Chevron Renaissance Private Apartments - Q Stay
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Property Desc:
Property Location With a stay at Chevron Renaissance Private Apartments in Gold Coast (Surfers Paradise), you'll be a 3-minute walk from Cavill Avenue and within a 5-minute drive of The Star Gold Coast. This 4-star apartment is 0.8 mi (1.4 km) from Surfers Paradise Beach and 2.3 mi (3.6 km) from Gold Coast Convention and Exhibition Centre.
Rooms Make yourself at home in one of the 26 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 40-inch flat-screen televisions are provided, with digital programming available. Conveniences include separate sitting areas and microwaves, and you can also request cribs/infant beds (surcharge).
Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center.
Dining Grab a bite from the grocery/convenience store serving guests of Chevron Renaissance Private Apartments.
Business, Other Amenities
Free self parking is available onsite.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Chevron Renaissance - 0.1 km / 0.1 mi
Wax Museum - 0.2 km / 0.1 mi
Cavill Avenue - 0.2 km / 0.2 mi
Infinity Attraction - 0.4 km / 0.2 mi
Centro Surfers Paradise - 0.4 km / 0.2 mi
Slingshot - 0.4 km / 0.3 mi
Ripley's Believe It or Not - 0.5 km / 0.3 mi
Timezone - 0.5 km / 0.3 mi
Surfers Paradise Beach - 0.5 km / 0.3 mi
Surfers Paradise Tenpin - 0.6 km / 0.4 mi
Budds Beach - 0.6 km / 0.4 mi
Jet Flight Simulator - 0.7 km / 0.4 mi
Surfers Paradise Beachfront Markets - 0.7 km / 0.4 mi
King Tutts Putt Putt - 0.8 km / 0.5 mi
SkyPoint Observation Deck - 0.9 km / 0.5 mi
The preferred airport for Chevron Renaissance Private Apartments is Coolangatta Airport (OOL) - 31.1 km / 19.3 mi
House Rules
Children welcomeNo petsNo smokingSpoken Languages
EnglishKnow Before You Go:
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60�C/140�F.
Contactless check-out is available.
Fees:
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 5 per day
Rollaway bed fee: AUD 25.0 per day
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes:
You'll be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
Checkin Instructions:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Special Checkin Instructions:
There is no front desk at this property. The check-in location differs from the property location. To check in, go to 48 Peninsular Drive, Surfers Paradise Guests can access their accommodation through a private entrance.
Checkin Time:
2:00 PM
Checkin End Time:
midnight
Checkin Minimum Age:
18
Checkout Time:
10:00 AM
Aparcamiento
Bañera de hidromasaje/Jacuzzi
Piscina
Sauna
Habitaciones para no fumadores
Playa (cercana)
Ubicación
23 Ferny Avenue, Costa del Oro, Queensland, Australia
Reseñas de los huéspedes sobre Chevron Renaissance Private Apartments - Q Stay
8
Muy bueno
Basado en 640 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Los Apartamentos Privados en Towers of Chevron - Gestionados por Coastal Letting Co. reciben opiniones variadas, con experiencias que difieren entre las unidades de gestión privada, equilibrando vistas amplias y distribuciones adecuadas para familias con una decoración anticuada, problemas de mantenimiento e inconsistencias en la limpieza y el servicio.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Los Apartamentos Privados en Towers of Chevron - Gestionados por Coastal Letting Co. reciben opiniones variadas, con experiencias que difieren entre las unidades de gestión privada, equilibrando vistas amplias y distribuciones adecuadas para familias con una decoración anticuada, problemas de mantenimiento e inconsistencias en la limpieza y el servicio.
Los huéspedes destacan las agradables zonas de piscina y las comodidades, pero señalan retrasos ocasionales en los ascensores o mantenimiento, y problemas con el aparcamiento o el acceso a las torres. La ubicación recibe elogios por su proximidad a la playa, Cavill Avenue, los tranvías, los restaurantes y el Coles que se encuentra en la planta baja. En general, se puede esperar una excelente ubicación con una calidad variable de los apartamentos y la gestión.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las zonas de piscina son un punto fuerte, con huéspedes que disfrutan de las opciones interiores y exteriores; sin embargo, algunos informaron de retrasos en los ascensores o mantenimiento y problemas con el aparcamiento o el acceso a las torres.
Reseñas de huéspedes relacionadas
10
Luke
1 dic 2024
·
Se alojó 12 noches
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
8
Tracey Lynn
6 nov 2024
·
Se alojó 6 noches
Great location for ease of access to two supermarkets and lots of restaurants. Once we sorted out the parking pass it was great. Pool area was attractive but spa was too cold. Indoor pool was closed for maintenance during our stay. Would stay here again.
