noches
Vi hadde en fin feiring av bryllupsdag på hotellets restaurant. Rommet var fantastisk, det samme var frokosten. Deilig å velge fra egen meny. Alt var supert.
Vi hadde en fin feiring av bryllupsdag på hotellets restaurant. Rommet var fantastisk, det samme var frokosten. Deilig å velge fra egen meny. Alt var supert.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 02:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-20: 246.28624156640623USD
- 2026-09-21: 194.25761666107175USD
- 2026-09-22: 215.44766451470946USD
- 2026-09-23: 363.93320615203857USD
- 2026-09-24: 297.4107771699829USD
- 2026-09-25: 290.95339630572505USD
- 2026-09-26: 290.95339630572505USD
- 2026-09-27: 200.6325658536987USD
- 2026-09-28: 248.19817701296995USD
- 2026-09-29: 195.1744940680847USD
- 2026-09-30: 186.57271764422606USD
- 2026-10-01: 311.81315766522215USD
- 2026-10-02: 317.6886534993896USD
- 2026-10-03: 282.9458206795349USD
- 2026-10-04: 165.6470564317932USD
- 2026-10-05: 186.49842067703244USD
- 2026-10-06: 247.64099349398802USD
- 2026-10-07: 310.697706USD
- 2026-10-08: 295.793388USD
- 2026-10-09: 316.9804618756714USD
- 2026-10-10: 312.0058014614868USD
- 2026-10-11: 197.50605780569455USD
- 2026-10-12: 255.1377446694946USD
- 2026-10-13: 451.58508381317137USD
- 2026-10-14: 254.25300371850582USD
- 2026-10-15: 419.7886059525146USD
- 2026-10-16: 228.37451458895873USD
- 2026-10-17: 284.72564152844234USD
- 2026-10-18: 148.5845925975952USD
- 2026-10-19: 246.40278651470945USD
- 2026-10-20: 234.91224534027097USD
- 2026-10-21: 225.71163221191404USD
- 2026-10-22: 200.55205852075193USD
- 2026-10-23: 179.24254422280882USD
- 2026-10-24: 276.9699968239746USD
- 2026-10-25: 180.32120603118895USD
- 2026-10-26: 187.64583385839842USD
- 2026-10-27: 199.48856399999997USD
- 2026-10-28: 185.1105001481323USD
- 2026-10-29: 159.99266711242674USD
- 2026-10-30: 157.068582USD
- 2026-10-31: 147.8176911500244USD
- 2026-11-01: 115.79508599999998USD
- 2026-11-02: 111.52737513638304USD
- 2026-11-03: 116.941572USD
- 2026-11-04: 116.941572USD
- 2026-11-05: 114.02616390563963USD
- 2026-11-06: 146.67750298571775USD
- 2026-11-07: 112.28070124923705USD
- 2026-11-08: 114.02616390563963USD
- 2026-11-09: 146.26386638557432USD
- 2026-11-10: 127.12321298950194USD
- 2026-11-11: 145.60372199999998USD
- 2026-11-12: 175.5166396626892USD
- 2026-11-13: 115.58642645768737USD
- 2026-11-14: 147.8176911500244USD
- 2026-11-15: 144.457236USD
- 2026-11-16: 116.77677863269042USD
- 2026-11-17: 116.941572USD
- 2026-11-18: 115.79508599999998USD
- 2026-11-19: 172.24717074444578USD
- 2026-11-20: 143.6787972673187USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Deposit: PLN 1000 per accommodation, per stay
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 8 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Desayuno a la carta: 180 PLN por persona (precio aproximado)
- Transporte al aeropuerto: 130 PLN por vehículo (solo ida, máximo 2 personas)
- Aparcamiento en las inmediaciones: 150 PLN por día (ubicado a 700 m)
- Cama adicional: 200.0 PLN por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Jardín
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Desayuno en la habitación
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Internet
WiFi gratuito