Great location for ease of access to two supermarkets and lots of restaurants. Once we sorted out the parking pass it was great. Pool area was attractive but spa was too cold. Indoor pool was closed for maintenance during our stay. Would stay here again.
10
Holly
30 jun 2024
·
Se alojó 2 noches
Great stay, location was nice and central to everything. Facilities we're also good.
Great stay, location was nice and central to everything. Facilities we're also good.
6
Philippa
7 oct 2025
·
Se alojó 6 noches
Great location, awesome outdoor area with pool, bbqs etc, rooms were ok but not really worth what we paid, but the location was great, right close to everything, nice views. We were staying as a group so had 2 other apartments booked, because this was thru a property management company and not the hotel itself it wasnt easy, we had to pick the keys up from a different property with no parking so hard to get in to get the keys, they made us stand their amd check in online, wouldnt just check us in when we were standing there which was awkward when we were on roaming and hadnt set our phones up properly yet, our apartments were on sperate floors across 2 different towers, we werent able to visit each other or meet at any other rooms as the keys only allow you to go to the floor you are on, none of this was explained to us so had some frustratong times stuck in lifts until we figured this out and made it really hard to interact with the rest of the group, parking also took a but to work out as wasnt explained, if i was to stay again i would be booking one direct through the hotel, not through Gold Coast letting, but if staying with a group id reccommend sonewhere else
Great location, awesome outdoor area with pool, bbqs etc, rooms were ok but not really worth what we paid, but the location was great, right close to everything, nice views. We were staying as a group so had 2 other apartments booked, because this was thru a property management company and not the hotel itself it wasnt easy, we had to pick the keys up from a different property with no parking so hard to get in to get the keys, they made us stand their amd check in online, wouldnt just check us in when we were standing there which was awkward when we were on roaming and hadnt set our phones up properly yet, our apartments were on sperate floors across 2 different towers, we werent able to visit each other or meet at any other rooms as the keys only allow you to go to the floor you are on, none of this was explained to us so had some frustratong times stuck in lifts until we figured this out and made it really hard to interact with the rest of the group, parking also took a but to work out as wasnt explained, if i was to stay again i would be booking one direct through the hotel, not through Gold Coast letting, but if staying with a group id reccommend sonewhere else
8
Patricia
13 abr 2025
·
Se alojó 7 noches
Great views and location. Facilities and amenities were good too, would recommend! The only downfall was they were doing maintenance on the elevators and it took forever to get up and down as there was only 2 lifts working… but overall great stay.
Great views and location. Facilities and amenities were good too, would recommend! The only downfall was they were doing maintenance on the elevators and it took forever to get up and down as there was only 2 lifts working… but overall great stay.
8
Brandon
25 jul 2024
·
Se alojó 2 noches
Spa was really good rooms was excellent
Spa was really good rooms was excellent
8
Hasan Al
13 ene 2025
·
Se alojó 5 noches
Enjoyed the stay but finding the parking for the forst time was confusing :)
Enjoyed the stay but finding the parking for the forst time was confusing :)
4
Rabija
19 feb 2025
·
Se alojó 5 noches
The life's are very slow only 2 working whating period every time is 15 min the internet not working at all the whole time i used my phone date
The life's are very slow only 2 working whating period every time is 15 min the internet not working at all the whole time i used my phone date
6
Amanda
13 nov 2025
·
Se alojó 7 noches
It was okay, but we probably would book elsewhere next time. The main things we didn’t love were the overall cleanliness of the room, we found other guests used wrappers etc in drawers and under beds, and did some dusting ourselves as some surfaces hadn’t been dusted. It didn’t feel clean and fresh. There were also still wet laundry items in the washing machine. We also expected in an apartment that we’d have all the basics/essentials, but had to go out and purchase a can opener (which we left behind as a donation for the next guest). Plus the hair dryer didn’t work and the additional one in the bathroom cupboard had a power plug for another country so couldn’t be used, so we also had to purchase a hair dryer. The things we appreciated were the close proximity to everything- it’s a perfect location, moments from Cavill Ave and right above Coles which suited us. The on site pools are really impressive and beautifully maintained.
It was okay, but we probably would book elsewhere next time. The main things we didn’t love were the overall cleanliness of the room, we found other guests used wrappers etc in drawers and under beds, and did some dusting ourselves as some surfaces hadn’t been dusted. It didn’t feel clean and fresh. There were also still wet laundry items in the washing machine. We also expected in an apartment that we’d have all the basics/essentials, but had to go out and purchase a can opener (which we left behind as a donation for the next guest). Plus the hair dryer didn’t work and the additional one in the bathroom cupboard had a power plug for another country so couldn’t be used, so we also had to purchase a hair dryer. The things we appreciated were the close proximity to everything- it’s a perfect location, moments from Cavill Ave and right above Coles which suited us. The on site pools are really impressive and beautifully maintained.
10
Ryan
31 ago 2024
·
Se alojó 3 noches
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente, oscilando entre apartamentos muy ordenados e informes de suelos pegajosos, polvo, plagas (hormigas o cucarachas), olores y objetos sucios o rotos abandonados. Varios huéspedes también señalaron la falta de servicio de limpieza a mitad de la estancia y la limitación de productos de limpieza o toallas limpias.
Reseñas de huéspedes relacionadas
2
Anthony
29 sept 2024
·
Se alojó 2 noches
This property was very dirty. I would say unhygienic. The floors are sticky and have things spilled on them. The beach tops have things spilled on them. There is dust everywhere in the kitchen. Potato chips on the couch. Just dirty. The property managers said they would clean, then didn’t show up. They are full of excuses. And hard to get a hold of
This property was very dirty. I would say unhygienic. The floors are sticky and have things spilled on them. The beach tops have things spilled on them. There is dust everywhere in the kitchen. Potato chips on the couch. Just dirty. The property managers said they would clean, then didn’t show up. They are full of excuses. And hard to get a hold of
8
Janette
12 ago 2024
·
Se alojó 2 noches
The apartment was roomy, airy, very clean had great views and was in a very good location to everything.
The apartment was roomy, airy, very clean had great views and was in a very good location to everything.
10
Skye
4 oct 2025
·
Se alojó 9 noches
Was perfect great location place was just as advertised clean only thing is the mattress needs updating and the bathroom fan needs to be fixed
Was perfect great location place was just as advertised clean only thing is the mattress needs updating and the bathroom fan needs to be fixed
2
Agnes
21 oct 2025
·
Se alojó 5 noches
We had an absolutely awful experience with Coastal Letting Co. The apartment we booked was nothing like the pictures, in terms of cleanliness and also hygiene. When we walked in, we were welcomed with: a rusty and broken front door (compared to all the other apartments on our level) sticky floors, crumbs on the couch and carpet, a dining table that hadn’t been wiped down, dirty dishes in the cupboards, a pile of dust and dirt between the bookshelf and kitchen, a beyond dusty laundry room, stains on the bath floor, a fan that barely worked, red stains behind the couch wall, a rusty toilet cleaner (which is the last thing you want to see) and a beautiful first morning of waking up with bed bites (the sheets were changed following a complaint, but the bites continued, we assume dust mites from uncleaned carpet). A cleaner returned to change the sheet, but besides that, the service has provided zero compensation for our unpleasant stay. Truthfully, this is not only the cleaners issue but a maintenance issue on the parts of Coastal Letting Co and the owner. The apartment requires MAJOR care that your everyday cleaner is not going to do (think: carpet cleans, cleaning the duct vents - things like that). Would not recommend booking through this service. In particular, our stay was at the Towers of Chevron, tower 1, level 12, advertised took has 3 single beds and one double bed ,2 rooms).
We had an absolutely awful experience with Coastal Letting Co. The apartment we booked was nothing like the pictures, in terms of cleanliness and also hygiene. When we walked in, we were welcomed with: a rusty and broken front door (compared to all the other apartments on our level) sticky floors, crumbs on the couch and carpet, a dining table that hadn’t been wiped down, dirty dishes in the cupboards, a pile of dust and dirt between the bookshelf and kitchen, a beyond dusty laundry room, stains on the bath floor, a fan that barely worked, red stains behind the couch wall, a rusty toilet cleaner (which is the last thing you want to see) and a beautiful first morning of waking up with bed bites (the sheets were changed following a complaint, but the bites continued, we assume dust mites from uncleaned carpet). A cleaner returned to change the sheet, but besides that, the service has provided zero compensation for our unpleasant stay. Truthfully, this is not only the cleaners issue but a maintenance issue on the parts of Coastal Letting Co and the owner. The apartment requires MAJOR care that your everyday cleaner is not going to do (think: carpet cleans, cleaning the duct vents - things like that). Would not recommend booking through this service. In particular, our stay was at the Towers of Chevron, tower 1, level 12, advertised took has 3 single beds and one double bed ,2 rooms).
6
Kerry
30 dic 2024
·
Se alojó 7 noches
Apartment was clean and tidy. Nice view over pool and some partial beach views. Although we stayed a week and there was no cleaning and no clean towels. We had to clean towels daily to cater for showers and swims. There was no cleaning products. I would suggest there be floor cleaner, spray and wipe, toilet cleaner, jif available. Limited dishwashing liquid, bin bags and toilet rolls for a week stay so we had to buy some. tv in the room is not great. No channels found. No swimming towels available. Oven door is loose. Annoying the main room and ensuite doesn’t have a balcony view. Had no windows in that room. It is a privately rented out hence no cleaning and towel changing. 3.5 stars
Apartment was clean and tidy. Nice view over pool and some partial beach views. Although we stayed a week and there was no cleaning and no clean towels. We had to clean towels daily to cater for showers and swims. There was no cleaning products. I would suggest there be floor cleaner, spray and wipe, toilet cleaner, jif available. Limited dishwashing liquid, bin bags and toilet rolls for a week stay so we had to buy some. tv in the room is not great. No channels found. No swimming towels available. Oven door is loose. Annoying the main room and ensuite doesn’t have a balcony view. Had no windows in that room. It is a privately rented out hence no cleaning and towel changing. 3.5 stars
2
Mostapha
1 oct 2024
·
Se alojó 8 noches
The room was disgusting. Very unsafe for the kids. Dead cockroaches in the fridge. So we checked out early: Dissapointed
The room was disgusting. Very unsafe for the kids. Dead cockroaches in the fridge. So we checked out early: Dissapointed
2
Simcha
17 jul 2025
·
Se alojó 5 noches
DO NOT STAY HERE!! Apartment was filthy, sticky, greasy and smelly on arrival. Kitchen covered in ants. Toilet stank like sewerage and smelled up the entire place. Felt like we were living in sewer. Place is completely rundown and no upkeep. Exposed nails in carpet, broken Tv and AC and pools were not heated as promised. Upon complaints, no action was taken. Fake promises to send housekeeping. Did not respond to phone calls or emails. Housekeeping never showed. I can not express it enough, this place is disgusting and a total waste of money. Learn from our mistake and DO NOT STAY HERE. We asked to switch rooms they refused. They did not bother trying to help us, they did not care. I gave them plenty of opportunities to help us and begged for a solution. We heard nothing from them. The smell of the place will haunt me for a long time.
DO NOT STAY HERE!! Apartment was filthy, sticky, greasy and smelly on arrival. Kitchen covered in ants. Toilet stank like sewerage and smelled up the entire place. Felt like we were living in sewer. Place is completely rundown and no upkeep. Exposed nails in carpet, broken Tv and AC and pools were not heated as promised. Upon complaints, no action was taken. Fake promises to send housekeeping. Did not respond to phone calls or emails. Housekeeping never showed. I can not express it enough, this place is disgusting and a total waste of money. Learn from our mistake and DO NOT STAY HERE. We asked to switch rooms they refused. They did not bother trying to help us, they did not care. I gave them plenty of opportunities to help us and begged for a solution. We heard nothing from them. The smell of the place will haunt me for a long time.
8
Bentolhoda
18 ago 2024
·
Se alojó 7 noches
The location is so good and very close to tram and shopping center. The view is also excellent. Rooms are clean and comfy however the kitchen cabinet and drawers are old and the dishes are so greasy. We washed them with dish washer but still greasy. No tissues
The location is so good and very close to tram and shopping center. The view is also excellent. Rooms are clean and comfy however the kitchen cabinet and drawers are old and the dishes are so greasy. We washed them with dish washer but still greasy. No tissues
10
Lisa
22 nov 2025
·
Se alojó 2 noches
The room was clean a broken furniture piece probably should’ve been removed. Bedroom/bathroom door didn’t lock but the staff were amazing super helpful. Extremely happy will definitely return
The room was clean a broken furniture piece probably should’ve been removed. Bedroom/bathroom door didn’t lock but the staff were amazing super helpful. Extremely happy will definitely return
6
Amanda
13 nov 2025
·
Se alojó 7 noches
It was okay, but we probably would book elsewhere next time. The main things we didn’t love were the overall cleanliness of the room, we found other guests used wrappers etc in drawers and under beds, and did some dusting ourselves as some surfaces hadn’t been dusted. It didn’t feel clean and fresh. There were also still wet laundry items in the washing machine. We also expected in an apartment that we’d have all the basics/essentials, but had to go out and purchase a can opener (which we left behind as a donation for the next guest). Plus the hair dryer didn’t work and the additional one in the bathroom cupboard had a power plug for another country so couldn’t be used, so we also had to purchase a hair dryer. The things we appreciated were the close proximity to everything- it’s a perfect location, moments from Cavill Ave and right above Coles which suited us. The on site pools are really impressive and beautifully maintained.
It was okay, but we probably would book elsewhere next time. The main things we didn’t love were the overall cleanliness of the room, we found other guests used wrappers etc in drawers and under beds, and did some dusting ourselves as some surfaces hadn’t been dusted. It didn’t feel clean and fresh. There were also still wet laundry items in the washing machine. We also expected in an apartment that we’d have all the basics/essentials, but had to go out and purchase a can opener (which we left behind as a donation for the next guest). Plus the hair dryer didn’t work and the additional one in the bathroom cupboard had a power plug for another country so couldn’t be used, so we also had to purchase a hair dryer. The things we appreciated were the close proximity to everything- it’s a perfect location, moments from Cavill Ave and right above Coles which suited us. The on site pools are really impressive and beautifully maintained.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchas unidades son espaciosas con excelentes vistas y distribuciones adecuadas para familias. Otras se sienten anticuadas o deterioradas, con problemas de mantenimiento (aire acondicionado, TV, horno, sellos de ventanas), ropa de cama incómoda y ropa de cama limitada.
Reseñas de huéspedes relacionadas
8
Alicia
15 oct 2024
·
Se alojó 8 noches
Great central location, Clean enough. Windows dont have a great seal, so wind was blowing curtains a lot, even though windows were shut, and some leakage when rained.
Great central location, Clean enough. Windows dont have a great seal, so wind was blowing curtains a lot, even though windows were shut, and some leakage when rained.
6
Freya
18 dic 2024
·
Se alojó 3 noches
Property manager and communication was awesome. Last time I stayed our room was beautiful and I had a great time so I decided to stay again. This time I got a room with old dirty ripped up carpet, lumpy beds and a couch that had so much food scraps in plus it smelt like a wet dog. I cleaned the entire thing myself before I unpacked my bag because it was SO DIRTY! I don’t think I’ll be back.
Property manager and communication was awesome. Last time I stayed our room was beautiful and I had a great time so I decided to stay again. This time I got a room with old dirty ripped up carpet, lumpy beds and a couch that had so much food scraps in plus it smelt like a wet dog. I cleaned the entire thing myself before I unpacked my bag because it was SO DIRTY! I don’t think I’ll be back.
8
Alan
19 abr 2024
·
Se alojó 6 noches
Great location, apartment was ok, needed an uplift. Oven didn’t work. Facilities were beautiful.
Great location, apartment was ok, needed an uplift. Oven didn’t work. Facilities were beautiful.
10
Lauren
23 oct 2024
·
Se alojó 3 noches
Great location! Amazing views from the 39th floor!
Great location! Amazing views from the 39th floor!
6
Karimullah
2 jun 2024
·
Se alojó 2 noches
The property has very basic furnitures, flooring of the kitchen has detached and feels weird walking on it. Beds are not comfortable at all, pillows are very old and uncomfortable. Not enough blankets. There’s no room service. The only thing I liked was the indoor pool.
The property has very basic furnitures, flooring of the kitchen has detached and feels weird walking on it. Beds are not comfortable at all, pillows are very old and uncomfortable. Not enough blankets. There’s no room service. The only thing I liked was the indoor pool.
10
Claire
29 oct 2024
·
Se alojó 7 noches
Great location and a fantastic spacious size for a family. Would definitely re book and stay again.
Great location and a fantastic spacious size for a family. Would definitely re book and stay again.
8
Karen
23 may 2025
·
Se alojó 4 noches
My family and I had an amazing time at the Towers especially with the indoor pool. I loved the view of the ocean from our hotel room but we couldn’t work the air conditioning so that was disappointing. The kitchen was a bit dated but it had what you needed. I would return to the Towers but not the room we had allocated to us which was the 3 bedroom apartment.
My family and I had an amazing time at the Towers especially with the indoor pool. I loved the view of the ocean from our hotel room but we couldn’t work the air conditioning so that was disappointing. The kitchen was a bit dated but it had what you needed. I would return to the Towers but not the room we had allocated to us which was the 3 bedroom apartment.
10
Melissa
10 mar 2024
·
Se alojó 2 noches
Great room with plenty of space, great views and walking distance to everything. Will stay here again in the future.
Great room with plenty of space, great views and walking distance to everything. Will stay here again in the future.
4
Rabija
19 feb 2025
·
Se alojó 5 noches
The life's are very slow only 2 working whating period every time is 15 min the internet not working at all the whole time i used my phone date
The life's are very slow only 2 working whating period every time is 15 min the internet not working at all the whole time i used my phone date
4
Lee
22 ene 2025
·
Se alojó 2 noches
Very run down, the coffee table is worth $5, zero warmth, below average decor.
Very run down, the coffee table is worth $5, zero warmth, below average decor.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio y los procesos varían: algunos huéspedes elogiaron al personal servicial y a los gestores de la propiedad receptivos, mientras que otros se enfrentaron a un complicado registro de entrada fuera de las instalaciones, mala comunicación, llamadas sin respuesta y ayuda limitada para las reservas de gestión privada o las solicitudes de servicio de habitaciones.
Reseñas de huéspedes relacionadas
2
Anthony
29 sept 2024
·
Se alojó 2 noches
This property was very dirty. I would say unhygienic. The floors are sticky and have things spilled on them. The beach tops have things spilled on them. There is dust everywhere in the kitchen. Potato chips on the couch. Just dirty. The property managers said they would clean, then didn’t show up. They are full of excuses. And hard to get a hold of
This property was very dirty. I would say unhygienic. The floors are sticky and have things spilled on them. The beach tops have things spilled on them. There is dust everywhere in the kitchen. Potato chips on the couch. Just dirty. The property managers said they would clean, then didn’t show up. They are full of excuses. And hard to get a hold of
6
Ghassan
5 feb 2025
·
Se alojó 5 noches
Concierge wasn’t helpful because we booked from coastal letting private property they wouldn’t help me to take our luggage up to the room
Concierge wasn’t helpful because we booked from coastal letting private property they wouldn’t help me to take our luggage up to the room
6
Craig
4 feb 2025
·
Se alojó 3 noches
Run down apartment dated Old scuffed walls and table Coffee table bubbled and chipped Lock on outer door no casing so lock wobbled Arrived no power in tower No lights lifts air conditoning Wasnt onformed rang letting agent 8 time got no where wasnt passed onto out of hours staff was getting dark with children and very hot had to use phones as lights cancel my birthday meal as could not get ready
Run down apartment dated Old scuffed walls and table Coffee table bubbled and chipped Lock on outer door no casing so lock wobbled Arrived no power in tower No lights lifts air conditoning Wasnt onformed rang letting agent 8 time got no where wasnt passed onto out of hours staff was getting dark with children and very hot had to use phones as lights cancel my birthday meal as could not get ready
6
Penelope
4 sept 2024
·
Se alojó 5 noches
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
10
Keith
28 nov 2024
·
Se alojó 9 noches
Room was awesome in an excellent location, staff were very helpful
Room was awesome in an excellent location, staff were very helpful
2
JANG WOOK
11 feb 2024
·
Se alojó 3 noches
It was an abysmal experience. We had booked a room boasting an ocean view, yet we were met with the complete opposite, a grievous error indeed. Despite paying a premium for the ocean view, we received no compensation for the discrepancy. When I inquired about this issue, the officer promised a callback that never materialized. I am utterly exasperated by their empty promises and have resigned myself to the belief that they will never follow through. The room’s floor was inundated with beach sand, turning our supposed haven into a gritty nightmare, while the kitchen had been usurped by a veritable empire of cockroaches. To add insult to injury, our nights were plagued by incessant noise from outside, robbing us of any semblance of restful sleep.
It was an abysmal experience. We had booked a room boasting an ocean view, yet we were met with the complete opposite, a grievous error indeed. Despite paying a premium for the ocean view, we received no compensation for the discrepancy. When I inquired about this issue, the officer promised a callback that never materialized. I am utterly exasperated by their empty promises and have resigned myself to the belief that they will never follow through. The room’s floor was inundated with beach sand, turning our supposed haven into a gritty nightmare, while the kitchen had been usurped by a veritable empire of cockroaches. To add insult to injury, our nights were plagued by incessant noise from outside, robbing us of any semblance of restful sleep.
8
Omer
27 ene 2025
·
Se alojó 3 noches
Amazing view🌆 clean apartment and good facilities within hotel. However check-in process was no smooth, no communication, no sms received, information on parking etc just a mess.
Amazing view🌆 clean apartment and good facilities within hotel. However check-in process was no smooth, no communication, no sms received, information on parking etc just a mess.
6
Philippa
7 oct 2025
·
Se alojó 6 noches
Great location, awesome outdoor area with pool, bbqs etc, rooms were ok but not really worth what we paid, but the location was great, right close to everything, nice views. We were staying as a group so had 2 other apartments booked, because this was thru a property management company and not the hotel itself it wasnt easy, we had to pick the keys up from a different property with no parking so hard to get in to get the keys, they made us stand their amd check in online, wouldnt just check us in when we were standing there which was awkward when we were on roaming and hadnt set our phones up properly yet, our apartments were on sperate floors across 2 different towers, we werent able to visit each other or meet at any other rooms as the keys only allow you to go to the floor you are on, none of this was explained to us so had some frustratong times stuck in lifts until we figured this out and made it really hard to interact with the rest of the group, parking also took a but to work out as wasnt explained, if i was to stay again i would be booking one direct through the hotel, not through Gold Coast letting, but if staying with a group id reccommend sonewhere else
Great location, awesome outdoor area with pool, bbqs etc, rooms were ok but not really worth what we paid, but the location was great, right close to everything, nice views. We were staying as a group so had 2 other apartments booked, because this was thru a property management company and not the hotel itself it wasnt easy, we had to pick the keys up from a different property with no parking so hard to get in to get the keys, they made us stand their amd check in online, wouldnt just check us in when we were standing there which was awkward when we were on roaming and hadnt set our phones up properly yet, our apartments were on sperate floors across 2 different towers, we werent able to visit each other or meet at any other rooms as the keys only allow you to go to the floor you are on, none of this was explained to us so had some frustratong times stuck in lifts until we figured this out and made it really hard to interact with the rest of the group, parking also took a but to work out as wasnt explained, if i was to stay again i would be booking one direct through the hotel, not through Gold Coast letting, but if staying with a group id reccommend sonewhere else
10
Darren Kenneth
20 ene 2025
·
Se alojó 7 noches
The stay was great. The property managers at Coastal were great. The location provides the perfect balance of convenience with everything close. We would be happy booking this trip again.
The stay was great. The property managers at Coastal were great. The location provides the perfect balance of convenience with everything close. We would be happy booking this trip again.
10
Lisa
22 nov 2025
·
Se alojó 2 noches
The room was clean a broken furniture piece probably should’ve been removed. Bedroom/bathroom door didn’t lock but the staff were amazing super helpful. Extremely happy will definitely return
The room was clean a broken furniture piece probably should’ve been removed. Bedroom/bathroom door didn’t lock but the staff were amazing super helpful. Extremely happy will definitely return
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Constantemente elogiado por su proximidad a la playa, Cavill Avenue, los tranvías, los restaurantes y el supermercado Coles de abajo, lo que facilita moverse por Surfers Paradise.
Reseñas de huéspedes relacionadas
10
Luke
1 dic 2024
·
Se alojó 12 noches
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
10
James
28 abr 2024
·
Se alojó 7 noches
Excellent location very central within easy walking distance to Surfers beach. Restaurant and shops in building really good. Had the best pedicure ever in centre. Highly recommend for families.
Excellent location very central within easy walking distance to Surfers beach. Restaurant and shops in building really good. Had the best pedicure ever in centre. Highly recommend for families.
6
Penelope
4 sept 2024
·
Se alojó 5 noches
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
10
Sheryl
8 abr 2024
·
Se alojó 3 noches
Great location in the heart of surfers. Loved having so many eating options within walking distance & Coles supermarket downstairs. Few things a bit tired at the property but overall clean & comfortable stay. Great views. Highly recommend, we will stay here again for sure
Great location in the heart of surfers. Loved having so many eating options within walking distance & Coles supermarket downstairs. Few things a bit tired at the property but overall clean & comfortable stay. Great views. Highly recommend, we will stay here again for sure
10
Melissa
8 sept 2024
·
Se alojó 3 noches
Great location, very close to the shops, tram and centre of surfers paradise. The apartment is very spacious and the views were stunning. It is very family friendly and the outdoor area is amazing. The only downside with our apartment was the washing and dryer. The machine wouldn’t spin our washing properly and the dryer which was half loaded, took 4 hours to dry. Aside from that, we would definitely stay again.
Great location, very close to the shops, tram and centre of surfers paradise. The apartment is very spacious and the views were stunning. It is very family friendly and the outdoor area is amazing. The only downside with our apartment was the washing and dryer. The machine wouldn’t spin our washing properly and the dryer which was half loaded, took 4 hours to dry. Aside from that, we would definitely stay again.
10
Lauren
23 oct 2024
·
Se alojó 3 noches
Great location! Amazing views from the 39th floor!
Great location! Amazing views from the 39th floor!
8
Trav
4 jul 2024
·
Se alojó 2 noches
Great location, clean room with beautiful view
Great location, clean room with beautiful view
8
Peta
28 ene 2026
·
Se alojó 7 noches
Great location
Great location
8
Emma
29 nov 2025
·
Se alojó 4 noches
A little dated here and there and check in is at a different location, however easy to manage. The apartment block is situated perfectly in Surfers Paradise, great place to stay with a family. Room amenities are a plus, having a washing machine was a bonus. We would definitely stay here again.
A little dated here and there and check in is at a different location, however easy to manage. The apartment block is situated perfectly in Surfers Paradise, great place to stay with a family. Room amenities are a plus, having a washing machine was a bonus. We would definitely stay here again.
10
Ryan
31 ago 2024
·
Se alojó 3 noches
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No hay suficiente información en las reseñas.
Reseñas de huéspedes relacionadas
10
Luke
1 dic 2024
·
Se alojó 12 noches
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
8
Kirsten
17 jul 2024
·
Se alojó 7 noches
Nice complex ,the photo of the apartment did not match very well , was a little worn and scuffed up. Looked as if we had 2 bathrooms but only had 1 . Beds were very comfortable , room were good just no area to put clothes away bar hanging space. Everything else in the complex was great and had a Cole’s and food shops underneath. Would stay again, they just need to be more accurate in the photos.
Nice complex ,the photo of the apartment did not match very well , was a little worn and scuffed up. Looked as if we had 2 bathrooms but only had 1 . Beds were very comfortable , room were good just no area to put clothes away bar hanging space. Everything else in the complex was great and had a Cole’s and food shops underneath. Would stay again, they just need to be more accurate in the photos.
10
James
28 abr 2024
·
Se alojó 7 noches
Excellent location very central within easy walking distance to Surfers beach. Restaurant and shops in building really good. Had the best pedicure ever in centre. Highly recommend for families.
Excellent location very central within easy walking distance to Surfers beach. Restaurant and shops in building really good. Had the best pedicure ever in centre. Highly recommend for families.
6
Penelope
4 sept 2024
·
Se alojó 5 noches
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
10
Mel
14 oct 2024
·
Se alojó 6 noches
Amazing views and great apartment So close to everything and restaurants
Amazing views and great apartment So close to everything and restaurants
10
Sheryl
8 abr 2024
·
Se alojó 3 noches
Great location in the heart of surfers. Loved having so many eating options within walking distance & Coles supermarket downstairs. Few things a bit tired at the property but overall clean & comfortable stay. Great views. Highly recommend, we will stay here again for sure
Great location in the heart of surfers. Loved having so many eating options within walking distance & Coles supermarket downstairs. Few things a bit tired at the property but overall clean & comfortable stay. Great views. Highly recommend, we will stay here again for sure
10
Melissa
8 sept 2024
·
Se alojó 3 noches
Great location, very close to the shops, tram and centre of surfers paradise. The apartment is very spacious and the views were stunning. It is very family friendly and the outdoor area is amazing. The only downside with our apartment was the washing and dryer. The machine wouldn’t spin our washing properly and the dryer which was half loaded, took 4 hours to dry. Aside from that, we would definitely stay again.
Great location, very close to the shops, tram and centre of surfers paradise. The apartment is very spacious and the views were stunning. It is very family friendly and the outdoor area is amazing. The only downside with our apartment was the washing and dryer. The machine wouldn’t spin our washing properly and the dryer which was half loaded, took 4 hours to dry. Aside from that, we would definitely stay again.
8
Tracey Lynn
6 nov 2024
·
Se alojó 6 noches
Great location for ease of access to two supermarkets and lots of restaurants. Once we sorted out the parking pass it was great. Pool area was attractive but spa was too cold. Indoor pool was closed for maintenance during our stay. Would stay here again.
Great location for ease of access to two supermarkets and lots of restaurants. Once we sorted out the parking pass it was great. Pool area was attractive but spa was too cold. Indoor pool was closed for maintenance during our stay. Would stay here again.
10
Glenda Faye
16 may 2024
·
Se alojó 3 noches
The apartment was fantastic with beautiful views. Lots of room for the 4 of us . It was very close though shops and the beach. Will definitely use them again 🌟
The apartment was fantastic with beautiful views. Lots of room for the 4 of us . It was very close though shops and the beach. Will definitely use them again 🌟
10
Ryan
31 ago 2024
·
Se alojó 3 noches
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
No hay reseñas escritas
Los huéspedes aún no han escrito ninguna reseña sobre esta propiedad.
Política del establecimiento
Entrada
Salida
De 15:00 a 23:30
Antes de la(s) 10:00
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Precios para las próximas fechas
noviembre 2026
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diciembre 2026
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Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
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- 2027-01-02: 1328.9131921064454USD
Servicios populares
Aparcamiento
Bañera de hidromasaje/Jacuzzi
Piscina
Sauna
Habitaciones para no fumadores
Playa (cercana)
Actividades
Piscina
Playa (cercana)
Piscina al aire libre
Muebles de exterior
Fitness Center (nearby)
Servicios
Autoservicio de lavandería
Internet
WiFi gratuito
General
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Beach Sun Loungers
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite